Znajdź tanie loty z Chin do Krakowa

Znajdź tanie loty z Chin do Krakowa

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Wichita (ICT)
Kraków Balice
niedz. 05.12.
niedz. 12.12.
Dowolny miesiąc
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Najlepsze sposoby na znalezienie tanich lotów do Krakowa

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Top linie (5) obsługujące trasę Chiny – Kraków Balice

Wyniki na podstawie opinii użytkowników KAYAK

Wynik na podstawie 9 086 opinii
Wejście na pokład
Opinie o liniach lotniczych

Plusy: "Excelente atención, bebidas y comida durante toco el viaje"
Minusy: "Todo bien"

Plusy: "Crew was very attentive and courteous"
Minusy: "More fruits and non-starchy vegetables would make food more enjoyable"

Plusy: "Wasn't awake, can't say"
Minusy: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"

Minusy: "Flight delayed, sat on plane on ground for 4 hours then missed connecting flight."

Plusy: "The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!"

Plusy: "No seat comfort"

Plusy: "The food was great and the crew was very friendly."

Minusy: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Plusy: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Minusy: "Nothing!"

Minusy: "Food selection was a bit short"

Minusy: "It was so hot on the (delayed) flight"

Plusy: "The crew were helpful and polite"
Minusy: "The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips."

Minusy: "My flight was delayed more than 1 hour at least after overlay of 4 hours. I missed my flight from Vienna to Yerevan and the portion of my trip was detoured to Moscow and from there to Yerevan instead of 3 hours took me 8 hours. As a result of rushing and running in Vienna to catch my flight to Yerevan I feel and injured my hip, I would like a compensation , Please contact me at armine100@cox.net or phone 703-609-8649"

Minusy: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."

Plusy: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Minusy: "Nothing. It was a quick and easy trip!"

Plusy: "11min for airplane docking and going through passport control . I have travelled the world but never seen a more efficient way than at Zurich airport.kudos."

Minusy: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

Minusy: "None"

Plusy: "Good food for economy , good selection of new releases movies included , small seat and leg room but not terrible"
Minusy: "Made us check our carry on bag because it was too heavy and was told to get it from baggage claim on our connecting flight for it to never show up then waited in line for missing luggage for them to tell us they transferred it and would be waiting at the final destination"

Plusy: "Crew was nice."
Minusy: "TV's did not work. Food was lousy."

Minusy: "The flat bed is narrow and VERY hard."

Plusy: "Everything except the seats."

Minusy: "Always when one sits in the back of the plane, they run out of one meal. The food was ok. Not sure why they serve ice cream and cheese as a snack."

Plusy: "Flight crew were great"
Minusy: "In flight entertainment was Byzantine"

Plusy: "Very professional!"

Minusy: "The gate was changed without significant announcement"

Plusy: "Crew was attentive and friendly"
Minusy: "Very disorganized boarding."

Plusy: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Minusy: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Plusy: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."

Plusy: "easy check-in, fast boarding, one of the few airlines still offers free refreshments on board"
Minusy: "not sure of where to queue for boarding for many people"

Plusy: "The crew was very attentive and friendly"
Minusy: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"

Plusy: "Crew"
Minusy: "Cramped seats"

Plusy: "Service ok"
Minusy: "Horrible food, tvs didn't work, crowded."

Plusy: "Courteous staff,"

Plusy: "zurich a great airport."
Minusy: "cheese roll"

Plusy: "I liked everything.....the food, boarding, comfortable, the crew. It was excellent! Will fly them again."
Minusy: "The movies were the same so coming back there was nothing to watch."

Minusy: "Same as above."

Minusy: "Not enough leg room"

Plusy: "In general it was perfect. Chocolate from Suiss at the end of the flight is just amazing!"
Minusy: "Because it was a long flight, we would have liked to see a bit more the staff passing around slowly, so we could have asked for water in the night. The seats were not as incredible than the first flight from Spain to Zurich."

