Znajdź tanie loty z Azji do Krakowa

Plusy: "Excelente atención, bebidas y comida durante toco el viaje"
Minusy: "Todo bien"

Plusy: "Crew was very attentive and courteous"
Minusy: "More fruits and non-starchy vegetables would make food more enjoyable"

Plusy: "Wasn't awake, can't say"
Minusy: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"

Minusy: "Flight delayed, sat on plane on ground for 4 hours then missed connecting flight."

Plusy: "The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!"

Plusy: "No seat comfort"

Plusy: "The food was great and the crew was very friendly."

Minusy: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Plusy: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Minusy: "Nothing!"

Minusy: "Food selection was a bit short"

Minusy: "It was so hot on the (delayed) flight"

Plusy: "The crew were helpful and polite"
Minusy: "The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips."

Minusy: "My flight was delayed more than 1 hour at least after overlay of 4 hours. I missed my flight from Vienna to Yerevan and the portion of my trip was detoured to Moscow and from there to Yerevan instead of 3 hours took me 8 hours. As a result of rushing and running in Vienna to catch my flight to Yerevan I feel and injured my hip, I would like a compensation , Please contact me at armine100@cox.net or phone 703-609-8649"

Minusy: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."

Plusy: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Minusy: "Nothing. It was a quick and easy trip!"

Plusy: "11min for airplane docking and going through passport control . I have travelled the world but never seen a more efficient way than at Zurich airport.kudos."

Minusy: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

Minusy: "None"

Plusy: "Good food for economy , good selection of new releases movies included , small seat and leg room but not terrible"
Minusy: "Made us check our carry on bag because it was too heavy and was told to get it from baggage claim on our connecting flight for it to never show up then waited in line for missing luggage for them to tell us they transferred it and would be waiting at the final destination"

Plusy: "Crew was nice."
Minusy: "TV's did not work. Food was lousy."

Minusy: "The flat bed is narrow and VERY hard."

Plusy: "Everything except the seats."

Minusy: "Always when one sits in the back of the plane, they run out of one meal. The food was ok. Not sure why they serve ice cream and cheese as a snack."

Plusy: "Flight crew were great"
Minusy: "In flight entertainment was Byzantine"

Plusy: "Very professional!"

Minusy: "The gate was changed without significant announcement"

Plusy: "Crew was attentive and friendly"
Minusy: "Very disorganized boarding."

Plusy: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Minusy: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Plusy: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."

Plusy: "easy check-in, fast boarding, one of the few airlines still offers free refreshments on board"
Minusy: "not sure of where to queue for boarding for many people"

Plusy: "The crew was very attentive and friendly"
Minusy: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"

Plusy: "Crew"
Minusy: "Cramped seats"

Plusy: "Service ok"
Minusy: "Horrible food, tvs didn't work, crowded."

Plusy: "Courteous staff,"

Plusy: "zurich a great airport."
Minusy: "cheese roll"

Plusy: "I liked everything.....the food, boarding, comfortable, the crew. It was excellent! Will fly them again."
Minusy: "The movies were the same so coming back there was nothing to watch."

Minusy: "Same as above."

Minusy: "Not enough leg room"

Plusy: "In general it was perfect. Chocolate from Suiss at the end of the flight is just amazing!"
Minusy: "Because it was a long flight, we would have liked to see a bit more the staff passing around slowly, so we could have asked for water in the night. The seats were not as incredible than the first flight from Spain to Zurich."

Plusy: "upgraded to First Class with Voucher. Service was immaculate, very friendly and professional. First Class, at least on this flight was a bit aged, the seat is quite comfortable but you could see that it is actually already old."
Minusy: "Entertainment system with old low-res monitors and outdated system. Didn't work for a while and had to be restarted several times. Needs urgent renewal."

Minusy: "I was taken away from boarding for a random check that took a long time due to not enough staff Entertainment system was broken for about 50 people, even after a reset. Terrible for an overseas flight. Food was very poor, staff lied about resetting the entertainment system. The plane took off 1 hour late and was not allowed to taxi to taxi to the gate for 1 hour, making us extremely late."

