Znajdź tanie loty z Poznania do Cancún

Plusy: "Fly attendants have no knowledge of hospitality. They arguing with customers and refusing to assist, blaming on company policies. My friends were assigned seats next to a toilet. No folding options. One of our friends has a back pain problems and got stuck for 5 hours. There were seats available upfront and Manager Gina could simply change our seats instead of dry “there is nothing I can do” I am not recommending this airline."

Plusy: "See previous comments"
Minusy: "See previous comments"

Plusy: "Everything was good."
Minusy: "All good"

Plusy: "Yes crew was amazing"
Minusy: "May be more frequent hydration"

Plusy: "The crew was nice"

Plusy: "All was great"
Minusy: "Nothing"

Minusy: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."

Plusy: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Minusy: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"

Plusy: "Crew was awesome"

Plusy: "Amazing crewkeep"
Minusy: "Keep going"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "The movies were entertaining"
Minusy: "Delays."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Flight was smooth, arrived early..crew was prompt and courteous."

Plusy: "The flight was very good in both directions. I was quite comfortable. On my return flight I left my e-reader on the plane. I didn't realize it until 2 days later. I called Delta and spoke with Tiffany. She was so helpful. She located my e-reader and I was able to go to the airport and pick it up."
Minusy: "Carry brewed decaf coffee."

Plusy: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Minusy: "Not enough pens"

Plusy: "When I finally got off the plane"
Minusy: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience."

Plusy: "Nothing - missed flight"
Minusy: "Need to reschedule flight to tomorrow morning...."

Plusy: "Not much"
Minusy: "Seats very uncomfortable no room to move"

Plusy: "Excellent check in and boarding service"
Minusy: "Cleaning of the airplane could be done better"

Plusy: "Fly attenden alwas with a beautiful smile"

Plusy: "Clean and spacious plane, relaxed and organized gate cre"
Minusy: "Crew member passing out ear buds ran out and never came back"

Plusy: "Got moved to an aisle seat instead of the middle. The flight wasn’t full so the crew planned ahead and got several people in our party better seats."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "Almost everything."

Plusy: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Plusy: "Free movies on plane, quick boarding! Ok time :)"

Minusy: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."

Plusy: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Minusy: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"

Minusy: "That we did not have a seat assigned"

Plusy: "Everything was great from boarding to landing."

Plusy: "Loved having the Movie and tv options on the flight, really passed the time"
Minusy: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."

Plusy: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Minusy: "Had all my jewelry stolen from my luggage!"

Plusy: "Friendly service"
Minusy: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"

Plusy: "Flight home was excellent as there was movies to watch and and snacks twice. Crew was great!"
Minusy: "Flight to Cancun was ok, wish there had been a movie on that flight. Crew was great!"

Plusy: "Flight attendants seemed nice"
Minusy: "Too tight in the seats"

Minusy: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."

Plusy: "Quick and everyone was friendly"

Plusy: "direct flight from bdl to cun."
Minusy: "reclining seats that doesnt give much room to person behind recliner"

Plusy: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"

Minusy: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"

Plusy: "The crew was outstanding, polite, and professional."
Minusy: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"

Plusy: "nothing"
Minusy: "They lost my luggage."

Plusy: "Great selection of movies to watch."
Minusy: "The seat-back display screen could use some updating/improving. Also, the earbuds weren't very good."

Plusy: "great flight free movie going down"
Minusy: "no free movie/tv coming back"

Plusy: "The crew was really wonderful. They went the extra mile- pun intended- to make sure me and my family were comfortable. They were especially kind to my daughter. The plane was also great, very clean and well equipped. The 8 hours from Munich to JFK flew by very quickly."

Plusy: "Great flight and food options."
Minusy: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "The Munich airport presented a startling contrast to heathrow! Both the flight from London and from Munich were very nice. I was so tired that I am sure I missed a lot."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Very clean cabin, crew efficient and friendly"
Minusy: "The sweet pastry is horrible, please bling back the cheese sandwich/ or similar."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Movie selection, drink selection, crew was awesome."
Minusy: "Seats are not the most comfortable."

Minusy: "Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Everything exceeded expectations. Lots of food, space, drinks, and excellent flight crew. Excellent video selection."

Plusy: "Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim."
Minusy: "Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "There were many movie choices."
Minusy: "The plane was a bit warm."

Plusy: "Crew was excellent."

Plusy: "Smooth flight"
Minusy: "Entertainment was not functioning properly..... only one side of the head phones worked."