Plusy: "upgraded to First Class with Voucher. Service was immaculate, very friendly and professional. First Class, at least on this flight was a bit aged, the seat is quite comfortable but you could see that it is actually already old."
Minusy: "Entertainment system with old low-res monitors and outdated system. Didn't work for a while and had to be restarted several times. Needs urgent renewal."

Minusy: "I was taken away from boarding for a random check that took a long time due to not enough staff Entertainment system was broken for about 50 people, even after a reset. Terrible for an overseas flight. Food was very poor, staff lied about resetting the entertainment system. The plane took off 1 hour late and was not allowed to taxi to taxi to the gate for 1 hour, making us extremely late."

Plusy: "efficient boarding ang pre- boarding"
Minusy: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"

Plusy: "The flight itself was good, smooth."
Minusy: "I had requested a special meal for dietary reasons but it was not available. The flight crew did make some effort to find me something I could eat."

Plusy: "Generally clean environs and safe flight"
Minusy: "Food was rather awful (other than the Movenpick ice cream). fold-out table and materials of seat seemed pretty cheaply made. Also not enough legroom. Hard to get service to come for your seat for extra water. Chocolate at end of flight was a cute touch."

Plusy: "The crew was lovely."
Minusy: "The seats were very cramped."

Plusy: "Very positive opinion about the flight."
Minusy: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."

Minusy: "No video screens at the seats or any entertainment."


"The check in process was disorganized. The staff were rude. Once you get on the flight, there is no entertainment on board."

Plusy: "Cabin crew were great."
Minusy: "Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer"

Minusy: "Lufthansa not taking any responsibility for allowing connection time to be so short. Everyone on the fight from London missed their connections!"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "Boarding in Frankfurt Germany was horrendous! Waiting in the "extended " part of the terminal was not ventilated. When we finally took the bus to the plane, we waited on the bus more than 15 minutes in 90 degree weather, with the doors open! The crew outside were very rude and dismissive. The crew"

Minusy: "Business Class Seating had 3 seats in middle Refurbished 747 had new seats, but still felt like an old plane with awkward layout"

Plusy: "Deni, our flight attendant, was most attentive, giving Robert, who is legally blind, assistance with safety features if needed, one on one as we were seated."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "crew"
Minusy: "food screens"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "First time on an A380. Probably the quietest (interior sound level) big jet in service."
Minusy: "Check in line took an hour. 3 clerks to process 3 hundred Economy passengers. Same problem at the other end. 3 Customs agents to process Hundreds of arriving passengers. These super jumbos overload the support systems at both ends. Economy seats are very close pitch and A/C is cranked up to high. Bring a thick coat."

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Flight crew and airport crew very helpful ,"
Minusy: "Due to delay in LA, was rescheduled to later flight which was also delayed"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Great service, smooth, on-time flight."

Minusy: "A little older aircraft and seat was very warned"

Plusy: "The crew was really nice"
Minusy: "The flight was delayed, there was no TV or any other entertainment"

Plusy: "Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't."
Minusy: "Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait."

Plusy: "friendly crew, got the meals we ordered, overall a smooth and uneventful flight"

Plusy: "The crew was very good and we were right on time."

Plusy: "Crew was nice, Feel safe"
Minusy: "We left Frankfurt over hour late, no entertainment at all, small plains have usually few big TVs on the sealling there was nothing."

Plusy: "Arrived safely; good selection of movies; sound reasonable."
Minusy: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."

Plusy: "Friendly and helpful crew."
Minusy: "Seats not comfortable at all causing loss of sleep and terrible back ache."

Minusy: "Plane was old and had no in flight entertainment"

Minusy: "See previous comment. Airline service needs to be vastly improved."

Minusy: "Opóźnienie lotu"

Plusy: "good flight."
Minusy: "Ran a timy bit late but staff was all very nice."

Plusy: "Efficient boarding"
Minusy: "Flight map tracking did not work"

Plusy: "Cristobal, the flight assistant, was lovely. He made my flight very pleasant."

Minusy: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"

Plusy: "Nothing"
Minusy: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."