Plusy: "efficient boarding ang pre- boarding"
Minusy: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"

Plusy: "The flight itself was good, smooth."
Minusy: "I had requested a special meal for dietary reasons but it was not available. The flight crew did make some effort to find me something I could eat."

Plusy: "Generally clean environs and safe flight"
Minusy: "Food was rather awful (other than the Movenpick ice cream). fold-out table and materials of seat seemed pretty cheaply made. Also not enough legroom. Hard to get service to come for your seat for extra water. Chocolate at end of flight was a cute touch."

Plusy: "The crew was lovely."
Minusy: "The seats were very cramped."

Plusy: "Very positive opinion about the flight."
Minusy: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."

Minusy: "No video screens at the seats or any entertainment."

"No entertainment only on BYOD even in business. Business is super basic from a seating and comfort aspect."

Minusy: "Very long flight"

Plusy: "We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed."

Plusy: "Cabin crew were great."
Minusy: "Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer"

Minusy: "Lufthansa not taking any responsibility for allowing connection time to be so short. Everyone on the fight from London missed their connections!"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Crew was very professional and efficient! Flight was fairly on time"
Minusy: "Selection of movies was not the best I've experienced"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "no drama ....just good, timely service."
Minusy: "The seats are tight and sitting on the aisle is a bit uncomfortable for me but I didn't pay extra for a better location."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Very amazing"
Minusy: "Good"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "We were able to upgrade to a business class seat (row 1) just 2 days before the flight since we had put in a bid a month before to do so if it was accepted. Honestly, the seat DID NOT EVEN RECLINE, NOR DID IT FEEL VERY SPACIOUS! I felt very taken advantage of to only have access to that part of the plane giving us more leg room for $200 upgrade for each seat. When does a Business Class seat NOT recline??? At least my flight attendant was kind enough suggesting that I let the airline know about my unhappy experience."

Plusy: "Flight crew and airport crew very helpful ,"
Minusy: "Due to delay in LA, was rescheduled to later flight which was also delayed"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Great service, smooth, on-time flight."

Minusy: "A little older aircraft and seat was very warned"

Plusy: "Lufta Hanza canceld the flight"

Plusy: "The crew was really nice"
Minusy: "The flight was delayed, there was no TV or any other entertainment"

Plusy: "Fantastic staff excellent aircraft"
Minusy: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Plusy: "Flight attendants went above and beyond helping my little granddaughter who was ill with a fever. Economy Plus is very comfortable with great service. My special meal was delicious."

Plusy: "Nothing"
Minusy: "Business class is a rip off. They are economy class seats. They don't recline. No entertainment whatsoever!! Horrible experience."

Plusy: "Crew was nice, Feel safe"
Minusy: "We left Frankfurt over hour late, no entertainment at all, small plains have usually few big TVs on the sealling there was nothing."

Plusy: "Arrived safely; good selection of movies; sound reasonable."
Minusy: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."

Plusy: "The crew was very pleasant and professional"

Minusy: "Plane was old and had no in flight entertainment"

Minusy: "Opóźnienie lotu"

Plusy: "good flight."
Minusy: "Ran a timy bit late but staff was all very nice."

Minusy: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"

Plusy: "Entertainment was good"
Minusy: "Food and drinks were far in between. We were on Delta for an international flight and they almost didn’t stop offering stuff to us. I had a another man with broad shoulders like me next to me and had to spend the next 9 hours leaning to the other side to fit. Asked for help to find a different seat even if I had to pay for an upgrade and was told I couldn’t do that after the flight had started"

Minusy: "The flight got delayed and it was a nightmare for my handicap old mom."

Plusy: "Nothing"
Minusy: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Everything as expected"

Plusy: "Great pilots and crew."
Minusy: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."

