Znajdź tanie loty z Indianapolis do Polski

Plusy: "Crew was helpful and ver polite and efficient"
Minusy: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Minusy: "Better entertainment selection"

Plusy: "ok"
Minusy: "reached in time for onward connection but the gate had closed 30 mins before and had to stay overnight in munich Lufthansa did poor job of communicating rebook on same day thr Delhi.By the time we got to see agent in service desk that connection thr Delhi was also not an option.veryfew counters muni"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "The crew was excellent"
Minusy: "N/A"

Plusy: "Seats were good."
Minusy: "Frankfurt airport was bad. Too hot and poor organization. There was no place to sit and we were not allowed to go to the gate where sitting place was available."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Very nice new clean airplane (beautiful), excellent crew"
Minusy: "Lufthansa may consider reworking the boarding area"

Plusy: "It was very comfortable and service was great and good food and drink"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "The crew were super friendly. There was plenty of space and I slept for a few hours"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Same as above."

Plusy: "Staff was great."
Minusy: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Plusy: "Smooth boarding."
Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."

Minusy: "Opóźnienie lotu"

Plusy: "Everything except that cookie!"
Minusy: "I liked everything except the cookie. It reminded me of the low quality supermarket American cookies, way too sweet and flavorless. They used to give little sandwiches, excellent in quality!!! A cookie is good too, but a better one would do a great difference! It was early morning, who would eat a sugary chocolate chip cookie for breakfast? But otherwise, I would fly with Lufthansa again in a heartbeat!!! Thank you!!!!!!"

Plusy: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Nothing."
Minusy: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."

Plusy: "Room to stretch out in, the benefit of extra space on the tray; relaxed crew, and quiet co-travelers."
Minusy: "Nothing to not like. Wish all flights would be like that."

Plusy: "boarding area was bit confusing"

Plusy: "Nothing!"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Clean. Friendly staff"

Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."

Minusy: "Needed more option in sports. Specifically Cricket"

Plusy: "I liked the food."

Plusy: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "nice and polite crew"
Minusy: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Plusy: "Short flight, not much to say about it."

Minusy: "Oversold flight."

Minusy: "Our flight was scheduled to leave at 7:00 a.m. We arrived at the airport at 4:00 a.m. to check in. When we tried to check in the lady told us our reservation was canceled. Luckily an airport employee worked his magic and had us added back onto that flight."

Plusy: "We landed safely and weren't too delayed."
Minusy: "Food has not been good."

Plusy: "everything"

Plusy: "Crew"
Minusy: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

Plusy: "Friendly crew"

Plusy: "Everything! Excellent stewards too!"

"Never booked this flight"

Plusy: "Staff were polite"
Minusy: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Plusy: "Perfect"
Minusy: "Nothing. Flight was amazing"

Plusy: "Crew good and seat OK but not exceptional for business class"
Minusy: "Food was average - main course could have been better. Range of movies ok but not great"

Minusy: "Still don’t have my luggage yet"

Minusy: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Plusy: "Excellent crew, good food & movie selection."

Plusy: "The crew was pleasant"
Minusy: "Baggage checkin & flight boarding was slow & disorganized."

Minusy: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Minusy: "The plane was very hot"

Minusy: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Plusy: "Food provided, staff kind"
Minusy: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Plusy: "Friendly staff"
Minusy: "Security check at gate; No priority"

Plusy: "Lovely crew, very helpful"
Minusy: "N/A"

Plusy: "The crew were amazing and the flight was very smooth."
Minusy: "Keep up the good work"

Minusy: "lost baggage"

Plusy: "Entertainment options."
Minusy: "Service was poor, seat did not recline, and the food was terrible."

Minusy: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Plusy: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Minusy: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Plusy: "Friendly hostesses"
Minusy: "Flight was delayed 3 hours"

Plusy: "Crew was excellent -kind nice and very attentive"
Minusy: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Minusy: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Plusy: "Very friendly and helpful crew."