Plusy: "Food is good, staff was attentive"
Minusy: "Entertainment could have used some more recent options"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Minusy: "Same as above"

Plusy: "Boarding and timeliness"
Minusy: "Entertainment system on 2 out of 4 flights didn't work well. Only 1 of the earphones worked on my seat, practically useless. Crew was grumpy the whole time, and food was average at best."

Plusy: "Everything as expected"

Plusy: "Right on time, smooth flight, crew at the gate and onboard were super. Food was fine and plane was clean."
Minusy: "The only problem with comfort is when the person in Front of me reclined the seat. I could not see my screen well Or get in and out of my seat well and had to recline my own seat in order to do so."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Minusy: "How Lufthansa is not ashamed to serve dog food to people who order kosher food."

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Service, flight, everything was flawless. Departure and arrival ahead of time. Great staff. Congratulations to Lufthansa. Keep it up."
Minusy: "I liked everything."

Plusy: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Minusy: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."

Plusy: "Nice service easy flight"
Minusy: "Hot, ridiculously warm on the plane"

Minusy: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"

Plusy: "One hour delay after boarding due to loosing our “slot”"
Minusy: "Timing!!!"

Minusy: "To arrive on time"

Plusy: "entrance with classical music! staff was friendly. probably in top 5 flights"
Minusy: "nothing"

Plusy: "Nothing"
Minusy: "The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class"

Plusy: "Nice flight attendants,"
Minusy: "Timeliness"

Plusy: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Minusy: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Plusy: "Food, in particular the vienna coffee choices were imprewsive."

Minusy: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."

Plusy: "Fligth attemdance atention"
Minusy: "Delay in the departure (40 min)"

Plusy: "On time, nice breakfast"
Minusy: "Not enough leg room, same as everyone"

Plusy: "Efficient boarding, friendly crew, easy flight, on time arrival"

Plusy: "From start to finish there were no hiccups. It was a pleasant journey."

Plusy: "Very good drink service (one cold and one hot drink)"

Plusy: "Very easy and smooth flight. We landed 25 min earlier. Austrian Airlines are my favorite."

Plusy: "Plane, pilots and the leader of the crew"
Minusy: "The flight attendant in the back needs to be more educated"

Plusy: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"

Minusy: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"

Minusy: "The worst airline, customer service ever"

Plusy: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Minusy: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Plusy: "Everything was at the good level. Professional people to work with."
Minusy: "Not enough room for overhead bags. Had to put mine in the front of the plane while I sat at the back of the plane. What I really didn't like is that I called Kayak to include my Global Entry number on my boarding pass. They said it would be there and when I printed it, it wasn't. So coming back into the states and thru customs took waaay longer than it should have with those chaotic and ridiculously long lines. I didn't bring my Global Pass card with me and will from now on!"

Plusy: "Flight crew & overall experience was positive. Meal & entertainment were good."
Minusy: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "Flt was great - service was great"

Minusy: "A319 is inherently a badly arranged seating layout. Was in Row 30, no recline, and 3 full grown men for a 3 1/2 hour flight. I wonder if squeezing in the extra 3 or 6 seats is a payout when looking at people's likelihood to fly again?"

Minusy: "A poor choice of video/film/documentaries. Limited and uninteresting."

Plusy: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Minusy: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Plusy: "easy boarding"
Minusy: "bad seating. you previously provided a comfort kit but discontinued it."

Plusy: "The crew was super nice"
Minusy: "Not enough food during the long flight"

Plusy: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Minusy: "Nothing - it was a great flight"

Plusy: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Minusy: "Transit time through Vienna was particularly frustrating."

Minusy: "Both flights were delayed. Food selection was poor."


Plusy: "Love the coordination"

Plusy: "We arrived on time"
Minusy: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."

Minusy: "Flight was delayed"

Minusy: "very tight connection in VIE after a small late departure from LHR but we make the connection."

