Singapore Airlines (SQ)
Singapore Airlines (SQ)
Singapore Airlines (SQ)
Singapore Airlines (SQ)
Singapore Airlines (SQ)
Singapore Airlines (SQ)
| Kod IATA | SQ |
|---|---|
| Trasy | 152 |
| Najpopularniejsza trasa | Sydney–Singapur-Changi |
| Obsługiwane lotniska | 68 |
| Najpopularniejsze lotnisko | Singapur-Changi |
Plusy: Just ok
Minusy: The crew and the service
Plusy: Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room.
Plusy: Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!
Minusy: Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans.
Minusy: Better movie selection. Better organized boarding in Frankfurt
Plusy: Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers.
Minusy: In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time.
Minusy: The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were
We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm
Plusy: Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch.
Minusy: A comfort kit on a ultra long haul flight goes a long way
Minusy: Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!
Plusy: Flexible seating due to only very few passengers. On time departure and arrival
Plusy: Amazing crew, very nice and helpful.
Plusy: Friendly staff. Both two meals were awesome.
Minusy: Already done.
Plusy: the crew is fine. The seat was OK standard.
Minusy: Food was not good on my way back to L.A.
Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce.
Minusy: Poor customer service and lack of care for loyal passengers
Plusy: Crew could have been less rude
Plusy: Entertainment
Minusy: Crew miss my drink
Plusy: Fast boarding. Early arrival. Comfortable seat.
Minusy: I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines
Plusy: The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals.
Minusy: On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage.
Plusy: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.
Minusy: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.
Minusy: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good
Plusy: I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally
Minusy: The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms
Plusy: checking in at Changi Airport is always a pleasure, helpful friendly staff
Minusy: the food is disgusting
Plusy: One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!
Plusy: SQ always has the best looking flight attendants
Plusy: crew was pushing , no time in an rush all the time
Minusy: service level
Plusy: Crew were amazing and great entertainment
Minusy: Boarding could be better
Plusy: Plane was super clean and comfortable. A long flight but we'll cared for by host.
Minusy: Entertainment and access to Wifi
Plusy: The service was excellent
Plusy: The service, foods , sack ,
Plusy: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.
Minusy: They are well trained crews so I have no better ideas about improvements
Plusy: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019
Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.
Minusy: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work
Plusy: The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat.
Plusy: Overall, the staff was amazing, so as the food and cleanliness
Minusy: The space between the seats in economic seat
Minusy: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.
Plusy: Food, service
Minusy: The space
Plusy: The crew was friendly
Minusy: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.
Plusy: Flat bed is wide and comfortable. Cabin crew was excellent.
Plusy: everything, the crew was efficient
Minusy: more African entertainment to be added on the Johannesburg route
Plusy: Super good crew.
Plusy: Very comfortable; excellent service
Minusy: Food
Plusy: The crew service is good. Not great, but still above average from other flagship carriers.
Minusy: The seat (B787-10) is so cramp!!!
Plusy: I like the crew members
Minusy: Entertainment selection and food could be better
Plusy: The crew members were really nice and accommodating.
Minusy: Need more entertainment selections.
Plusy: Great inflight entertainment
Minusy: Have WiFi that is working
Plusy: Amazing staff and service!
Minusy: None!
Plusy: What can I Say. It's Singapore Airlines
Plusy: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!
Minusy: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.
Plusy: Nothing special.
Minusy: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.
Plusy: Great seating
Minusy: Free internet in long flights
Plusy: Amazing crew. Seat needs more padding.
Minusy: Memory foam seats
Minusy: Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning.
Minusy: Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though
Plusy: The crew professional and friendly
Minusy: The food was rather bland and did not live up to my expectations
Minusy: We missed the smile and quality service liked before.
Food quality is just okay.
Timeliness for departure/arrival was excellent.
Plusy: Entertainment system was new and easy to use. Seats in premium economy were quite comfortable.
Minusy: A vegetarian / pescatarian option on the menu would have been nice but other than that, all good.
Plusy: The crew is usually really good.
