Znajdź tanie loty do Majorka

Plusy: "Excellent"

Plusy: "The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft."
Minusy: "Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :("

Minusy: "Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it"

Minusy: "Food could be better"

Plusy: "Smooth ride, most of the crew was very welcoming"
Minusy: "Some crew not so friendly. I was surprised we received dinner immediately but nothing again until breakfast box upon landing. It would’ve been nice to have a snack in between"

Plusy: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."

Plusy: "Food and drink service were excellent and big choice of entertainment"
Minusy: "seat row spacing in economy was too tight for a 10+ hour flight"

Minusy: "I missed my connection and got to Hong Kong a day late."

Plusy: "Flight attendants were cheerful and efficient."
Minusy: "I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face."

Plusy: "The crew was very helpful & friendly"
Minusy: "The a/c or fans were on too high"

Plusy: "The service and THE FOOD WERE GOOD !"

Minusy: "Our flight to Zurich was canceled and we had to take 3 flights to get to San Diego instead of 2. It was a huge headache. None of our flights were even with Swiss."

Minusy: "We were scheduled for a 55 minute layover in Zurich which was not nearly enough time. Our plane was 10 minutes late in landing but our next flight was delayed 5 minutes. We had to take a bus from the plane to the terminal, go through immigration with very long lines, take a tram to our departure terminal and then run to our gate which was at the end of a very long hallway. Luckily they held the plane but it was very stressful and exhausting getting to our plane."

Plusy: "Entertainment"
Minusy: "I would have liked a better selection of movies and TV series and games"

Plusy: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Minusy: "N/A"

Plusy: "Crew"
Minusy: "Too hot on plane, despite several requests to turn up air conditioning. Would be nice if pilot gave a few more updates as to why we sat on the tamac so long."

Plusy: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Minusy: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."

Plusy: "There were good entertainment options though I didn’t use them"
Minusy: "Our flight was delayed 2.5 hours, during which we had boarded but were told we could not leave our seats even for the bathroom. We were offered a cup of water once during this delay which is inexcusable. (We were also woken up to serve dinner at 1am so that was incredibly inconvenient for an overnight flight) On top of that, I, as well as many others missed our connecting flight. Personally I missed my connection by 20 minutes, which seems a reasonable amount of time to hold a connecting flight with so many people from our flight on that next one. In missing by only 20 minutes, we have lost an entire day of our trip and are spending 9! hours in the airport today. There was no communication between flights clearly. Despite there being an earlier flight we could’ve been placed on after missing our connection - we did not get booked on this flight. I asked why and they just randomly placed people on random flights with no regard for when we showed at the desk. In this scenario, a first come first serve would have alleviated an absolutely awful experience. I will never fly Swiss Air again and will urge people I know to not fly this airline. The experience was extremely frustrating, the best response from an employee was “that’s all I can do for you” and I wish it on no one."

Plusy: "food was great in economy"
Minusy: "the 7 hour transit time"

Minusy: "None"

Plusy: "Swiss Air is great."

Plusy: "The length of the flight"
Minusy: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Plusy: "Not very much to like. No effort to enhance customer service, accommodate customer needs. I fly a lot of regional and international airlines, was truly underwhelmed."
Minusy: "I landed at Zurich airport at 6am with an 11 hour wait and tried to get onto an earlier us bound flight. The ground crew were awful and rude!. The dint make any effort to smile, look at me in the face or ask how I was doing!. Instead she took one look at my ticket and said “ sorry you bought through an agent, I can’t help you”. When I tried to ask if in future it is advisable to book through Swiss airlines directly, the customer service agent looked at me and said “ that’s your problem”- then she turned to her friend and kept talking! Honestly! . The airport terminal E is grey, drab and boring. No TV and only 2 hour of WiFi. I was told I had to pay to use one of their lounges just to get a recliner chair to lay my head for 11 hours. I felt like I was in a holding cell- and the flight was delayed by an hour, had a gate change that they dint tell us till less than 1hour- boy was I glad to leave Zurich!. If that is Swiss hospitality, they have a long way to go. Save your money and use another airline. You will be much happier- trust me."

Plusy: "Captain kept us informed regarding takeoff"
Minusy: "Sitting too long"

Minusy: "This flight was missed due to the delay of the first flight."

Plusy: "He service was fantastic."

