Unacceptable delayed flight for almost 2 hours
No food on board. Not comfortable. Had to move seats was delayed more than 3 hours.
Was never offered a drink or refreshment near middle of plane. When I asked for a drink was told they’d run out of milk. Flight was nearly 5 hours! Very cramped seating and issue with on-line boarding card.
Plusy: "Standard comfort for a budget flight."
Minusy: "N/A"
Plusy: "The food and beverage selection as always. The seat was quite pleasant as well."
Minusy: "Crew forgot to serve me when doing meal service. I got up and food but found it interesting that 2 flight attendants walked right by me without saying anything. The flight was late departing and arriving."
Plusy: "I appreciate having updates about the flight mid flight."
Minusy: "Better management of certain unruly passengers causing a scene by taking seats which were not for them because they can’t be bothered to book two seats together during the booking process and try and take a short cut when it comes to getting on the plane."
Plusy: "The food was amazing as usual. The crew's service was great!"
Minusy: "Top cold inside. 35-40 % of the journey we had turbulences"
Plusy: "We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit."
Minusy: "We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again."
Miła, pomocna załoga, płynne wejście i wyjście z pokładu samolotu
Na lotnisku w Treviso brak iformacji o odprawie oraz nadaniu bagażu. W ostatniej chwili zorientowałem się, że w miejscu innej odprawy można odprawić lot do Warszawy. TRAGEDIA nie polecam
Plusy: "szybko jak zawsze"
Minusy: "Wypelnianie dokumentow wymaganych przez polski rząd dla cudzoziemców nie znajacych jezyka....otrzymuja strony a4 drobnym drukiem tylko po polsku,bez tlumaczenia, a zaloga byla dzis ze wszystkich stron, tylko nie z Polski.Nie wiedzieli takze, czy osoby podróżujące tranzytem maja je wypełniać, czy tez nie."
Plusy: "Priority boarding was a plus for it allowed for me to travel with carry on only"
Minusy: "Nothing. It was perfect for the service provided"
Plusy: "Cena najbardziej mi odpowiadała oraz szybki przelot."
Minusy: "Stewardzi, którzy co chwilę przeszkadzają i namawiają do kupna nikomu niepotrzebnych rzeczy."
Minusy: "Nie było włączone ogrzewanie przez co było bardzo zimno."
Minusy: "Mógłby się nie opóźniać"
Plusy: "Spore - jak na Ryanair - odległości między rzędami foteli, czyli sporo miejsca na nogi."
Minusy: "Lot był opóźniony ok. 20 minut, mało komfortowa była odprawa i boarding z uwagi na warunki na Terminalu 2 w Lizbonie."
Plusy: "Miękkie lądowanie."
Minusy: "Bardzo wysoka temperatura na pokładzie - są to odczucia wielu pasażerów. Mimo opóźnienia gate został otwarty planowo co skutkowało 40 minutowym czekaniem w korytarzu."
Minusy: "Przewożnik bardzo słaby.opóżnienie w obie strony.Fotele na baczność,komfort do kitu. Nigdy więcej nie polecę Ryanair."
Minusy: "I paid for travel insurance yet I still had to pay Ryanair 55euro for not being able to check in before my flight as checking in with momondo would not work!"
Plusy: "No"
Minusy: "This company Son unos malditos ladrones Me cago en la madre que los pario"
Plusy: "Checkin and security Quick passport control and luggage"
Minusy: "The plane was late, boarding process very slow, Lon wait to disembark"
Plusy: "On time"
Minusy: "Space"
Minusy: "We were cooped in a very small area before boarding and it was too hot and not enough seats."
Plusy: "Wygodnie i komfortowo"
Minusy: "W samolocie było zdecydowanie za ciepło"
Minusy: "The announcements made by the main air steward were mostly unintelligible due to a very strong Spanish accent."
Plusy: "Załoga super"
Minusy: "Siedzenia, sa strasznie niewygodne"
Minusy: "Great attractions and clean descending"
Plusy: "Flight was quick"
Minusy: "The representative at check in almost charged us €100 for a checked bag we’d already paid for when we bought our tickets online. When I asked her “didn’t we already pay for this?” She checked her screen and just said “oh” and let us through."
