Houston Hobby – znajdź tanie loty

"Poor food options"

"The departure was delayed by more than 30 min. Late arrival. Crew was fantastic!"

"Still no meals in first. If I can eat indoors, I can eat on a plane."

Minusy: "Very comfortable flight!"

Minusy: "The exit row 12B kept making a high pitch squealing noise...very unnerving"

Plusy: "Super respctful"

Plusy: "Crew, atmosphere, timeliness. I was satisfied overall"
Minusy: "Gate number changed couple times before flight departure"

Minusy: "Seats are tiny"

Minusy: "No option to watch movies"

Plusy: "Just the crew was super sweet and amazing. Everything else sucks. My seat won't recline and the flights get delayed all the time. Worst was the state LaGuardia is in right now."
Minusy: "More on time performance would be great from Delta. Seats that actually recline and not get stuck. Screens in all the seats to enjoy entertainment."

Plusy: "Very smooth flight. On time take off and landing. Excellent in flight entertainment. Great crew."

Plusy: "Crews were friendly"

Minusy: "4 hour delay"

Plusy: "The crew was very friendly and helpful. With the plane full they managed to serve all with smiles on their faces and solved all problems, including cabin luggage problem."

Plusy: "Crew was very friendly. Food was excellent"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Minusy: "It was perfect."

Plusy: "best meal ive had in so long service was great the captain anniuncements were clear and detailed"

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Was gud"

Minusy: "Seat assignment at gate and it changed 3 times to Accommodate others."

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Minusy: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."

Minusy: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"

Plusy: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Minusy: "The seats need a cushion."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "Simple, easy"
Minusy: "Nothing"

Plusy: "Nothing"
Minusy: "They take them forever to find me another fly ,make miss my other fly, my work my time and my sleep"

Plusy: "Friendly staff, good service and on time departure/arrival. Was also quite pleased with the food options available during such a long flight."

Plusy: "Excellent seat assignment good leg room plane on time staff friendly"

Minusy: "1/12 hours late had to change out equipment"

Plusy: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."

Plusy: "Updates"
Minusy: "Incorrect updates"

Plusy: ":("
Minusy: "Bad food"

Plusy: "The A330 is So much better than the A320, More room, movies, games, wish the flight down was on a A330."
Minusy: "Nothing- plane was full and pretty quiet. Bathrooms were easily accessed"

Plusy: "Nice flight and good staff and service"

Plusy: "NA"
Minusy: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."

Minusy: "Got in early"

Plusy: "same"

Minusy: "Very uncomfortable seats that are far too close for tall peolle"

Plusy: "I didn't like much about this flight."
Minusy: "Flight left late. When we landed the sky bridge was broken so we had to walk outside, which isn't a big deal but it took a while sitting on the runway for the stairs to come. Then we proceeded to baggage claim and waited a few minutes and one of our 2 bags was there. The crew member then said "that's everything. If you're missing bags come see us." Well about 5 people on a small flight had to see them. My bag was stuck in JFK. I was told id have to come back to the airport tomorrow. At this point id been traveling for close to 24 hours. Im not a happy camper. I usually fly JetBlue and this has never happened with them. Delta acted like its a normal thing with them. I paid 25 dollars to check each bag. How can both my bags not reach their final destination together and how come this seems like a normal procedure for Delta. I paid you for a service and now I have to drive back to the airport or wait for you at home to deliver my bags whenever Delta feels like it. I probably won't fly Delta again unless I absolutely have to."

Plusy: "how short a flight it was!"
Minusy: "nothing to complain about."

Plusy: "The crew was very friendly and had great humor."

Plusy: "Staff was really nice and helpfull"

Plusy: "Friendly crew"
Minusy: "Had the seat at the very back, which made engine sounds loud for most of the trip"

Minusy: "I'm not sure what to say about Delta and their maintenance program. On a three part trip, Delta cancelled two of the flights giving maintenance as the reason. So it appears they are flying planes until they breakdown. Besides making me not trust the flight worthiness, the cancelations turned my 8 and a half hour trip into a 25 hour trip forcing me to spend the night in the MEX airport."