Minusy: "Upgraded seats to Preimium. I had a metal box blocking my foot so was very uncomfortable the entire flight. Not worth the upgrade and was very surprised this seat was considered an upgrade."

Plusy: "Crew was attentive and friendly"
Minusy: "Very disorganized boarding."

Minusy: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Plusy: "Swiss chocolate is always welcome!"
Minusy: "The food in economy class was one of the worst i have ever got in a flight. The chicken was not cooked completely. One of the side dishes was impossible to identify, perhaps past mixed with bread crumbs, only breadcrumbs, who knows? Ver disappointing for swiss. You were doing so much better in the past..."

Plusy: "The staff was very attentive."

Minusy: "Flight cancelled so I didn't like it at all"

Minusy: "Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class."

Plusy: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Minusy: "Only that WiFi is too expensive!!"

Plusy: "One on the plane service and food were very good. In flight movies limited in number of choices"
Minusy: "Flight delayed over an hour because they couldn't fuel the plane and had to wait for trucks. Did not update the board at the gate with boarding times and people waited on long lines unnecessarily because they did not update the boarding times. Very frustrating."

Plusy: "All was good except the snack - it was ok"
Minusy: "n/a - quick flight"

Plusy: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."

Plusy: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Minusy: "Seats a little close together but not terrible."

Minusy: "see above"

Minusy: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Plusy: "It was a very short flight. Thankfully very short."
Minusy: "I paid extra for extra leg room and there seemed to be no difference in leg room between business class and economy class."

Plusy: "I like that Coke Zero was available."
Minusy: "My chair was stuck in the fully reclined position for a good portion of the flight and my wife's chair was constantly being knocked into by the passenger behind her because his seat was too short for him. When the seat in front of me was reclined, the screen was only a few inches from my face. There was a loud, obnoxious passenger next to me who almost got into a fistfight with another passenger until the stewardess came to calm him down."

Plusy: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Minusy: "Swiss boarding is a Charlie Foxtrot"

Plusy: "La mejor compañia con la que he efectuado este trayecto en económica! Muy recomendable."

Plusy: "The crew was very attentive and accommodating."

Minusy: "Boarding procedure for business class with being held up in a small holding space"

Minusy: "Flight was delayed for no particular reason. The entertainment system is terrible - it was interrupting (freezing) the movie every several minutes making it almost impossible to watch."

Minusy: "meal choice run out very soon and I could not get what I wanted to get"

Plusy: "Stewards were great. The food was good and generous."
Minusy: "Seat rows were too close together and seats were uncomfortable for the 11 hour flight."

"The flight yesterday on 7/14/2011 was canceled. We haven’t received any notifications of the cancellation. My elderly mom had to sit in the excruciatingly hot Domodedovo airport, without any working conditioners with the temperature inside of the airport nearing 30 C, for more than 24 hours. She was afraid to get up to go to the bathroom, because she was afraid she will loose her sit at the airport. After my mom was informed that her flight was canceled, she asked, what she supposed to do now and where she should go, where would she sleep. She was told by Lufthansa representatives that it is non of their business and she can do whatever she wants. No food vouchers, nor hotel accommodations were offered to my elderly mom. My mom had to pay extra money and get another COVID test because the one she had was expiring on 7/14/2021. Nobody even cares that she has been vaccinated here in USA and has her vaccinations voutcher with her. It is horrendous, what is happening right now!!!!!! Not only my mom became a victim of shooting at her Kingsooper’s store in USA, she couldn’t even return back home to USA in a comfortable, human way after the trip that where supposed to take my mom’s mind off of the shooting at her store. Instead it is causing now enormous anxiety and fear. I am praying that tomorrow she will return back home to USA and non of her flights will be canceled again!"

"I Love Lufthansa airline s and all crew … always accurate and direct thku"

Plusy: "Great service, tasty sandwich."
Minusy: "Boarding was a bit of a scrum."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "The crew was excellent"
Minusy: "N/A"

Minusy: "We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Cree was fantastic from check in to boarding"
Minusy: "Drinks served before food"

Plusy: "Staff was helpful and kind. Entertainment had variety."
Minusy: "Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable."

