Znajdź tanie loty z Tajlandii do Krakowa

Plusy: "Nothing"
Minusy: "Time schedule Better customer services"

Plusy: "The airline is top notch and treated you great like it should be."
Minusy: "The sears where a little tight but not bad and the movie options were ok not great."

Plusy: "I like the atmosphere of the Swiss airline company, checking in, flights was excellent"

Minusy: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."

Plusy: "Crew was nice"
Minusy: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."

Plusy: "The flight was good. Fairly good food"
Minusy: "Made me check my bags on my way back for no reason"

Minusy: "entertainment sound"

Plusy: "The crew"
Minusy: "More comfortable seats"

Plusy: "The crew was friendly and polite."
Minusy: "The plane was small, it rattled and shook a lot and the size of the seats is ridiculous. The bathrooms did not have warm water and the sense of comfort is to be found only in business and first class. We fly to Zurich a lot because we have family there and we always take SWISS for a direct flight. They have old planes, the little TVs by the seats may or may not work and although the crew is nice and well trained, they cannot substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS."

Minusy: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."

Plusy: "All good, just perfect and friendly crew. Great aircraft (B777)"

Plusy: "Crew great service"
Minusy: "Boarding was slow —delayed takeoff for nearly an hour"

Plusy: "Great airline overall!"
Minusy: "No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable."

Plusy: "The Boeing 777-300ER is ether new and clean."
Minusy: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."

Minusy: "None"

Plusy: "Great seats,comfortable, food was delicious,good section movies. Friendly staff"

Plusy: "Nice staff, very friendly"
Minusy: "Paying for WiFi, could use more comfortable seating"

Plusy: "Service was excelent puntualiti was excelente thank you very much"

Plusy: "Everything"
Minusy: "Nothing"

Minusy: "My entertainment unit was not working the whole flight."

Plusy: "It was a great flight. Even the food wad good, especially the snacks!"

Plusy: "Service was great staff very attentive food was good and crew makes sure you are never hungry or thristy"
Minusy: "It was a 11 hour flight and coach seats too small to sleep"

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "Got bumped to business class."
Minusy: "What's not to like about that?"

Plusy: "Nothing really"
Minusy: "Seats, food , entertainment."

Plusy: "Tried hard but cannot recollect one thing that was better than average."
Minusy: "Not even a smile from the purser and one other crew member on the Swedish leg. The captain hurriedly "explained", no one understood him, why we were so delayed, but he did not apologize! Zurich airport has no charging sockets! (Ancient) All of terminal A has not a single one! No one supervised the loading passengers not to interfere with those passing by. It was a complete mess. We took off 50 minutes late from Zurich, with no apparent reason. Worst in years for me. We sat in the plane for 30 minutes and were not offered even water. Big fail! (btw, I am unusually so critical)."

Plusy: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Minusy: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Plusy: "Excellent service, comfortable, clean, on time."

Minusy: "The flight was late and I almost lost my connecting flight."

Plusy: "Food was decent and flight crew friendly."
Minusy: "Very bright light in hallway stayed on for entire red eye making it impossible to sleep."

Plusy: "easy check-in, fast boarding, one of the few airlines still offers free refreshments on board"
Minusy: "not sure of where to queue for boarding for many people"

Plusy: "Crew; polite helpful and professional."
Minusy: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"

Plusy: "Everything was great. The staff did a really nice job at making us all feel comfortable and they were eager to help with our needs."

Plusy: "2 Long flights. Friendly, efficient crew. Plane was clean. Price was good."

Minusy: "It wasn't Swiss//"

Plusy: "Comfort of the flight ,very friendly staff"
Minusy: "Nothing"

Plusy: "fast boarding, great crew."
Minusy: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"

Plusy: "Very good service on board"
Minusy: "Crammed into middle seats both way. Many/Long lines in ZRH/SFO"

Plusy: "Food, service"
Minusy: "Room in economy"

Minusy: "Checking in we had a nasty representative, but other than that, all was well"

