Crew and service was very good. Seats are tight but it was ok for a shorter flight.
Everything was good and more than expected
The food served could have been better
Berry tight seats for such a long international journey otherwise great crew and experience.
Onboard entertainment system in economy had seen better days. It was functioning, but not very well on either flight.
Staff is excellent. Friendly and helpful. Food was quite good. Boarding process is smooth and quick, and our flight was timely.
Plusy: "The crew and the seat !"
Minusy: "The food because of coronavirus the service was scaled back"
Plusy: "Too short For my experience is not hectic"
Minusy: "Entertainment crew food"
Plusy: "The crew were very professional"
Minusy: "If Turkish Aiine can provide guest WiFi by the gate are while people are waiting"
Plusy: "Short flight"
Minusy: "Being on time"
Plusy: "Everything was great one of the best airlines I've flown on"
Plusy: "The food was amazing and the crew was great!"
Minusy: "Boarding seemed a bit unorganized."
Minusy: "I didn’t make the flight to Antayla because the airport customs takes too long, kayak needs to let travelers know they need a visa and passport to travel through IST. Also tight connections are impossible."
Plusy: "The crew are very nice and the service is really good."
Minusy: "The seats are not so comfortable, the leg rest is just in the way and not useful for me. The PA is overused which is annoying when trying to watch a movie."
Plusy: "Overall the flight experience was very good"
Minusy: "I was soooo upset that the check in person when I was about to board the plane couldn't help me to change the seat number. Why is so Hard? Just switch numbers with other people and tell them the changes. US flight do that why Turkish flight doesn't!! Most of people fly alone, its that easy."
Plusy: "Customer service on point. Great food, comfortable seats. Availability of 2 check in bags is helpful for those who traveling for a longer time."
Plusy: "Requested for a aisle seat. Done without any issue. Very good food."
Minusy: "Airport in Istanbul"
Plusy: "Fast boarding"
Minusy: "A little bit hot on board"
Plusy: "Boarding was on time and the service was nice. The cabin crew were nice too."
Plusy: "This was superlative in every way...."
Minusy: "I liked everything."
Plusy: "Great selection of movies, excellent food, friendly service."
Plusy: "Perfect take off and landing. Very smooth flight with good service"
Plusy: "Courteous service, onetime arrival,"
Plusy: "I'll recommend Turkish airline to anyone because of the cabin crew and the pilots. I enjoyed the service and we had a safe trip. I also like the entertainment service. I was able to watch the live TV news to keep me update."
Minusy: "I didn't like the food. It's taste sour. The foods needs improvement."
Plusy: "excellent crew work"
Plusy: "The food was nice. The onboard crew was kind."
Minusy: "Our first flight was delayed (due to the air graft arriving late), causing us to miss this flight. The Turkish Airline staff informed us that we would have to wait 24 hours, purchase a hotel at our own expense, and acquire a Turkish visa, also at our own expense. When my husband asked to speak to a manager, it took 45 minutes before a staff member offered us another flight that arrived only a few hours later. All other staff members were on their personal cell phones and would not answer our questions. By the time our boarding passes we’re printed (an hour later)we had to run to our gate in order to make our flight. This left us no time to contact our driver who was picking us up and let him know when our next flight was arriving. We’re extremely disappointed in the customer service and appalled at the lack of professionalism."
Plusy: "Overall good customer service"
Minusy: "Seats on the plane were very dirty and that was my only disappointment .... for fabric seats it’s should be kept extramarital clean or changed overtime"
Minusy: "I'm very angry because the trip late more than an hour, which caused me to delay the trip Riyadh to Abha and lost the value of tickets. I think this is last flight of me for Turkish airlines."
Plusy: "On board catering and new planes are a plus"
Plusy: "Everything. Pleasant crew, great food, clean plane, many entertainment options, movies, music etc. (individual screens)."
Minusy: "The breakfast was poor & frozen ."
Minusy: "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."
Plusy: "Everything was perfect. I enjoyed my flight specially delicious food. I will definitely fly again by Turkish Airlines. I also recommend to other travelers."
Minusy: "The flight arrived a little late. It was not on time."
