Znajdź tanie loty z Southeast Asia do Phuket

Minusy: "Food"

Plusy: "Everything"
Minusy: "N/A"

Plusy: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"

Plusy: "Seats are big as old plane"
Minusy: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"

Plusy: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Minusy: "The food was disgraceful, the entertainment, the quality of the movies was poor.."

Plusy: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Minusy: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Minusy: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"

Plusy: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Minusy: "No negative points"

Plusy: "Excellent"

Plusy: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Minusy: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."

Minusy: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."

Plusy: "Brand new aircraft, excellent service and food"
Minusy: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."

Plusy: "Great service."
Minusy: "Disinfectant smell."

Plusy: "Excellent crew"
Minusy: "My seat was very hard"

Plusy: "Seats more comfortable than premium economy, staff more helpful!"
Minusy: "Food was ordinary"

Minusy: "The desserts. The bun."

Minusy: "Outdated Cabin Fit Out"

Plusy: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Minusy: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Plusy: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Minusy: "20 mins late boarding meant plane left 35 mins late although still arrived on time."

Plusy: "Staff, food and emenities great for economy class"
Minusy: "Inflight entertainment wasn't as extensive as in previous years."

Minusy: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."

Plusy: "Liked the service"
Minusy: "Nothing special."

Plusy: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"

Plusy: "Was very old plane but was good"
Minusy: "Food and crew was well"

Plusy: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Minusy: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."

Plusy: "I liked there was entertainment"
Minusy: "It was an old tired plane"

Plusy: "New plane"
Minusy: "Nothing in particular"

Plusy: "The attendants are pleasant to the eye, thats about it."
Minusy: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"

Plusy: "Crew was friendly and whole on ground process was efficient."
Minusy: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."

Minusy: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"

Plusy: "Crew service"
Minusy: "Very old entertainment system. Poor screen visibility. Cramped"

Minusy: "breakfast was terrible"

Plusy: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Minusy: "Nothing....."

Plusy: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Minusy: "Economy class isn't great for a long haul flight but the staff make it much more bearable."

Plusy: "Service"
Minusy: "Old planes and screens."

Plusy: "Sound sleep"
Minusy: "N/A"

Plusy: "The staff were helpful, once I had complained enough."
Minusy: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."

Plusy: "Singapore service is always outstanding"
Minusy: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."

Plusy: "No fuss flight but lacking that something extra"

Minusy: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."

Minusy: "cramped uncomfortable seats freezing cold"

Minusy: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"

Plusy: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Minusy: "Entertainment interface showing its age."

Plusy: "Friendly and approachable"

Plusy: "The ground staff in Sydney!"
Minusy: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."

Plusy: "got us there, efficient and effective crew."

Plusy: "Good crew, but working with some tired, old equipment."
Minusy: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."

Plusy: "Arrival in Canberra was excellent."
Minusy: "Horrendously uncomfortable business-class seat for a redeye flight."

Plusy: "Movie selection, very helpful crew and good quality food."
Minusy: "Nothing!"

Minusy: "We got drinking water after landing. Would be better to provide some snacks on the way out."

Plusy: "Brilliantly safety-conscious crew but very personable."
Minusy: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."

Plusy: "Crew are efficient and friendly"
Minusy: "Portion of food could have been slightly bigger"

Minusy: "Since no one was in first class and I was in the first row not allowing me to use the restroom Up front when there was a long line in the back seemed rude"

Plusy: "Good meal"
Minusy: "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."

Plusy: "Lovely people. Lovely service. Good food."

Minusy: "Good job"

Minusy: "An hour delay for no expressed reason is not acceptable."

Plusy: "I'm very justifying for the flight."

Plusy: "Airfare was reasonably priced."
Minusy: "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."

Plusy: "Great flight on Thai Smile."

Plusy: "love the food"

Minusy: "Getting our bags took a long time"

Plusy: "Services"
Minusy: "Non"

Plusy: "Easy to book, travel and get around with."
Minusy: "The on board snack isn’t great."

