Tanie loty: Szanghaj Pu Dong

Plusy: the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!

Minusy: nothing

Minusy: This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly.

Plusy: Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious

Minusy: Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good

Plusy: Great food. Nice staff.

Minusy: Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal.

Plusy: Loved the smooth ride.

Minusy: Bathroom was pretty nasty

Minusy: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Minusy: KLM crew exceed our expectations

Plusy: The crew and the timing were ok

Minusy: The seats were uncomfortable

Plusy: Boarding was quick and flight was calm

Minusy: The coffe and breakfast.

Minusy: Flight got cancelled

Plusy: Crew was great, very responsive and hospitable!

Minusy: more lunch choices, especially choices without dairy products.

Plusy: Pleasant crew. Appropriate and efficiently served snack.

Minusy: Boarding and disembarkation were slow.

Plusy: Nice gifts for the kids Crue was super nice.

Minusy: Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly.

Plusy: Aeroflot was bad airline I will not fly with them again

Plusy: nothing, terrible experience

Minusy: everything should have been better

Plusy: Food

Minusy: Cleaning

Minusy: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Plusy: Passengers are not polite.

Plusy: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.

Plusy: Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)

Minusy: Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.

Plusy: Newer plane, crew was amazing, seats were adjustable

Plusy: The crew were excellent and seats were comfy.

Minusy: Headphones for the entertainment centre.could have been better. Sound quality not great.

Plusy: Customer care was super supportive

Minusy: Inflight sandwiches

Plusy: Usual faultless KLM experience

Minusy: Nothing.

Plusy: Good amount of space on the plane, lots of movies to watch, good food and drink.

Plusy: Usual faultless KLM experience

Minusy: Nothing.

Plusy: very nice crew

Minusy: my baggage was lost

Plusy: Great crew.

Minusy: Ran out of business class meal. Substituted a Econ class.