Plusy: "They had good entertainment for free. There were movies, tv shows, and games."
Minusy: "The plane was delayed for 5 hours and the ride was longer than expected."

"Just average"

Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."

Minusy: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Plusy: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Minusy: "Move the drapes a few more inches back."

Plusy: "Usual faultless KLM experience"
Minusy: "Nothing."

Plusy: "Reclinable seats."
Minusy: "The food!! The lights could be dimmed as it was a night flight."

Plusy: "Boarding was quick and flight was calm"
Minusy: "The coffe and breakfast."

Minusy: "I congratulate the KLM crew!"

Minusy: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plusy: "Good beverage service."
Minusy: "Over an hour delayj for departure."

Plusy: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Minusy: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Minusy: "They left my bag off the plane. Ridiculous."

Minusy: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Plusy: "Nothing"
Minusy: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Plusy: "Being fed was amazing and watching free TV was great!"
Minusy: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Minusy: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Plusy: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plusy: "the crew was nice"
Minusy: "Seat confort on long flights, leg rooms,"

Plusy: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Plusy: "Best airline in the business quick efficient and outstanding service What else can you say"

Plusy: "Flight duration"
Minusy: "Very stingy with the drinks Cramped seats"

Plusy: "Gaps between seats are very narrow."
Minusy: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Minusy: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plusy: "Nice people and good service"
Minusy: "Not much"

Plusy: "Efficient boarding system, clearly signposted. Professional staff"

Plusy: "Efficient crew"
Minusy: "Long, slow line at check in. Not many new movies or tv shows"

Plusy: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minusy: "Nothing to say"

Minusy: "Flight departed 35 minutes late"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Minusy: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Plusy: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Minusy: "Cramped seating."

Minusy: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Plusy: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Minusy: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Minusy: "We did not get two of baggage at the destination."

Plusy: "Cabin crew were very professional."
Minusy: "Aircraft returned to gate due to fault and was delayed for 45 min."

Minusy: "Please Endeavour to put the expiration date on the food served in the flight."

Plusy: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Excellent experience with the cabin crew."
Minusy: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Plusy: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Minusy: "Flight was delayed due to weather in Amsterdam area"

Plusy: "Flight was delayed for three hours and was a very stressful flight"
Minusy: "Flight was not on time and got to destination very very late pier management of aircrafts"

Plusy: "quick and relaxed"

Plusy: "Cabin crew very pleasant"
Minusy: "Lost our bags, little sympathy from staff"

Plusy: "Loved the service...everything was excellent"
Minusy: "The bus class seat was a bit narrow at the feet"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

"Timing,Organizing,Information,knowledgeable Staff,Engaged Supervisor."

"Staff very friendly and attentive. Boarding and landing all went really smoothly."

Minusy: "Significant delays"

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Minusy: "staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors."

Minusy: "The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself"

Minusy: "Missed our connection because of problem w jetway"

Minusy: "Unbelievable waste of time and gross inefficient experience trying to get assistance service for a wheelchair abominable delays wrong numbers and general disconnection between ground services & personnel. No problem in New York with Delta no problem in Barcelona but London was a sad performance."

Plusy: "Service was good on the plane"
Minusy: "Thought I had purchased an optima coach, but was forced to pay $60 baggage fee. At checkin, asked for aisle seat, but agent had already assigned a middle seat. Then asked to change to an aisle seat, but she demanded $30 to change. Aftwr boarding was complete, there were at least 6 aisle seats empt"

Minusy: "Connector was late so I’m stuck in London til tomorrow"

Minusy: "Took a very long time to empty the plane via staircases. For a 747, I expected a jetway at Heathrow."

Plusy: "Crew, food"
Minusy: "I had to pay for the luggage. I thought it was included."

Plusy: "Crew was very professional, food options were excellent."

Minusy: "Daylight savings. Wrong time. Missed flight. $450 to rebook new one-way. What a nightmare!"

Plusy: "Typical solid British Airways service."
Minusy: "Delayd by 4 hours."

Minusy: "The Barcelona airport was confusing to navigate. Poor signage. Limited restaurant options, and confusing to find them."