Plusy: "Seats were comfy and staff helpful and nice."
Minusy: "$60 charge for 10 kilos overweight limit. This is terrible."

Plusy: "Friendly staff overall good experience."
Minusy: "Only issue is there is no alchohol on these flights."

Minusy: "Nothing"

Plusy: "We paid for a thai international flight which includes allowing us to use the lounge. We were told in china that WE was the airline not thai international and we could not use the lounge, had no baggage allowance other than the minimum. We chose TG because it was star alliance and we are permanent lifetime gold members. There is no reason to pay a premium for TG if it is not a TG flight and we cannot use the lounge or have a low baggage limit. The check in staff noted our bags were exactly 20 kgs each and said there would be a charge of USD45 per kilo if we had exceeded that amount. This is ridiculous given that we should have the same as UA or SG."
Minusy: "I have already mentioned the false advertising and poor service in china. TG cannot tell its loyal customers it is a TG flight and then charge for TG and then say it is not a TG flight. Nothing works right in China but i hope now that we are in thailand TG will honor its normal benefits to star alliance gold and platinum members. Otherwise, we wont fly TG any more."

Plusy: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
Minusy: "Vegetarian food option"

Plusy: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
Minusy: "Loved everything"

Plusy: "Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!"

Plusy: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
Minusy: "None."

Plusy: "Service"
Minusy: "Delay"

Plusy: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
Minusy: "Nothing."

Plusy: "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
Minusy: "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."

Plusy: "Very good"

Plusy: "Very nice"

Plusy: "Crew was friendly and helpful, boarding was easy, flight was smooth"
Minusy: "No entetainment, food just a pretty untasty sandwich"

Plusy: "smooth as silk"

Plusy: "friendly, professional crew"

Minusy: "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."

Minusy: "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."

Plusy: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
Minusy: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"

Minusy: "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"

Plusy: "The crew was incredibly friendly, warm and helpful. Excellent service on board the aircraft with comfortable seating. And the meal served was delicious! (I never thought I would say that about food served on an airplane)"
Minusy: "Boarding process was a bit slow and cumbersome, but, to be fair, I noticed it wasn't much different than all my other flight experiences in Thailand."

Plusy: "Ground and in flight service, food, aircraft"

Plusy: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
Minusy: "Nothing that I can think of."

Plusy: "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
Minusy: "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."

Plusy: "Food is good for a short flight. The crew were professional."
Minusy: "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."

Plusy: "Good flight, reasonable price"
Minusy: "Nothing"

Plusy: "Everything was first rate and efficient"
Minusy: "Nothjng"

Plusy: "Great flight. On time. The crew was polite and professional. Nice experience."

Plusy: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"

Plusy: "Everything!"
Minusy: "The price. This flight specifically was more expensive than others"

Minusy: "Food was with meat."

Plusy: "Such an amazing experience! From start to finish!"

Plusy: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"

Plusy: "New and comfortable plane."
Minusy: "Last call came much earlier than described at check in"

Plusy: "Punktualność"

Minusy: "Being told to not use phones (in airplane mode) for quite some time before takeoff and touch down. Never been a concern in the past"

Plusy: "Very good quick smooth flight. On time departure and arrival"

Plusy: "Staff were so friendly!!"

Minusy: "We got stuck sitting by an obese intimidating man who rs Sat in one of our seats rather than the middle seat he was assigned. So intimidating, did not feel comfortable addressing this with the stewardess"

Plusy: "Sweet and professional staff"

Minusy: "Everything was good for the most part. Seats are a little cramped so it is one arm rest per person."

Plusy: "I liked that they even offered food on a 1.5 hour flight. Appreciate that"
Minusy: "N/a"

Plusy: "Efficient crew with Thai graciousness, good service, unexpected snack and beverage service, on time departure."

Plusy: "Good food, good service, comfy plane!"