Plusy: "Very nice airline! Hundreds of movies to choose from, nice hot meals served twice on international flight with top end, complimentary alcoholic beverages. Little bassinets for babies to sleep in."
Minusy: "Very tight space in economy seats"

Plusy: "Crew was alright"
Minusy: "Frankfurt Airport unfriendly and depressed as usual."

Minusy: "Opóźnienie lotu"

Plusy: "Efficient"
Minusy: "Plane was HOT"

Plusy: "The flight was one hour late to leave Seattle and we had to run in Frankfurt airport for 20 minuts to catch the next flight and one luggage did not make it . No more"

Plusy: "On time flight, good service."
Minusy: "Booked with SAS, had to check in with Lufthansa, had a cbange,which required SAS again!"

Plusy: "The crew was organized and very polite. Even if it was a bit of delay the plane made it in time and luggage was readily available"
Minusy: "One thing that everyone was complaining about was the temperature . It was very cold and nobody anted to do anything about it. Another thing that I found unwise was the entertainment. It was a large selection of movies with very explicit sexual content. I didn't travel with kids but I was thinking what I would've done if my kids were seated next to a person like I did who was watching this kind of movies.."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Overall it was a good flight."
Minusy: "The dessert could have been better than a Kit Kat chocolate bar."

Plusy: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."

Plusy: "The plane was new and modern. Overall impression very good - until I took my seat."
Minusy: "The most uncomfortable long distance flight I’ve ever experienced. The space in economy class is never impressive but this one was a joke. I had isle seat and I’m a small person. I don’t know how can you survive being a big man in a middle seat. Torture!"

Plusy: "everything was great. Service and pilots are at the top level of the proffessionalism."

Plusy: "Exellent and smooth flight, thank you."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "The food was delicious."
Minusy: "I missed my Lufthansa flight due to being parked away from the Frankfurt airport which caused us to be late, which caused me to be late to my already closely booked connecting flight. That was extremely inconvenient. Lufthansa was amazing at getting me a same day rebooking, but the UA plane I was booked on was a little older. I was already a bit sick with a head cold and the heating element was very dry heat.. it made everyone pretty miserable on the flight. I was a bit disappointed to have to be rescheduled off of Lufthansa."

Plusy: "Crew were efficient and pleasant"
Minusy: "Seats are uncomfortable"

Plusy: "Plane didn't crash."
Minusy: "No leg room. Seats to narrow. Food mediocre."

Plusy: "Service"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "By far the best flying experience in a long time..."

Plusy: "On time and straightforward - unlike the previous night when an Air Traffic Control weather delay prevented a connection at Chicago (no fault of Lufthansa). So I stayed over in Arkansas at home as there was no offer of compensation (hotel or $) for the delay."
Minusy: "Nothing"

Plusy: "Clean plane, decent entertainment options"
Minusy: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"

Minusy: "The ticketing when purchasing a ticket from NEW YORK is very unclear and even though we wanted a JFK ticket, the NEW YORK search showed a ticket for NEWARK NJ so my step dad ended up going to the JFK airport - An elderly man who has trouble with English and no one was willing to help him to rebook his ticket. Not only that - the Lufthansa people VOIDED his entire ticket including the second leg because the agency wasn't picking up for a rebooking so the entire ticket cost was lost - $1200 - GONE! We couldn't even get him a one way ticket so he could use the return part of the one he bought. This is an absolute customer service disaster. This man lost all his money, he saves up all year to go see his family. That's an ugly way to take advantage of people."

Plusy: "Flight was comfortable. Seats were spacious and leg room was really good. Crew were friendly and efficient. Entertainment was varied and extensive."
Minusy: "Food was awful. Muslim meals were gross. Need to find a new vendor in Germany. Breakfast was very poor. We were starving when we got to Washington. No snacks were provided. I would prefer a seafood or vegetarian option. Bathroom were filthy. For such a long flight there has to be a backup for dirty bathrooms"

Minusy: "The delay after boarding in Lisbon"

Plusy: "See ath to mun flight comments."

"This was a code share operated by United with a 787. Don't care for the herringbone 2-2-2 seating in business, many other carriers have gone to a 1-2-1 which is better. Food wasn't much better than economy but what really counts is lie flat seats."

