Znajdź tanie loty z Warszawy do Palma de Mallorca

Plusy: "Food was really hot & good customer service"

Plusy: "Crew was great. Peppy and kind."
Minusy: "ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD"

Plusy: "Seat was comfortable"
Minusy: "Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps"

Plusy: "Crew was really nice can’t complain"
Minusy: "Other airlines offer free beer or even hard liquor here u have to pay"

Plusy: "Crew was very nice and responsive."
Minusy: "The flight was so hot. No personal air controls. Economy was horribly small."

Plusy: "I liked that it was a straight flight from SFO -ZRH. On board entertainment was great."
Minusy: "Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !"

Plusy: "The crew was great! The entertainment was pretty good too."
Minusy: "The cabin was WAY too warm."

Plusy: "Everything"

Minusy: "Same reason as above."

Plusy: "When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public."
Minusy: "My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit."

Plusy: "check in & boarding were ok"
Minusy: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"

Plusy: "Excellent"

Plusy: "Great staff and air flight attendants"

Minusy: "Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front"

Plusy: "great staff"

Plusy: "Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip."
Minusy: "Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again."

Minusy: "None"

Plusy: "Captain kept us informed regarding takeoff"
Minusy: "Sitting too long"

Minusy: "They left my bag in Switzerland"

Plusy: "It was very efficient and the staff was very nice. The line was long but fast. The seats have quite the lean which made it easier to lie back. Getting Swiss chocolate is always a plus."
Minusy: "The seats weren’t as comfortable or fluffy but it was a short flight so it can very well be overseen."

Plusy: "Swiss choclade"

Plusy: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Minusy: "Delay"

Plusy: "Flight crew were courteous and efficient."

Plusy: "Smooth, on time flight"

Plusy: "Comfort"
Minusy: "Delay in BCN for an hour"

Plusy: "Service wa a ok."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "Flight was comfortable and crew was second to none. They were very attentive and courteous."
Minusy: "Nothing."

Plusy: "The flight was good. The flight attendants appeared to be a little cold and hard. The check in process was not so good. Seat selection was not smooth."
Minusy: "I didn't have any major malfunctions"

Minusy: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"

Plusy: "-Comfortable Leather seats -Snacks were delicious -Legroom (6 foot person here) -Kind Staff"
Minusy: "-That I can't always fly Swiss"

Minusy: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Minusy: "Couldn't change seats online after reserving them online in advance. Headsets use proprietary connector and plug had to be held in place to get both ears to function"

Minusy: "Don't like to wait for no one 30 min inside airplane"

Plusy: "Every time I go back to Greece I always fly Swiss. Always on time, good times, clean, and helpful crew."

Plusy: "Best flight crew experience ever"

Minusy: "Too narrow seats."

Minusy: "Expired cheese. Loudest plane I have ever been on."

Plusy: "Service was excellent and very friendly."
Minusy: "The seats are terrible. Narrow, the armrests edgy and only partially movable. A large metal box under the seat takes away 2/3 of the legroom. The entertainment system is outdated, screen has no contrast and can only be viewed at a straight angle, which is impossible as soon as the seat is reclined."

Minusy: "When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal."

Minusy: "People who handle Swiss"

Plusy: "Great kosher food! Very kind attendants."
Minusy: "not enough foot room."

Plusy: "Crew was very nice"
Minusy: "Make sure they check the flight before they make passengers aboard like my seat, I had to travel for 10 hours in same position & even flight attendants couldn't help because the flight was packed I understand but I did suffer"

Plusy: "Great flight. Boarding, departure and arrival on time. Excellent flight attendants."

Plusy: "Everything was great.... The food , crew was fantastic , nice friendly stuff ! Very happy with the flights"
Minusy: "Well not really! I can only say negative things is the seats but is not Swiss is all airlines !!! Zero space for your legs"

Plusy: "La mejor compañia con la que he efectuado este trayecto en económica! Muy recomendable."

