Tanie loty Monachium (MUC)

Plusy: The food was good was good

Minusy: The entertainment was poor the movies selection was poor

Plusy: Loved the German touches like real silverware, good wine, and German movies with English subtitles! Also appreciated lots of liquids and never had to go searching for hydration.

Minusy: Everything was great until we landed and I stood up in the aisle. A woman two rows behind opened the overhead compartment and pulled her huge backpack out, landing it right on my head! OUCH! I scolded her and she apologized, but, REALLY? Perhaps the crew needs to reiterate how dangerous this is to do! My head still hurts a little on top, almost a week later. Ugh.

Plusy: I have never been treated so poorly by counter people in my life!

Minusy: After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!

Plusy: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Minusy: Head rest on Seats tilts slightly forward making long flight uncomfortable

Plusy: Nice entertainment selection

Minusy: Too many snacks, food was low quality, flight was delayed with no reason given,

Plusy: Everything was on time and efficient.

Plusy: Boarding pricess

Minusy: Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests.

Plusy: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Minusy: Head rest on Seats tilts slightly forward making long flight uncomfortable

Minusy: 2 hours late

Plusy: Being able to stay in the seat while waiting for next take off.

Minusy: -

Plusy: Airline was good all around.

Minusy: Strike in Brussels caused delays. Communication about the strike by the airline would’ve been nice.

Minusy: was very unorganized. I paid more for seats and then the plane changed and they didn't assign seats until we got on the plane. Then they couldn't honor our seats that we bought together.

Minusy: Nothing special

Plusy: Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times.

Minusy: Except for the man next to me - great!

Plusy: The staff tried to help me when it was evident we would not arrive on time

Minusy: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.

Minusy: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!

Minusy: The boarding gate has too little space and was chaos.

Plusy: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Minusy: Head rest on Seats tilts slightly forward making long flight uncomfortable

Plusy: Loved the German touches like real silverware, good wine, and German movies with English subtitles! Also appreciated lots of liquids and never had to go searching for hydration.

Minusy: Everything was great until we landed and I stood up in the aisle. A woman two rows behind opened the overhead compartment and pulled her huge backpack out, landing it right on my head! OUCH! I scolded her and she apologized, but, REALLY? Perhaps the crew needs to reiterate how dangerous this is to do! My head still hurts a little on top, almost a week later. Ugh.

Plusy: Nice entertainment selection

Minusy: Too many snacks, food was low quality, flight was delayed with no reason given,

Minusy: The boarding gate has too little space and was chaos.

Plusy: Boarding pricess

Minusy: Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests.

Plusy: The food was good was good

Minusy: The entertainment was poor the movies selection was poor

Plusy: I have never been treated so poorly by counter people in my life!

Minusy: After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!

Minusy: I wasn’t able to fly because my passport was stolen

Plusy: Everything was on time and efficient.

Plusy: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Minusy: Head rest on Seats tilts slightly forward making long flight uncomfortable

Plusy: I have never been treated so poorly by counter people in my life!

Minusy: After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!

Plusy: Everything was on time and efficient.

Minusy: I did not like the fact that the United flight I came in on was over a MILE of corridors away from the outgoing flight.

Plusy: I have never been treated so poorly by counter people in my life!

Minusy: After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!

Plusy: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Minusy: Head rest on Seats tilts slightly forward making long flight uncomfortable

Plusy: i have been transferred from a Lufthansa flight which had a delay and the connecting flight to Bremen could not be guaranteed. I was not told that Brussels airline is not serving a meal as Lufthansa offers it free and food had to be purchased. In addition, when I wanted to go to the toilet (economy class) they told me that I had to wait until the serving is over (around 20 minutes)!! In addition, also Brussels airline had a 40 minutes delay. I was told that I had to run to fetch the connecting flight and I was given a red slip for express passing. In many other cases I experienced in case of tight changing the plane, I was driven to the boarding of the connecting flight or having to accompany me in order to show where to go. I was completely exhausted when I arrived at the BMI boarding. Really a bad experience.

Plusy: Being able to stay in the seat while waiting for next take off.

Minusy: -

Plusy: Staff were lovely. Window seat is great and very comfortable.

Minusy: Delayed yet again, this time only 50 minutes, but still unacceptable. Took twenty minutes after landing to actually allow us off the plane. No reason given.

Plusy: Two free checked bags Free drinks Always on time!

Minusy: Nothing special

Plusy: Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English

Plusy: The staff tried to help me when it was evident we would not arrive on time

Minusy: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.

Plusy: Face recognition was amazing

Minusy: Too hot on plane