Znajdź tanie loty na trasie San Diego - Warszawa

Plusy: "The crew was very lazy and not professional"
Minusy: "Don't stop demanding from the crew"

Plusy: "The crew was really great and helpful"
Minusy: "Only thing that could have been better was ginger ale."

Plusy: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Minusy: "Email updates before flight! Not a single email sent!!"

Plusy: "Flight left on time & arrived on time."
Minusy: "Quality of the snack could be improved."

Plusy: "crew"
Minusy: "children entertainment"

Plusy: "Bombardier C Series. Most leg room and comfort of any plane"

Minusy: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Plusy: "Food, crew"
Minusy: "Comfort seats"

Plusy: "Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief."

Plusy: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Minusy: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."

Plusy: ";Flight attendants very attentive;"
Minusy: "Leg space far too tight; could barely move; Unable to see TV screen due to angle, even at max tilt; Food was inedible; perhaps acceptable as dog food; Toilet seat would not stay up for male to pee. Worst international aircraft I've ever experienced. Recommend upgrading before selling any more seats."

Plusy: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Minusy: "I travel a least 5 times a year and Kayak is always my option."

Plusy: "The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok."
Minusy: "I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed."

Plusy: "Class staff"
Minusy: "Bit of a delay"

Minusy: "None"

Plusy: "Generally Swiss air was good"
Minusy: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"

Plusy: "The crew did all they can \The Swiss Airlines lounge was superb"
Minusy: "The seats are not comfortable The crew insisted I can't bring on a 22" Carry-on"

Plusy: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."

Plusy: "Excellent food. Lovely service. Departure and boarding on time."
Minusy: "No entertainment at all. Very limited leg room"

Plusy: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Plusy: "Swiss took care of your mistake, booked on subsequent flight."
Minusy: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."

Plusy: "Flight itself was good, comfortable, staff were professional"

Plusy: "Just another flight, nothing special."

Plusy: "short travel time"
Minusy: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."

Minusy: "Our flight was delayed 25 minutes leaving Rome."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "On time and friendly service"
Minusy: "Poor selection of films, cramped seats and mediocre dinner"

Plusy: "nice staff."
Minusy: "lack of space. being in middle row."

Plusy: "The new aircraft"
Minusy: "Lavatory wasn't clean enough"

Plusy: "On time great crew. Free wine that is Swiss air."

Plusy: "Best flight crew experience ever"

Plusy: "overall very satisfied"
Minusy: "no issues"

Plusy: "Great service and flight. Thank you kayak for the great price!!"

Plusy: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."
Minusy: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."

Minusy: "Both flights were excellent. At Zurich airport is were I was disappointed in some staff at the gate. Two employees were rude towards me but the flight home & the staff made up for it for being very friendly & helpful. Over all would fly Swiss air again"

Minusy: "Food: not so good! Entertainment: in the section of the new releases movies was old not new:) And my bag didn't come on the and :("

Minusy: "Time"

Plusy: "The service and hospitality"

Plusy: "Friendly crew and very professoinal"
Minusy: "Old plane"

Minusy: "I had a good seat, the plane was comfortable and the crew was nice"

Plusy: "crew was attentive"
Minusy: "having to take a bus from the terminal to board"

Plusy: "Nothing."
Minusy: "Communication was terrible."

Plusy: "Onboard crew was great and communication was excellent."
Minusy: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."

Plusy: "The staff were friendly and helpful, even more so as we traveled with two small kids. Very professional, high standards even for economy!"

Minusy: "I was asked to move from my reserved seat for another flyer"

Plusy: "The flight crew were friendly and helpful. We were on a newer plane so there was a lot of legroom."
Minusy: "No in flight entertainment made for a long flight."

Minusy: "Friendly crew. Easy priority boarding. Regular economy cabin seats , quite uncomfortable due to narrow knee space, and "invasive" front reclining seat, that did nor allow for sitting and reading. High expense $100 US. fee for extra leg room is an absolute necessity. Shame on the Airline Industry standards!"

Plusy: "As above."
Minusy: "As above."