Plusy: "Crew and overall service was great. Crew was attentive and friendly."
Minusy: "Food wasn't the usual Swiss quality this time. Are seats getting smaller? Very cramped, no leg room (I am a 164 cm, 53 kg female). I had some black metal box in my legroom area on top of everything. It would be absolutely impossible to take the "crash position" highlighted in the safety video."

Minusy: "Boarding procedure for business class with being held up in a small holding space"

Plusy: "Crew and flight service are excellent top notch. Also they are very friendly and helpful. Make flight enjoyable."
Minusy: "Seats are too close together in coach, very cramped and uncomfortable if you are a tall or large person."

Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Minusy: "Improve quality of on board announcements."

Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"

Plusy: "Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!"
Minusy: "It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in."

Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Cree was fantastic from check in to boarding"
Minusy: "Drinks served before food"

Plusy: "The crew on the aircraft were polite and food was satisfying"
Minusy: "The agent checking me in with my friend was awful. And the agent to collect payment for my luggage read all of my debit card information out loud several times in front of a room full of people. Outraged"

Plusy: "One of the best flights (airline) I have ever flown. GREAT crew that were kind, pleasant and helpful. ZERO attitude. I def will fly with them again in the future."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"

Plusy: "Clean new Airbus 380. Nice crew"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Timeliness of fligyts"

Plusy: "Very pleasant crew."
Minusy: "No complaints"

Minusy: "There was no information from Lufthanza. There were no lanes. There was no one at the check in desks. There was no crowd control. There was no triage. I was bloody chaos. I arrived 3 hours and 40 minutes in advance of the flight and traveled only 25 feet toward the check in desk in over 5 hours. When we went to the information desk, we were told that the flight would wait for the passengers to be processed...but we never were and the flight took off only 35 minutes later than scheduled. it was the worst flying experience I have had in over 50 years!"

Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Plusy: "Nothing"
Minusy: "Gate changed ast minute so we had to walk a long way to get to it with 3 kids. Airplane with no entertainment at all. Also the worst was getting to Beirut without 2 of our bags. We got one of them 1 day later and the second 5 days after. When we got the second bag few of our things were gone."

Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Minusy: "Opóźnienie lotu"

Minusy: "I was waiting over 1 hr for my l"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"

Plusy: "Everything!!"
Minusy: "Me starting to get sick!"

Minusy: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."

Plusy: "Nothing"
Minusy: "Nothing"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Delayed flights for a day"

Plusy: "The flight was on time. Helpful, friendly crew. Will use Condor services again."

Plusy: "Service was great, pilots were amazing no decompression pain in my ears."
Minusy: "The flight was delayed in Warsaw for 1:30 hours"

Plusy: "I like that the flight crew did the best they could to make sure my husband and I were sitting together with one child."
Minusy: "I did like that my whole family including two children 2 ad 6 were sitting all separately all over the plane. Children 12 and under should not be seated separately. And that should be the job during the check in. Not during birding."

Minusy: "Delay"

Minusy: "The airplane was very late, so I didn't make it to my connecting flight."

Minusy: "The food was pretty dull."

Minusy: "This flight was late and because of that we missed connecting flight to NY!"

Plusy: "The only thing I liked was the company of the people sitting next to me on the flight and the fact that we arrived safely."
Minusy: "The service at the check in counter could have been better. The online booking should have clearly stated that there will be a additional charge for check in luggage The crew on the flight used my overhead storage for their own bags and I had to put my bag under my legs. I barely fit in the seat"

Plusy: "The crew were very friendly."
Minusy: "The terminal was old and no pre check at security. Also very limited options in that terminal once through security."

Minusy: "No AC"

Plusy: "Comfortable seats from the good old days on board B 737"

Minusy: "There was no entertainment system, it was a short flight anyway"

Plusy: "When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more"

Plusy: "Efficiency"
Minusy: "All ok"

Minusy: "My United flight was five hours delayed and I was going to miss my Air Europa flight. I called to see if I could switch flights but that was absolutely not an option and I had to buy a new one way ticket. I would’ve paid the difference, if there was one, but that wasn’t an option."