Plusy: "nothing"
Minusy: "the worst traveling experience. as intl travelers could not download the wi-fi at their airport and they charged 40.00 per person for just the check in ticket... the customer service was the worst ever. very nasty employees"
Plusy: "Pomocna i zaangażowana załoga"
Minusy: "Wybór zdrowych i świeżych przekąsek. Wsparcie w poskramianiu bez przerwy płaczących dzieci innych pasażerów."
Minusy: "Samolot niestety mimo, że przyleciał na czas, miał 30 min opóźnienia na starcie..."
Plusy: "Trafilo mi się super wygodne miejsce w pierwszym rzędzie."
Minusy: "Ciagle zawracanie głowy proponowanymi przez obsługę usługami, ale wiem ze dzięki takim zabiegom linie mogą sobie pozwolić na oferowanie tak atrakcyjnych cen za loty :)"
Plusy: "Cena"
Minusy: "Brak przydziału miejsc koło siebie przy zakupie np.2 biletów"
Plusy: "Nothing late again dirty plane not allowed to bring alcohol on which is fair enough but they don’t mind selling you there own"
Minusy: "Everything was rubbish"
Plusy: "Odprawa przebiegła bardzo sprawnie, żadnych większych opóźnień"
Minusy: "Strach ze ten lot mogl zostać odwolany"
Plusy: "The pilot and safety tannoy is not loud enough"
Minusy: "The app wasn’t working to check in. We arrived to the airport 1.5 hrs early only for them to tell us that there would be a $56 charge for not checking in 2 hours ahead of time. This is absurd. Almost as much as our ticket to Mallorca. Not okay. They were so rude to us and I dont trust that they will do this again to us. It’s a scam in my opinion. Definitely read all of the fine print or they will rip you off. Oh! And we paid for PRIORITY boarding. Psh"
Plusy: "Miła obsługa, przyjemny lot."
Minusy: "15 minut opóźnienia lądowania (opóźnienie nastąpiło już przy przygotowaniach do startu). Załoga bardzo szybko mówiła komunikaty w trakcie lotu przez co były trudne do zrozumienia."
Plusy: "Price and punctually."
Minusy: "As mentioned being separated by the “ random computer choice of seats. We were put rows apart both with empty seats either side of us, we fly lots and only Ryanair and Jet2 do this."
Minusy: "The seats are small and they don’t lay back even when I upgraded to priority. I had to ask for food and water and paid a lot. But mainly the flight was delayed over 2 hours before boarding and then another 45 min in the cramped plan:("
Plusy: "Nothing"
Minusy: "Treatment by crew iin airport as well as unfriendly flight attendants!"
Minusy: "I had to book my own flight"
Minusy: "Delayed , everything is nickel and dime"
Minusy: "For your fault i lost my Next flight to Valencia and nobody of your personal helped me to resolve my problem, when you are the responsables that i lost my flight."
Plusy: "It took off roughly on time"
Minusy: "Boarding was slow, checking in was annoying (just lots of steps to be done with lots of ppl who don’t travel often and less helpful staff), and the plane smelled odd."
Minusy: "80 euros for the flight - 55 euros for a check in fee...what a joke - how do u calculate that price? Over 53 countries visited and that's the first flight I ever had to pay to check in - last flight with them"
Plusy: "Finding an affordable flight to allow the family to get away for a weeks holiday that would otherwise not be possible."
Minusy: "Having the family sitting separately on the flight as we were not able to afford to pay additional money to per book seats. But it was only a 2 hour flight so we coped. Think it would be a good idea if the airline didn’t just assume that because a child is 11 years old they are able to sit away from their parents. My son has additional needs and so although his chronological age is 12 years his developmental age is only 7/8 years so being sat away from his parents was very stressful for him. Maybe asking during booking if any of the party hav s additioonal needs would be a good idea."
Minusy: "It was delayed and no one told us any updates on the fligh. I almost l"
Minusy: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."
Minusy: "godzina spoznienia"
Plusy: "With Ryanair, you can only really like the price and the people. To be fair though, m the toilet was clean.."
Minusy: "Our flight was scheduled to depart at 7.30 am, but was still refueling after an earlier flight at that time. In a way it was lucky that it was late; if it had been in time, we would have been queueing on the Stansted tarmac in the rain. As it was, the rain had just stopped while we waited at the foot of the aircraft stairs. We actually took off 45 mins late. The new, additional-cost priority boarding is a joke: almost everyone was a "priority". Several passengers didn't understand the long "priority" queue, so joined it only to be turned away at check-in."