Plusy: "Very friendly check in clerk ( Andrea ) Easy airport"

Minusy: "All was good"

Plusy: "Crew was helpful and ver polite and efficient"
Minusy: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Plusy: "The fight had a lot of open seats as I had a whole row to myself! Also the crew was kind."
Minusy: "Flight was delayed, but it didn’t interfere with my travel plans."

Minusy: "I was at the end of a long flight, so exhausted and feel sea sick. I cannot give good comments for this since it was short but a little bumpy flight , i almost throw up at the end."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "Супер"

Minusy: "Food and seats"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Crew was amazing."
Minusy: "Nothing everything was great!"

Plusy: "It was really nice having the bassinet for our little one."
Minusy: "My wife encountered a rude attendant after simply getting up and asking for water."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Minusy: "Entertainment didn’t work"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Standard flight and comfort."
Minusy: "Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was."

Minusy: "No WiFi, seats had no cushion"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Same as above."

Minusy: "Food quality"

Plusy: "Good customer service"
Minusy: "Seat was not comfortable and food was not great"

Plusy: "Smooth boarding."
Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."

Minusy: "the plane was late boarding and some on board had tight connections. crew were aware but didnt let us leave first.we barely made our connection as we had to go through security in Munich. stress could have been avoided by letting us deplane first."

Minusy: "Opóźnienie lotu"

Minusy: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."

Plusy: "Crew"
Minusy: "Crew"

Plusy: "Crew was hospitable and flight was clean."

Minusy: "Having to go through passport control and security a second time took too much time for the connection between flights."

Minusy: "We paid extra to have a bassinet as we were traveling with a baby. The entire row (a family) behind us was very sick, coughing, sneezing, and blowing their noses the whole flight. As we were concerned for our daughters health, we asked the flight attendants if we could lmove to the bulkhead that was open at the front of the plane. They wanted to charge us $500 EACH to move, even though the seats were open. One of the flight attendants even commented how terrible it was for our baby to have a row of sick people behind us, yet they refused to move us. Fast forward, our daughter ended up getting sick during our trip to Florence, and now my husband is sick. As such, we’ve had to miss out on things during our vacation. It would not have been difficult to move us to empty seats in the front of the plane, so we could use the bassinet we paid for. This small gesture would have made our flight and our trip much better."

Plusy: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Nothing!"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"

Plusy: "On time-well organized!"

Minusy: "Luggage didn’t make a Lufthansa connection even though both flights w."

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Clean. Friendly staff"

Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."

Plusy: "I liked the food."

Plusy: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "nice and polite crew"
Minusy: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Minusy: "Oversold flight."

Plusy: "everything"

"It was a small Regional plane. Not much to expect"

Plusy: "The seats were comfy and the pilots were skilled, food was average."
Minusy: "The handles in between the seats could've been better by being able to be completely raised."

Plusy: "The movies in the flight"
Minusy: "The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD"

Plusy: "At least the crew was friendly"
Minusy: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Minusy: "Good airline teamed up with crappy American brings them down. Don't waste money!!"

Plusy: "All good. Very hospitable cabin crew, great service."
Minusy: "Nothing."

Minusy: "Flight was delayed,missed connection,lost bag"

Plusy: "Excellent"

Plusy: "Friendly crew. Food was nice."
Minusy: "Nothing"

Plusy: "The blueberry juice was good!!"
Minusy: "Sitting by the bathrooms. There weren’t even pretzels."

Plusy: "Check- in to arrival was what I would expect from a flight. It was my first flight with Finnair and I will fly with this airline again."
Minusy: "No complaints."

Minusy: "Nice crew. Basic services. Early arrival."

Plusy: "Good flight, on time, nice crew"

Plusy: "Beautiful new modern aircraft & plenty of spare seats on the flight. Paid for Economy comfort & it was worth it."
Minusy: "Did not like that you had to pay for drinks & snacks. For someone of Finnair’s standing, you would think they would include it."

Plusy: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Minusy: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."