Plusy: "Not much"
Minusy: "Being delayed for 2.5 hours wasn’t pleasant. Once we finally boarded the crew members did apologise in person to all first class customers. I was sitting with my granddaughter right behind it. We felt like a second category customers.... nothing to add to it it shows it all"

Plusy: "Great seats, lots of room. The ground crew were great and helped with our baggage and the cabin crew was as good as they could be given the restrictions on their jobs."
Minusy: "Had to pay for water or drink tepid tap water, we were not even given water or a cheap bag of pretzels, also the plane had not been cleaned forever, there was crusty food on the floor and trash. It was very strange for an international flight."

Minusy: "Delays delays and delays"

Plusy: "Nothing"
Minusy: "Not only do you now have to buy food and drink, by the back of the plane they’ve always run out (our flight was not even particularly full). Flight was delayed an hour - I’ve taken 4 BA flights in the last 5 days and every one has been delayed by at least one hour. No longer worth the price."

Plusy: "Boarding. Food."
Minusy: "My in flight entertainment was broken and that us quite a disadvantage on a 12 hour flight. I was told it was because the airplane was "very old" which whilst it may be true it is not something I particularly want to hear. I was also told that as the flight was full I could only move seats if someone wanted to swap. I'm not sure if the flight attendant was expecting me to stand up and make a public request?!"

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Minusy: "The plane was actually about to fly off when it suddenly skidded to a stop. We weren't informed about the reason, but all of a sudden, the plane couldn't take off for over two hours. My family and I ended up missing our connecting flight home. BA tried compensating with food vouchers and rebooking us onto another flight, but our family got split up in the process and we were all assigned to different middle seats."

Plusy: "Short smooth flight with unexpected food and drink service"
Minusy: "Nothing"

Minusy: "Unfortunately, I couldn't travel as I was told to bring the credit card used in the booking of my flight. This was not explained in the booking option. Thus I would need a refund on my flight ticket."

Plusy: "Effortless flight from CDG to LHR before returning home to New York. Had the opportunity to spend a night in London to visit a couple friends and some of my favorite shops in town. BA kept my checked bag so I didn’t have to lug a suitcase around for my 19 hour layover."
Minusy: "The ticket agents in CDG wasn’t the friendliest from such a well respected brand but zero complaints considering the deal I got to spend a week in Paris!"

Plusy: "Crew and food"
Minusy: "A day before my flight it was already known that it is delayed (how possible...?) and it was delayed. Even though we were on time to board plane to Boston we had to wait for another flight."

Plusy: "Crew"
Minusy: "I️ almost lose the next flight because the previous flight was late"

Plusy: "Perfect landing"
Minusy: "Not enough food in a meal"

Minusy: "Despite being on board for over 9 hours, we were only provided one meal. The one snack that was also provided was merely a snack size chocolate bar. I have been on plenty of shorter and similar length flighrs that provided a much more reasonable amount of food. This seems to be the result of BA cutting corners on customer service."

Plusy: "Great service, and very smooth flight"
Minusy: "I got to the airport the morning of my flight from Warsaw -Dublin and was told my flight was cancelled and no longer exists. Luckily I got a hold of my daughter who was in LA at this time and woke her up at 1am with this issue. She called the web booking company Webjet where you directed us to buy the flight, and was told by Webjet that my flight was cancelled the day before and we were not notified IN ANY WAY! By some miracle, my daughter was able to talk to Webjet and get me on a new flight last minute. Again, this is all happening at 1am California time while I am stranded at the airport in Warsaw! Unacceptable!!! I am however glad that the issue was resolved and I made it home safely. But I think someone needs to look into this immediately because if it wasn't for my daughter, I wouldn't have left the Warsaw airport due to the fact that the airline cancelled the flight and neither the airline, Kayak, nor Webjet notified me...."

Minusy: "Plane departed late and stalled at landing- delay caused me to miss connection and set me back getting home by 7 hours at the end of it all."

Plusy: "Not much, crew were pleasant though and the flight on time."
Minusy: "It was like being on a really cheap budget airline, but paying expensive prices. Food only for sale with a British credit or debit card, won't take cash,no menu cards, and even if I'd wanted to get food, no gluten free options, which is not a lifestyle choice for me, but a necessity.Scruffy dog-eared magazines in the seat pocket. Not even an offer of tea or coffee. Check-in online would not allow me to change my seat, although it told me I could. I fly a lot, but tend to avoid BA now if I can, and this flight just confirmed that preference."

