Znajdź tanie loty na trasie Nowy Jork-JFK - Poznań

"I had to cancel my trip because of COVID delta. My brother who I visiting got scared and didn’t want me to visit. I paid for insurance that you provided through your site. Allianz hidden in terms that canceling because of COVID fear isn’t covered. I was never offered insurance through delta on your site witch I would have bought. Delta isn’t even giving me a credit for a flight and keep my money. What a scam and I’m very disappointed in the services I received."

"Boarding was on time (if not a little early). The flight was unfortunately not properly catered for snack boxes in main cabin. This is likely a one off instance, but it’s a long flight for no food options other than pretzels and Biscoffs. Service was attentive and friendly. This particular flight offered Delta’s DeltaOne lay flat first class seats. Would highly recommend. Flight left on time and arrived early!"

"It would have been nice to be served some water"

"The 2 hour delayed and the seats were very uncomfortable for economy"

"1/2 late for no reason"

Plusy: "Friendly crew Flight left on time Refreshments were alright Thankful for the free WiFi"
Minusy: "Seats were small Hardly any space below seat to store hand luggage Aisle was tight"

Plusy: "Crew was very efficient"

Minusy: "More snack options"

Plusy: "Nothing, I'm tired of the changing policies every time i fly with no heads up from the airline"
Minusy: "Consistency, customer service, customer service, customer service"

Plusy: "Great flight crew, comfortable, clean plane, early arrival."
Minusy: "Better free entertainment options."

Plusy: "flight time is so confusing"

Plusy: "Entertainment on flight."
Minusy: "The boarding crew was not helpful and rude. Traveling is stressful enough, not having a boarding crew be able to answer simple questions made the rest of the experience bad"

Minusy: "Flew first class but still had to pay for internet. We also waited 20 minute in the runway after landing"

Plusy: "Amazing crew!"
Minusy: "NA"

Plusy: "Amazing Crew, Entertainment and Comfort."
Minusy: "Hot meals served in First Class as opposed to just snacks."

Plusy: "I would like to have ore of a grace period to check baggage."

Plusy: "The seats were extremely comfortable! I"
Minusy: "Nothing"

Plusy: "Seat was great, complimentary snacks and alcoholic beverage"

Plusy: "Nothing"
Minusy: "I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out"

Minusy: "Give food to passengers"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Minusy: "Good"

Plusy: "The flight was on time at departure and 30 minutes on arrival."
Minusy: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"

Plusy: "Early arrival. On time departure. Good selection of movies"

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Minusy: "After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight."

Plusy: "Boarded and left JFK on time and arrived 15 minutes early to Seattle. Love DELTA."

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "very nice and willing stewardesses"
Minusy: "tragic little place for legs, lack of space"

Minusy: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Plusy: "The flight for getting us therw"
Minusy: "No food and no entertainment"

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "I paid 60 bucks for an emergency row exit, take get some extra leg room and space so that I would be fresh when I arrived in Munich. However KLM allowed a passenger — who did not pay for the emergency row to sit next to me because he needed the extra space because he was a liarge man, and clearly didn’t fit very well in the economy seats. Thus I I lost all the extra space and actually would of preferred a regular economy seat. that would’ve been more preferential then paying $60 and getting less space than I would’ve had it in a regular economy. I understand the other passengers comfort was important and if that was the case he should’ve paid $60 as well."
Minusy: "I did not get a choice of seat for the one and a half hour flight from Amsterdam to Munich and I sat in a middle row for the first time in 20 years."

Plusy: "Nothing"
Minusy: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."

Plusy: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks."
Minusy: "The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration."

Plusy: "Very comfortable and didn't feel cramped. Quick flight."
Minusy: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."

Plusy: "Giid free sandwixh. Very good entertainment system. Good seats."

Plusy: "Service was outstanding"
Minusy: "TV froze and was never fixed."

Minusy: "Force me to take a bad seat"

Minusy: "I was sitting in the last row and the bathroom smell was hard to deal with."

