Znajdź tanie loty na trasie Warszawa Lotnisko Chopina - Palma de Mallorca

Minusy: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Plusy: "crew was friendly"
Minusy: "seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!"

Plusy: "Crew was really nice can’t complain"
Minusy: "Other airlines offer free beer or even hard liquor here u have to pay"

Minusy: "It would have better if the flight wasn’t 5 hours late."

Plusy: "Seats very comfortable; real feather pillow! Everything was on time."
Minusy: "Breakfast consisted only of sweet items -- I didn't touch it."

Plusy: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Minusy: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."

Plusy: "Service was slow, but fine."
Minusy: "* Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board"

Plusy: "The crew"
Minusy: "Boarding by rows and not like cows all at one time"

Plusy: "Service god"
Minusy: "Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice"

Plusy: "Excellent"

Plusy: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Minusy: "The delay to fly was the only issue"

Minusy: "Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front"

Plusy: "Quick, clean, flight."
Minusy: "Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though."

Plusy: "Seat was ok, crew was friendly"
Minusy: "Movie options were limited"

Plusy: "great staff"

Plusy: "Nice self boarding"
Minusy: "No big screen to communicate priority to boarding since I am deaf."

Plusy: "The Boeing 777-300ER is ether new and clean."
Minusy: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."

Plusy: "On time. Friendly employees. No issues at all."

Minusy: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

Minusy: "None"

Plusy: "Never made connection so now 1 day late."

Plusy: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Minusy: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."

Plusy: "Swiss choclade"

Plusy: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Minusy: "No complaints. Smooth from start to finish."

Plusy: "Staff, and service were good."
Minusy: "We had to Run from our arrival gate to our departure gate, and take a train, and go through immigration and then a second documents check. It looked to me like Swiss Air knew we were running close as the flight rarely (if ever) leaves on time. It was stressful for us and for the 30+ others who were still in line in immigration when the flight time passed. It turned out to not be a problem but the published times are unrealistic. Seats were tight and comfort in cattle class is NON Existent sleep on an 8 hour flight was not even possible."

Plusy: "Smooth, on time flight"

Plusy: "Professional crew"
Minusy: "Legroom!!!"

Plusy: "Service wa a ok."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "The crew was very friendly and attentive. I was impressed at the amount of food we received through out the flight. My family and I enjoyed our flight with Swiss airlines and will definitely use them next time we travel."

Plusy: "The food was really great! And the crew was very friendly."
Minusy: "Many delays that seemed unnecessary. We waited for a while for late passengers to board, which seemed strange, given that last time when Swiss made me miss my transfer, the next plane left without me when delaying takeoff would not have been necessary at all. After the passengers arrived, we were delayed again because of weather. And once we arrived at Newark, we had to wait for over half an hour to get to the gate for some mysterious reason."

Plusy: "Food, entertainment, on time, excellent flight"
Minusy: "Cramped, the touch screen was not very responsive, the snack at midnight would be better if it were breakfast food-"

Minusy: "Our luggage was left behind in Zurich after an unnecessary gate check. There were plenty of room in the overhead bins, and we purposefully bought the luggage because they were sized for bin storage."

Plusy: "-Comfortable Leather seats -Snacks were delicious -Legroom (6 foot person here) -Kind Staff"
Minusy: "-That I can't always fly Swiss"

Plusy: "My luggage was lost for two days on the flight from Tampa to Zurich and/or Zurich to Naples. It was delivered by the end of the second day. But before that I found out I could not choose seats online for any of the Swiss Air Flights to and from Europe. It "had to be done" at the airport. Why? Never explained. I called Travis International, the agency booking the flights. Totally useless conversation resulted with no explanation."
Minusy: "The Flights were longer than other airlines taking similar routes. The routing was absurd. To go from Naples to Munich and then turn around and go to Zurich before the 10 hour trip to Tampa made no sense. Lousy routing and customer service. Eidelswiss apparently is a lower-end branch of Swiss Air. My airfare was as much as and more than my other friends who flew Delta, for instance. Flights on other airlines did not take 10 hours from Zurich to Tampa. I lost the ticket receipts and could not claim anything for the items I bought to try get through the two full days without luggage, even though the airlines has a record of the claim. Outrageous!!"