Plusy: "Nothing! It was the first day of our honeymoon, and it was ruined by Swiss."
Minusy: "This (attempted) flight was like living a nightmare. The aircraft had a problem with the A/C, so we sat in the extremely hot aircraft on the tarmac for 2 hours while they tried to fix the problem. Then, when we were finally told that the aircraft could not fly, the Swiss staff said that we were "not allowed" to leave the aircraft. After stressed passengers confronted the crew demanding to be let off the aircraft, we went back into the terminal to wait for hours in line as just two Swiss staff filled out hotel vouchers by hand for over 200 passengers. Adding insult to injury, we were then told to wait for a hotel shuttle at the curb, despite the fact that the shuttle had stopped running hours earlier at midnight. I didn't fly to Switzerland until the next day, losing hundreds of dollars on a missed hotel stay in Zurich, and travel plans. And it was an awful start to my honeymoon. The way the Swiss staff treated us was unconscionable and insulting. They have not responded to my several written complaints, so maybe Kayak can help!!!"

Plusy: "?"
Minusy: "the new Boeing 777 is horrible... no space and small seats >> my feet were swollen, everything hurts the inflight- entertainment is integrated in the front seat, you can`t change screen if you are blinded as i wrote to the service center to change the seats (july 21st) i still have no answer on my mail.... service???? no more again..."

Plusy: "Friendly cabin crew"
Minusy: "Again, boarding was chaos. No special boarding for star alliance gold member."

Plusy: "Polite crew"
Minusy: "The service and food was excellent. There is no question about dislike"

Plusy: "Excellent flight staff and better than average airplane food."
Minusy: "If one is over child height and the uncaring person in front of you slams their seat into full recline, one will be miserable on steroids. Swiss Air will not correct the small free space capacity (both pitch and width) most assuredly. Thus, I now fully appreciate why fellow travelers embrace airplane knee protectors. "Don't leave home without them," especially on Swiss Air (emphasis added) !"

Minusy: "Terrible seats and old.entertaineme.t system"

Plusy: "All but the service"
Minusy: "Flight attendants seem confused. Service was below par. Took forever to clean food service. Business class had the lights off after dinner at least 40 minutes before we did in Economy. Couldn't get water I requested for a long time."

Plusy: "Loved the entertainment options, and pretty Good food!"

"Crew was slow and infective… Didn’t collect trash after service."

Plusy: "Very friendly and helpful"
Minusy: "Boarding could be better organized"

Minusy: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

Plusy: "The flight was quite comfortable."
Minusy: "I find it hard work doing such long flights these days."

Plusy: "Confort"
Minusy: "The crew and the food, specially the food."

Plusy: "Cabin crew were great."
Minusy: "Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer"

Minusy: "Lufthansa not taking any responsibility for allowing connection time to be so short. Everyone on the fight from London missed their connections!"

Plusy: "Nothing."
Minusy: "Drops coming down from the Air condition system"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "The Crew was very good. I was with my 84 year old father.And they handled his needs very well ."
Minusy: "The food of course was sort of mediocre at breakfast. The eggs tasted like they were man made.oh well maybe that’s really typical. Otherwise all was fine."

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Flight crew and airport crew very helpful ,"
Minusy: "Due to delay in LA, was rescheduled to later flight which was also delayed"

Plusy: "Crew was very nice and attent ive"
Minusy: "Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Great service, smooth, on-time flight."

Minusy: "A little older aircraft and seat was very warned"

Minusy: "Flight got cancelled."

Plusy: "The crew was really nice"
Minusy: "The flight was delayed, there was no TV or any other entertainment"

Plusy: "Crew was nice, Feel safe"
Minusy: "We left Frankfurt over hour late, no entertainment at all, small plains have usually few big TVs on the sealling there was nothing."

Plusy: "Arrived safely; good selection of movies; sound reasonable."
Minusy: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."

Minusy: "Nothing"

Minusy: "Check in was very poor and took entirely too long"

Minusy: "Plane was old and had no in flight entertainment"

Plusy: "Friendly crew and great food. Didn't have to wait long to be boarded."

Minusy: "Opóźnienie lotu"

Plusy: "The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate."
Minusy: "While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers."

Plusy: "good flight."
Minusy: "Ran a timy bit late but staff was all very nice."

Plusy: "A regular predictable LH flightqq"

Plusy: "The crew was nice"
Minusy: "The boarding process and the fees"

Minusy: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"

Plusy: "Nothing"
Minusy: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."

