Znajdź tanie loty do Arrecife

Plusy: "Great crew & good complimentary food"
Minusy: "More seat pitch"

Plusy: "The crew was very professional and courteous."

Minusy: "Nothing Everything was excellent"

Plusy: "Crew"
Minusy: "My flight tickets were mess up and I had to purchase new tickets . Horrible"

Plusy: "Mmmm"
Minusy: "Superrrrrrrrrrrrrrrrr"

Plusy: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Minusy: "Maybe just change the quiche. Very dry"

Plusy: "plane was clean"

Plusy: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Minusy: "Bread of sandwich was dry."

Plusy: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Minusy: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."

Plusy: "Food/ staff/access to TV/movies etc!"
Minusy: "Seating/facilities"

Minusy: "Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally."

Plusy: "The entire process from boarding in Chicago until arrival in Athens was very smooth."

Plusy: "Flights attendant proficinal , food was great , first time experience ice cream on airplane served. Seats are comfy and wide , much space between seats compare with other airlines."
Minusy: "Nothing"

Plusy: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Minusy: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."

Plusy: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Minusy: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."

Plusy: "The crew was very attentive and friendly. For the price the seats where comfortable."

Plusy: "Delayed...delayed and delayed some more!!!!!"

Minusy: "None"

Plusy: "Proper business service all the way."
Minusy: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."

Plusy: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Minusy: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Plusy: "Nice breakfast treat and chocolate is always appreciated"
Minusy: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."

Plusy: "Throughout the long flight, the cabin crew was excellent. They were attentive and friendly. They avoided interrupting quiet time and rest time by keeping off the PA system (well done). The food was fantastic. We were lucky enough to get some business class tickets with points, and the food was amazing. Wine was excellent. This team was quite solicitous of my parent with reduced-mobility. And the bathrooms stayed clean throughout the flight. find this is often an areas where many airlines fall down. And it's too bad, because while I'm 100% sure it is no fun to clean a toilet while in flight, it is a really a big negative for the customers. Overall excellent attention to detail, with a cheerful and "can-do" crew that kept the plane "proper" throughout the flight and provided seamless service. Good stuff. Will fly again."

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "From the beginning to end the trip was a delight. Crew always on hand and smiling. You really felt welcomed. Lots of food and drinks were on hand throughout the whole trip. It was just wonderful. Cheers to Swiss for providing us with great service."
Minusy: "My only complaint is that it took me this long to find this great airline. They will be my to go airline for Europe in the future."

Plusy: "It was a great flight. Even the food wad good, especially the snacks!"

Plusy: "Everything. They are in their own class."
Minusy: "Nothing"

Plusy: "The food"
Minusy: "There was one flight attendant that was rude. The reat were very nice."

Plusy: "Nice sandwich and chocolate."

Minusy: "Flight cancelled so I didn't like it at all"

Minusy: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"

Plusy: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Minusy: "The flight was an hour late, causing us to miss our connecting flight."

Minusy: "Very tight seating in economy for a transcontinental flight"

Plusy: "The staff was just fabulous! Very nice and sincere. Beautiful smiles. I admired the lipstick on one and she came back and had the name of it written down for me. MAC here I come."

Plusy: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Plusy: "There were a couple of stewardesses who were nice and helpful to the passengers. The food selection was fairly good. Drinks were available at regular intervals. Flight was comfortable except for some turbulence during landing."
Minusy: "There was no pre-boarding for families with kids. They waited until the entire Business and First Class passengers boarded in Zurich before they allowed us. This was different in Mumbai where Swiss had families with kids board early. The airbus was not well maintained as fara s cleanliness was concerned. There were bathroom supplies on the toilet floor. Crumbs and food particles on the seats/crevices from the earlier flight"

Plusy: "Comfortable and safe flight"
Minusy: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"

Plusy: "The flight crew was super friendly and efficient. Lots of leg room and the croissant is a nice touch!"

Plusy: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Minusy: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."

Plusy: "Courtesy of crew."

