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Loty na trasie Ameryka Północna — Warszawa Lotnisko Chopina: FAQ, często zadawane pytania

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Wyniki na podstawie opinii użytkowników KAYAK
Qatar AirwaysWynik na podstawie 11350 opinii
8,3Wejście na pokład
Opinie o liniach lotniczych

Flight was delayed at IAD Washington. Passengers were anxious as there was delay announcing about it.

Przeczytaj o liniach Qatar Airways

Flight was delayed at IAD Washington. Passengers were anxious as there was delay announcing about it.

Better food & beverage required

Plusy: "Very nice and accommodating crew!"
Minusy: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Plusy: "Overall experience was good!"
Minusy: "Keep the good work up."
Minusy: "Złe fotele. Złe jedzenie. Zła obsługa."
Plusy: "Excellent service on both flights. Truly a 5 star experience. Well done Qatar Airways."
Minusy: "Nothing. Keep up the good work"
Plusy: "Staff are very polite and helpful (ground staff and in the air)."
Minusy: "The food was hit and miss. Some of it was good and some of it used ketchup as a sauce. The economy seats have been stripped down to budget airline level padding and the rows seem have been been jammed in a little closer."
Plusy: "Yes overall probably the best flight to Chennai from DC"
Plusy: "Crew was very friendly"
Plusy: "Justfly stoled my money as i booked for seat and paid 30$ And the seat didnt booked I want my money to be returned"
Minusy: "I don't understand how this company has a high rating in service. We missed our connection because the plane was delayed and they treated us poorly. How can you have a complimentary lounge for people missing their flight but not allow people in. I guess because we were only economy. When asked could we pay for an upgrade to business class, the attendant responded with "oh, its expensive" I didn't ask how much, I asked if we could. I never felt so insulted. The food was terrible. By the time they got to us, our food was cold and they ran out of the menu item we wanted. I have no intention of flying Qatar again. I will stick with Emirates"
Plusy: "The customer service and food were excellent."
Minusy: "Next time I will fly business class for more space and comfort."
Minusy: "Improve quality of service and cleanliness."
Minusy: "Great"
Plusy: "All the crews are awesome and very helpful, especially to the parents with young kid."
Minusy: "More variety and quality of food"
Plusy: "Was the crew amazing and nice"
Plusy: "The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces."
Minusy: "The service and the aircraft with QSuites were superb."
Plusy: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Minusy: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."
Plusy: "qatar airways"
Minusy: "serving alcohol to passengers more than once is disturbing the passengers on the side"
Plusy: "Excellent seats..."
Plusy: "On screen entertainment"
Minusy: "Food options- they start serving from front when they reach behind of plane food options exhausted pls ask ground catering to provide more non veg food"
Plusy: "The flight from Doha to Beirut was not fully booked, we could move easily."
Minusy: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."
Minusy: "Niesprawny kontroler przestrzałej rozrywki pokładowej. Jedzenie bardzo niesmaczne."
Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."
Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."
Plusy: "Awesome experience provided by inflight crew, who attended to all your needs for this long for flight. Made us feel really at home!"
Plusy: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Minusy: "I wish there were more vegetarian options on the menu"
Plusy: "The entertainment was good without any hiccups"
Minusy: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Plusy: "Great service and excellent flying!"
Minusy: "Food was a bit dry"
Plusy: "Great service and great meal options!"
Plusy: "Onboard crew pleasant and service efficient as always. Seats more comfortable than other airlines but aisles so narrow EVERYONE bumped me going by for 15 hours."
Minusy: "Ground crews remain the downfall of this airline. Long line in Doha to re-clear security on international connection FROM USA! Fastidiously weighing and forcing mutiple repacks of carry-on bags even though well under total limit of checked & carry. (Doha agent told me dfferent rules appied for carrry on 2nd plane even though I asked specifically frm original agent who checked me thru to final dest--insisted I check main carry on even though there turned out to be plenty of overhead room on board). Poor coordination of checkin lines, security lanes, and flow of people -- all fixable with a little forethought, engineering, and better utilization of circulation space -- and much clearer communication!"
