Tanie loty Meksyk (MEX)

Minusy: were not served drinks

Plusy: We finally got to our destination

Minusy: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

Plusy: Nice plane looks new

Plusy: New "signature" business class is smaller than the old pod, but very functional layout.

Minusy: Food created by Chef Hawksworth is mediocre at best.

Plusy: Service and hospitality. On dot service with no major delays.

Plusy: The flight was adequate.

Minusy: Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.

Plusy: Great staff and food

Minusy: Comfort was not great and no entertainment options whatsoever

Plusy: Great staff and food

Plusy: Efficiency

Minusy: Na

Minusy: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

Minusy: I did not like the food

Plusy: Great staff and food

Plusy: Nothing

Minusy: Everything

Plusy: Standard flight and comfort.

Minusy: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

Plusy: The flight was adequate.

Minusy: Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.

Minusy: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.