Znajdź tanie loty z Wrocławia do Palma de Mallorca

Plusy: "Excellent"

Minusy: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."

Plusy: "The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft."
Minusy: "Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :("

Minusy: "Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it"

Minusy: "Food could be better"

Plusy: "Food and drink service were excellent and big choice of entertainment"
Minusy: "seat row spacing in economy was too tight for a 10+ hour flight"

Minusy: "I missed my connection and got to Hong Kong a day late."

Plusy: "Flight attendants were cheerful and efficient."
Minusy: "I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face."

Plusy: "The crew was very helpful & friendly"
Minusy: "The a/c or fans were on too high"

Plusy: "The service and THE FOOD WERE GOOD !"

Minusy: "Our flight to Zurich was canceled and we had to take 3 flights to get to San Diego instead of 2. It was a huge headache. None of our flights were even with Swiss."

Minusy: "We were scheduled for a 55 minute layover in Zurich which was not nearly enough time. Our plane was 10 minutes late in landing but our next flight was delayed 5 minutes. We had to take a bus from the plane to the terminal, go through immigration with very long lines, take a tram to our departure terminal and then run to our gate which was at the end of a very long hallway. Luckily they held the plane but it was very stressful and exhausting getting to our plane."

Plusy: "Entertainment"
Minusy: "I would have liked a better selection of movies and TV series and games"

Plusy: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Minusy: "N/A"

Plusy: "Crew"
Minusy: "Too hot on plane, despite several requests to turn up air conditioning. Would be nice if pilot gave a few more updates as to why we sat on the tamac so long."

Plusy: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Minusy: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."

Plusy: "There were good entertainment options though I didn’t use them"
Minusy: "Our flight was delayed 2.5 hours, during which we had boarded but were told we could not leave our seats even for the bathroom. We were offered a cup of water once during this delay which is inexcusable. (We were also woken up to serve dinner at 1am so that was incredibly inconvenient for an overnight flight) On top of that, I, as well as many others missed our connecting flight. Personally I missed my connection by 20 minutes, which seems a reasonable amount of time to hold a connecting flight with so many people from our flight on that next one. In missing by only 20 minutes, we have lost an entire day of our trip and are spending 9! hours in the airport today. There was no communication between flights clearly. Despite there being an earlier flight we could’ve been placed on after missing our connection - we did not get booked on this flight. I asked why and they just randomly placed people on random flights with no regard for when we showed at the desk. In this scenario, a first come first serve would have alleviated an absolutely awful experience. I will never fly Swiss Air again and will urge people I know to not fly this airline. The experience was extremely frustrating, the best response from an employee was “that’s all I can do for you” and I wish it on no one."

Plusy: "food was great in economy"
Minusy: "the 7 hour transit time"

Minusy: "None"

Plusy: "Swiss Air is great."

Plusy: "The length of the flight"
Minusy: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Plusy: "Not very much to like. No effort to enhance customer service, accommodate customer needs. I fly a lot of regional and international airlines, was truly underwhelmed."
Minusy: "I landed at Zurich airport at 6am with an 11 hour wait and tried to get onto an earlier us bound flight. The ground crew were awful and rude!. The dint make any effort to smile, look at me in the face or ask how I was doing!. Instead she took one look at my ticket and said “ sorry you bought through an agent, I can’t help you”. When I tried to ask if in future it is advisable to book through Swiss airlines directly, the customer service agent looked at me and said “ that’s your problem”- then she turned to her friend and kept talking! Honestly! . The airport terminal E is grey, drab and boring. No TV and only 2 hour of WiFi. I was told I had to pay to use one of their lounges just to get a recliner chair to lay my head for 11 hours. I felt like I was in a holding cell- and the flight was delayed by an hour, had a gate change that they dint tell us till less than 1hour- boy was I glad to leave Zurich!. If that is Swiss hospitality, they have a long way to go. Save your money and use another airline. You will be much happier- trust me."

Plusy: "Captain kept us informed regarding takeoff"
Minusy: "Sitting too long"

Minusy: "This flight was missed due to the delay of the first flight."

Plusy: "He service was fantastic."

Plusy: "The crew was very efficient and very helpful. They were constantly attending to passenger’s needs."
Minusy: "The landing was a little rough, but my friend said that it was windy here in NY. Otherwise excellent all around."

Minusy: "Upgraded seats to Preimium. I had a metal box blocking my foot so was very uncomfortable the entire flight. Not worth the upgrade and was very surprised this seat was considered an upgrade."

Plusy: "Crew was attentive and friendly"
Minusy: "Very disorganized boarding."

