Znajdź tanie loty z Meksyku do Polski

Plusy: "Crew was helpful and ver polite and efficient"
Minusy: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Plusy: "the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!"
Minusy: "nothing"

Minusy: "Great experience."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Service and crew"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "crew was nice"
Minusy: "our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket. All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous."

Minusy: "They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours."

Minusy: "Boarding by rows would avoid people rushing to line up ahead of time."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Everything"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Same as above."

Plusy: "Nothing"
Minusy: "The whole experience"

Plusy: "Our cabin service was superb Our seats were wonderful"
Minusy: "Nothing it was perfect"

Plusy: "The crew was really good. The food was much better than my cross the Atlantic flight. There wasn’t any entertainment so I am not sure how to rate it."
Minusy: "Frankfurt airport is not very good. Why does a passenger who has cleared security in the US have to do it again in Frankfurt? It is an unnecessary requirement that causes some passengers to miss their connecting flight. I will give them a pass on clearing immigration But going thru security....no."

Minusy: "The air on the plane was unable to be controlled."

Plusy: "Smooth boarding."
Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."

Plusy: "The flight was full. service, food and entreatment was excellent"

Minusy: "Opóźnienie lotu"

Plusy: "The business cabin was excellent for a European airline."

Plusy: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Minusy: "Nothing! No movement in Jedda while refueling, gets the flight conferr"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "I loved flying with Lufthansa , amazing airline"

Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Clean. Friendly staff"

Minusy: "Missed my flight because the baggage check in closed, but what bothered me was that the attendant did not give any solutions or help, just coldly said “you can’t get on because you can’t check in your bag” and continued to tell me that I should just throw my luggage and all my things away to at least check in and get my body on the plane. I felt like I had to coerce her for help or advice on what I should do with my situation and she didn’t really give me any beneficial help until right before my gate closed and my plane departed. As customer service, shouldn’t they offer help without having the customer feel like they need to convince the check in attendant to give them alternate solutions?"

Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."

Plusy: "Very good travel , good airplain , and good kosher food"

Plusy: "I liked the food."

Plusy: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "nice and polite crew"
Minusy: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Minusy: "Oversold flight."

Plusy: "excellent service of crew."

Plusy: "Good service,always smiling flight attendants,"
Minusy: "Small tight chairs."

Plusy: "food was great"
Minusy: "gate changed and we gad to take the bus to the plane which lead to sn delay and almost the plane couldn't leave before the airport closed. however, we eventually made it ..."

Plusy: "Airline crew very friendly and courteous throughout entire flight"

Plusy: "Nice food"

Plusy: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Plusy: "The crew was very kind"

Plusy: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Minusy: "I flew economy and all was good and appropriate to the level."

Plusy: "Crew were excellent"
Minusy: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Minusy: "Still don’t have my luggage yet"

Plusy: "Professional crew. Good simple check in."
Minusy: "Nothing."

Minusy: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Minusy: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Plusy: "Excellent crew, good food & movie selection."

Plusy: "Newer plane, crew was amazing, seats were adjustable"

Plusy: "Very friendly crew and on time with no problems."

Plusy: "The crew is really welcoming"
Minusy: "The seats are too narrow and a bit too hard"

Plusy: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Minusy: "If I knew how to recline my seat earlier. I did try several times"

Plusy: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Minusy: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Minusy: "No reading light in my seat..."

Plusy: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Minusy: "There were several flight delays and gates were changes a few times."

Plusy: "Good comfortable seat with extra leg room. Pleasant crew."

Plusy: "NOTHING"
Minusy: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Plusy: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Minusy: "Not happy to pay extra money for my case"

Plusy: "Overall booking and airport was ok. Food was also actually quite good."
Minusy: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Minusy: "Nothing special"

Plusy: "Snooth and efficiënt with a KLM service"
Minusy: "No entertainment"

Minusy: "Flight departed 35 minutes late"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Minusy: "infotainment was down. Lost my luggage the flight was delayed"

Plusy: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plusy: "Flight crew was fine. Food was good."
Minusy: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Plusy: "Lovely staff, good food, great movies."

Plusy: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "The food and the punctuality"
Minusy: "The technology in interteiment is not touch screen"

Minusy: "Dutch sub titels would be nice."

Plusy: "The cabin crew were pretty good. That's about all that was good."
Minusy: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Plusy: "The flight was great."

