Znajdź tanie loty na trasie Kraków Balice - Rzym Ciampino (KRK - CIA)

None

Rude customer service

I had to pay €55 extra to check in which I have never heard. It was not stressed enough that that had to be done. Boarding was delayed. The flight was supposed to arrive at 12:30 am and arrived over an hour later. I arrived at my destination 3am and kept people up waiting for me. My large suitcase was covered in beer.

Comfortable seats and good communication at the airoplane

Poor and tough language of some of the warking staf, poor instructions, very bad language at the airport before going to the airoplane and delay by half an hour

The flight was comfortable enough for a short haul flight. Hostesses were fine I didn't have the need to deal with them tbh not very happy looking

Delayed. This happens so it's fine. We get to the gate to then have to load our own non priority bags on the baggage carriage ourselves with people pushing others off the back side (accidentally). That was not well orgakised at all. I don't understand why we have to pay to sit together? Seat here available to have people sit together. It's a terrible money making tool especially if you have older children who are nervous flyers it means you have no choice but to pay which is unfair

None

Rude customer service

They were cooperative with us and gave clear instructions

Delay in the flights both going and returning, poor landing

Booked 3 flights all on Ryanair for a trip inside Portugal. The booking agent, Gotogate.com, and Ryanair left me deserted. Some error occurred and I received the same flight booking # for all 3 the flights. I discovered this when trying to retrieve my boarding pass for the second flight. Neither company fixed the problem and I could not board the flight. I ended up having to rent a car and drive to Porto (6 hours away). Neither company have anyone that can assist with these issues on the weekend. The worst experience I could have had on my birthday vacation.

Flight crew was good.

Flight 40 mins late

I had to pay €55 extra to check in which I have never heard. It was not stressed enough that that had to be done. Boarding was delayed. The flight was supposed to arrive at 12:30 am and arrived over an hour later. I arrived at my destination 3am and kept people up waiting for me. My large suitcase was covered in beer.

Delayed by 1hr and waitied 20 minutes to disembark plane waiting for bus.

The flight was comfortable enough for a short haul flight. Hostesses were fine I didn't have the need to deal with them tbh not very happy looking

Delayed. This happens so it's fine. We get to the gate to then have to load our own non priority bags on the baggage carriage ourselves with people pushing others off the back side (accidentally). That was not well orgakised at all. I don't understand why we have to pay to sit together? Seat here available to have people sit together. It's a terrible money making tool especially if you have older children who are nervous flyers it means you have no choice but to pay which is unfair

Booked 3 flights all on Ryanair for a trip inside Portugal. The booking agent, Gotogate.com, and Ryanair left me deserted. Some error occurred and I received the same flight booking # for all 3 the flights. I discovered this when trying to retrieve my boarding pass for the second flight. Neither company fixed the problem and I could not board the flight. I ended up having to rent a car and drive to Porto (6 hours away). Neither company have anyone that can assist with these issues on the weekend. The worst experience I could have had on my birthday vacation.

The price

Confusing baggage policy. You are told to take your bag to the gate where it will be taken and put in the hold. It is not made clear that this bag must go through security with you and therefore cannot contain liquids. We had to jettison a lot of toiletries. When we got to the gate we were allowed to take the bags on anyway. What is the point of this?

Crew was nice.

Confusion about getting boarding passes. Checked in online for party of 2 but later found out we had to pay for second person at airport. Weird! Seats were "cozy" that's code for small and cramped. Good thing I'm a small person and flight was short.

None

Rude customer service

Comfortable seats and good communication at the airoplane

Poor and tough language of some of the warking staf, poor instructions, very bad language at the airport before going to the airoplane and delay by half an hour

I had to pay €55 extra to check in which I have never heard. It was not stressed enough that that had to be done. Boarding was delayed. The flight was supposed to arrive at 12:30 am and arrived over an hour later. I arrived at my destination 3am and kept people up waiting for me. My large suitcase was covered in beer.

Crew was nice.

Confusion about getting boarding passes. Checked in online for party of 2 but later found out we had to pay for second person at airport. Weird! Seats were "cozy" that's code for small and cramped. Good thing I'm a small person and flight was short.

