Znajdź tanie loty z Krakowa do Southeast Asia

Plusy: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Minusy: "Keep the good work."

Plusy: "Not much"
Minusy: "Costumer service"

Plusy: "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"

Minusy: "Availability of livesport tv channels"

Plusy: "Great crew and entertainment"
Minusy: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Plusy: "Alexandra is just not a pretty face."
Minusy: "I should have got a premium economy, my section was too cramped."

Plusy: "Everything was outstanding"
Minusy: "Nothinng really"

Plusy: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Minusy: "letting people know that flight will be delayed ahead of time"

Minusy: "Boarding system. Final call on gate and it's to get to 2 more areas."

Plusy: "The seat was super comfortable"
Minusy: "Overall great experience!!"

Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."

Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."

Plusy: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Minusy: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"

Plusy: "Good food friendly staff"

Plusy: "Loved the spaciuos seats and great leg room. Food superb!"
Minusy: "Annoying passenfer who peobably drank too much"

Plusy: "This flight was as expected from Emirates airlines, They always make sure that the crew on flights to Europe and Usa is the best."
Minusy: "Comparing this flight on Emirates airlines which is from Bahrain going to spain with the previous flight on Emirates airlines as well but was going from Bahrain to Dubai there is a huge difference starting from Time professionalism and crew treatment and captain experience on making the flight comfortable the level of everything changes my flight to Spain was very comfortable and quite and the food was delicious the crew was very helpful and polite the captain is very professional and he made us feel very comfortable in this flight smooth take of and landing."

Minusy: "Internet on board wws not working"

Plusy: "The entertainment system is good"
Minusy: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."

Plusy: "Food"
Minusy: "I was sitting in emergency exit so i will not complain of small seats"

Plusy: "the crew are nice"
Minusy: "food limited selection"

Plusy: "Non"
Minusy: "Non"

Minusy: "Everything was perfect"

Plusy: "The seats in economy at least had TVs"
Minusy: "After 4+ hours sitting on the plane we never even left San Francisco. The Emirates plane was less than standard in economy class and we weren’t even offered water for the entire time we waited. The customer service was terrible and we weren’t even able to retrieve our carry on bags that we were forced to check (not due to the size). This was by far the worst first time experience I’ve had and will not be flying Emirates again."

Plusy: "The in flight crew was friendly and helpful."
Minusy: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."

Plusy: "Everything!"

Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"

Minusy: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."

Plusy: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"

Plusy: "Excellent"

Plusy: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Minusy: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"

Plusy: "First time on Emirates. Can definitely see why the company gets such high ratings. Crew very efficient and accommodating. Food was better than I expected. Especially the smoked chicken salad. I would have ordered that in a restaurant actually. The flight was long but not the seat not uncomfortable. Would try them again."

Plusy: "Enerttainment"
Minusy: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."

Plusy: "very comprehensive entertainment system"
Minusy: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."

Plusy: "Food and drinks"

Plusy: "Staff did their best and were polite but ultimately had no solution for the issue"
Minusy: "I was unable to get an aisle seat therefore I was stuck in an middle seat. I am rather tall and the man on the window seat was morbidly obese and half of him was sitting on top of me for most of the flight. He also sweated all over me, snoredand snorted for the whole flight. I spent much of the flight standing and now have terrible leg oedema. It was the most uncomfortable flight I've ever been on. the flight was full so there were no reseating options apparently. It was extremely unpleasant."

Plusy: "We love Emarites Airlines Service"
Minusy: "When boardiing at Dubai entry used one gate with steps this was a minor inconvenience wth the friendly helpful assistance of the flight attendants."

Minusy: "Staff or what resembles a cabin crew came to ask me to give them Back a water bottle that anther staff gave me earlier ? Asked me to switch off my Movie to fight for a water bottle ? Very unprofessional"

Plusy: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Minusy: "Nothing"

Plusy: "Attentive service, had a special treat for me as it was my birthday."

Plusy: "Excellent entertainment on a comfortable sized tv screen."
Minusy: "More beverages would be nicer."

Plusy: "I got bumped up to business class. Excellent service"
Minusy: "I stayed in line for 4 hours to get checked it."

