Znajdź tanie loty na trasie Kraków - Nowy Jork-JFK

Plusy: "The crew were very good. Seats were small."

Minusy: "Need more leg room. Cramped for 8 hours is not a good thing"

Minusy: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."

Plusy: "I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different"
Minusy: "More snacks maybe lackerli"

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "The movie"
Minusy: "More space! The crew could have been nicer"

Minusy: "entertainment sound"

Plusy: "We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced."
Minusy: "I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone."

Plusy: "I loved the aircraft, the courtesy, professionalism and friendliness of the cre, the communications from the pilot. The food was very good and tasty which is a great challenge in overseas flights, the choices of drinks. We will definitely travel again on SWISS, this time for a visit to the Alps hiking trails"
Minusy: "I can’t think of anything I did not like at all"

Plusy: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Plusy: "Not applicable"
Minusy: "See above."

Minusy: "Seats are very cramped"

Plusy: "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."
Minusy: "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."

Minusy: "Seats recline too far so know leg room. I could not eat my meal."

Minusy: "None"

Plusy: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Minusy: "Cramped in economy"

Plusy: "Les hôtesses ont été super gentilles. Merci!!!"
Minusy: "L’espace entre les sièges est très réduit"

Plusy: "Very friendly and efficient Good food"
Minusy: "Zürich airport early closing at night so difficult to check in and drop off luggage"

Plusy: "Crew was always ready to help. It was a very smooth flight."
Minusy: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."

Plusy: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"

Minusy: "My Swiss flight to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."

Plusy: "Food was actually really good."
Minusy: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."

Plusy: "The crew was very efficient and very helpful. They were constantly attending to passenger’s needs."
Minusy: "The landing was a little rough, but my friend said that it was windy here in NY. Otherwise excellent all around."

Plusy: "Very good service"

Plusy: "Everything. They are in their own class."
Minusy: "Nothing"

Plusy: "It was a fast flight. Less people on the plain."
Minusy: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."

Plusy: "People friendly"
Minusy: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Plusy: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"

Minusy: "Bathroom not clean"

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Minusy: "The flight was an hour late, causing us to miss our connecting flight."

Plusy: "The crew were very attentive, kind and professional on their ways through the cabin. I appreciated the hot towels near the end of the flight."
Minusy: "There were headphones (as well as pillows and blankets, much appreciated), but the jacks for the headphones only fit the SwissAir headphones, so if passengers brought their own headphones, they could only get a mono output. It was difficult to hear the entertainment through only one ear."

Plusy: "Great complimentary chocolate."
Minusy: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Plusy: "good stuff"
Minusy: "HAving to walk across the Zurich airport to buy a business class upgrade was bad. I just wanted to buy the upgrade at the desk. No need to go from terminal 3 to terminal 1. total waste of 20-30 minutes. Ironic that this happens to people willing to spend $'s of dollars for convenience and comfort. should be able to purchase upgrade ASAP with a smile at check-in."

Plusy: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."

Plusy: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Minusy: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Plusy: "Food and entertainment"
Minusy: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."

Plusy: "crew was great"
Minusy: "my entertainment controller did not work and my daughters head phone plug would only half work."

Minusy: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."

Plusy: "Food & beverage, onboard entertainment and beauty product in the bathroom was good."
Minusy: "Service was okay and the seats were horribly uncomfortable. Not what I remember from Swiss when I use to fly constantly with them 2 years ago. Also, I was singled out by the crew at the gate and pulled aside. Racially profiling at its finest."

Plusy: "The flight attendants were exceptionally nice - a real pleasure. Food was also quite good and the chocolate passing out is a super excellent treat."
Minusy: "It is disappointing, on an 8+ hour flight, to have the entertainment system broken. The crew was apologetic, but it still is really lame. Made the flight oppressively long."

Plusy: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Minusy: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."

Plusy: "The crew members were polite and efficient."
Minusy: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."

Minusy: "Time"

Plusy: "Do like flying on Swiss, but might have to rethink that. The food it fine and I really appreciate the gluten free meals. The crews have been very pleasant and helpful. Boarding on this last flight... Nov 2 from Zurich seemed a bit frenetic. Passports we checked once again and this seemed to be taking an extra long time. I do like the entertainment selections, but the seat TVs and remotes do not always work well."
Minusy: "I do not like the cramped space that we are in. It was difficult for my husband and I to get in and out of our seats. The passenger in front of me pushed her seat back and it seemed as though she was righ in my face. She could not go upright as the person in front of her was pushed all the way back. This situation also makes eating difficult. The flight yesterday was extremely warm, which I had not experienced on my three former flights. I guess I will try your airlines once more and see how it is for a third trip."