Minusy: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times
Plusy: Superior standard
Plusy: Crew very attentive but not intrusive. Food very good.
Minusy: I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair.
Plusy: I liked the size of the cups for drinks: smaller than usual.
Minusy: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.
Plusy: Just ok
Minusy: The crew and the service
Plusy: Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room.
Plusy: Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!
Minusy: Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans.
Minusy: Better movie selection. Better organized boarding in Frankfurt
Plusy: Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers.
Minusy: In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time.
Plusy: Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch.
Minusy: A comfort kit on a ultra long haul flight goes a long way
Plusy: Flexible seating due to only very few passengers. On time departure and arrival
Plusy: Amazing crew, very nice and helpful.
Plusy: Friendly staff. Both two meals were awesome.
Minusy: Already done.
Plusy: Entertainment
Minusy: Crew miss my drink
Plusy: The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals.
Minusy: On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage.
Plusy: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.
Minusy: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.
Plusy: I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally
Minusy: The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms
Plusy: checking in at Changi Airport is always a pleasure, helpful friendly staff
Minusy: the food is disgusting
Plusy: One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!
Plusy: SQ always has the best looking flight attendants
Plusy: Plane was super clean and comfortable. A long flight but we'll cared for by host.
Plusy: The service was excellent
Plusy: The service, foods , sack ,
Plusy: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.
Minusy: They are well trained crews so I have no better ideas about improvements
Plusy: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019
Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.
Minusy: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work
Plusy: The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat.
Plusy: Overall, the staff was amazing, so as the food and cleanliness
Minusy: The space between the seats in economic seat
Plusy: Food, service
Minusy: The space
Plusy: Flat bed is wide and comfortable. Cabin crew was excellent.
Plusy: everything, the crew was efficient
Minusy: more African entertainment to be added on the Johannesburg route
Plusy: Very comfortable; excellent service
Minusy: Food
Plusy: Amazing staff and service!
Minusy: None!
Plusy: What can I Say. It's Singapore Airlines
Plusy: Great seating
Minusy: Free internet in long flights
Plusy: Amazing crew. Seat needs more padding.
Minusy: Memory foam seats
Minusy: Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though
Plusy: Entertainment system was new and easy to use. Seats in premium economy were quite comfortable.
Minusy: A vegetarian / pescatarian option on the menu would have been nice but other than that, all good.
Plusy: Superior standard
Plusy: I liked the size of the cups for drinks: smaller than usual.
Minusy: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.
Plusy: the crew is fine. The seat was OK standard.
Minusy: Food was not good on my way back to L.A.
Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce.
Plusy: Crew could have been less rude
Plusy: Fast boarding. Early arrival. Comfortable seat.
Minusy: I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines
Minusy: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good
Plusy: Crew were amazing and great entertainment
Minusy: Boarding could be better
Minusy: Entertainment and access to Wifi
Plusy: Super good crew.
Plusy: I like the crew members
Minusy: Entertainment selection and food could be better
Plusy: The crew members were really nice and accommodating.
Minusy: Need more entertainment selections.
Plusy: Great inflight entertainment
Minusy: Have WiFi that is working
Plusy: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!
Minusy: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.
Minusy: Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning.
Plusy: The crew professional and friendly
Minusy: The food was rather bland and did not live up to my expectations
Plusy: The crew is usually really good.
Minusy: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times
Plusy: Crew very attentive but not intrusive. Food very good.
Minusy: I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair.
Minusy: The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were
We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm
Minusy: Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!
Minusy: Poor customer service and lack of care for loyal passengers
Plusy: crew was pushing , no time in an rush all the time
Minusy: service level
Minusy: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.
Plusy: The crew was friendly
Minusy: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.
Plusy: The crew service is good. Not great, but still above average from other flagship carriers.
Minusy: The seat (B787-10) is so cramp!!!
Plusy: Nothing special.
Minusy: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.
Minusy: We missed the smile and quality service liked before.
Food quality is just okay.
Timeliness for departure/arrival was excellent.