Minusy: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"

Plusy: "Overall good flight and experience. Service defines EK from others."
Minusy: "Boarding a bit disorganized and seats are very cramped up."

Plusy: "PLenty of room (for tourist class), great entertainment system."
Minusy: "The crew did not pass through the cabin frequently enough to collect trash. As a result, a lot of trash built up in the seats and aisles during the 16 hour flight."

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Tak jak wyżej.."
Minusy: "Nil"

Plusy: "Barcelona to Dubai flight - the flight attendants were personable, helpful, and very courteous. In-flight service was frequent with many stops to check on the passengers of a very full flight. Wonderful and attentive service, even when juggling such a large number of passengers. I was very impressed with the work ethic of this crew."
Minusy: "The flight attendants on the Dubai to Singapore flight were surprisingly unhelpful. It was a mostly empty flight and yet during this flight, there were very infrequent beverage service. When I activated my call flight attendant button, no one stopped by. This included at least 3 different flight attendants passing me, some more than a few times, and not once did anyone stop. After waiting for 10 - 15 minutes, I turned off the light and went to the galley part of the plane, only to find a group of flight attendants socializing. I requested a drink and it was handed to me without the attendant every making eye contact as the attendant still was facing and engaged in their conversation. This is not the first time I have experienced this on an Emirates flight so I think the staff training may need to be reinforced. Business class service on Emirates is quite good. But I fly both Economy and Business class. The experiences in Economy did affect my decision on which airline I generally fly with for business class travel."

Plusy: "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
Minusy: "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."

Plusy: "staff"
Minusy: "nothing it was perfect"

Plusy: "The crew was very professional and courteous."

Plusy: "Great service in 1st class"
Minusy: "All good"

Plusy: "The crew was so friendly"
Minusy: "Everything is so smooth in my flight!"

Minusy: "The baggage took a really long time to be delivered to the carousel"

Plusy: "Movies"
Minusy: "Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one."

Minusy: "After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication."

Plusy: "Swiss is Swiss"
Minusy: "nothing"

Plusy: "Arrived on time"

Plusy: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Minusy: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Plusy: "Reliable, modern cabin, nice crew"
Minusy: "Some more music choices would be nice"

Plusy: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Minusy: "No entertainment but short flight"

Plusy: "Crew were amazing."

Plusy: "Tasty lunch with good service in business class. Modern comfortable plane."
Minusy: "Flight delayed by a few minutes."

Plusy: "Good crew."
Minusy: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Plusy: "Service and Aircraft B777"

Plusy: "All good, just perfect and friendly crew. Great aircraft (B777)"

Plusy: "Crew was polite"
Minusy: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Plusy: "We did not get on any flight to NY!!!!"

Plusy: "New plane"
Minusy: ""Swiss" and punctuality are not anymore going together"

Plusy: "Nice Aircraft, nice crew"

Plusy: "food was great in economy"
Minusy: "the 7 hour transit time"

Minusy: "None"

Minusy: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Plusy: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "Great service and friendly staff! Also great food!"
Minusy: "There's nothing I didn't like :)"

Minusy: "Delayed"

Plusy: "Fully reliable"

Plusy: "It was a great flight. Even the food wad good, especially the snacks!"

Plusy: "Everything. They are in their own class."
Minusy: "Nothing"

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Minusy: "The flight was an hour late, causing us to miss our connecting flight."

Plusy: "punctual and friendly enough staff."
Minusy: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Plusy: "Food was great."
Minusy: "No USB. Entertainment was so-so."

Plusy: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Minusy: "gate number on ticket was different from where plane left from. Almost missed my flight."