Plusy: "I didn't like much about this flight."
Minusy: "Flight left late. When we landed the sky bridge was broken so we had to walk outside, which isn't a big deal but it took a while sitting on the runway for the stairs to come. Then we proceeded to baggage claim and waited a few minutes and one of our 2 bags was there. The crew member then said "that's everything. If you're missing bags come see us." Well about 5 people on a small flight had to see them. My bag was stuck in JFK. I was told id have to come back to the airport tomorrow. At this point id been traveling for close to 24 hours. Im not a happy camper. I usually fly JetBlue and this has never happened with them. Delta acted like its a normal thing with them. I paid 25 dollars to check each bag. How can both my bags not reach their final destination together and how come this seems like a normal procedure for Delta. I paid you for a service and now I have to drive back to the airport or wait for you at home to deliver my bags whenever Delta feels like it. I probably won't fly Delta again unless I absolutely have to."

Plusy: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Minusy: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"

Plusy: "Staff was really nice and helpfull"

Plusy: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Minusy: "No free wifi."

Plusy: "Boarding was very organized and quick. Slight delay taking off but not bad for JFK. Lovely crew. Bumpy flight but the captain kept us informed. Food better than expected. Flight arrived early but no gate so we had to wait."
Minusy: "OMG! The seats are obnoxiously close together. I could only sit perfectly upright and even then my knees were pressed tightly against the seat in front of me. I am only 5'7". Impossible to rest due to lack of space. I tried to put my head down on my tray table but couldn't since it hit the seat in front of me. Mid flight my 13 year old daughter got back spasms. Upon arrival we could barely walk and looked like two old women limping down the jetway. No idea how a tall or larger person could have even sat down."

Plusy: "Some of the ground staff was trying to be helpful."
Minusy: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"

Plusy: "That I made it to Dublin"
Minusy: "The flight was delayed due to aircraft issues making us 2 hours late for vacation. THIS IS MY HARD EARNED MONEY! I literally put blood, sweat and many many tears into this trip. The flight attendant was so rude on this trip. It was like she was absolutely offended by my presence. I barely even spoke to her except to make sure of my vegetarian tray to which I got the nasty reply "You'll have to wait because I don't have it with me now". If I wasn't so focused on sleeping as much as I could I would have written her name down. No complimentary cocktails for Preferred Seating? Seriously? What did I upgrade for exactly? Literally four inches of space? Late, rude, money sucking industry who holds no accountability for wrong doings. Don't get into the Health Industry.. you'll kill people with this flippant attitude. Bleh.. I doubt I'll fly with Delta again. The thought of having to do so turns my stomach."

Plusy: "Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!"
Minusy: "The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt"

Minusy: "Flight delayed and I missed connection"

Plusy: "The crew was good and the food from Frankfurt to Abuja was good"
Minusy: "The layover time was extremely too long and would even be longer during my return"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "There was a good amount of leg room and the seat reclined to a comfortable position to sleep."

Plusy: "The large amount of entertainment to choose from was very nice."
Minusy: "Timeliness and comfort in seats could be better."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "They give you food in this airlines. Crew was nice always serving drinks."

Plusy: "Loved the food and drink service."
Minusy: "Did not like how far back the seat in front of me went. Causes a cramped ride."

Plusy: "crew wasn't friendly, seats are very narrow and uncomfortable"
Minusy: "FOOD WAS DISGUSTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Plusy: "One of the best flights (airline) I have ever flown. GREAT crew that were kind, pleasant and helpful. ZERO attitude. I def will fly with them again in the future."

Minusy: "More tasty food."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Flight attendants were excellent and very accommodating."

Minusy: "The Soviet Union wants its airline back. This was perhaps the RUDEST airline experience I've ever experienced. I was at Frankfurt (FRA) airport waiting to board Air Moldova Flight 864 to Chisinau (KIV). Due to a delay caused by Frankfurt security (and no fault of my own), I was delayed in reaching the gate. Since it was past my boarding time, I grabbed my bags from the conveyor belt once past security without having time to repack. I arrived at the gate and the extremely rude Air Moldova gate agent on duty yelled at me and demanded that I give her my boarding pass. When I told her I needed to pack, she yelled that there was “no time for that”. When I searched for my pass, she again yelled and said “NOW!”. When I told her that it was not my fault that I arrived late since there was a delay at security, she said “Not my problem!”. After she checked my boarding pass, I tried to repack and she again yelled “There is no time. Go to the bus NOW!” I once again told her that it was not my fault I got delayed and she again yelled “NOT MY PROBLEM”. In addition to rude employees, the airline is clearly in violation of safety regulations. The safety card in the back seat pocket was written in ARMENIAN – and Armenian only, thanks to the plane having been leased and Air Moldova not appropriately changing the safety cards. How did they expect people who read Romanian or Russian (the local languages) or English to understand it! On top of that, the plane was easily 20 years old or more and dirty. If they can't even keep a plane clean or have the appropriate safety cards, what else are they not maintaining. Do not fly this terrible airline!"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Great airline"

Minusy: "Tight seating"

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Minusy: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Plane and service was excellent"

Plusy: "Friendly staff!!!"
Minusy: "All good!!"

