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22 lut — 1 mar1
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Poza sezonem:

Marzec

Szczyt sezonu:

Grudzień

Najtańszy lot

739 zł

Śr. cena w obie strony

3 606 zł

Dobra oferta w obie str.

1 590 zł

Dobra oferta w jedną str.

964 zł
Najlepszy moment na ominięcie tłumów ze średnio 4% spadkiem ceny.
Najpopularniejszy moment na lot ze średnio 10% wzrostem ceny.
Lot Newark - Kraków Balice
(średnia cena z ostatnich 2 tygodni)
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Top 5 linii lotniczych latających na trasie z Ameryki Północnej do Polski

Wyniki na podstawie opinii użytkowników KAYAK
8,0
SWISSWynik na podstawie 9121 opinii
8,2Wejście na pokład
7,9Komfort
8,6Załoga
7,7Rozrywka
7,9Jedzenie
Opinie o liniach lotniczych
Plusy: "Swiss is my new favorite airline."
Minusy: "Nothing bad to report. Book Swiss!"
Przeczytaj o liniach SWISS
Plusy: "Swiss is my new favorite airline."
Minusy: "Nothing bad to report. Book Swiss!"
Plusy: "I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers."
Minusy: "I honestly had no issues with my flight."
Minusy: "The seats are small with very little leg room"
Minusy: "Nothing Everything was excellent"
Plusy: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Minusy: "Email updates before flight! Not a single email sent!!"
Plusy: "I was in business class and it was great. The staff the food and the seats were awesome."
Minusy: "I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat."
Plusy: "Flight left on time & arrived on time."
Minusy: "Quality of the snack could be improved."
Plusy: "No seat comfort"
Plusy: "Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later."
Minusy: "See above."
Minusy: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"
Plusy: "Crew was amazing"
Minusy: "Entertainment and dinner food"
Plusy: "Everything"
Minusy: "Checking, boarding, flighting"
Plusy: "Crew good"
Minusy: "Baggage small bag forced to check"
Plusy: "Service was fine, on the ground and in the air."
Minusy: "* Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them"
Minusy: "nothing"
Plusy: "The staff was nice"
Minusy: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."
Plusy: "Nothing, flight was cancelled after I electronically checked in"
Minusy: "Flight was cancelled"
Plusy: "Flight share with another airline so we couldn’t book our seats in advance."
Minusy: "Space is cramped. Very professional and courteous crew."
Plusy: "Professional, friendly service in every respect."
Minusy: "Economy is profoundly uncomfortable -- as with all its competitors."
Plusy: "Ricaro seats often broken and backs don’t stay in the upright position."
Minusy: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"
Plusy: "Ground Staff (your frontline) were welcoming The seats are most comfortable, the cabin immaculately clean, the Staff polite, helpful and efficient. The flight was smooth including takeoff and Landing Thank You All"
Minusy: "Have no complaints."
Minusy: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"
Minusy: "None"
Plusy: "Friendly staff"
Minusy: "Seats were horribly uncomfortable"
Plusy: "Booked a flight to Europe. Online check in easy. Luggage dropoff at JFK had no line for online check in. Flight was on time, my luggage arrived in my final destination fine (had 1 transfer). Crew was efficient and attentive."
Minusy: "Spaces for seats in the economy class are shrinking. With Swiss Air, seems more so as the seats recline quite a bit which is of course good for an 8-9 hours flight. However if the passenger in front of you reclines their seats, you absolutely are forced to recline yours immediately, otherwise no one will fit. Flight attendants have to ask passengers to put the seats back from reclining during meal service so people can open the food tray and are able to access it, that is how much the seats tilt."
Plusy: "Everyone was very friendly and helpful. They were all multi-lingual and ready to help foreign travelers. The food was good. The plain wasn’t overstuffed with people - actually there were enough open seats that everyone could have a little extra space. Will always check Swiss Air first for international travel."
Plusy: "The Crew is amazing and the plane is comfortable."
Minusy: "The food changed and is not really swiss anymore (we got an Oreo for dessert and Cheddar for cheese). My luggage arrived broken in Geneva, which might not be Swiss' fault, but a big problem when you have two weeks of travel ahead."
Plusy: "It was nice because plane was half empty so had quicker attention from stewards - everything was good."
Minusy: "They rebooked me on a later flight this same day. This flight to Geneva (change of airports) was late and the flight to Vienna took off with no passengers from our flight, after we were told it would wait. ' I paid for premium seats and did not get rebooked for the same. I am sitting in the Geneva airport for 7 and 1/2 hours, losing my meetings in Vienna. I never expected such poor service from Swissair."
Minusy: "The headset outlet is still the old one, so you can't use your own ."
Plusy: "It reminds me of school dinners"
Minusy: "Bland, over cooked No thought into the presentation or flavour"