Minusy: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Plusy: "My wife got travel sickness and the crew was very very nice to help her out by offering her a place to lie down and other offerings"

Plusy: "Friendly and attentive staff, plenty of good food and beverages. Comfortable seats"
Minusy: "There wasn't anything bad"

Plusy: "Friendly staff"
Minusy: "This aircraft should be retired long time ago"

Plusy: "the captain was great"
Minusy: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Plusy: "fast boarding, great crew."
Minusy: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"

Plusy: "The food, the crew, and the smooth landing"
Minusy: "The seats. Kind of uncomfortable"

Plusy: "Food, service,"

Plusy: "- Lots of snacks selections during the flight - Great selection of Movies - but unable to watch them"
Minusy: "- No special treatment for Star Alliance Gold Member - Crew member forgotten my drink order completely - Entertainment system was not working after 7 Restart attempts - The whole entertainment system is very 90's - OLD and ready to retire - There were crumbs or foods left over from previous flights on my seat and tomato sauce on the tray table - Foods selections was not that great"

Plusy: "Great flight crew, on time performance"
Minusy: "Seats could be more comfortable"

Plusy: "Quick boarding"
Minusy: "Nothing"

Plusy: "Polite cabin crew. Quick check- in at JFK"
Minusy: "Inability to add TSA pre-check to my profile. Very slow check- in process in Geneva. Cramped seating ."

Minusy: "Several flights to US were leaving from the gates in the same wing of the terminal. A separate US passport control hurdle was set up there as an additional step prior to the boarding. The lines were long and barely moved when I joined about 40 min before my departure time. The security guy who handled the lines refused to let me through without waiting in the line. I was pretty stressed that I won't make it in time. Eventually it was all fine, people were picked up from the line by crew members of the flights that were about to leave. And when I eventually got throught, the flight did wait for about 15-20 min for the connecting passengers that were late. Having a clear communication at that US passport control line near the gate would make my flight connection and boarding process much less stressful."

Plusy: "Was fed dinner and breakfast on an overnight flight, all was very good. Pillows and a blanket made it a very comfortable flight"

Plusy: "The snacks were very nice on board. Also, the crew was very patient and helpful!"

"I Love Lufthansa airline s and all crew … always accurate and direct thku"

Plusy: "Comfy seat."
Minusy: "Plane was late, crew was surly."

Plusy: "Crew was great."
Minusy: "The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined."

Plusy: "Crew was great"
Minusy: "So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic."

Plusy: "A380 with extra legroom is great comfort"
Minusy: "Connection at Frankfurt airport very poor We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "Boarding in Frankfurt Germany was horrendous! Waiting in the "extended " part of the terminal was not ventilated. When we finally took the bus to the plane, we waited on the bus more than 15 minutes in 90 degree weather, with the doors open! The crew outside were very rude and dismissive. The crew"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well."

Plusy: "Yes"
Minusy: "Better food"

Minusy: "Lufthansa lost my luggage. Still waiting in my hotel."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight"

Minusy: "Flight was canceled from Newark to Monachium then coming back plane from Krakow was late and I had to spend night in Monacoum . I arrived to Newark on Tuesday instead of Monday horrible trip all together ☹️"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Crew was very kind and attentive"

Plusy: "Smooth flight. Friendly crew."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Minusy: "nothing"

Plusy: "Loved the food, the comfort of the seat/plane and entertainment. Timing of meal service was perfect and overall seemed far less rushed and chaotic compared to emirates business class."
Minusy: "Some staff were a bit hit and miss. Mostly nice but some were not. I was clearly having trouble getting my seat converted to its bed and 3 flight attendants walked passed me and didn’t help even though they noticed I was. A portion of leather covering under the tv where I feet went was hanging off when I boarded and but on with masking tape. Took the elegance away. It’s funny they use the old fit our A380 but such a long flight."

Plusy: "Nothing"
Minusy: "Totally chaos and personal unprofessional and with very poor behavior."

Minusy: "45min to 1 hour is barely enough to switch the plane in Frankfurt. Distances between gates are very significant and if you are not running there is a possibility you not going to make your connecting flight. Information how to get to the Z gates are not clear and it really takes a long time with all passport check points and security to pass through."

Plusy: "Timing"
Minusy: "Entertainment"

Plusy: "Krakow Airport personnel ensures that passengers get tru security check out fast for the planes departing earlier. Very nice approach!"
Minusy: "No issues."