Plusy: "The crew was fantastic and I thought they handled the issue with the Kosher meals well and very professionally. The entertainment selection was also great."
Minusy: "Why did they collect the headphone with so much time left? I thought that I would have enough time to finish a movie but between the excessive announcements and the early pick up, I still had 20 minutes left. Also, I didn't order the Kosher meal, but I was surrounded by it, and the smell was nauseat"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Smooth flight"
Minusy: "Weird plane noises (typical of older Airbus planes)"

Plusy: "The professional, friendly, accommodating, multilingual crew did an outstanding job to ensure all passengers felt comfortable and that their needs were met during the flight."

Plusy: "Friendly service, actual food in economy class, just a small delay, overall a very smooth trip."
Minusy: "As above, I couldn't check in online and thus couldn't choose my seat beforehand."

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Really good food and personal service. Made me feel like I was in a restaurant."
Minusy: "I tried to get onto an earlier flight for my transfer. They were not accommodating. Next time I'll consider a flexible fare."

Minusy: "The worst flight I ever had. Extreamly uncomfortable 11 hrs. squized like sardines. Some of the attendants were extreamly rude and unprofecional."

Minusy: "Service was poor, lack of vegetarian food"

Plusy: "Prior flight from Zagreb to Munich was delayed 1 hour due to inclement weather - not the airline's fault. However although I made my connecting flight, my suitcase didn't. I'm writing this the next day & waiting for my suitcase to be delivered."
Minusy: "There was no announcement about the delay & the reason why. We found out by reading the board. The passengers found out from each other what caused the delay. Passengers would experience less anxiety if they were informed what's going on."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Everything!"
Minusy: "What’s not to love?"

Plusy: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Minusy: "See above"

Plusy: "Middle seat was empty in business class"
Minusy: "Business class leg room was not much, if any, more than in economy but the ticket cost sure was a lot more."

Plusy: "Smooth flight. Pilots at Lufthansa are the best regarding landing and taking off. I like also a lot that lufthansa flies mostly with Boeing airplanes."

Plusy: "The crew was very welcoming"
Minusy: "My overall experience was good"

Minusy: "Opóźnienie lotu"

Plusy: "The service was fast. The employees were kind."

Plusy: "The bathroom downstairs"
Minusy: "Late arrival inMunich, rush to connection and my luggage didn’t make it"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "The crew was competent and friendly. Once we missed our connection, the "help desk" was accommodating, though we had to stand in line for a long, long time before they could help us."
Minusy: "We were delayed leaving Munich and the pilot simply said he had no explanation. The delay, combined with massive dysfunction at the Newark airport, caused us to miss our connection to RDU. We ended up in an airport hotel where we caught four hours' sleep before returning to the airport. Newark airport is the worst I've ever experienced. Getting our passports stamped took more than an hour. There were five officials there to clear five or six hundred U.S. passport holders. Then, the TSA people were rude, inefficient, and achingly slow. Overall, it was a horrible experience."

Plusy: "Arrived with enough time for me to connect to my international flight."
Minusy: "Boarding had no clear order. Had an international connecting flight and by the time I needed to board, there was no room in the overhead and I had to check my luggage. The airline should provide a vegan snack option for customers."

Minusy: "* The gate was with bus, and not a direct terminal connection * There were no drawing sets for kids * The food was either overheated or somehow impacted - didn't look proper"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "On time-well organized!"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "On time."
Minusy: "Nothing"

Minusy: "Ease and concenience"

Plusy: "Flew business class. Service and food were excellent!"

Plusy: "Service is good, you actually get food and drinks, thanks for that."
Minusy: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Nothing"
Minusy: "The seats was un confotble"

Plusy: "Very friendly. Overall very pleasant experience."
Minusy: "The seats were not as comfortable as other airlines."

Minusy: "My plane was non existent and put me on a time crunch for connecting flight."

Minusy: "The fees for the sporting bag was out of control expensive"

Plusy: "Everything"

Plusy: "Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines"

Minusy: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Plusy: "The crew was good , funy , atentifly and kind."
Minusy: "Was ok."

Plusy: "Awful airline. Will never get tickets through you again."
Minusy: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Minusy: "Boarding crew was nasty will never fly with you guys again"

Minusy: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."

Plusy: "The flight attendants where good and welcoming"
Minusy: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Plusy: "Amazing"
Minusy: "Nothing"

Plusy: "Fligth attemdance atention"
Minusy: "Delay in the departure (40 min)"

Minusy: "One hour late for take off..."

Plusy: "Nothing at all."
Minusy: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Minusy: "late flight once again"

Plusy: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Minusy: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."