Minusy: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plusy: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minusy: "Nothing to say"

Plusy: "Snooth and efficiënt with a KLM service"
Minusy: "No entertainment"

Plusy: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Minusy: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Minusy: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Plusy: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Minusy: "That it didn’t happen."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Everything is top notch for an airline company."
Minusy: "Nothing.... I enjoyed every moment of the flight."

Plusy: "Good services!"

Plusy: "The leg room, was surprisingly roomy"
Minusy: "The food and that there was no entertainment."

Plusy: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Minusy: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Plusy: "Excellent very good"
Minusy: "Everting so good ex"

Minusy: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Plusy: "The food service was good and the flight attendants were friendly."
Minusy: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Plusy: "The staff was extremely pleasant. Food was good!"
Minusy: "Have no complaints"

Minusy: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Plusy: "Very friendly and helpful personnel."

Plusy: "Service impeccable!"
Minusy: "They have one line of executive class after the kitchen and toilet, is very noisy."

Plusy: "Easy boarding, plenty of room"

Plusy: "Comfort economy well worth the extra."

Plusy: "The crew service is impeccable. Ground services very friendly and professional."
Minusy: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Minusy: "Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS"

Plusy: "Crew was very pleasant."
Minusy: "There were no announcements at all about the delays! It was confusing and poor service."

Plusy: "A lot of seating space. very comfortable."
Minusy: "You have to pay for wifi."

Minusy: "They contracted with United from Washington LA and United is a mess Btoke our luggage, wouldn’t honor seat selection we paid additional for, uncomfortable, ..."

Plusy: "Seating room, food, and service"
Minusy: "Nothing"

Minusy: "My connecting flight was late and it was confusing where I needed to go from customs to catch my next flight. More info available on the app would have been helpful"

Minusy: "They seats were cramped and didn’t have a lot of cushion. The BBQ chicken lunch was not good. There needed to be more frequent water available"

Minusy: "Luggage fee were outrageous."

Plusy: "Efficient"
Minusy: "Difficult to find check in at Copenhagen airport"

Plusy: "Great selection of movies."
Minusy: "Sitting on runway for take off for some 40 minutes."

Plusy: "Good movies and food good. Seats wide enough and mostly enough bathrooms."

Plusy: "Flight left on time, plane was clean, the entertainment was good, and the food was good. The crew in this flight were polite and responsive."

Plusy: "Movie selection, warm buns,"
Minusy: "no thing to report"

Plusy: "Very helpful staff."

Plusy: "Timely & helpful"
Minusy: "Nothing"

Plusy: "Price and destination was convenient"
Minusy: "They said coffee and tea was complimentary but they didn't serve a number of people for some reason"

Plusy: "Jal is the best airline"
Minusy: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Plusy: "The crew was very kind"
Minusy: "Nothing :)"

Plusy: "On time, clean aircraft not too full!"
Minusy: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Minusy: "They only offered tea and coffee for free as a drink and nothing anything more, and were not kind at explaining this."

Plusy: "Top notch service , catered very much to Americans . Would definitely fly again"

Minusy: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"

Plusy: "Seating was great, bumped to business class w/ extra chg."
Minusy: "Earphones not working properly and when I ask they reset TV. Never came to ck on me afterwards. Not available to to ask.no vanilla icecream, only chocolate."

Plusy: "This wasn't a very long flight and I didn't eat or drink anything so there isn't really that much to say. But I can say that nothing was a problem at all"
Minusy: "There were no problems"

Plusy: "All good with SAS. Not good with me. I forgot to ask for a window seat."
Minusy: "I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway."

Minusy: "Booked SAS Go level which included 1 piece of luggage each. At check-in, we were told that is not the case despite SAS' own website saying that it is. I was charged another $320 and I am disgusted with their business practices which revolve around, deceit, lies andl I would even say fraud! There were many others complaining about the SAS Go luggage issue and then having to pay again. I could have gone with Ryan Air for a fraction of the cost."