Minusy: "The seats were cramped"
Plusy: "I love this app , it's awesome it's save my money and time"
Plusy: "I liked staff , boarding was organized food was not very good needs to be improved"
Plusy: "The in flight service was great.. Crew was excellent."
Plusy: "Boarding was very ease and helpful for my family while I was traveling with kids I appreciate that fact that customer service at boarding was reached out to my wife to help and make us feel great thru the process thanks"
Minusy: "No comment"
Minusy: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Plusy: "Easy boarding. Courteous, helpful and professional crew members."
Minusy: "No internet service on long international flight."
Plusy: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Minusy: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."
Plusy: "The personnel are what makes the airline so special. Everyone of them was so nice and so attentive to our needs. Great experience overall."
Minusy: "So the seats while comfy are not as nice as the seats now on the reframed United Polaris and Delta and Air France in their newer planes."
Plusy: "Very attentive flight attendants-very courteous and responsive to all of the folks sitting in the "cheap seats"."
Minusy: "Nothing to complain about in the entire process from ticketing through flight and disembarkment"
Plusy: "Good food, good service and clean planes."
Minusy: "They flight was moved up about 1 hr earlier. But no email/SMS/call etc. I totally could have missed the flight as a result! Why would they change it and not let passengers know?"
Plusy: "The crew were all lovely + meals were excellent."
Plusy: "The crew was fantastic!! They saved this rating."
Minusy: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"
Plusy: "It was just a lovely airplane with a lovely crew. Also, good airplane food."
Plusy: "Punctuality"
Minusy: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Plusy: "The leg space is what got this flight a 3 star."
Plusy: "Swiss is my new favorite airline."
Minusy: "Nothing bad to report. Book Swiss!"
Plusy: "I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers."
Minusy: "I honestly had no issues with my flight."
Minusy: "The seats are small with very little leg room"
Minusy: "Nothing Everything was excellent"
Plusy: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Minusy: "Email updates before flight! Not a single email sent!!"
Plusy: "I was in business class and it was great. The staff the food and the seats were awesome."
Minusy: "I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat."
Plusy: "Flight left on time & arrived on time."
Minusy: "Quality of the snack could be improved."
Plusy: "No seat comfort"
Plusy: "Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later."
Minusy: "See above."
Minusy: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"
Plusy: "Crew was amazing"
Minusy: "Entertainment and dinner food"
Plusy: "Everything"
Minusy: "Checking, boarding, flighting"
Plusy: "Crew good"
Minusy: "Baggage small bag forced to check"
Plusy: "Service was fine, on the ground and in the air."
Minusy: "* Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them"
Minusy: "nothing"
Plusy: "The staff was nice"
Minusy: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."
Plusy: "Nothing, flight was cancelled after I electronically checked in"
Minusy: "Flight was cancelled"
Plusy: "Flight share with another airline so we couldn’t book our seats in advance."
Minusy: "Space is cramped. Very professional and courteous crew."
Plusy: "Professional, friendly service in every respect."
Minusy: "Economy is profoundly uncomfortable -- as with all its competitors."
Plusy: "Ricaro seats often broken and backs don’t stay in the upright position."
Minusy: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"
Plusy: "Ground Staff (your frontline) were welcoming The seats are most comfortable, the cabin immaculately clean, the Staff polite, helpful and efficient. The flight was smooth including takeoff and Landing Thank You All"
Minusy: "Have no complaints."
Minusy: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"
Minusy: "None"
Plusy: "Friendly staff"
Minusy: "Seats were horribly uncomfortable"
Plusy: "Booked a flight to Europe. Online check in easy. Luggage dropoff at JFK had no line for online check in. Flight was on time, my luggage arrived in my final destination fine (had 1 transfer). Crew was efficient and attentive."
Minusy: "Spaces for seats in the economy class are shrinking. With Swiss Air, seems more so as the seats recline quite a bit which is of course good for an 8-9 hours flight. However if the passenger in front of you reclines their seats, you absolutely are forced to recline yours immediately, otherwise no one will fit. Flight attendants have to ask passengers to put the seats back from reclining during meal service so people can open the food tray and are able to access it, that is how much the seats tilt."