Minusy: "Seats. Very uncomfortable"

Plusy: "Good imfo"
Minusy: "Easy"

Plusy: "Entertainment options were fine. Crew was courteous. Boarding was fast. Flight was on time."
Minusy: "Economy seats were more cramped than other international economy flights I have been on. My knees were against the seat in front of me the entire 9-hour flight. There were supposed to be 2 options for meal, but by the time I was served there was only one remaining. The meal itself was passing."

Plusy: "Flight was not packed, plenty of overhead space and seamless boarding process getting on. Crew was attentive. Food not bad."
Minusy: "Entertainment selection was very poor and I sat there bored. Plane seemed a little old."

Plusy: "Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow."
Minusy: "The experience going was great. Coming home, the plan was old, but it didn't bother me."

Plusy: "It was a short plane ride that was pleasant."

Plusy: "Flight cam"

Plusy: "Comfort?: had a fat neighbor whose elbow was in my robs"

Plusy: "They waited with connection flight."
Minusy: "Looks of people waiting for us. They really hated us. Luggage made it next day. No food on board."

Plusy: "The cabin was very clean and the flight was smooth dispite heavy crosswinds on approach."
Minusy: "The boarding was awfully slow, and the flight departed nearly half an hour late. The cabin crew offered free water and coffee, once. Even then I had to ask the flight attendant, they did not ask me. No entertainment on the flight, magazines were rather pricy so I read a book and caught up with some sleep."

Minusy: "Not enough leg room."

Minusy: "Usually, in the morning, a light breakfast is served. This time, there was none."

Plusy: "Plane was on time Checked luggage arrived I slept for the duration of the trip which made the 5 hour flight OK."
Minusy: "Legroom and seating in general is cramped. But unfortunately that is the case in today's travel experience with US carriers."

Plusy: "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"

Plusy: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures. The entertainment system on my seat was awesome!! Customizable music playlist that was All genres of music. The navigational pages were fun and interesting and the movies were current."

Minusy: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."

Plusy: "The crew were trying to help and accommodate the bad situation."
Minusy: "Couldn't check in online 24 hours ahead. When called Finnair on the phone, they couldn't check us in, told us we have to check in at counter, by then all good seats were taken and I couldn't sit next to my husband, and this is our honeymoon trip. It's a full flight and All upgrades were booked by then so couldn't even upgrade to business class. Requested a gluten free meal, no crew can figure out it that meal was on board (not in system nor on paper list), so at the end no food for me. I have been dying BA for last five years and this had to be the worst BA flight I have taken, absolute chaos at the check in counter and no organization. One BA counter agent Alexa tried to help but it is just too late. I expected more from BA."

Minusy: "We were unable to find a row of seats to more comfortably facilitate traveling with a baby and a toddler as seats that should have had a cot or extra seating didn't have the cot and were sold out for an additional fee before we had the chance to. Discussing this with the staff at check0in and at the gate, made no difference as they had no knowledge of what was available on that particular flight. Every time I fly with American I'm reminded of why I don't like the airline and I will do my best to avoid them moving forward regardless of competitive ticket pricing."

Plusy: "Courteous attendants on board! Food not bad!"
Minusy: "Flight was delayed by more than an hour and there was on one announcement unril we boarded! It would have been nice after half an hour to get an update."

Plusy: "Great airline. Food great comfortable seats."

Minusy: "The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours"

Plusy: "Direct from San Diego to Heathrow."
Minusy: "The seats are very small--and I am a small woman--so the flight felt cramped. The food was just ordinary airline food--little taste. Coffee served essentially black--no offer of milk or cream. Take it or leave it-- Crew helpful if you could flag someone down. Most irritating: could not check in online for some unexplained reason and required to arrive two hours early. BA does no subscribe to TSA so spent time in a line unnecessarily. AND, then the crew arrived over an hour late so the flight left at least an hour late. The crew explained that their downtown bus did not arrive and they could not arrange one. Given the close proximity to the airport, this should have been a 10 minute cab ride."

Plusy: "Nice dinner, drinks, and snack services"
Minusy: "Could be a little friendlier. Lights on the whole time during a red eye was pretty annoying. Don't know if this was on purpose or a malfunction. Entertainment system was hard to see and a little outdated."

