Znajdź tanie loty na trasie San Jose - Warszawa

Plusy: "Crew was helpful and ver polite and efficient"
Minusy: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Plusy: "They were smiling and very welcoming"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "The crew was the best! Excellent service... kind and caring as well as professional."
Minusy: "As always, more space but I was fortunate enough to get an exit row this time, which helped."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "just because my seat mate was german and asked in german language , crew member gave her first class sendwich , and i got some cold and nasty , no internet on the plane stop lying to people"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "From stevards to comfort, everything was just perfect!"
Minusy: "My seat 26A screen was freezing and movies rebooting. So I moved to a different seat"

Plusy: "Direct from SJC, not crowded"
Minusy: "Guy in front of me was reclined whole time and very little room like that."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Good, friendly crew"

Plusy: "Same as above."

Plusy: "Crew members were friendly."
Minusy: "Bathrooms need freshners, many passenger, infants , kids use it. It smell not unclean ."

Minusy: "See above. Going both ways..."

Plusy: "Not much."
Minusy: "comfort was awful. seats in the cattle section are awfully uncomfortable and space is at premium. food was bad. the cleanliness of the bathrooms leaves a lot to the desire. the Frankfurt airport is just plain awful. overall, I would not recommend Lufthansa, it was just that I did not have a choice."

Plusy: "Smooth boarding."
Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."

Minusy: "Opóźnienie lotu"

Plusy: "The food was better than average. Portions were good and it was tasty. Movie selection was also great and included many recent releases. They provided a hot towel service bedorw and after meals which I loved."
Minusy: "Boarding was slow and the plane waited almost an hour after boarding was completed."

Plusy: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."

Plusy: "Huge selection of movies and entertainment. Good food, especially the fresh salad and vegetarian option for dinner. Good wine selection, the saving grace for what I consider an over sold flight. The service staff was attentive and professional. The pilot and crew were great, I felt very safe."
Minusy: "Delays in both legs of my trip made connecting flight nerve wracking. Economy seating was horrible. Uncomfortable, too many people stuffed into claustrophobic conditions. The funk was pretty overwhelming. Bathrooms were stinky and ran out of toilet paper. Only the free flowing wine made it tolerable."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Very hospitable. Really enjoyed the food. Got bumped up to Business class on both legs of the trip."
Minusy: "The boarding could have been better organized at Frankfurt. Was very scattered."

Plusy: "Friendly and efficient staff."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Clean. Friendly staff"

Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."

Plusy: "I liked the food."

Plusy: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "I upgraded to the premium food package for a small price. It was delicious and filling."
Minusy: "The quality of the sound from the earphones was not very good so that made the movies less enjoyable."

Plusy: "Once onboard the flight was excellent and trouble-free. The crew were efficient and pleasant to passengers. I must give a big credit to Lufthansa for its great on-board entertainment system and good quality screens."
Minusy: "Boarding in San Jose: For the first time I saw a Lufthansa person physically checking the weight of cabin backage at the gate. This was was not very pleasant experience as he approached us asking questions why we had so much cabin baggage, when our children were in bathroom and assumed me and my wife had 4 pieces of baggage, when we had 1 each and then left without apologising."

Plusy: "nice and polite crew"
Minusy: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Minusy: "Oversold flight."

Plusy: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
Minusy: "Nothing"

Plusy: "Great overall experience oafter some years of absence using other major carriers"
Minusy: "All bathroom downstairs, crammed stairs long long waiting , no room to wait for your turn"

Plusy: "everything"

Plusy: "Crew"
Minusy: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

Plusy: "I liked the crew personnel"
Minusy: "I didn't like food"

Plusy: "Flight was cancelled"
Minusy: "If flight took place"

Plusy: "Flight on time, seats comfortable."
Minusy: "For such a short flight no improvements are needed."

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Plusy: "The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!"

Plusy: "On time"
Minusy: "Seats were tight"

Plusy: "Crew very helpful"
Minusy: "Punctuality"

Plusy: "Information easily available staff friendly"
Minusy: "The seats on the plane are so hard they cut off circulation in my legs . I fly everywhere and never have this issue. Soften up those seats a bit"

Minusy: "Food"

Plusy: "The crew was mediocre, nothing special. I asked for a extra pillow and was denied. Seats were cramped, I expected more from British Airways but comparing them to China Eastern, I found China Eastern more memorable."
Minusy: "I expected more from British Airlines, maybe my expectations and reality didn’t chive?"

Minusy: "We had to leave our surfboard bag @ our departing airport because they said it was too big to fit into a 787 international aircraft. I’m a pilot, this is a huge lie."