Plusy: "Everyone was very friendly and helpful. They were all multi-lingual and ready to help foreign travelers. The food was good. The plain wasn’t overstuffed with people - actually there were enough open seats that everyone could have a little extra space. Will always check Swiss Air first for international travel."
Plusy: "The Crew is amazing and the plane is comfortable."
Minusy: "The food changed and is not really swiss anymore (we got an Oreo for dessert and Cheddar for cheese). My luggage arrived broken in Geneva, which might not be Swiss' fault, but a big problem when you have two weeks of travel ahead."
Plusy: "It was nice because plane was half empty so had quicker attention from stewards - everything was good."
Minusy: "They rebooked me on a later flight this same day. This flight to Geneva (change of airports) was late and the flight to Vienna took off with no passengers from our flight, after we were told it would wait. ' I paid for premium seats and did not get rebooked for the same. I am sitting in the Geneva airport for 7 and 1/2 hours, losing my meetings in Vienna. I never expected such poor service from Swissair."
Minusy: "The headset outlet is still the old one, so you can't use your own ."
Plusy: "It reminds me of school dinners"
Minusy: "Bland, over cooked No thought into the presentation or flavour"
Plusy: "The next best thing to the hard-working and kind crew was the lighting design. Meals were OK, and I was delighted that the vegan meals I ordered for my travel companion were right there as ordered. Not a common occurrence of late, I’m afraid, so I congratulate Swiss one getting this one right."
Minusy: "Legroom is non-existent. This was by far the most uncomfortable aircraft I have ever flown on, with the possible exception of an Ilyushin 62 operated by Tarom in 1983. I felt bad for the man in front of me, with my knees in his back. That is, until he reclined his seat and put my video screen in my face. Not much to watch anyway, but it was impossible to lean forward at all. Boarding at JFK was rather chaotic."
Plusy: "short travel time"
Minusy: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."
Minusy: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."
Minusy: "Flight cancelled so I didn't like it at all"
Plusy: "Nice staff"
Minusy: "Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan."
Plusy: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."
Plusy: "The plane was clean, on time, and the staff were professional and friendly."
Minusy: "I opted for the pasta dinner and it was bland and mushy. Salad was boring iceberg lettuce."
Plusy: "The crew was very attentive and friendly"
Minusy: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"
Plusy: "Painless flight"
Minusy: "No bottles of water for economy flyers"
Plusy: "Service on board is good to very good. Food tasted fresh and was hot. Wine was good too. Chocolate the best! P{eter Hz"
Minusy: "I as a "loyal' flier (app 50 years flew Swiss and SwissAir resp.) am disappointed that I have to pay 29.- for the seat reservation.I think this is outrageous. Also there used to be a "senior discount "; It is gone ! Peter Hz"
Plusy: "gluten free option included gluten free bread, but meal itself was quite bland."
Minusy: "in-flight entertainment screen for my and my husband's seats were not working. we complained to the flight attendant who said that they would reset the system, but they never did."
Minusy: "If you put the seats this close together, with the amount of recline. Once one person on the fligh reclines their seat it forces everyone else to do so. You can't eat if the person in front of you reclines!"
Plusy: "The crew was very professional and friendly. That is a great thing since it's a long flight. Very well prepared! Entertainment was nice lots of options there to keep you busy."
Minusy: "I wasn't pleased with their meals so that it's important when it's a long flight, and not many choices available."
Minusy: "I had a lot damaged luggage!"
Plusy: "Service. The food was good. Entertainment was good."
Minusy: "As a person of color I didn't feel that I received the same warm welcome from some of the attendants. For example the expression on their faces were blank when I said hello. I picked up my food tray and gave it to the attendants very politely. She just took it out of my hand. When the passenger next to me did the same she said thank you very politely. He was Caucasian. Some were very friendly and polite."
Plusy: "The boarding process was efficient. Swiss Air provides much more spacious and comfortable seating arrangements than many other airlines."