Plusy: "A Mix Of Spanish and Hungarian Staff. Overall Freindly crew did the best with what they had to work with."
Minusy: "Poorly maintained aircraft, all most everything was broken and dirty!! No inflght entertainment, screens, controls, and programs did not work! Torture on a 9 hour flight!! SEats small, tight & broken. Toilets dirty un maintained."

Plusy: "Modern clean plane, excellent crew"
Minusy: "Flight was delayed but no announcements were made"

Minusy: "Seats were very close in front of you. Then my seat did not recline so for the 8 hour flight I had lady in front of me basically in my lap. Flight attendant said I could walk around and look for other seat....didn't offer to see if other seats were available, didn't appear so. Also had teenage son with me did not want to leave him."

Minusy: "Boarding time notification and check luggage’s cost"

Plusy: "Entertainment was great. Paying for internet is annoying, but there were so many free movies and tv shows that I didn't miss it."
Minusy: "It was seriously hot on this flight. I am very cold most of the time and I was sweating during parts of the flight. My husband is always warm and he was miserable all flight. Had to press the call button three times to get a glass of water when I was feeling ill. Bathrooms ran out of toilet paper and took awhile to get more. Couldn't sleep because of the temperature. Flight felt like it took double the time because it was so hot. Took forever to board and left way late, arrived late. Our flight over to Madrid was great, but this flight back was awful."

Plusy: "Nothing"
Minusy: "Boarded flight and then let us sitting on the tarmac for ninety minutes with no water or air conditioning.Once flight under way no food available.DO NOT FLY THIS AIRLINE!!!!"

Plusy: "Had to work my tale off to find aireuropa they told me I got switched to ibeira Took the train to another term I,so ask me when I actually take the flight I can give better feedback"

Plusy: "Nice plan and staff."
Minusy: "Very slow baggage drop off at Barcelona airport."

Plusy: "Give food twice, a blanket and a pillow"
Minusy: "Nothing"

Plusy: "Great service and good food"

Plusy: "I like the service"
Minusy: "The lack of space between seats, for a trip so long every passenger should feel some comfort not just first class passengers"

Minusy: "A small child was allowed to be in business class and disturbed me during the flight. I thought small children are not allowed"

Plusy: "This is the most basic service of just get on the plane type of travel. Nothing is included. They would charge you for the air you breath if they thought they could get away with it."
Minusy: "My carry-on of clearly leagal size was tested to see if it passed. Happy to say IT PASSED they could not charge me. No in flight entertainment as there is no place to put a headphone into. They tell you to use your smart phone. The flight attendants disappear and really are not there for any reason I could see except to find ways to charge you for something. When they do show up they basically try to ignore you."

Plusy: "Imagine that I lost my flight and I had to rebook another flight that departed from Milan - Copenhagen and from Copenhagen - Miami... I paid $1,200 to get this flight... plus I lost my flight that they didn't want me to board in... plus imagine, the €150 for my luggage that they dropped it for me by the baggage claim in Malpensa airport, after I was rejected to board the aircraft... Believe me that I am not much concern about the loss of money that happened to me in this situation, as I am more concern about IS BEING AN ARABIC MUSLIM PERSON, was the reason to lose my flight??? Really guys??? Why really??? I am not a terrorist... I love everyone and I expect people to respect me for who I am, not for where I am coming from..to keep repeating same word (  Arabo Arabo ) ???..... I just need fair judgemental... I've been flying with Air Europa many times and love the company but now I will remain in shock the rest of my life with this experience, to be discriminated in that level from different representatives of this company in Malpensa, Milan... I felt that I need to speak and seek fair judgemental... may I really get an answer?? My name is Abdelrahman Morsy Flight# UX 1066 Confirmation# 073-807-352 Departure: Malpensa (MXP) Arrival: Barajas (MAD) Time: Thu Oct 26 2017 10:45 am CEST - Thu Oct 26 2017 1:05 pm CEST I will remain waiting for fair answer.... and if I am bad person as the lady called me, I will walk away with respect... Thank you.. Abdelrahman Morsy. An Arabic, Egyptian and Muslim HUMAN who loves everyone.. and will never hate anyone.. No To Racism...."