Minusy: "In our party of 3, one bag was lost -- apparently stolen at Rome airport. Nobody there from Aerolingus to go to! No complimentary food or even water from Dublin to Rome. Lousy food and expensive drinks elsewhere. Airplane from Dulles to Dublin ws old, unkept, antiquated. Serbve on airplanes was bad to nonexistent. NO coffee in the am after an overnight flight!!???"

Plusy: "London to Seattle: decent boarding experience; terrible crew (except the very nice guy)."
Minusy: "London to Seattle: I was traveling with young kids, and whenever I asked for something- even as simple as ginger ale - they made it seem like I was bothering them. Also, the toilet ran out of toilet paper."

Plusy: "Nice crew. Flight was on time."
Minusy: "No food unless you Pay for it."

Plusy: "This is was actually a flight operated by Qatar Airways and my first time with them. And you know what? It was like going back in time: this was exactly what and how BA used to be even 10 years ago. Thank you, Qatar, for wonderful service!"

Plusy: "I'm a regular flier. I'm a British Airways Gold Member and inflight a lot. Best Cabin Crew Hands Down."

Minusy: "Food are discasting"

Plusy: "Nothing"
Minusy: "At check in desk , i have been told that the ticket is suspended and cancelled !! I asked why ? She replied : contact british airways !! I was waiting more than 45 minutes standing looking for a solution before i miss the flight , until finally , i called the customer service( 25 minutes waiting) in LOndon , where they explained to the boarding desk that they should check the credit card to release the ticket !!!!"

Minusy: "Seats were way too uncomfortable for a trans atlantic flight. Our seats from atl to lhr were much better The crew didn't hand us customs forms in the back of the plane"

Plusy: "Everything was okay, but before boarding the British Airways crew pulled us aside and told us that they cannot allow two carry on bags ( one carry on suitcase and one laptop backpack). That's insane. We had to wait forever to get the bags checked in and make it back to the gate. We didn't feel like valued customers and never going to fly British Airways again."

Plusy: "Nothingh"
Minusy: "Cancelled flight"

Minusy: "We arrived at the airport more than 2 hours in advance since this was an international flight. There was NO British Airways staff available to help with obtaining actual boarding passes which were NOT available on the BA mobile app. Although we made the flight with enough time, that was only because the security line was short and the passport control line was short as well. British Airways should have staff available to process passengers and boarding passes, luggage checkin, etc. earlier for their flights."

Plusy: "Across to entertainment helped pass the time"
Minusy: "On an 11 + hour flight it's extremely difficult if not impossible to get any sleep when you can barely move your seat back. Try removing some seats ...yes, I know impossible"

Minusy: "Heathrow connection process almost caused me to miss my flight, despite having 2 hours between connections. Security officer at Heathrow was very unprofessional, and took a great pleasure in delaying my processing through the security line. Specifically, I did not remove a PHONE BATTERY CHARGER from my carry-on for screening, so he proceeded to dump out the whole backpack contents, and then purposefully was very slow about putting things back in one by one.As an active duty police officer I understand the need for security and follow all the regulations and instructions to the best of my abilities. However in this case the security officer went out of his way to make the process as slow as he could. Very bad, stressful experience traveling on BA with connection at Heathrow."

Minusy: "flight delayed over 1.25 hours because we missed our runway time due to being "unable to get a head count" of the people that are on board. This should be embarrassing for BA. And i don't understand how after all the security, boarding pass and passport checks that you do not have an accurate head count of your passangers. Thus I missed my connecting flight and had to wait over 4 hours for another and got a measly 10 Euros as compensation. Also, they don't even give water for free, and a 200ml juice costs 1.5 Euros which a) its bad juice and b) overpriced. All food you now pay extra for, and they didnt even make it in time to the last few rows so even if Id want to purchase something, I couldn't."

Minusy: "Transferring from one flight to another, from one terminal to another. Definately, too litte time for transfer. Rushing, with no time to stop at the restroom."