The price

Confusing baggage policy. You are told to take your bag to the gate where it will be taken and put in the hold. It is not made clear that this bag must go through security with you and therefore cannot contain liquids. We had to jettison a lot of toiletries. When we got to the gate we were allowed to take the bags on anyway. What is the point of this?

They were cooperative with us and gave clear instructions

Delay in the flights both going and returning, poor landing

Delayed by 1hr and waitied 20 minutes to disembark plane waiting for bus.

They were cooperative with us and gave clear instructions

Delay in the flights both going and returning, poor landing

Flight crew was good.

Flight 40 mins late

Nothing

The fact that there was no guidance for any part of the flight. Including boarding. We were not notified to print out documents ahead of time and were required to pay a $35 fee for printing our boarding passes at the airport. Not to mention the people at the service desk were not pleasant. I will never fly this airline again.

Flight crew was good.

Flight 40 mins late

Crew was nice.

Confusion about getting boarding passes. Checked in online for party of 2 but later found out we had to pay for second person at airport. Weird! Seats were "cozy" that's code for small and cramped. Good thing I'm a small person and flight was short.

Comfortable seats and good communication at the airoplane

Poor and tough language of some of the warking staf, poor instructions, very bad language at the airport before going to the airoplane and delay by half an hour

I had to pay €55 extra to check in which I have never heard. It was not stressed enough that that had to be done. Boarding was delayed. The flight was supposed to arrive at 12:30 am and arrived over an hour later. I arrived at my destination 3am and kept people up waiting for me. My large suitcase was covered in beer.

I had to pay €55 extra to check in which I have never heard. It was not stressed enough that that had to be done. Boarding was delayed. The flight was supposed to arrive at 12:30 am and arrived over an hour later. I arrived at my destination 3am and kept people up waiting for me. My large suitcase was covered in beer.

Crew was nice.

Confusion about getting boarding passes. Checked in online for party of 2 but later found out we had to pay for second person at airport. Weird! Seats were "cozy" that's code for small and cramped. Good thing I'm a small person and flight was short.

Booked 3 flights all on Ryanair for a trip inside Portugal. The booking agent, Gotogate.com, and Ryanair left me deserted. Some error occurred and I received the same flight booking # for all 3 the flights. I discovered this when trying to retrieve my boarding pass for the second flight. Neither company fixed the problem and I could not board the flight. I ended up having to rent a car and drive to Porto (6 hours away). Neither company have anyone that can assist with these issues on the weekend. The worst experience I could have had on my birthday vacation.

Delayed by 1hr and waitied 20 minutes to disembark plane waiting for bus.

The price

Confusing baggage policy. You are told to take your bag to the gate where it will be taken and put in the hold. It is not made clear that this bag must go through security with you and therefore cannot contain liquids. We had to jettison a lot of toiletries. When we got to the gate we were allowed to take the bags on anyway. What is the point of this?

Booked 3 flights all on Ryanair for a trip inside Portugal. The booking agent, Gotogate.com, and Ryanair left me deserted. Some error occurred and I received the same flight booking # for all 3 the flights. I discovered this when trying to retrieve my boarding pass for the second flight. Neither company fixed the problem and I could not board the flight. I ended up having to rent a car and drive to Porto (6 hours away). Neither company have anyone that can assist with these issues on the weekend. The worst experience I could have had on my birthday vacation.

Crew was attentive.

seats don’t recline, no seat pocket..not even a bungee to hold anything.

Delayed by 1hr and waitied 20 minutes to disembark plane waiting for bus.

None

Rude customer service

Flight crew was good.

Flight 40 mins late

I had to pay €55 extra to check in which I have never heard. It was not stressed enough that that had to be done. Boarding was delayed. The flight was supposed to arrive at 12:30 am and arrived over an hour later. I arrived at my destination 3am and kept people up waiting for me. My large suitcase was covered in beer.

Delayed by 1hr and waitied 20 minutes to disembark plane waiting for bus.

Flight crew was good.