Plusy: "Moving to window seat appreciated"

Plusy: "Na"

Minusy: "Luggage did not make it to Warsaw"

Plusy: "Fantastic customer service!"

Minusy: "I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc"

Plusy: "Seats are comfortable"
Minusy: "No complementary water on Baird."

Plusy: "The seat was comfortable,but was very cold around 1h after start. The fan should be regulated by passengers.The crew was nice. I liked the movies"
Minusy: "Dinner was not good not tasty.no free snacks"

Plusy: "Staff."
Minusy: "No USB connection."

Plusy: "Flight was smooth"
Minusy: "I upgraded to business class and the seat felt like a cage. The flight attendants were much more interested in talking to each other than helping a paying customer. Terrible customer service with bitchy attitudes from a bunch of men."

Plusy: "On time, smooth boarding."
Minusy: "Nil"

Plusy: "Crew did really well in their roles."
Minusy: "BA are no different than all operators in the drive to put as many bums in as many seats as possible. News flash. Only so many sardines go in one tin. Make seats more comfortable and more leg room and we would pay the premium for that reputation as a caring, comfortable operator."

Plusy: "Boarding efficient, take off on time, flight smooth, crew professional."

Plusy: "We didn’t make the flight from London to Rome because of flight delays. there was a huge time delay with our plane sitting on at the terminal and unable to de-board due to scheduling errors. This delay prevented us from making our connection to our next flight and now we are staying in a mediocre hotel for the night and have to wake super early and miss a day of fun at our final desitination. In general I would just move on, but we heard the customer service agent reference that they over booked the two flights to Rome. I guess we were the u lucky customers x two flights because we didn’t get a standby seat in the next flight then the prior agent gave us positive hope that we would get on. Lesson- make sure you have at least 3 hours between connecting flights."
Minusy: "Hearing that we were booked on an overbooked flight."

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Plusy: "Had a line of seats to stretch out"
Minusy: "Food was not good, coffee terrible"

Plusy: "Quick flight, drinks available."
Minusy: "I recall a snack being served on my first BA London-Belfast flight. Apparently that’s no longer done?"

Plusy: "Nice new plane. Spacey."
Minusy: "Ba.com app is flaky. Looks like s/w not tested properly"

Plusy: "The Crew was very helpful and friendly!"
Minusy: "It was a little cramped for space for my legs and I am not very tall."

Plusy: "The crew of British airlines were nice"
Minusy: "Changed flight , couldn’t check in. I bought ticked on kayak but vayama was the actual ticket seller on behalf of Iberia which is a British airlines company. I couldn’t check and and customer service of vayama didn’t want to help and asked me to call Iberia. I called Iberia and after staying on hold for 40 min they told me to use the same confirmation number of Iberia flight on British airlines website. After a long day and a long and expensive uber ride I made it to sfo to see the flight has been delayed... never ever ever going to buy an international flight from Iberia, and very hesitant about kayak redirecting sales."

Plusy: "Glad the flight wasn't any longer!"
Minusy: "We were seated at the back of the plane on all flights"

Minusy: "Nothing was on time, zero service, non existent customer service"

Plusy: "The entertainment was great. The food was enjoyable and happy to see they offer vegetarian choices. Overall great experience."

Minusy: "Food was dry for dinner and not very tasty. Breakfast was terrible"

Plusy: "The price of the flight offers is what made me purchase through kayak, but the disconnect with the airline and booking agency left me stranded and ultimately required me to buy a flight directly that will take me almost half a year to pay off not to mention the inconvenience of switching airports and sleeping on a bench for 4hrs."
Minusy: "When I missed my flight, the airline would not offer assistance because I booked through an online vendor (webjet through kayak) and when I called webjet they failed to help me rebook, made me buy a new flight, then when I called looking for the flight information, they managed to cancel the flight and then claimed I had requested this when I had done no such thing. On top of this they only offer next calendar day booking so even though they are fully responsible for botching up the second flight I booked. I have talked to 10 individuals from different agencies. Everyone passes blame and responsibility off on someone else. On top of everything else, noone but the American Airlines representatives showed any empathy or concern for my being stranded for the night. Based on this experience, I will do everything in my power to dissuade people from using Kayak, webjet, amadeus and British Airways."

Plusy: "All was good"
Minusy: "Nothing"

Plusy: "Large seats, fast service."
Minusy: "Nothing."

Plusy: "Movie choices were great."
Minusy: "I ordered a vegetarian meal well before day of flight. They said they did not have my order. Thankfully there were still vegetarian options (and I was at back of plane)."