Plusy: "Relaxed check-in"
Minusy: "Seats"

Plusy: "Liked the crew, seats, snack. Definitely a pleasant experience."

Minusy: "Airline lost my flight, no explanation and or apology. Seats were terrible could not move when seat in front was reclined. No economy plus, no reciprocal consideration for gold status on star alliance except for one checked bag free. I will never fly Swiss again"

Plusy: "All members of the crew were wonderful! The food was good and this time I could take advantage of free snacks and beverages, in addition to the ones frequently distributed to everybody. Last time I flew with Norwegian, and it was a shocking experience: the crew were rude and unrpofessional, everything extra, they even refused to serve water to a passenger... So, never again Norwegian--Swiss was a nice change and, in the end, I paid more or less the same :-)"
Minusy: "Space is getting smaller and smaller; I would welcome a bigger selection of movies and games."

Plusy: "non stop food was a great distraction from being on plane so long. Loved blanket and pillow and having own TV. Service was constant and the crew were so wonderful! I would be delighted to fly swiss air again."
Minusy: "Boarding was unorganized but I am sure that is no fault of your own."

Minusy: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."

Plusy: "Great flying with Swiss!"
Minusy: "seats were a bit tight! otherwise, great!"

Minusy: "People who handle Swiss"

Plusy: "Overall product fine, food excellent"
Minusy: "Quality of seats. Overall every class seems to have same seats in Business one middle seat free. Does make for comfort of the actual seat. Virtually no entertainment, no head phones or such like. (3 hour flight)."

Plusy: "Plane was nice, lots of movies to watch, free wine"
Minusy: "Seats to close together, crew a little snooty"

Plusy: "Great flight. Boarding, departure and arrival on time. Excellent flight attendants."

Plusy: "Everything was great.... The food , crew was fantastic , nice friendly stuff ! Very happy with the flights"
Minusy: "Well not really! I can only say negative things is the seats but is not Swiss is all airlines !!! Zero space for your legs"

Minusy: "They lost my bag and after 24 hours, still no word on whether it's been located."

Minusy: "Sandwiches Delay"

Plusy: "On time."
Minusy: "Quality of all services are declining on Lufthansa."

Minusy: "seats were very uncomfortable"

Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Minusy: "Improve quality of on board announcements."

Minusy: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."

Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"

Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Cree was fantastic from check in to boarding"
Minusy: "Drinks served before food"

Minusy: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"

Plusy: "Clean new Airbus 380. Nice crew"

Plusy: "What more do you need?"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Timeliness of fligyts"

Plusy: "Arrived/departed on time and didn’t lose luggage"
Minusy: "Paid extra for reserved seat that was free a few years ago—a very uncomfortably cramped seat."

Plusy: "Very pleasant crew."
Minusy: "No complaints"

Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Minusy: "Opóźnienie lotu"

Minusy: "I was waiting over 1 hr for my l"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Nice big plane, good/frequent beverage service."
Minusy: "Didn’t arrive on time. Breakfast was weird and flavorless."

Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Minusy: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."

Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"

Plusy: "Everything!!"
Minusy: "Me starting to get sick!"

Plusy: "service, care for my 85 pound dog and his kennel while traveling halfway across the globe! Thank you! Flight was smooth, services on board excellent."

Minusy: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."

Plusy: "Nothing"
Minusy: "Nothing"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Delayed flights for a day"

Plusy: "The flight was on time. Helpful, friendly crew. Will use Condor services again."

Plusy: "Service was great, pilots were amazing no decompression pain in my ears."
Minusy: "The flight was delayed in Warsaw for 1:30 hours"

Minusy: "Delay"

Plusy: "Great service, love being able to order food and drinks from the in seat computer."
Minusy: "Nothing really."