Plusy: "The next best thing to the hard-working and kind crew was the lighting design. Meals were OK, and I was delighted that the vegan meals I ordered for my travel companion were right there as ordered. Not a common occurrence of late, I’m afraid, so I congratulate Swiss one getting this one right."
Minusy: "Legroom is non-existent. This was by far the most uncomfortable aircraft I have ever flown on, with the possible exception of an Ilyushin 62 operated by Tarom in 1983. I felt bad for the man in front of me, with my knees in his back. That is, until he reclined his seat and put my video screen in my face. Not much to watch anyway, but it was impossible to lean forward at all. Boarding at JFK was rather chaotic."
Plusy: "short travel time"
Minusy: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."
Minusy: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."
Minusy: "Flight cancelled so I didn't like it at all"
Plusy: "Nice staff"
Minusy: "Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan."
Plusy: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."
Plusy: "The plane was clean, on time, and the staff were professional and friendly."
Minusy: "I opted for the pasta dinner and it was bland and mushy. Salad was boring iceberg lettuce."
Plusy: "The crew was very attentive and friendly"
Minusy: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"
Plusy: "Painless flight"
Minusy: "No bottles of water for economy flyers"
Plusy: "Service on board is good to very good. Food tasted fresh and was hot. Wine was good too. Chocolate the best! P{eter Hz"
Minusy: "I as a "loyal' flier (app 50 years flew Swiss and SwissAir resp.) am disappointed that I have to pay 29.- for the seat reservation.I think this is outrageous. Also there used to be a "senior discount "; It is gone ! Peter Hz"
Plusy: "gluten free option included gluten free bread, but meal itself was quite bland."
Minusy: "in-flight entertainment screen for my and my husband's seats were not working. we complained to the flight attendant who said that they would reset the system, but they never did."
Minusy: "If you put the seats this close together, with the amount of recline. Once one person on the fligh reclines their seat it forces everyone else to do so. You can't eat if the person in front of you reclines!"
Plusy: "The crew was very professional and friendly. That is a great thing since it's a long flight. Very well prepared! Entertainment was nice lots of options there to keep you busy."
Minusy: "I wasn't pleased with their meals so that it's important when it's a long flight, and not many choices available."
Minusy: "I had a lot damaged luggage!"
Plusy: "Service. The food was good. Entertainment was good."
Minusy: "As a person of color I didn't feel that I received the same warm welcome from some of the attendants. For example the expression on their faces were blank when I said hello. I picked up my food tray and gave it to the attendants very politely. She just took it out of my hand. When the passenger next to me did the same she said thank you very politely. He was Caucasian. Some were very friendly and polite."
Plusy: "The boarding process was efficient. Swiss Air provides much more spacious and comfortable seating arrangements than many other airlines."
Minusy: "My entertainment system would not turn off, which made it difficult for me to fall asleep. I asked a flight attendant for help and she said she would reset it. However, the reset did not work and she never came back to verify whether or not it had solved the situation. I finally gave up and put a blanket over the screen. Furthermore, the meal service was very slow. It seemed as if most of the staff was very young and likely inexperienced. Perhaps it would be better to mix younger, less experienced staff with more seasoned staff. I flew three other Swiss flights during my European vacation and the service was much faster. Incidentally, most of the staff on these other flights were older and probably more experienced."
Minusy: "There is little that can be done to make a long haul flight comfortable when a baby is screaming and crying for it's entire duration. Its behaviour cannot be helped. But it certainly didn't make the flight comfortable, nor did the young child kicking incessantly at the back of my and my daughter's seats. This could have occurred on any flight, but it didn't contribute to having a positive experience on this one. The flight attendant serving breakfast completely ignored that fact that I was awake and strolled past without asking if I would like anything as meals were being served. I informed another flight attendant that we hadn't been offered breakfast and she was able to provide us with meals. Besides this the cabin crew were courteous and pleasant. I've flown with Swiss on other occasions and have had better experiences. I'd like to think this was just a one off and not representative of the level of service that Swiss normally provides."
Plusy: "Spacious and good food"
Plusy: "Zurich airport"
Minusy: "Not enough food. We had over 2 hours delay in the plane while in JFK and I got served only basic crackers and water. You should start whatever the customer wants when such a long delay in the plane. Lastly, the weight limit for ist connection flights was small plane and the lady who checked my hand baggage approached me not nicely."

