Znajdź tanie loty na trasie Kraków - Rzym-Ciampino

Plusy: Seats don't recline. Flights are always late.

Minusy: Check in process is stupid and staff was very unhelpful.

Plusy: Good pilot

Minusy: Chairs

Plusy: Nothing

Minusy: The fact that there was no guidance for any part of the flight. Including boarding. We were not notified to print out documents ahead of time and were required to pay a $35 fee for printing our boarding passes at the airport. Not to mention the people at the service desk were not pleasant. I will never fly this airline again.

Plusy: Arrived in time

Minusy: Flight was too noisy, There were three Spanish couples with children that did not cared about other passengers, leaving their children running about, and changing places among themselves, shouting, and annoying others. The airline should impose rules for these types of passengers.

Minusy: A bit more space but for the price you can’t really complain

Plusy: I really enjoyed my window seat. The flight was on time and sightly early which was great.

Minusy: I didn’t realize it was an outdoor boarding process so i wasn’t prepared for the rain. But i will be ready next time!

Minusy: The flight was okay but 40 minutes late due to issues at Hamburg Airport. I.e. the problem was not with the actual flight or with Ryanair.

Minusy: I did not check in online and was charged a huge fee, 55 euro to be exact. It would have been a nice reminder from the airline to have emailed with reminder to do so and what kind of fee I would be expecting to pay if I did not check in. Very ridiculous and rude customer service.

Plusy: Nothing really stood out

Minusy: Rude air hostess who was ignoring us in particularli where I was nearly fainting

Plusy: Price of flight was good.

Minusy: Price of snacks is a rip-off. Seating is cramped.

Plusy: Nothing. I never took a flight so bad in my life.

Minusy: They could have another line to the people that couldn’t make check-in online, but they prefere to charge you a amount of $55,00 euros. Me and my husband tried to do the check-in online but the system was out off service and than when we tried again, 2 hour before departure, it was no possible

Minusy: Nothing

Plusy: None

Minusy: Rude customer service

Plusy: Crew were friendly

Minusy: Chose priority boarding, waste of time so did everyone else. Long queues to board.

Minusy: Delayed.

Plusy: Nothing, only good thing was that the girl at the check-in was very nice and felt bad for the situation, then inside the plane after we landed, the manager was very attentive and nice to me, she heard my complaints and made sure I spoke my part.

Minusy: - They charged me 55 GBP for missing the check-in - They didn't let me facture the suitcase even tho I paid for the priority entrance. I had to throw away my liquid bottles. - While boarding one of the flight attendants told me to walk faster because they were late, even though I had two heavy bags in both of my hands. Then he insulted me in Italian and after I asked him 8 times to tell me what he said to me he told me to shut up and sit down. I sat down for 2 hours in a very bad mood trying to control myself from starting a fight. After the flight I waited and spoke with the manager about it, If I'm not wrong the name of the attendant was Luca and the manager heard my complaints. This was the worse flight of my entire life, I have never been treated so disrespectfully in a plane, I felt humiliated. I will never touch a Ryanair plane ever again. I definitely should be getting a refund for this.

Plusy: The desire to keep up with the schedule. impressive.

Minusy: Memmingen Airport does not call "Priority" card holders at the beginning of boarding passengers.

Plusy: Staff was very friendly both ground and cabin. Flight left a little late but all in all it was a good service. I certainly wouldn't complain.

Minusy: I didn't particularly like the constant upsale(online)but then it is a budget airline, so this is to be expected these days

Plusy: None

Minusy: Rude customer service

Plusy: Całość podróży przebiegła bardzo sprawnie.

Minusy: Ciagle zawracanie głowy proponowanymi przez obsługę usługami, ale wiem ze dzięki takim zabiegom linie mogą sobie pozwolić na oferowanie tak atrakcyjnych cen za loty :)

Minusy: Ryanair website did not work properly for check in and I was charge 110euro extra upon arrival at Athens airport - myself and my fiancé are very disappointed. We arrived at the airport 2 hours before our flight and we were told we could not complete our check in process as it was only available online. The flight had delayed 1 hour and we still payed 110 euro. The crew had very rude attitude. This was the first time flying with Ryanair and it was a complete disaster. I believe it is unacceptable to pay for something that it was not my mistake and I except to receive a response from you soon.

Plusy: Crew were very attentive. Seats usual Ryan Air not the most comfortable seats. Boarded FIRST as was special assistance which is much better than being boarded last with everybody looking at you & no room for hand luggage at your seat so having to get somebody to place it further down plane.

Minusy: My special assistance required lift off plane which didn't happen so I along with people on crutches had to try negotiate way down steps in the wind & rain.

Minusy: Nothing

Plusy: Nothing.

Minusy: Punctuality, honesty, customer service.

Minusy: Ryanair website did not work properly for check in and I was charge 110euro extra upon arrival at Athens airport - myself and my fiancé are very disappointed. We arrived at the airport 2 hours before our flight and we were told we could not complete our check in process as it was only available online. The flight had delayed 1 hour and we still payed 110 euro. The crew had very rude attitude. This was the first time flying with Ryanair and it was a complete disaster. I believe it is unacceptable to pay for something that it was not my mistake and I except to receive a response from you soon.