Plusy: "Nice comfortable flight, food was good"

Minusy: "Flight delayed"

Minusy: "Our flight from Chiang rai to Bangkok was s delayed. In Bangkok we did not get any help to find our connecting flight to Phuket. We had to run to get to the departure gate. In Phuket we were told that our luggage were in Bangkok..... ."

Plusy: "Food snack / water is a plus."
Minusy: "Long wait and delayed. Better support on ground at destination. A bit confusing overall"

Plusy: "We arrive in our destination in one piece that’s the only thing I like."

Plusy: "Because the plane was not full I can to change my place easy"
Minusy: "The plan was pretty old but the price was cheaper so it’s equal"

Plusy: "Small plane but wasn't full. No one sat in seat next to me. Friendly attendants."
Minusy: "Freezing cold. Small prop plane wasn't at gate. Had to take a short shuttle ride from gate to plane which was on runway."

Plusy: "Food on a one hour flight? Wow. Drinks coming out fast as well as food."

Plusy: "The food is great. Even for a 50 minute flight, we had a delicious noodle shrimp dish! Nice generous serving of OJ in the morning along with a large bottle of water!"
Minusy: "Whoever looked after my luggage threw it so hard that it snapped the handle on the inside, so it makes it almost difficult to insert/withdraw the handle now from the bag. Very annoying!"

Plusy: "Spacious cabin, fed even on a short flight. Overall very impressed."
Minusy: "N/a"

Plusy: "Full service (with meal) on 1 hour flight!"

Plusy: "the food"
Minusy: "the delays"

Plusy: "Staff was polite and there was good food provided even though it was only an hour-long flight. Overall, it was a good experience. Not an exemplary flight, but I would fly with them again if the occasion arose."
Minusy: "Plane was a bit older and more outdated than I expected for a "boutique airline." Seats were not entirely uncomfortable, but I'm not sure I would enjoy them for a longer flight. No entertainment provided, but I wouldn't expect there to be for such a short flight."

Plusy: "It was all standard, nothing to praise this air line with"
Minusy: "It was all standard, nothing to praise this air line with"

Plusy: "I flew to SukhoThai Thailand And the plane was an ART 72-500/600 propeller plane, so don't expect any entertainment on board. The flight was an hour and 5 min long and if you don't like to feel turbulence this is not the type of plane you want to take but you don't have a choice since sukhothai airport is only one runway. Other than that it was a good flight."

Plusy: "Cabin crew is very friendly and host."
Minusy: "I checked in online and chose a seat forward possible, but at the airport I received a very back seat. Why check in online if it doesn’t work. Terrible for me because I always feel sick at the back"

Plusy: "Not in the mood for this section"
Minusy: "Late by around one hour on a mid day Saturday flight. Had paid full price to fly at the time period and hence even mor dissatisfied with late again service."

Plusy: "Realxing in the lounge, tasty popcorn."
Minusy: "Loud obnoxious and rude tourist."

Plusy: "The flight got us to our destination, with minimal fuss and no frills, which is what we paid for - so while the stars I gave aren’t amazing, it was exactly what we paid for"
Minusy: "The flight did get us to the final destination, how they lost our bags and as a result we missed our shuttle to our ferry. Apparently the bags never got on the HK flight and therefore probably won’t make it to us for a day or 2. Then while we were filling in there paper work to get our bag back, we missed our already paid shuttle bus. We then had to pay for a taxi, which was 4 Times the price..."

Plusy: "Staff, airport were great!"

Minusy: "I'd heard Bangkok Airways was the best boutique airline in Asia so I was a little disappointed. There was no vegetarian food option, blink and you missed the drink service, the plane was quite old stock but comfortable enough. Boarding wad a little confusing - multiple flights called to the same gate at the same time and not particularly good signage about what do when you got there. Having said that, the staff were be mentally polite and tried to be helpful and that they attempted any kind of service on the 40min flight from Bangkok to Siem Reap was laudable. Still better than some experiences I've had on Ryanair or Eurowings in Europe."

