KRK - HKT
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1 dorosły
Ekonomiczna
czw. 9.3
czw. 16.3
KAYAK wyszuka za Ciebie
Warto wiedzieć
Poza sezonem: | Marzec |
|---|---|
Szczyt sezonu: | Grudzień |
Najtańszy lot | 1 814 zł |
Śr. cena w obie strony | 3 995 zł |
Dobra oferta w obie str. | 4 314 zł |
Dobra oferta w jedną str. | 2 515 zł |
Najlepszy moment na ominięcie tłumów ze średnio 23% spadkiem ceny.
Najpopularniejszy moment na lot ze średnio 31% wzrostem ceny.
Lot Kraków Balice - Phuket
(średnia cena z ostatnich 2 tygodni)
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Kiedy kupić bilety na lot z Kraków do Phuket
Przewidywana cena za lot w obie strony
Średnia cena w poszczególnych miesiącach
Ceny lotów a czas do początku podróży
Najlepsze wskazówki, jak znaleźć tani lot z Krakowa
- Szukasz tanich lotów? 25% osób korzystających z naszej strony znalazło połączenia na tej trasie za 2 515 zł lub mniej w jedną stronę oraz 4 314 zł lub mniej w obie strony.
- Najtańszy lot na trasie Kraków — Phuket znaleziono śr. 60 dni przed wylotem.
- Rezerwuj z przynajmniej 6-tygodniowym wyprzedzeniem, by znaleźć ceny poniżej średniej.
- Szczyt sezonu wypada na Listopad, Grudzień i Styczeń. Najtańszy miesiąc na podróż to Marzec.
- Wylot poranny jest średnio* o 13% droższy niż wieczorny.
Najczęściej zadawane pytania dotyczące lotów z Krakowa do Phuket
Top linie (3) obsługujące trasę Kraków Balice – Phuket
Wyniki na podstawie opinii użytkowników KAYAK8,3
EmiratesWynik na podstawie 15438 opinii
8,3Wejście na pokład
8,2Komfort
8,4Załoga
8,5Rozrywka
8,0Jedzenie
Fantastyczny lot z busiess class
Plusy: "Crew was great"
Minusy: "The seats were pretty stiff compared to the A380 business class seats on my preceding flight."
Plusy: "Everything"
Minusy: "No need for improvement"
Minusy: "It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!"
Plusy: "The crew was very polite and professional."
Minusy: "There could be more legroom."
Plusy: "All"
Minusy: "To be cabin in business class"
Plusy: "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
Minusy: "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."
Minusy: "Everything was great It’ was a long flight and the seats are not comfortable I wish the first class tickets were more reasonably priced for a normal person that wants to be more comfortable in a long flight. But everything else was perfect!! Thank you."
Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."
Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."
Plusy: "They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever."
Minusy: "Nothing negative about this flight."
Plusy: "Service on the plan was excellent. Food was delicious"
Plusy: "Comfort and friendly crew and the food was very delicious and not forgetting the entertainment was excellent."
Minusy: "N/A"
Plusy: "Great food and Entertainment"
Minusy: "Nothing"
Plusy: "Comfort level was below expected for Emirates today, because the flight was very packed. I didn’t get the ability to choose or change my seat while checking in online and checking in at the counter and was not able to change out of a middle seat. We also took off 1hr + after the original departure time."
Minusy: "Not sure why I wasn’t able to change my seat during check-in, this is usually standard. Other than that, the flight was fine."
Minusy: "Everything was perfect"
Plusy: "Nothing"
Minusy: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
Plusy: "Dinner was good, breakfast a bit ordinary"
Minusy: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"
Plusy: "Everything!"
Plusy: "Emirates is the best Airline"
Minusy: "Everything"
Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"
Minusy: "Food. And also seats. We r silver class and should have been assigned better seats."
Plusy: "The seats are relatively good on the newer A380s. The film selection was good."
Minusy: "The meal was poor."
Minusy: "Newark airport is depressing. Lighting in boarding area is simply awful. Also, cab fare to and from NYC is much too high. Midnight departure time of the flight to Greece is inconvenient. It is just too late. Getting through customs at Newark is a chore. There are not enough computers for passengers to report what they have to report. Also, many passengers I saw did not know how to use a computer."
Plusy: "I slept well since I updated to business class."
Minusy: "Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip."
Plusy: "Cabin crew"
Minusy: "Nothing i like even."
Plusy: "Best airline so far for economy long haul flight, was emerites flight"
Minusy: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"
Minusy: "From Dubai to London was very cold in the plane"
Plusy: "Flight was delayed by 7 hours because of techinical issues"
Plusy: "Almost $1400 value items were broken in my two fregile box/bag."
Plusy: "Smoothness of the flight."
Minusy: "Nothing."
Plusy: "Nothing at all"
Minusy: "Flighet delay"
Plusy: "- Excellent entertainment. New movies in various languages."