Plusy: "Quick boarding. Crew ok. Flight on time"
Minusy: "All food and breuvages to purchase. Not even glas of water complimentary in economy."

Plusy: "Nice plane, nice people, comfortable seats most importantly for coach though a bit cramped"

"The plane was a bit dated and there isn’t much legroom."

Plusy: "Clean plane, courteous personnel, everything on time"
Minusy: "Getting the food back would be nice."

Minusy: "First flight delayed 30mins due to crew rest issues."

Minusy: "Logan is the worst. We landed early and it took over an hour to get our luggage. It is soooo slow"

Plusy: "Boarding, departure and arrival were on time"

Minusy: "The plane to Guatemala was the worst plane I've got in on"

Plusy: "It was quick."
Minusy: "The plane could have arrived on time, made sure everything worked fine, and got me to my destination like they said they were going to... instead, stand by for a different flight was not what I paid for... but it is what I got."

Plusy: "I had a great seat"
Minusy: "Food. No food at all on board per the flight attendees"

Plusy: "The crew should have let people off first who had connecting flights."
Minusy: "We missed our connection flight.Had to be rerouted to chicago. No flights to Rapid City till noon the next day. Spending night in airport."

Minusy: "Gin availability"

Minusy: "Instead of taking my one half of one ounce plastic cup half-full of wine, the stewad, allowed me to keep it. I love common sense."

Minusy: "4 gate changes, delayed delayed delayed. UGH. Sirens going off at gate no staff around to turn it off or talk to. Lady at counter very upset with pilot. We had a plane at the 2 gate but no flight crew. Next gate no plane but crew. Who organizes this? American airlines has some work to do!"

Plusy: "No issues - which is what I expect"
Minusy: "USB chargers on seats"

Plusy: "Crew friendly and accommodating, even on short flight"
Minusy: "Good - no complaints."

Minusy: "delays"

Minusy: "I missed this connecting flight."

Plusy: "Service for wheelchair was excellent with staff at checking counters"

Minusy: "Inconsistent baggage rules across employees in different parts of the company."

Plusy: "Roomy seats, especially because the plane was not full. Friendly flight attendants."

Plusy: "Attendants courteous and helpful. Flight efficiently handled by pilots"
Minusy: "Remote gate required shuttle. Should have been made aware so as to allow sufficient time not to rush. Advance notice that normal size carry on doesnt fit and must be checked"

Plusy: "It was a quick flight! The crew was nice & the landing went smothly!"
Minusy: "It was a full plane!"

Plusy: "Checking in and boarding the plane went fast and smoothly. The crew was very kind and friendly."
Minusy: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."

Minusy: "Flight attendant was unprofessional."

Minusy: "How can a plane be this cold?? I travel all the time, but I have never experienced this. It seemed like there was a general temp control - apart from the air vents. I had on a sweatshirt and by the end of the flight was sitting on my hands! Couple that with the “I don’t care” attitude of the flight crew, and I was counting the minutes to landing. Definitely not the AA that I’ve given my business to."

Plusy: "Fast trip!"
Minusy: "We were delayed because of a broken tray table and then the broken tray table was mine. But we made it, and the flight was good, so it was fine."

Plusy: "Had the fortune to sit with a passenger that had a service dog"
Minusy: "Takeoff was delayed Two hours and 17 minutes with NO explanation."

Plusy: "Our pilot was great. Kept us informed, was pleasant and got us in early. I appreciated the extra information he provided regarding expected turbulance and arrival updates."
Minusy: "There wasn't individual entertainment unless i used my own device."

Minusy: "Food"

Plusy: "It was finally on time."
Minusy: "Being given the, “run around” by American Airlines."

Plusy: "The flight was smooth."
Minusy: "The crew announced we would not receive beverage service without a reason. Also there was very little air coming from the vents, so not to receive a cold beverage on a hot airplane for a 72 minute flight (should've been 52 minutes; however we were delayed on tarmac) is not logical."

Plusy: "It didn't take long for anything."

Plusy: "The pilot did a great job flying. Very smooth."
Minusy: "The flight attendants were pretty mean and just overall dissatisfied. Apparently we had community water to share? Everyone gets water from the same bottle?? Too strange."