Plusy: "There werecseats available at gate area to wabit for plane."
Minusy: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."

Plusy: "Medical help"

Plusy: "Everything was good"
Minusy: "Red uniforms are ok but red tights awful"

Minusy: "Food was ok. Flight was delayed."

Plusy: "Smooth ride, good breakfast and charming flight attendant."
Minusy: "Nothing"

Minusy: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."

Plusy: "Highly efficient transfer (45 minutes between flights)"
Minusy: "too short a time to transfer between flights as a very long distance between gates,"

Plusy: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Minusy: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."

Minusy: "Long delay."

Minusy: "muffin for breakfast ?"

Plusy: "smooth flight, friendly crew"

Plusy: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Minusy: "Hot tee was only offered after hot meal service not before."

Plusy: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Minusy: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."

Plusy: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."

Plusy: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."

Plusy: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Minusy: "Nothing - it was a great flight"

Minusy: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"

Minusy: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."

Minusy: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Minusy: "The connecting flight from Vienna to TLV was terrible. Austrian airline employees at the airport are rude. The information about our connecting flight was not readily or easily accessible. The flight crew from Vienna to TLV were not kind. My daughter 11 years old went hungry without a meal. The stewardess kept telling her the food was coming & never did. This was a terrible trip & we will never use Austrian air again. I will tell all my family & friends of my terrible experience."

Plusy: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Minusy: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"

Minusy: "seats too cramped"

Plusy: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Minusy: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."

Plusy: "It was clean Lunch was good"
Minusy: "There were no vegetarian options for snacks"

Plusy: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Minusy: "I was generally pleased with the value and qulity received."

Minusy: "Comparing with LOTPolish everything wasmore than better"

Plusy: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Minusy: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."

Plusy: "The female attendants were nice."
Minusy: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."

Plusy: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."

Minusy: "5 hour delay. One staff member said there would be a delay, the second said there was no delay and after a couple hours the delay was confirmed. I was told the flight was full without the attendant even checking, flight was actually not even close to full. Nobody wanted to help and do their job, they just want to send you on your way."

Minusy: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."

Minusy: "Flight was very delayed leaving Sofia which made connecting flights for many people a rush and very stressful. People were pulled to the front of the plane and told to rush to catch their flights. My bag didn't make my connecting flight but Austrian delivered it 2 days later."

Plusy: "Choice of movies Pillow plus blanket Snack-1/2 sandwich plus caramel mousse"
Minusy: "I wasn't able to check in online therefor i got terrible seat. The guy next to me was very tall and big and he was stuck on me due to not enough space. I was extremly uncomfortable because he was rude when i asked him to let me out. I asked if i can change seats but the plane was full. I didn't get any sleep either. Extremly tiring and turbulent 10 hour flight."

Plusy: "Nice food"

Plusy: "This Transavia Airlines is not good at all."
Minusy: "Many things cheaper does mean better."

Plusy: "Nice crew, good food."
Minusy: "Both bathroom were not working in business class area."

Plusy: "The crew was professional & friendly"
Minusy: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Minusy: "When its rain we shouldn’t walk to the air plain"

Plusy: "The crew tried to be helpful but were equally frustrated with the ground crew."
Minusy: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Plusy: "Great airline"

Minusy: "KLM crew exceed our expectations"

Plusy: "Great crew, comfortable seating with enough leg room."
Minusy: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Plusy: "The friendliness of the crew"

Plusy: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Minusy: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Plusy: "Everything was smooth and effortless."
Minusy: "Can’t think of anything."

Minusy: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Minusy: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Minusy: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Plusy: "I love the food"

Plusy: "Seating is tight. The crew was great !"
Minusy: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Minusy: "Inflight was better than I expected. But needs upgrading air crafts."

Minusy: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Minusy: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Plusy: "Flight crew very nice"
Minusy: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Minusy: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Plusy: "Staff very pleasant"
Minusy: "Evening snack was not the greatest breakfast was pretty food"

Plusy: "Time and Good clean place.. in This case airpöane.."
Minusy: "It was not entreteiment st all"

Plusy: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "The attendants took great care of us. Super smooth flight."

Plusy: "Wifi on Board"
Minusy: "Nothing"

Plusy: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minusy: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Plusy: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Minusy: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Plusy: "Friendly staff, good service and on time departure/arrival."