Plusy: "The incrediblesmoothness of the flight: the lane to Frankfortwas a dream plane, and the pilots are to be congratulated."
Minusy: "nothing"

Plusy: "Crew and flight were great,love the hot towels,constant drink service,clean up after"
Minusy: "Food wasn't the best I ever jad on a flight,only reason this flight didn't get solid 5 stars from me!!"

Minusy: "The flight was delayed twice and the gate was changed..."

Plusy: "Crew"
Minusy: "Late noisy too many children slow boarding"

Minusy: "Too hot on plane but food was more ham expected and drinks were appreciated"

Minusy: "Very hot throughout the entire flight."

Plusy: "The crew was very friendly."
Minusy: "1. There was no beverage service before the meal - that's new to me (travelled 4x around the globe, mostly with LH 2. It took 3 people to open the meal seal with the plastic knife ... 3. You need a written contact with your neighbor about the foot placement - space is so narrow, you need to take turns if you would like to come off the plane without back injuries 4. New custom: serve coffee AFTER breakfast 5. Nobody walked around with water or juice between the meals - you had to wake your neighbor since climbing over someone is no longer possible [either] 6. If you have 2 beverages on your tray and your neighbor needs to get out, you need a third person to assist (impossible to get out of your seat with 2 beverages in your hands (we tried it!) - just too narrow (even for a European Teenager) 7. It was not clearly visible who boards where. An Economy couple standing patiently in line at the Wong boarding line was sent back to the end of the long economy line - although NOBODY was in the business line"

Plusy: "Flight on time and excellent service."
Minusy: "Food was not great."

Minusy: "Opóźnienie lotu"

Plusy: "Boarding was fast. Lots of bathrooms."
Minusy: "wifi was really bad, and they said that's how it is poor choice of movies cramped seats poor food choices"

Plusy: "Wasn’t Lufthansa, was Singapore Airline from Ny to Frankfurt.Was excellent definitely."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "The plane, entertainment and crew (except for the one flight attendant who seemed to think she was too good for the job). The personal at the airport were very helpful."
Minusy: "A flight attendant was impatient with children, cranky and rude. Other members of the crew were very friendly and let my son check the second floor and cockpit. There was only one choose of main course."

Plusy: "The staff was kind and friendly (which always is the case with Lufthansa!). I felt like more than just a passenger but as a cared for customer."
Minusy: "The premium economy seats, while more spacious, were not much more comfortable. They reclined to the point that it was awkward when using the leg rest. Would be better if the leg rest could raise a little higher.."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Nice plane, airy. Lufthansa crew are always nice."
Minusy: "Chaotic check-in. I'd checked in and selected seats in advance. But flight was overbooked and I got a standby ticket with no seat while my 4 family members, including 3 on the same reservation, were seated. I had to stand in line as a standby, and then was assigned a seat that didn't recline at all -- not the best for an overnight flight, and having planned, checked in and gotten a seat, IOW done what I was supposed to, it wasn't a nice way to be treated."

Plusy: "Good aircraft, great crew"
Minusy: "Flight was 3hrs delayed due to late arrival of the aircraft"

Plusy: "Efficiency and level of care, quality of food and drinks, not to mention the entertainment on Lufthansa Airlines!"
Minusy: "Nothing to write here, whole experience was excellent!"

Plusy: "Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent."

Plusy: "service crew"

Plusy: "yes, seat is always ok , I'm not overweight"
Minusy: "basically, nothing, just keep smiling"

Plusy: "Seat was very comfortable. Crew was great."

Plusy: "Good amount of leg space"
Minusy: "Entertainment"

Plusy: "Clean and new planes. On time."
Minusy: "On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!"

Plusy: "Good experience, service was good, and attendants were courteous"

Minusy: "Austrian airlines did not even notified us about cancellation."