Minusy: "This was my first trip to Europe and I was a bit nervous about the experience, I've been on plenty of planes, however, about nothing like this. Norwegian Airlines is the worst experience I have ever had on a plane or any mode of transportation. We were running to the terminal because they only announced that they had last call,and we were eating. When we got there, they pulled my fiancee aside to weigh her bags (mind you this is about 5 mins before the plane is about the leave). I'm waiting inside of the airway for her and they spot me and pull me back out to weigh my bag. The guy was shady, he pulled on my bag as it was on the hand scale and said it was 3 kg overweight. I told him it's not, I weighed it myself, so he weighs it again and say "sorry, I meant it is 4kg overweight" he said that it is 15 dollars per kg, unless I want to leave stuff here. I looked at him and he just stared at me until I gave him my credit card. $60!! That's ridiculous, especially considering I bought a hand weight just for this occasion. My fiancee had to pay $90!! And just to top it off, they wouldn't give her passport, she had to ask for it back. Also, if you dont purchase a food plan before hand you have to buy it on the plan. They dont even offer peanuts. This airline will nickel and dime you for everything. Better off with another airline if you are traveling abroad. You'll end up paying the same, but will have better service. Never again will I fly Norwegian"

Minusy: "Online check in could be available immediately. I don't want to waste long time just for check in when I don't have luggages to pay. You could save time too many people."

Plusy: "Entertainment"
Minusy: "Seats"

Plusy: "Flight crew was friendly and personable. Liked them very much!"
Minusy: "Norwegian ground and boarding crews are terrible. No announcements and help queuing up the boarding crowd. It's in need of training and improvement."

Minusy: "The seats on the plane are no comfortable at all especially for a long flight. The seat room and aisle are tiny , and doesn’t have much room between each chair. You don’t get offered any food unless purchased through app or during the flight."

Plusy: "Seating was very comfortable. Very spacious for economy."
Minusy: "No complimentary food or drink on a transatlantic flight is unacceptable. Was not told ahead of time that food had to be pre-purchased. Charging even for water is ridiculous."

Plusy: "Our steward"
Minusy: "There was a dog barking the entire flight. We upgraded to premium but did not get a premium meal"

Minusy: "The boarding process could be better organized. There is just one large line and it’s like a free for all. There are zones on the tickets but they didn’t board by the zones"

Plusy: "As expected for a budget flight."
Minusy: "I feel that water should be offered free of charge to all passengers, particularly for a 12 hour flight."

Plusy: "Comfortable seat with adequate legroom, cleanliness, good entertainment choices, affordable fares."
Minusy: "Complementary water, coffee or tea"

Plusy: "Plane looks so nice."
Minusy: "Fly more than 3 hours without drink or snack.. really ? Horible!!!"

Plusy: "Everyone was nice and the flight was smooth and restrooms were clean."
Minusy: "I meant to write my Paris to Oslo review on the Oslo to LA review for what could be better. Like I mentioned the food was not good, please get rid of that white noodle coconut soup in a cup, there’s no way anyone likes it and more episodes on some of the shows like Friends"

Plusy: "Cena"
Minusy: "przy odprawie on-line powinien być wybór miejsca w samolocie."

Plusy: "Internet na pokładzie. Uśmiechnięta i enrgiczna obsługa pokładu."
Minusy: "Opóźniony bagaż przyleciał następnego dnia. A czasu na przepakowanie z lotu na lot było 3h więc raczej sporo."

Plusy: "The crew was very friendly and helpful. The flight wasn't full, so they informed me that I could move to an exit row for extra space, as I'm very tall."
Minusy: "This was a relatively long flight, but no food or drinks, even soft drinks, were included. I also found out at the Madrid airport that there was no desk to check in for Norwegian for connecting flights. This means that I had to leave, go to departures, check in, go through security, and then proceed to the gate. I fortunately had a long layover, but this process would have been impossible if I didn't have at least two hours."

Plusy: "Beautiful new plane, decently comfortable and spacious seats for economy. In air movie selection solid - can’t go wrong with dumb and dimber EVER"
Minusy: "No WIFI on long flights (which likely have business travelers traveling in the middle of a business day) is a very big No-No in 2019. Especially on a brand new planes there is no excuse, the pre ordering of food on the flight is a fine idea just ensure the all interfaces to book the flight makes this VERY clear that’s required."