Minusy: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Minusy: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Plusy: "Service provided by the staff"
Minusy: "The navigation of the entertainment system is not very friendly"

Plusy: "Thankful for coffee being served without charge. Not all airlines do that."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Minusy: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Minusy: "Okay"

Plusy: "The cabin crew, the flight and communication and the cleanliness of the plane."
Minusy: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Plusy: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Minusy: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Plusy: "Jak zawsze w KLM wysoki standard"
Minusy: "Spokój"

Plusy: "Nothing"
Minusy: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Minusy: "Nic"

Plusy: "The staff"

Minusy: "Nie było włączone ogrzewanie przez co było bardzo zimno."

Plusy: "We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ..."
Minusy: "for RyanAir to be more human and humane and caring ..."

Minusy: "Obsługa dramat.. Cztery osoby stały cały czas rozmawiając ze sobą z tyłu lub przodu samolotu. Po turbulencjach zapomniały odblokować toaletę ludzie stali dobre 15 minut. Nie reagowały na dzwonek. Obsługa wdawała się w rozmowę z pijanym pasażerem. Dramat!!!"

Minusy: "Mógłby się nie opóźniać"

Plusy: "Spore - jak na Ryanair - odległości między rzędami foteli, czyli sporo miejsca na nogi."
Minusy: "Lot był opóźniony ok. 20 minut, mało komfortowa była odprawa i boarding z uwagi na warunki na Terminalu 2 w Lizbonie."

Plusy: "Cena."
Minusy: "Zmarzłem. Kawa parzona."

Minusy: "Nie wpuścili na pokład bo był błąd w nazwisku,"

Minusy: "I paid for travel insurance yet I still had to pay Ryanair 55euro for not being able to check in before my flight as checking in with momondo would not work!"

Plusy: "No"
Minusy: "This company Son unos malditos ladrones Me cago en la madre que los pario"

Plusy: "Checkin and security Quick passport control and luggage"
Minusy: "The plane was late, boarding process very slow, Lon wait to disembark"

Plusy: "On time"
Minusy: "Space"

Minusy: "Bagaż podręczny, chociaż żeby mały plecak był. Rozmieszczenie pasażerów jest co najmniej złośliwe."

Plusy: "Sorry nic"
Minusy: "Wszytsko"

Plusy: "Wygodnie i komfortowo"

Minusy: "The announcements made by the main air steward were mostly unintelligible due to a very strong Spanish accent."

Plusy: "Nowy samolot"

Plusy: "Flight was quick"
Minusy: "The representative at check in almost charged us €100 for a checked bag we’d already paid for when we bought our tickets online. When I asked her “didn’t we already pay for this?” She checked her screen and just said “oh” and let us through."

Minusy: "Punktualność"

Plusy: "Załoga super, bardzo miła obsługa klienta"
Minusy: "Spóźnione loty, zawsze zostaje lęki nie smak niestety"

Plusy: "Profesjonalizm załogi"

Plusy: "Trafilo mi się super wygodne miejsce w pierwszym rzędzie."
Minusy: "Ciagle zawracanie głowy proponowanymi przez obsługę usługami, ale wiem ze dzięki takim zabiegom linie mogą sobie pozwolić na oferowanie tak atrakcyjnych cen za loty :)"

Plusy: "Cena"
Minusy: "Brak przydziału miejsc koło siebie przy zakupie np.2 biletów"

Plusy: "Nothing late again dirty plane not allowed to bring alcohol on which is fair enough but they don’t mind selling you there own"
Minusy: "Everything was rubbish"

Plusy: "Bardzo miła obsługa, co zaskakujące w znacznej przewadze męska."
Minusy: "strasznie dużo handlu"

Minusy: "Odwolany"

Plusy: "cena"

Plusy: "The pilot and safety tannoy is not loud enough"

Minusy: "The app wasn’t working to check in. We arrived to the airport 1.5 hrs early only for them to tell us that there would be a $56 charge for not checking in 2 hours ahead of time. This is absurd. Almost as much as our ticket to Mallorca. Not okay. They were so rude to us and I dont trust that they will do this again to us. It’s a scam in my opinion. Definitely read all of the fine print or they will rip you off. Oh! And we paid for PRIORITY boarding. Psh"

Plusy: "Wszystko sprawnie i szybko"

Plusy: "Price and punctually."
Minusy: "As mentioned being separated by the “ random computer choice of seats. We were put rows apart both with empty seats either side of us, we fly lots and only Ryanair and Jet2 do this."