Minusy: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Plusy: "was very quick"

Plusy: "Easy boarding, plenty of room"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Eveything is well arranged"
Minusy: "Nothing"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "I really like the spaciousness, the plug ins and general service"
Minusy: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Minusy: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Plusy: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Minusy: "Okay"

"The cabin crew was friendly. But boarding takes forever and the flight gad long delays on both inbound and outbound flight"

Plusy: "The crew is nice"
Minusy: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Minusy: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Plusy: "The crew and the food were great!"
Minusy: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Plusy: "The crew was OK, but nothing special."
Minusy: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Plusy: "n/a"
Minusy: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Plusy: "Nice and attentive crew."
Minusy: "Seats not comfortable in premier economy."

Plusy: "Entertainment system"
Minusy: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Minusy: "New variety of food"

Plusy: "The crew was terrific."

Plusy: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Plusy: "All went right namely the seats but the luggage condition is the worst"
Minusy: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"

Plusy: "Nothing"
Minusy: "Everything"

Plusy: "Great crew and prompt boarding."
Minusy: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Plusy: "Yes"
Minusy: "Everything very good"

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Minusy: "Boarding at CDG was awfully slow"

Minusy: "WiFi"

Plusy: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Plusy: "Intranet wifi meant I could watch entertainment on my iPad"
Minusy: "Seats are very uncomfortable"

Plusy: "Lot"
Minusy: "Nic"

Plusy: "The crew were polite and friendly"
Minusy: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Minusy: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Plusy: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Plusy: "Good quality flight"
Minusy: "But delayed and lost baggage"

Plusy: "Food and wine was very good. Music selection was excellent."
Minusy: "Not enough leg room."

Plusy: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Minusy: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Minusy: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Minusy: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Plusy: "Nice crew, free snacks"
Minusy: "For taller people flying economy sucks . The seats are always to small"

Plusy: "It was Amazing staff helpfull and fresh.. love it"
Minusy: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plusy: "Cabin crew very friendly and caring."
Minusy: "Airport services and lounge are OK."

Minusy: "Some toilet facilities out of order and some slow service"

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "The air France flight was overbooked and we had been in standby until the last minute"

Minusy: "only there were del;ay at JFK"

Minusy: "Opóźnienie"

Plusy: "On time departure and arrival"

Plusy: "the Airline"
Minusy: "The Airport, Security, Boarder control."

Plusy: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Minusy: "2 hours delayed..."

Plusy: "Crew was great."
Minusy: "Food could be a bit better. White bread is unhealthy."

Minusy: "Clean. Courtesy of staff on plane."

Plusy: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Plusy: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Minusy: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Plusy: "Seats were comfortable with good recline. Food was good, but not excellent."
Minusy: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."

Plusy: "The fact that the plane made it to SFO"
Minusy: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Plusy: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Plusy: "The crew was very nice and helpful."
Minusy: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."

Plusy: "Yes"

Plusy: "Flight was cancelled"
Minusy: "If flight took place"

Plusy: "Flight on time, seats comfortable."
Minusy: "For such a short flight no improvements are needed."

Plusy: "Crewwere polite and competent. Seats felt a little cramped."

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Plusy: "It was OK experience. Nothing special."
Minusy: "I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive."

Plusy: "The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!"

Plusy: "Information easily available staff friendly"
Minusy: "The seats on the plane are so hard they cut off circulation in my legs . I fly everywhere and never have this issue. Soften up those seats a bit"

Plusy: "Easy boarding, friendly crew, good food"
Minusy: "Nothing to report"

Plusy: "Na"

Plusy: "Good crew, friendly and plane was spacious and well equipped"
Minusy: "Boarding and waiting to exit the plane were both very delayed"

Minusy: "Luggage did not make it to Warsaw"

Minusy: "Flight were delayed abnd canceled"

Minusy: "I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc"

Minusy: "Our flight was delayed causing us to take a red eye, missing our connection,long layover, missed our hotel for the night, thripled our time in transit. The worst travel experience I have had."

Plusy: "The seat was comfortable,but was very cold around 1h after start. The fan should be regulated by passengers.The crew was nice. I liked the movies"
Minusy: "Dinner was not good not tasty.no free snacks"

Plusy: "Staff."
Minusy: "No USB connection."

Plusy: "Supposedly great aircraft. Good crew and good service"
Minusy: "Economy seats cramped for elbow room. Average in flight entertainment."

Plusy: "On time, smooth boarding."
Minusy: "Nil"

Plusy: "i was cold and i woke up to find an *extra* blanket on me. quickly unwrapped it and put it on and all good after that."
Minusy: "ba website messed up our meal selections. luckily the staff were nice and gave us something suitable."