Minusy: "It was August 18. They lost my baggage. Next day on Saturday at 3 pm I had a wedding and I was a wittness.In the baggage a had a dress for me and part of dress for the wedding's couple . They found my baggage on the 3th plane on the last minut. Terrible. And I had go for it by myself because LOT didnt want to send to me the courier. The fly was also 1 hour late"

Plusy: "Food was ok."
Minusy: "One of the worst business class experiences I ever had. Seats are small (7 per row, 3 of which are facing backwards). If you have a non aisle seat you need to climb on top of another passenger to get up (which is unacceptable I'm business class)"

Plusy: "Flying in 787 is always a joy. Quiet; great movie and music selection; nice contemporary user interface."
Minusy: "The seat legroom was not the worst I had but sleeping in the chair was somehow very hard. I think the seat needed a little more backward inclination. There was a headrest, which was a good idea but didn't work out as expected."

Plusy: "Short flight"
Minusy: "Delays"

Plusy: "Movie selection was great!"
Minusy: "Short staffed. No coffee with breakfast! Cream and sugar on tray. Flight from London to Stockholm delayed one hour due to air traffic!"

Plusy: "Comfort. Entertainment. Service. Comfort. Did i mention it was comfortable? Also dark. Very dark. Which is exactly what you need on a long flight. Food was also exceptionally good for an airline. The bathrooms were also clean and had nice sinks."
Minusy: "Nothing."

Plusy: "Landed ahead of schedule"
Minusy: "Baggage did not arrive as was not put on flight at San Jose despite checking it in 2.5 hours before flight"

Plusy: "we got a 787 dreamliner, the coach seats had good space between rows, so we had enough legroom. food - dinner - was tasty, and breakfast was plain but was completely OK. entertainment was excellent, lots of new movies, and also older movies and TV programs. crew was courteous and very helpful, and boarding was quick and smooth. all in all, a very positive experience."

Plusy: "Nothing"
Minusy: "The flight was overbooked and I spent e hours in the airport getting rebooked, shuffled, finding my checked luggage, and being treated like an inconvience. I will never fly British Air again."

Plusy: "nice modern electronics"
Minusy: "breakfast high in calories but very low in pleasure"

Plusy: "Good service friendly cabin crew"
Minusy: "Food"

Minusy: "The plane was an hour late and there was no snacks served, you had to pay even for water."

Minusy: "Nasty food! Frozen solid salad."

"The service on board was wonderful."

Minusy: "Smallest plane ever. Absolutely no leg room or overhead space."

Plusy: "The flight back to Columbus made up for the flight from CLT to SJC."
Minusy: "This was a multi city, round trip starting out of CLT. My connection was way too close, and we missed the connection due to a mechanical problem. The lines to get vouchers were super long, and the hotel was not the best. It was way after midnight when I got to the hotel, and I did not feel safe staying at a Quality Inn. I had to walk to my room outside, and had leave in the morning in the dark as well. I was traveling alone. Please put your passengers in a better hotel, closer to the airport. I did not expect that from American Airlines."

Plusy: "Flight attends are very friendly."

Plusy: "Great flight"

Minusy: "Running out of bin space by Group 3 is just wrong."

Plusy: "It didn’t happen"
Minusy: "It didn’t happen"

Minusy: "The crew, the whole experience,"

Plusy: "Easy check in and boarding"
Minusy: "Flight was delayed 45 minutes while sitting on runway"

Plusy: "delivered as expected"
Minusy: "drink cart earlier and more often"

Plusy: "Comfortable flight and was able to get a couple hours of sleep in."

Plusy: "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
Minusy: "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"

Plusy: "Friendly crews"

Minusy: "Baggage claim took over an hour. Wasted so much time."

Minusy: "Another delay on second segment of cross country flight — this time for maintenance issues that were never fully explained. took off an hour late from DFW."

Plusy: "Good service."
Minusy: "No power outlets."

Plusy: "The flight itself was fine."
Minusy: "All the choices to eat were laden with gluten, salt, and sugar. Surely a salad is no heavier than what they carry, but might not last as long. For those of us gluten-sensitive, watching our glucose levels, or salt intake there’s nothing. A 40 minute gate change from B29 to A11 in PHX was barely long enough to walk far less find and buy a healthy meal. Yet again I arose at 4am and had nothing to eat until after 4pm. ALL the airlines can do better."

Minusy: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."

Plusy: "Flight was routine except that I was astonished and pleased that the movie was “Love Simon”. Thank you American for maybe helping to change some attitudes in the center of the country."
Minusy: "The food is still laden with gluten. The only gluten-free option was peanuts."