Minusy: "My entertainment system would not turn off, which made it difficult for me to fall asleep. I asked a flight attendant for help and she said she would reset it. However, the reset did not work and she never came back to verify whether or not it had solved the situation. I finally gave up and put a blanket over the screen. Furthermore, the meal service was very slow. It seemed as if most of the staff was very young and likely inexperienced. Perhaps it would be better to mix younger, less experienced staff with more seasoned staff. I flew three other Swiss flights during my European vacation and the service was much faster. Incidentally, most of the staff on these other flights were older and probably more experienced."
Minusy: "There is little that can be done to make a long haul flight comfortable when a baby is screaming and crying for it's entire duration. Its behaviour cannot be helped. But it certainly didn't make the flight comfortable, nor did the young child kicking incessantly at the back of my and my daughter's seats. This could have occurred on any flight, but it didn't contribute to having a positive experience on this one. The flight attendant serving breakfast completely ignored that fact that I was awake and strolled past without asking if I would like anything as meals were being served. I informed another flight attendant that we hadn't been offered breakfast and she was able to provide us with meals. Besides this the cabin crew were courteous and pleasant. I've flown with Swiss on other occasions and have had better experiences. I'd like to think this was just a one off and not representative of the level of service that Swiss normally provides."
Plusy: "Spacious and good food"
Plusy: "Zurich airport"
Minusy: "Not enough food. We had over 2 hours delay in the plane while in JFK and I got served only basic crackers and water. You should start whatever the customer wants when such a long delay in the plane. Lastly, the weight limit for ist connection flights was small plane and the lady who checked my hand baggage approached me not nicely."
Plusy: "The boarding was great and moved very well. The crew super friendly and helpful."
Minusy: "More information on how to use the complimentary Wifi in the cabin. I had the app and it helped me but it’s not immediately in front of you so the passenger can decide. You guys offer WiFi in packages and most of the other airlines do not."
Plusy: "quick and easy flight"
Minusy: "no entertainment screens at all!"
Plusy: "Crew and entertainment options were great. Aircraft was new. Boarding was smooth. On time even though we left 30 min late."
Minusy: "The internet was hard to connect to and the gogo options aren’t totally clear."
Plusy: "The crew is always smiling and ready to help you and I really like that."
Plusy: "Seat was comfortable and the crew was courteous."
Plusy: "I loved being upgraded to first class and the crew was so attentive."
Minusy: "Nothing, glad this was a better experience than the trip to Miami."
Plusy: "Very pleasant crew. Very helpful And always smiling"
Plusy: "I fly a lot, and I am very impressed with the level of consistency that Delta has offered the last couple of months. This flight didn’t disappoint. The crew was particularly friendly"
Minusy: "Nothing I can think of-10/10"
Plusy: "The Airbus was so futuristic. If you can make it more futuristic, even better."
Minusy: "I didn't like that I had to put my bag under when there was plenty of room overhead."
Minusy: "Flight was delayed and we missed our connection. Wondering why all the shuttles were parked and unavailable when you knew there were connection s that were tight."
Plusy: "The cookies and soda was good and staff was exceptional. Instead of cheezits, chips would be better"
Minusy: "Instead of cheezits, please upgrade to chips"
Plusy: "Amazing entertainment display and the boarding process is smooth."
Plusy: "Everything and everyone was very nice and helpful My son has a cognitive disability and he flew by his self And they helped him find his seat and treated him with respect."
Minusy: "While trying to get a gate pass to pick up our son from the gate Delta service makes it very hard to know where to go and get the pass and then they only had one person working at ticket assist. Totally unacceptable. Many managers walking around but no one actually helping."
Plusy: "Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific."
Minusy: "Terrible flight ? Captain lied to to us and kept saying two more minutes 5 more minutes , etc Stuck for 4 hours . Plane had a problem and captain said it was glued and that was suppose to be like that"
Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."
Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."
Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."