Plusy: "Friendly staff"
Minusy: "This aircraft should be retired long time ago"

Plusy: "The food, the crew, and the smooth landing"
Minusy: "The seats. Kind of uncomfortable"

Plusy: "Nothing"
Minusy: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."

Plusy: "Food, service,"

Minusy: "Same comments as above."

Plusy: "Loved the entertainment. Food was great!"
Minusy: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."

Plusy: "Very prompt and courteus"
Minusy: "Baggage missing for three days. Communication poor."

Plusy: "Great flight crew, on time performance"
Minusy: "Seats could be more comfortable"

Minusy: "I ordered a low carb meal . Only 1 pear + 1 apple for the later snack was a bit disapointed. Not balanced easy."

Plusy: "The staff were very attentive, there was a free meal - a nice quality (fresh) panini with chicken ant then they came around with beautiful swiss chocolates. best experience on a short flight."
Minusy: "nothing!"

"I Love Lufthansa airline s and all crew … always accurate and direct thku"

Plusy: "Comfy seat."
Minusy: "Plane was late, crew was surly."

Plusy: "Crew was great."
Minusy: "The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined."

Plusy: "Crew was great"
Minusy: "So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "Boarding in Frankfurt Germany was horrendous! Waiting in the "extended " part of the terminal was not ventilated. When we finally took the bus to the plane, we waited on the bus more than 15 minutes in 90 degree weather, with the doors open! The crew outside were very rude and dismissive. The crew"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight"

Minusy: "Flight was canceled from Newark to Monachium then coming back plane from Krakow was late and I had to spend night in Monacoum . I arrived to Newark on Tuesday instead of Monday horrible trip all together ☹️"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Crew was very kind and attentive"

Plusy: "Smooth flight. Friendly crew."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Minusy: "nothing"

Plusy: "Nothing"
Minusy: "Totally chaos and personal unprofessional and with very poor behavior."

Minusy: "45min to 1 hour is barely enough to switch the plane in Frankfurt. Distances between gates are very significant and if you are not running there is a possibility you not going to make your connecting flight. Information how to get to the Z gates are not clear and it really takes a long time with all passport check points and security to pass through."

Plusy: "Timing"
Minusy: "Entertainment"

Plusy: "Krakow Airport personnel ensures that passengers get tru security check out fast for the planes departing earlier. Very nice approach!"
Minusy: "No issues."

Minusy: "Opóźnienie lotu"

Minusy: "Lack of drinking water fountains at the KRK airport"

Plusy: "Comfortable seats. Good snack. Helpful crew. We needed extra assistance and staff were very accommodating."
Minusy: "No negative comments."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Seats and table are small, very cramped quarters,I’m 6ft 1 &. 210 & it was very tight, can’t really stretch your legs out or get comfortable enough to sleep, the crew was very good, always spot on when needed & constantly offering drinks & warm towels."
Minusy: "I really didn’t like our party being separated when we bought our tickets all together, my niece was uncomfortable being away from us on a long flight, this part of the booking process is very frustrating as your seat can be sold to someone willing to pay for it & you get moved unknowingly & when you go to board your seats have been changed."

Plusy: "Everything was on time, the service was very nice as well. No problems at all."

Plusy: "Easy boarding"
Minusy: "Food"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "efficient service. timely departures/ arrivals"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!"

Plusy: "Everything was great and comfortable. Good and helpful services on board and at gate. We received a sandwich, which actually was pretty good!"
Minusy: "Nothing."

Plusy: "The entire crew was very professional and friendly, and I could tell that each one of them really liked their job. I am a seasoned traveler and have flown in the past on every major and minor airline, and I have to rate my flight LH424 from Munich to Boston as one of the best."
Minusy: "I cannot think of a thing that I did not like."

Plusy: "We left an hour late. Pilot made up most of the time in the air."
Minusy: "United app didn't work. No entertainment. Seats so close, you couldn't read because distance too short. Could have heated the breakfast sandwich. Just threw it out cold and late."

Plusy: "3"

Plusy: "finally they changed the breakfast to include the sausages,,that pizza vegetarian was terrible"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "We made it to the gate from our connecting flight at 1pm, flight was supposed to leave at 1:10, we got to gate after RUNNING from gate A to Z just to be told the plane left. After researching, we found out the plane didn't depart until 1:43pm. Horrible horrible service. Will NEVER fly with Lufthansa or into Germany."