Plusy: "Food was good. Crew was friendly but not attentive at all."
Minusy: "Left late; 40 minutes. The Airbus A340 business class seats from JFK to MAD have a serious design flaw. Three people had their cell phones or iPads slip down the side of the seats, requiring the seats to be disassembled in flight, and getting down on the floor to reach in and get it....if you have small enough hands. Boeing aircraft are far better quality. Noisy aircraft, again, not Boeing quality."

Plusy: "Bran new Boeing 787"

Plusy: "Two meals and some in-flight entertainment. Not too bad. You can order a special meal (such as vegetarian) by calling the service center, and it's served first."
Minusy: "Red-eye flight, econ seat uncomfortable for sleeping. Fewer entertainment options than other airlines"

Minusy: "Food was ok"

Minusy: "I was taken back by the crew not friendly"

Plusy: "Wide body plane A330"
Minusy: "Seats too narrow. No individual TVs, no entertainment, not even a music channel available."

Plusy: "The flight was easy to board when it was time. We left and arrived on time."
Minusy: "There was only one person initially checking people in. Then when there was a second person, she was going to make us move to the end of the other line after waiting 30 minutes. She did end up taking us, but it was only after conceding that."

Minusy: "I had to add luggage into the booking. In short, that is impossible to do on the website, and very little information about luggage in the booking procedure. So, the passenger didn't take any changes and asked me to book flight with another airline. Which I did, and found out that canceling is not a thing that you do either...."

Minusy: "Bad services, and the staff too"

Minusy: "We flew twice in 2 weeks. One way the delay was 40m, back - 1 hour"

Plusy: "Most of the staff was friendly and professional"
Minusy: "As a musician all it takes is one flight attendant to make your trip a nightmare. Every flight is a game of cat and mouse to get your instrument on board. I was told there wasn't enough room, in the end half the over heads were empty."

Plusy: "The ticket / check-in agent was very helpful and made sure we were seated together or near each other on all 3 legs of our travel."
Minusy: "The inability to check in ahead of the flight is frustrating - especially when you have to wait for nearly an hour for the counter to open."

Plusy: "Crew members were very friendly."
Minusy: "No free entertainment. Seats are too tight on economy."

Plusy: "The plane was a newer 787 Dreamliner. The interior was clean, the flight crew friendly and professional. The meals were a notch above average for airplane food. That means a lot when it is a nine and one half hour flight. A free glass of wine served with the meal was a nice bonus. Boarding and disembarking was as it is with all airlines, but the staff were very helpful. Each seat had it's own entertainment screen with games, music, movies and TV shows in many languages."
Minusy: "I have no complaints. I would definitely fly Air Europa again if it is the 787, and a long flight."

Minusy: "All atención on board was pretty nice !"

Plusy: "Safe trip back home, thank you."
Minusy: "I felt as if I was treated unfairly by one of the crew members. She clearly saw my friends and I did not receive a meal but continued to pass on the lunches even after noticing my hand was up. It wasn't until I got the attention of another crew member that she finally recognized we were lunchless. Hate to be that guy but could there be some type of prejudice within the Spanish crew members?"

Minusy: "Flight was over 1,2 hours late leaving MAD, causing me to miss my Cancun connection and costing me over $300.00 in hotel bills and re-booking fees. This alone trumps any positive aspects of the flight."

Plusy: "Price was Ok, but not great for a 30 minute flight"
Minusy: "Both flights were at lest an hour or more late. Some disorder in boarding. Screaming kids... and parents who did not discipline them."