Plusy: The crew was good, the fly was hot the air conditioning not cooling.

Minusy: The time of departure

Plusy: Staff was very friendly both ground and cabin. Flight left a little late but all in all it was a good service. I certainly wouldn't complain.

Minusy: I didn't particularly like the constant upsale(online)but then it is a budget airline, so this is to be expected these days

Plusy: None

Minusy: Rude customer service

Minusy: It was late. Usual hearding us into pens like cattle . Hurry up and wait

Minusy: Rude staff, unprofessional

Plusy: Terrible crew impolite and rude

Plusy: Terrible crew impolite and rude

Plusy: On time.

Minusy: Better seats

Plusy: I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff

Minusy: Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again.

Plusy: Fast flight with no issues

Minusy: Check In- as the airport was so busy, I nearly missed my flight due to queuing in lines for long times and poor communication form airport staff as to priority boarding etc

Plusy: The price of the tickets was good.

Minusy: It’s Ryan Air you get what you paid for.

Plusy: Arrived in time

Minusy: Flight was too noisy, There were three Spanish couples with children that did not cared about other passengers, leaving their children running about, and changing places among themselves, shouting, and annoying others. The airline should impose rules for these types of passengers.

Plusy: Staff was very friendly both ground and cabin. Flight left a little late but all in all it was a good service. I certainly wouldn't complain.

Minusy: I didn't particularly like the constant upsale(online)but then it is a budget airline, so this is to be expected these days

Plusy: On time and well maintained

Minusy: Air conditioning was too weak.

Minusy: Opóźnienie ponad 40 min.

Plusy: Terrible crew rude and impolite

Plusy: Crew was nice.

Minusy: Confusion about getting boarding passes. Checked in online for party of 2 but later found out we had to pay for second person at airport. Weird! Seats were "cozy" that's code for small and cramped. Good thing I'm a small person and flight was short.

Minusy: Ryanair pricing / baggage is so rapacious but it does keep ticket prices down....

Minusy: Ryanair website did not work properly for check in and I was charge 110euro extra upon arrival at Athens airport - myself and my fiancé are very disappointed. We arrived at the airport 2 hours before our flight and we were told we could not complete our check in process as it was only available online. The flight had delayed 1 hour and we still payed 110 euro. The crew had very rude attitude. This was the first time flying with Ryanair and it was a complete disaster. I believe it is unacceptable to pay for something that it was not my mistake and I except to receive a response from you soon.

Plusy: I was in Emergency row by myself!

Minusy: I felt like I was always being sold something throughout the Ryanair experience. It’s too much.

Plusy: The crew was good, the fly was hot the air conditioning not cooling.

Minusy: The time of departure

Plusy: Although we were over a how late leaving the cabin crew were professional and polite. An absolute credit to the company.

Minusy: Make all seats non-recline and more sturdy, I don't want to be able to feel the person behind leaning on it or their knees pushing through into my back.

Plusy: Seats don't recline. Flights are always late.

Plusy: The flight was comfortable enough for a short haul flight. Hostesses were fine I didn't have the need to deal with them tbh not very happy looking

Minusy: Delayed. This happens so it's fine. We get to the gate to then have to load our own non priority bags on the baggage carriage ourselves with people pushing others off the back side (accidentally). That was not well orgakised at all. I don't understand why we have to pay to sit together? Seat here available to have people sit together. It's a terrible money making tool especially if you have older children who are nervous flyers it means you have no choice but to pay which is unfair

Plusy: Crew good.

Minusy: It took a long time to board.

Plusy: Crew were good. Boarding seemed to be good. When we eventually got going the flight was good and very quick (35mins)

Minusy: We sat on the plane for 1 hour without moving anywhere as there was a discrepancy with the numbers they thought they had and the list (or something). When we were cleared for take off we then had to get in a massive queue before we could leave.

Minusy: Rude staff, unprofessional

Minusy: A bit more space but for the price you can’t really complain

Plusy: Fast process when we landed and staff were really good - patient and friendly (on the flight)

Minusy: Priority queue was the longest! Had to help mother with baby and pram down stairs to bus for flight. Feel they should have been given help and real priority

Minusy: More legroom but then I'm tall. Otherwise just what you would expect from a budget airline

Minusy: It was late. Usual hearding us into pens like cattle . Hurry up and wait

Minusy: Every thing was perfect . Thanks

Plusy: The flight was comfortable enough for a short haul flight. Hostesses were fine I didn't have the need to deal with them tbh not very happy looking

Minusy: Delayed. This happens so it's fine. We get to the gate to then have to load our own non priority bags on the baggage carriage ourselves with people pushing others off the back side (accidentally). That was not well orgakised at all. I don't understand why we have to pay to sit together? Seat here available to have people sit together. It's a terrible money making tool especially if you have older children who are nervous flyers it means you have no choice but to pay which is unfair

Minusy: The flight was 2 hours late, boarding incredibly unorganized, and instructions from the flight crew were not understandable