Plusy: "Fast flight , friendly staff , ok food"
Minusy: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"

Plusy: "Liked all except the food"
Minusy: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"

Plusy: "Almost every thing was very good"
Minusy: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Plusy: "Comfortable"
Minusy: "None"

Plusy: "The crew was superb. Extended leg room seats had a lot of legroom. Good wines, decent dinner."
Minusy: "Very strict carry on policies, much strictet than US carrieers, primarily by weight. Known traveler numbers (Glibal Entry) were not askrd at the time of online check in and ad a result, TSA Pre didnt show up on out boarding passes. Agent at the counter coulsnt dix it euther. Surprisingly, very disappointing breakfast."

Plusy: "Friendly flight attendants."
Minusy: "Lost baggage is never good."

Plusy: "Crew was very friendly, food was decent and the boarding was a breeze."

Plusy: "Friendly staff with great service"

Minusy: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"

Plusy: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Minusy: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"

Plusy: "On time and amazing flight crew! SO attentive and personal...seemed to really enjoy their job."
Minusy: "Nothing"

Plusy: "all good."
Minusy: "austrian airlines female flight attendants have to wear ALL red. it seems a bit much."

Plusy: "Direct connection"
Minusy: "Meal is horrible"

Minusy: "Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions."

Plusy: "Friendly staff, efficient"
Minusy: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"

Plusy: "The flight was comfortable and very timely."
Minusy: "Very little leg room."

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Minusy: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."

Minusy: "A poor choice of video/film/documentaries. Limited and uninteresting."

Minusy: "I can not afford first class tickets..."

Plusy: "proff handeling of sick person !Othervise quiet and nise trawel!"

Plusy: "I will never travel with Austrian airlines again"
Minusy: "My flight was cancel,then they transfer me to swees airlines they checked me in they took my luggage and then they told me I can't travel coz I can't make 2 stops inside the Europe. I have to wait 1 hour and 30 minutes to fine my bags . I went back and forth from terminal 1 and 4 many times.The changed my flight to turkey airlines and I wait 9 more hours at airport to check in again. Terrible experience ☹️☹️☹️☹️☹️☹️☹️☹️☹️"

Plusy: "The plane crew was really nice always there for my needs."
Minusy: "The seats were uncortable my chair was very wobbly."

Plusy: "Free drinks."

Plusy: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."

Minusy: "Food I think getting worse."

Minusy: "Boarding in Vienna was completely unorganized. Received zero instruction from crew on new boarding information."

Plusy: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"

Plusy: "Boarding was easy. We took off a bit late, but landed on time. Staff was responsive."
Minusy: "Mediocre breakfast. Entertainment wasn't great."

Plusy: "The crew"
Minusy: "The food and the boarding at Vienna airport"

Plusy: "All flight members were servicing very pleasantly"
Minusy: "Nothing"

Plusy: "The food was very good! And the movies you could choose too."

Plusy: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Minusy: "Entertainment on board was useful"

Plusy: "Comfort seat. Good mouvies"
Minusy: "The aircondition was to high. I was almost frozen."

Minusy: "Thay did not let us in the plane because they changed the name order on the ticket"

Minusy: "Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service"

Plusy: "The coffee was excellent. It was like something from a fancy coffee shop, not a plane"
Minusy: "Chicken w mashed potatoes plus potato salad? Too much potato in the dinner meal"

Plusy: "The plane was comfortable and the crew was nice and efficient. My legs did not cramp up on the long flight. Good job."
Minusy: "My experience at Vienna airport was HORRIBLE. No jet bridge -- stairs to walk onto the tarmac. Board a crowded bus to get to the terminal. The terminal was a nightmare...up the stairs, down the stairs, walking forever like a mouse in a maze. Very inefficient and crowded conditions at the gate for boarding. Not enough information as to what's happening. I felt like a sardine in a can! The personnel at the gate were not at all friendly or forthcoming with information."

Minusy: "Flight was canceled and I was rebooked to another airline. Terrible customer service too, polite and sorry, but only repeating their statements over and over again."

Plusy: "Excellent service"

Plusy: "We left late but efficiently."

Plusy: "We appreciated the upgrade to business as we are frequent travellers on Austrian; the flight attendants were very patient and kind with our children"
Minusy: "Food too salty; would've liked to see English subtitles for German language movies"

Minusy: "I can't believe they charge extra to reserve a seat. Just charge an honest flight."

Plusy: "I like the service,was great, flight was smooth,great team!!!"

"I love KLM, its very spacious and clean and the landing is always very soft. Great Airline!"

"They canceled our flights but they flew anyway."

Plusy: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Minusy: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Plusy: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Minusy: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Plusy: "Nice crew, good food."
Minusy: "Both bathroom were not working in business class area."