Plusy: "I'm six feet tall with long legs and I was actually comfortable for the flight. It was nice for a change."
Minusy: "It was a connecting flight for a lot of people but the crew didn't say where to go for connections. I know that's not really their job, but many people (ourselves included) were running through the airport to first find then travel to our connections. A simple "go right for connections" could have sufficed because in a very un-airport-like move, there were no signs about connections, just gates, and our boarding pass for the connection said Gate ABC--which meant it was either Gate A (60 options), Gate B (60 options), or Gate C (60 options) and Gate A was slightly left and the other two were about a 30 minute run/walk. We had 45 minutes between flights, which we thought was reasonable, but we spent 15 of them trying to figure out where to go and asking airport employees who said follow the gate number and when we showed them Gate ABC, became confused because there was no gate number."

Plusy: "Entertainment was non existent for such a long flight. Crew could not speak very good English and weren't attentive at all."

Minusy: "Delayed 1 hour 40 min. No communication from airline regarding new departing time or gate. Boarding was a free for all"

Plusy: "Clean plane"

Plusy: "timeliness and attentive staff."
Minusy: "Tne Air Europa departures site at Barajas is like a State Secret- almost impossible to find. The airport info is no more helpful. Once you do get to Terminal I, there are No signs directing you to their ticketing desks. You have to go askina people and praying they do not mislead you ,to finally find it literally at landsend. It would be very helpful if the airline included information as to the correct terminal and the position of the baggage and boarding pass check in in its reminder of the scheduled flight. I hesitate to travel with them again because of the airport experience, not their service once you find them."

Minusy: "my luggage never left ibiza and wound up in Madrid for 24 hours"

Plusy: "Service"
Minusy: "The seating space was horrible. I have used this airline before and everything was good, but this experience was not comfortable. I could barely move in my seat. The rest was good but can work on the space issue."

Plusy: "The food was good and plane was new and clean."
Minusy: "Very small seats, they only have the seats in sets of three. The flight was 45 minutes delay."

Plusy: "Yes i like"

Plusy: "The price, the professional touch down upon landing."
Minusy: "Too long time to clear the table during that time, my neighbor had to go to the toilet so we needed to work on it The flight attendant deliberately delayed my request for water until she was making the beverages round to all.."

Minusy: "Superstrict baggage policy!!! Cramped seating. No free food or water!"

Plusy: "I made the mistake to travel with Norwegian, they charged my compact cabin baggage $80 claiming that it met the size requirements but weight exceeded ( never happened with any airline before, I have the bag for 8 years). On the way in the seats had too small leg room so I paid another $70 for a larg"
Minusy: "I made the mistake to travel with Norwegian, they charged my compact cabin baggage $80 claiming that it met the size requirements but weight exceeded ( never happened with any airline before, I have the bag for 8 years). On the way in the seats had too small leg room so I paid another $70 for a larg"

Plusy: "Seat was very good. The headrest was conducive to sleeping"
Minusy: "The crew at the check-in counter was inefficient and gruff. At the boarding gate, there was no one there and no announcements until after the time the plane was scheduled to depart."

Minusy: "Too many extra charges, baggage,boarding,seats."

Plusy: "The crew was lovely and accommodating"
Minusy: "You have to pay for everything. No meals, no water, was included on an almost 9 hour flight. We booked a flight through Norwegian on the way to Athens and did not have to pick a meal in advance however apparently on our return flight we had to? Doesn’t make any sense. Also there is very little room."

Plusy: "Boarding was good and food too."
Minusy: "The flight to Fort Lauderdale was delayed more than one hour and no information about landing was provided at Fort Lauderdale Airport."

Minusy: "6 hour delay"

Minusy: "Uninterested clue. Poor communication regarding delay. NEVER AGAIN."

Plusy: "Nothing went well"
Minusy: "They could’ve had better direction and instructions when they cancelled our flight"

Plusy: "Nothing"
Minusy: "Everything"

Plusy: "Reasonable price for premium class seats."

Plusy: "Nothing to be honest. Very mediocre airline. Zero customer service from check in to in flight service. Very rude and non helpful crew. Extremely disappointing."
Minusy: "Definitely customer service. Staff needs to know the definition of hospitality and customer service and then apply it with joy and passion for their jobs."

Plusy: "Just an overall bad experience. Will not fly with them anymore"

Minusy: "$100 for 1st bag? Outrageous."