Erything was excellent and easy

Plusy: "Crew are always top notch, free drinks are readily available and entertainment system is great."
Minusy: "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."
Plusy: "Amazing"
Minusy: "Nothing really"
Plusy: "I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc."
Minusy: "Nothing. Had a great trip!"
Minusy: "They have to uptade the airplanes"
Minusy: "Bad entertainment system"
Plusy: "The flight itself was good! The one from London to Delhi was better than from JFK to London"
Minusy: "I wasn’t told about my baggage were being delivered through different airlines the other day!"
Plusy: "A smoothtrip run by great staff."
Minusy: "Thé food was rather stodgy overall."
Plusy: "The flight felt so short, service was amazing, food was good. Great overall experience."
Minusy: "They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone"
Plusy: "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Minusy: "Nothing"
Plusy: "Fast boarding, not a crowded flight, ahead of schedule."
Minusy: "Paid extra for my check in bag."
Plusy: "The crew was pleasant and attentive"
Minusy: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."
Plusy: "Although we were badly delayed the cabin service was excellent in every way. Good meal , cheerful staff and well turned out."
Plusy: "Nothing"
Minusy: "Everything incl customer service at the airport"
Minusy: "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."
Plusy: "Fast boarding and nice staff. Food selection was ok"
Minusy: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"
Plusy: "Easy and on time boarding."
Minusy: "Seats are extremely small. And when the seat in front reclines they are basically in your lap."
Plusy: "Food and service was ok"
Minusy: "Delayed at the airport. Very little leg room and hot while waiting to yake off. Entertainment was really bad. Bad screen and sound quality was awful."
Plusy: "love the lounge and easy check in and boarding, great attendants and smooth trip"
Minusy: "would be nice if lounge was open earlier - arrived for 8:30am flight and had to wait around in freezing cold terminal with no coffee for an hour"
Minusy: "It was terribly late. No one had a clue on when flight would depart."
Minusy: "They switched my gate 5 times and lost my baggage."
Minusy: "Once In London, we were told by British Airways that was flying us to Nice that Delta had “lost” our infant electronic ticket - It took 1.5h to get new ticket reissued! We missed our connection and had to wait 3 more hours for the next flight - We were somewhat lucky as multiple flights were delayed/cancelled that day - I will avoid using Virgin Atlantic in the future as they need Delta and British operate their flights and this makes it prone to issues like that"
Plusy: "Crew was professional."
Minusy: "Couldn't stretch my right (window side) leg. Display quality was poor."
Plusy: "I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful."
Minusy: "I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste."
Plusy: "Quantity of food was less for the dinner time..but overall experience was good.."
Plusy: "My flight was delayed boarding, Entertainment wasn't exciting oppose to other Virgin flights I have taken in previous years. Food wasn't great. I had teriyaki chicken with rice and I left it. Big dislike - when I was checking in online I found some economy seats I couldn't allocate for my seating due to additional charge applies. I think this is very off putting as I have been a Virgin member for years and it is very disappointing."
Minusy: "I liked the Airbus carrier which had only two seats (window and Isle) on each sides oppose to three. It felt more comfortable."
Plusy: "The crew was friendly and did a great job."
Minusy: "The seats were a little tight."
Plusy: "Smooth boarding process"
Minusy: "Delays caused us to miss our flight from London to Vienna"