Minusy: "Cannot ask for more"

Plusy: "Stewards dis perfect job"

Plusy: "Friendly crew"
Minusy: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Plusy: "Professional crew"
Minusy: "Depart on time"

Plusy: "The crew"
Minusy: "Boarding"

Plusy: "Entertainment players"
Minusy: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."

Minusy: "1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20"

Plusy: "Noting outstanding."
Minusy: "Seat comfort."

Plusy: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Minusy: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Plusy: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Minusy: "The food. It was okay."

Plusy: "New dream-liner from Wew to ORD"
Minusy: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"

Plusy: "Seat ok typical. Non busy flight lots of room"
Minusy: "Food was poor"

Plusy: "Clean, safe short flights"
Minusy: "The 30 minute layover was close"

Plusy: "Nothing at all."
Minusy: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Plusy: "Excellent on all measures. I will definitely try to fly Austrian Air again!"

Plusy: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Minusy: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."

Minusy: "Delay...."

Plusy: "Great service on board the plane."

Plusy: "Everything was good"
Minusy: "Red uniforms are ok but red tights awful"

Minusy: "As a gluten free person dinner delicious but after 5-6 next hours for breakfast I got few small slices of melon... like really?? This will not feed anyone! For next time I know that I have to bring my own food.. so bad! While servis time we ordered whisky with cola and after one hour we went to ask for one more cause we wanted and CA told us they dont serve anymore whisky only wine or beer. Besides this things when I came to plane my sit and table tray was dirty so we had to put blanket over... for the first time I write bad feedback but I have to cause it was terrible.."

Plusy: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Minusy: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."

Plusy: "Highly efficient transfer (45 minutes between flights)"
Minusy: "too short a time to transfer between flights as a very long distance between gates,"

Minusy: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Minusy: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Plusy: "The flight was comfortable and very timely."
Minusy: "Very little leg room."

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "Very organized airline. Friendly staff."

Minusy: "Service"

Plusy: "Smooth strait flight, friendly polite crew"

Plusy: "Seats were comfortable Bathrooms clean"
Minusy: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Plusy: "The food was tasty, the crew was nice and overall it was realy good"
Minusy: "There wasn't any movies or music as entertainment"

Minusy: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Plusy: "Plenty of food and drinks, pleasant crew"

Plusy: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Minusy: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."

Plusy: "got to my destination on time."
Minusy: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."

Minusy: "I reached out several times to the airline and nobody returned my calls or answered the phone. I needed to switch my flight/get a refund and was unable to reach them"

Plusy: "Nothing"
Minusy: "Everything"

Minusy: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."

Plusy: "Flying on a direct flight was nice. The food was good. Ordinarily the snack lunch is not good but the sandwich was quite good."
Minusy: "The boarding is best if done by rows but this was just every one trying to board at the same time so it has a more negative effect on passengers."

Plusy: "in this case, nothing"
Minusy: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Plusy: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
Minusy: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."

Plusy: "We paid extra for extra leg room. Exit row. Well worth Cabin crew very good and friendly"
Minusy: "Connecting flight on United. Horrible experience Chicago to Vegas.seats are small, feeling of claustiphobia, nothing free on entertainment. Only interested in adding to price of ticket. Very warm A/c didn't work well. Totally bad experience on United. Never want to fly on them again"

Plusy: "Everything was wonderful ,except for the poor food."
Minusy: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."

Plusy: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Minusy: "The food was bad."

Plusy: "Never again with KAYAK. Sorry."

Minusy: "We finally had to resort to twitter to do our check-in which was only for the second part of the journey."

Plusy: "The flight was on time and the crew were very friendly."

Plusy: "Quick boarding, friendly staff"
Minusy: "Flight was delayed"

Plusy: "The only positive aspect about this experience was the crew on board the plane. They were pleasant and efficient."
Minusy: "The true cost of this ticket was extremely poorly communicated. The baggage policy was not clear when I purchased my ticket, and I was charged an additional 30 Euros upon boarding to check a bag that met the carry-on size requirements (I had looked this up ahead of time), but because it was in addition to my purse (which fit under the seat), I was forced to pay to check it. Had I been aware that this ticket only permitted a purse-sized carry-on when purchasing the ticket, I would have selected a different ticket/carrier entirely. What was even more confusing was that I had flown on a similar ticket from London to Vienna, and didn't have any issue bringing a carry-on and a purse, so of course I was surprised when they told me I had to pay an additional 30Euro for the same two bags! When I tried to explain this to the agent, she argued with me and was very unhelpful. Overall, a very negative experience on Austrian Air. I will not be returning."