Plusy: "The flight was punctual and there were no issues taking off or landing."
Minusy: "Some crew members refused to speak or try to understand French; others did not speak English. This was very confusing for me and I had to interpret for my neighboring passengers. This should not happen on a Paris - Los Angeles flight. In flight movie selection was poor."

Plusy: "The selection of flight time, leaving Boston at 11pm, makes it perfect for a long sleep without interruptions."

Plusy: "Cena"
Minusy: "przy odprawie on-line powinien być wybór miejsca w samolocie."

Plusy: "Easy and fast boarding. Affordable prices"
Minusy: "The crew could have been friendlier. The restrooms needs cleaning! And air freshener please !"

Plusy: "Seats had plenty of room."
Minusy: "It could have been explained that carry on bags would be weighed, also neither food nor snacks were provided on a 6 hour flight. Crew did not even offer water."

Plusy: "Internet na pokładzie. Uśmiechnięta i enrgiczna obsługa pokładu."
Minusy: "Opóźniony bagaż przyleciał następnego dnia. A czasu na przepakowanie z lotu na lot było 3h więc raczej sporo."

Plusy: "Lighting and timing to allow for sleep and quiet"
Minusy: "Crew should understand it's not a crime to ask for a drink of water - epecially when the passenger goes back to them"

Plusy: "The screen to watch movies and TV on every seat is the best"
Minusy: "I can’t think of anything that disappointed me"

Plusy: "The plane didn’t malfunction and landed properly"
Minusy: "Everything else. I understand that budget airlines are no frills, but this flight was just heart breaking. Took off 4 and a 1/2 hours late. Half of the staff was very rude too."

Plusy: "Punktualność miła obsługa. Polecam."

Minusy: "the seats in business class did not become flat like in other airlines.not very comfortable for sleeping."

Plusy: "Food, price, and long stay in Oslo to give time to enjoy city"
Minusy: "We were staying in Oslo for 21 hours, but we thought that the checked baggage would stay at the airport. Instead it came out at baggage claim. We even asked the Norwegian staff multiple times whether we have to pick it up in Oslo; they said, 'No.' They said that it would remain at the airport. When we got back to the airport we had unnecessary stress of finding our luggage in some unclaimed baggage office. We almost missed the flight. Norwegian staff needs to be knowledgeable about how baggage is handled."

Plusy: "Decent in-flight entertainment, the staff was nice enough."
Minusy: "It was wayyyy too cramped in this plane. Very disorderly boarding and exiting the plan after landing. It took 45 minutes to get off of the plane."

Plusy: "On time, efficient, courteous, professional and arrived early!"

Plusy: "I picked my seat out nd this time Norwegian kept layout of plane with what I paid for (they rarely do and often change place configuration without compensating for the change)"
Minusy: "No a/c in airport terminal or plane. People were sweaty and it was disgusting. No announcements at all while waiting in airport to board plane which was delayed over an hour. Instead the staff was literally grabbing customers and pushing them into lines....I wasn't touched but I was watching and it was amazing that they could get away with what they did. Never handed out customs cards which led to excessive delays in customs. The Customs agents were actually bad mouthing the airline for their poor service."

Plusy: "Excellent value flight to Seattle. Very helpful at check in. Brilliant plane."
Minusy: "We choose not to pre-book seats or order meals as we felt both were expensive options."

Plusy: "Ok"

Minusy: "My cousin was not allowed to board because her passport was about to expire in less than 3 months and Norwegian did not refund her ticket or offer her a credit of any sort or schedule her for the next flight out after her passport issue was taken care of. She lost her whole ticket fare and I was forced to travel alone. No customer service no consideration - nothing. Will never fly Norwegian again."

Plusy: "I liked the price of the flight."
Minusy: "It was delayed over 2 hrs. They do not provide free food-service for a flight that is 8hrs."