Minusy: "Multiple maintenance delays and groundcrew forgot to load some bags so there was an even further delay. Flight was cramped too."

Plusy: "Everything went smoothly. Timely boarding in a very efficient and comfortable process. Really great food and accomodating staffing"

Plusy: "It was a clean plane and entertainment was good."
Minusy: "Crew wasn't nice unless you were Scandinavian. I asked questions about going into Stockholm for our long layover. How easy it was, etc. they were less than helpful. My daughter and I figured it out ourselves. Won't fly them on next trip. Air France or BA r better"

Plusy: "I was able to keep window open for the whole trip. Few others kept the window shade up."
Minusy: "Loud engine sounds. I wore ear plugs but they were not enough. Must invest in noise cancelling headphones if I fly with SAS again, apparently."

Plusy: "I felt valued. The plane was clean and in good condition. The flight crew and attendants were very professional and took good care of the passengers. It was a quiet and stress-free travel experience."
Minusy: "Can't think of a single thing."

Plusy: "Fast bording. All good, no problems."
Minusy: "Online check-in with just 24h before the flight. Can be a problem if you are travelling"

Minusy: "No food, no entertainment. Bring a book."

Minusy: "No one from the flight crew gave us the border card. We waited in the border line only to be told once we reached the front that we needed to leave the line to fill one out. No guest on the Oslo to Edinburgh flight was given one."

Plusy: "tjis flight was on United Airlines. It was nice and simple"
Minusy: "the landinf was ROUGH and The plane was very grimy"

Plusy: "On time and smooth travel."
Minusy: "No choice in dinner items."

Plusy: "Nice crew"
Minusy: "The flight is very noise they never turn off the lights and close the windows so it's very hard to try to sleep."

Minusy: "Rated low on food and entertainment because they didn't have any of such items... Not because they were bad."

Plusy: "Clean Cabin/Food selection/"
Minusy: "it all started at Boarding..... long lines with no access for premium passengers to board. get to Aircraft and no greeting......Late /Delayed Departure which caused a HELL of a Trip including missed connections in IAD and Sleeping in the Airport till that next day! my 16 hour trip back home turned into 37 Hours.........Cabin Crew not so friendly and in a rush! I was surprised, normally they are always pleasant and smiling."

Plusy: "Passengers nice"
Minusy: "Food options not everyone eats chicken"

Minusy: "Could not even PAY for an upgrade due to a meal request, even though I brought my own food - and would waive the meal request. Inedible vegetarian meals in flight. Earbuds didn't work. At least I had my own to use. Plane became stifling warm mid-way. Friendly flight crew does not make up for the terrible gate experience and inflight discomfort. SAS cares about profits not passengers. Plan to take another airline on future flights to Europe."

Plusy: "Crew was super sweet!"
Minusy: "Food"

Plusy: "Wide seats with excellent leg room in exit row- a bottle of water waiting at or seats-- we love the two seat configuration --attendants ready to serve any need with a smile."
Minusy: "Bought our tickets from Kayak and as a result had a very difficult time upgrading seats."

Plusy: "My seat did not recline."
Minusy: "That the staff didn't seem to think it was a big deal."

Plusy: "The food is great, the flight attendants are great, and the flight is comfortable."
Minusy: "There is little legroom unless you are in first class."

Plusy: "I requested a gluten free meal and was happy with it."
Minusy: "leg room was a bit tight"

Minusy: "Disorganization and unpreparedness."

Plusy: "Most flight attendants were very friendly and accommodating. Bathrooms were cleaner than most other airlines. Flights were on time."

Plusy: "Overall this was a great flight. It was short, comfortable, and SAS service is always great."
Minusy: "The short delay in departure."

Plusy: "Very nice crew and quiet."

Plusy: "The crew was fantastic. Very accommodating!"

