Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
| Kod IATA | SU |
|---|---|
| Trasy | 348 |
| Najpopularniejsza trasa | Sankt Petersburg Petersburg-Pułkowo–Moskwa-Szeremietiewo |
| Obsługiwane lotniska | 160 |
| Najpopularniejsze lotnisko | Moskwa-Szeremietiewo |
Plusy: Chek-in
Minusy: The food
Minusy: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.
Plusy: Crew was pleasant and professional
Minusy: Luckily it was a short flight, I practically had no leg room when the passenger in front of me reclined the seat.
Plusy: Seats were comfortable and enough room for legs. I liked the movie selection. Crew was great.
Minusy: Offer drinks more often
Minusy: They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers.
Plusy: No comments
Minusy: No comments
Minusy: Leg space and crews attitude
Minusy: Leg space is horrible!
Plusy: Quick boarding and departure. Good selection of films.
Minusy: Customer service. Leg room.
Plusy: Seat was very comfortable. Very helpful crew.
Minusy: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate
Minusy: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.
Plusy: Basic economy flight. It was okay.
Plusy: Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests.
Minusy: When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane.
Plusy: Nothing
Minusy: Descent and landing were not pleasant while the weather was fine
Plusy: Все
Plusy: TV on board
Minusy: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess
answered that they have no competence to transfer me to these places.
Plusy: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful
Minusy: gave old people seats next to the pass
Plusy: Crew was great, seat was comfortable, adequate legroom.
Minusy: Children should be located in one area of the cabin, so they don't disturb all other travelers.
Plusy: Service, food
Plusy: Passengers are not polite.
Plusy: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.
Plusy: Crew was amazing.
Minusy: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.
Plusy: Crew was very helpful, seat was small and uncomfortable.
Plusy: The on-flight crew was great, very helpful and friendly.
Minusy: The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.
Plusy: Food
Minusy: Cleaning
Plusy: all procedures at both airports took 15 minutes
Plusy: Great service and amazing crew
Minusy: All good!
Plusy: Air crew was super and seats comfortable
Minusy: Everything was super thank you
Minusy: It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours
Plusy: Na
Minusy: Na
Plusy: Na
Minusy: Na
Minusy: The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever
Minusy: I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.
Minusy: They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours.
Plusy: Экипаж компетентный, внимательный и вежливый
Minusy: Отсутствует интернет, нет розеток
Minusy: I missed this flight due to the previous connecting flight being delayed
Minusy: The crew was polite, very comforting, and smooth flight ,
Plusy: nothing, terrible experience
Minusy: everything should have been better
Plusy: The crew is polite,
Plusy: Nice gifts for the kids Crue was super nice.
Minusy: Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly.
Amazing trip
Plusy: On time, organized , quick, polite staff, good food
Plusy: Aeroflot was bad airline
I will not fly with them again
Plusy: Aeroflot was bad airline
I will not fly with them again
Plusy: Aeroflot was bad airline
I will not fly with them again
Minusy: Aeroflot was bad airline
I will not fly with them again
Minusy: Luggage is coming soon))(tomorrow)
Plusy: Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)
Minusy: Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.
Plusy: Landing
Minusy: My baggage has not arrived with mel
Aeroflot on the air and ground
Plusy: We have Landed safely
Minusy: My baggage did not arrived to my final destination ( hopp to get it in 48 hours)
Int’l Transfer at Moscow AirPort . Long que and only 1 Window open. Moving very slowly.
Purchased a Seat by the exit for extra money the Seat was very tight not comfortable at all
Some of the crew was real sour no smile no Kind word like a robat
Some of the russian passangers has behaved like no man Kind .
Minusy: It would be ok should we not lossed our luggage(( awful!
Plusy: The crew was fine. The seats were as comfortable as economy class could be
Minusy: The food taste might have been improved
Minusy: The food
Plusy: The crew was nice. The airline had a gift for my 4yo and it was sweet.
Minusy: Boarding time! It was late.
Plusy: Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient.
Minusy: First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting.
Plusy: Very friendly staff, good meals, and movie selections.
Minusy: There were no air vents available to control air flow. It was a bit warm at times.
Plusy: Landing
Minusy: Poor service onboard and on the ground
Minusy: The check in process was confusing as the MIA location required that passengers take luggage to an area away from the ticketing counter, no explanation and almost zero signage. We walked around the airport until we found the location. Truly a horrible experience in MIA. Move to TPA!!