Plusy: "The planes are really cool and seats were very comfortable. The part about phone/tablet holder in front of passenger is awesome. Crew was friendly"
Minusy: "Vegetarian food selection could be better, need more content in movie selection"
Plusy: "the food was very good and they hd a good list of selections of movies."
Minusy: "the crew was very dry. they did not seem too happy."
Plusy: "The food was surprisingly ok and the seats in PE were comfortable, plus there were two USB ports, perfect!"
Minusy: "Being woken up to be asked if I wanted to eat, twice! If I wanted to eat, I wouldn't have a sleeping mask on my face, or be asleep! Plus, upper class and premium economy didn't board first."
Plusy: "Smiling and helpful staff Great FREE food and drinks good movies Free goodie bag of travel goods, blanket, pillow etc Free candy for landing descent"
Minusy: "Leg room is a little tight"
Minusy: "Crew"
Plusy: "Mostly everything was fine."
Minusy: "Not really anything particularly that I didn't like."
Plusy: "We were late arriving at the airport and the checkin desk people were SO nice putting us through. Otherwise we never would have made it on the flight. Also the extra legroom seats were well worth it!"
Minusy: "Nothing!"
Plusy: "Staff excellent - Inflight screen useful."
Minusy: "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."
Plusy: "At JFK the lounge and service was the best I have encountered."
Plusy: "The crew."
Minusy: "No wifi was absolutely aggravating. Seat space was bad as well - very little leg room."
Plusy: "Very racist !!! I'm black . I didn't get service I paid for , The food was mediocre. The beef was not cooked Or just tasted like it wasn't good. I don't think I'm flying virgin Atlantic again . Bad bad experience from all my flights ."
Minusy: "Wasn't Virgin Atlantic, it was delta. We thought we were flying Virgin Atlantic. Dissapointment #1 Interactive TV's were horrible and required assistance to work them. Touch screens weren't responsive. Food was bad."
Plusy: "Frequent drinks, attentive stewards/stewardesses, good gluten free meal, comfortable seats smooth flight First checked bag is free."
Minusy: "Seats were very slim - armrests were pressing on hips when trying to shift my bottom to change position. The 45 minute delay due to fog. No snacks - like nuts, pretzels, etc"
Plusy: "Not much to be honest. Which is a shame because I usually love the service from Virgin Atlantic."
Minusy: "The TV system needed replacing. The controller was broken and the sound was terrible. Made my flight longer than needed."
Minusy: "My luggage didn't arrive at my destination until 2 days after I did. And after I checked my luggage, a leather satchel was stolen from my suitcase. I reported the theft to Virgin Atlantic and requested a report nearly a week ago and have heard nothing back. I am usually careful about packing luggage, and did not think the leather satchel would attract a thief working for the airline, but I will not make that mistake again! DO NOT TRUST VIRGIN TO HANDLE LUGGAGE."
Plusy: "It was a lot faster than originally predicted."
Minusy: "The inflight entertainment system kept glitching and needed to be reset a few times"
Plusy: "Very friendly and professional staff. Clean cabin."
Minusy: "Not the most comfortable seats. Dinner not very tasty."
Plusy: "Pleasant crew, quick boarding."
Minusy: "Late departure, late arrival due to a plane at our gate. Very poor quality media systems, cramped, inconsiderate passenger next to me taking up more room than necessary. Cramped."
Plusy: "Great Service, comfortable seats, good choice of movies"
Minusy: "Food...Does not encourage healthy eating...but I this is nothing our the ordinary for flights"
Plusy: "Moderately comfortably. Attendants very accommodating. Boarding process was above average."
Minusy: "Leg room insufficient. Entertainment screen was subpar."
Plusy: "That I arrived safely; )"
Minusy: "So little space"

