Znajdź tanie loty liniami Emirates

Business Class Below Average Service

Minusy: The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways.

Terrible Service for Business Class

Minusy: The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways.

Plusy: The entertainment systems is good a lot of choices.

Minusy: The toilet are so dirty, nobody cleaning them for the entire trip that's more than 15hours, unacceptable for the price they charged.

boarding was inefficient

Plusy: customer service of crew was good.

Minusy: there were many who were selected for extra screening (code SSS) this process added a great amount of confusion (without any communication) we were screened and put in an isolation area where we were not allowed to leave or use a bathroom. We were there for over one hour. at one point, we were moving into a long tube like structure where we stayed for at least 30 minutes while others were boarding from an different ramp. the communication was non existent and we were made to feel like prisoners. actually, we were prisoners.

Leaking AC on passengers

Plusy: I loved the layout of the plain and its size. It can fit a lot of people and you can definitely see that Emirates prides in their airline.

Minusy: We were sitting in row 36 (D,E,F,G). Everything was fine until we realized there was a leak in the plane. On take off and landing the A/C leaked all over our clothes and seats. When we reacted and stood up, the flight attendant screamed at us and told us to sit down. Afterwards, the flight attendant asked us what was wrong and she had realized that the AC had leaked on us. All she did was put towels on our seat and walked away. For at least 10 minutes I had to raise a towel to catch the water from dripping onto our heads during lift off and landing.