Plusy: "Crew did really well in their roles."
Minusy: "BA are no different than all operators in the drive to put as many bums in as many seats as possible. News flash. Only so many sardines go in one tin. Make seats more comfortable and more leg room and we would pay the premium for that reputation as a caring, comfortable operator."

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Plusy: "Wonderful flight attendants , smooth flight with excellent food , refreshments and entertainment. Thank you so very much Keep up this excellent service"
Minusy: "Nothing"

Minusy: "The crew had to do a hard reset of the entertainment system. Unfortunately it took more than 1.5 hours into the flights because the first reset did not work and the crew was busy with other things."

Plusy: "No frills 2 hour flight. Comfortable and I slept the entire way."
Minusy: "Boarding could have been a bit more seamless. Was very disorganized."

Minusy: "Nothing was on time, zero service, non existent customer service"

Minusy: "The aircraft (flight operated by American Airlines) was so old that in Economy class there weren't individual screens on the back of the front seat. I haven't seen anything like that since the 1990s! There was no USP or outlet to charge phones or ipads so i couldn't even use my entertainment. Passengers should be informed in advance or given a significant discount. Very disappointed."

Minusy: "Not a lot of space"

Plusy: "Great crew."

Plusy: "Seats were comfortable, the crew was very attentive and professional, the plane was clean, check-in and boarding process easy and efficient"
Minusy: "N/A"

Plusy: "First international flight. Did not know you are treated so well."
Minusy: "That i am not able to sleep pn night flights. Not a problem of the airlines.Gail"

Minusy: "It was August 18. They lost my baggage. Next day on Saturday at 3 pm I had a wedding and I was a wittness.In the baggage a had a dress for me and part of dress for the wedding's couple . They found my baggage on the 3th plane on the last minut. Terrible. And I had go for it by myself because LOT didnt want to send to me the courier. The fly was also 1 hour late"

Minusy: "The connection of headphone plug was not working, so I couldn't hear anything and couldn't watch any movies for 8 hours of flight. Very disappointed. Please fix it for next person who will sit that seat."

Plusy: "Good food, good service, everything on time."

Plusy: "Short flight"
Minusy: "Delays"

Plusy: "Timely."
Minusy: "The airplane was really old. The screens wouldn't start for a really long time. Very, very few options for movies and the screen and sound had terrible quality. Food was not really good."

Plusy: "Replacement flight was fine"
Minusy: "Flight was cancelled and I was not automatically re-booked, luggage lost and not delivered despite repeated effort to reclaim it. Aer Lingus hold time on the phone was over an hour and attendants were unhelpful (said my flight wasn't cancelled in their system even though I received an email that it was - which ended up being true)"

Plusy: "1. MAA - Boarding - grouping should have been more professional"
Minusy: "1. I had filled up API information & am an Executive club member. My India contact number is available on record. In spite of that I did not get SMS about flight ETD details or alert. 2. First meal was served about 1 hour after departure, which is Ok. The second meal was served after 8 hours, towards end of flight. 3. BA 36 takes off at ETD 05.30 & travels east. It is always day time as it flies."

Plusy: "Wonderful customer service and hot meal was a lovely treat!!"

Plusy: "Not much. Very small plane. Only one bathroom on the back in the galley! Impossible to get in most of the flight because of service carts."
Minusy: "Food service extremely slow. M&s choices looked good but the crew had their hands full trying to deliver. Too bad"

Minusy: "The plane boarded late due to a leak sprung in the AC system. Therefore, we didn't have AC for approximately 30 minutes. Otherwise, it was an enjoyable flight."

Minusy: "The plane was an hour late and there was no snacks served, you had to pay even for water."

Plusy: "Great movies, smooth flight, everyone was polite"

Minusy: "I'm surprised there were no complimentary beverages. Also, this is not the airline's fault, but the woman sitting next to me was wearing an excessive amount of perfume, which gave me a headache. I think the airline should make recommendations for passengers not to be heavily scented. As a physician, I worry about patients with RADS (reactive airways dysfunction syndrome) who can develop bronchospasm if exposed to individuals wearing lots of perfume, and a plane is an enclosed space."

Plusy: "The crew was attentive. I was seated by the window and couldn't get out unless I inconvenienced the two people sitting next to me. Whenever I needed water, I just pushed the attendant button and they brought me ice water, without me even asking."
Minusy: "The seats! OMG. The person in front of me leaned her seat back and I swear her head was on my chest. I couldn't even watch my video monitor until I leaned my seat back. I felt really bad for the guy behind me. He was a bigger sized guy and he didn't have the option of leaning his own seat back."