Plusy: "Nothing"
Minusy: "Flight was delayed six hours. Flight crew arrived late further delaying trip. Connecting flight missed. Promised hotel reservation by American were non-existent when arriving in Dallas. Had to try to sleep in airport. Will never willingly fly American again"

Minusy: "5 delays with the flight. Had to Switch to a flight leaving from SFO and pay $60 for an Uber to get to SFO"

Plusy: "Everything seemed to go as normal. We were able to get 5 seats together."
Minusy: "Wasn't a dislike, but would have liked to board a little earlier with kids of age 5, 7, and 9. However, all was fine and staff were pleasant."

Plusy: "I was upgraded and dinner was delicious."

Plusy: "Friendliness of crew"
Minusy: "Fourth roundtrip flight where I have been unable to use my upgrades to upgrade to first class on any of the four segments. What good are the upgrades?"

Plusy: "I was taking students and we had seats all over but they rearranged so my students could sit together. It was a nice flight with a friendly crew."

Plusy: "British Airways I feel did everything to make it as best as possible."
Minusy: "American Airlines (British Airlines partners) are a horrible airline. My 8 am flight has a mechanical issue. Which they kept up on the plane till 11. Now no mater what other plane I catch idmiss my connection in Dallas. Which means I don’t get to Paris on time. Which ruined my plans to surprise my gf and propose to her. It took one call to British Airlines to get me rebooked. Something american was taking hours. I still won’t make it on time but at least I’ll make it. American then misplaced my luggage and it took two hours to retrieve it. Turns out it was sitting behind the counter the whole time the kept telling me it would be on the baggage flame area."

Plusy: "Everything was on point"
Minusy: "Nothing"

Plusy: "Early departure and arrival. Great flight and crew on a full flight."
Minusy: "Nothing"

Plusy: "Entertainment was available in front of us on a screen versus an onboard app, which was much appreciated."
Minusy: "Oh man, I have so many things I need to say. I tried giving AA a chance, but compared to when I flew on WestJest two months prior for almost the exact same trip (I flew to San Francisco versus San Jose that time), WestJet was by far more superior in terms of customer service, boarding organization, and friendliness. First of all, what bugged me profusely was the lack of seat selection and the crazy pricing for certain seats. On WestJet, the emergency exit seats were available without any additional cost, yet AA was charging $66 USD to sit there. Furthermore, seats closer to Business class also carried a charge of $25 (or something like that) - ONLY because you get to board sooner. I would understand if there was extra legroom involved, but really, it's just a matter of sitting and getting off before anyone else. If anything, those seats should be given to passengers who have tight connecting flights and need to get off asap. even in those cases, you shouldn't be charging someone almost $30 just so they can make it to their next flight that YOUR company arranged within such a short time frame. But the most annoying thing about my trip with AA was the fact that I had to take out all of my belongings from my carry-on and carry them in my arms because there was no room left in the overhead compartments. Excuse me?? How is there not enough room? So I had to walk with my laptop, my iPad, my Beats headphones, my laptop and iPad charger, amongst other things, in my hands to the aircraft. Thank goodness I found a plastic bag, because otherwise I probably would have lost something expensive on that plane. Furthermore, as I walked to my seat, there was most definitely places that I could have stowed my carry-on luggage in the overhead compartments. You shouldn't let people put things like purses and bags of food in the overhead, when those can be stowed underneath the seats in front."

Minusy: "The plane had several problems mechanically. After we boarded we spent another hour waiting for the problems to be repaired. It added an extra hour to sitting."

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Plusy: "Although the flight was delayed from San Jose and Chicago yet they reached as per original schedule time"

Plusy: "Flight boarded on time and landed 30 minutes early. Best part is the gate was open in Chicago so we truly arrived early. Flight crew was great too. Very helpful and courteous."
Minusy: "Nothing."

Plusy: "Ease of boarding and on time flights"
Minusy: "Leg room and entertainment"

Minusy: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"

Minusy: "No pre boarding for family with kids"

Plusy: "On time. Polite gate reps. Helpful crew. Smooth flight and on time."

Plusy: "Nothing"
Minusy: "- This was an older Boeing 738 plane that American Airlines refurbished. It still has the old style overhead bins and just feels old, - Like on many on these older planes, the power outlets don't work. - No food offered, even for Executive Platinum member. Unpleasant crew."

Plusy: "Legroom was decent and the flight was fairly empty. So lot of space."
Minusy: "No vegetarian food though it was mentioned earlier."

Plusy: "Smooth sailing. Staff pleasant and professional. Orderly flight"
Minusy: "Nothing."

Plusy: "We had a very pleasant staff!"

Minusy: "Not letting me know my first leg was operated by AA was very confusing and frustrating. I couldn't find Westjet at the airport at all. Had to guess from the departing time!"