Plusy: "Entertainment choices, food, on time, kind crew, and comfortable seating."
Minusy: "Crying babies-but that's not the airlines fault at all"

Plusy: "Reasonably good entertainment and ability to charge electronics with USB"
Minusy: "The airline was rude. They made us miss our flight and sent a generic sorry email instead of trying to actively right the wrong. They were inconsistent in their timing and unhelpful when we asked for help with traveling with two little kids. They lied to me about which desk to go to and traumatized my children."

Plusy: "I slept for about 5 hours. More so than most flights. Flight crew was reasonable."
Minusy: "Being constantly bumped. Food ok. When an airline stops having a policy of inflicting suffering in order to get me to pay more, well, I will give a higher rating."

Plusy: "I liked the crew personnel"
Minusy: "I didn't like food"

Minusy: "late 3 hr"

"They canceled our flights but the flight went on anyway."

"Not the first time we have experienced defective entertainment system on this trip. It should be upgraded."

Minusy: "The touch screen did not work properly"

Minusy: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Plusy: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Minusy: "Nothing,just the seats. Cleanliness was perfect"

Plusy: "The crew was very kind"

Plusy: "The crews were pretty great!"
Minusy: "The regulating of the temperature."

Plusy: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Minusy: "The plane is so old..,"

Plusy: "very nice crew"
Minusy: "my baggage was lost"

Minusy: "I congratulate the KLM crew!"

Plusy: "The crew was amazing, flight on schedule and good entertainment."
Minusy: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Plusy: "Just as I expected. And I made my last connection easily."

Minusy: "Not being 1 hour late"

Minusy: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Plusy: "Seat comfortable"
Minusy: "Flight was delayed and overhead bin space was very small"

Minusy: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Plusy: "Cabin facilities"
Minusy: "They didn’t bring one of my bags"

Plusy: "Overall KLM experience is good"
Minusy: "Food quality was mediocre for a business class flight."

Plusy: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Minusy: "The earphones could have worked!"

Plusy: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Minusy: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Plusy: "Everything was good except for the entertainment consul for one of our seats."
Minusy: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Minusy: "Not enough leg room"

Plusy: "Friendly staff"
Minusy: "Leg room"

Minusy: "Nothing special"

Plusy: "Great service"

Plusy: "Good entertainment options. Nice flight attendants"
Minusy: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Minusy: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Plusy: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Minusy: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Plusy: "Nice crew; clean plane; decent dinner"
Minusy: "No entertainment system; insufficient knee space"

Plusy: "Fabulous trip with friendly, helpful staff"
Minusy: "Nothing"

Plusy: "Cabin crew were very professional."
Minusy: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plusy: "Great service"

Plusy: "Nothing"
Minusy: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Plusy: "Food was good and crew members were very nice"
Minusy: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Plusy: "The staff was very helpful and professional. Promp response to calling for attention."
Minusy: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Plusy: "Bording was good and general flight ok"
Minusy: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Plusy: "Seats were comfortable"
Minusy: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Minusy: "Dutch sub titels would be nice."

Plusy: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Plusy: "Thankful for coffee being served without charge. Not all airlines do that."

Plusy: "staff was fine"
Minusy: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Plusy: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Minusy: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

"They just let people fly without properly using the required mask"

"The cabin crew was friendly. But boarding takes forever and the flight gad long delays on both inbound and outbound flight"

Plusy: "Feel like reacist Company"
Minusy: "I didnt like the treatment of the crew."

Plusy: "Yeah Everything well organized"
Minusy: "I believe so"

Minusy: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Minusy: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Plusy: "All went right namely the seats but the luggage condition is the worst"
Minusy: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"

Minusy: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Plusy: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Plusy: "The crew"
Minusy: "Seats! They were too small!"