Minusy: "it was late to arive"
Minusy: "When we arrived walking to the shuttle the crew had thrown our play pen n stroller out on the walkway. They didnt take it inside with our luggage.It was checked in with all the suitcases! So luckly my son recognized it as we were walking by. Very disapointed if he hadnt noticed it we would of been out of luck. No baby bed or stroller! Why dont they take it with the luggage OR at least let you know they dont transfer them for you! Not happy"
Minusy: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."
Minusy: "Uncomfortable flight from LAX to Istanbul. No leg room at all in coach compared to many other airlines Ive flown."
Minusy: "My incoming Turkish Airlines flight arrived late due to weather conditions in Istanbul. The handling of passengers who had missed connecting flights was poor. Very few staff new how to manage the situation, which resulted in long delays, very frustrated passengers and an overall very negative experience. I would avoid flying with Turkish Airlines if I could."
Plusy: "Service is excellent. Ground support was okay, not overly friendly."
Minusy: "Istanbul airport has too many people not a lot of place to sit and rest. Very difficult to use the internet."
Plusy: "Food and entertainment options are good"
Minusy: "my chair was not inclining . After several requests to take a look at it or even move me to another seat, it was never addressed."
Plusy: "See above. The food was excellent"
Minusy: "Our seats did not recline"
Plusy: "Love this airline!!"
Plusy: "The crew on the flight was trying to do his best - but too late and too little."
Minusy: "The flight was delayed in 22.5 hours. No information or instructions where to go or what to do was given. When little info was obtained by shouting of chinese-speaking passengers, it was in mostly in chinese - not English. For 22 hours we actually did not know what to expect. When we finally were told that there is a flight - huge lines to check in. No help with connecting flights was offered. when I asked to reserve a connecting flight - I was put on a connecting flight that I missed anyway because of further on-going delay. When I reached Istanbul - no help was actively offered. I had to arrange my connecting flight. No compensation was offered. When we asked for some food and water, we were sent to the lowest level lounge in Ataturk airport. Very poor Turkish Airlines experience!"
Minusy: "According to the menu we were supposed to have a choice of chicken or eggplants. When it was my turn - it turned out that there was no chicken left. Fine. Eggplants with some kind of lasagna. This lasagna was just old! Old and dry. And cold. It was definitely not fresh. I asked to warm it up. Got another one. Which was not better actually. That was really annoying. Only after one more complaint I was offered some kosher (and now really good) meal instead."
Good all round, crew very friendly
Chaotic boarding Inedible food Drinks served in a thimble Nothing premium about premium economy Glitchy entertainment console Ever again, Lufthansa
Short time between flights. Most important things special for my age. I choose another liner but I going to stay with LUFtHANSA. Thank you.
At least water could be for free
Very disappointed in Lufthansa
I’ve never in my life been on an international flight that didn’t serve at least a free drink, but there should have been a drink and a snack on an international flight. Also this flight had a 2 hour delay, so we didn’t know we would be going so long without any liquids for our baby and young children. The cabin crew was also very rude.
Nie poleciałem bo samolot bie zaczekał na transfer 5 minut
Lufthansa sobie nie radzi
Obsługa miła i pomocna, jedzenie bardzo dobre.
Obsługa miła i pomocna, jedzenie bardzo dobre.
I request a change date no answer I want my refund back
The remote on the entertainment system was defective and the seat mechanism was also not working properly, and this in business class….! Unacceptable!
Minusy: "Food was a little underwhelming for First Class."
Plusy: "We had a “light” fare which didn’t include checked bags, but airline let us check our carryon bags for free"
Plusy: "Seat was comfortable and the food was decent."
Plusy: "Ogólnie ok"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Minusy: "Server was mean"
Plusy: "Crew was thoughtful"
Minusy: "Seats were uncomfortable and the food was not worth eating"
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Plusy: "The crew was very friendly and provided excellent service"
Minusy: "The seat could have been a little bit more comfortable. Then again for a long trip, unless you are in business or first class, it's not going to be that comfortable."
Plusy: "Space in cabin, friendly crew and nice food"
Minusy: "Shorter stoppage ;)"
Minusy: "He option to split groups of travellers."
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Minusy: "Cramped, old plane with no entertainment system."