Plusy: "Arrived on time and smooth flight though it was completely full"
Plusy: "Nothing"
Minusy: "They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible"
Plusy: "Very comfortable seating!"
Minusy: "The landing was a bit rough. Lol"
Plusy: "Staff are adept at dealing with these issues but it is a systemic problem."
Minusy: "Rather than pay luggage fees, people are bringing on their luggage and the flight ALWAYS runs out of space. Suitcases are being moved around right at people heads and more than once I've been hit and seen other people be hit in the head by a suitcase. Getting luggage in place used to be a simple and minor issue, now it occupies much of the time, energy, and attention of the cabin crew as well as the gate crew. I realize this is making money for Delta but the cost is being paid by people being hit in the head with luggage and the crew's unavailability to deal with other issues."
Plusy: "Sporo miejsca na nogi i dobre jedzenie."
Minusy: "Mało miejsca na nogi"
Minusy: "Food was awful. Didn't get my checked luggage in Manila upon arrival, was traced and left in New York JFK. Don't know who messed up with my luggage if Delta connection or China airlines."
Plusy: "The take off and landing were very smooth and the crew was nice."
Minusy: "Crying baby aboard"
Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"
Plusy: "No lines at the baggage drop off. No lines at TSA. Efficient and organized boarding. Seat area was clean. No delay, friendly energetic flight attendants."
Minusy: "Lots of turbulence on the last 20 minutes of the flight. Captain had warned us. Nothing they can control though."
Plusy: "Seats. Service. Timing"
Minusy: "By mistake I booked my ticket for the wrong date Called to change it, wait time was over 2hrs went to the delta app and it cost me $200 to do it. Get to airport and ask for an up grade not possible but if I paid $200 when rebooking the flight I could have gotten one. Snacks were horrible and I have a delta card and was charged $29 to get in plus a charge for my extra suitcase. It’s ridiculous given the amount of money I spend on m card on the monthly basis. Very disappointing"
Plusy: "short flight not much to say all was smooth crew was efficent"
Minusy: "not a delta thing but passengers drag all these pieces of luggage on making boarding longer clogging up aisles ect. gate agents need to be more strict with people past the allowed limit"
Plusy: "They gave me extra pretzels and 2 cans of soda"
Minusy: "The seats were awful.. Miniscule"
Plusy: "Very professional cabin crew"
Plusy: "I always love flying on Delta! The service is always excellent. The crew is always nice and attentive!"
Plusy: "Staff was really nice and helpfull"
Plusy: "It was on time"
Minusy: "This flight was cramped. Not enough stretching room. Hard seats"
Plusy: "Finally got upgraded!"
Minusy: "delayed"
Plusy: "Entertainment"
Minusy: "Flight was delayed"
Plusy: "Delta graciously rebooked us on a different flight."
Minusy: "Late delayed notification after we reached airport and kept delaying for several hours"
Plusy: "I am not one who enjoys flying. I don't think there ever will be a time that I enjoy flying. However, the pilot, stewards, and all other workers on delta were very nice."
Minusy: "I don't like flying so there really wasn't anything I liked."
Plusy: "Cabin crew were great. Food selection is good and appreciate the snacks."
Minusy: "Wish all seats and electrical outlets. Was forced to check my bag at the gate and DID NOT think it was nessesary. There was plenty of room on the plane. They also didn't allow me to take my medicine out before it was checked. Luckily there were no issues with getting it back."
Plusy: "Efficient boarding and unloading. Friendly staff. Good movies/tv shows."
Minusy: "There was a storm so we flew in circles for over an hour. I didn't see headphones for the tvs (mine are bluetooth so they didn't work)."
Plusy: "Pretty much nothing"
Minusy: "Delta. They just hate their passengers"
Plusy: "They had good entertainment for free. There were movies, tv shows, and games."
Minusy: "The plane was delayed for 5 hours and the ride was longer than expected."
Minusy: "No electronic check-in; No seat assignment; will be avoiding flying Delta"
Minusy: "Food and entertainment as always."
Plusy: "I got home. That's the highlight. We didn't have any incidents."
Minusy: "Took off late because the bus to transport flight attendants were late. Backed up once into New York. Had to circle several times. Once landed we waited in a queue behind 10 aircraft."
Plusy: "Crew was nice"
Minusy: "Always a delay with Delta"
Plusy: "nothing"
Minusy: "I will avoid the airline at all costs"
Minusy: "No blanket if you're not 1st class lol. I haven't flew in solo long, idk,i thought they were complimentary lol. & cups of water? What happened to the Shasta's lol."