Plusy: "Flight was cancelled"
Minusy: "If flight took place"

Plusy: "Flight on time, seats comfortable."
Minusy: "For such a short flight no improvements are needed."

Minusy: "This has been the most convenient way I’ve ever traveled."

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Minusy: "Hotel was rubbish"

Plusy: "The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!"

Plusy: "Information easily available staff friendly"
Minusy: "The seats on the plane are so hard they cut off circulation in my legs . I fly everywhere and never have this issue. Soften up those seats a bit"

Plusy: "Good seat"
Minusy: "Free food"

Minusy: "Missing one suitcase and it will be delivered a day late supposedly"

Plusy: "The crew were what you would expect - friendly & efficient"
Minusy: "Uncomfortable seat Entertainment screen inadequate - flickered and touch control worked around 30% of time Entertainment choices were tired and outdated"

Plusy: "Na"

Plusy: "Yea the crew members were very polite and nice"
Minusy: "There was no charging point in the plane in my returning flight so that was a bit disappointing"

Plusy: "The seats were nice"
Minusy: "They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids"

Minusy: "Luggage did not make it to Warsaw"

Plusy: "Great flight attendants."

Minusy: "I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc"

Plusy: "Efficient boarding, friendly staff"
Minusy: "Very poor movie choice and poor quality screen"

Plusy: "Landing was perfect!"
Minusy: "None"

Plusy: "The seat was comfortable,but was very cold around 1h after start. The fan should be regulated by passengers.The crew was nice. I liked the movies"
Minusy: "Dinner was not good not tasty.no free snacks"

Plusy: "The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system."

Plusy: "Ability to prclear customs, that’s about it........."
Minusy: "Going from Air Lingus to American Airlines - they were unable to coordinate our checked baggage. The AA gate agent had no idea what to do. Unsurprisingly, when we landed our bags did not. We are still waiting to see where they are and if we get them back. It seemed that even though we asked and were reassured several times, the team at AA was unable to deal with the luggage transfer"

Plusy: "Staff."
Minusy: "No USB connection."

Plusy: "On time, smooth boarding."
Minusy: "Nil"

Plusy: "Food was decent and they came back to offer us another drink."
Minusy: "Plane was old and dated. No usb or outlets to charge any devices on a 10.5 hour flight. Also seating was small and cramped. I wish there was a way to automatically get an isle seat or emergency row seat if you are over 6ft tall."

Plusy: "Crew did really well in their roles."
Minusy: "BA are no different than all operators in the drive to put as many bums in as many seats as possible. News flash. Only so many sardines go in one tin. Make seats more comfortable and more leg room and we would pay the premium for that reputation as a caring, comfortable operator."

Minusy: "My flight never happened due to the cancellation."

Plusy: "Boarding was smooth as well as the flight."
Minusy: "Seats are not as comfortable as the 747 ones."

Plusy: "We got nothing:-(!"

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Plusy: "Comfort."
Minusy: "On arrival to Heathrow we sat on the tarmac for an hour and a half as apparently there was not enough staff to connect the plane to the gate.The computers to tell us where our connecting flights were, were down so they could not tell us which gate to go to. When we finally disembarked, I was not allowed to my gate despite it being in the same terminal and having 40 mins to go.I was directed to a BA desk to get another flight. After 15mins waiting here the staff were rude and announced they would be closing. I finally was directed to departures to be told the only option was the same time tomorrow. Terrible journey!"

Minusy: "Connecting flight experience - Had to wait in a line for around 5 hours just to speak with a customer service representative at the London airport because my previous flight was delayed and I had missed my connecting flight."

Minusy: "Flight was delayed almost an hour. Not even free water. You had to buy it."

Minusy: "Your partner Webjet is a horrible company lacking customer service of any kind. And since i was linked to them from your website I will be cutting my ties to kyak as well."