Plusy: "Good food, nice crew, nice screen, new plane"

Plusy: "Food, entertainment."
Minusy: "Aircraft was older 777 and lavatories weren't very clean. Upon landing in Vienna, my mobility walker (tagged to be brought up to me at jetway) was sent to my connecting flight to Sophia. The flight crew refused to intercept it and have it brought up to me at the aircraft. To make matters much, much worse, the flight crew eventually gave up and left, leaving me LOCKED inside the jetway for over 30 minutes after calling for a wheelchair. The replentishment crew refused to let me out of the locked jetway. Only after the wheelchair arrived was I let out of the locked jetway. I was taken to the Austrian Airlines service center where I lodged a formal complaint. Supervisor/Rene refused to upgrade my seat in any fashion to compensate for my distress. He did, however, arrange for me to given access to the VIP lounge and then taken to my VIE-SOF gate. Had I had a shorter layover, I would have missed my connecting flight."

Plusy: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."
Minusy: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."

Plusy: "This time it seems I had a little bit more leg room. Which makes a big difference!"

Plusy: "Good movie selection on flight"
Minusy: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."

Minusy: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"

Minusy: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."

Plusy: "Good service"
Minusy: "Instant coffee"

Minusy: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."

Plusy: "Smooth and fast"
Minusy: "Nothing"

Minusy: "Not much help at the airport my luggage was lost"

Plusy: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Minusy: "I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket."

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Plusy: "blueberry juice, service and friendliness"
Minusy: "no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back"

Plusy: "There was room available."
Minusy: "This was not business class!"

Minusy: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plusy: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Minusy: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plusy: "This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing."
Minusy: "The plane is not comfortable, but the flight is very short. It balances out."

Plusy: "Good selection of movies. Cool flight data display."
Minusy: "Seems colder than other flights I've had."

Minusy: "Sat on tarmac for 2 hrs, told we would get a snack then they changed their minds"

Plusy: "Express customs and immigration for connective flights with individual passes!"
Minusy: "Total disaster. Back up lines at AA JFK . Staff at a loss, equipment ? Shortage of bins, no supervisors , ... deliberate chatting and slowing down upon manually going through majority of carry on."

Plusy: "The cabin crew were veey vwey friendly and nice to the passengers."
Minusy: "The entertainment system was little outdated( ie. lacks HD screens) and the seats were uncomfortable for night flights."

Plusy: "Friendly service, clean airplane, great food."
Minusy: "No leg room in economy. Worse then United and American Airlines!"

Plusy: "No food or entertainment"

Plusy: "the food provided under gluten-free food"

Plusy: "Crew is very nice and helpful. Food is just fine. Serving complimentary white and red wine."
Minusy: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets to charge your phone. For me it is important on the long flight."

Plusy: "The experience of crew and polite behaviour."
Minusy: "Not knowing clearly what airline or flight to take. Was not listed on my first initial ticket. Also I could not check in online at all."

Minusy: "I could not be given the boarding pass fir the last leg of my trip"

Minusy: "On a 4 hour flight, food had to be purchased on board or (as I later learned) purchased and ordered in advance and this option was not offered to me in check in process."

Minusy: "Completely destroyed our itenerary"

Plusy: "Everyone was polite and helpful and did everything to make flight comfortable"
Minusy: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"

Plusy: "Crew was pleasant and accommodating, Food was decent (for airline food). Delay in take off not fault of Finnair"
Minusy: "General airplane room issues"

Plusy: "Not having someone sitting next to me, comfortable lie flat beds albeit a bit narrow. Good food when you wanted it, big screen and ok movies, spotless toilets"
Minusy: "Nothing really negative to say"

Minusy: "Btw you have cancelled my flight!!!!!!!! And sent me just an email."

Minusy: "Crew wasn't attentive. Seats were small."


Minusy: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Plusy: "Blueberry juice!"
Minusy: "No food."