Plusy: "Water and juice served all the time"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Everything as expected"

Plusy: "The crew did a great job. The flight turned out to be nearly 10 hours since we had 150 knot headwinds. The food and free wine made things much to tolerable. You can't go wrong with Lufthansa."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Good movies and TV to choose from."
Minusy: "Food sucks. Bland and gooey pasta as vegetarian option."

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Nice service, nice staff"
Minusy: "The food becoming worse and worse each time.. I think it is better to Lufthansa to reduce price of the ticket and do not serve such kind of burgers.. Or improve the quality of food if they still positioning as the one of the best airlines."

Plusy: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Minusy: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Plusy: "Impressive service... amazing crew, very friendly and professional"

Minusy: "Time"

Plusy: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Plusy: "The crew was informative"
Minusy: "Inflight sandwiches"

Minusy: "Crew members in Amsterdam were very rude and disrespectful"

Plusy: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Minusy: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Plusy: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Minusy: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Minusy: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Plusy: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plusy: "very attentive crew"
Minusy: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Plusy: "Good food, friendly service"
Minusy: "More trash pickup; only one round of beverage service"

Plusy: "Good"
Minusy: "Nothing"

Minusy: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Plusy: "Flight duration"
Minusy: "Very stingy with the drinks Cramped seats"

Plusy: "The service"
Minusy: "The seats"

Plusy: "Restrooms clean, decent food and drink, nice cabin crew."
Minusy: "No complaints"

Plusy: "Comfortable and well laid out seat area"
Minusy: "Food was a little substandard for business class"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Wifi on Board"
Minusy: "Nothing"

Minusy: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Plusy: "We got a meal for a 1h flight only"
Minusy: "No entertainment but normal for this type of flight"

Minusy: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plusy: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Minusy: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Plusy: "Short flight with good communication."
Minusy: "Nil to complain."

Minusy: "Bit cramped for space"

Plusy: "The food service was good and the flight attendants were friendly."
Minusy: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Minusy: "Nothing"

Minusy: "Amesterdam airport employee was really rude"

Plusy: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Plusy: "Service provided by the staff"
Minusy: "The navigation of the entertainment system is not very friendly"

Plusy: "Got to Amsterdam on time and everything was great including the staff"

Plusy: "Great food"
Minusy: "Sears we're toooo small"

Plusy: "Boarding/unboarding"
Minusy: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Minusy: "The entertainment was quite dated and didn't have new movies etc"

Minusy: "Okay"

Minusy: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Plusy: "."

Plusy: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Minusy: "Nothing. This is filler text to meet the min. characters."

Plusy: "Jak zawsze w KLM wysoki standard"
Minusy: "Spokój"

Plusy: "Same as above"

Minusy: "Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre."

Plusy: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Minusy: "The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup"

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Minusy: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"

Plusy: "Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience."
Minusy: "Limited controls on the entertainment."

Plusy: "Service good. Staff good"
Minusy: "Very cold at night"

Plusy: "Lost my baggage"

Plusy: "Food and entertainment is good"
Minusy: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"

Minusy: "Did not like stress of having to check in 24 hours ahead of time just to get a free seat assignment. Why should we have to purchase a seat on a plane we already bought a ticket for?"

Plusy: "The choice of entertainment is huge"
Minusy: "The fisical conditions are terrible. Seats so narrow and rows are so close, that you practically pooched into your neighbors, those that behind don't let you to recline your seat as then your seat is in their face. It looks like American Airlines hopes to exchange your reality with virtuality, but our bodies that we are for some reason taking with us on that itinerary - suffer."

Plusy: "The blueberry juice was good!!"
Minusy: "Sitting by the bathrooms. There weren’t even pretzels."

Minusy: "The flight from Helsinki arrived 2 hours late to JFK due to mechanical reasons causing some passengers miss their connectiing flights, which is quite normal in airline practice. What was not normal and supper aggravating was the fact that nobody met us at the gate to help us rebook our missed flights. We had to find an AA agent in the departure area and stand in line with other passengers who were checking in to their flight to Jordan. There was no customer service what so ever provided by Finnair."

Plusy: "A330 throne seat (2A) is nice and private."
Minusy: "Flight attendant in business class was quite terse and rude."