Plusy: "Friendly crew. Finnair subcontract to British Airways so this was a BA flight at a better price. Flight was far from full enabling me to stretch out."
Minusy: "Unable to pre select seats because the arrangement makes you neither a full BA or Finnair customer. Food was just about edible and that was the better non vegetable option. The plane was old and the in in seat screens were old too, with poor resolution (no touch screen to illustrate the aging technology). Although the entertainment selection was relatively current the aging connection in the arm rest, coupled with cheap ear buds made for a poor listening experience."

Plusy: "Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!"

Plusy: "Crew was (as usual on BA flights) friendly, attentive, and personable."
Minusy: "Boarding was a bit chaotic. Everyone was all bunched up and you could not get through when your rows were called. Also, when they "boarded by rows" the called rows 23-50+ all at once so that people were all bunched up in the isles of the plane. It really did not help"

Plusy: "The meal for dinner was nice with wine, good old fashioned meal service. The plane was clean. Blankets and pillows provided. Staff seemed efficient. The flight was operated by Iberian so it was all in Spanish. Okay for us as we speak Spanish."
Minusy: "The seats had so little padding. We are not very tall and the seats are just too close together. The poor fellow behind me could not make a move without bashing the back of my seat. Not his fault. If you are over 5'5" tall you are in trouble. It is too bad that flying has become so uncomfortable in coach."

Plusy: "Nothing"
Minusy: "Flight was moved to LA. I paid more for this ticket so I did not have to fly out of LA. We were driven in uncomfortable shuttle vans. Check in and security were caiotic. Once I landed I found out no information was available to my sister who was picking me up!"

Minusy: "Our bag was not checked through to our final destination and was delivered a day later."

Minusy: "Entertainment system is very old, but have a good selection."

Plusy: "Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!"

Plusy: "Staff efficient and kind. Main meals good. Snacks/lunch not as inspired. Entertainment options were varied."
Minusy: "Boarding was a bit of a free for all. Seats cramped."

Minusy: "Ingen underhållning ingen flyginformation otrevlig personal jag kommer inte att flyga Finnair igen. Jag och alla andra fick sitta att stirra på väggen framför oss i 7timmar den spanska personalen ska inte jobba för ett nordiskt flygbolag fy fan Med vänlig hälsning Benny"

Plusy: "The flight itself was very good. The food is descent and there are good selection of movies."
Minusy: "My bag was left in London during my connection and arrived in Denver the next day. From what I understand once my bag arrived it was handed off to a third party delivery company. I am not sure how to complain to this company, maybe British Airways has a way to do it since they hired them. My bag must have arrived around 3:30pm in Denver. I got a text at 5pm that my bag was being delivered, which is fine so far. I did not hear before 10pm from the delivery guy about an estimated delivery time of my luggage, at that point he said he would show up around midnight. He eventually arrived at 3am. I don't know how the delivery company plans their deliveries but this is rather unacceptable. Unfortunately, this is not the first time this happens to me. Do they really always expect people to stay up until 3am the day after an international flight to get their luggage that was mis-handled by the airline.... I'd rather just drive to the airport myself the next day to get my suitcase myself."

"You cancelled our flight without even notifying us up till today. Luckily for us we found out about it about 10 hours before our flight. My son Desmond Owen was in contact with you about the refund. Goodday."

Plusy: "Flight was cancelled"
Minusy: "If flight took place"

Plusy: "Flight on time, seats comfortable."
Minusy: "For such a short flight no improvements are needed."

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Minusy: "old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't."

Plusy: "The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!"

Plusy: "Information easily available staff friendly"
Minusy: "The seats on the plane are so hard they cut off circulation in my legs . I fly everywhere and never have this issue. Soften up those seats a bit"

Plusy: "Food"
Minusy: "Organization"

Minusy: "Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for."

