Znajdź tanie loty do Cancún

Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Minusy: "Improve quality of on board announcements."

Plusy: "Crew was very friendly. Liked that you can see how far away and how much longer the flight was."
Minusy: "Flights to be more on time"

Plusy: "nice crew"
Minusy: "old planes with bad seats and no chargers or entertainment"

Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"

Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "The entertainment selection is quite great."
Minusy: "The food is terrible. So is the crew. Something has gone wrong with Lufthansa latel. I used to prefer flying Lufthansa for their great service and meals. The food has become quite disgusting. The crew is very rude. They show no respect to their non-German speaking passengers, which is unacceptable!"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "The food"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"

Plusy: "The crew was very friendly"

Plusy: "Clean new Airbus 380. Nice crew"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Timeliness of fligyts"

Plusy: "The flight was OK and I had a good seat. The service was fine."
Minusy: "Connecting time were bad, airports horrible, no information, customs bad with no respect for travelers. I had to run to catch all my flights! Bad experience."

Plusy: "Very pleasant crew."
Minusy: "No complaints"

Plusy: "Everything went well. No delays, lines or uncertainty. Great job!"

Plusy: "Seat comfort and entertainment Option for WIFI and to charge was very nice add"
Minusy: "Lost our luggage"

Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Plusy: "Great food, great service. Crew was very nice."
Minusy: "The video screen at my seat was malfunctioning."

Plusy: "The food was pretty decent."
Minusy: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Minusy: "Opóźnienie lotu"

Minusy: "I was waiting over 1 hr for my l"

Plusy: "Nice crew, good entertainment, efficient flight"
Minusy: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"

Plusy: "Went smoothly and without delays"
Minusy: "Food was horrible. The buns and croissant were cold and not fresh"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"

Plusy: "Everything!!"
Minusy: "Me starting to get sick!"

Plusy: "Departure was a bit late but we were informed. Even with that delay arrived on time. Coach seat was okay for me. Movies offered could be better but there was enough for my taste. It was a night flight anyway, so I was asleep most of the time."

Minusy: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."

Plusy: "Nothing"
Minusy: "Nothing"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Delayed flights for a day"

Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."

Minusy: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Plusy: "Perfect"
Minusy: "Nothing. Flight was amazing"

Minusy: "Bigger seats the new ones are way to narrow"

Minusy: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Plusy: "The crew was informative"
Minusy: "Inflight sandwiches"

Plusy: "Friendly crew"
Minusy: "Can’t think of anything"

Plusy: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Minusy: "Food quality was not so good."

Plusy: "Crew was helpful and food was very good"
Minusy: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Minusy: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plusy: "Seat comfortable"
Minusy: "Flight was delayed and overhead bin space was very small"

Plusy: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Minusy: "Everything was very good."

Minusy: "Entertainment"

Minusy: "Delays, took my hand luggage into the hold,"

Plusy: "Food, entertainment and crew was exceptionally friendly."
Minusy: "Seats not great for such a long flight."

Plusy: "Nice aircraft"
Minusy: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Minusy: "Flight cancelled"

Plusy: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Plusy: "Crew were great, food, entertainment, seat and everything else was great as well."

Minusy: "The flight was cancelled and had to be rerouted on United Airlines."

Plusy: "Good food, friendly service"
Minusy: "More trash pickup; only one round of beverage service"

Minusy: "No reading light in my seat..."

Plusy: "Entertainment options."
Minusy: "Service was poor, seat did not recline, and the food was terrible."

Plusy: "Nice crew pilot food and beverage"
Minusy: "No wifi"

Plusy: "punctuality of boarding and flight time"
Minusy: "attitude of crew in business class: no sense of true hospitality"

Plusy: "Restrooms clean, decent food and drink, nice cabin crew."
Minusy: "No complaints"

Plusy: "Friendly crew."
Minusy: "So many people on a 747!!"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Food was excellent, frequent and filling"
Minusy: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Minusy: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Plusy: "Excellent very good"
Minusy: "Everting so good ex"

Plusy: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Minusy: "Nothing"

Minusy: "Bit cramped for space"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Crowded seating, wake-up for breakfast service two hours before arrival"

Plusy: "Helpful and smiling cabin crew."