Plusy: "Boarding was fine. We started late but they managed to get us to our destination on time so I made my connection with no problem."
Minusy: "I had on a jacket but I was so cold I was shivering. I asked if I could have a blanket but I guess they don't have those anymore. The stewardess did ask them to give us a little more heat but it must have gotten turned back because I was shivering again by the end of the flight."

Plusy: "The gate agent was able to find me another option."
Minusy: "The phone agent was really bad at helping."

Plusy: "Odprawa na lotnisku w Chicago była OK"
Minusy: "linie lotnicze American Airlines bardzo zła obsługa stary samolot niewygodne siedzenia bardzo słabe lądowanie obsługa w samolocie była nieuprzejmy długo trzeba było czekać"

Minusy: "The flight was not smooth, it seemed like the pilot didn't know what he was doing. I arrived an hour early for my flight and my bag got left behind. I'm only here for a day and a half and my bag won't reach me for another 24 hours. Really poor experience with AA."

Minusy: "Looks ghetto and no wifi"

Plusy: "Water and sodas"
Minusy: "Onboarding crew made me pay 200 usd for extra weight without telling me that I could move lbs from one bas to another and pay less."

Plusy: "efficient, courteous staff"

Minusy: "This flight was added as they cancelled my flight directly to London then they dropped this flight and had just Phoenix to Lindon! It took many calls, one with over an hour wait, where were told different stories and expectations. I did not receive an actual ticket until the very morning if this flight!! It was very stressful!"

Plusy: "The crew."
Minusy: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Plusy: "Great customer service!"
Minusy: "NA"

Plusy: "Much more comfortable than I expected. Attentive flight attendants."
Minusy: "After flying cheapi airlines, norhing. It was a great experience."

Plusy: "The seats are comfortable.nice leg room."
Minusy: "Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better."

Plusy: "Price"
Minusy: "Use jet bridge instead of bus gate"

Minusy: "Super uncomfortable seats (the most ever) No personal tv/entertainment."

Plusy: "Food taste"
Minusy: "No water at toilet....??? No coffee....??? The the movie’s subtitles were out of time."

Minusy: "Haven't made it there yet still in Lisbon and no way to make it to cruise ship on time."

Plusy: "All was well from checking in to baggage claim."
Minusy: "A delay of about 20 mins"

Minusy: "Real time information about departure and gate info for delayed flight would have been helpful"

Minusy: "Really good business class and convenient pricing"

Plusy: "Nothing."
Minusy: "We missed our connecting flight due to the fact that the TAP crew leaving Barcelona said there was “fog” and therefore, nearly half of the flight had the same connecting flight to London. On top of it, they had no other flights and put us up in a hotel instead."

Plusy: "sporo miejsca na nogi"
Minusy: "możliwość wyboru posiłków"

Minusy: "The Airbus 330 is onder Verizon with classic beats with less place and pedals. Also the personal screens are far outdated"

Plusy: "Everything was very good."

Plusy: "Smooth flight, easy boarding."
Minusy: "My bags cost more than the flight. Long line at Pasport check."

Minusy: "We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is"

Plusy: "The tripulation are very nice people."
Minusy: "The space between seats are small."

Plusy: "The price for Businesses Class was very affordable, wine & food was good, also received a charmingly designed toiletries kit to top it off. Crew all helpful."
Minusy: "We were delayed and sat on runway for 45mins, they did however turn on the entertainment screens and announcement was made to inform us about it."

Plusy: "Nothing"
Minusy: "Everything"

Plusy: "Not much"
Minusy: "When TAP couldn’t get me to Lisbon in time to make my connection they added a flight to Madrid where I waited until 16:00 to fly to Seville. I talked to several TAP representatives and none were helpful or apologetic and they offered me nothing for the problems they caused. I missed my only day in Seville due to this. This trip turned out to be a disaster."

Plusy: "Ciepły posiłek na pokładzie, dobre winko"
Minusy: "Opóźnienia."

Plusy: "Odprawa"
Minusy: "Duwersyfikacja miejsc w samolocie / płowa rzędów do 12 wygodniejsze oraz z większymi odstępami miedzy rzędami, propozycja zmiany miejsc w tej samej klasie ( economy) za dodatkową dopłatą jest słabym rozwiązaniem - po tym doświadczeniu nie będę polecał podróży liniami TAP"

Plusy: "The entertainment was good and the food was better than I expected."
Minusy: "Bags restrictions without us knowing. Delayed flight but we still manage to get to our destination on time. The same did not happen before where I had to wait until 2am for my tap flight that was supposed to leave at 11:30pm. I have been flighting TAP for many years now and it used to be one of my favorite airlines. No longer is the case. Over the years there has been a decline on service."

