Znajdź tanie loty liniami Austrian Airlines

Plusy: Crew was positively and smiling.

Minusy: Flight was 44 min late. Could have been on time

Minusy: Team desn’t have much Client focus, seems to have more experience with cargo shipments

Plusy: Clean aircraft, polite crew.

Minusy: 1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food

Plusy: We could walk around as needed. No restrictions. Free wine with meals!

Minusy: Staff not friendly or offering of assistance.

Minusy: Staff is not friendly, does not offer assistance or ask if you need anything.

Minusy: Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly

Minusy: Connecting flight tolerance and easy upgrade from one class to another.

Plusy: None of them above I'm not happy at all

Plusy: Lost my luggage

Minusy: Not loosing my suitcase!

Plusy: Seat ok typical. Non busy flight lots of room

Minusy: Food was poor

Plusy: Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je

Minusy: So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again.

Minusy: 30min late arrival. Still was ok.

Flight canceled , no communication

Minusy: My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it.

Austrian Airlines has a service of a budget carrier

Plusy: Clean and new planes. On time.

Minusy: On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!

Luggage

Plusy: I had to pay 75 USD for 3.6 KG extra. Very annal

Minusy: I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!

Did not have seats and no luggage

Minusy: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.

Minusy: small seats,no LCD for each one,food nor so good.

Basic

Plusy: Very nice staff on board and timely departure

Minusy: Cold during the flight

Basic

Plusy: Timely departure and pleasant staff on board

Minusy: It was cold during the flight,