Plusy: "Polite courteous staff and crew."
Minusy: "Attitude of visiting tourists "Chinese and Russian" tourists need to learn why we use a Q."

Plusy: "Nothing"
Minusy: "It should be connected flight but I pick my luggage and again check inn at counter"

Plusy: "Comfortable space , on time, attentive crew"

Plusy: "Great service, loved the meal, quick trip without delays or hold ups! Disappointed that I didn't realize all passengers could use the lounge but great perk!"
Minusy: "Plane was on the older side and a little noisy but quick & efficient trip, lots or room (early morning flight) and meal included!"

Plusy: "Polite staff, clean aircraft."
Minusy: "Boring food/snack. Small leg room."

Plusy: "Excellent services and on time. The crews were friendly and very helpful. One free bag check in."

Plusy: "Efficient"
Minusy: "Flavour of the meals"

Plusy: "Everything about the flight and the food service"
Minusy: "Nothing"

Plusy: "almost all"
Minusy: "The choice of drinks and the taste of coffee"

Plusy: "Crew was friendly and we were given a full meal on a flight that was only 1 hour and 20 minutes."
Minusy: "Just an older plane, otherwise no complaints."

Minusy: "No entertainment on this aircraft"

Plusy: "The pilot did an excellent job of landing in bad weather."
Minusy: "The flight was delayed by about 4 hours with little information provided to us. The communication with passengers could be improved."

Plusy: "Very poor boarding and disembarking using buses"

Plusy: "That it was on time mostly and got us to our destination. Food was a saving grace compared to the overall experience."
Minusy: "Super old equipment, no entertainment at all for an international flight at least for the longer 4 hour leg. Their motto fly boutique feel unique is a joke. You could tell they are a cheap cheap airline, they never got a gate at any airport, appeared like relegated to the far flung corners of the airport! Always busing us to and from the gates. In flight bare bones with rickety old seats. Certainly for the super budget minded a good value maybe but I won't be traveling with them anytime soon. crew kept asking me to remove my noise canceling headphones. No airline has ever asked me to coz duh that's their purpose!"

Minusy: "Apart from delays it was a fine flight that got me to my destination safely"

Plusy: "No hassle. Organized."

Plusy: "Great service. They served food in a flight that was only about an hour in the air. It was fast and efficient. The lounge in koh samui was great"
Minusy: "No complaints"

Plusy: "Great staff, on Time And quick luggage."
Minusy: "Food could have Been better..!"

Plusy: "Service mind staffs"

Plusy: "The flight was fine. I was moved from 4c to 21c. Wasn't really titled about that, but the plane was half full so it really wasn't a big deal."

Minusy: "We didn’t receive hedphones"

Plusy: "The snacks were nice and the crew was nice"
Minusy: "Boarding was TERRIBLE!! Everyone was rushing the podium and overwhelming the employees!! Basically the employees could not control the crowd. Having lanes, or signs in multiple languages for boarding zones would be helpful"

Minusy: "Nothing"

Plusy: "Great services"
Minusy: "Sitting in front is better"

Minusy: "The whole booking experience and long phone and frustrating. Long phone calls with not very knowledgeable/understanding staff for clearing payment with Momondo was a farce. Using a corporate credit card I have used for several years. I didn't get confirmation before I went to bed. Only next morning, when I woke up 5 am for getting my flight, I finally had the confirmation. Could never get it before I went to bed 1.30 but - but they could confirm the payment was done alright! Hurray! Never booking with Momondo/Kiwi again."

Plusy: "Very nice crew."
Minusy: "Sodas or water would have been nice."

Minusy: "Food on the plane"

Plusy: "Have kit to listen"
Minusy: "Kit to use the tv"

Plusy: "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
Minusy: "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."