Plusy: "The fact that I made my flight."
Minusy: "In incompetence of the clerk that checked me in, and the fact that I was thrice charged for my bag, because he didn’t know how to use the computer."

Plusy: "Not too many people"
Minusy: "Was delayed. Too long waiting for luggages"

Plusy: "Nice crew, tasty snack, new plane with comfortable seats"
Minusy: "Huge bag charge for anything over 8 kg! Sign said last call 40 min before flight when agent told us to check board 30 min before flight for gate assignment!"

Minusy: "Very salty food. Flight was delayed so I almost missed my connecting flight."

Plusy: "I think the customer service was surprising. If the crew were unhappy they certainly didn’t show it."
Minusy: "The space is tight. I could move some but not a whole lot."

Plusy: "First off I'd never heard of this airline but that was ok because we (group travel) were originally booked on another aiine I'd never heard if before either called Nirwegian. Well less than 24 hrs before we were scheduled to fly out, the exact same day, they cancel our flight! After a lot of phone calls and wait times we were booked onto TAP AIR PORTUGAL. Easy check in, my carry on was great, entertainment was on point, food was good (first European trip), crew was nice, plane was huge; just a good experience overall. I will definitely fly with them again."
Minusy: "N/A"

Plusy: "Punctuality, calm flight. I have been already too generous with my ratings, above!"
Minusy: "To buy a ticket on their site is a mess! Never intuitive, a terrible maze! TAP´s president should be required to buy one ticket each morning... May be the site would improve. Got a ticket with seats “free of charge” on the printed e-ticket, but had to pay for them at checkin. It seems to be a scam... There would be more, but i lost my patience with TAP."

Plusy: "overall good service; seats are full recline leaning type, which isn't the most comfortable solution, but ok."
Minusy: "TAP connecting flight was three hours late"

Minusy: "Ground personnel one crew member in particular was unfriendly uncaring and unwilling to find a responsible resolution for the problem"

Plusy: "Food"
Minusy: "Uncomfortable seats, too stiff."

Plusy: "Great experience"
Minusy: "Crew was helpful. Flights were on time and overall experience was very good."

Minusy: "The space/seat size was very limited"

Plusy: "Average"
Minusy: "Theo lost my luggage the plane was full of dust"

Plusy: "Good movie selection. Kind staff."
Minusy: "Attendants did not check on us for about four hours, and it was not a red-eye. So, a snack or drink would have been noce."

Minusy: "Their short flight from Frankfurt to Lisbon was not that comfortable. Seats were thin, close together. My knees were jammed against the seat in front of me. Glad the international flight was more comfortable. Somehow we did not get the memo that there was a 0 baggage allowance for an international flight. Most give 1 or two bags free. So when we had to pay 80 euros for each bag it started off our trip with TAP a lot disappointed. We still have to fly back and we can go online and pay before hand and get it for 45 euros each. Increased out ticket prices by 205 euros. Will make me take a second thought before I book with TAP again."

Plusy: "The crew was great and very kind; the pilot informed us a couple of times of where we were and how long to the destination; we arrived 10 minutes ahed of time! A perfect flight!"

Plusy: "Not much"
Minusy: "Late as always"

Plusy: "Relatively comfortable business class. Food was good. Entertainment system easy to use."
Minusy: "They totally screwed up boarding. We waited for about 20-30 minutes in line because they had not worked out the boarding logistics properly. Seat design does not permit an independent adjustment of the foot rest. Crew seemed a little indifferent to our presence; very few smiles."

Plusy: "The crew were iincredibly professional yet friendly Very human - at leat the flight attendant that took care of my area Enjoyed the dinner found my 11D seat to be very spacious!"

Plusy: "Movie selection was good."
Minusy: "Staff was rude and food was terrible."

Minusy: "The lady changed my 11H seat for another seat (29B) when I claim that this is not fear , a man said to me that if I insist in this matter he will not let me in Or flight , for me this was an abuse"

Plusy: "On time and the plane may have been the cleanest aircraft I've ever been on."
Minusy: "Nothing comes to mind. All in all, a very nice travel experience."

Plusy: "Free blanket, pillow, headphones, and wine! Flight was on time, no one weighed or measured carry on bags."
Minusy: "Tight seats for an international flight!"

Minusy: "I got food poisoning from the dinner that was served. The crew was very helpful though"

Plusy: "Flight staff was great, service was top notch. food was surprisingly good, red wine included in your ticket. movie choice was good. coach seat was as manageable for a long flight. you pretty much know what your getting yourself into flying coach overseas. this was a pretty good seat."
Minusy: "We flew thru about an hour straight of moderate turbulence but i'm guessing that was unavoidable. Checkin was a bit weird, they had a gate change and never announced it. Fortunately, i checked the board. about 6 of us had been at the other gate for a long while."