Plusy: "Comfort of the flight ,very friendly staff"
Minusy: "Nothing"

Plusy: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Plusy: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Minusy: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"

Plusy: "Good seats - comfortable Attentive service"
Minusy: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."

"I Love Lufthansa airline s and all crew … always accurate and direct thku"

Plusy: "Plane was empty so got a whole row to myself!"
Minusy: "One flight attendant in our area was not friendly and quite abrupt. Food wasn't good but desserts were great. American movies were a bit old."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "It was cancelled and scheduled next day"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Very helpful crew, good food."
Minusy: "Flight was one hour late."

Minusy: "All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well."

Plusy: "Nice crew and comfortable seats."
Minusy: "Not a fan of the sandwich provided."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Flight arrived early."
Minusy: "Last two transatlantic flights have been hot. What happened to a nice cool flight and using the blanket if you are cold?"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Crew was very kind and attentive"

Plusy: "Smooth flight. Friendly crew."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!"
Minusy: "Food could be a bit tastier ..."

Plusy: "Lufthansa is always high quality"
Minusy: "I dislike how one must stow the entertainment system so early before landing"

Plusy: "Great crew and plane"
Minusy: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Plusy: "Family check-in in Frankfurt is superb. Economy Plus was a really great experience!"
Minusy: "The fact that I can't use my own headphones and I'm forced to use the cheap airline-provided ones (with the dual plugs). Single biggest reason to not fly Lufthansa, because I can't enjoy the movies!"

Plusy: "Timing"
Minusy: "Entertainment"

Plusy: "Unlike the rest of the plane, row 34 is big enough to fit human beings, so this flight was great. Crew are nice."
Minusy: "Every single seat in coach except row 34 or 27"

Plusy: "Krakow Airport personnel ensures that passengers get tru security check out fast for the planes departing earlier. Very nice approach!"
Minusy: "No issues."

Minusy: "Opóźnienie lotu"

Minusy: "Lack of drinking water fountains at the KRK airport"

Minusy: "Pretty good. Great crew."

Plusy: "All around service"
Minusy: "That I had to get off of the plane."

Plusy: "The service."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Seats and table are small, very cramped quarters,I’m 6ft 1 &. 210 & it was very tight, can’t really stretch your legs out or get comfortable enough to sleep, the crew was very good, always spot on when needed & constantly offering drinks & warm towels."
Minusy: "I really didn’t like our party being separated when we bought our tickets all together, my niece was uncomfortable being away from us on a long flight, this part of the booking process is very frustrating as your seat can be sold to someone willing to pay for it & you get moved unknowingly & when you go to board your seats have been changed."

Plusy: "Everything was on time, the service was very nice as well. No problems at all."

Plusy: "The fact that the Crew was kind n helpful and we landed safely and on time. Like the security was great. Overall it was good!"
Minusy: "The boarding Crew treated the passengers unfairly...your staff should learn how to board a plain...by starting: women with children n handicapped people first, the business/first class, the economy passengers...that's how you do it...there was no organization to board the plane and the ticket agent was wrong on the advertisements instructions. Get rid of cheap wine, our tickets are very expensive..you can afford good wine. I got a headache with your cheap wine... Your also not allowed to do early check in...with your system."

Plusy: "Excellent service and comfortable flight for a great price! The US carriers cannot compete with Lufthansa or any European airlines as a matter of fact."
Minusy: "Touchscreen of the entertainment system was not very sensitive and had false readings. Annoying but not critical."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts."
Minusy: "Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it."

Plusy: "Good overall experience"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Worst crew, at one point when they start serving lunch they left like 10 people waiting and waiting to be served also, they start to put together some lunch one by one, took maybe another 1/2 hour for some people to get food, i was the last one to get served but when they got some leftovers from some other people they put that on my tray for me, they run out of food in the plane, of course i refused the lunch but no other option for me was given, again WORST crew ever, never flight Lufthansa again, NEVER"

Plusy: "I was able to squeeze back into Comfort Economy and make my destination, after a messed up miles upgrade - have to be grateful for the small things, right?"
Minusy: "I was actually upgraded to Business Class through a LH miles award, however, that upgrade was not honored, despite the fact that I had a confirmation email from them. I had to first get to Frankfurt to even negotiate this problem. At the departure point, LH was unable to furnish me a boarding pass to my NY flight. After racing though the huge airport at max speed to make this connection, I was treated rudely at the gate in Frankfurt by LH short tempered ground staff, to the point of even being accused of being the source of the problem and being late for boarding (when I was only accorded an hour connection through this booking, and raised this concern with LH prior). Lastly, the ground crew took away my connecting flight boarding pass and nearly forgot to give me back my luggage tag. The flight crew was Ok, but just did a bare minimum to keep up with the packed and overbooked flight. To top of the joy, I got food poisoning after landing in NYC - not all food they serve was in sealed containers, and it must have been enough to cause a day of misery that followed my arrival - I can assure you that the late time and taxing and docking delays in NYC took away any opportunity to have a normal dinner, and LH food was all I had all day... Not the usual LH experience, but I may give them a break for the next few trips."