Minusy: "At some point the luggage was lost. here."

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "Got to Amsterdam on time and everything was great including the staff"

Minusy: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Plusy: "The sandwiches were simple yet just the right touch, on all four flights."

Minusy: "OLD plane without comfort or entertainment"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Minusy: "Okay"

Plusy: "Take off and landing"
Minusy: "Layover time"

Plusy: "La ponctualité."
Minusy: "Variété des boissons proposées."

Plusy: "n/a"
Minusy: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Plusy: "Seats are comfortable on Business Class. Service is good"
Minusy: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Plusy: "Late departure, dirty, staff not friendly."

Minusy: "There was no entertainment available."

Plusy: "The crew was nice and the seat comfortable."
Minusy: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Minusy: "There was no entertainment and the food could be better"

Plusy: "Crew was wonderful and welcoming!"

Plusy: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Minusy: "See above. Overall, very nice experience."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Crew was awesome!!"
Minusy: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Minusy: "Not to be late ,and not to loose my luggege"

Minusy: "Booked with my partner. Ended up sitting apart. Not good"

Plusy: "The airplane"
Minusy: "Nothing"

Plusy: "Everything! It was a wonderful experience."
Minusy: "Nothing"

Minusy: "It was great trip thank you Air France"

Plusy: "Lot"
Minusy: "Nic"

Plusy: "On time, staff was nice."
Minusy: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Minusy: "Missed the flight due to late landing from earlier connection"

Plusy: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Minusy: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"

Plusy: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Minusy: "Le capitain et l’aterrisage"

Plusy: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Minusy: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Plusy: "My seat"
Minusy: "Crew"

Plusy: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Plusy: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Plusy: "Boarding was on time"
Minusy: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Plusy: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Minusy: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"

Plusy: "Boarding for BUsiness class was fine. Seating was cramped."
Minusy: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Minusy: "Horrible Crew..."

Plusy: "The noise-canceling headset is good."
Minusy: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Plusy: "Easy, fast, comfortable, no hassles"

Minusy: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Plusy: "The airbus 380 was great and the staff very nice"
Minusy: "Too mych bad smells after a few hours"

Plusy: "Staff was nice"
Minusy: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Minusy: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Plusy: "Smoothness of flight and service"
Minusy: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Plusy: "Cabin crew very friendly and caring."
Minusy: "Airport services and lounge are OK."

Plusy: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Minusy: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "It was delayed"

Minusy: "The air France flight was overbooked and we had been in standby until the last minute"

Minusy: "Opóźnienie"

Plusy: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Minusy: "Bottom seat cushions could be a little more comfortable ."

Plusy: "No issues, quick trip, friendly staff, comfortable ride..."

Minusy: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Plusy: "Other crew members were very polite to us, in particular a younger tall woman."
Minusy: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."

Plusy: "quick flight 10 min ahead schedule"

Plusy: "I purchased business class food was uneatble cald sandwich"
Minusy: "Staff unfriendly"

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Plusy: "The crew was very attentive and willing to assist with everything."

Plusy: "Given that this flight, like just about every other BA9 flight for the past week, was a delayed departure, this flight delayed 3 hours, it is difficult to say that this was a good flight. The flight was full, and some business class passengers moved to economy class, with some economy passengers being removed from the flight to free up essential "rest areas" for the crew."
Minusy: "Whilst I understand that the planes make no money sitting on the tarmac, maybe the schedule needs tweaking to permit a little more time for maintenance?"

Minusy: "Connector was late so I’m stuck in London til tomorrow"

Minusy: "Not even a drop of water included in a 3:50 flight pathetic for major airline"

Plusy: "Crew was great and friendly. Seats were fairly comfortable."
Minusy: "Our entire row's entertainment screens did not work and the attendants said (3 times) that they would reset our screens, but did not."

Plusy: "Crew was very professional, food options were excellent."

Minusy: "The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite."

