Plusy: "Impressive service... amazing crew, very friendly and professional"
Plusy: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Plusy: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Minusy: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Plusy: "Just as I expected. And I made my last connection easily."
Plusy: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Minusy: "Food quality was not so good."
Plusy: "Crew was helpful and food was very good"
Minusy: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Minusy: "Head support for 6 feet plus people on seats would be good"
Minusy: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Plusy: "The space at my feet with the chair in front was a bit akward."
Minusy: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Plusy: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Plusy: "Awful"
Minusy: "Everything"
Plusy: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Plusy: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Minusy: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Plusy: "KLM staff is great"
Plusy: "yes"
Minusy: "not really"
Plusy: "The crew were amazing and the flight was very smooth."
Minusy: "Keep up the good work"
Plusy: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Minusy: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Minusy: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Plusy: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Minusy: "Not happy to pay extra money for my case"
Plusy: "Crew was excellent -kind nice and very attentive"
Minusy: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Plusy: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Minusy: "Boarding was chaotic and congested with not much information or order."
Plusy: "punctuality of boarding and flight time"
Minusy: "attitude of crew in business class: no sense of true hospitality"
Plusy: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Plusy: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Plusy: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Minusy: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Plusy: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Minusy: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"
Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"
Plusy: "Food and staff behaviour"
Minusy: "Entertainment"
Plusy: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minusy: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Plusy: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Minusy: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"
Plusy: "The plane was clean The crew was amazing, super nice and helpful"
Plusy: "That we didn’t crash"
Minusy: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."
Plusy: "Arriving more or less on time"
Minusy: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Minusy: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Plusy: "Crew service"
Minusy: "Flight delayed."
Plusy: "The staff was fast and curteous."
Minusy: "There is not anything to complain about besides the usual discomfort of travel."
Minusy: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Plusy: "Jak zawsze w KLM wysoki standard"
Minusy: "Spokój"