Plusy: "Na"

Minusy: "Luggage did not make it to Warsaw"

Minusy: "I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc"

Plusy: "Fare good"
Minusy: "Old plane, everything terrible because of seat size and spacing"

Plusy: "The seat was comfortable,but was very cold around 1h after start. The fan should be regulated by passengers.The crew was nice. I liked the movies"
Minusy: "Dinner was not good not tasty.no free snacks"

Plusy: "Staff."
Minusy: "No USB connection."

Plusy: "On time, smooth boarding."
Minusy: "Nil"

Plusy: "It was an uneventful flight."
Minusy: "My seat didn’t seem to go back as much as the seat next to me. That made sleeping a bit harder."

Plusy: "Price was reasonable"
Minusy: "They lost my luggage due to transfer"

Plusy: "Staff was pleasant and helpful"

Plusy: "Crew did really well in their roles."
Minusy: "BA are no different than all operators in the drive to put as many bums in as many seats as possible. News flash. Only so many sardines go in one tin. Make seats more comfortable and more leg room and we would pay the premium for that reputation as a caring, comfortable operator."

Plusy: "Flight crew was great."

Plusy: "That it's non-stop"
Minusy: "Except for the snacks, the food was barely edible."

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Plusy: "Not much"
Minusy: "Food was horrible"

Plusy: "Got a good nap in"
Minusy: "A little warm"

Minusy: "Lost my luggage. Must wait and buy new ticket to proceed to Bergen and may miss boat"

Minusy: "Piotr customer service with 2 hrs golfing periods to rescheduled changed flights Vegiterian meals ordered never came through They re touted me through an surliness wgrre I had to get my lugauge in London then check back in to my next flight to Malta."

Plusy: "Comfortable seats Great raspberries and blueberries. Delicious."

Plusy: "Vegetarian food options! Crew, especially Kiaren, was lovely- polite and attentive, and it was a very bumpy flight, so they had to work harder than usual."

Plusy: "Entertainment and space."
Minusy: "Seat cushioning, and food quality."

Minusy: "A couple of mishaps by the crew with no acknowledgement. One of the flight attendants dropped an empty soda can on the floor which was dropped on my toes (I had taken my shoes off) and picked it up with no acknowledgement or apology, even after I screamed out of pain. I was speechless that I didn't even object. In another incident, when asked for food option, I chose chicken vs pasta. When opened my hot plate after 2-3 minutes, I found out I had tofu in front of me. I called the flight attendant and they came over, acknowledged I had the wrong food just to inform me they were out of chicken at that point. If you make a mistake, please offer something in return to make the experience somewhat better."

Minusy: "Nothing was on time, zero service, non existent customer service"

Plusy: "Always a good flight out of LCY"

Plusy: "Upgrades at the gate. $450 for premium economy and $999 for Business."

Minusy: "Too many follow ups No response and same updates when u check for one"

Minusy: "Seats are too narrow."

Minusy: "It was August 18. They lost my baggage. Next day on Saturday at 3 pm I had a wedding and I was a wittness.In the baggage a had a dress for me and part of dress for the wedding's couple . They found my baggage on the 3th plane on the last minut. Terrible. And I had go for it by myself because LOT didnt want to send to me the courier. The fly was also 1 hour late"

Plusy: "Smaller plane, Embraer, but relatively comfortable seats. Friendly personnel."

Plusy: "Short flight"
Minusy: "Delays"

Plusy: "The plane ride was excellent and boarding , ... was great. The class is not too crowded."
Minusy: "The 8 seats per row in business class is very crowded and the practicality of it is far from optimal. The food is not much of a culinary experience"

Minusy: "arrive the air craft. By buses"

Plusy: "nothing to be noted"
Minusy: "late departure"

Minusy: "The plane was an hour late and there was no snacks served, you had to pay even for water."

Plusy: "Not a lot"
Minusy: "Crew is lazy and rude. I had paid for extra legroom seats and it was not honored. Dreadful!"

Plusy: "Best Trans-Atlantic flight I have taken. Excellent crew and accommodating cabin."