Friendly crew, Comfort+ was very nice, airplane seemed very clean

Plusy: "We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly We did not get our special meal we had requested"
Minusy: "We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly We did not get our special meal we had requested"
Minusy: "Flight delayed 3 hours, then a seats were very cramped and uncomfortable"
Plusy: "Boarding went well."
Minusy: "Crew could be more attentive. They avoided passengers most of the time."
Plusy: "Crew was awesome, super friendly and helpful. Even the korean food options tasted delicious."
Minusy: "Not plus size friendly. The bathroom is too small for a plus size person to be able to use and for a 14 hour flight I think that’s important. Also if you’re plus size and the person in front of you reclines, it’s impossible to pull down your tray fully."
Plusy: "The flight was safe and efficient."
Minusy: "The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about."
Plusy: "The crew was polite and pleasant unlike the crew from KC to Boston."
Minusy: "Telling us to check bags before we get to our seat and find out there is no more room."
Plusy: "We flew first class, so the legroom was good, and the sets weren't narrow as they are in coach."
Minusy: "Flying first class domestically now is really more like flying coach used to be 20 or 30 years ago. It's very basic, and the extra cost is simply for a bit more breathing room."
Minusy: "More leg room and seat width. I don’t like having other passengers pressed against me."
Plusy: "Crew was awesome"
Minusy: "Couldn't have been better"
Plusy: "Service"
Minusy: "More seat space"
Minusy: "Stop being LATE!!!!"
Plusy: "Lots of leg room, smooth flights and plenty of notification of any upcoming turbulence. Delta did fantastic with keeping everything from check-in to landing friendly and professional. Will definitely fly again"
Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."
Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."
Plusy: "The website delivered everything I needed."
Minusy: "More discounts for frequent users."
Plusy: "The crew really took care of us. You could tell they care."
Minusy: "I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great."
Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."
Plusy: "Crew was good"
Minusy: "No idea why there was over a two hour delay."
Minusy: "At least one hour late"
Plusy: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Plusy: "Sporo miejsca na nogi i dobre jedzenie."
Minusy: "Mało miejsca na nogi"
Minusy: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."
Plusy: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Minusy: "The limited space in our seats"
Plusy: "The flight & landing were smooth, and we arrived a few minutes early."
Minusy: "The entertainment system & WiFi were out. Wasn’t able to charge my phone either as the outlets weren’t functioning properly."
Minusy: "No food"
Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"
Plusy: "The quickness of boarding n the crew"
Minusy: "the landin n small seats"
Plusy: "The crew at the airport was very courteous and helpful."
Minusy: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Plusy: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Minusy: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Plusy: "I like Delta but this crew had such a shi**y attitude it was contagious. Yikes!"
Minusy: "The gate staff and the flight staff. Rude"
Minusy: "Delta seats in Economy are smaller (narrower) compared to their competitors."
Plusy: "love that each seat now has a USB connection to charge your phone"
Minusy: "headphone jack to watch movies shorted in and out constantly"
Minusy: "No Gluten free option"
Plusy: "Lov"
Plusy: "Loved the easy check-in process, bag drop-off, boarding and flight."
Minusy: "Not applicable."
Plusy: "Not applicable"
Minusy: "The flight was delayed twelve hours and was not given any compensation even though i had to stay the night at the airport with no blanket or pillow and no freebies of any sort. The gates kept changing. I got up to move to the correct gate at least four times during the night. The next mornings flight was behind schedule as well. I want compensation for my poor delta experience."
Plusy: "Nice flight attendant. The woman who checked in my dog and my bag was really nice too. On time, efficient, and clean."
Minusy: "I was told there was no more room for luggage on the plane. I had to check my luggage in and a lady behind me went with her luggage --- in fact 3 more people slip in."