Plusy: "Smooth landing"
Minusy: "A few bumpy moments in the air!"

Plusy: "The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada."

Plusy: "It was ok...I always find paris-jeddah better than Frankfurt-jeddah (in food service, plane size, entertainment...etc)"
Minusy: "Food level need to improve...The chicken meal was not well prepared, and the chicken needed to be cooked well... flight attendent was nice and switched to a beef meal."

Plusy: "Service Director n Business class was excellent"

Minusy: "Mimo zapewnień załogi LH samolot Air Canada nie czekał na pasażerów przesiadających się w Monachium."

Minusy: "Upon landing, we made it through customs. Each step of the way when our tickets were scanned, we we told our flight had already departed... Even though we had a 4 hour layover. Even the boards showed the 8:55 pmflight had already departed.... At 5pm. Finally made it to customer service and they gave us the gate number and confirmed the flight didn't leave until 8:55. Then the flight got delayed 20 minutes. No problem, but after boarding we sat in the cramped and poorly cushioned seats for 45 minutes before takeoff because the plane needed servicing. Air jets would not turn off and my husband, who had a window seat, was freezing due to cold air constantly blowing around his feet. When we got off the plane he could barely feel his feet."

Minusy: "0puźnienie. Brak posiłku. Niewygodne fotele. A reszta ujdzie w tłoku. Można spokojnie polatać."

Plusy: "The trip was a smooth and on time."
Minusy: "The lack of finesse and discretion among the crew. The food quality was poor."

Plusy: "Obsługa naziemna i pokladowa"
Minusy: "Niewygodne i twarde fotele."

Plusy: "I really liked that the time changed to a more reasonable arrival time. Usually that flight gets in way passed 10 and it’s makes for a long day of travel. I appreciated arriving earlier and on time."

Plusy: "Competent stewards/stewardesses"
Minusy: "No meal?"

Minusy: "No video screens for entertainment. If you want to use in flight entertainment, you need to download the Air Canada app prior to boarding."

Plusy: "Nothing. I fly a lot. This was the worst flight crew ever."
Minusy: "The crew was terrible. I know it is a long flight but I had to repeatedly get up to ask for water. Only to find them talking among themselves and sleeping. They NEVER answered a call button, even when a drunk passenger was harassing another passenger"

Plusy: "Friendly staff, decent food"
Minusy: "Premium Economy seats didn't have leg rests"

Plusy: "the fact that is was an overnight flight"
Minusy: "- Had to sit by the bathroom again! - they ran out of food - seats were uncomfortable"

Minusy: "-didn't make it clear that we needed to download air canada app for entertainment. Crew gave conflicting information. International flight was NOT equipped for inflight entertainment. Food was not good--mainly packaged and not fresh."

Minusy: "Every flight was late. If we didn't have long layovers between flights we would have had problems"

Plusy: "Not a thing. Not a single thing. Truly no reason to encourage this airline."
Minusy: "Absolutely awful experience. Zero entertainment options, save for BYOD which didn't even work for me - never was able to watch more than the first 30 seconds of anything, provided it would work at all. Also the film selection, had it worked, was wretched. Food was bland even by airline standards. Flight was delayed. I'm used to sleeping on these flights, even flying economy, but these seats were even more cramped than I'm used to. Perhaps all this would be forgivable had my flights been cheap, but no - it was about the most expensive trans-Atlantic flight I've had in recent memory."

Plusy: "On time great crew"

Plusy: "Wireless was free and we were able to log on to the entertainment website to watch movies."
Minusy: "Each chair didn't have a tv. There weren't any plugs to keep electronics charged up."

Minusy: "Everything. Will not fly air Canada again. Even if it costs me more money."

Minusy: "Plane was too small with extra small overhead bin. Entertainment system was also mediocre which keep shutting down and have to again select your movie and forward it :("

Minusy: "There was no wi-fi!!!"

Minusy: "Flight delayed again and again. Waited for hours at the airport until they cancelled the flight."

Plusy: "Quick boarding, flight on time, nice crew."
Minusy: "The only thing they serve is water. Still or sparkling. And chocolate bar. Anything else is paid. It's not low fare airline and this should not be happening."

Plusy: "We made it to Vancouver"
Minusy: "Aircraft was late. At least two gate changes in LA. Flight crew did not take away trash, just told us to stick in seat pockets. Entertainment system was down much of flight."