I dont know

the food on board.

Minusy: "Crew could have been more friendly."
Minusy: "The flight from Washington DC to Istanbul was very comfortable but the flight from Istanbul to Lahore was very uncomfortable. It was not worth the money. Turkish air line should use better And newer airplanes between Istanbul and Lahore"
Plusy: "The food was great, customer service also good and price is Afordable"
Plusy: "Onboard the flight service was fine."
Minusy: "The crew at check-in & at boarding checked me in to fly to Tel-Aviv (transiting at Istanbul) without any comment on visa or passport at Washington D.C. In Istanbul, I was not allowed to board on the flight to Tel-Aviv. I was not allowed to stay in Istanbul. Crew (Erin Uler) who stopped me from boarding the flight said he would help, but disappeared. Othes kept sending me back and forth between transfer desk and sales desk with inconsistent advice every time. I had no way out, so decided I will fly to the closest European country. This was after I had been back and forth for 7 hours. I had to pay full for flight to Greece. I asked to be sent back to D.C. they could not even work that out. I have a return ticket to fly back to Washington D.C. with Turkish Airline on 1 Jan and they said they will need to re-ticket my paid return flight as well. Turkish airline crew did not would not help me fix my return flight back to D.C. They have asked me to contact the agent ( Kayak). Now I am stuck in Athens, a country I have never visited nor planned to. My tours & accommodation, all paid for in Israel, I have lost. I had a tour fully paid in Israel. I have no ticket to return back to D.C. even though I paid for ticket with cancellation insurance when I bought the ticket. The advice between Turkish crew who checked my passport (official) while I was flying out of D.C. vs the Turkish crew who stopped me from boarding was inconsistent. If I had been stopped in D.C. I wouldn't have had to face the events that followed. Now I have lost my tours, hotel in Israel. I had to pay extra for flight to Athens and I am paying for hotel and sundry in Athens while waiting for flight out. Turkish crew at Istanbul were not only unhelpful but rude and inconsistent. While I was waiting for 8 hours for a firm information, shouting matches between Turkish crew and customers went on at least a dozen times. Inconsistent information from Turkish staff has led me to be currently stuck in Athens. I am waiting for a way back to D.C. There should be a rule that fines an airline if they board people without accurate visa papers and they fail to check it. There should also be a fine to the airline if they stop people from boarding at a transit airport leaving passanger stranded with nowhere to go or return. I ask this issue to be looked at, as I am currently stuck in Athens. I need a ticket to go back to D.C."
Plusy: "Nothing. I guess the fact that I made it to Israel?"
Minusy: "Your incompetent agents messed up my reservation multiple times. They called my home and emailed asking for a payment, even though my client bought the ticket for me. Then, when I was checking in I realized my name was wrong even though my client has a document that proves she typed the right name. Finally, and AGAIN KAYAK, I arrive at the airport and Turkish Air says the ticket is booked but not ticked. So I had to jump on a 30min wait over the phone trying to solve issue after issue. Never doing business again with Kayak."
Plusy: "The crew were all very polite and friendly."
Minusy: "Nothing to complain about!"
Plusy: "Service was great, very polite crew. The food was so far the best comparing with other airlines I flew with. Planes were clean."
Minusy: "The flight arrived with delay in Istanbul. The connecting flight was delayed as well. Hopefully I won’t experience that on the way back. One of the passengers said that flights are always delayed when arriving to Istanbul waiting for gates."
Plusy: "I had empty seats next to me"
Minusy: "The guy that checked me in was very rude and wasn’t smiling at all and then he showed my passport picture to his colleague and they both started laughing. I was trying to use the restroom on the plane but there was a person in there for a long time; I waited outside patiently and then when I got in I brushed my teeth and used the toilet. It didn’t take me that long but the flight attendant knocked hard on the door but she didn’t do that for me with the other guy. I didn’t feel welcomed at all from the crew honestly."
Plusy: "Crew were polite and helpful"
Minusy: "Seats were especially cramped and tight and leg room was uncomfortable and I am a short person."
Minusy: "Late into the flight there appeared to be a medical emergency taking place just a few rows ahead of me. No announcement was made; it was as though we were expected to ignore the situation. But with the lights in the cabin turned on, a small crowd gathered, and the passenger being vocal in his distress .. . a brief announcement would have been nice: Situation under control, no need to worry, flight will continue as scheduled. The passenger had a relapse a few hours later - again no acknowledgement from the crew to reassure those of us who could hear his cries of distress."
Plusy: "Excellent service, food, and entertainment options!"
Plusy: "Excellent service with comfort"
Minusy: "All was great"
Plusy: "The food and entertainment were okay."