Plusy: "The meal that they served was great."
Minusy: "The leg room for someone that is 6ft 4in is not the best."

Minusy: "Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!"

Plusy: "Most Improved Player - Finnair has done the best experience in overall long haul flights out of the 40plus airlines I have flown in the last 3 years; brand new planes, nice and diverse cabin crew, beautiful lightings videos details chocolates etc, best entertainment system in the industry, and things always go smooth in Helsinki airport. Awesome imrpovement over recent years."
Minusy: "Big struggle for airlines still remains varying quality customer service. Finnair still seems to struggle with this occasionally. Finnair can work harder to keep customer service quality high. Hate to say it, but perhaps letting the bitter, last generation flight attendants who seem to have a grudge about the decline of the glamour and benefits of the job as flying has become commonplace with more competition (seen this on Finnair & N America’s older airlines line United)"

Plusy: "I like Finnair, the crew, the service."
Minusy: "I was not able to check in online within the 24 hrs prior to the flight as the Iberia system kept flashing and "error"message. Therefore, I was not able to pick a seat, which I would have paid to upgrade if necessary, but instead I was assigned a middle seat as a last option, at the counter, and paid for an exit row which, except for the leg room, was just as uncomfortable!"

Plusy: "Crew were great / free wine !"
Minusy: "Crowded and chaotic boarding"

Plusy: "Was great on the way to Helsinki and extremely poor on the return trip."
Minusy: "Seat pitch was horrible! Almost as bad as United and American. Very uncomfortable!"

Plusy: "Crew is very nice and helpful. Food is just fine."
Minusy: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."

Plusy: "The shorter flight to Zurich was on a smaller plane than the overseas one, but I'm not sure what model. It seemed about average for comfort; overhead bins held my backpack easily, while I find many older planes do not. Coffee or soda was free, everything else was for sale. Attendants on this flight were very busy and very friendly. Check-in was run very efficiently. My check-through luggage arrived intact. Overall a good experience on a two-hour journey. Plane arrived about 10 minutes ahead of schedule, which is always a plus."
Minusy: "No real issues with this flight. it accomplished my objective - to get to Switzerland intact, with a minimum of fuss."

Plusy: "All is satisified."

Plusy: "Fantastic service staff food and beverages"
Minusy: "Just slightly hard when laying down on the seat to sleep"

Plusy: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Minusy: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."

Plusy: "No frills but efficient"
Minusy: "Food choice limited"

Plusy: "Not having someone sitting next to me, comfortable lie flat beds albeit a bit narrow. Good food when you wanted it, big screen and ok movies, spotless toilets"
Minusy: "Nothing really negative to say"

Plusy: "Vistas along Mediterranean departing Nice"
Minusy: "Interesting conversation with fellow passenger"

Plusy: "Very easy check-in process, very easy boarding process, flight attendants were pleasant. Comfortable seat which allowed sleeping easily"
Minusy: "no problems"

Plusy: "The crew was courteous."
Minusy: "Another passenger dropped a very heavy suitcase on my head. I have never been afraid for my safety before, but this time I was. I wasn't seriously hurt but what really upsets me is that the other person wasn't even reprimanded. Also, that suitcase was way too heavy and I'm surprised this person was allowed to board the plane with it. Also, boarding was horrible and the flight was late. I will never forget this experience and would avoid flying with Finnair ever again! This was really the worst flight I have ever experienced!"

Plusy: "Finnair was tolerable for a 1.5 hours flight. I tried blueberry juice for the first time and quite liked it. There was no food on this flight."
Minusy: "Nothing to complain about for the short leg."