Plusy: "Very nice airplane and pleasant crew"

Minusy: "It's KLM. What else do you need to know."

Plusy: "Flight was on time."
Minusy: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Minusy: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Minusy: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Minusy: "KLM crew exceed our expectations"

Plusy: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Minusy: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Plusy: "Crew was very engaging and service was good."
Minusy: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Plusy: "The flight crew was so friendly and the food was really good."

Plusy: "The space at my feet with the chair in front was a bit akward."
Minusy: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Plusy: "The crew"
Minusy: "Seat comfort"

Minusy: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Plusy: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Plusy: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Minusy: "There were several flight delays and gates were changes a few times."

Plusy: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Minusy: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Plusy: "Boarding agent extra effort to improve my seating!"
Minusy: "Food amount less than expected."

Plusy: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Minusy: "I would have to dream something up."

Plusy: "Nothing to mention"
Minusy: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Plusy: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Minusy: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plusy: "Good selection of movies."
Minusy: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Plusy: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Minusy: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Plusy: "Great food"
Minusy: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Minusy: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Plusy: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Minusy: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Minusy: "Cramped seating."

Minusy: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Minusy: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Plusy: "Nothing"
Minusy: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Plusy: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Minusy: "Nothing"

Plusy: "Good information and helpfil boarding."
Minusy: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Plusy: "The aircraft was clean"
Minusy: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Minusy: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "They stole my money"

Minusy: "I don’t like the limited choice of drinks on these short KLM flights."

Plusy: "The flight attendants could not do enough for you."
Minusy: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Plusy: "good service"

Minusy: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Minusy: "suitcase didn't turn up, although connection was quite tight"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Plusy: "Nothing"
Minusy: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Plusy: "The crew was perfect"
Minusy: "No wi fi on the plane."

Plusy: "More leg room"
Minusy: "Space"

Plusy: "Great and friendly crew"
Minusy: "In-flight system had some problems and seats seemed a bit uncomfortable"

Minusy: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Minusy: "Seat angle adjustment was not the most comfortable for sleeping."

Plusy: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Minusy: "For me this part is not applicable"

Minusy: "We had a short delay"

Plusy: "crew great comfortable"

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Food"
Minusy: "Entertainment"

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Minusy: "Check in process running smoothly and better announcement of gate change"

Plusy: "Crew and food were great."
Minusy: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Minusy: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Plusy: "srfghj"
Minusy: "fghjkl"

Minusy: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Minusy: "It was great trip thank you Air France"

Plusy: "Staff and services all very good definitely"
Minusy: "Everything was brilliant"

Plusy: "Lot"
Minusy: "Nic"

Plusy: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Minusy: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Minusy: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Plusy: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."

Plusy: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Minusy: "Le capitain et l’aterrisage"

Plusy: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Minusy: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Plusy: "Nothing"
Minusy: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Minusy: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Plusy: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Minusy: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Plusy: "Food and wine was very good. Music selection was excellent."
Minusy: "Not enough leg room."

Plusy: "Onboard crew was friendly. Dinner was good"
Minusy: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Plusy: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Minusy: "Nothing."

Plusy: "Nothing"
Minusy: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Plusy: "Ok"
Minusy: "Nothing"

Minusy: "Please see comments above about this flight."

Plusy: "Nithing"
Minusy: "They were unfreindly and rude."

Plusy: "The friendliness and courtesy of the staff."
Minusy: "One piece of my luggage was left behind in Paris."

Plusy: "I would like to come on time each trip because I got two late time before with airfrance"

Plusy: "Good cabin, but very conjugated :|"
Minusy: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"

Plusy: "Good service at gate and on board"

Plusy: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Minusy: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Plusy: "Flight was only 50% full. Room to spread out."
Minusy: "Leg room cramp. Flight arrived late as a result missed connection home."

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Plusy: "the food"
Minusy: "no room for legs"

Minusy: "Opóźnienie"

Plusy: "Good on a short flight"
Minusy: "Paying for carry on due to weight limit. First time this ever happened!"

Plusy: "Always like Air France. They are in tune with keeping the traveler updated."
Minusy: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Minusy: "They lost my luggage"

Plusy: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Minusy: "Bottom seat cushions could be a little more comfortable ."

Plusy: "No delays, service with a smile"
Minusy: "Nothing to report."

Plusy: "Flight went smoothly"
Minusy: "Flight left late The seats are small and crowded There are no entertainment options"