Minusy: "Todo muy bien todos amables buena comida salio a tiempo"

Minusy: "The plane was delayed about 30 minutes. They should improve this."

Plusy: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Minusy: "Nothing really; maybe just that the A330 seat was a little old with seat controls hard to decipher."

Plusy: "Good food accompanied with excellent inflight service from crew members"
Minusy: "Insufficient of good movies"

Plusy: "Food & services on the plane were great."
Minusy: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."

Plusy: "Courteous and professional stadd"
Minusy: "Some hurry up but not overly so"

Plusy: "Very short flight"
Minusy: "N/A"

Plusy: "Airline and cabin crew services are great. Comfortable seats. Nice perfume available in the toilets."
Minusy: "Board was troublesome and wasted alot of time as the tube was not used.had to walk down a flight of stairs then wait for mini bus (with very limited seats), then take it for around 5-7mins drive to reach the plane. Then wait for the previous minibus's crowd to clear then walk another flight of stairs up the plane :( I can accept this from a budget airline but not a commercial airline at a usual well-equipped airport especially when it's at its own home country."

Minusy: "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"

Plusy: "Had the a most pleasant cabin crew on the leg from Bangkok to Copenhagen. Made the crew on the Brisbane to Bangkok leg look a bit mediocre"
Minusy: "Movie choices somewhat limited, not the most comfortable bed"

Plusy: "We boarded on time, the crew were fantastic...very friendly and helpful. Food was plentiful but the salmon was somewhat dry. There were other options offered. The entertainment system worked but some more recent movies would have been appreciated."

Minusy: "Very hard seats for a long haul flight and queues for the the toilets. Overall the planes looked old and tired."

Plusy: "Crew were polite and nice. Food was good"
Minusy: "Entertainment system was very glitchy, the headphones sockets on my seat were broken and loose."

Plusy: "Airlines service and cabin crew services."
Minusy: "The gate was the furthest one and boarding was delayed more than 30 minutes"

Plusy: "The food was better than the last time."

Plusy: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the plane comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."

Minusy: "The boarding at Bangkok Airport was a let down. Not only was the gate far away, we had to climb flights of stairs in the process to get to the aircraft. Certainly not suitable for passengers with knee problems."

Plusy: "Excellent service everything was perfect. Want to fly again on thai."

Plusy: "Same"
Minusy: "Same"

Plusy: "Airline was excellent"
Minusy: "Immigration in the airport took 2 hours in line !!! Terrible transfer"

Plusy: "Flying a 747 was great! Friendly service."
Minusy: "Everything was fine for what I paid."

Minusy: "Food not up to previous Thai Airways offerings"

Plusy: "Attentive staff that managed to squeeze a quick food service on a short flight."

Plusy: "None"
Minusy: "Lack of legroom"

Plusy: "Nothing this time"
Minusy: "Was not offered any food or alcohol becouse i was asleep.when it was being served......i awoke during the meal service but was offered nothing"

Minusy: "see above"

Plusy: "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
Minusy: "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"

Minusy: "The plane was dirty. There were stains everywhere."

Plusy: "They maintained darkness inside the cabin, thus I could relax well."
Minusy: "Food was not good, also they served dinner at 5 pm which was very early for me. I had late lunch at 1:30 and was not expecting dinner at 5 pm. I did not feel hungry and so refused the meal. Unfortunately they served only a cup cake later in the evening. It was a 6 hour flight, thus a small cup cake late in the evening did not suffice."

Plusy: "The seats and the crew. Snack menu. Baggages allowance. Co-operative staffs."
Minusy: "Entertainment"

Plusy: "Everything was great(:"
Minusy: "No massage on board, LOL"

Minusy: "The company canceled my booking"

Plusy: "Very friendly and professional service!"
Minusy: "Nothing about the flight was bad...but just a heads up there is no alcohol on domestic flights"

Plusy: "A380 is a comfortable plane but Thai Airways setup not as nice as Qatar. Boarding was swift, the crew was polite enough."
Minusy: "It was a night flight but I wish water was served often."