Plusy: "The Airbus 330 is an improvement over the Boeing 737 that took me to Europe (via Milan) on this trip. Unlike that flight, this plane is equipped with an updated on demand entertainment system. I attribute the upgraded airplane to the fact that this was a direct flight from HEL to JFK. Still no wifi though... Their magazine says it's coming. Upgrading to Economy Comfort is worth the fee especially if you get a bulkhead seat. Otherwise you are still pretty crammed in with maybe 6" more leg room. But the bulkhead seats are set well back from the wall to give my long legs plenty of room to stretch and get in and out of my seat. My friends in Economy looked miserable :( The chili con carne with rice was an improvement over other airline meals but still room for improvement - mostly in presentation I guess. Lingonberry 'salad' though a bit sour for me, was a nice Finnish dish to sample. Like the cheese and crackers. Departed and arrived on time. Liked the flight tracking that showed you very detailed what you were passing over and even gave us a bit of info and photos about highlights of each region flown over. Nice touch."
Minusy: "This plane was such an improvement over the "bucket" that flew me to Europe that it has restored my faith in Finnair as a valid carrier for my yearly trip to Europe - like I said, probably because it is a direct flight to New York rather than connecting to another European (not Scandanavian) city like Milan. I would probably not use Finnair to access other parts of Europe for this reason. (On the departure end, the regional Finnair flight from Milan to Helsinki was also sub-standard.) I do think the check-in procedure is still cumbersome - self check in with bag check, though started at kiosks, still results in a long line just to hand off your bag to a counter agent. A few more agents would likely solve that problem... But it was better than going the other way - JFK was a nightmare! Helsinki only slightly better."

Plusy: "Flight attendants were courteous and efficient, boarding flowed smoothly."

Minusy: "I never get that flight."

Plusy: "Airbus 350, quiet and smooth. Wifi, booking a taxi on board and being met on arrival. Good seats in business."
Minusy: "Bag collection was chaos and took too long, it's not such a busy airport"

Plusy: "Everything was good. Tv screen had issues booking for first half of flight"

Plusy: "Staff was nice. Seat was standard."
Minusy: "Small movie selection."

Minusy: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."

Plusy: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."

Plusy: "Wonderful service and care from crew."

Plusy: "Polite and helpful crew and great entertainment systems."

Plusy: "Friendly crew. Finnair subcontract to British Airways so this was a BA flight at a better price. Flight was far from full enabling me to stretch out."
Minusy: "Unable to pre select seats because the arrangement makes you neither a full BA or Finnair customer. Food was just about edible and that was the better non vegetable option. The plane was old and the in in seat screens were old too, with poor resolution (no touch screen to illustrate the aging technology). Although the entertainment selection was relatively current the aging connection in the arm rest, coupled with cheap ear buds made for a poor listening experience."

Plusy: "Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!"

Minusy: "Terribly uncomfortable seats, very dated entertainment options, bland food."

Plusy: "It's a direct flight, it runs on time, the staff on the ground and on the flight are professional, courteous, and helpful. If you are lucky enough to have an empty seat next to you, the seating is quite comfortable, with adequate foot and stretching room."
Minusy: "For in-flight entertainment, the ceiling-mounted screens along the aisle are hard to see and offer no choices for viewing. The food, as usual, was poor. I ordered vegetarian meals, and on the return trip for both meals was given the same soggy pasta with tomato sauce--no protein (why not add a few chickpeas or white beans?)."

Plusy: "Food, not crowded, small plane"
Minusy: "No individual tvs"

Minusy: "Need wifi to work. Highly dissapointed that BRITISH air doesn't have this feature. Most airlines do!!"

Plusy: "the flight was very comfortable"
Minusy: "nothing"

Plusy: "Arrived on time. Smooth flight."
Minusy: "Nothing really."

Minusy: "Finnair "outsourced" the flight to a Portuguese HiFly. Boarding: flight delayed for more than 1 hour, with passengers sitting all this time in the plane and waiting for all connection flights to arrive. As a result we arrived late for our connection flight. The Finnair people that met the passengers on exit form the plain did not provide any information how we should proceed next. We were left to figure it out by ourselves. Crew: The impression was that all the flight attendants from HiFly were untrained. The did not know what to do an how to do. They seemed lost on the plane. Comfort: Plane seemed to be re-purchased from some Arab airline. Food: bad Entertainment: v system was broken. Information system was showing wrong current time."

Plusy: "sorry had to cancel due to covid-19"
Minusy: "sorry had to cancel due to covid-19...still waiting for refund ??"

Minusy: "There was a delay of more than 1 hour."

Minusy: "More comfortable seats."

Plusy: "Etihad crew are awesome. The A380 is the best plane in the skies"
Minusy: "Free upgrade to business class? Because everything was perfect!"

Plusy: "The food was good."
Minusy: "The legroom was inadequate."