Plusy: "Especially a flight attendant...he was in the back of the plane, unfortunately I can't remember his name, he was so very nice , attentive to our needs and wants...what a difference it can make to have staff like him.And in general ell staff staff on board were very courteous and friendly...they were there not just to work, but to be kind and very pleasant."
Minusy: "Hummmm I don't know. Liked everything!"

Plusy: "very comfortable seats and crew was nice"
Minusy: "it was an overnight flight so people wanted to sleep. took the crew till like forever to finally turn off or dim the lights..but soon after, people opened their window and sun was coming it. not sure what these idiots tried to see outside as there was nothing. sun made it hard to sleep because it was way too bright. other airlines make sure that windows are closed during overnight flights to ensure everybody will have a good sleep instead of getting woken up by the sunlight in their eyes. wish british airways would do the same. everything else was good, excellent service too"

Plusy: "The lounge at San Diego was good. Plane was punctual and only took 30 minutes from touching down to get to the long stay car park."
Minusy: "Plane was very old. Entertainment system slow and live maps would not work. Its a pain having people stepping over you to get out of their seat in business class. Toilet was pretty disgusting at the end of the trip after one passenger was sick."

Plusy: "I did not enjoy at all that some of the middle rows (3 seats) were either empty or had only one seat occupied, while the front sections were occupied with 3 passengers!!! Dont they have computer programs that should sort that out?"

Plusy: "Non-stop"
Minusy: "No air flow, very stuffy and cramped. When people recline seats it makes it even worse but everyone reclines on a 10 hour red eye."

"Love flying with them."

"Recommend for free wifi ."

Minusy: "Having an option for someone with wheat allergies ... As well as peanuts .... Chips work as long as they are not friends fried in peanut oil. I found that the crew would hit into my shoulder without saying "excuse me" ... Other people passed by me and they didn't seem to have a passing without banging into me."

Plusy: "Seating was Ok"
Minusy: "The plane was dirty. There was still trash from the previous flight everywhere. The onboard Stuart’s were not up to par. There was no entertainment and the WiFi was horrible."

Plusy: "Overall the experience was okay."
Minusy: "Flight attendant was the most intense covid person I’ve experienced on any flight... militantly going up and down the isles making sure everyone’s mask was perfect. Annoying to say the least."

Plusy: "Very quick flight, arrived way before the estimated time of arrival."

Plusy: "The crew did great"
Minusy: "During covid-19 they are not even attempting at providing a modicum of social distancing. Every seat in both of my flights was completely filled, meaning that we were squished up next to everyone despite any efforts to stay 6ft away from each other in the airports. Many passengers were wearing their masks incorrectly (not covering their nose, TAKING OFF THE MASK TO SNEEZE) and were not being asked to wear their mask properly by staff. I felt completely unsafe and won't be flying American again until there is a vaccine for covid."

Minusy: "Don’t get the egg salad breakfast sandwich. It’s got more turkey and cheese than egg salad."

Plusy: "Everything but the smiling, smile more !!"
Minusy: "everyone needs to smile more. This is the job they chose, a smile goes along way!"

Plusy: "Not a lot"
Minusy: "Email flat attend it was very rude to a handicapped gentleman."

Plusy: "plane was very nice and roomy, crew were friendly and good service"

Plusy: "By luck, I had a seat between myself and the other person in my row. It would have been tight, otherwise. Crew was friendly and polite."
Minusy: "The seats on the flight were placed very close together - felt very constricting. Takeoff and landing were a bit rough."

Minusy: "Damaged one baggage, and delayed arrival of other baggage for 2 days that forced me to cancel a following trip."

Plusy: "I believe American forgot what customer service are. Their staff located at the airport is plain ignorant and could care less about helping you. They answered my questions, as if they were doing me a favor. Flight crew was professional, but cold. No one greeted us, as we boarded the plane."
Minusy: "American should remember that people who board their planes are actually their customers!"

Minusy: "Connecting flight was delayed over 3 hours for system failure on original plane, after boarding. Gate was changed 4 times after that."

Minusy: "Seat pitch was too tight, especially when the person in front of me pushed their seat back."