Minusy: "You had to pay for everything and I do mean everything. Even a glass of water. There were no glasses unless you paid for a bottle. If I have a choice I won’t be flying British Airways again."

Minusy: "Nothing was on time, zero service, non existent customer service"

Plusy: "Large seats, fast service."
Minusy: "Nothing."

Minusy: "It was August 18. They lost my baggage. Next day on Saturday at 3 pm I had a wedding and I was a wittness.In the baggage a had a dress for me and part of dress for the wedding's couple . They found my baggage on the 3th plane on the last minut. Terrible. And I had go for it by myself because LOT didnt want to send to me the courier. The fly was also 1 hour late"

Plusy: "Not much else"
Minusy: "Delayed boarding, delayed takeoff, delayed landing. Everything was done so slowly that we nearly misssed our connection."

Plusy: "Short flight"
Minusy: "Delays"

Minusy: "Once arriving in London our airplane didn't have a place to park so that we could be relieved from our flight. We waited, seated in the plane for over 45 minutes and we almost missed our connecting flight. We had to run to the next gate and getting through security checks was a nightmare. The London airport crew seemed to have terrible communication and terrible customer service skills."

Minusy: "The plane was an hour late and there was no snacks served, you had to pay even for water."

Minusy: "No entertainment on a long flight. Not good."

Plusy: "Impressive airplane at first sight when boarding."
Minusy: "Blankets were a little bit dirty. Screen was very small compared to other air crafts. Food was... British. So it was OK. Crew could have been better."

Minusy: "Checkin staff , who don't appear tombs BA but from another airline working on behalf of BA, apparently punted a problem they knew would take much effort to resolve to the BA agents at Heathrow"

Plusy: "NOTHING!"
Minusy: "I had been waiting a few hours for my next connecting flight ant at about 8:00 pm (45 minutes before departure), they announce that our flight might be delayed do to mechanical problems on our plane. It took them 4 hours to fix it. Which was not too bad. What was bad is that they lied to us. Because I missed my connecting flight, they said that they would be waiting for us with our new flights and not to worry. When we arrived in London, we were scrambling to find out where to go. there was several families in front of me that missed their flights and they were having problems trying to re-book their flights. It took about 3/4 hours for me (one person) to re-book my London to Glasgow because I was stuck behind families. I was trying to explain one of BA employees that I (1 person) needed a flight to Glasgow. It was getting late and I was worried that I might miss the last flight of the day and would be stuck in London until the next day. She didn't like that I told her that and didn't want to help me. so it took me about 4 hours in line to get my flight and had to rush to get it. I had also purchased a window sit that I was not able to get. The guy that help me re-book my flight told me that I would have to call for that. Which I did now but the first phone # I called, the guy said that I had to call this other #. I called the # he gave me and a recording comes out that they are too backed up with calls and cannot help me to go to the website. At the website, they are asking for the flight # of the re-booked flight (I only have my original flight #'s on my email). I don't know what happened to the ticket they gave me to board the re-booked flight so I don't have it. I don't know where else to call about my refund and also think I deserve some kind of compensation for missing a day at both airports with horrible treatment and service. CAN YOU HELP ME ON HOW TO TALK TO A REPRESENTATIVE ABOUT MY REFUND AND SOME SORT OF COMPENSATION?"

Plusy: "Large, generous leather style seats. Snack was a half-baked buttered up ham & cheese croissant (don't expect french quality, it's sustenance only) Crew was wonderful with fixing us a tea & shortbread when we asked for it while on ground"
Minusy: "Heavy fog on London pushed my Nice-Heathrow 2h back. They knew about it yet, let us board the plane more or less on time. Once on board they told us we'd stay on ground for 2h, and if anybody wanted to other plans on this new years eve, they had 5minute to get off the plane. I had only 2h transfer time in Heathrow and asked if I got off if I could be rerouted through another hub. The stewardess had no clue, but said this is usually dealt from London and they have more options there, so I staid in plane. It would have been better to know that in terminal where wifi was available and we could have BA customer service give us individual attention."