Minusy: "We were diverted to Dulles because of weather, which is no one' fault, of course. We were assured on the flight that there would be buses ready to take us to New York or accommodation for us if the roads were too dangerous. We went through immigration and were greeted by a resounding silence on the part of Norwegian. No representative, no message, no announcement, no luggage, which we STILL have not received a week later. All efforts to get in touch with Norwegian were fruitless. Never, never, never will I give them my business again."

Plusy: "The window technology"
Minusy: "Not enough free water available"

Plusy: "It was a nice new plane."
Minusy: "They broke our luggage and not very friendly staff. It’s terrible they don’t serve food or drink unless it’s paid for in advance."

Plusy: "Plenty of movies on the airline, dreamliner plane."
Minusy: "Flight was four hours late, we missed the connection to from arlanda to Bangkok. Flight is twenty hours away and since my wife has a Thai passport we are stranded inside of the terminal for the entire time. Airline didn't help with this issue. Also, $260 for two underweight checked bags is ridiculous."

Minusy: "took 1 hr to get bags"

Plusy: "Entertainment options were the only good thing about this flight."
Minusy: "On Tuesday, November 1st, 2017, a girlfriend and I flew from Newark, NJ to Barcelona, Spain on an Economy flight. I have flown both internationally and economy before, but I have never been on a flight, especially a 7 hour international flight, where I wasn't even offered water! The crew didn't even make eye contact if you didn't purchase an upgraded flight. I didn't expect a meal flying overnight, but I've received pretzels and a soft drink on 45 minute flights! How is that we received meals and drinks, and the proper hospitality on the return flight, also without purchasing the upgrade? Maybe it was because the return flight was operated by Hi Fly. Norwegian needs a lesson from Hi Fly on how to treat their customers! I will never fly with Norwegian again, and will share my experience with anyone contemplating flying with this carrier. Shame on you, Norwegian!!!"

Plusy: "Price"
Minusy: "all good"

Minusy: "6 hour delay and the worst customer service"

Plusy: "This was my first time flying with Norwegian, but I could not have been happier with their service. Not only were all of the flight attendants courteous and charming, but the look of the planes themselves, the lighting, the entertainment, meal, the whole experience was just really classy and fun to be a part of. As a low-rate airline, I was not expecting nearly the quality of service that I received. It was an incredibly welcome surprise, and I definitely plan on flying with them again in the future."

Plusy: "Wszystko oky., jak zawsze.Polecam Norwegiana."
Minusy: "Nie podobalo mi się opóźnienie lotu."

Plusy: "Left on time, arrived on time. good movie options."
Minusy: "No blankets, sleep masks or pillows on a 7 hr flight. Flight attendants were not the most accommodating."

Plusy: "seats were comfortable, the hot food meal was okay"
Minusy: "The cabin service and crew members on 2 of the 3 Norwegian flights I've been on this past month are the rudest I've ever experienced.. They were snappy, impatient, not communicative about the handing out of hot food, and also I heard one of them talking very negatively about other passengers. I understand that it's a service industry job and dealing with customers/passengers can be difficult at times but it's really unattractive to do it directly in earshot of other customers. The price is great for the flights but I'd really rather not travel Norwegian again because of the attitude of the service team. Really, the worst. The breakfast meal was pretty unsatisfactory. The cold wraps are not appetizing and the juice is just super sugary, kind of garbage quality."

Plusy: "The staff and crew were very helpful and attentive to our needs."

Plusy: "The entertainment system is great!"
Minusy: "The boarding process was really bad."

Plusy: "Really sweet flight attendant who managed to get me a vegetarian meal though I'd forgotten to request one."
Minusy: "Not particular to Norwegian, but just so cramped ... and I'm small!"

Plusy: "Friendly crew. Excellent entertainment system."
Minusy: "Delayed boarding. Poor food quality for a ridiculously high price."

Plusy: "I loved this comfortable, clean, flight. Best airplane meal I have ever eaten! Loved being able To place order on demand. Service was friendly fast and the bathroom was the largest I have ever been in."
Minusy: "I would have liked the seats to recline more. I sat in a very economic seat where you could hear the toilets. But it was a economic seat"