Minusy: "Opóźnienie lotu"

Minusy: "Lack of drinking water fountains at the KRK airport"

Plusy: "Comfortable seats. Good snack. Helpful crew. We needed extra assistance and staff were very accommodating."
Minusy: "No negative comments."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Seats and table are small, very cramped quarters,I’m 6ft 1 &. 210 & it was very tight, can’t really stretch your legs out or get comfortable enough to sleep, the crew was very good, always spot on when needed & constantly offering drinks & warm towels."
Minusy: "I really didn’t like our party being separated when we bought our tickets all together, my niece was uncomfortable being away from us on a long flight, this part of the booking process is very frustrating as your seat can be sold to someone willing to pay for it & you get moved unknowingly & when you go to board your seats have been changed."

Plusy: "Everything was on time, the service was very nice as well. No problems at all."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "efficient service. timely departures/ arrivals"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!"

Plusy: "Everything was great and comfortable. Good and helpful services on board and at gate. We received a sandwich, which actually was pretty good!"
Minusy: "Nothing."

Plusy: "The entire crew was very professional and friendly, and I could tell that each one of them really liked their job. I am a seasoned traveler and have flown in the past on every major and minor airline, and I have to rate my flight LH424 from Munich to Boston as one of the best."
Minusy: "I cannot think of a thing that I did not like."

Plusy: "We left an hour late. Pilot made up most of the time in the air."
Minusy: "United app didn't work. No entertainment. Seats so close, you couldn't read because distance too short. Could have heated the breakfast sandwich. Just threw it out cold and late."

Plusy: "3"

Plusy: "finally they changed the breakfast to include the sausages,,that pizza vegetarian was terrible"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Entertainment choices, food, on time, kind crew, and comfortable seating."
Minusy: "Crying babies-but that's not the airlines fault at all"

Plusy: "Reasonably good entertainment and ability to charge electronics with USB"
Minusy: "The airline was rude. They made us miss our flight and sent a generic sorry email instead of trying to actively right the wrong. They were inconsistent in their timing and unhelpful when we asked for help with traveling with two little kids. They lied to me about which desk to go to and traumatized my children."

Plusy: "I slept for about 5 hours. More so than most flights. Flight crew was reasonable."
Minusy: "Being constantly bumped. Food ok. When an airline stops having a policy of inflicting suffering in order to get me to pay more, well, I will give a higher rating."

Plusy: "Everything perfect and arrive to destination on perfect time."
Minusy: "All positive."

Plusy: "Services is good ."
Minusy: "Food can be better"

Minusy: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plusy: "Impressive service... amazing crew, very friendly and professional"

Plusy: "The crews were pretty great!"
Minusy: "The regulating of the temperature."

Plusy: "The crew was informative"
Minusy: "Inflight sandwiches"

Plusy: "KLM STAFF WERE VERY PROFESSIONAL"
Minusy: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Plusy: "Food was great, enjoyed watching videos, staff very profession and friendly."
Minusy: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Plusy: "economy plus seats were nice, great movie selection, especially international movies"
Minusy: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Minusy: "Flight got delayed 30 minutes"

Plusy: "Crew were great"
Minusy: "Refreshments"

Minusy: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Minusy: "Head support for 6 feet plus people on seats would be good"

Plusy: "The crew is really welcoming"
Minusy: "The seats are too narrow and a bit too hard"

Plusy: "Nice attention and good food. Plane and seats are confortable"

Minusy: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Plusy: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Plusy: "Being fed was amazing and watching free TV was great!"
Minusy: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Plusy: "Helpful and kind crew"
Minusy: "I wish there was WiFi"

Minusy: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Plusy: "the crew was nice"
Minusy: "Seat confort on long flights, leg rooms,"

Minusy: "Turn the lights on early making it hard to sleep"

Plusy: "Employees were very friendly"
Minusy: "The seats were very small"

Plusy: "Shirt flight but well catered, boarding was efficient and quick."
Minusy: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Plusy: "punctuality of boarding and flight time"
Minusy: "attitude of crew in business class: no sense of true hospitality"

Plusy: "Restrooms clean, decent food and drink, nice cabin crew."
Minusy: "No complaints"

Plusy: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Plusy: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Minusy: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Plusy: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Minusy: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Plusy: "I slept pretty much the whole time"

Plusy: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Minusy: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Minusy: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Plusy: "Nothing really"
Minusy: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Plusy: "Cabin crew were very professional."
Minusy: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plusy: "Excellent very good"
Minusy: "Everting so good ex"

Plusy: "Booked extra room seat which gave me good room for seating"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Plusy: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Minusy: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Plusy: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Minusy: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Minusy: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Plusy: "good service"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "The connection was way too tight."
Minusy: "Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently."