Minusy: "The staff was rude. The entertainment consoles didn’t work well."
Plusy: "We travel with our 18 month son and the crew was really Profesional, they gave us little souvenirs for my son, the food was delicious, free alcoholic drinks, they were over my expectations. I definitely will fly again with them."
Minusy: "They are telling me because I booked with Kayak through PriceLine or vice versa they will not give me any hotel for my 14 hours lay over."
Plusy: "I liked the food and the staff were very friendly"
Plusy: "The food was excellent."
Minusy: "The middle seat was cramped."
Plusy: "The entertainment was excellent!"
Minusy: "The comfort level for that long of a flight was very poor. Seats are way too close together. There is no knee room from the seats at the front at all. People operating their video monitor is a disturbing fact for the passengers who sits in front of them."
Plusy: "The staff, as usual, were fantastic. They handled the screaming babies well. Likewise, the movie selection was decent."
Minusy: "On both meals they ran out of one meal option so no choice was available. The bathrooms got pretty got pretty gross towards the end of the flight."
Minusy: "Very small space"
Plusy: "Offered us a free meal for the poor service."
Minusy: "Old, uncomfortable plane. Took off 30-40 minutes late. Poor quality food. Circled Istanbul airport for 15 minutes without any communication. Flight arrived late, but no info. on connecting flights provided. At least eight passengers ran through the Istanbul airport to catch the connecting flight to Rome and, despite the fact that the plane was still at the gate, the gate staff person would not allow any of us on the flight. Customer service staff were unhelpful and had a negative attitude. The transfer were helpful."
Minusy: "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"
Plusy: "Everything was perfect, the hours from Washington to Instanbul were perfect for night sleeping, the seats were comfortabl enough for sleeping, I didn't eat the late night dinner but the breakfast was good."
Plusy: "Everything"
Plusy: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Minusy: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
Plusy: "Service was exceelent and all crew staff were professional and friendly and courteous."
Minusy: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."
Plusy: "The entertainment and food choices are great, and staff is kind and ready to help."
Minusy: "The line to check in & get our boarding passes was ridiculously long -- it took us about an hour of just waiting in line before even getting to security."
Minusy: "the employees at the check in booth were so rude and unhelpful. I needed a wheelchair because I had a very bad backache, but they refused to help me and they made me wait standing up in line for over 2 hours. It was a very painful experience."
Plusy: "Turkish Airlines remains my favorite - boarding process is organized, seats are comfortable, food is good, and crew is friendly and helpful."
Plusy: "Honestly, not very much. The Entertainment system kind of worked, although the touch screen barely worked, and the movie selection was mediocre."
Minusy: "Very old plane, with barely any leg room, poorly functioning seats that didn't recline--and when others recline, I couldn't even open my tray table. The crew was incredibly rude and generally unhappy to help--a consistent show of attitude, as if WE were a pain to service, when just asking for water/tea because they kept skipping us! The food also was really bad, nothing like it used to be. By far the worst Turkish Airlines experience I've had, and I may reconsider booking in the future."
Plusy: "Easy checking reasonable wait."
Plusy: "I liked the food and the Entertainment on board. The board crew was friendly and had always a smile."
Minusy: "The crew wasn't able to speak in German, even though they spoke perfect English."
Plusy: "Loved the entertainment center and options. Loved the frequency of beverage service. The slippers and eye cover for sleeping."
Minusy: "Nothing. Everything was great"
Plusy: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Minusy: "Chaotic check-in process."
Plusy: "I liked everything"
Plusy: "I loved the bendable headrests. Olives and cheeses are different airplane food and really nice. Plentiful blankets and pillows."
Minusy: "They didn't have any child-sized headphones available for my daughter."
Minusy: "I booked my flight with Turkish Airlines for June 28th at 11:05 pm. A few hours before my flight, there were bombings in the airport in Istanbul, which was where I was flying into. I tried for hours to contact Turkish Airlines and their phone was disconnected. I could not reach anyone to try to re-schedule a new flight or to ask if the flight was going to be re-directed. I received no information and ended up having to book a new flight for the next day. After my flight had already left Turkish Airlines posted on their website an alert. I am shocked that it took so long to post any information and I am very upset that I was unable to reach customer service. I will NOT be choosing this airline to fly on again."
Plusy: "Service was outstanding!"
Minusy: "I have no complaints!"
Plusy: "The company gave us a hotel for the layover."
Minusy: "Seats uncomfortable"
Minusy: "Rude stewardess"