Minusy: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Plusy: "Swiss chocolate is always welcome!"
Minusy: "The food in economy class was one of the worst i have ever got in a flight. The chicken was not cooked completely. One of the side dishes was impossible to identify, perhaps past mixed with bread crumbs, only breadcrumbs, who knows? Ver disappointing for swiss. You were doing so much better in the past..."

Plusy: "Service wa a ok."

Plusy: "The staff was very attentive."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Minusy: "Only that WiFi is too expensive!!"

Plusy: "All was good except the snack - it was ok"
Minusy: "n/a - quick flight"

Plusy: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."

Plusy: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Minusy: "Seats a little close together but not terrible."

Minusy: "see above"

Minusy: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Plusy: "It was a very short flight. Thankfully very short."
Minusy: "I paid extra for extra leg room and there seemed to be no difference in leg room between business class and economy class."

Plusy: "I like that Coke Zero was available."
Minusy: "My chair was stuck in the fully reclined position for a good portion of the flight and my wife's chair was constantly being knocked into by the passenger behind her because his seat was too short for him. When the seat in front of me was reclined, the screen was only a few inches from my face. There was a loud, obnoxious passenger next to me who almost got into a fistfight with another passenger until the stewardess came to calm him down."

Plusy: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Minusy: "Swiss boarding is a Charlie Foxtrot"

Plusy: "La mejor compañia con la que he efectuado este trayecto en económica! Muy recomendable."

Plusy: "The crew was very attentive and accommodating."

Minusy: "Boarding procedure for business class with being held up in a small holding space"

Minusy: "Flight was delayed for no particular reason. The entertainment system is terrible - it was interrupting (freezing) the movie every several minutes making it almost impossible to watch."

Minusy: "meal choice run out very soon and I could not get what I wanted to get"

Plusy: "Stewards were great. The food was good and generous."
Minusy: "Seat rows were too close together and seats were uncomfortable for the 11 hour flight."

Plusy: "The food was great and the hosts were professional."
Minusy: "Not enough space in economy class, but there's nothing to be done about it. They could have distributed more water over night."

Plusy: "Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!)."
Minusy: "Nothing! Love Austrian Airlines!"

Plusy: "Although economy, it was pleasant and okay"
Minusy: "I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high."

Plusy: "Just in time take of and landing, staff friendliness"
Minusy: "Snack"

Plusy: "Overall Austrian was fine. Smaller plane and people were professional."
Minusy: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"

Plusy: "Very good"
Minusy: "Hi am happy"

Minusy: "To arrive on time."

Plusy: "Service was very good"

Plusy: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Minusy: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."

Plusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Minusy: "No wifi or any entertainment. Flight delays and lost baggage!"

Minusy: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."

Plusy: "The crew was super friendly, food was great and entertainment on board was a great selection."
Minusy: "Was very warm on the plane as certain times and even at the terminal, which we could control the fan blowing on us."

Plusy: "Nothing"
Minusy: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Plusy: "Crew was good and entertainment was great."
Minusy: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Plusy: "Very comfortable journey, leaving on time, arriving on time"

Minusy: "Seats very hard and uncomfortable in economy"

Plusy: "Everything:)"

Plusy: "Short flight"

Plusy: "Quick boarding decent legroom"
Minusy: "Breakfast was not great"

Minusy: "small seats,no LCD for each one,food nor so good."

Plusy: "Everything"
Minusy: "Everything"

Minusy: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."

Minusy: "Austrian airlines did not even notified us about cancellation."

Minusy: "As a gluten free person dinner delicious but after 5-6 next hours for breakfast I got few small slices of melon... like really?? This will not feed anyone! For next time I know that I have to bring my own food.. so bad! While servis time we ordered whisky with cola and after one hour we went to ask for one more cause we wanted and CA told us they dont serve anymore whisky only wine or beer. Besides this things when I came to plane my sit and table tray was dirty so we had to put blanket over... for the first time I write bad feedback but I have to cause it was terrible.."

Plusy: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Minusy: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Plusy: "Love the A 380-800"
Minusy: "Out luggage did not make it to Houston from Frankfurt. We were late from Vienna but Lufthansa held the plane and extra 30 minutes in Frankfurt so that the baggage could make it from the feeder flights and it still didn't. We were promissed out luggage on Sunday evening. No one called and as of Monday morning no news."

Plusy: "Crew was nice and very accommodating. Food service timing was good. Restrooms serviced every one efficiently. Electronic service outlets are quite helpful and thoughtful."
Minusy: "Only at boarding we were notified to be TSA screened, we ended up the last passengers to board and caused flight delay... Electronic check in did not provide food selection, specially for individuals who suffer some food allergies... Boarding process to be revised taking in consideration last minute matters to be better coordinated."