Plusy: "Air France has the best crews! They really go the extra mile."
Minusy: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Plusy: "Flight was delayed 4 hours with no explanation"
Minusy: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"

Minusy: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Plusy: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Plusy: "Very little"
Minusy: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Plusy: "Staff and services all very good definitely"
Minusy: "Everything was brilliant"

Plusy: "Lot"
Minusy: "Nic"

Plusy: "The crew was very gentile."
Minusy: "No enterteinment on the plane."

Plusy: "Food and entertainment was awesome"
Minusy: "It's awfull to sleep. Very unconfortable."

Minusy: "they lost our luggage very inconvenient"

Plusy: "Good selection of movies"

Plusy: "Food was good, crew was very professional and courteous. Flight was smooth."
Minusy: "Coach was cramped and the video system didn’t work very well"

Plusy: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Minusy: "Nothing"

Plusy: "25 min ahead schedule!!!"
Minusy: "Cabin space, too narrow rows."

Minusy: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Minusy: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Plusy: "Nice staff, very professional and helpful."

Plusy: "The cabin crew were excellent"
Minusy: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Plusy: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Minusy: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Minusy: "The flight was late, real late."

Plusy: "Free snack and drinks. Good service."

Plusy: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Minusy: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Minusy: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Minusy: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Plusy: "Comfort, food and service are better than average."
Minusy: "When stewardess opened overhead locker, something fell on my head."

Plusy: "Good cabin, but very conjugated :|"
Minusy: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"

Plusy: "Seat comfort in business class Professional and friendly crew"
Minusy: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "Opóźnienie"

Minusy: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Plusy: "Getting there on time despite delay"
Minusy: "entertainment had very old media and no recent additions. Crew was not very organized"

Plusy: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Minusy: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Plusy: "Seats were comfortable with good recline. Food was good, but not excellent."
Minusy: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."

Minusy: "Freezing"

Plusy: "There was enough leg room"
Minusy: "The food was not very nice and the aircraft was really cold."

Plusy: "Standard stuff"

Minusy: "There was no air"

Plusy: "Nothing"
Minusy: "The aircraft was super old, things were falling off, no in-flight entertainment for 10 hrs, crappy food and the plane was late so I missed the connection. 0 out of 5."

Minusy: "They charged us extra for set 3 and it is on the back side of a bothersome curtain separating us from 1st class. As the plane took off it flew in our face. Flight attendants took great care of the 8 people up front and offered the rest of the plane the opportunity to buy stuff and drinks."

Plusy: "Crew was great"
Minusy: "The plane had a technical difficulty with the emergency exit making us feel so uncomfortable and nervous we left the aircraft and had to buy tickets to another flight later"

Minusy: "The boarding gate was very far, and I had to walk all the way."

Minusy: "There was no entertainment system, it was a short flight anyway"

Plusy: "Great food"
Minusy: "Economy is cramped for 6’3” passenger"

Plusy: "Clean, spacious-feeling and new-ish plane. Relaxed and friendly cabin crew. Nice relaxing music and videos during boarding."
Minusy: "Not many toilets serving the back of the plane."

Plusy: "The price"
Minusy: "Some of the crew was very rude, food was bad forca 9 hr flight!!!"

Minusy: "Dont have individual screens, so the trip seems longer."

Plusy: "Entertainment was great. Paying for internet is annoying, but there were so many free movies and tv shows that I didn't miss it."
Minusy: "It was seriously hot on this flight. I am very cold most of the time and I was sweating during parts of the flight. My husband is always warm and he was miserable all flight. Had to press the call button three times to get a glass of water when I was feeling ill. Bathrooms ran out of toilet paper and took awhile to get more. Couldn't sleep because of the temperature. Flight felt like it took double the time because it was so hot. Took forever to board and left way late, arrived late. Our flight over to Madrid was great, but this flight back was awful."

Plusy: "Missed the flight because couldn’t check in on line ! 3 days trying to check in and the company site wouldn’t work ‘"

Plusy: "Nothing"
Minusy: "Flight left an hour late, cabin was very hot."

Plusy: "I was astonished to see a passenger putting nail polish on during the flight and no flight attendant did anything about the awful smell. Additionally, upon landing it is customary for passengers to unbuckle their seatbelts while taxi-not to the gate and standing up before the seatbelt sign has been turned off. The passengers have no regard for safety or rules."