Plusy: "I really enjoyed the movie selection on my personal entertainment screen. The movies were New releases and there was a good selection. Staff was also very friendly and attentive."
Minusy: "The cookies on the return flight with Delta were nice, but the mini meal on the flight down with Aeromexico was even better!"
Plusy: "Crew"
Minusy: "Old 747 ER needs to be junked"
Plusy: "Staff was really nice and helpfull"
Plusy: "The staff and crew were great help all along the route and the planes were well kept and clean."
Minusy: "One of the legs did not have the free wifi available, but they mentioned that before takeoff and were very apologetic that it had not been added to that plane yet."
Plusy: "Crew seemed nice. Plane itself was normal. Pilots seemed to know what they were doing."
Minusy: "The things I didn't like were out of Delta's control: Some baby who screamed bloody murder whenever the captain said anything (so we couldn't hear the announcement about being stuck on the tarmac). Also, we got stuck on the tarmac for about 45 minutes. Obviously, it could have been much worse. But you know how it is when you just want to get home. And that baby."
Plusy: "Everything was pretty good like usual, except when we landed we sat on the runway for 45 minutes waiting for a gate as ours was occupied by a plane that was having mechanical issues. Not great."
Plusy: "On time,smooth good servive"
Plusy: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Minusy: "Very tightly packed; minimal comfort for the flight."
Plusy: "Crew was very friendly. Embarked and disembarked quickly. Flight arrived early"
Plusy: "Good enough."
Minusy: "Flight delayed and I missed connection"
Plusy: "Ogólnie ok"
Minusy: "Boarding"
Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "There was a good amount of leg room and the seat reclined to a comfortable position to sleep."
Plusy: "The large amount of entertainment to choose from was very nice."
Minusy: "Timeliness and comfort in seats could be better."
Plusy: "Great crew. I love Lufthansa. I just wish there was more room for my legs."
Minusy: "More leg room!"
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Plusy: "Loved the food and drink service."
Minusy: "Did not like how far back the seat in front of me went. Causes a cramped ride."
Plusy: "crew wasn't friendly, seats are very narrow and uncomfortable"
Minusy: "FOOD WAS DISGUSTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Plusy: "One of the best flights (airline) I have ever flown. GREAT crew that were kind, pleasant and helpful. ZERO attitude. I def will fly with them again in the future."
Minusy: "More tasty food."
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Minusy: "The Soviet Union wants its airline back. This was perhaps the RUDEST airline experience I've ever experienced. I was at Frankfurt (FRA) airport waiting to board Air Moldova Flight 864 to Chisinau (KIV). Due to a delay caused by Frankfurt security (and no fault of my own), I was delayed in reaching the gate. Since it was past my boarding time, I grabbed my bags from the conveyor belt once past security without having time to repack. I arrived at the gate and the extremely rude Air Moldova gate agent on duty yelled at me and demanded that I give her my boarding pass. When I told her I needed to pack, she yelled that there was “no time for that”. When I searched for my pass, she again yelled and said “NOW!”. When I told her that it was not my fault that I arrived late since there was a delay at security, she said “Not my problem!”. After she checked my boarding pass, I tried to repack and she again yelled “There is no time. Go to the bus NOW!” I once again told her that it was not my fault I got delayed and she again yelled “NOT MY PROBLEM”. In addition to rude employees, the airline is clearly in violation of safety regulations. The safety card in the back seat pocket was written in ARMENIAN – and Armenian only, thanks to the plane having been leased and Air Moldova not appropriately changing the safety cards. How did they expect people who read Romanian or Russian (the local languages) or English to understand it! On top of that, the plane was easily 20 years old or more and dirty. If they can't even keep a plane clean or have the appropriate safety cards, what else are they not maintaining. Do not fly this terrible airline!"
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Plusy: "Plane and service was excellent"