Minusy: "All good!"

Plusy: "I liked that the plane eventually came..."
Minusy: "That the plane was an hour late..."

Plusy: "The personal service, the meals and the accommodations - wonderful!"
Minusy: "Nothing"

Minusy: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Minusy: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Plusy: "Was a fine solid flight by Austrian."

Plusy: "The flight was fast and conftable"
Minusy: "I didn’t get my food"

Plusy: "Everything OK"
Minusy: "Arrived 5’ later, lost train"

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "I thought the food was excellent. Better food in coach than I get on first class domestic flights. Also, the in-flight entertainment was very good. I watched a couple of science shows and extreme sports shows that I truly enjoyed."
Minusy: "There wasn't much I did not enjoy that could be changed. I chose to go coach and had to put up with seating that was more cramped than I like, but I expected that."

Minusy: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."

Minusy: "Service"

Plusy: "Good service on time arrival"

Plusy: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Minusy: "Everything"

Minusy: "The seats were uncomfortable."

Minusy: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."

Plusy: "We arrived on time"
Minusy: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."

Plusy: "The seat was comfortable."
Minusy: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."

Plusy: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."

Plusy: "Most of the crew were nice. Efficient."
Minusy: "Ridiculously small seats and legroom."

Plusy: "All flight members were servicing very pleasantly"
Minusy: "Nothing"

Plusy: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Minusy: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Minusy: "Comparing with LOTPolish everything wasmore than better"

Plusy: "Fastboarding, left on time. Cleaner aircraft, too small for carry on. Carry on promised at staircase, delivered at luggage claim."

Plusy: "szybko jak zawsze"
Minusy: "Wypelnianie dokumentow wymaganych przez polski rząd dla cudzoziemców nie znajacych jezyka....otrzymuja strony a4 drobnym drukiem tylko po polsku,bez tlumaczenia, a zaloga byla dzis ze wszystkich stron, tylko nie z Polski.Nie wiedzieli takze, czy osoby podróżujące tranzytem maja je wypełniać, czy tez nie."

Minusy: "Nic"

Plusy: "All"
Minusy: "-"

Minusy: "Nie było włączone ogrzewanie przez co było bardzo zimno."

Minusy: "Obsługa dramat.. Cztery osoby stały cały czas rozmawiając ze sobą z tyłu lub przodu samolotu. Po turbulencjach zapomniały odblokować toaletę ludzie stali dobre 15 minut. Nie reagowały na dzwonek. Obsługa wdawała się w rozmowę z pijanym pasażerem. Dramat!!!"

Minusy: "Mógłby się nie opóźniać"

Plusy: "Spore - jak na Ryanair - odległości między rzędami foteli, czyli sporo miejsca na nogi."
Minusy: "Lot był opóźniony ok. 20 minut, mało komfortowa była odprawa i boarding z uwagi na warunki na Terminalu 2 w Lizbonie."

Plusy: "Cena."
Minusy: "Zmarzłem. Kawa parzona."

Minusy: "Nie wpuścili na pokład bo był błąd w nazwisku,"

Plusy: "Miękkie lądowanie."
Minusy: "Bardzo wysoka temperatura na pokładzie - są to odczucia wielu pasażerów. Mimo opóźnienia gate został otwarty planowo co skutkowało 40 minutowym czekaniem w korytarzu."

Minusy: "Opóźnienie ponad 40 min."

Minusy: "Przewożnik bardzo słaby.opóżnienie w obie strony.Fotele na baczność,komfort do kitu. Nigdy więcej nie polecę Ryanair."

Minusy: "I paid for travel insurance yet I still had to pay Ryanair 55euro for not being able to check in before my flight as checking in with momondo would not work!"

Plusy: "No"
Minusy: "This company Son unos malditos ladrones Me cago en la madre que los pario"

Plusy: "Checkin and security Quick passport control and luggage"
Minusy: "The plane was late, boarding process very slow, Lon wait to disembark"

Plusy: "Comfortable flight"
Minusy: "Delayed, big queue to board plane"

Minusy: "Everything"

Plusy: "Dużo miejsca na nogi / ale to dodatkowo wykupione miejsce na nogi. Ma to sens przy dużym wzroście."
Minusy: "W takie upały mogli by dawać wodę za darmo."

Plusy: "Sorry nic"
Minusy: "Wszytsko"

Minusy: "The announcements made by the main air steward were mostly unintelligible due to a very strong Spanish accent."

Minusy: "Great attractions and clean descending"

Plusy: "Przybyliśmy na miejsce 25 minut przed czasem!!!!"
Minusy: "Nic :)"

Plusy: "Flight was quick"
Minusy: "The representative at check in almost charged us €100 for a checked bag we’d already paid for when we bought our tickets online. When I asked her “didn’t we already pay for this?” She checked her screen and just said “oh” and let us through."