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Plusy: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Minusy: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"

Minusy: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Plusy: "I was i business class and the crew were very good"
Minusy: "nothing as it was not a long flight, only 3 hours"

Minusy: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plusy: "Was on time! Not croweded!"

Plusy: "Flight attendants are polite"

Plusy: "Smooth flying"
Minusy: "Choice of movies"

Plusy: "Good selection of movies. Cool flight data display."
Minusy: "Seems colder than other flights I've had."

Plusy: "Clean very good seats Nice aircraft very good crew Very clean"

Plusy: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"

Plusy: "Everything was on time"
Minusy: "I couldn’t change my seat"

Minusy: "Late takeoff caused me to miss connecting flight from helsinki to Tallinn"

Plusy: "Business class consisted of the same cramped seating as economy. No entertainment at all for the 6+ hour flight. Horrible food."

Plusy: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Minusy: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."

Plusy: "The crew was very helpful and kind. The plane extremely comfortable"

Minusy: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."

Plusy: "Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other."

Plusy: "Hot towels distributed before meal."
Minusy: "Sitting behind me plus the seat across from that in center was an adult with two children going to summer camp in US. There were 40 kids and several counselors on this flight. These two kids were much younger (4 or 5yrs) than any others going to camp. One of the kids could not sit still. The adult behind me sometimes held her in her lap which resulted in pushing on my seatback. While in her own seat the child did not have her seat belt on. Eventually the girl began using her arm rests on either side of the aisle to swing herself. I finally mentioned this and the lack of seat belt fastening to F.A. who said "They're from Latvia. These Eastern Europeans don't think about things the way you and I do." The child was blocking the aisle at times and the F.A. did nothing."

Plusy: "They were on time"
Minusy: "Low level service, quarrel at the check in about size of the hand luggage (fits all standards, excepts self imposed Finnair rule <8 kg). Poor to no service."

Minusy: "The entertainment kept shutting off, and the crew had to reset it about 5 times. They were very apologetic, and kept trying until finally getting it fixed."

Plusy: "A bit delaye in Departure but ok overall"

Plusy: "Finnair is great when nothing goes wrong..."
Minusy: "... but a disaster when things go wrong. Too many pilots "sick" on new year day so our HEL-SIN flight was cancelled. We spent three hours at the airport queueing and only getting a hotel. No alternative flight. We spent an hour waiting on line at their call center (no local numbers, only one Finland number) and got rebooked on a super tight HEL-FRA-LHR-SIN connectiob, which we barely made as the connection times were so short. Plus they messed up the checkin so we got denied boarding in Frankfurt and lost our suitcases. Perfect storm... we will NEVER take this airline again. Totally understaffed and I competent. Fly a major airline and pay a little more to avoid things like this..."

Minusy: "They lost my luggage at some point in the short journey."

Plusy: "Movie selection ok."
Minusy: "Minimal coach legreeom even for an average-height passenger."

Plusy: "Boarding was easy"
Minusy: "Drinks were for an additional charge"

Plusy: "Blueberry juice. And best coffee I ever had on an airplane."
Minusy: "Can't think of anything."

Plusy: "The accommodations made me feel like I was in first class!"
Minusy: "The screaming child behind me ):"

Plusy: "The crew did an excellent job definitely went beyond good service, I enjoyed the food and they came often offering drinks. It was probabky my first long flight I wasn't thirsty at all. Overall I was very happy with my trip hope thank you!"
Minusy: "I got slightly cold at one point and wished the lights were I little lower but I understand why the weren't."

