Znajdź tanie loty na trasie Kraków Balice - Phuket (KRK - HKT)

Plusy: The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent.

Minusy: My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back.

Minusy: One hour late for take off...

Plusy: On time, nice breakfast

Minusy: Not enough leg room, same as everyone

Minusy: Food terrible

Plusy: Personalized service

Minusy: Sound kept going of on movie

Plusy: Comfort

Minusy: On our departure flight the entertainment system stopped working completely at my daughter's seat mid-flight (the whole screen went black, remote control and all). The flight attendant tried and was unable to fix it, so they moved a passenger in the row my husband and I were in and put my daughter there. None of the entertainment systems worked well, the touch screens were barely responsive - they definitely need updating. On our return flight the power in the whole row that my three pre-teen kids were in stopped working. Again the flight attendant tried unsuccessfully to fix. My husband and I switched rows with them so they could continue to watch movies. Each time we called the flight attendant she came, said she would try to reset the systems and that we should wait a few minutes. We waited and ultimately had to go find her again to be told the same thing again. After this happened three times she sent the manager over who said she could not fix it since that would mean that the whole area would have to be reset and they didn't want to disturb anyone else. The only solution they offered was to give my husband and I open seats (not together and not near our kids) around the cabin. We did not want to split up, so my husband and I spent the rest of the hours of the flight in the dark (lights didn't work either as they are connected to the system) reading with the light from our cell phones. None of the people who came to assist us really seemed to care at all about our comfort or situation.

Minusy: We stayed a long time in plane before take offf... Although I am a petit size snd was uncomfortable with my chair..They missed my meal.. I waited and wSited and nothing came up.. when i askef the crew, they said they served it alreafy without me noticing it, without any other explanation..or appology.. and it was too late to get me one.. It took time yo receive our bags as well it was mire than thd average waiting time.

Plusy: quiet cozy welcoming resort.

Minusy: Overall it was a good experience, my only suggestion is that airline should I force the carrion rule a little more

Minusy: delay

Plusy: Enough leg room

Minusy: Bad food, no water is offered between the meals, apothetic attendants.

Plusy: The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out

Minusy: Boarding was chaotic and congested with not much information or order.

Plusy: Great service

Minusy: Still waiting to board after missing this connection had to be booked on another airline

Plusy: Crew was awesome

Minusy: .

Plusy: Flying with KLM is a pleasure

Plusy: Shirt flight but well catered, boarding was efficient and quick.

Minusy: Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside

Minusy: Still waiting to board after missing this connection had to be booked on another airline

Plusy: The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out

Minusy: Boarding was chaotic and congested with not much information or order.

Plusy: smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value.

Minusy: having to come back from vacation!!

Plusy: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Minusy: Head rest on Seats tilts slightly forward making long flight uncomfortable

Plusy: Everything was on time and efficient.

Plusy: Loved the German touches like real silverware, good wine, and German movies with English subtitles! Also appreciated lots of liquids and never had to go searching for hydration.

Minusy: Everything was great until we landed and I stood up in the aisle. A woman two rows behind opened the overhead compartment and pulled her huge backpack out, landing it right on my head! OUCH! I scolded her and she apologized, but, REALLY? Perhaps the crew needs to reiterate how dangerous this is to do! My head still hurts a little on top, almost a week later. Ugh.

Minusy: On our departure flight the entertainment system stopped working completely at my daughter's seat mid-flight (the whole screen went black, remote control and all). The flight attendant tried and was unable to fix it, so they moved a passenger in the row my husband and I were in and put my daughter there. None of the entertainment systems worked well, the touch screens were barely responsive - they definitely need updating. On our return flight the power in the whole row that my three pre-teen kids were in stopped working. Again the flight attendant tried unsuccessfully to fix. My husband and I switched rows with them so they could continue to watch movies. Each time we called the flight attendant she came, said she would try to reset the systems and that we should wait a few minutes. We waited and ultimately had to go find her again to be told the same thing again. After this happened three times she sent the manager over who said she could not fix it since that would mean that the whole area would have to be reset and they didn't want to disturb anyone else. The only solution they offered was to give my husband and I open seats (not together and not near our kids) around the cabin. We did not want to split up, so my husband and I spent the rest of the hours of the flight in the dark (lights didn't work either as they are connected to the system) reading with the light from our cell phones. None of the people who came to assist us really seemed to care at all about our comfort or situation.

Plusy: Personalized service

Minusy: Sound kept going of on movie

Plusy: on time departures,kochi airport is great ,overall a nice trip

Minusy: the inflight service on the flight from kochi to dubai was not good.staff seem to be hostile,and not at all courteous.

Plusy: Food Staff Service Aircraft

Minusy: Nothing

Plusy: The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out

Minusy: Boarding was chaotic and congested with not much information or order.

Minusy: Very slow service at checkin, was not even available when I arrived at the airport

Plusy: Staff very pleasant

Minusy: Evening snack was not the greatest breakfast was pretty food

Plusy: Flying with KLM is a pleasure

Plusy: The entertainment selection.

Minusy: The watermelon in the salad was almost spoiled.

Plusy: For other people it seemed to work.

Minusy: On our departure flight the entertainment system stopped working completely at my daughter's seat mid-flight (the whole screen went black, remote control and all). The flight attendant tried and was unable to fix it, so they moved a passenger in the row my husband and I were in and put my daughter there. None of the entertainment systems worked well, the touch screens were barely responsive - they definitely need updating. On our return flight the power in the whole row that my three pre-teen kids were in stopped working. Again the flight attendant tried unsuccessfully to fix. My husband and I switched rows with them so they could continue to watch movies. Each time we called the flight attendant she came, said she would try to reset the systems and that we should wait a few minutes. We waited and ultimately had to go find her again to be told the same thing again. After this happened three times she sent the manager over who said she could not fix it since that would mean that the whole area would have to be reset and they didn't want to disturb anyone else. The only solution they offered was to give my husband and I open seats (not together and not near our kids) around the cabin. We did not want to split up, so my husband and I spent the rest of the hours of the flight in the dark (lights didn't work either as they are connected to the system) reading with the light from our cell phones. None of the people who came to assist us really seemed to care at all about our comfort or situation.

Plusy: Cleaningness

Minusy: Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right.

Plusy: Crew was awesome

Minusy: .

Plusy: Very friendly and helpful crew.

Minusy: Still waiting to board after missing this connection had to be booked on another airline

Plusy: The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out

Minusy: Boarding was chaotic and congested with not much information or order.

Plusy: On time boarding . Crew was helpful

Minusy: Food was not satisfactory

Plusy: Cleaningness

Minusy: Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right.

Plusy: The entertainment system. Easy to use and huge variety.

Minusy: The crew seemed very immature. They were more interested in gossiping about their social life and seemed to consider the job as secondary to why they were there.

Minusy: We stayed a long time in plane before take offf... Although I am a petit size snd was uncomfortable with my chair..They missed my meal.. I waited and wSited and nothing came up.. when i askef the crew, they said they served it alreafy without me noticing it, without any other explanation..or appology.. and it was too late to get me one.. It took time yo receive our bags as well it was mire than thd average waiting time.