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Minusy: When its rain we shouldn’t walk to the air plain

Plusy: Crew were excellent

Minusy: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Plusy: Good amount of space on the plane, lots of movies to watch, good food and drink.

Plusy: Decent price for economy comfort seat, 4A.

Minusy: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Minusy: Orderly sitting of economy class passengers

Plusy: Salmon dinner was the best dish Lufthansa ever served

Minusy: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Plusy: Boarding was crazy and confusing. Ground crew poor communication and rude

Plusy: It was an uneventful flight. The entertainment system worked well and food was good.

Minusy: The lights kept coming on every few minutes making sleep nearly impossible.

Plusy: Fast boarding

Minusy: Slow in refuelling, got us delayed for 40-

Plusy: The crews were pretty great!

Minusy: The regulating of the temperature.

Minusy: When its rain we shouldn’t walk to the air plain

Plusy: Professional crew. Good simple check in.

Minusy: Nothing.

Minusy: The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes.

Plusy: Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!

Minusy: The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt

Plusy: The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs.

Minusy: The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold.

Plusy: New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job.

Minusy: I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue.

Plusy: Nice crew, good food.

Minusy: Both bathroom were not working in business class area.

Plusy: Services is good .

Minusy: Food can be better

Minusy: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Plusy: Usual faultless KLM experience

Minusy: Nothing.

Plusy: The crew was professional & friendly

Minusy: Food was terrible honestly, entertainment system didn't work on 1st flight.

Plusy: Everything works and quick to get to destination.

Plusy: The plane ✈️ itself the attendants . The entertainment on board. Really great

Minusy: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Plusy: Planes were on time and connections made.

Minusy: One bag delayed as not put on flight and food could be better.