Plusy: "Nothing"

Plusy: "I'm done flying with this company. Only reason I did was because I had a $100 gift card from the last time I flew with them and it was delayed 4 hours. Couldn't even use the gift card to pay for my luggage because they didn't have a proper machine to accept the gift card."

Minusy: "The lady who checked us in caused a major problem with seating. The person I was traveling with was blind and I was her guide. We specifically asked to be seated together and the lady told me we were. I even confirmed with her and she told me yes again. When we boarded we found out our seats were 17 rows apart. I found out that she did this for the connecting flight as well (not as far apart but still not together) this caused a great deal of stress as I couldn't help her when I needed to."

Plusy: "On time Courteous Good service Decent business class seats"
Minusy: "Bit of vibration on the front wheels on take off rough landing, similar vibrations Mediocre lounge (by United in Las Vegas airport)"

Plusy: "Timeliness, cleanliness and service"
Minusy: "Snack at the end of the flight was not up to par"

Minusy: "I needed to sleep ( it was 1:00 am in the city I originated from) and in the smaller plane the seats barely reclined and it was hard to get comfortable, let alone sleep."

Plusy: "Only 30 minutes late, nice landing."
Minusy: "Pitch between seats, filth all over seat back and tray table, mass rush to board when zone three is called, no free snacks, limited drink choices, etc."

Plusy: "The take-off and landing were smooth, the airline and passengers were very classy and the flight attendants spoke both perfect English and French. Overall I enjoyed it very much. I flew home on West Jet and did not care for that one bit. Thank you Christine Tekela"

Minusy: "Audio jack for entertainment weren't working."

Minusy: "Lost our bags for 3days"

Minusy: "Small plane. Poor service. No real inflight entertainment. Food was terrible"

Minusy: "Flight out of Newark delayed so we were going to miss the connection. We were rebooked to fly via London but we lost 6 hours in Rome. Air Canada attendant at Newark said the flight was always delayed and passengers regularly needed to be rebooked. You should recommend air Canada cancels selling this itinerary or bringing the Newark flight forward to de risk any delays"

Plusy: "The service was good."
Minusy: "The children screaming 70 percent of the flight. The person in front of me throwing up. Just very uncomfortable."

Plusy: "Eventually they got us there."
Minusy: "They cancelled the sat flite. Little communication . Left us after 6 hours and 11 pm to fend for our selves with no luggage. No compensation. It was awful."

Minusy: "Flight got cancelled then accommodations were extremely unorganized."

Plusy: "Nothing"
Minusy: "Everything. I called air canada for three days straight and the lines are busy. I waited for over an hour and thirty minutes to speak to someone at their terminal and they couldn't help. Everything is delayed, they don't care about their customers. I would never fly again!"

Plusy: "Early boarding with kids International Toronto terminal very comfortable with plenty of free wifi charging and iPads"
Minusy: "No tv did not have app for streaming , did not know when booking that TV only available on your personal device Did not want to pay $10 to rent iPad"

Plusy: "Plenty of leg room"

Plusy: "The pilots did an amazing job navigating around a passing storm."
Minusy: "Flight boarded late and then was delayed on the tarmac for an hour to unload baggage for passengers that did not make the flight due to security/customs. Minimal legroom"

Plusy: "Mu mil was ver y please with the trip"
Minusy: "Food"

Plusy: "Staff on air canada flights are always pleasant. Movies make the flight go by quickly - good selection."
Minusy: "The flight was delayed for reasons that were not communicated to the waiting passengers. The plane was there and seemed ready to go. Perhaps they were fueling up, unsure. Those around me were getting restless as many had connecting flights that were being impacted. Perhaps if updates were given as to why the delay was taking place, it would have settled some of the passengers."

Plusy: "smooth flight, great pilots"
Minusy: "Flight attendants unprofessional, airport stuff unpleasant"

Minusy: "Bought this trip last minute as I had a meeting to get to the next morning and there had been an issue with my other flight. Arrived early for the flight at 6am in the morning and was told it wasn't going until 2.40pm that afternoon because of a maintenance issue. Was not notified, air canada said it was a non refundable ticket and I missed my meeting. Terrible service and they were not flexible at all. Only bought this new ticket because my existing ticket was not able to get me to my meeting on time, so it was a complete waste of money"

Plusy: "Nice travelling on a larger aircraft."
Minusy: "We were late arriving in Toronto and our connecting flight was scheduled to depart 20-25 mins from landing and we still needed to get off the plane. Even though the flight staff did request that those individuals who did not have a tight connection to allow those with a tight connection to pass through more quickly - most passengers didn't cooperate. A better process needs to be put in place to ensure those whom have connections are able to meet them."

Plusy: "Good onboard entertainment"
Minusy: "Overhead cabin extremely small compare to US planes"