Plusy: "Friendly staff!!!"
Minusy: "All good!!"
Plusy: "Same as above."
Plusy: "The incrediblesmoothness of the flight: the lane to Frankfortwas a dream plane, and the pilots are to be congratulated."
Minusy: "nothing"
Plusy: "The flight was smooth and the flight attendants were very polite and helpful. It was a great experience"
Minusy: "The bathroom was a bit smelly"
Plusy: "Crew"
Minusy: "Late noisy too many children slow boarding"
Plusy: "The crew was very friendly."
Minusy: "1. There was no beverage service before the meal - that's new to me (travelled 4x around the globe, mostly with LH 2. It took 3 people to open the meal seal with the plastic knife ... 3. You need a written contact with your neighbor about the foot placement - space is so narrow, you need to take turns if you would like to come off the plane without back injuries 4. New custom: serve coffee AFTER breakfast 5. Nobody walked around with water or juice between the meals - you had to wake your neighbor since climbing over someone is no longer possible [either] 6. If you have 2 beverages on your tray and your neighbor needs to get out, you need a third person to assist (impossible to get out of your seat with 2 beverages in your hands (we tried it!) - just too narrow (even for a European Teenager) 7. It was not clearly visible who boards where. An Economy couple standing patiently in line at the Wong boarding line was sent back to the end of the long economy line - although NOBODY was in the business line"
Plusy: "Smooth boarding."
Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."
Plusy: "Flight on time and excellent service."
Minusy: "Food was not great."
Minusy: "Opóźnienie lotu"
Plusy: "Obsługa i jedzenie"
Minusy: "Nic"
Plusy: "Punktualność i obsługa stewardess"
Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"
Plusy: "Efficiency and level of care, quality of food and drinks, not to mention the entertainment on Lufthansa Airlines!"
Minusy: "Nothing to write here, whole experience was excellent!"
Plusy: "Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent."
Plusy: "service crew"
Plusy: "Komfort lotu i bezpieczenstwo"
Plusy: "Staff is super friendly and works hard to accommodate your needs. This flight also so happened to be empty so I got to lay down and nap haha."
Minusy: "Nothing. Everything is great. I'm just writing these words so my review hits 50 characters."
Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."
Minusy: "Needed more option in sports. Specifically Cricket"
Plusy: "I liked the food."
Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"
Plusy: "2 hours delayed in Munich"
Plusy: "Good things: 1. The boarding process is very great. The staff doing check-in is very professional. 2. Food on the plane is good, I choose beef stack."
Minusy: "Things I don't like: 1. My seat was the 1st-row aisle seat. OMG, the seat is extremely small, my legs were very very uncomfortable. I would rather sit another regular seat instead of the 1st-row aisle seat. Usually, I sleep on the plane during whole flight, but this time I could not sleep at all. 2. There was a curtain which separates the business class and economic class. As the 1st point, my seat was the 1st-row aisle seat, so the curtain hit me every time the crew went through the curtain, which is extremely annoying. 3. The Entertainment screen is so difficult to use, either hard to touch or so slow."
Minusy: "Flight was overbooked with many.people being on standby. The crew at the gate was unhelpful making entire experience more streafull than necessary without clear rules how the seats will be assigned (whether we should wait in line or they will call us by names). The flight was 2h delayed in NYC because of the mess at the gate coating me a missed connection to Denmark (not that it was necessary have Lufthansa put any effort in speeding up.my transfer like pick up at the gate, gate information before I left aircraft or even as I approached a desk I. Frankfurt as the conneecting flight was late too). On top of that mess I have not gotten my speciality meal and eintertaiment system was malfunctioning the entire flight. Crew could not be bothered with bringing over water and didn't exactly respond to call button."
Plusy: "Terrific staff, efficient process"
Minusy: "Bathrooms weren't working"
Plusy: "Entertainment and staff were great"
Minusy: "It wasnt comfortable and i wasnt able to sleep at all"