Minusy: "finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50"

Minusy: "Seat in row ahead was broken, causing it to recline too far and not correctly return upright"

Plusy: "Not much"
Minusy: "Being delayed for 2.5 hours wasn’t pleasant. Once we finally boarded the crew members did apologise in person to all first class customers. I was sitting with my granddaughter right behind it. We felt like a second category customers.... nothing to add to it it shows it all"

Plusy: "Flight crew was amazing! And also appreciated the envelope for the lose change going to charity"

Plusy: "Service is good, people are friendly. Efficient. Keep you up to date with changes."
Minusy: "No complimentary beverages. Not even water. Baggage did not make it."

Plusy: "Nothing"
Minusy: "Not only do you now have to buy food and drink, by the back of the plane they’ve always run out (our flight was not even particularly full). Flight was delayed an hour - I’ve taken 4 BA flights in the last 5 days and every one has been delayed by at least one hour. No longer worth the price."

Minusy: "The service on the plane. And with the long 8 hour flight they gave great food service."

Plusy: "Food was better than I thought it was going to be (not that I have enormous expectations for airline food, but it was quite good)."
Minusy: "Economy class is cramped, and it was a packed flight. Obviously, this is not a BA-only issue. It may have been me in my dehydrated state, but the cabin was also quite a bit warm."

Plusy: "Just boarding"
Minusy: "I am sorry to say but everything on the flight tonight was poor - from the bad food to warm drink and no entertainment and also the personnel. They looked liked working for cheap hotel. Very poorly managed."

Plusy: "Service was excellent, and the 777 flight was very comfortable. The flight attendants were remarkable. The ticket agents had difficulty rebooking the London to Milan leg of my flight when that flight was cancelled while I was on the way to the airport, but they were somehow able to get me onto an earlier flight than was originally offered. What I gathered was that the computer was not very cooperative. The ticket agents were incredibly helpful during this process."
Minusy: "I lost my original exit row seat somehow and had to inquire into it. I think what happened was that while the ticket agents were able to rebook my cancelled London to Milan flight, my seat reservation on the Seattle to London leg got lost somehow. I suppose another passenger may have grabbed my seat during that rebooking process. I noticed the changed seat assignment only after I left the ticketing counter. I was able to get a different exit row seat (but with less leg room) assigned to me by inquiring with the agent at the gate."

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Plusy: "- Boarded and left on time (both flights) - Crew was excellent - Free wine with dinner even in economy! - 787 is super comfortable and enjoyed the entertainment selection as well"
Minusy: "Planes should just be boarded back to front. Also, it seems that boarding just isn't announced at the gate tomorrow."

Plusy: "Crew and food"
Minusy: "A day before my flight it was already known that it is delayed (how possible...?) and it was delayed. Even though we were on time to board plane to Boston we had to wait for another flight."

Minusy: "Arrived a day late and fly on an old plane"

Plusy: "Flight was pretty much empty. I had more room to relax."
Minusy: "Very old and antiquated video monitors. You can hardly see the videos. Strongly suggest a better plane between London and Washington DC"

Plusy: "Nice crew, more leg room"
Minusy: "Food and even sodas are not free anymore"

Minusy: "not even water was offered- i left the flight really dehydrated, and with a terrible migraine because there was a young baby behind me who was crying the entire time. The flight was mostly empty yet no one suggested moving the baby and parents (to the back) or the passengers around the baby to seats that were more quiet."

Minusy: "Lounge needs updated."

Plusy: "Great service, and very smooth flight"
Minusy: "I got to the airport the morning of my flight from Warsaw -Dublin and was told my flight was cancelled and no longer exists. Luckily I got a hold of my daughter who was in LA at this time and woke her up at 1am with this issue. She called the web booking company Webjet where you directed us to buy the flight, and was told by Webjet that my flight was cancelled the day before and we were not notified IN ANY WAY! By some miracle, my daughter was able to talk to Webjet and get me on a new flight last minute. Again, this is all happening at 1am California time while I am stranded at the airport in Warsaw! Unacceptable!!! I am however glad that the issue was resolved and I made it home safely. But I think someone needs to look into this immediately because if it wasn't for my daughter, I wouldn't have left the Warsaw airport due to the fact that the airline cancelled the flight and neither the airline, Kayak, nor Webjet notified me...."

Minusy: "Plane departed late and stalled at landing- delay caused me to miss connection and set me back getting home by 7 hours at the end of it all."