Minusy: "Flight was canceled"

Plusy: "Honestly. Nothing."
Minusy: "Internet was down and no entertainment on a transcontinental flight. That’s absurd. Overhead luggage packing was not regulated so made intentionally difficult. Assignment of bags to be checked should be based on size not who is last. Grossly disappointed with service"

Plusy: "The flight crew was okay. The middle seat was tight for a cross country trip"
Minusy: "More room"

Plusy: "Free tv which is rare"
Minusy: "I had selected my seats ahead of time and they weren’t kept. Day of I tried to buy a seat and it told me there were tech issues and I had to go to a front desk to check in/purchase. Well all that got me was the very last row, middle seat. No recline and seriously no leg room or breathing room once the person in the row ahead leans back. Crew was not helpful. Not to mention, the security line was outrageously long and I got to my flight just before it left only to find out my seating arrangement and be presented with more disappointment. Took over an hour where I’ve never waited more than 20 minutes in this airport (I fly often). Didn’t have time to go to BR or grab a snack Then my second flight was (again another middle seat) way too warm. The attendants said “there’s nothing we can do”. I was so nauseous and uncomfortable the whole time."

Minusy: "3 boarding doors less than 50 feet apart with departures leaving within 15 min of each other created a difficult to penetrate gaggle."

Minusy: "The original booked flight was about 12 hours before the rebooked flight. We got up at about 2:00 am to leave for the airport at 3:30 am for a 6:30 am flight. We were all packed and booked our ride and shuttinlpg down the computer at the last minute when we noticed an mail after midnight telling us the flight was cancelled. We called and were told there was nothing they could do, due to connections and this was entirely their fault. Approximately 12 hours later we took a “red eye” thus arriving a day late for our hotel and car reservations. We were charged baggage fees and not sure if our priority boarding will be refunded."

Plusy: "Flight was delayed 3hrs, no fault of the flight crew or airline but incredibly annoying. amd the person next to me reeked of onions and I couldn’t shake the smell for the entire flight."

Plusy: "The way the pilot and crew handled the "injured" passenger."
Minusy: "Fizzy bubbles felt on my arm and hair as flight attendant passing out drinks. She was filling them too full."

Plusy: "Was supposed to leave at 8:00 am. Waited for 4 hours, got my flight rebooked after having to search for an AA representative. I had to get my luggage due to the change of airlines, after waiting for an hour at the luggage reclaim center i was told that my bag had already shipped by itself with other flight"
Minusy: "Everything. Poor service. 5 hours of waiting. Disaster"

Plusy: "Staff at SAN was good helpful. Check in was seemless."
Minusy: "Wishing that they would serve something to drink — even if I would have to pay for it. Flight attendant gave me wrong directions and I left for another terminal while my carry on luggage (which had to be checked) was still at the gate. I had to wait until it arrived at baggage claim."

Plusy: "I enjoyed the crew members, they were very nice and smiled despite it being so early. I also enjoyed that they mentioned about the free movie watching option if you have the AA app."
Minusy: "I didn't like that they didn't offer any snacks such as pretzels or cookies. Other than that, it was a very comfortable flight."

Plusy: "The flight was on time."
Minusy: "Tired of less friendly, overweight domestic fight attendants (this is not the case on Asian Airlines (i.e. Korean, Japan)"

Plusy: "The entertainment system is awesome made the flight go by so fast seats were comfortable"
Minusy: "While using the entertainment system the airplane announcement system was way too loud I believe you are going to have lawsuits eventually for loss of hearing everybody around me was jerking to take the earphones out of their ears because the announcement system was way too loud across the entertainment system"

Plusy: "Friendly flight attendants and nice to kids"
Minusy: "Being held inside the plane for a total of 5:30 hours before taking off. Even if there were several concurring factors, it it necessary to find a better procedure in order to avoid keeping passangers inside a plane with the prospect of taking off in the next half hour repeated every half hour! For the ones of us traveling with children it is even worse, and becomes a real nightmare."

Plusy: "The boarding went very smoothly even though the flight was full ."
Minusy: "The plane to San Diego was much nicer, then the return flight to DFW. No TV screens are port to plug-in your cell phone."