Plusy: "Decent price for economy comfort seat, 4A."
Minusy: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Plusy: "Customer care was super supportive"
Minusy: "Inflight sandwiches"

Plusy: "The crew and the timing were ok"
Minusy: "The seats were uncomfortable"

Minusy: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Plusy: "Crew was helpful and food was very good"
Minusy: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plusy: "The crew is really welcoming"
Minusy: "The seats are too narrow and a bit too hard"

Plusy: "Entertainment was amazing"
Minusy: "Seats a bit hard"

Plusy: "Awful"
Minusy: "Everything"

Plusy: "Like the overall KLM experience"
Minusy: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Plusy: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plusy: "Crew was good"
Minusy: "Food"

Plusy: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Plusy: "The crew was really friendly."
Minusy: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plusy: "Crew was excellent -kind nice and very attentive"
Minusy: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Minusy: "Nothing special"

Plusy: "Very friendly and helpful crew."

Minusy: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Plusy: "The attendants took great care of us. Super smooth flight."

Plusy: "The crew were hardworking, responsive, conscientious and friendly"
Minusy: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Plusy: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plusy: "Flight crew was fine. Food was good."
Minusy: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Minusy: "Food"

Plusy: "The aircraft was clean"
Minusy: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Plusy: "The staff was extremely pleasant. Food was good!"
Minusy: "Have no complaints"

Minusy: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Plusy: "Seats were comfortable"
Minusy: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Crowded seating, wake-up for breakfast service two hours before arrival"

Plusy: "Service provided by the staff"
Minusy: "The navigation of the entertainment system is not very friendly"

Minusy: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Plusy: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Minusy: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Minusy: "Two hours delay in the start."

Plusy: "Usual professional and friendly service from my airline of choice for most destinations."
Minusy: "Nothing"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Minusy: "Nothing."

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Minusy: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Minusy: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Plusy: "More leg room"
Minusy: "Space"

Minusy: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Plusy: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Minusy: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Plusy: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Minusy: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Plusy: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Minusy: "See previous"

Minusy: "More options for gluten free food. Always get the same dish"

Minusy: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Minusy: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Plusy: "Average crew. Average seat."
Minusy: "They could have controlled screening babies better. They just let them scream....."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "The new movies selection, food was very good, staff more friendly than previous flights"
Minusy: "Boarding always a problem on MEA we have to wait too long in the queue"

Minusy: "Lost my luggage."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Plusy: "Air France has the best crews! They really go the extra mile."
Minusy: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Plusy: "Flight was delayed 4 hours with no explanation"
Minusy: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"

Plusy: "The crew was helpful and accommodating"
Minusy: "The flight was delayed, missed connection, and lost baggage. Subpar."

Plusy: "FA kept bumping into my seat waking me up"
Minusy: "Return the 777 to 9 across"

Minusy: "wine selection divider between seats"

Plusy: "The crew was very careful"

Plusy: "Lot"
Minusy: "Nic"

Plusy: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Plusy: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Minusy: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Plusy: "Just a routine flight but done with perfect execution."
Minusy: "Nothing."

Plusy: "Service and crew are great"
Minusy: "Seats"

Minusy: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Minusy: "My luggage was lost in Paris. Now I need to wait still."

Plusy: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Plusy: "The food was okay and the staff were friendly."
Minusy: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Plusy: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Minusy: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Plusy: "Food was good. Crew nice and professional."
Minusy: "Landing was not so smooth."

Plusy: "Nothing"
Minusy: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Minusy: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Plusy: "Ok"
Minusy: "Nothing"

Plusy: "Plane was comfortable and new."
Minusy: "Nothing really."

Minusy: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Plusy: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Minusy: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Plusy: "The service was very professional."
Minusy: "Everything went well."

Minusy: "Screen broke half way through flight. Food was poor"

Plusy: "The cabin crew was very good!"
Minusy: "The economy premium seats are very uncomfortable"

Plusy: "La entrada"
Minusy: "El resto de cosas"

Plusy: "Plenty of seat space"
Minusy: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Plusy: "Super fast boarding and smooth takeoff"

Plusy: "What’s not to like!"

Plusy: "On time after latish start"
Minusy: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

Plusy: "Hospitality of the flight attendants"
Minusy: "Toilets could hv been cleaned more often"

Plusy: "Got pillow, blanket, headphone and eye cover"
Minusy: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "only there were del;ay at JFK"