Plusy: "Crew was great. The frequent offer of water on a long flight was appreciated. The flight was on one, smooth and pleasant."
Minusy: "Meat in the casserole ( goulash?) was not chewable. Other meals were fine."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "The planes are comfortable, the crew are always nice and polite and have smiles on there faces."

Plusy: "The flight left almost on time. I was surprised that a meal was served on a two hour flight"
Minusy: "It took a long time to get off the plane."

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "The flight crew was exceptional in handling a medical emergency on the flight."
Minusy: "Lufthansa bumped us from our preassigned seats. We purchased our tickets five months in advance to ensure our family would sit together. When we arrived, they had our family of five sitting in three different rows. Two of our young children had to sit alone, eight rows away from the nearest parent. After telling them we would not board sitting apart like that, they moved us closer together but still separate from two of our children. Highly disappointed."

Plusy: "Once again Lufthansa crew is the best"

Plusy: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Minusy: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."

Plusy: "Nice service easy flight"
Minusy: "Hot, ridiculously warm on the plane"

Minusy: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"

Plusy: "One hour delay after boarding due to loosing our “slot”"
Minusy: "Timing!!!"

Minusy: "To arrive on time"

Plusy: "entrance with classical music! staff was friendly. probably in top 5 flights"
Minusy: "nothing"

Plusy: "Nothing"
Minusy: "The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class"

Plusy: "Nice flight attendants,"
Minusy: "Timeliness"

Plusy: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Minusy: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Plusy: "Food, in particular the vienna coffee choices were imprewsive."

Minusy: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."

Plusy: "Fligth attemdance atention"
Minusy: "Delay in the departure (40 min)"

Plusy: "On time, nice breakfast"
Minusy: "Not enough leg room, same as everyone"

Plusy: "Efficient boarding, friendly crew, easy flight, on time arrival"

Plusy: "From start to finish there were no hiccups. It was a pleasant journey."

Plusy: "Very good drink service (one cold and one hot drink)"

Plusy: "Very easy and smooth flight. We landed 25 min earlier. Austrian Airlines are my favorite."

Plusy: "Plane, pilots and the leader of the crew"
Minusy: "The flight attendant in the back needs to be more educated"

Plusy: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"

Minusy: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"

Minusy: "The worst airline, customer service ever"

Plusy: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Minusy: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Plusy: "Everything was at the good level. Professional people to work with."
Minusy: "Not enough room for overhead bags. Had to put mine in the front of the plane while I sat at the back of the plane. What I really didn't like is that I called Kayak to include my Global Entry number on my boarding pass. They said it would be there and when I printed it, it wasn't. So coming back into the states and thru customs took waaay longer than it should have with those chaotic and ridiculously long lines. I didn't bring my Global Pass card with me and will from now on!"

Plusy: "Flight crew & overall experience was positive. Meal & entertainment were good."
Minusy: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "Flt was great - service was great"

Minusy: "A319 is inherently a badly arranged seating layout. Was in Row 30, no recline, and 3 full grown men for a 3 1/2 hour flight. I wonder if squeezing in the extra 3 or 6 seats is a payout when looking at people's likelihood to fly again?"

Minusy: "A poor choice of video/film/documentaries. Limited and uninteresting."

Plusy: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Minusy: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Plusy: "easy boarding"
Minusy: "bad seating. you previously provided a comfort kit but discontinued it."

Plusy: "The crew was super nice"
Minusy: "Not enough food during the long flight"

Plusy: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Minusy: "Nothing - it was a great flight"

Plusy: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Minusy: "Transit time through Vienna was particularly frustrating."

Minusy: "Both flights were delayed. Food selection was poor."