Minusy: "The Norwegian staff were completely incompetent. It took me 1.5 hours just to check in. Almost missed the flight."

Plusy: "What I liked was the cleaness of the premium cabin on the Dreamliner was a plus. Seat 5A was roomy enough for a 5'4" female. The food that was included with my fare was good but I felt like a giant because the portions were packaged in these tiny little boxes and the plastic utensils where so small that it was hard to wrap your fingers around them to eat your food. The crew was attentive and the pilot spoke clearly when giving announcements which was a plus for me because I don't hear very well inside an airplane."
Minusy: "What I didn't like was that when you requested Business Class when booking your flight and you had the option to choose Business Class and your boarding pass and receipt states, "Business Class" on it, you think you are GETTING Business Class. However, that wasn't the case. The seats in the Premium Cabin are NOT Business Class. The seats do not lay completely flat. They only reclined back to to about half way and when the passenger in front of you have their seat reclined back, you have to pull on their head rest in order to get out of your seat. But the seats did have a foot rest which reclined with your seat. So, it could have been worse. In my defense, I did not know that this airline markets itself as a premium low fare airline. Had I known, I either would have not booked the ticket and went to BA or would have less expectations."

Plusy: "Service on the plane and comfort. The cabin crew was outstanding-very customer oriented."
Minusy: "Ground staff was absolutely Third World. They were rude, arrogant and disorganized. Four stand around standing and joking while the lines get longer and longer. One barely functional male yelled at me to get behind the yellow line that I was standing on. We stood in the jetway 15 minutes while these inefficient, arrogant people continued to laugh and talk on their mobile phones."

Minusy: "Bulkhead seating is not my favorite place to sit, but at least it was very close to the door!"

Plusy: "Punktualność miła obsługa. Polecam."

Plusy: "Food, price, and long stay in Oslo to give time to enjoy city"
Minusy: "We were staying in Oslo for 21 hours, but we thought that the checked baggage would stay at the airport. Instead it came out at baggage claim. We even asked the Norwegian staff multiple times whether we have to pick it up in Oslo; they said, 'No.' They said that it would remain at the airport. When we got back to the airport we had unnecessary stress of finding our luggage in some unclaimed baggage office. We almost missed the flight. Norwegian staff needs to be knowledgeable about how baggage is handled."

Plusy: "Nothing"
Minusy: "Everything I feel like I went back to the 80’s Very rude crew Lost language and my friend on the same flight"

Plusy: "Horrible service, unexplained delays, too many babies, tiny uncomfortable seats, bad air"
Minusy: "Horrible service, unexplained delays, too many babies, tiny uncomfortable seats, bad air"

Plusy: "They waited so long before notifying passengers of the problem"
Minusy: "No refreshments were provided to a whole passenger group while they waited in a line to find out what to do and at the end things were still not resolved"

Plusy: "Worst ever. Never recommend to anyone."

Plusy: "Superb jets."
Minusy: "Norwegian doesn't provide food or drinks and it wasn't clear at the time of purchasing a ticket. Norwegian airlines call center customer service rep wasn't able to provide a price of 1st checked-in bag and refered to the entity that sold a ticket."

Minusy: "FLIGHT WAS DELAYED OVER 6 HOURS. IT WAS SUPPOSED TO BE NON-STOP TO ROME BUT INSTEAD WENT TO OSLO AND HAD TO STAY OVERNIGHT"

Minusy: "Completely dehumanising experience. Terrible communication from the airline. Lackadaisical treatment by crew. Never again!"

Plusy: "The price was good"
Minusy: "My flight to Rome was cancelled due to the snowstorm and after being redirected to Milan and then Budapest and then Paris, I knew I would never get on the Rome leg of my trip. I would have liked some weather update or communication about the trip as I just kept tracking it online. Sadly missed the flight and lost the money but I know Norwegian doesn’t control the weather"

Plusy: "The price was great."
Minusy: "There was a 5 hour delay and I was not notified by Norweigan via email or text, even AFTER CALLING AND REQUESTING that they notify me. No drinks were served-not even WATER to those that did not pay for a meal plan. This is unacceptable and possibly illegal. Awful experience."