Plusy: "Faultless in every way...."
Minusy: "Parents that cannot (prefer not to) keep their children under control!!! Expecting the lovely Thai staff to do it for them..."

Plusy: "Good on Thai airways is almost always very good airplane food. I would buy their wraps at the store. Staff is always very friendly and accommodating."

Plusy: "Everything but the food"
Minusy: "Food was two bland steamed fish dishes in the low calorie meal. Please have more variety as done in the past."

Minusy: "Vegetarian food options and entertainimemt limited"

Plusy: "The food was not bad"

Plusy: "Overall experience was good"

Plusy: "The flight steward was friendly & very professional"
Minusy: "The TG stewardess gave me a strange look when I asked her how do I unfold the TV screen as I have never sat at the emergency seats"

Plusy: "Very nice airline i like turkish airline clean best service"

Plusy: "Fast boarding"
Minusy: "A little bit hot on board"

Plusy: "The crew was great. Everyone was courteous and professional (wish the same could be said of my fellow passengers)."
Minusy: "I'm never quite comfortable in the small spaces on airplanes. Maybe someday I'll make enough money to sit business class and not be crammed into a chair."

Plusy: "Quick flight, friendly crew. It was nice that food was provided on such a short flight (though international, so it makes sense), and it wasn't bad."
Minusy: "Flight was delayed on the runway, no real announcements about the delay were made."

Plusy: "the seats were more roomier than the flight to istanbul."
Minusy: "One of the other passengers was being difficult and irritating on the flight."

Plusy: "Good food, comfort seat"
Minusy: "Crew skipped my row when giving food and didn't realize until I came and asked. None of the crew showed their apology"

Plusy: "They take great care of their customers"

Plusy: "Nothing much to shout about this flight. It got there safely?"
Minusy: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Minusy: "Departed over 1/2 hour late making it necessary to make a mad dash for the next gate for the following flight."

Plusy: "I've flown with Turkish airlines a few times and compared to other airlines they are amazing. Even on short distance flight (1 hour flights) the offer a sandwich and drinks. If there are delays the pilot explains what's happening instead of leaving us clueless."

Minusy: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Plusy: "Cleanliness of lavatories throughout the flight. Friendly staff. Great gluten free food."
Minusy: "Lack of room between rows and the narrowness of aisles"

Plusy: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Minusy: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Minusy: "I had a fever and requsted bottled water to keep with me and sip as I needed. The crew was unwilling to process my request and would only give a cup at a time!"

Plusy: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Minusy: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Plusy: "Every thing"
Minusy: "Every thing is good"

Plusy: "the food and staff were very good"
Minusy: "the size of the seats were much too small. The plane waited for 45 minutes to park at JFK and when we deplaned the down escalator was stopped and the elevator didn't work so we had to carry our carry ons in our hands down 2 flights of steps-some people were elderly and could hardly do it."

Plusy: "Movies made the long flight go by much faster!"

Plusy: "It was okay"
Minusy: "Crew and the plane. I believe Turkish Air is using its worst planes to fly to Karachi."

Plusy: "Excellent customer service, crew always helpful and glad to please."
Minusy: "Atatürk airport link too confusing and decreased my flight experience"

Plusy: "The food is great and so is the entertainment system."
Minusy: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Plusy: "The crew was outstanding in serving us. The food was decent."
Minusy: "The boarding experience was not good. There was an hour delay in a poorly air conditioned gate area. Also, there was not good explanation given in English concerning the delay."

Minusy: "Very Bed earing headset."

Plusy: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."

Plusy: "Excellent cabin crew, food and diverse entertainment."

Plusy: "Friendly airline and super organized and efficient from start to finish. By far the best airline our group has flown with!"

Plusy: "Pretty much everything except for the fact that they have no entertainment in Russian"

Minusy: "There was not enough milk while they know there is alot of kids"

Plusy: "Food and drinks,"
Minusy: "No USB outlets."