Plusy: "IT WOES HAREBELL. 4 HOURS BEFORE THE FLIGHT THEY TELL NE THETA WE DOESN`T HAVE PLIES ON THE FLIGHT. THE MAN IN DESC 377 GAVE TO ME BIRDING CARD TO GET G. IN STAND-BY. THER FLIGHT 599 NOT ON THE BORD. AT THE HEAD OFFICE OFF THE OSTREIN CCOMPANY IN GAT G TELL TO WAIT. HALF HOUR LATER STILL THE FLIGHT NO ON THE BORD AND I RAN EAGEN TO OFFICE OF OSTRIEN END NOW THEY SAD IT`S MESTEK AND I IN GET F . NOW WE MAST MAKE THE SECURITY CHECK OVER AGAIN . WE RAN TO GET F TO FLOOR DAWN . IN THE END...WE GET BORDING CARD WITH SEPARATED SETS."
Minusy: "RUDENESS INSOLENCE RATTLE, RUN-AROUND MISTAKE, OR EVIL"

Plusy: "Love the coordination"

Plusy: "We arrived on time"
Minusy: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."

Minusy: "Flight was delayed"

Minusy: "very tight connection in VIE after a small late departure from LHR but we make the connection."

Plusy: "Good food, nice crew, nice screen, new plane"

Plusy: "Food, entertainment."
Minusy: "Aircraft was older 777 and lavatories weren't very clean. Upon landing in Vienna, my mobility walker (tagged to be brought up to me at jetway) was sent to my connecting flight to Sophia. The flight crew refused to intercept it and have it brought up to me at the aircraft. To make matters much, much worse, the flight crew eventually gave up and left, leaving me LOCKED inside the jetway for over 30 minutes after calling for a wheelchair. The replentishment crew refused to let me out of the locked jetway. Only after the wheelchair arrived was I let out of the locked jetway. I was taken to the Austrian Airlines service center where I lodged a formal complaint. Supervisor/Rene refused to upgrade my seat in any fashion to compensate for my distress. He did, however, arrange for me to given access to the VIP lounge and then taken to my VIE-SOF gate. Had I had a shorter layover, I would have missed my connecting flight."

Plusy: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."
Minusy: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."

Plusy: "This time it seems I had a little bit more leg room. Which makes a big difference!"

Plusy: "Good movie selection on flight"
Minusy: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."

Minusy: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"

Minusy: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."

Plusy: "Good service"
Minusy: "Instant coffee"

Minusy: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."

Plusy: "Smooth and fast"
Minusy: "Nothing"

"They canceled our flights but the flight went on anyway."

Plusy: "Yes, Very good"

Plusy: "Crew were excellent"
Minusy: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Minusy: "Information on arrival time was not correct"

Plusy: "Crew was nice and pleasant"
Minusy: "Flight very late"

Minusy: "Staff rude and short"

Plusy: "Friendly crew"
Minusy: "KLM lost one piece of my luggage"

Minusy: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Minusy: "Late departure. Rush to connect."

Plusy: "Nice attention and good food. Plane and seats are confortable"

Minusy: "Delays, took my hand luggage into the hold,"

Minusy: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Plusy: "Awful"
Minusy: "Everything"

Minusy: "We had 4 hour delay causing a stop over at 3am. So yeah"

Plusy: "Nothing"
Minusy: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Plusy: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Minusy: "Not having to walk outside in Edinbur4gh to board the flight."

Plusy: "Helpful and kind crew"
Minusy: "I wish there was WiFi"

Plusy: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Minusy: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Plusy: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Minusy: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Minusy: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Plusy: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Minusy: "There were several flight delays and gates were changes a few times."

Plusy: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Plusy: "Everything OK"

Minusy: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plusy: "Employees were very friendly"
Minusy: "The seats were very small"

Minusy: "Nothing special"

Plusy: "Face recognition was amazing"
Minusy: "Too hot on plane"

Plusy: "The flight was perfect! Great food,movies and I even got to sleep !"
Minusy: "All was well!"

Plusy: "Time and Good clean place.. in This case airpöane.."
Minusy: "It was not entreteiment st all"

Minusy: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Everything excellent. Comfortable seats in business."

Minusy: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Plusy: "Overall everything was ok."
Minusy: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Plusy: "Fabulous trip with friendly, helpful staff"
Minusy: "Nothing"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Plusy: "Short-hop flight, fit for purpose."