Plusy: "Ogólnie to tylko miła obsługa jest na plus, reszta to porażka."
Minusy: "Nie dość, że lot był opóźniony, to zmieniono bramkę na oddaloną od pierwotnej o kilometry, trzeba było się cofnąć do sali odlotów, później dwa przystanki kolejką i jeszcze maszerować dobre 400m. Jak już wsiedliśmy, to pilot zakomunikował, że postoimy przy terminalu jakieś 40 minut, bo korytarze powietrzne zwężone, czy coś w tym rodzaju. Na ciepło posiłki tylko po starcie. Masakra jakaś."

Minusy: "The seats are small and they don’t lay back even when I upgraded to priority. I had to ask for food and water and paid a lot. But mainly the flight was delayed over 2 hours before boarding and then another 45 min in the cramped plan:("

Minusy: "I had to book my own flight"

Plusy: "Lot nie był opóźniony, bardzo miła załoga oraz profesjonalizm usługi."
Minusy: "Na lotnisku w Krakowie trzeba było BARDZO długo czekać na walizki. Pociągi z lotniska w Krakowie na dworzec główny jezdzą co godzinę co jest niedopuszczalne. (Przez długi czas oczekiwania na walizki spóźniłem się na pociąg)"

Minusy: "Delayed , everything is nickel and dime"

Minusy: "For your fault i lost my Next flight to Valencia and nobody of your personal helped me to resolve my problem, when you are the responsables that i lost my flight."

Plusy: "It took off roughly on time"
Minusy: "Boarding was slow, checking in was annoying (just lots of steps to be done with lots of ppl who don’t travel often and less helpful staff), and the plane smelled odd."

Minusy: "Duże opóźnienie i złe wyrównanie ciśnienia w kabinie przy podchodzeniu do lądowania/ wrzask dzieci i godzinne dochodzenie do właściwej słyszalności dorosłych/"

Minusy: "80 euros for the flight - 55 euros for a check in fee...what a joke - how do u calculate that price? Over 53 countries visited and that's the first flight I ever had to pay to check in - last flight with them"

Plusy: "bylo dobrze, nikogo nie bylo obok mnie przez dwa loty"

Plusy: "NIC!"
Minusy: "Lot opóźniony o ponad 2 godziny! Przez co spóźniliśmy się na kolejny. Ryanair ze swojej strony zaproponować możliwość przebukowania straconych biletów na najbliższy możliwy lot (za 15 godzin) za jedyne 124 €. Śmiech na sali. Dobrze, ze chociaż do Aten dolecieliśmy cali."

Plusy: "Profesjonalnie, lot przyjemny."
Minusy: "Ponad 2h opóźnienia przez które nie starczyło nam czasu na zwiedzenie Aten..."

Plusy: "Finding an affordable flight to allow the family to get away for a weeks holiday that would otherwise not be possible."
Minusy: "Having the family sitting separately on the flight as we were not able to afford to pay additional money to per book seats. But it was only a 2 hour flight so we coped. Think it would be a good idea if the airline didn’t just assume that because a child is 11 years old they are able to sit away from their parents. My son has additional needs and so although his chronological age is 12 years his developmental age is only 7/8 years so being sat away from his parents was very stressful for him. Maybe asking during booking if any of the party hav s additioonal needs would be a good idea."

Minusy: "It was delayed and no one told us any updates on the fligh. I almost l"

Minusy: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."

Plusy: "With Ryanair, you can only really like the price and the people. To be fair though, m the toilet was clean.."
Minusy: "Our flight was scheduled to depart at 7.30 am, but was still refueling after an earlier flight at that time. In a way it was lucky that it was late; if it had been in time, we would have been queueing on the Stansted tarmac in the rain. As it was, the rain had just stopped while we waited at the foot of the aircraft stairs. We actually took off 45 mins late. The new, additional-cost priority boarding is a joke: almost everyone was a "priority". Several passengers didn't understand the long "priority" queue, so joined it only to be turned away at check-in."

Minusy: "Brak przygotowania samolotu do lotu. Opóźnienie 1h"

Plusy: "Brakowało mi polsko języcznej obsługi. Na locie krajowym to powinien być standard."