Plusy: I just had a bad experience with the person seating next to me
Plusy: Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices.
Minusy: Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight.
Plusy: Hotess
Minusy: More hotess
Plusy: Seats were comfortable and enough room for legs. I liked the movie selection. Crew was great.
Minusy: Offer drinks more often
Plusy: Seat was very comfortable. Very helpful crew.
Plusy: Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests.
Minusy: When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane.
Plusy: Все
Plusy: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful
Minusy: gave old people seats next to the pass
Plusy: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.
Plusy: all procedures at both airports took 15 minutes
Plusy: Great service and amazing crew
Minusy: All good!
Plusy: Air crew was super and seats comfortable
Minusy: Everything was super thank you
Minusy: The crew was polite, very comforting, and smooth flight ,
Plusy: The crew is polite,
Amazing trip
Plusy: On time, organized , quick, polite staff, good food
Minusy: The food
Plusy: Very friendly staff, good meals, and movie selections.
Minusy: There were no air vents available to control air flow. It was a bit warm at times.
Plusy: I just had a bad experience with the person seating next to me
Plusy: Chek-in
Minusy: The food
Plusy: Crew was pleasant and professional
Minusy: Luckily it was a short flight, I practically had no leg room when the passenger in front of me reclined the seat.
Plusy: Quick boarding and departure. Good selection of films.
Minusy: Customer service. Leg room.
Plusy: Basic economy flight. It was okay.
Plusy: Crew was great, seat was comfortable, adequate legroom.
Minusy: Children should be located in one area of the cabin, so they don't disturb all other travelers.
Plusy: Service, food
Plusy: Passengers are not polite.
Plusy: Crew was amazing.
Minusy: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.
Minusy: It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours
Plusy: Na
Minusy: Na
Minusy: The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever
Plusy: Экипаж компетентный, внимательный и вежливый
Minusy: Отсутствует интернет, нет розеток
Minusy: I missed this flight due to the previous connecting flight being delayed
Plusy: Nice gifts for the kids Crue was super nice.
Minusy: Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly.
Plusy: The crew was fine. The seats were as comfortable as economy class could be
Minusy: The food taste might have been improved
Minusy: The check in process was confusing as the MIA location required that passengers take luggage to an area away from the ticketing counter, no explanation and almost zero signage. We walked around the airport until we found the location. Truly a horrible experience in MIA. Move to TPA!!
Plusy: Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices.
Minusy: Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight.
Plusy: Hotess
Minusy: More hotess
Minusy: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.
Minusy: They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers.
Plusy: No comments
Minusy: No comments
Minusy: Leg space and crews attitude
Minusy: Leg space is horrible!
Minusy: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate
Minusy: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.
Plusy: Nothing
Minusy: Descent and landing were not pleasant while the weather was fine
Plusy: TV on board
Minusy: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess
answered that they have no competence to transfer me to these places.
Plusy: Crew was very helpful, seat was small and uncomfortable.
Plusy: The on-flight crew was great, very helpful and friendly.
Minusy: The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.
Plusy: Food
Minusy: Cleaning
Plusy: Na
Minusy: Na
Minusy: I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.
Minusy: They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours.
Plusy: nothing, terrible experience
Minusy: everything should have been better
Plusy: Aeroflot was bad airline
I will not fly with them again
Plusy: Aeroflot was bad airline
I will not fly with them again
Plusy: Aeroflot was bad airline
I will not fly with them again
Minusy: Aeroflot was bad airline
I will not fly with them again
Minusy: Luggage is coming soon))(tomorrow)
Plusy: Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)
Minusy: Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.
Plusy: Landing
Minusy: My baggage has not arrived with mel
Aeroflot on the air and ground
Plusy: We have Landed safely
Minusy: My baggage did not arrived to my final destination ( hopp to get it in 48 hours)
Int’l Transfer at Moscow AirPort . Long que and only 1 Window open. Moving very slowly.
Purchased a Seat by the exit for extra money the Seat was very tight not comfortable at all
Some of the crew was real sour no smile no Kind word like a robat
Some of the russian passangers has behaved like no man Kind .
Minusy: It would be ok should we not lossed our luggage(( awful!
Plusy: The crew was nice. The airline had a gift for my 4yo and it was sweet.
Minusy: Boarding time! It was late.
Plusy: Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient.
Minusy: First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting.
Plusy: Landing
Minusy: Poor service onboard and on the ground