Minusy: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Plusy: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Minusy: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Minusy: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Plusy: "great choice of entertainment content, friendly crew"

Minusy: "Not much help at the airport my luggage was lost"

Plusy: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Minusy: "I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket."

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Plusy: "blueberry juice, service and friendliness"
Minusy: "no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back"

Plusy: "There was room available."
Minusy: "This was not business class!"

Minusy: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plusy: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Minusy: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plusy: "This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing."
Minusy: "The plane is not comfortable, but the flight is very short. It balances out."

Plusy: "Good selection of movies. Cool flight data display."
Minusy: "Seems colder than other flights I've had."

Minusy: "Sat on tarmac for 2 hrs, told we would get a snack then they changed their minds"

Plusy: "Express customs and immigration for connective flights with individual passes!"
Minusy: "Total disaster. Back up lines at AA JFK . Staff at a loss, equipment ? Shortage of bins, no supervisors , ... deliberate chatting and slowing down upon manually going through majority of carry on."

Plusy: "The cabin crew were veey vwey friendly and nice to the passengers."
Minusy: "The entertainment system was little outdated( ie. lacks HD screens) and the seats were uncomfortable for night flights."

Plusy: "Friendly service, clean airplane, great food."
Minusy: "No leg room in economy. Worse then United and American Airlines!"

Plusy: "No food or entertainment"

Plusy: "the food provided under gluten-free food"

Plusy: "Crew is very nice and helpful. Food is just fine. Serving complimentary white and red wine."
Minusy: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets to charge your phone. For me it is important on the long flight."

Plusy: "The experience of crew and polite behaviour."
Minusy: "Not knowing clearly what airline or flight to take. Was not listed on my first initial ticket. Also I could not check in online at all."

Minusy: "I could not be given the boarding pass fir the last leg of my trip"

Minusy: "On a 4 hour flight, food had to be purchased on board or (as I later learned) purchased and ordered in advance and this option was not offered to me in check in process."

Minusy: "Completely destroyed our itenerary"

Plusy: "Everyone was polite and helpful and did everything to make flight comfortable"
Minusy: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"

Plusy: "Crew was pleasant and accommodating, Food was decent (for airline food). Delay in take off not fault of Finnair"
Minusy: "General airplane room issues"

Plusy: "Not having someone sitting next to me, comfortable lie flat beds albeit a bit narrow. Good food when you wanted it, big screen and ok movies, spotless toilets"
Minusy: "Nothing really negative to say"

Minusy: "Btw you have cancelled my flight!!!!!!!! And sent me just an email."

Minusy: "Crew wasn't attentive. Seats were small."

Plusy: "FLIGHT & COMFORT WERE OK AIRCRAFT NEW AND WELL MAINTAINED MINIMAL SERVICE BUT CONSIDERING THE PRICE IT WAS OK THE AIRLINE PROVIDES SOME DRINKS FOR FREE (BUT...)"
Minusy: "POOR ENTERTAINMENT I PURCHASED FOOD AND IT WAS LESS THAN OK THE AIRLINE ACTUALLY PROVIDES COFFEE, TEE, WATER AND "JUICE" FOR FREE BUT IT IS NOT CLEARLY EXPLAINED"

Minusy: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Plusy: "Blueberry juice!"
Minusy: "No food."