Minusy: "- Crew not very attentive with infant and infant needs (i.e. bassinet). - Only 2 full meals and 1 snack for a 15 hours flight. First meal (breakfast) was served about 2-3 hours after take-off. Flight took off at 10 am so perhaps first meal should have been lunch. - Heard another passenger requesting veg. meal but crew said they don't have any extras and only serve special meals for those who request before. For a flight in which 60-70% of passengers are Indians, some extra vegetarian meals should be available (for those who do not know how to book it in advance)."
Minusy: "I had opted for wheelchair assistance and the same was not provided in New York airport. She was left on a taxi alone to get to next terminal. As she was traveling alone and has problems on her legs , she got nervous and this travel was a stress full one."
Plusy: "I like the confirt and the on time flight."
Minusy: "As I'm pilot and being my first flight in a A380, I would like to visit the plane what was denied by a cabin crew."
Plusy: "Everything..."
Plusy: "Everything"
Plusy: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Minusy: "Delayed flight with little or no apology. Lots of waiting and an attitude of - this is just how it is. That's true, but information goes a long way to smooth delay situations. Emirates failed at this."
Minusy: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Minusy: "Ran out of vegetarian meals by the time they got to my seat. So I had to make do with some biscuits and bread"
Plusy: "The staff who checked me in at chennai were rude and unhelpful. They spoke in an unacceptable manner - when asking why about my baggage weight. Discriminating against musicians - rude to women. Very poor experience. I did not even get a receipt for my extra baggage for which I paid 50 usd."
Minusy: "Rude staff at ground on chennai and seeking to make money, discriminatory"
Plusy: "Did not get drinks at all until dinner was erred which was over 2 hours into the journey. May have been ok if I hadn't just run from a late arriving connection to make this leg of my flight and I was so thirsty!! Naturally they were out of what would have liked for my meal. However the worst part is that Mt luggage didn't make it to Heathrow with my flight and the service in trying to get my bags back has been shocking. Considering I was told my bags would be arriving in London 2 hours later I still do not have my bage in my possession- a day and a half later. And trying to get to talk to someone to help. This has been so frustrating and disappointing."
Plusy: "Food was great. Service was great."
Minusy: "Need to have more leg space for a long haul flight."
Plusy: "Good connecting experience in Dubai."
Minusy: "Comfort of seats could be better"
Plusy: "Tak jak wyżej;)"
Minusy: "Nic"
Plusy: "Tak jak wyżej.."
Minusy: "Nil"
Plusy: "Spacious seating."
Minusy: "I wanted to sit upstairs"
Plusy: "Very few passengers on the plane allowing to use more space than normal"
Minusy: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"
Minusy: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."
Plusy: "food courtesy boarding"
Minusy: "seats"
Zagubiony bagaż bez informacji
Plusy: "Crew"
Minusy: "Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion."
Plusy: "The crew was very professional and courteous."
Plusy: "The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft."
Minusy: "Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :("
Minusy: "Boarding was late and line was very lonf"
Minusy: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""
Minusy: "It would have better if the flight wasn’t 5 hours late."
Plusy: "Everything"
Minusy: "Nothing"
Plusy: "Seat was comfortable, food was very good."
Plusy: "Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks"
Plusy: "Crew was attentive and overall I enjoyed the flight"
Minusy: "Food could have been better"
Plusy: "We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced."
Minusy: "I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone."
Plusy: "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Minusy: "All good!"
Minusy: "The crew responsible for boarding did not provide timely information (especially on who boarding order) and "made up" for this lack of communication by yelling and screaming at passengers as if they were cattle."
Plusy: "The stewardesses were absolutely amazing, asking/ offering beverages in between main meals t/ out the whole flight! They were just doing their job above and beyond! Wonderful crew especially the girls in the section 30’s on the side FGJK, THANK YOU SO MUCH! YOU WERE AMAZING!"
Plusy: "The. Crew were amazing"
Minusy: "Lpst my luggage"
Plusy: "I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over"
Plusy: "Same as above"
Minusy: "SAME AS ABOVE"
Plusy: "Service and food were good considering it was "plane food". No delay whatsoever."
Minusy: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."
Minusy: "Seats are very cramped"
Plusy: "A very pleasant and efficient experience. The gate personnel were very helpful with a boarding pass snafu. We decided to check a bag, and the automated option saved us a lot of time and was very easy."
Plusy: "Everything"
Minusy: "That it wasn’t a flight to Denver"
Minusy: "None"
Minusy: "The flat bed is narrow and VERY hard."
Minusy: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."
Plusy: "Everything except the seats."
Plusy: "Great seats,comfortable, food was delicious,good section movies. Friendly staff"
Minusy: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."
Plusy: "On time and standard service."
Plusy: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Minusy: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Plusy: "It was a great flight. Even the food wad good, especially the snacks!"
Plusy: "Everything. They are in their own class."
Minusy: "Nothing"
Minusy: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."