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Plusy: "Once I made it, they worked to get me on the plane from Chicago quickly."
Minusy: "I barely made it for my flight in Chicago and that was with running. They were already boarding the other plane when my plane from Hattiesburg landed. Earlier in the day I had to get them to change my flight from Chicago in Hattiesburg because it wasn't changed for me when the delay had my original flight leaving before I was to land in Chicago. I don't fault them for someone getting sick at the last minute or my inconvenience, but it was still inconvenient."

Plusy: "The guy in the middle seat left and never came back. Smooth flight. Good crew. Got both pretzels and cookies, as well as 2 cups of ice, with no problem."
Minusy: "Entertainment system had some quirks. I choose my flights in an attempt to make sure I can watch a movie during the flight, so that's important to me. This one stopped once in the middle of the movie, but worked one I started it again. Didn't have buttons for fast forward or rewind, so had to guess on the timeline when I wanted to see something I missed. Then the flight map kept resetting to a mode other than what I wanted. I know these are first world problems, and they in no way affected the safety of the flight, but I expect more."

Plusy: "That I arrived to my destination alive."
Minusy: "It was my first time taking Virgin America and I didn't know movies weren't free. I used to travel a lot and I've never had to pay for movies. I ended up watching 12 episodes of Big Bang Theory because it was the only free thing to watch that wasn't LinkedIn videos or Disney, which really sucked. Comfort level wasn't any better than any of the other airlines and service was the same as well. I've heard good things about Virgin but my experience was just mediocre."

Plusy: "An agent found me a window seat for the Chicago-Barcelona leg of the trip with extra leg room. That was amazing. Also, the lost luggage assistant for American Airlines was super helpful and nice. Also, the 787 (I think that was the Chicago-Barcelona craft) was a very enjoyable airplane. It was super smooth. It had high tech windows that adjusted the amount or type of light that could filter through the windows depending on the settings."
Minusy: "When I arrived in Barcelona my Bag went missing. It showed up an two hours after my flight landed."

Plusy: "Excellent customer service and great inflight meal."
Minusy: "Not knowing the cause of the delay."

Plusy: "Having an open seat next to me."
Minusy: "Seats a bit snug."

Minusy: "They cancelled my flight "due to weather" when the storm wasn't to hit the destination for more than 6 hours AFTER arrival. I was stranded in PHX for TWO DAYS WITHOUT compensation."

Plusy: "Flight took off on time. Since it was a red-eye I slept most of the way!"
Minusy: "Trying to sleep on an airplane!"

Plusy: "As somewhat experienced travelers, we know to keep carry on luggage as tight as possible. I was pleasantly suprised to see that overhead bins were not full! We didn't have seats next to each other initially, but the gate agent put us in the exit row with extra legroom!"
Minusy: "Nothing comes to mind."

Plusy: "Electrical outlets. Comfortable seats."
Minusy: "Changed the time of the flight affecting our plans why we did buy this route. Couldn't check in online"

Plusy: "Crew was nice"
Minusy: "I would like to be able to let the passenger next to me to close the shade. He slept , the sun was not in his face ."

Plusy: "The staff was so nice and helped me find my way around."
Minusy: "Food prices a bit high when compared to buying the same thing outside the airport."

Plusy: "the wine was good"
Minusy: "the tv"

Plusy: "Pretzels and drinks."
Minusy: "The group's for boarding are ridiculous. The back of the plane should board first and so on... the new plane we flew on had the smallest seats we've ever seen. When we tried to board, the crew would rudely say, it's not your turn. We were flying for a funeral and paid a lot for our tickets. We should be treated with respect. One lady said to put our luggage in the first available compartment, then when we tried, another lady rudely said, if that's not where you're sitting, you can't put your bag there. We were embarrassed and when we tried to explain what we'd been told she told us to keep moving."

Plusy: "Odprawa na lotnisku w Chicago była OK"
Minusy: "linie lotnicze American Airlines bardzo zła obsługa stary samolot niewygodne siedzenia bardzo słabe lądowanie obsługa w samolocie była nieuprzejmy długo trzeba było czekać"

Plusy: "Best airline ever"

Plusy: "Comfortable seat"
Minusy: "Lack of entertainment"