Plusy: "The Airbus 330 is an improvement over the Boeing 737 that took me to Europe (via Milan) on this trip. Unlike that flight, this plane is equipped with an updated on demand entertainment system. I attribute the upgraded airplane to the fact that this was a direct flight from HEL to JFK. Still no wifi though... Their magazine says it's coming. Upgrading to Economy Comfort is worth the fee especially if you get a bulkhead seat. Otherwise you are still pretty crammed in with maybe 6" more leg room. But the bulkhead seats are set well back from the wall to give my long legs plenty of room to stretch and get in and out of my seat. My friends in Economy looked miserable :( The chili con carne with rice was an improvement over other airline meals but still room for improvement - mostly in presentation I guess. Lingonberry 'salad' though a bit sour for me, was a nice Finnish dish to sample. Like the cheese and crackers. Departed and arrived on time. Liked the flight tracking that showed you very detailed what you were passing over and even gave us a bit of info and photos about highlights of each region flown over. Nice touch."
Minusy: "This plane was such an improvement over the "bucket" that flew me to Europe that it has restored my faith in Finnair as a valid carrier for my yearly trip to Europe - like I said, probably because it is a direct flight to New York rather than connecting to another European (not Scandanavian) city like Milan. I would probably not use Finnair to access other parts of Europe for this reason. (On the departure end, the regional Finnair flight from Milan to Helsinki was also sub-standard.) I do think the check-in procedure is still cumbersome - self check in with bag check, though started at kiosks, still results in a long line just to hand off your bag to a counter agent. A few more agents would likely solve that problem... But it was better than going the other way - JFK was a nightmare! Helsinki only slightly better."

Minusy: "Not offered a beverage ."

Plusy: "Everything well organized"
Minusy: "None"

Plusy: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Minusy: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."

Minusy: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"

Minusy: "There was no entertainment"

Plusy: "Friendly staff, frequent food, frequent drinks (including wine) included in price of fare."
Minusy: "Boarding method. Should board people furthest from the front of coach first to avoid clogging of aisle."

Plusy: "Not much to enjoy"
Minusy: "The service. 3 hour late flight, had to rebook my connection out of my own pocket. After we got on the plane, we find out the issues were not fixed and had to wait another hour. Terrible food. Yogurt was actually expired, so I had no breakfast. People were all nice as they told me I should have booked the flights together. Hmmm... Maybe you should not have been 4 hours late. I planned my trip with more than enough time to make connection... Called about my travel insurance and found out it kicked in after 6 hour delay. Customer service should never make you feel like the issue is your fault."

Plusy: "I liked most of service except seats space with economy . it was impressive to see Scandinavians and Korean flight attendants cooperate each other . Both of them were gentle ,kind and nice !"
Minusy: "The e ticket info didn't accord with the real ticket info such as gates so if you don't check out the bulletin board properly , you may wait in wrong gates but not that crucial. It's always about the airport problem with crowded passengers or in size not aeroplane. Everything is about time control . ICN is quite large in scale so I couldn't use duty free shop due to so many passengers and the spacious hallways even though I had 2hours . perhaps you gotta presume it as 3hours for enough time . so I had to throw out my lotion or moisturizer at ICN .pfff I wasted my money :p"

Minusy: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."

Plusy: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Minusy: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."

Plusy: "Two hours late leaving Miami. Just made my CDG connection with 2 minutes to spare thanks to faster delivery of luggage at CDG"

Plusy: "Movies Food Comfortable seating"
Minusy: "Going through security"

Minusy: "Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance"

Plusy: "customer service was attentive smart yet caring."

Plusy: "The staff was friendly, the food was good, and the entertainment system worked perfectly."
Minusy: "The gentlemen in front of me kept his seat reclined through the whole trip, making my space quite cramped. I know this can't be helped, but it does make the space a bit claustrophobic."

Plusy: "Crew was (as usual on BA flights) friendly, attentive, and personable."
Minusy: "Boarding was a bit chaotic. Everyone was all bunched up and you could not get through when your rows were called. Also, when they "boarded by rows" the called rows 23-50+ all at once so that people were all bunched up in the isles of the plane. It really did not help"

Plusy: "Service was great"

Plusy: "Food and service"
Minusy: "Seats were very small"

Plusy: "Good leg room."
Minusy: "I paid an extra $90 to pick this seat. On the website it looked like an exit row seat with lots of room. However I couldn't really move out of my seat without climbing over others. It was a waste of $90."

Plusy: "Crew politeness"
Minusy: "Food is only average and not enough good movies to watch"