Plusy: "Smooth flight- communication from the pilot, free beverage, movies, what more could a person ask for"
Minusy: "No leg room."

Plusy: "The duration of the flight, nothing to do with the airline"
Minusy: "I was forced to check a bag in when I had flown previously the week before with the same carry on. $50 spent for nothing in my opinion. Per the supervisor over head bin size does not change yet my bag was "too big" like I said I had flown literally 4 days before this trip and had no problems with my bag fitting nor did any of the flight attendants say anything. I am just annoyed. Also I didn't know that I would fly American as it's through Alaska originally, maybe that was my lack of attention to detail. The carry on situation is what irritated me the most. This is also not the first time that I've had a problem with American Air."

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Plusy: "AA put us in a hotel and gave $12 (per person) food voucher for missed connection due to delay for maintenance."
Minusy: "Our luggage was lost for 2.5 hrs in PHX airport, due to mix-up by service rep at customer service. AA attendant at gate at CLT was extremely rude and unprofessional when I accuse Left my boarding passes in seat pocket. Would not summon someone to retrieve it. Made me wait until entire plane was disembarked and cleaned, and made me wait some more after. She was super snarky, made rude comments, and almost made my family miss our connection to EWN. I will never, ever, fly AA again. Worst customer service and tons of issues with maintenance, luggage handling, and delays."

Minusy: "Staff was rude and accoutable for delayed flight and lightning striking plane while we were in the air"

Plusy: "Flight was on time."
Minusy: "De-boarding was slow"

Plusy: "I initially booked my flight via Kayak for a cheap no hassle price"
Minusy: "My initial booking was with Iberia Airlines and a few days prior to my Flight was switched over to American Airlines. Had i known I would be flying with AA, I would have opted for a more expensive option as I've a great disdain for AA. My flight from JFK was not the model aircraft I was promised and thus did not have ac chargers or Wifi in the plane. In my opinion, I was bait and switched via Kayak"

Plusy: "I likes that I was able to pick my seat for the same price."

Minusy: "We have American Credit Card we thought we were told we would be in Group 1 NOT Group 5!"

Plusy: "The crew tried and did as good a job as they could with what they had to work with."
Minusy: "The shuttle transportation didn't give me any information about baggage claim, took me 45 min to find the right baggage claim! So frustrating."

Plusy: "I am very grateful for the pilots who quickly turned around and immediately flew for us. Even though they weren't the ones scheduled to pilot my plane, they did and had a good additive about it."
Minusy: "There was a lot of turbulence in the flight that had no warning at all. I was walking in an aisle when it started and almost fell and would've appreciated more advanced notice. It was a bummer that the flight was delayed, but that happens and I understand it."

Plusy: "Friendly crew"
Minusy: "Flight was late eariving at gate in Dallas and missed connection to Nashville. However, was put on a flight that left just 2 hours later"

Plusy: "Good."

Plusy: "First class was Super. Good food and nice service."
Minusy: "No screens on a new plane"

Plusy: "Nothing"
Minusy: "Hour late crew rude"

Plusy: "Polite, friendly helpful staff. Plane left on time."
Minusy: "There were no window or aisle seats available for free, so I had to pay for the extra cost seats."

Plusy: "Nothing"
Minusy: "Had to cancel my flight and call the company. Was talking to a computer for 30 min before I finally talked to someone. It cost me in fees to basically cancel my flight which ended up being just as much as my entire flight ticket. Got refunded a total of $12 to use towards my next flight. Never flying or booking a flight with American Airlines at all. Kayak couldn't even help with accommodations. Southwest is the only company that will actually hold those credits for you. Everywhere else is just trying to scam you."

Plusy: "Nothing"
Minusy: "The customer service and the lack of assistance from the airline ground staff was horrible ."

Plusy: "Odprawa na lotnisku w Chicago była OK"
Minusy: "linie lotnicze American Airlines bardzo zła obsługa stary samolot niewygodne siedzenia bardzo słabe lądowanie obsługa w samolocie była nieuprzejmy długo trzeba było czekać"