Plusy: "Not much, crew were pleasant though and the flight on time."
Minusy: "It was like being on a really cheap budget airline, but paying expensive prices. Food only for sale with a British credit or debit card, won't take cash,no menu cards, and even if I'd wanted to get food, no gluten free options, which is not a lifestyle choice for me, but a necessity.Scruffy dog-eared magazines in the seat pocket. Not even an offer of tea or coffee. Check-in online would not allow me to change my seat, although it told me I could. I fly a lot, but tend to avoid BA now if I can, and this flight just confirmed that preference."

Plusy: "I like that I could book seats for my son and I in advance of check out We are both 6 foot 4 and leg room in Economy is tight I got us seat beside the emergency exit"
Minusy: "I found the extra cost exorbitant - OK I did pay it but for the two od us it was much more than I expected"

Plusy: "Accra to London: the most inefficient airport experience ever!"
Minusy: "Old aircraft; mediocre service."

Plusy: "Nice crew. Flight was on time."
Minusy: "No food unless you Pay for it."

Plusy: "This is was actually a flight operated by Qatar Airways and my first time with them. And you know what? It was like going back in time: this was exactly what and how BA used to be even 10 years ago. Thank you, Qatar, for wonderful service!"

Minusy: "Food are discasting"

Plusy: "The flight was very short, and comfortable. I fell asleep 5minutes into the air and woke up 15minutes before landing; shortest flight I've taken yet."

Minusy: "I didn't like the food, I couldn't eat."

Minusy: "Why can't Germany load planes from concourse ramps instead of busing and so many stairs. Frankfurt airport is so poorly designed and how much of my ticket is for buses and bus drivers, etc."

Plusy: "Comfortable seats"
Minusy: "They make you pay for WATER on BA!"

Plusy: "Nothingh"
Minusy: "Cancelled flight"

Minusy: "We arrived at the airport more than 2 hours in advance since this was an international flight. There was NO British Airways staff available to help with obtaining actual boarding passes which were NOT available on the BA mobile app. Although we made the flight with enough time, that was only because the security line was short and the passport control line was short as well. British Airways should have staff available to process passengers and boarding passes, luggage checkin, etc. earlier for their flights."

Plusy: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Minusy: "BA service is basically Ryanair now, but more expensive."

Minusy: "Heathrow connection process almost caused me to miss my flight, despite having 2 hours between connections. Security officer at Heathrow was very unprofessional, and took a great pleasure in delaying my processing through the security line. Specifically, I did not remove a PHONE BATTERY CHARGER from my carry-on for screening, so he proceeded to dump out the whole backpack contents, and then purposefully was very slow about putting things back in one by one.As an active duty police officer I understand the need for security and follow all the regulations and instructions to the best of my abilities. However in this case the security officer went out of his way to make the process as slow as he could. Very bad, stressful experience traveling on BA with connection at Heathrow."

Minusy: "Transferring from one flight to another, from one terminal to another. Definately, too litte time for transfer. Rushing, with no time to stop at the restroom."

Plusy: "Quick boarding. Crew ok. Flight on time"
Minusy: "All food and breuvages to purchase. Not even glas of water complimentary in economy."

Plusy: "Nice plane, nice people, comfortable seats most importantly for coach though a bit cramped"

Plusy: "Flight attendants were very pleasant. Blankets were nicer than most. Headrests on seat were good once figured out how to adjust it."
Minusy: "It is bad enough being in economy seats on international flights, but now the box holding the electronics for the entertainment system takes up about 1/3rd of the under seat space. So trying to stretch out and sleep was very difficult and uncomfortable. Curry chicken was disgusting."

Plusy: "Seat was good position."
Minusy: "Check in system down again meaning manual check in and causing 2 and half hour delay. This is too common with BA now and ended costing me a lot of money due to missed connections."

Plusy: "Friendly crew! Comfortable seats...great food"

Plusy: "Nice new airplane with good seat design and quiet and confortable in flight. AA crew was nice and entertainment was OK."
Minusy: "Chaotic and ilogical boarding"

Plusy: "Food service was very good - and the crew kept going even after we hit turbulence. I'd already been served, but I know from past experience with other airlines that there's nothing worse than smelling the hot food and being told that service is being discontinued,,,,while you're now hungry"
Minusy: "Lisbon airport was stressful, perhaps more guidance before releasing us into the melee. I found an Air Portugal email about Lisbon Airport just now"

Plusy: "Good airline, great service, boarding process, on time departure and arrival"
Minusy: "No complaints"

Plusy: "Nothing."
Minusy: "The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling."