Plusy: "Really not many things to complain about on this kind of flight."
Minusy: "Boarding could be improved. Especially when it comes to hand luggage placement. They should definitely introduce boarding by place of seats."
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Minusy: "There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught"
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Plusy: "Friendly crew. Sufficient beverage and food service."
Minusy: "For an international flight on Lufthansa, the 747-8 seats pale in comparison to the A380 seats. Thinner and less comfortable. Seats and armrests were dirty, did not look like they had been cleaned in a very long time."
Minusy: "Merci pour la magnifique équipage"
Plusy: "Very nice staff. Excellent entertainment options and food!"
Minusy: "Arm room was a bit cramped."
Minusy: "Opóźnienie lotu"
Minusy: "Having to go through passport control and security a second time took too much time for the connection between flights."
Plusy: "Great entertainment"
Minusy: "It was an old plane! There was no personal air comditioning. I was dying. So hot."
Plusy: "Obsługa i jedzenie"
Plusy: "Crew was good"
Minusy: "Flight was over booked and they changed us the seats"
Good cheap flight. No frills, because I don't pay for frills. Good clean aircraft.
Flight delayed 1 hr at MUN. Crew not well trained. Seats were cramped. Passengers loud and boisterous. Would not fly SUN Air again. Cost saving not worth it.
While embankment from bus to airplane people were insisted to stay in bus near airplane to avoid croud and waiting on stairs to the plane
Long lines to check in at 5 am on October 22 and no nowhere to sit at Izmir airport waiting for the Munich bound flight ticket check in to open.
They literally destroyed our luggage, 3 out of 4 wheels broke, the luggage had some sort of oil (smelled like olive oil) all over the luggage and even damaged some of the items inside (as the luggage cracked everywhere this oily substance got in).
The WiFi didn’t work throughout the whole flight. So we couldn’t access the entertainment and we couldn’t even access the English food menu since the QR code only works if you’re on the plane’s WiFi.
Crew was helpful; food was horrible AND expensive; they had us wait on the tarmac on a bus for nearly 30 minutes; the flight departed more than 90 minutes late and weather was NOT an issue. Miserable really, but at least my luggage arrived and we didn’t die - could have been worse I guess.
The staff is super nice and happily works with everyone in need of something. Prepare to have cash in Euro on you to buy drinks and food.
Wasn’t able to check in online and checkin line at airport took over an hour
Angebote beim nächsten Flug
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
It was really hot whole the time during the flight
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
Plusy: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."
Plusy: "Nice seats, clean spacious airport, nice crew"
Minusy: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."
Plusy: "Departure and arrival were right on time."
Minusy: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."
Minusy: "One hour delay and baggage retrieval also took one hour"
Plusy: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Minusy: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."
Plusy: "Very family friendly."
Minusy: "We had were more than 3 hours late"
Plusy: "Comfortable and spacious seat allowed me to slee most of the flight!"
Plusy: "Nice crews. Flight was on time"
Minusy: "There is no instant noodle as in Suncafe (menu)"
Plusy: "smooth check in and boarding"
Plusy: "I like the competative rates and on time schedule."
Minusy: "Lost my luggages"
Plusy: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Minusy: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"
Plusy: "Short wait"
Minusy: "Not enough leg room"
Plusy: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Minusy: "Didn’t get to it"
Plusy: "The employee were professional and nice. Every thing went smooth"
Plusy: "Mostly everything was fine with the flight"
Minusy: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."
Plusy: "The lounge"
Minusy: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."
Plusy: "Fast amd easy flight"
Plusy: "Quik flight"
Minusy: "The fiod I requested from the menue was not available"
Minusy: "Very bad transfer arriving from Istanbul at Antalya."
Minusy: "Very bad transfer arriving from Istanbul at Antalya."
Plusy: "Wonderful flight. Everything was Handled well by flight staff"
Minusy: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"
Plusy: "We got where we were going safely"
Minusy: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."
Minusy: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."
Plusy: "Staff was nice"
Minusy: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"
Plusy: "Cost was reasonable."
Minusy: "Often it has delays."