Plusy: "The crew were ok, nothing really to comment on bad or good."
Minusy: "The boarding area was just a corridor. The seats are cramped and uncomfortable. At check in there were not nearly enough staff to handle the volume of customers checking in."

Plusy: "Great food."
Minusy: "Not much space for a long flight."

Plusy: "Nothing"
Minusy: "Everything"

"Everything went very well. The crew and flight attendants were awesome. A 1hour and 20 minute flight. Enjoyed it, one step closer to home! 😃"

Plusy: "Gate agent was great"
Minusy: "They didn’t have a pilot assigned to our flight. Had to wait 3 hours for a pilot to arrive. 😞. Thank goodness I wasn’t in a hurry to get to my destination."

Plusy: "It's American you know what you get"
Minusy: "No room as always but you have to wear a mask next to another mouth breather and they still keep it hot!"

Plusy: "Efficient crew"
Minusy: "Super crowded and hot"

Minusy: "Flight attendants not enforcing mask rules. Unfortunately, many people on my flight seemed to think they're not concerned by the pandemic, and were keeping their noses out of their masks, or frequently removing their masks"

Plusy: "Plane wasn’t full, they allowed everyone to spread out in the plane"

Plusy: "They were fine. Seemed really short with a mom and her children but other than that, average."
Minusy: "Well, my flight was delayed for an hour and a half and it seemed like the airlines mistake, not weather. It's going to make me over 2 his late to a concert, which is the main reason I came here. So hopefully they let me in, or I just spent $300 for nothing."

Plusy: "The entire crew and the landing"

Plusy: "I liked that the armrest came up and that the walkway was a bit wider than other airplanes."
Minusy: "Larger seats"

Minusy: "Paid for a seat with extra legroom, but passenger in next seat allowed small child to run back and forth in the legroom. Nothing was done when observed by crew"

Plusy: "The crew was very courteous and helpful, they seemed to have a positive attitude and worked with passengers like they really enjoyed their job."
Minusy: "There was a 3 hour delay outbound and a 9 hour delay inbound. On the inbound flight I was put up in a nice hotel for the day and given a $30 meal voucher. However I missed my connecting flights and had to be put up when I got back to the States. Despite getting in at 10pm I was put on a 5am flight."

Minusy: "Late. Again. For no good reason."

Minusy: "More leg room, more attentive to customers with disabilities"

Minusy: "Well the flight was delayed out of Indy and then due to some emergency at Ohare, we taxied for at least 30 minutes causing me to be late for my connecting flight and now I'm still here waiting for my new flight which is delayed."

Plusy: "Nice crew! Specifically remember Monica"
Minusy: "Boarding was inconvenient and the plane was half empty, leaving the majority of the passengers in the back. I’m sure it’s because of weight distribution but it’s still kind of annoying."

Plusy: "Crew was attentive and professional."
Minusy: "The lady behind me was a bit of a crank / wouldn’t allow me to recline the seat / kept pushing it up. REALLY , that 3 inches was affecting you . SMH"

Minusy: "The plane was not full. I sat in row 32 with two people on either side of me. In the row in front of me there were no people in it. What’s up with that? We also sat on the tarmac at the time that we were supposed to be deplaning. We were waiting on another plane to back out of the gate for 10 minutes. What’s up with that?? American Airlines, get your act together!!!!!"

Plusy: "Super great flight attendant in first class. Very friends and beautiful smile. Nice to see on stressful days traveling. Nice job!"

Plusy: "Great service and fantastic landing!!"

Plusy: "Boarding the plane was incredibly fast. As for the crew, I got an iffy energy from one of the crew members whom I felt was trying to play on my intelligence."
Minusy: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."

Minusy: "Nothing was wrong."

Plusy: "Boarding was quick, flight took off and landed close to the time it was supposed to."
Minusy: "Seats could be more comfortable, first check d bag could be included instead."