Plusy: "The Airbus 330 is an improvement over the Boeing 737 that took me to Europe (via Milan) on this trip. Unlike that flight, this plane is equipped with an updated on demand entertainment system. I attribute the upgraded airplane to the fact that this was a direct flight from HEL to JFK. Still no wifi though... Their magazine says it's coming. Upgrading to Economy Comfort is worth the fee especially if you get a bulkhead seat. Otherwise you are still pretty crammed in with maybe 6" more leg room. But the bulkhead seats are set well back from the wall to give my long legs plenty of room to stretch and get in and out of my seat. My friends in Economy looked miserable :( The chili con carne with rice was an improvement over other airline meals but still room for improvement - mostly in presentation I guess. Lingonberry 'salad' though a bit sour for me, was a nice Finnish dish to sample. Like the cheese and crackers. Departed and arrived on time. Liked the flight tracking that showed you very detailed what you were passing over and even gave us a bit of info and photos about highlights of each region flown over. Nice touch."
Minusy: "This plane was such an improvement over the "bucket" that flew me to Europe that it has restored my faith in Finnair as a valid carrier for my yearly trip to Europe - like I said, probably because it is a direct flight to New York rather than connecting to another European (not Scandanavian) city like Milan. I would probably not use Finnair to access other parts of Europe for this reason. (On the departure end, the regional Finnair flight from Milan to Helsinki was also sub-standard.) I do think the check-in procedure is still cumbersome - self check in with bag check, though started at kiosks, still results in a long line just to hand off your bag to a counter agent. A few more agents would likely solve that problem... But it was better than going the other way - JFK was a nightmare! Helsinki only slightly better."

Minusy: "Not offered a beverage ."

Plusy: "Everything well organized"
Minusy: "None"

Plusy: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Minusy: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."

Minusy: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"

Minusy: "There was no entertainment"

Plusy: "Friendly staff, frequent food, frequent drinks (including wine) included in price of fare."
Minusy: "Boarding method. Should board people furthest from the front of coach first to avoid clogging of aisle."

Plusy: "Not much to enjoy"
Minusy: "The service. 3 hour late flight, had to rebook my connection out of my own pocket. After we got on the plane, we find out the issues were not fixed and had to wait another hour. Terrible food. Yogurt was actually expired, so I had no breakfast. People were all nice as they told me I should have booked the flights together. Hmmm... Maybe you should not have been 4 hours late. I planned my trip with more than enough time to make connection... Called about my travel insurance and found out it kicked in after 6 hour delay. Customer service should never make you feel like the issue is your fault."

Plusy: "I liked most of service except seats space with economy . it was impressive to see Scandinavians and Korean flight attendants cooperate each other . Both of them were gentle ,kind and nice !"
Minusy: "The e ticket info didn't accord with the real ticket info such as gates so if you don't check out the bulletin board properly , you may wait in wrong gates but not that crucial. It's always about the airport problem with crowded passengers or in size not aeroplane. Everything is about time control . ICN is quite large in scale so I couldn't use duty free shop due to so many passengers and the spacious hallways even though I had 2hours . perhaps you gotta presume it as 3hours for enough time . so I had to throw out my lotion or moisturizer at ICN .pfff I wasted my money :p"

Minusy: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."

Plusy: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Minusy: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."

Plusy: "Two hours late leaving Miami. Just made my CDG connection with 2 minutes to spare thanks to faster delivery of luggage at CDG"

Plusy: "Movies Food Comfortable seating"
Minusy: "Going through security"

Minusy: "Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance"

Plusy: "customer service was attentive smart yet caring."

Plusy: "The staff was friendly, the food was good, and the entertainment system worked perfectly."
Minusy: "The gentlemen in front of me kept his seat reclined through the whole trip, making my space quite cramped. I know this can't be helped, but it does make the space a bit claustrophobic."

Plusy: "Crew was (as usual on BA flights) friendly, attentive, and personable."
Minusy: "Boarding was a bit chaotic. Everyone was all bunched up and you could not get through when your rows were called. Also, when they "boarded by rows" the called rows 23-50+ all at once so that people were all bunched up in the isles of the plane. It really did not help"

Plusy: "Service was great"

Plusy: "Food and service"
Minusy: "Seats were very small"

Plusy: "Good leg room."
Minusy: "I paid an extra $90 to pick this seat. On the website it looked like an exit row seat with lots of room. However I couldn't really move out of my seat without climbing over others. It was a waste of $90."