Minusy: "I wish I knew that I could have get a room or food vouchers when I was ordering an e ticket("

Plusy: "Departed on time. Seat was ok."
Minusy: "Check-in and boarding was too long and confusing. Too much to walk between one place to next. Overkill on security and baggage check. Food was terrible. Second full meal was chopped up to just a salad and main dish...no bread or dessert. Air hostess could be more pleasant. Flight was late 1 hr."

Plusy: "I liked the cleanliness, the beautiful kind staff, and most important of all, the safe flight -- oh yeah, I loved sampling your world class music selection"
Minusy: "for a tall guy you need to raise the seats a bit; the food was better than most airplane food but overcooked rice and fish was meh ... it's hard to image how an industrially prepared food could be better, but until you figure it out I'll keep packing my lunch"

Plusy: "Nothing"
Minusy: "Flight delayed Baggage lost & didn’t receive upon arrival"

Plusy: "Everything was great. Crew was very nice. Food good. Not too crowded."
Minusy: "Seems like the plane needed to be retired compared to others. The tech was old."

Minusy: "The smell inside the flight"

Minusy: "the food .there is only one choice of meal there is delay time from AUH to beirut"

Plusy: "Nothing much as an Economy passenger"
Minusy: "Single lady travelling and the seat was between two men on both legs. Asked ticketing at Chennai nd he said you will get in Abu Dhabi and did not give boarding pass for the Second leg of flight. Came to Abudhabi and tried to get boarding pass for seating not between two males but the ticketing agent lied to me “ go run your flight is leaving” and gave me seating between two males for 15 hour flight requested"

Plusy: "Smooth takeoff and landing."
Minusy: "No free internet service. Only one meal. Late departure, disorganized boarding. Uncomfortable seats. Limited choices of new movies. For a business class ticket, one would expect more! Especially since other regional carriers are providing two meals, free internet & more comfortable seats!"

Plusy: "The staff were so helpful and friendly. Such a lovely bunch"

Plusy: "Multiple delays which was due to poor management on the airlines side"

Plusy: "That me and my son had a extra seat each"
Minusy: "Wasn't served any food at all. And I had to go and get my own water from the staff"

Plusy: "Nothing"
Minusy: "Plane was not comfortable and looked dingy. Food was awful. Service was subpar."

Plusy: "Absolutely LOVELY crew. I'm a frequent flyer and my journey from Bangkok to Abu Dhabi was amazing. Thank you! Everything was very good with except for the screen: on both planes, it didn't work but it was exceptional in experience. We got 5000 miles as a compensation.."
Minusy: "The screen /server didn't work, but it was exceptional in experience."

Minusy: "Flight delay with no reason for two hours which made me cancel another flight and wait for another five hours in transit and pay a huge amount of money to reschedule flight. Medicore plane on a long flight of seven hours from abu dhabi to kuala lampur. Cabin crew not helping. Bad toilets."

Plusy: "You know how it is. It's a long haul international flight and you're flying economy. NOTHING is ever good."
Minusy: "Seats are super narrow, wifi did not work, food was quite poor."

Plusy: "1) the flight was not full which was a big plus 2) the universal charging at the seat, I didn't need a converter."
Minusy: "1) The sinks in 4 bathrooms were broken. People were still using the bathrooms although there was no sink. So people were not washing their hands which is unsanitary. 2) the food was not very good, nor the timing of it. Also sandwiches in plastic wrapping were distributed during sleeping hours and that was very disruptive. 3) the plane was older. 4) the flight was very expensive so I expected 5 star features and comfort, but it was only a 3 star for me."

Plusy: "Gets you where you need to be"
Minusy: "Broken entertainment, very uncomfortable seats, a feeling that economy is not that important to them despite the fact tickets are not exactly economy! Horrible dated beige colours everywhere and dated planes"

Minusy: "Customer service in Abu Dhabi was terrible. The flight itself was average at best. It was nothing like I expected. I will not fly Etihad again."

Plusy: "I liked the service and ease of the whole process."
Minusy: "Nothing."

Minusy: "Very cramped plane (for a 787 Dreamliner)... though I am a bigger fellow, it must be said. The window seat was almost unbearable."

