Znajdź tanie loty na trasie Kraków - Paryż Beauvais-Tillé

Plusy: We landed

Minusy: Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway

Plusy: Prices on in flight purchases

Minusy: Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed...

Plusy: On time

Minusy: We got sanatizer when boarding which was so small like a stamp, useless

Plusy: The crew was ok. The seats no conmfortable.

Minusy: Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride..

Minusy: Larger leg room

Plusy: Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft).

Minusy: Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair.

Minusy: Lower the aircondition temp, it was hot in the plane during flight

Plusy: Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports.

Minusy: 6 hours delay due to bad weather.

Plusy: The crew was very professional and I cannot complain about that.

Minusy: Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip.

Minusy: Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle.

Minusy: I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off.

Plusy: We had an eventless and safe flight and it was not too cold on the plane.

Minusy: There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience.