Singapore Airlines (SQ)
Singapore Airlines (SQ)
Singapore Airlines (SQ)
Singapore Airlines (SQ)
Singapore Airlines (SQ)
Singapore Airlines (SQ)
| Kod IATA | SQ |
|---|---|
| Trasy | 150 |
| Najpopularniejsza trasa | Melbourne Tullamarine–Singapur-Changi |
| Obsługiwane lotniska | 67 |
| Najpopularniejsze lotnisko | Singapur-Changi |
Minusy: Entertainment and access to Wifi
Plusy: The service was excellent
Plusy: The service, foods , sack ,
Plusy: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.
Minusy: They are well trained crews so I have no better ideas about improvements
Plusy: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019
Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.
Minusy: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work
Plusy: The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat.
Plusy: Overall, the staff was amazing, so as the food and cleanliness
Minusy: The space between the seats in economic seat
Minusy: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.
Plusy: Food, service
Minusy: The space
Plusy: The crew was friendly
Minusy: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.
Plusy: Flat bed is wide and comfortable. Cabin crew was excellent.
Plusy: everything, the crew was efficient
Minusy: more African entertainment to be added on the Johannesburg route
Plusy: Super good crew.
Plusy: Very comfortable; excellent service
Minusy: Food
Plusy: The crew service is good. Not great, but still above average from other flagship carriers.
Minusy: The seat (B787-10) is so cramp!!!
Plusy: I like the crew members
Minusy: Entertainment selection and food could be better
Plusy: The crew members were really nice and accommodating.
Minusy: Need more entertainment selections.
Plusy: Great inflight entertainment
Minusy: Have WiFi that is working
Plusy: Amazing staff and service!
Minusy: None!
Plusy: What can I Say. It's Singapore Airlines
Plusy: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!
Minusy: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.
Plusy: Nothing special.
Minusy: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.
Plusy: Great seating
Minusy: Free internet in long flights
Plusy: Amazing crew. Seat needs more padding.
Minusy: Memory foam seats
Minusy: Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning.
Minusy: Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though
Plusy: The crew professional and friendly
Minusy: The food was rather bland and did not live up to my expectations
Minusy: We missed the smile and quality service liked before.
Food quality is just okay.
Timeliness for departure/arrival was excellent.
Plusy: Entertainment system was new and easy to use. Seats in premium economy were quite comfortable.
Minusy: A vegetarian / pescatarian option on the menu would have been nice but other than that, all good.
Plusy: The crew is usually really good.
Minusy: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times
Plusy: Superior standard
Plusy: Crew very attentive but not intrusive. Food very good.
Minusy: I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair.
Plusy: I liked the size of the cups for drinks: smaller than usual.
Minusy: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.
Minusy: Terrible
Plusy: Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with.
Minusy: The food was not too attractive, better variety of main meals
Plusy: Wonderful trip, Super nice Crew , perfect meal , great entertainment system
Minusy: Can not be topped up
Plusy: Serve customers with a smile
Minusy: Better tasting meal packages served at economy cabin
Plusy: When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat.
Minusy: Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu.
Plusy: Crew , amenities and food
Minusy: None
Plusy: Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah.
Minusy: I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached .
Minusy: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow
Minusy: Raise the cabin temperature
Minusy: Food
Plusy: Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual
Minusy: Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask.
Minusy: On time would be better.
Minusy: 20 min late but acceptable for a 15 hr flight
Plusy: Crew was amazing
Plusy: They were very generous with food and drinks. It was a pleasant flight.
Minusy: Our seats were uncomfortable.
We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight
Plusy: The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great.
Plusy: Amazing crew, great seating area and tasty menu.
Minusy: This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me.
Plusy: Very cramped seats
Plusy: The staff was amazing
Plusy: The help desk employees who helped me rebook my flight.
Minusy: After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!
Plusy: Flight time shorter than scheduled. Food good. Crew great.
Minusy: Somewhat limited recent release movies compared to Emirates.
Plusy: I always like Singapore Airlines. They should continue to be the best.
Minusy: Some flexibility to select food choices even if we book the flight in short notice.
Plusy: Amazing crew. On-stop flight. All premium economy for reasonable price.
Minusy: Silk air
Plusy: Newer Aircraft and very convenient
Minusy: I dont see any thing to improve
Plusy: Good food. Friendly staff efficient airports.
Minusy: Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract.
Plane very cold
Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result.
Plusy: Crew, food, time all great.
Minusy: WiFi did not work. Flight data unavailable.
Plusy: The service was excellent
Plusy: The service, foods , sack ,
Plusy: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.
Minusy: They are well trained crews so I have no better ideas about improvements
Plusy: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019
Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.
Minusy: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work
Plusy: The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat.
Plusy: Overall, the staff was amazing, so as the food and cleanliness
Minusy: The space between the seats in economic seat
Plusy: Food, service
Minusy: The space
Plusy: Flat bed is wide and comfortable. Cabin crew was excellent.
Plusy: everything, the crew was efficient
Minusy: more African entertainment to be added on the Johannesburg route
Plusy: Very comfortable; excellent service
Minusy: Food
Plusy: Amazing staff and service!
Minusy: None!
Plusy: What can I Say. It's Singapore Airlines
Plusy: Great seating
Minusy: Free internet in long flights
Plusy: Amazing crew. Seat needs more padding.
Minusy: Memory foam seats
Minusy: Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though
Plusy: Entertainment system was new and easy to use. Seats in premium economy were quite comfortable.
Minusy: A vegetarian / pescatarian option on the menu would have been nice but other than that, all good.
Plusy: Superior standard
Plusy: I liked the size of the cups for drinks: smaller than usual.
Minusy: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.
Plusy: Wonderful trip, Super nice Crew , perfect meal , great entertainment system
Minusy: Can not be topped up
Plusy: Serve customers with a smile
Minusy: Better tasting meal packages served at economy cabin
Plusy: Crew , amenities and food
Minusy: None
Plusy: Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah.
Minusy: I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached .
Minusy: On time would be better.
Minusy: 20 min late but acceptable for a 15 hr flight
Plusy: Crew was amazing
Plusy: The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great.
Plusy: Amazing crew, great seating area and tasty menu.
Plusy: The staff was amazing
Plusy: I always like Singapore Airlines. They should continue to be the best.
Minusy: Some flexibility to select food choices even if we book the flight in short notice.
Plusy: Amazing crew. On-stop flight. All premium economy for reasonable price.
Minusy: Silk air
Plusy: Newer Aircraft and very convenient
Minusy: I dont see any thing to improve
Plusy: Crew, food, time all great.
Minusy: WiFi did not work. Flight data unavailable.
Minusy: Entertainment and access to Wifi
Plusy: Super good crew.
Plusy: I like the crew members
Minusy: Entertainment selection and food could be better
Plusy: The crew members were really nice and accommodating.
Minusy: Need more entertainment selections.
Plusy: Great inflight entertainment
Minusy: Have WiFi that is working
Plusy: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!
Minusy: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.
Minusy: Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning.
Plusy: The crew professional and friendly
Minusy: The food was rather bland and did not live up to my expectations
Plusy: The crew is usually really good.
Minusy: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times
Plusy: Crew very attentive but not intrusive. Food very good.
Minusy: I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair.
Plusy: Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with.
Minusy: The food was not too attractive, better variety of main meals
Plusy: When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat.
Minusy: Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu.
Minusy: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow
Minusy: Raise the cabin temperature
Minusy: Food
Plusy: They were very generous with food and drinks. It was a pleasant flight.
Minusy: Our seats were uncomfortable.
We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight
Minusy: This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me.
Plusy: Very cramped seats
Plusy: Flight time shorter than scheduled. Food good. Crew great.
Minusy: Somewhat limited recent release movies compared to Emirates.
Plusy: Good food. Friendly staff efficient airports.
Minusy: Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract.
Plane very cold
Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result.
Minusy: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.
Plusy: The crew was friendly
Minusy: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.
Plusy: The crew service is good. Not great, but still above average from other flagship carriers.
Minusy: The seat (B787-10) is so cramp!!!
Plusy: Nothing special.
Minusy: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.
Minusy: We missed the smile and quality service liked before.
Food quality is just okay.
Timeliness for departure/arrival was excellent.
Minusy: Terrible
Plusy: Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual
Minusy: Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask.
Plusy: The help desk employees who helped me rebook my flight.
Minusy: After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!