Plusy: "Crew politeness"
Minusy: "Food is only average and not enough good movies to watch"

"Very bad thanks"

Minusy: "In food and comfort"

Plusy: "Good"
Minusy: "Food you have made batter next time please"

Plusy: "Crew members were very helpful and pleasant. The food was excellent and nicely served."
Minusy: "The lie flat seats were narrow and not very comfortable."

Plusy: "The food was good"
Minusy: "The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger"

Plusy: "it would be a lie to say i liked anything"
Minusy: "everything by alot"

Plusy: "The crew was terrible. The aircraft from AUH to bangalore was in bad condition. My seat would keep coming back if reclined, my neighbour’s seat wouldn’t recline."
Minusy: "The airport in Abu Dhabi was a mess! There was zero organisation and etihad ground staff were not managing things either. My bag came back broken!"

Plusy: "The flight was on time. Food was reasonable."
Minusy: "A bit more leg-room and there is some scope for improvement in the food. Also, the entertainement could have more south Indian content and also allow to access entertainement for more time."

Plusy: "every thing from the new plane until arrive it was amazing"
Minusy: "nothing every thing i like it"

Minusy: "Sehar for Ramadhan may be improved as we have no other option and neither time to do it outside plane"

Plusy: "Seat are too narrow, leg room was ok, plane temperature was too warm."
Minusy: "Flight take off was delayed by almost an hour."

Plusy: "It got me from a to b"
Minusy: "I'm just not going to go with Etihad in the future."

Plusy: "Crew was great, food was great, seat was comfortable"

Plusy: "Departed on time. Seat was ok."
Minusy: "Check-in and boarding was too long and confusing. Too much to walk between one place to next. Overkill on security and baggage check. Food was terrible. Second full meal was chopped up to just a salad and main dish...no bread or dessert. Air hostess could be more pleasant. Flight was late 1 hr."

Plusy: "I enjoyed the quick flight and friendly staff"
Minusy: "I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours"

Plusy: "I like it"

Plusy: "I liked my seat and the food"
Minusy: "I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all"

Minusy: "Poor service"

Plusy: "Same good entertainment. Flight left and landed on time. Breakfast was enjoyable but they had ran out of options so I didn’t get a choice, but still enjoyed what I got (banana bread)"
Minusy: "I don’t recall there being an announcement to say that the flight was boarding, only the screen in the waiting area saying so."

Plusy: "Entertainment system"
Minusy: "Seats are small , price is expensive"

Plusy: "Nothing"
Minusy: "Very bad experience and crew was unexperienced"

Plusy: "Nothing"
Minusy: "I have never been to an airline which will not even give you a can of Diet Coke"

Plusy: "Airplane was comfortable and entertainment system very good"
Minusy: "I spent 15 minutes on the phone to Abu Dhabi at my own expense (international rates, no free phone number) 3 days prior to this flight to order a vegetarian meal. The phone consultant assured me she'd ordered it. However onboard the flight attendants said it had not been ordered and even accused me of not phoning up. I almost had to get out my skype phone records to prove I had tried to order the meal. One flight attendant said he would order it for the next leg of my flight, but when i got on that flight it showed he had not ordered it. I had tried to order this meal 5 times via the etihad website and it did not work. I also added my frequent flyer number which showed as going through, but it did not register (a fact i only found out after the flight). Also felt uncomfortable with the fact the safety video was only half translated into English. Arab speakers had a travel prayer said, English speakers did not get the prayer."

Plusy: "Travelled last minute since my mom passed away. Etihad upgraded us to Bussiness class for asking! It was a very comfortable journey in hard times."

Plusy: "Crew was cool and service was good."
Minusy: "Because I purchased the ticket from kayak I feel like they punished me. I had a 14 hour layover. I went to the counter ask about a meal voucher and they said I didn't qualify because I purchased through a 3rd party and so I sat there for 14 hours dreaming of when I would eat next."

Minusy: "Food was bad"

Plusy: "attentive staff"
Minusy: "nothing"

Plusy: "Customer service."
Minusy: "No complaints."