Plusy: "It was as good as one has gotten used to"
Minusy: "It was only as good as one has gotten used to"

Plusy: "The staff"
Minusy: "The snack selection and lack of entertainment"

Plusy: "On time, even with de-icing. Very empty flight, so lots of room to spread out."
Minusy: "The older md80’s that AA is still flying are really showing their age. It will be nice when they update their fleet."

Plusy: "Easy boarding"
Minusy: "Would you like a beverage? Not unless you asked and that was only if you could get her attention. Truly felt like a second class citizen in this fight"

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Plusy: "Quick boarding and punctuality at departure"
Minusy: "Plane was not confortable"

Minusy: "We arrived 30 minutes early but then we waited 30 minutes for a gate."

Plusy: "Quick boarding and luggage pickup."
Minusy: "Mediocre staff. In my experience United is more friendly and welcoming."

Plusy: "As a fat guy, I really like these newly built AA airplanes with huge seats. Two great flight attendants, too (a rare thing this day and age). Better than average coffee for an airline."
Minusy: "Terrible turbulence. I know it's not AA's fault, but still, despite how nice the plane and staff were, I was sweating bullets for two hours!"

Minusy: "The space between seats are too small, and the seats do not recline enough (very uncomfortable)"

Plusy: "Friendly flight stewardesses!"

Plusy: "Nothing"
Minusy: "Flight cancelled. Thanks, Obama."

Minusy: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."

Minusy: "Dirty food trays trash jammed down it and flight attendant said the she doesn't touch that cleaners doBeing"

Minusy: "4 delays and two flight changes... I was late and it was crowded"

Minusy: "Flight was late, no info why, when landed in DCA NO GATE AVAILABLE - and that is past 10 PM."

Minusy: "Plane delayed, had to switch to new plane which was after two hours"

Plusy: "Odprawa na lotnisku w Chicago była OK"
Minusy: "linie lotnicze American Airlines bardzo zła obsługa stary samolot niewygodne siedzenia bardzo słabe lądowanie obsługa w samolocie była nieuprzejmy długo trzeba było czekać"

Plusy: "Great service, good window seat, smooth flight"
Minusy: "No music/radio at my seat"

Plusy: "Absolutely nothing"
Minusy: "American has gone to these thin seats so that they can cram more cattle into the back. They are absolutely the most uncomfortable seats I've ever had the displeasure of being forced to sit in, and unless you're willing to pay even more for "premium" seats, you won't even have enough space to sit. I will never, never, ever give American Airlines another penny."

Minusy: "I didn't like how we were 20 minutes early yet after 1.5 hours of sitting on the Tarmac that I missed my connection by a few minutes. I wish the crew hadn't falsely informed the passengers onboard that the other planes would be delayed with the communication issue @ Reagan (DC)."

Plusy: "The crew was good."
Minusy: "Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end."

Plusy: "Easy boarding, im about 6'3 so i was a bit uncomfortable being in the middle seat (not airlines fault) overall good first experience."
Minusy: "Would have liked to be able to sit by my spouse being my first time on an airplane. Wasnt an option?"

Plusy: "As always, the staff was courteous and efficient. I never have any problems when I fly American Airlines. I often book my flights specifically for American Airlines when I can."

Plusy: "Made it to LGA"
Minusy: "Didn't make it home"

Minusy: "Very narrow seats. I am not very tall and my knees were hitting the seat in front of me"

Plusy: "I liked the smooth ride, and engaging captain. We didn't hit much turbulence, even if it is uncontrollable. Takeoff and landing was smooth and put my worries about flying to rest."

Plusy: "Senior flight attendant and pilots were friendly and competent as were the checkin personnel. We also appreciated the fact that the flight was on schedule. Lastly, we were pleasantly surprised with the cleanliness and comfort of coach."
Minusy: "No major complaints."