Plusy: "Flight attendance service is great"
Minusy: "Boarding process too complicated with several security check points make the travel more difficult"

Minusy: "Sits are uncomfortable and very tight compare to other delta for example also the food quality is poor, the quality and ingredients are cheap."

Plusy: "I was treated much like a first-class customer flying in coach. Food and beverage service as quite good. Turkish Airlines certainly beats any of the US airlines' on-board coach service by a long shot."
Minusy: "I didn't like having to check my laptop at the gate. I wished they would have told me advance, as I was planing a lot of work on plane, and could not."

Minusy: "Great service and on time all the way"

Plusy: "Service was ok"

Plusy: "Luggage left in Istanbul due to short connjection was delivered to my home the same evening. Check in was simple and quick."
Minusy: "Seats too close together on A330 airplane, entertainment console difficult to use and flight attendent did not have patience to explain how to use it, ran out of main course and remaining chicken course was too spicy to eat, flight from Singapore was delayed in takeoff making it very difficult to make connecting flight,"

Plusy: "The seats had a decent amount of leg room."
Minusy: "Stuck in Istanbul airport for three days because of snow. The way the airline handled it was APPALLING. Second night stood in line for a hotel for over four hours only to find out at 3am that there weren't any more. And none of that captures the insanity of being sent to a transfer desk with no way out except buying a Turkish visa and going through immigration. Inexcusable. I have traveled to over 40 countries in the past 30+ years and this was beyond the pale, absolutely a nightmare, and almost all of it (excepting the actual snow delay) in the airline's control. NEVER FLY THIS AIRLINE THROUGH ISTANBUL."

Plusy: "Worst customer service ever."
Minusy: "Just don't do it. I've never been so mistreated. Everyone I met at the Istanbul airport who flew on Turkish was miserable and angry because of the way they were being treated."

Plusy: "The entertainment did not work in the trasanlactic fly"

Plusy: "The food was very good. As a vegetarian, I find I am quite disappointed on flights because of limited or no meatless options. This was not the case on Turkisk."
Minusy: "Seats are too cramped. Need extra leg room. They should really take out a few rows of seats to provide some more much needed room."

Minusy: "Employees didnt look or act very welcoming. Very little food."

Plusy: "Price and flight time and arrival."
Minusy: "Your crew at boarding treat people with no respect. I saw the boarding next door to us. The flights info was not put on board due to computer problem! The whole airport system was down for hours. The flight of Najaf city was next gate to my flight gate and one of the crew lead was disrespectful to the people and he rejected few people from the flight so he can collect money from them!"

Plusy: "Blankets, pillow, being served food and drinks regularly on a long flight, great choice of new movies."
Minusy: "Touch screen did not always work."

Minusy: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"

Plusy: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Minusy: "None"

Minusy: "Seat was small and squeezy. More variety for food needed."

Plusy: "Best menu vs. previous 3 Turkish Airlines flights on this trip. Great movie selection. Accommodating crew. Comfortable chairs. Nice travel packs."
Minusy: "Bathrooms were very dirty by half way through the trip. Crew should keep them cleaned. Free Wi-Fi should be the standard on such a long flight. More leg room needed for Americans & Europeans above average height. Larger water bottles should be passed out before sleeping hours. Each passenger needs a personal fan. Temperature was too warm. Gate agents in Istanbul had a very confusing set-up to get on plane. Gate agents not empowered to help passengers with all issues that arise. We left item at gate in Catania, & gate agent unable to offer any help or detailed guidance to help us work to get it back."

Plusy: "Almost all"

Minusy: "They changed departure time by 30 minutes and did not send a single message."

Plusy: "Boarding"
Minusy: "Staff not fluent & clear in English"

Plusy: "Entertainment, comfort"
Minusy: "Wireless not working, some of the fight staff seemed like thry didn't want to be there"