Minusy: "The airline made it very clear that there is a class system and I felt like a refugee sitting in economy and was not fed well. Flight attendants were very good at ignoring your requests like it was fun."

Plusy: "The plane was fantastic, although my experience is slightly more skewed towards a positive one given the flight was fairly empty and we were free to choose alternative seating after takeoff. The plane itself was fairly comfortable, a noticeable step up from budget lines, and the staff were an absolute dream. Very very friendly, never seemed put out and frequently checking on passengers. The difference of inflight entertainment technology was certainly VERY noticeable & I actually preferred it. Better, clearer, bigger screens. It just changes the experience for the passenger if we can be happily distracted."
Minusy: "Really only the food. There was one meal which I didn't eat after tasting - it was just tasteless and not worth eating. A scone sandwich would have been more preferable. I still believe the standard of inflight food could be raised a notch or too, even if it was looking at a company like Pret A Manger and offering some nice sandwiches, fruit and soup, that would be more desirable and satisfying."

Plusy: "Quick flight"
Minusy: "Seating is tight"

Minusy: "Seats in business class could definitely use an upgrade in this segment,.. not worth the business class premium vs. the longer segments"

Plusy: "A380 is great."
Minusy: "The food was not so good."

Minusy: "Food is always the same. Fish chicken and beef with different sauces. Wine list not that impressive for a five star airline"

Plusy: "Doskonała profesjonalna linia lotnicza"

Plusy: "Znakomita załoga - przyjacielska, konkretna, pomocna"

Plusy: "The price"
Minusy: "Everyone kept saying, sorry for the delay, sorry for this,etc."

Plusy: "Comfortable flight."

Plusy: "Bad services over all"
Minusy: "Lemo services"

Plusy: "Food"
Minusy: "entertainment system is old"

Plusy: "Na"
Minusy: "NA"

Plusy: "Na"
Minusy: "Na"

Plusy: "Evrey thing"
Minusy: "No thing"

Plusy: "nice plane"

Plusy: "Nothing specific..."
Minusy: "I know this sector is can be tough on the crew... But got a very routine service with not much eye contact... For my coffee was given one sugar/creamer... Before I could ask for another the steward moved away... Didnt bother to check if I am fine...., Also, they ran out of water around landing time :( Entertainment was not available until after 10 or 15 mins take off and cut 10 mins before landing... Felt like second class..."

Minusy: "The comfort for a long haul flight is never great, but the seats were exceptionally small and cramped (and I am a small person). The in flight internet I purchased but was unable to use after being charged for more that one email -- it went out and stayed out. $22 down the lost unless I can get refunded, which I have requested. If Etihad doesn't refund me, I will be taking it up with Paypal as well as other review sites and business channels."

Minusy: "The customer service regarding the cancellation of ticket"

Plusy: "The pillow that cradles your head and neck! I've flown with many international airlines over 20+ years and Etihad is now my number one choice. It seems to really think about passengers' comfort. I also enjoyed watching documentaries on fashion designer Michael Kors and singer David Bowie."
Minusy: "Flight attendants were polite but one told me, "You should put the tray up." I suppose she was thinking in French, where people say "il faut faire…" To an English speaker "you should" doesn't sound soft. I think the flight attendant wasn't aware of the nuance in English. Everything else about her was courteous, and everything else on the flight went smoothly. I would recommend Etihad to anyone."

Plusy: "Crew was friendly, food was good, the company music is pleasing."
Minusy: "They changed the departure time of my flight 3 times for no apparent reason. Upon calling them to inquire and confirm departure time, I received "confirmed" times from three different employee's that were all different. I spent a total of 88 minutes on the phone with them incurring long distance calling fees. Then, once settled, my layover went from 2.5 hours to 7 hours. They offered NOTHING to remedy this fault. Oy, first and LAST time I fly Etihad."

Plusy: "I have flown around the world on almost every major airline and Etihad is the best by far."
Minusy: "I wanted to check in my bags early but wasted time and money because I was not able to check in my bags until 4 hours before the flight."

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