Plusy: "Loved the amount of leg room in economy class. Also impressed with the number of entertainment options, especially the movies. The things provided in each seat (blanket, pillow, socks, etc) were very generous and nice as well."

Minusy: "Food was not good and too salty. And the saltiness made everyone thirsty and we were only offered one small cup of water at a time.Flight attendants were not friendly and didn't want to be bothered."

Minusy: "When there is a connecting flight from Domestic to international, Domestic is letting us in without any restrictions on Cabin luggage but in middle of journey in Chicago they have really troubled all the passengers, mainly they haven't checked the baggage's untill we have boarded the flight though everyone is there before 2 hrs of the and i personally asked they if my bags needs any new tags but just before they pulled everyone from the line and screwed us. which is really bad."

Minusy: "Baggage ground staff behavior is very bad..Not allowed me to carry stuff which I purchased inside the airport..will never travel and will also request my company not to buy tickets through Eithad"

Plusy: "The arrival time of the flight"
Minusy: "Kids were crying most of the trip and the seats were so we couldnt sleep and when the food came they give you options hoping that you will choose what they got on their mind and they end up giving everyone the same type of food."

Plusy: "It's amazing flight ever Ghezlan the hostess she awesome and helpful with all the passengers I love her cause she's wonderful"

Plusy: "The crew were good and accommodating, this was the only positive."
Minusy: "the Food is the worst ever, i had better experience on an economy class with a budget airliner. on the 4 sectors i had with Etihad, it was breakfast menu no matter what time it was and it was the same choices which had to do with a form of eggs. i opted not to be served. the plane is old, seat is not functioning well, entertainment screen was not touch and had to be operated with the remote which was not working. really it was a huge disappointment. may be Etihad reserve their good stuff for the European and American sectors. I will never fly Etihad business unless I have no choice."

Minusy: "the plane from Bangkok to abu dhabi was delayed which miss my flight from abu dhabi to Bahrain waiting over 9 hours to fly into Bahrain basically the flight sucked."

Plusy: "Overall flight experience was good, but the ground staff need to be more real time responsive and should own responsibility."
Minusy: "My baggage is still missing and no one is responding to number presented on the sheet in Chicago, very bad. Please get my baggage to me and be kind to the customers in aftermath of the services."

Plusy: "Food"
Minusy: "Customer care"

Plusy: "Doskonała profesjonalna linia lotnicza"

Plusy: "Znakomita załoga - przyjacielska, konkretna, pomocna"

Plusy: "Service is excellent, seats are comfortable, food is tasty and the entertainment system is top class. To add to all of this the Crew is really friendly and helpful."

Plusy: "all things like"
Minusy: "nothing"

Plusy: "Liked the staff in the hotel and the official who accompanied me thru Abu Dhabi airport."
Minusy: "Had to stay few hours in nearby airport hotel which was not up to the standard I hoped. The connection to other airlines ( for my new boarding pass) was very confusing. I had to get out of LAX to go to AA terminal for my connecting flight to SFO. Then again I had to take an airline transport bus to go to my desired gate."

Plusy: "Quality Airline Excellent service Food was also great"

Plusy: "The airline was amazing, food was on time and good. I'll be honest and say this was one of the better airlines I have flown."

Plusy: "Good service. On time. Comfy lie-flat seats"
Minusy: "On bok-aug night time flight rich Arab family with two nannies and 3 kids in b class. Kids did not have their own seats. Kids terrorized the entire cabin. Parents could not care less. Flight attendants helpless."

Plusy: "i have nothing to like in the flight."
Minusy: "no service you can call ten time if they come one time you lucky.very very roud crew and very discrimination place.also when i was fly los angeles to abu dhabi the guy name muhammad threat me many time for food he made mistake on my food and top on that he was threating me i hope some one in this air line take care of this but i'm not sure any one going to care for this and he was saying he is supervisor."

Minusy: "I mention below."

Plusy: "All ok."
Minusy: "Seats seem pretty short. Only half my leg fits on them and I am not a tall person."

Plusy: "Bording was fast"
Minusy: "The frequent delays in departures The behavior of the canb staff was not good Specially with Arab and Asian people"

Minusy: "Too cold in the airplane"

Minusy: "The food was just ok here. And if you sit in the rear it is cold by the time or gets to you."