Plusy: "Service was great staff very attentive food was good and crew makes sure you are never hungry or thristy"
Minusy: "It was a 11 hour flight and coach seats too small to sleep"
Plusy: "The way of treatment"
Minusy: "The landing was terrible"
Plusy: "Service and food were amazing! The flight crew were wonderful and gave us a tremendous amount of intention!"
Minusy: "Nothing... the flight was great!"
Minusy: "Flight cancelled so I didn't like it at all"
Plusy: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Minusy: "The flight was an hour late, causing us to miss our connecting flight."
Plusy: "See above. Zurich is a very easy airport and even though our layover was short we never felt rushed or stressed."
Plusy: "From my previous flight, the crew informed the flight attendants to LA about my condition. This crew checked in with me every few hours to make sure I was comfortable and had enough tissues and tea to make it through the 12 hours."
Plusy: "Comfortable and safe flight"
Minusy: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"
Plusy: "Friendly staff"
Minusy: "This aircraft should be retired long time ago"
Plusy: "fast boarding, great crew."
Minusy: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"
Plusy: "The food, the crew, and the smooth landing"
Minusy: "The seats. Kind of uncomfortable"
Plusy: "The movie selection was good and I found a new series to watch. The food was good. Liked the cheese and chocolate."
Minusy: "Wish I had more leg room. The long flights cause fluid build up in my legs which was very uncomfortable for eight hours."
Plusy: "Great flight crew, on time performance"
Minusy: "Seats could be more comfortable"
Plusy: "At Montreal I was made to go through the customs, exit the airport, get the boarding pass, go through security check again. I was subjected to unnecessary hassle as Air Canada did not issue me boarding pass for the section of Motreal to Zurich at Los Angeles airport. Had I known that I have to come out of the airport, I would not have bought this ticket. Hopefully same ordeal is not repeated while returning from Zurich to Los Angeles via Montreal on June 30, 2016. There was a long queque at Montreal to board the place as it was not organized in zone wise."
Plusy: "Good staff, food, service"
Minusy: "No leg room for us tall people!"
Plusy: "Good staff, food, service"
Minusy: "No leg room for us tall people!"
Obsługa, fotele, możliwość ładowania, jedzenie i napoje na plus! Brak anglojęzycznych podpisów w filmach (głównie tylko holenderskie), ograniczona oferta filmów oraz kiepsciutkie słuchawki na minus.
Bardzo dobra obsługa, jedzenie i wygodne fotele. Pomiędzy fotelami na dole są gniazdka elektryczne a w oparciach z przodu złącza USB. Lepiej wziąć swoje słuchawki na małego jacka, bo te które rozdają mogą nie pasować dobrze do Twoich uszu;)
brak informacji że nie będzie ekranów w z filmami :( Przygotowałbym sobie inne zajęcie
Wylot opóźniony o ponad godzinę bez podania przyczyn. Walizka nie doleciała. Odbiór,gdy dotarła tylko z lotniska, nie dostarczają do hotelu. KLM przesyłał mi informacje po holendersku zamiast po angielsku.
Nice personnel on board,
Minusy: "Bigger seats the new ones are way to narrow"
Plusy: "The crew was professional & friendly"
Minusy: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Minusy: "When its rain we shouldn’t walk to the air plain"
Plusy: "The crews were pretty great!"
Minusy: "The regulating of the temperature."
Plusy: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Plusy: "The crew was great. The soecial meal request was hadled well despite oversight."
Minusy: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Plusy: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minusy: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Minusy: "Not being 1 hour late"
Plusy: "the drinks"
Minusy: "seat reservation. having to pay for luggage...."
Minusy: "Delays, took my hand luggage into the hold,"
Plusy: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Minusy: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Plusy: "Seating is tight. The crew was great !"
Minusy: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Plusy: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Minusy: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Minusy: "Turn the lights on early making it hard to sleep"
Minusy: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Plusy: "Everything OK"
Minusy: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Plusy: "NOTHING"
Minusy: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Minusy: "wasn't able to take the flight since I missed it"
Minusy: "Nothing special"
Plusy: "The staff tried to help me when it was evident we would not arrive on time"
Minusy: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Plusy: "punctuality of boarding and flight time"
Minusy: "attitude of crew in business class: no sense of true hospitality"
Plusy: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Minusy: "That it didn’t happen."
Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"
Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"
Plusy: "Crew"
Minusy: "N/a"
Plusy: "Nice to have a wrap for the snack."
Minusy: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Minusy: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Plusy: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Minusy: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Minusy: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Plusy: "Nothing"
Plusy: "The food service was good and the flight attendants were friendly."
Minusy: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Minusy: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Plusy: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Minusy: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Minusy: "They stole my money"
Plusy: "Flight was delayed for three hours and was a very stressful flight"
Minusy: "Flight was not on time and got to destination very very late pier management of aircrafts"
Plusy: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Minusy: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Plusy: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Minusy: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Plusy: "Thankful for coffee being served without charge. Not all airlines do that."
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