Plusy: "Seats super comfortable. Big screen entrainment."
Minusy: "One more time offer drinks for a very long travel time (other 10H)."

Plusy: "Efficient check in and polite crew."

Minusy: "Ok, it's TAP, it's a bargain, but the "breakfast" was a pitiful piece of meat on a stale piece of bread"

Minusy: "My luggage was lost for almost 2 weeks."

Plusy: "Space in the cabin"
Minusy: "Language included"

Plusy: "sporo miejsca na nogi"
Minusy: "możliwość wyboru posiłków"

Plusy: "On time"
Minusy: "Food"

Minusy: "The flight wad late becsuse of the immigration."

Minusy: "Wifi"

Plusy: "We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple."
Minusy: "The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet."

Plusy: "Ciepły posiłek na pokładzie, dobre winko"
Minusy: "Opóźnienia."

Minusy: "It was nice to get a snack but the quality was mediocre."

Plusy: "Odprawa"
Minusy: "Duwersyfikacja miejsc w samolocie / płowa rzędów do 12 wygodniejsze oraz z większymi odstępami miedzy rzędami, propozycja zmiany miejsc w tej samej klasie ( economy) za dodatkową dopłatą jest słabym rozwiązaniem - po tym doświadczeniu nie będę polecał podróży liniami TAP"

Plusy: "nothing."
Minusy: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Plusy: "Not too many people"
Minusy: "Was delayed. Too long waiting for luggages"

Minusy: "No vegan food options. Filthy toilet"

Plusy: "Nice food"
Minusy: "Both flights were delayed, no entertainment"

Plusy: "Anything I liked feels inconsequential compared to the bad."
Minusy: "My wife and I arrived to the airport for our honeymoon extremely excited. We had been saving for our trip to Italy for months, and we were finally going to get things started. Everything fell apart when we went to check in and we were told that my wife couldn’t use her ticket because she had changed her last name. We were told that there was no way that the name on the ticket could be changed because of TSA regulations. Of course, we were also told that we could have changed the name had we purchased a more expensive ticket. In other words, we were lied to and told the issue was regulation, when really they wouldn’t help us because we couldn’t afford a more expensive ticket. The only help we were given was the pleasure of paying over $1,500 more to get my wife on the flight. I am in the process of trying to get this refunded, but as of now we have paid twice for my wife to fly, and neither ticket has been refunded. We may have accidentally broken a rule, but the only function that rule seems to have is to make us pay twice for the same seat. As of now, I would never fly this airline again, and I would warn everyone away from it. I will update this post if TAP does the right thing by two honeymooners."

Minusy: "Huge delay. No clear explanation what caused the delay"

Minusy: "Flight crew prohibited us from using FAA approved child seat on board despite airline regulations explicitly accepting FAA approval. Flight crew also refused to give any reason. Their communication was not curteous."

Minusy: "I was told at the check in that my bags are NOT paid for...when I booked the tickets on line there was no mention of any additional charges, or option to purchase baggage"

Plusy: "Friendly and helpful crew. Great food."

Plusy: "Nice crew"
Minusy: "No VOD No food available in between meals"

Plusy: "nothing"
Minusy: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Minusy: "We booked flight several months ago and it included seating assignment, so we choose our seats. Then when we check-in they had changed them to the last row of the plane. We had received a couple of emails asking for us for option to pay for advance seating. Assume they had changed their policy and now were charging. We had a close connection at LHR and being last off, we almost missed connection. Horrible"

Minusy: "Be aware at check-in. It seems TAP never keeps the promise on the seats you reserved/paid for. The seats reserved appear in your e-ticket and in their app after purchase. But at check-in you find you were moved to the back and to the middle. All good seats gone. Has happened frequently with us!"

Plusy: "Best all around airline I've been on!!!"

Plusy: "Easy trip from London"
Minusy: "Not sure what was in the sandwich."