Plusy: "The Iberia plane had a new interior, and possibly was a new plane. The new thinner padding on plane seats was not a problem at all. The crew was friendly and let me switch to a different seat that had an empty one beside it so I could stretch out more. A great flight."
Minusy: "I liked everything. They exceeded my expectations."

Plusy: "Flight attendants"
Minusy: "Operated by American. Delayed for 4 hours"

Plusy: "Polite and friendly flight attendants, smooth boarding procedure"
Minusy: "Trash everywhere on the plan by mid flight.... Broken tv screen"

Plusy: "Good service, on time, friendly and helpful flight attendants."

Minusy: "The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours"

Plusy: "The meeting I was attending in NY got postponed so I lost the full 1/2 return ticket. Nothing I could do, all at once all kinds of small text appear in big and over 400 $ was lost. This is the last time I book with Kayak. Better pay a bit more directly with the airline but do not have a deal like the Kayak deal. So please remove from all your sites. Thank you VV"

Plusy: "Flghr was operated by American Airline Flight was surbooked and I was lucky enough to be upgraded in business class Crew members were great, service excellent MK"

Plusy: "Everything was simple, straightforward, even a bit old fashioned. The crew was friendly, and the service was quick."
Minusy: "No complaints!"

Plusy: "Nice one"
Minusy: "Nice one"

Plusy: "That they actually gave a meal."
Minusy: "Main course of chicken and rice was clearly on the small size for a 10+ hour flight. The chicken was in some vague sweet and sour sauce. It was a good thing that I had bought sandwiches before boarding. Return flight LHR to LAX was on BA and the main course of chicken and mashed potatoes was substantially larger and tastier."

Plusy: "Flight was half empty, room to spread out"

Plusy: "I have a BA - Gold card- BA lounge was good."
Minusy: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Plusy: "Nothing"
Minusy: "I booked this trip thinking it was with a European carrier - I had specifically wanted to avoid an American carrier. I was unable to confirm my flight online and had to ring because at NO POINT was I sent info that it was AA and not Finnair. I was charge almost $60 for this service because I did not have the right references sent with my confirmation email. T he seats were cramped and uncomfortable, I was unable to pick my seat on any flight and despite my request could not change it. Boarding at Chicago was a farce, none of the ground crew seemed to be in charge and we barely started boarding with 20 mins to takeoff. Needless to say the flight left late and we had to wait to take off, and of course had to wait to land in London."

Plusy: "Brilliant direct flight"
Minusy: "The cost could be a lot cheaper"

Plusy: "service . Informed the status of flight immediately. which is very useful to plan."
Minusy: "If it is extra line to add for select the type of food, then it is useful the passenger. Because may some people are vegetarian then they know what they can have."

Plusy: "Crew was nice and boarding was on time"
Minusy: "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."

Plusy: "Finn air floor Crew was very polite & HiFly air crew was nice & attentive"
Minusy: "No entertainment, non so ever"

Plusy: "I was feeling very comfortable, the hospitality was excellent, the flight was great Thanks very much on everyone"

Plusy: "I thought it was a great experience although I slept through most of it. However the electronic boarding passes did not work so I had to go to the desk for a paper one. Everything else good, I will fly again with finnair."

Plusy: "I was running late getting through check-in because there was an abandoned backpack that caused a huge mob scene and delay. The American Airlines/(Finnair) check-in staff were WONDERFUL and made it all OK, pulling us out of the mob to get us through check-in. Then I went through security, which the check-in staff had tried to expedite, and got stopped for a random inspection. Then, after boarding passes were scanned, I was again stopped for a random search that took apart every zippered corner of my purse and my carry-on bag. But again, everyone was lovely to deal with. By the time I got on the plane I was grateful for having caught the flight, and for the kindness of the Paris staff, and marveling at what an obstacle course it had been. And I had enough leg room."
Minusy: "1. The sound on my in-flight screen did not transmit the movie sounds, so I read a book all the way back. 2. The red wine was great to have. The food was like school cafeteria food, so I ate what I had brought with me. 3. The seats on airplanes never fit my body right. I sit very straight and upright, and I'm fairly tall. The airplane seats keep forcing my head forward and my back into a hunch."