Plusy: "Ok"

Plusy: "Comfortable planes and great prices"
Minusy: "Having to pay for drinks, even water!!"

Minusy: "Completely disorganized checkin lines Boarded and then sat on plane for 2 hours"

Plusy: "All"
Minusy: "Nothing"

Minusy: "Flight was 4 hours late causing us to miss our connecting flight and lose a day of our vacation plans because the next flight wasn't until the morning. Customer service phone center personnel were rude. He "new" movies being shown in the on flight entertainment were old and there were only a few."

Plusy: "The price and the flight route without stops."
Minusy: "Sometimes the staff is discourteous and maybe they have lack of training."

Minusy: "First time with this airline, so didn't know what to expect. All food, including water, must be purchased. No big deal if prepared for it, but different compared to other airlines that customarily provide non-alcoholic drinks or at least cups of water on long-haul flights."

Plusy: "We landed."
Minusy: "Without updating passengers they never even said they were putting us on a shuttle bus to an unmarked white plane that was not a Norwegian Dreamliner as presented but some charter plane from Portugal. We were locked in the buses for an hour without and word or update looking at the Airbus 330. The plane was a very old version and the “premium”seats were hardly bigger than economy and we never were offered pillows, blankets, drinks until we begged for them nor any explanation. Etc. I am done, done, done with Norwegian airlines."

Plusy: "Entertainment: Many of the latest movies were available."
Minusy: "No complimentary meals Needed to pay for 1 checked luggage for an int'l flight Flight crew was unresponsive when using the on-screen flight attendant request button...unless I was purchasing something. What a rip-off!"

Plusy: "Roomy seats up front. Built for tall people."
Minusy: "My wife is 5'4" tall. She had a hard time getting comfortable because the seat "cut" into her calves. She ended up being able to modify by putting her carry on suitcase under her feet"

Plusy: "The crew was lovely. The seats were comfy. Broad movie selections. The overhead space was probably the best part."
Minusy: "The single thing that made me never want to fly this airline again was that we were not offered a single drink. Not even water. The only people allowed to have a drink were those that preordered food. I wasn't aware I needed to do that and have no problem ordering food onboard (which I did) but to be completely over looked for even a cup of WATER? It was quite humiliating to not even be looked at unless I was someone that preordered food. I just don't understand that at all. Even on a 30 min flight to Akron I get a water or soda or coffee. This was an 8 hour flight!"

Plusy: "Its more like an upgraded premium. There is lots of space. Decent value for money."
Minusy: "Seat does not recline enough to get a good sleep. Food just OK. Entertainment choice very limited. Mainly old movies that have not changed in the past three months."

Plusy: "Wszystko oky., jak zawsze.Polecam Norwegiana."
Minusy: "Nie podobalo mi się opóźnienie lotu."

Plusy: "Clean planes, free wifi,"
Minusy: "Departure delayed nearly an hour, for a flight that is only one hour long. No compensation for delay (such as a free snack). Disorganized boarding - might be better to organize by seat-row numbers"

Plusy: "The free entertainment"
Minusy: "The crew had no authority in the cabin. There were two drunk men loudly laughing, talking, and cursing for the last 3 hours of our flight and the crew never did anything to quiet them down. Also the crew members were the least friendly flight crew I have ever encountered in my travels"

Plusy: "The crew was lovely and charming and attentive. The movie selection was great and well appreciated on the long flight back to the US"

Minusy: "Boarding was over three hours late. Ground crew was not forthcoming with information. Packed us into a small waiting lounge and then cleared the lounge. The ground crew looked out-of-control of the situation."

Plusy: "Friendly crew. Excellent entertainment system."
Minusy: "Delayed boarding. Poor food quality for a ridiculously high price."