Plusy: "I couldn’t have wished for a smoother flight for both ‘legs’."
Minusy: "Again, the entertainment offering could be better for the translatantic flight."

Minusy: "The plane has no entertainment , we had to download an app. That should work once on the air. It didn’t , the flight attendant said it was due to many passengers using it at the same time"

Plusy: "We didn’t crash"
Minusy: "Aggressive, offensive, regimented staff almost strip searched people to assure no one violated their carry on ( one item, no purse) rule. We fortunately complied, but they humiliated an entire family for minor violations"

Plusy: "The Embraer is a great regional aircraft."
Minusy: "There are plenty of air bridges to use at Porto airport, but AirEuropa chooses to use a stand that requires busing passengers from the terminal and back. No IFE."

Plusy: "This is the most basic service of just get on the plane type of travel. Nothing is included. They would charge you for the air you breath if they thought they could get away with it."
Minusy: "My carry-on of clearly leagal size was tested to see if it passed. Happy to say IT PASSED they could not charge me. No in flight entertainment as there is no place to put a headphone into. They tell you to use your smart phone. The flight attendants disappear and really are not there for any reason I could see except to find ways to charge you for something. When they do show up they basically try to ignore you."

Minusy: "They did not keep my luggage over the long stay. Had to carry it around Madrid. The meals I ordered were not available. No individual screen entertainmen ton the flight."

Plusy: "Plane left on time. The food was good."

Plusy: "the crew was nice the comfort of the plan was ok"
Minusy: "some people on the plan asked for Pasta, and the crew forgot us.. (personally - i left with no food at the flight from Madrid to Fortaleza) in the way back, from fortaleza to madrid, it took hour and a half, from the time i finished eating to the time the crew took the tray. it was very inconveniet"

Plusy: "For a short flight chair was comfortable."
Minusy: "No food, no entertainment. Late plane"

Plusy: "Modern airplane with proper space between seats"
Minusy: "Too many babies that were crying all flight"

Plusy: "Fast, convenient flight from Boston to Madrid. Good value for price. He"
Minusy: "Had paid extra for confirmed seats, which we were told at check-in were not available. Told that the plane was full and to keep boaipasscfor refund."

Plusy: "Everything worked reliably (with one exception). The flights actually arrived earlier than expected. A plus."
Minusy: "The audio in the in-flight entertainment system did not work (at all). A minor annoyance overall, since you usually sleep on overnight flights anyway."

Plusy: "Wide body aircraft."

Plusy: "Latest aircraft provides the best comfort you can get in economy class !"
Minusy: "Not enough food in our dish. Entertainment catalog had nice films and series but not enough choice in my experience. French subtitles would have been nice."

Minusy: "The delay"

Minusy: "Delays"

Plusy: "Nothing"
Minusy: "All"

Minusy: "Every flight was at least an hour delayed. We were insanely late for our connection flight due to a totally unnecessary delay at the first airport. We then SPRINTED across the whole Madrid airport and then when we arrived to second plane was TWO HOURS delayed. The staff always seemed to be working, but was completely inefficient in getting anything done. It took them 20 minutes to respond to our notice (we pressed the air attendant button on our seats) and then told us we couldn't get snacks because they were giving out pizzas, which took another hour. Every single part of our flight was delayed and inefficient... with no reason ever being given. It was pretty miserable overall and I will likely never use Air Europa ever again."

Plusy: "Crew was pleasant"
Minusy: "everything is for sale, i guess. No offering of beverages, not even a cracker. Not even for sale. No announcement for what is available. Again, indifferent to the customers."

Plusy: "terminal E7 was filled about 15 AE personnel standing around doing not much of anything. Not even simple announcement welcoming or informing the customers of why its flight was delayed. They were busy greeting their own VIP's heading in and out of the business class. When asked what's going on, the AE personnel simply stated 'just wait'"
Minusy: "At the security, i was turned away because TSA will not take Air Europa's electronic boarding pass. When I went back to the check in counter, I asked why, no answer from three people at the check in standing around. Again, indifferent attitude. Shouldn't AE inform customers of this time wasting problem? No self check in kiosks."

