Znajdź tanie loty liniami Aeroflot

Aeroflot on the air and ground

Plusy: We have Landed safely

Minusy: My baggage did not arrived to my final destination ( hopp to get it in 48 hours) Int’l Transfer at Moscow AirPort . Long que and only 1 Window open. Moving very slowly. Purchased a Seat by the exit for extra money the Seat was very tight not comfortable at all Some of the crew was real sour no smile no Kind word like a robat Some of the russian passangers has behaved like no man Kind .

Minusy: It would be ok should we not lossed our luggage(( awful!

Plusy: The crew was nice. The airline had a gift for my 4yo and it was sweet.

Minusy: Boarding time! It was late.

Plusy: Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient.

Minusy: First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting.

Plusy: Landing

Minusy: Poor service onboard and on the ground

Minusy: My flight was 5 hours late. They lost my bag with expensive stuff.

Minusy: Aeroflot has failed the connection which is why my flight to CEK was missed by few minutes and it caused me to miss an important meeting at my final destination. UNACCEPTABLE

Plusy: The crew was nice, and the food was ok.

Minusy: The seats wasn't comfortable at all. We waited 3 hours in the plain - 1 1/2 hour in Moscow and 2 hours in New York

Plusy: The coffee

Minusy: That I do not pay 50 € just for a piece of luggage

Plusy: Crew only

Minusy: I fly four times with Aeroflot, and they have always a lot of problems. Airplane never fly on time. They lost my luggage and a they have a lot of things they need work on them.

Plusy: The cree was nice.

Minusy: My bags got lost. Didn't arrive to Madrid. I'm stil waiting. And I have no clothes and I have to take another plain to another city after tomorrow.please help.

Plusy: The service por a 85 years old was poor

Minusy: Terrible, absolutely horrible customer service. My wife should stay in Moscow due to the transfer delay with her flight. Now nobody from Aeroflot is helping her and 2 kids to find a alternate way to flight to Minsk

Minusy: Send my surfboard case with me !!!! They left it in Moskov !!! Will never book true you.

Plusy: I didn't like anything flying with aeroflot plus I didn't received my surfboard case with all my clothes in , I came to a vacation with no bikinis no surfboard no clothes no underwear. Will never fly with you again

Plusy: Did not provide special ordered meal, leaving nothing to eat

Minusy: Unapologetic staff, no care for customer service

Plusy: Delayed flights cause missed transit flight. No apology, no compensation. 7 hours stuck in airport. No food on stop or flight

Plusy: Terrible rude counter staff

Minusy: They dont care about customers at all

Minusy: Horrible rude counter people at checkin, using threats and yelling they insisted on checking handbag which caused an hour delay to retrieve. And during stopover did not have food, computer and other items in handbag. Highly do not reccomend airline

Minusy: My baggage didnt come.

Plusy: Movie selection is great.

Minusy: - Food is mediocre at best. - Slow boarding at Moscow, due to tiny waiting area. People had to queue long through small corridor and stairs, and then stand some more in the bus to the airplane.

Plusy: Crew was nice smooth was friendly

Minusy: Me and my boys have been without 3 luggages for 3 date now in Italy! We’ve called Aeroflot everyday and nothing.

Plusy: Flight was smooth, crew was nice

Minusy: Our 3 luggages are lost. Three days in Italy, me and my 2 boys have no clothes and no toiletries. We’ve called Aeroflot everyday and still haven’t been found. This is the first time in my life I’ve lost my luggages.

Plusy: I did survive

Minusy: Buggage was lost

Plusy: I was able to move to a better seat with extra leg room.

Minusy: Boarding — the plane doesn’t come to the gate. Everyone got on a bus and got driven to the plane. Then we stayed on the bus for almost 20 min. Inflight entertainment player was terrible. The screen was not working well. I gave up on it. No coffee service because of minor turbulence.

Plusy: Good seat space

Minusy: Looooong check-in period, limited English at check-in, Vladivostok airport is surprisingly crummy for such an important city, fishy sandwich once on board. Sorry to say, but Russia is a second-world country. Lots of travel inefficiencies and limitations.

Minusy: The headphone jack didn’t work so no entertainment system. 45 minute wait for luggage at SVO which is becoming much more common with Aeroflot. And it is their airport. They have control over this problem!

Minusy: Indifferent crew

Minusy: They lost our bags and the bags of every other passenger that connected via Moscow to get to Tel Aviv. We flew from jfk but this affected fliers from European origins as well. Horrendous experience at 11:30 pm to fill out lost baggage forms which took 2 hours. Not worth the headache to save a few $.

Minusy: They lost our bags and we had to wait almost 2 hours to fill out the required bag forms.