Flight 40 mins late

Comfortable seats and good communication at the airoplane

Poor and tough language of some of the warking staf, poor instructions, very bad language at the airport before going to the airoplane and delay by half an hour

The price

Confusing baggage policy. You are told to take your bag to the gate where it will be taken and put in the hold. It is not made clear that this bag must go through security with you and therefore cannot contain liquids. We had to jettison a lot of toiletries. When we got to the gate we were allowed to take the bags on anyway. What is the point of this?

Booked 3 flights all on Ryanair for a trip inside Portugal. The booking agent, Gotogate.com, and Ryanair left me deserted. Some error occurred and I received the same flight booking # for all 3 the flights. I discovered this when trying to retrieve my boarding pass for the second flight. Neither company fixed the problem and I could not board the flight. I ended up having to rent a car and drive to Porto (6 hours away). Neither company have anyone that can assist with these issues on the weekend. The worst experience I could have had on my birthday vacation.

Nothing

The fact that there was no guidance for any part of the flight. Including boarding. We were not notified to print out documents ahead of time and were required to pay a $35 fee for printing our boarding passes at the airport. Not to mention the people at the service desk were not pleasant. I will never fly this airline again.

None

Rude customer service

Flight crew was good.

Flight 40 mins late

Comfortable seats and good communication at the airoplane

Poor and tough language of some of the warking staf, poor instructions, very bad language at the airport before going to the airoplane and delay by half an hour

None

Rude customer service

Nothing

The fact that there was no guidance for any part of the flight. Including boarding. We were not notified to print out documents ahead of time and were required to pay a $35 fee for printing our boarding passes at the airport. Not to mention the people at the service desk were not pleasant. I will never fly this airline again.

Booked 3 flights all on Ryanair for a trip inside Portugal. The booking agent, Gotogate.com, and Ryanair left me deserted. Some error occurred and I received the same flight booking # for all 3 the flights. I discovered this when trying to retrieve my boarding pass for the second flight. Neither company fixed the problem and I could not board the flight. I ended up having to rent a car and drive to Porto (6 hours away). Neither company have anyone that can assist with these issues on the weekend. The worst experience I could have had on my birthday vacation.

Crew was nice.

Confusion about getting boarding passes. Checked in online for party of 2 but later found out we had to pay for second person at airport. Weird! Seats were "cozy" that's code for small and cramped. Good thing I'm a small person and flight was short.

The flight was comfortable enough for a short haul flight. Hostesses were fine I didn't have the need to deal with them tbh not very happy looking

Delayed. This happens so it's fine. We get to the gate to then have to load our own non priority bags on the baggage carriage ourselves with people pushing others off the back side (accidentally). That was not well orgakised at all. I don't understand why we have to pay to sit together? Seat here available to have people sit together. It's a terrible money making tool especially if you have older children who are nervous flyers it means you have no choice but to pay which is unfair

Crew was attentive.

seats don’t recline, no seat pocket..not even a bungee to hold anything.

The price

Confusing baggage policy. You are told to take your bag to the gate where it will be taken and put in the hold. It is not made clear that this bag must go through security with you and therefore cannot contain liquids. We had to jettison a lot of toiletries. When we got to the gate we were allowed to take the bags on anyway. What is the point of this?

Comfortable seats and good communication at the airoplane

Poor and tough language of some of the warking staf, poor instructions, very bad language at the airport before going to the airoplane and delay by half an hour

None

Rude customer service

Nothing

The fact that there was no guidance for any part of the flight. Including boarding. We were not notified to print out documents ahead of time and were required to pay a $35 fee for printing our boarding passes at the airport. Not to mention the people at the service desk were not pleasant. I will never fly this airline again.

Comfortable seats and good communication at the airoplane

Poor and tough language of some of the warking staf, poor instructions, very bad language at the airport before going to the airoplane and delay by half an hour

Crew was nice.

Confusion about getting boarding passes. Checked in online for party of 2 but later found out we had to pay for second person at airport. Weird! Seats were "cozy" that's code for small and cramped. Good thing I'm a small person and flight was short.