Plusy: "Price"
Minusy: "Bad system to board"

Plusy: "I did like the crew and food were great!"
Minusy: "I am very unhappy as I paid extra for my seat selection and did not get a window seat. I will be following up about my complaint"

Plusy: "The new Business Class is phenomenal! Best seats I've experienced in a Business Class thus far. Too bad the transatlantic flight from New York to Lisbon is too short to enjoy it longer."
Minusy: "There is nothing that I did not like, other than that the flight duration was too short. ;-)"

Plusy: "The staff were very pleasant, extremely helpful and stylish (the airline's choice for attire is clean with great usage of Portugal's national colors). Thank you for the enjoyable ride home."
Minusy: "Nothing"

Plusy: "Absoulty nothing"
Minusy: "Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so."

Plusy: "Very quick and efficient"
Minusy: "Carryin size is so small for the airline"

Plusy: "The seats were comfortable, but could use a bit more padding for a long flight. The food was decent, and there was a good assortment of movies, music and TV shows."
Minusy: "The crew seemed unhappy to be there."

Plusy: "Crew did a good job of keeping their cool when my flight was canceled and merged with another. After 4 hours of delay because the Pope was traveling to the same place we were and having to hand out all new boarding passes to confused and anxious passengers, the crew were always friendly and helpful."

Plusy: "Seating...cleanliness...service....crew was fabulous....food exceptional. Smooth flight."
Minusy: "Nothing."

Plusy: "The crew were very friendly and relaxed even though there was a delay."

Minusy: "flight was delayed and sat on the run way for close to an hour."

Plusy: "Crew were very friendly, planes are in good condition, meals were served, luggage arrived safely, flights were on time."
Minusy: "I was put on standby for both legs due to the flights being overbooked. No entertainment provided. Poor communication from ground staff"

Plusy: "Excellent crew and pilot."
Minusy: "No entertainment."

Minusy: "The seats were not comfortable. It hurt my back."

Minusy: "Oph, I wish I had better things to say about this airline! The person who signed us in for our first flight did so as a "no show" (we didn't know this at the time). That flight was delayed (they didn't have enough room in the plane for luggage and were scrambling to put things below). Once we arrived in at our second location, we sprinted through the airport but arrived at our gate with 10 minutes to spare only to be told that the entire flight was full and that we were not able to board. We asked- how this was possible? We are here on time, we have booked our tickets months ahead of time, and there is no one else here at the gate... it made absolutely no sense. All the staff people did was shrug their shoulders and said that they couldn't help us and that we had to go to the transfer station. My friend and I were upset- by missing our flight we were losing our last night in Barcelona, seeing our friends, etc. before heading back to the United States. Once we got to the transfer station, we were even more confused and upset however, because the staff person there told us that in fact our seats were available and that there was no reason why were not allowed on the flight. However, she shrugged her shoulders and told her that there was nothing that she could do. She offered us a $10 meal card, booked us for the next flight 3 hours later (which put us in Barcelona late at night, way too late to see the city or our friends), and offered us absolutely no help in getting a refund. We asked to see the supervisor and after waiting another half an hour he came out and told us the story about how the staff person in Marrakesh put us as "no shows." This was a complete system failure, however he offered us no refund, no support, beyond telling us to go on the website and filling out a form. Once we got internet, we tried to get to the form- link broken. We called the help line, and after waiting another 20 minutes, we got connected to a woman who said that she couldn't help us- we had to go to the transfer service desk and fill out a paper form there or the electronic contact form. It seemed that every person had been well trained in how to pass clients from one system to another, to see if we would get too tired to file our complaints. No one has taken responsibility for this abysmal failure of the system, no one has apologized, and no one has offered any reimbursement beyond a meal ticket. I highly recommended that people pay an extra $20 for an airline where people are properly trained in how to use their computer systems, where they won't lie to your face, and where they may have a system where complaints and be properly filed and responded to. I have no idea how TAP Portugal is still in business."

Plusy: "They did beautiful jap thank you so much for your service ."

Plusy: "No frills short distance flight"

Plusy: "On time, good service."

Minusy: "Less meat in the food, please. I somehow missed the opportunity to request a vegetarian meal, but many other airlines offer at least one vegetarian entree option (e.g., pasta)."