Minusy: "Delayed 35 minutes"
Plusy: "Good flight overall and crew good"
Minusy: "Left half hour late otherwise satisfied"
Plusy: "customer service in general.."
Plusy: "Plane was veryClean. On time. Staff were very frindly"
Plusy: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."
Check in extremely slow. Only one hour after regular check in was open, somebody came and opened the priority check in desk . The seats on this line Tel Aviv-warsaw -tel aviv are not reclinable at all . That’s weird and uncomfortable. The crew was nice .
Lot opozniony 4 godziny. The flight was delayed 4 hours
Since the BUD-TLV flight got cancelled a week ago, I never made it to Israel. I have postponed the trip by a week. Also on the new flight by WizzAir there was a delay. Horrible airlines.
We got flight delay for about 40 - 50 mins.
Dobry lot i dobra firma bez problemów .... zadowolony
Nadrobienie spoznienia. Krotki czas lotu
Obsługa oraz personel. Nie podobało mi się że lot był opóźniony o ponad godzinę, wejście na lotnisko w Eindhoven trwało 3,5h!
Lot odwołany z powodu COVID
Lot opóźniony 3h, po raz kolejny, beż żadnego wytłumaczenia. Dno
W dobie pandemii, na lotnisku stalem godzine poniewaz wylaczone z uzytku krzesla maja zapewniac bezpieczna odleglosc. W samolocie wirus juz przeciez sie nie rozprzestrzenia. Linie lotnicze staly sie bardzo aroganckie, poprosilem zaloge czy mozemy poprzesiadac sie skoro zostaly wolne miejsca, uslyszalem ze jezeli nie wykupilem miejsca to jest to niemozliwe, a potem slysze przez intercom ze zaloga jest po to zeby sie nami opiekowac. A moze jednak, pilnowac interesu?
The crew was exceptionally kind. Communication in terms of gate changes could be better
Plusy: "Mało ludzi leciało dzięki temu sprawnie i szybko ale to pewnie zasługa Koronaściemy :-)"
Minusy: "Fotele i ilość miejsca."
Minusy: "Można podać wodę do picia i mały poczęstunek."
Plusy: "Crew were very professional"
Minusy: "The seats"
Plusy: "The flight was fine"
Minusy: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Plusy: "Fast and smoothy check in"
Minusy: "After arrival to budapest not platformy ready and waiting over 10minutes"
Minusy: "Uncomfortable seats"
Plusy: "The crew was very professional and I cannot complain about that."
Minusy: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Minusy: "Gate announcement was only a few minutes before cut off!!"
Plusy: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Minusy: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Plusy: "The cheap fares"
Minusy: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Minusy: "Więcej miejsca na nogi. Brak opóźnień."
Minusy: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Plusy: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Minusy: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Minusy: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Minusy: "Application instruction on baggage hande king and que to boarding."
Plusy: "Cena za bilet i punktualność."
Minusy: "Bardzo ciasne i niewygodne fotele. Pogoń za zyskiem ma swoje granice. Ograniczam loty w WizzAir do minimum."
Plusy: "Good airport . Punctual flight ."
Plusy: "Nie było źle Ale fakt że odprawę przeszedł nietrzeźwy Pan do którego wezwano ekipe medyczna I.lot opoznil sie o 40min"
Minusy: "Troche wiecej zwracac uwage jacy pasażerowie wchodzą na pokład A nie skupianie i polowanie na walizki.kto ma za duża i może dodatkowo zapłacić."
Plusy: "Wygodne fotele dość czysto"
Minusy: "Seats are terrible."
Plusy: "The crew was really nice"
Minusy: "1h30 delay for no specific reason is unacceptable"
Plusy: "Start i lądowanie o czasie."
Minusy: "Okolo 140 pasazerow z priority i proba ich upchniecia do 1 transferu. Na pokladzie syf brud malaria. Samolot nie byl sprzatany po poprzednim locie. Kolejka priority bez widocznego oznaczenia i z tego powoduprzepychanie sie przez ludzi bez priority."
Minusy: "Opóźnienie o niemal 2h, obsługa średnio miła"
Plusy: "Obsługa bardzo uprzejma, pomimo zmęczenia i " długiego dnia""
Minusy: "2h opoznienia"
Minusy: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"