Plusy: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been on. I love flights that give you a hot towel when you arrive, so that was a big plus in my book. The flight stewards were so helpful both on and off the flight. The food was delicious. Movie selections were freat ad well."
Minusy: "Nothing."
Minusy: "They changed departure time by 30 minutes and did not send a single message."
Plusy: "Liked the hot towel, good service and gift bag of toiletries - unique among airlines for Economy passengers."
Plusy: "Food was great as well as entertaiment."
Minusy: "I'm 6.2 There is no leg room for tall people. It was very uncomfortble 10 hours red eye flight. Crew was just ok."
Plusy: "The food was good, as was the service."
Minusy: "Delays, both at Dulles, as well as in Istanbul."
Plusy: "Other than what I've mentioned below, everything was great."
Minusy: "It was a pretty physically uncomfortable flight. My seat wouldn't recline even a tiny bit and it was a 9+ hour flight. The flight attendant tried to help but was unable to get it to move either."
Plusy: "Care and attention the flight attendance showed."
Minusy: "This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service."
Minusy: "All was good"
Plusy: "The crew was Ok except at the beginning when they could help more inside the plane with finding the seating."
Minusy: "I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed."
Minusy: "The food"
Plusy: "Ogólnie ok"
Minusy: "Boarding"
Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "Super confortable"
Minusy: "Ok"
Plusy: "More space for the kids!!"
Minusy: "All good"
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Plusy: "Crew was helpful, food was good"
Minusy: "Seating could have been better"
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Plusy: "All except bfast"
Minusy: "Bfast"
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Plusy: "Very nice crew"
Minusy: "Legroom"
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Plusy: "Same as above."
Plusy: "Plane was clean and a little more roomy than most long distance flights."
Minusy: "Entertainment system in my row didn't work correctly. Flight delayed due to weather. On board announcements said Lufthansa would rebook passengers with connecting flights and tell us arrangements as soon as we landed. No sign of Lufthansa reps at arrival gate area and zero directions on where to go. Had to walk miles through Frankfurt airport , go through immigration and security again without any direction one where to find Lufthansa and when finally found Lufthansa service counter it was understaffed with long lines and confusion. By time we learned rebooking, we almost missed rebooked connections. So much for German organizing and efficiency."
Plusy: "Our cabin service was superb Our seats were wonderful"
Minusy: "Nothing it was perfect"
Plusy: "Smooth boarding."
Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."
Minusy: "Opóźnienie lotu"
Plusy: "Obsługa i jedzenie"
Minusy: "Nic"
Minusy: "professionalist from the whole crew"
Plusy: "Punktualność i obsługa stewardess"
Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"
Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"
Plusy: "Komfort lotu i bezpieczenstwo"
Plusy: "Clean. Friendly staff"
Plusy: "Clean plane. Friendly staff"
Minusy: "Worst selection of movies."
Plusy: "Always professional in every detail Great food Great customer service"
Minusy: "The variety of drinks"
Minusy: "no screen for movies getting all aboard without dividing into sitting numbers."
Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."
Plusy: "In time on arrival with a good chance to catch the next flight"
Minusy: "Did not get the food of my choice. The system was blocked for early check in."
Plusy: "I liked the food."
Plusy: "Crew was great. I was traveling with infant and they kept us kept us comfortable"
Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"
Plusy: "No surprises Plenty of leg space for economy Good food"
Minusy: "Nothing"
Minusy: "Oversold flight."
Plusy: "everything"
Plusy: "Crew"
Minusy: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."
Plusy: "Super staff!"
Plusy: "I will never use again"
Minusy: "Nothing to like , people very rude"
Plusy: "good atmosphere at the terminal"
Minusy: "Workers at the stores in the airport. The money confusion. best to use credit card not euro... a bit sneaky giving a euro and getting back Polish moneys..."
Plusy: "Very nice gate crew and check in people."
Plusy: "On time rout"
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Środki bezpieczeństwa podejmowane przez linie lotnicze oferujące loty na trasie Ameryka Północna – Warszawa Lotnisko Chopina

Linie lotnicze oferujące loty na trasie Ameryka Północna – Warszawa Lotnisko Chopina wprowadziły dodatkowe środki bezpieczeństwa i zaktualizowały zasady przewozu, by lepiej dostosować je do potrzeb podróżnych. Zasady te różnią się w zależności od linii lotniczych.

Najwyższe standardy higieniczne

Codzienne czyszczenie i montaż filtrów kabinowych HEPA w samolotach latających na trasie Ameryka Północna – Warszawa Lotnisko Chopina

Maseczki obowiązkowe

Obowiązkowe maseczki na pokładzie. Podróżni otrzymają maseczki w samolotach latających na trasie Ameryka Północna – Warszawa Lotnisko Chopina

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Brak możliwości rezerwacji środkowych miejsc w samolotach latających na trasie Ameryka Północna – Warszawa Lotnisko Chopina

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Loty: Warszawa Lotnisko Chopina