Plusy: "We had no problems with boarding on time or checking our bags. Some reviews were upset about the in-flight entertainment (or lack thereof) but Netflix has a download option now and I pre-planned and binged an entire series on the flight. I didn't eat the food on the trip to Europe but on the way home I had the veggie pasta, wine, coffee and the pizza snack and it was all basically on par with other airplane food I've had. The attendants were also all fantastic and polite and helpful."
Minusy: "The seats could be more comfortable and I don't love paying to choose my seat but these are small things in the grand scheme of it all."

Plusy: "Almost nothing"
Minusy: "No entertainment per Seat, Small seats and the crew was terrible and not polite"

Plusy: "Timeliness cleanness food movies"

Plusy: "going to Madrid flight was delayed, no body said anything, not one was at the from desk to answer the question about the delayed."

Plusy: "OK for a short flight"

Plusy: "The entertainment was excellent and the food plenty and good"
Minusy: "I had an isle seat assigned to me at check in, however I strongly feel discriminated against by your stewardess Sylvia , after she made me move so another young lady could have an isle of 3 seats all to herself. The made me food to another seat (50 something) when I know I didn't have that seat. I would never recommend this airline - I travel often and plenty and have never been so humiliated and made to feel less than. They way I was asked to move was as if I was a disturbance , as if I sat next to the pilot of the plane ....it wasn't even offered an apology or asked kindly. It's unacceptable."

Plusy: "The staff was kind and courteous."
Minusy: "The seat's audio didn't work."

Plusy: "Our seats were comfortable. The crew was kind. The flight was very smooth."
Minusy: "The water and juice were hot. The coffee was not good, it didn't had coffee flavor. The ice was very poor. The lights were on the whole flight, we couldn't rest at any time."

Minusy: "Impossible to confirm flight online. Seat assignments split us up, including our children When we were finally able to be seated together it was 3 in last row an one in 2nd to last where attendants kept bumping into seats, making noise etc. 9 year old son's monitor didn't work after we bought headset. Took many hours and multiple requests for assistance and refund. Crew left 9 year old son off of flight manifest resulting in his detainment by homeland security st JFK."

Plusy: "10pm red-eye flight from JFK to Madrid was cancelled, passengers were made to wait extra hours before having this be confirmed. Then we were told to return to the airport the next day for a 2pm rescheduled flight only to find no Air Europa workers even there, and that we'd be put on the 10pm flight for that night, combined with people already on that one. Virtually no compensation nor apology with the exception of ONE worker who joined the air europa staff that afternoon during the re-check in process. Once finally on the aircraft, we left an hour late, as well. Upon arrival in Madrid, spent a long time searching for the way to get compensation back for my taxi rides, and was given options to do online, call, etc., so the process is still ongoing. I will think twice before flying with them again!"

Plusy: "Nothing"
Minusy: "Crew Aircraft Disorganization at boarding"

Plusy: "Our flight was ontime"
Minusy: "Minimal leg space, only a couple of televisions, uncomfortable flight overseas"

Plusy: "Flight was safe, priced well, included checked baggage, and they didn't nickel and dime you (although if you wanted anything to drink, you would be charged for it). They let you choose seats too without charging extra."
Minusy: "To board at Frankfurt, we had to first wait in a room until about 5 minutes before scheduled takeoff time, then everyone loaded into a bus to drive out to the plane on the tarmac, then finally we started to taxi to take off. There didn't appear to be any reason for our delay, other than the fact that the boarding process is as long as it could possibly be (wait in a room, take a bus, then finally walk onto the plane). Not much legroom at all, my knees were pretty much touching the seat in front of me (I'm 6 feet tall). Bags took awhile to get out to baggage claim, and were pretty wet from the rain outside."

Minusy: "Plane did not leave on time. We were waiting for 30 minutes for take off and no anoauncement was made. We got nothing in return"

Plusy: "El Economy premium me parecio super bueno calidad/ precio."

Plusy: "The client service was a mess"