Plusy: "best crew ive had flying in quite a long time"

Plusy: "Got a whole row to myself since the plane wasnt full. The crew was great and the food was nice and warm."

Plusy: "Considering all the delays and cancelled flights (due to fog and all London airports closing) this flight was good."

Plusy: "it was on time"
Minusy: "I got food poisoning from the dinner, chose the spaghetti and started feeling ill almost immediately. I am still sick, truly awful experience."

Plusy: "Food was good and drink selection was great."
Minusy: "Personal TV screen had some visual issues. Headrest wouldn't retain its position."

"Had 4 flights, all of them got delayed"

Plusy: "The seats and plane condition were fine, however the crew was swearing and unprofessional."
Minusy: "No snacks available."

Plusy: "Even during a delay the crew remained professional. There was something wrong with the plan and I appreciate that safety was the main priority."
Minusy: "My 1 hour layover turned into a four hours past 2am arrival."

Minusy: "Connection"

Plusy: "Crews are amazing."
Minusy: "Delayed flight. Small and scary aircraft."

Minusy: "O Hare sucks. Flight always gets delayed."

Minusy: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"

Minusy: "The gate in Dallas changed three times, which caused me to walk all over the airport. Then the flight was delayed 3 hours with little communication"

Plusy: "Flight time, availability on short notice"
Minusy: "Delayed, no communication, delayed at boarding, sat at arrival with no gate."

Minusy: "I downloaded the AA ap and followed the instructions but could not get entertainment to work on my Android phone."

Minusy: "We landed early but the plane was late 50 minutes into gate. Plane went pst our gate twice, just driving around the terminal."

Plusy: "Comfortable seats and functional entertainment"
Minusy: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."

Plusy: "The atención"

Plusy: "Good flight"
Minusy: "Nothing. Process was smooth"

Plusy: "Nothing"
Minusy: "The service from the check in desk to the stewardess"

Plusy: "Jesus, the flight was phenomenal! He lightened up the atmosphere with his wit and grace."

Minusy: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"

Plusy: "Crew"
Minusy: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"

Plusy: "Please get a terminal that lands at Bradly terminal. busing around and waiting like cattle is not fun. I am sure First Class also feels this way."
Minusy: "excessive wait and shuttling."

Plusy: "Very nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Minusy: "not much selection for in-flight food and nothing for entertainment. Rosario"

Plusy: "Nice flight"

Plusy: "Good job of the tripulation"
Minusy: "Audio of Entertainment, maybe was the headphones, but was not good"

Plusy: "Crew was very experienced."

Plusy: "Quick check in even though it was a full flight!"
Minusy: "Only entertainment option is your own personal device but the WiFi is horrible! After finally connecting, I could not even get to the 2nd step which is simply going to this website to enjoy the entertainment. I even made sure I downloaded the app and it just did not work. So glad I had music on my phone and went to sleep."

Minusy: "Jetblue Have a miserable attitude to their customer"

Plusy: "Nothing"
Minusy: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"

Minusy: "I didn’t like to have 4 stops and so many hours of layover between all of my trips I will never ever buy a trip with a travel agency it is so complicated to make a change and they want to charge you about 5,000 dollars for a change! awfull!!! waitress from miami to london was not so nice."

Plusy: "We left on time and the crew was very polite and helpful."
Minusy: "Seats very uncomfortable. They would not recline at all. I was not looking to lay down but sitting straight up for 2 hours made it very uncomfortable. But, I guess since you added the extra seats, there is not enough room for anything. I am only 5'7" and feel sorry for those people who are much taller."

Plusy: "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
Minusy: "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."

Plusy: "Smooth transition with our connecting flight"
Minusy: "Plane didn’t feel very clean. Our tray tables were dirty Seats were not very comfortable. Food could do with a little help"

Plusy: "Everything. I bought some souvenir magnets from the shop across from Starbucks near Gate C5(?). The gentleman working the register was very pleasant and was a welcome personality so early in the day. As a service member, I would like to thank him for his service. He was consistent in asking patrons whether they’d like to purchase a travel kit for the troops. A few patrons were abrupt and responded rudely but he maintained a level head and pressed on. Great attitude and professionalism. Thank you very much for your support! Also, I was able to get my Military discount applied towards my purchase which enabled me to purchase 1 travel kits for my fellow service members. A little goes a long way and when returning from deployments or coming home for R&R, it tends to be hectic and I, myself have often forgotten toiletries which I was able to get from the USO. The USO staff were also friendly and did an amazing job handling all of the personnel that funneled in, exhausted. Great attitudes and clean facilities. I would love to see an expansion to this USO location. They were full up this day, thank you for having this available to us! TSgt Angela Santiago Otero, USAF"