Plusy: "nothing"
Minusy: "the worst traveling experience. as intl travelers could not download the wi-fi at their airport and they charged 40.00 per person for just the check in ticket... the customer service was the worst ever. very nasty employees"

Plusy: "Mimo to że mój poprzedni lot był spóźniony, dzięki profesjonalizmu pracowników lotniska Kraków zdołźylem na lot do Oslo - Torp"

Plusy: "Profesjonalizm załogi"

Plusy: "Załoga Ok, sam lor bez zastrzeżeń."
Minusy: "Brak informacji czemu stoimy i nie odlatujemy planowo."

Plusy: "Trafilo mi się super wygodne miejsce w pierwszym rzędzie."
Minusy: "Ciagle zawracanie głowy proponowanymi przez obsługę usługami, ale wiem ze dzięki takim zabiegom linie mogą sobie pozwolić na oferowanie tak atrakcyjnych cen za loty :)"

Plusy: "Całość podróży przebiegła bardzo sprawnie."
Minusy: "Ciagle zawracanie głowy proponowanymi przez obsługę usługami, ale wiem ze dzięki takim zabiegom linie mogą sobie pozwolić na oferowanie tak atrakcyjnych cen za loty :)"

Plusy: "Cena"
Minusy: "Brak przydziału miejsc koło siebie przy zakupie np.2 biletów"

Plusy: "Nothing late again dirty plane not allowed to bring alcohol on which is fair enough but they don’t mind selling you there own"
Minusy: "Everything was rubbish"

Minusy: "Odwolany"

Plusy: "cena"

Plusy: "The pilot and safety tannoy is not loud enough"

Minusy: "The app wasn’t working to check in. We arrived to the airport 1.5 hrs early only for them to tell us that there would be a $56 charge for not checking in 2 hours ahead of time. This is absurd. Almost as much as our ticket to Mallorca. Not okay. They were so rude to us and I dont trust that they will do this again to us. It’s a scam in my opinion. Definitely read all of the fine print or they will rip you off. Oh! And we paid for PRIORITY boarding. Psh"

Plusy: "Wszystko sprawnie i szybko"

Plusy: "Miła obsługa, przyjemny lot."
Minusy: "15 minut opóźnienia lądowania (opóźnienie nastąpiło już przy przygotowaniach do startu). Załoga bardzo szybko mówiła komunikaty w trakcie lotu przez co były trudne do zrozumienia."

Plusy: "Price and punctually."
Minusy: "As mentioned being separated by the “ random computer choice of seats. We were put rows apart both with empty seats either side of us, we fly lots and only Ryanair and Jet2 do this."

Minusy: "The seats are small and they don’t lay back even when I upgraded to priority. I had to ask for food and water and paid a lot. But mainly the flight was delayed over 2 hours before boarding and then another 45 min in the cramped plan:("

Minusy: "I had to book my own flight"

Plusy: "Odprawa"
Minusy: "Opóźniony lot o 1 godzinę. Brak jakiejkolwiek informacji o opóźnieniu. Brak jakichkolwiek przeprosin."

Minusy: "Delayed , everything is nickel and dime"

Minusy: "For your fault i lost my Next flight to Valencia and nobody of your personal helped me to resolve my problem, when you are the responsables that i lost my flight."

Plusy: "It took off roughly on time"
Minusy: "Boarding was slow, checking in was annoying (just lots of steps to be done with lots of ppl who don’t travel often and less helpful staff), and the plane smelled odd."

Minusy: "80 euros for the flight - 55 euros for a check in fee...what a joke - how do u calculate that price? Over 53 countries visited and that's the first flight I ever had to pay to check in - last flight with them"

Minusy: "Opóźniony !"

Plusy: "Profesjonalnie, lot przyjemny."
Minusy: "Ponad 2h opóźnienia przez które nie starczyło nam czasu na zwiedzenie Aten..."

Plusy: "Finding an affordable flight to allow the family to get away for a weeks holiday that would otherwise not be possible."
Minusy: "Having the family sitting separately on the flight as we were not able to afford to pay additional money to per book seats. But it was only a 2 hour flight so we coped. Think it would be a good idea if the airline didn’t just assume that because a child is 11 years old they are able to sit away from their parents. My son has additional needs and so although his chronological age is 12 years his developmental age is only 7/8 years so being sat away from his parents was very stressful for him. Maybe asking during booking if any of the party hav s additioonal needs would be a good idea."

Minusy: "It was delayed and no one told us any updates on the fligh. I almost l"

Minusy: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."