Plusy: "The first leg of our flight came in late, but the staff at the airport already had someone waiting for us by the gate to escort us to the connecting flight. And the staff was extremely organized and transported our luggage so that it made it to the final destination with us. All this happened in under 30 minutes. Great service"
Minusy: "Not enough space in between seats"
Minusy: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."
Minusy: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Plusy: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Minusy: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Plusy: "The crew was professional & friendly"
Minusy: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Plusy: "Muslim food"
Plusy: "The aircraft"
Minusy: "No overbooking next time!"
Minusy: "I congratulate the KLM crew!"
Minusy: "Fix the damn KIOSKS at Vienna!"
Plusy: "Just as I expected. And I made my last connection easily."
Plusy: "Friendly crew, upgraded seat was worthwhile"
Minusy: "More snacks in between meals,"
Minusy: "Boarding was very slow."
Plusy: "The crew are amazing! Attentive and friendly."
Minusy: "The seats could have been bigger."
Plusy: "Awful"
Minusy: "Everything"
Plusy: "Lovely crew, very helpful"
Minusy: "N/A"
Minusy: "lost baggage"
Plusy: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Minusy: "tough to sit on a plane for 9.5 hours"
Minusy: "Our lougage did not arrive"
Minusy: "Nothing special"
Plusy: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Plusy: "Snooth and efficiënt with a KLM service"
Minusy: "No entertainment"
Plusy: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Minusy: "No complaints about anything."
Minusy: "You are almost always late!"
Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"
Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"
Minusy: "We did not get two of baggage at the destination."
Plusy: "Norhing"
Minusy: "They have mabaged to lost my luggage"
Plusy: "Entertainment"
Minusy: "Food and one bathroom out of service makes an awful flight"
Plusy: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Minusy: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Plusy: "Nothing"
Plusy: ".Very much on time with pleasant service."
Minusy: "Can nit find much fault fir a short run!"
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Plusy: "In flight food was enjoyable"
Plusy: "The food and the punctuality"
Minusy: "The technology in interteiment is not touch screen"
Plusy: "The flight attendants could not do enough for you."
Minusy: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Plusy: "Service provided by the staff"
Minusy: "The navigation of the entertainment system is not very friendly"
Plusy: "The sandwiches were simple yet just the right touch, on all four flights."
Minusy: "old plane, tight and uncomfortable"
Plusy: "newer plane, good staff"
Minusy: "need better and more food options, more often"
Plusy: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Minusy: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Plusy: "Boarding/unboarding"
Minusy: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"
Plusy: "The plane was clean The crew was amazing, super nice and helpful"
Plusy: "Eveything is well arranged"
Minusy: "Nothing"
Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."
Plusy: "The crew were pleasant"
Plusy: "Arriving more or less on time"
Minusy: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Informacje o COVID-19

Środki bezpieczeństwa podejmowane przez linie lotnicze oferujące loty z Ameryki Północnej

Linie lotnicze oferujące loty z Ameryki Północnej wprowadziły dodatkowe środki bezpieczeństwa i zaktualizowały zasady przewozu, by lepiej dostosować je do potrzeb podróżnych. Zasady te różnią się w zależności od linii lotniczych.

Najwyższe standardy higieniczne

Codzienne czyszczenie i montaż filtrów kabinowych HEPA w samolotach latających z Ameryki Północnej

Maseczki obowiązkowe

Obowiązkowe maseczki na pokładzie. Podróżni otrzymają maseczki w samolotach latających z Ameryki Północnej

Układ miejsc zgodny z zasadami dystansu społecznego

Brak możliwości rezerwacji środkowych miejsc w samolotach latających z Ameryki Północnej

Testy przed lotem

Testy na przeciwciała i objawy w przypadku lotów z Ameryki Północnej

Elastyczne odwołanie

Brak opłat za zmianę rezerwacji. Znajdź elastyczne połączenia lotnicze z Ameryki Północnej

Zarezerwuj tanie loty z Ameryki Północnej do Polski

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