Plusy: "I would like if for my return from Paris to Chicago, Chicago Seattle I would be greeted by the personal and offered to flight first class without extra charge to compensate for the bad experience on my way going in. Thank you"
Minusy: "I was told I would be able to choose the seats only 24 hours before the flight by going online. I tried to choose the seats online but could not have access to the site. I then called the number provided to ask for more help, and was told that I could then only choose the seats at the check in time. I was at the airport 2 hours before the flight schedule to book my seat and was told them that I could only choose the seats at the gate. Once I got at the gate I asked the person to please give me a seat at the aisle for medical reasons but after waiting until the boarding process had started I was giving a middle seat. Not only I was treated as a stand by passenger that had not purchased the tickets I was put nt on group 8 and at the moment of boarding the gate personal aggressively grabbed my carry-on bag because they insisted there was no more spaces in the compartment above heads. Once I got inside of airplane I saw many empty compartments available for carry-on luggage. I wish I had not purchased my ticket with Iberia Airlines operated by American Airlines. It was not a good, pleasant experience and do not recommend. I wil certainly avoid in the future and not travel this way another time. Thanks"

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Plusy: "excellent from ticketing to depaning"

Minusy: "Disappointed with the "Hot Box" (Bean Burrito type) cold & never heated up but still served...unedible. Real shame - food just wasted...unnecessary and just adds to costs of flights at end of day :-/ Customs & Gate in Clt delay could have been handled better. Continuously told us we were deplaning and then silence...several times...very frustrating after 9 hour flight. Better communication and organization in customs would be appreciated Otherwise, crew was very polite and overall good job"

Plusy: "From start to finish everything went smoothly. Love the spacing of the seats too. Flight attendants were very attentive."
Minusy: "The volume over the speakers were very low. Couldn't hear what the captain was saying, whenever he spoke."

Plusy: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Minusy: "Nothing in particular"

Minusy: "My grandparents were supposed to have escorts and assistants with their baggage, as they don't speak English and are elderly. In addition, one of their suitcases was lost and the other was rifled through. The overall service was very discouraging."

Plusy: "Entertainment, service, pilot and his crew were great."
Minusy: "Food was not good. Can do better. As vegetarian there are lots of good places they can order the food from."

Plusy: "No comment."
Minusy: "Due to flight delays and missed flight because of the delays, we had to rebook and reticket and took a different airline."

Plusy: "Boarding, crew"
Minusy: "entertainment, 1st luggage payment"

Plusy: "On time, clean plane"
Minusy: "A biscuit for snak"

Plusy: "Entertainment"
Minusy: "Got charged to check in 1 luggage. $ 50 roundtrip added extra to my plane ticket cost, it used to be free .I will not use this airline again,now I know your fees."

Minusy: "Nice, clean and comfortable aircraft. Plane was new and very updated."

Minusy: "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"

Plusy: "They were very professional and very welcoming. Made my eleven hour flight feel short with the entertainment the airline provide and the delicious meals that were provided. Definitely will be flying again with American Airlines for my next flight."
Minusy: "Can't complain. Pleased."

Minusy: "They charged me for my baggaged. Said it wasnt included with the ticket"

Plusy: "I made it safe to the mainland"
Minusy: "We had some Change of plans and we're going to just get off in Phoenix and not take it straight to San Diego, we called American they said no big deal they would ticket our bags to Phoenix, got to the airport and the American Airlines gal stated in no way shape or form could they do that, I tried explaining the whole situation and her response always ended in 'and your bags will be in San Diego'. By the grace of God we were able to cram two checked bags worth of stuff into our carry ons which I still do not know how we did that, and were fine. On the flight we had a decently nice lady and a horrible male. When passing out drinks he seemed almost irritated that we had asked for water and rudely gave it to us which was room temperature. He totally skipped the lady in the row with us and got irritated when she asked for a water as well."

Plusy: "Odprawa na lotnisku w Chicago była OK"
Minusy: "linie lotnicze American Airlines bardzo zła obsługa stary samolot niewygodne siedzenia bardzo słabe lądowanie obsługa w samolocie była nieuprzejmy długo trzeba było czekać"

Plusy: "Nothing"
Minusy: "Trip was delayed by 3 hours, terrible service, many annoying checks and customs. Uncomfortable seats, on flight bad service and late flight times."