Plusy: "Reasonably good entertainment and ability to charge electronics with USB"
Minusy: "The airline was rude. They made us miss our flight and sent a generic sorry email instead of trying to actively right the wrong. They were inconsistent in their timing and unhelpful when we asked for help with traveling with two little kids. They lied to me about which desk to go to and traumatized my children."

Plusy: "Great flying on an A380"
Minusy: "Boarding was a bit disorganized."

Plusy: "Professional, friendly, helpful staff in a new, quiet plane (A380-800). Smooth landing. Easy disembarkment despite approximately 500 passengers from a large aircraft."
Minusy: "Unreliable domestic Lufthansa flights (in Germany) connected to this international one, and the departure time history for this LH400 proved typical for this flight, which ultimately left nearly 2 hours late despite good local weather. An announcement cited technical difficulties with the originally scheduled plane. Several small groups we recognized from embarkation on this LH400 flight filed lost luggage claims, as we did. Uncharacteristically bad planning by LH on food choices left our rows near the front of Economy without a choice of meals: only pasta, tasty though it was, was available. The chicken option was gone. The flight status video program function did not work for anybody near us despite three equipment restarts by the crew."

Plusy: "Dissatisfied!!!"
Minusy: "See comments above."

Plusy: "The food"
Minusy: "The seats"

"Bardzo uprzejma załoga"

"Załoga ściga o maski choć mam orzeczenie z sądu, że nie muszę nosić. To jest dopiero chore!"

Plusy: "Punktualność"
Minusy: "Jest ok polecam"

Plusy: "Punktualność"
Minusy: "Jest ok polecam"

Plusy: "Quick Check in"
Minusy: "The crew were not nice. They dont even pick up garbage during the 9 hour flight. They give you a gallon of water in a huge bottle without a glass and you are on your own."

Minusy: "The TVs didn’t work even thought the steward ESS restarted them ."

Minusy: "The option to be able to drink enough water."

Plusy: "Nothing to like"
Minusy: "This Iwa’s very bad experience. Never again will use LOT"

Minusy: "Never again"

Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"

Plusy: "All was excellent"

Plusy: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Minusy: "Food could have been better."

Plusy: "good"
Minusy: "improve list of movies"

Minusy: "No comments"

Minusy: "Lot był opóźniony o godzinę, wiele osób nie zdążyli na swoje dalsze loty do Europy."

Plusy: "Friendly crew, good food, lots of free drinks."
Minusy: "Flights seem to be delayed every time we fly LOT. Flying out of Warsaw, crew did not communicate that we'd be traveling to the plane by bus, which led to very long lines and a delay in takeoff."

Minusy: "Not allowing babies in first class. Couldn’t sleep with the baby crying."

Plusy: "sympatyczna załoga"
Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"

Plusy: "Nothing! Filth, tight space. Terrible, smelly bathrooms."
Minusy: "Everything."

Plusy: "Obsluga Litewskiej zalogi obslugujacej lot w business i premium"

Plusy: "Friendly crew."
Minusy: "Not being delayed :)"

Minusy: "They lost my bag!"

Plusy: "comfortable"

Minusy: "Zamiast bezpośrednio lecieć do Tel Avivu, poleciał najpierw do Warszawy aby dobrać pasażerów. Lot wydłużył się o ok. 2 godziny."

Minusy: "Zdecydowanie za mała ilość jedzenia,jak na lot który trwał prawie 12 godzin...Brakowało przekąsek...Na śniadanie makaron,z sosem beszamelowym?Zbyt "obiadowo",Jak na posiłek na start...Pieczywo,wędlina,jogurcik,może jajecznica...bylyby lepszym rozwiazaniem.Ale,i tak nie ma co narzekać..."

Minusy: "2,5 H opóźnienia dla lotu który trawa 1:20 to naprawdę bardzo dużo"

Minusy: "Punktualność"

Plusy: "Mila i szybka odprawa"
Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom chodzi.podeszlismy 2 minuty po zamknięciu bramek.samolot odleciał.zenada"

Minusy: "Not delete"

Minusy: "Czystość w samolotach"

Plusy: "Everything was excellent"
Minusy: "The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in"

Plusy: "było opóźnienie i nie podobało mi się to"
Minusy: "punktualność"

Plusy: "było ok"
Minusy: "nowszy samolot"

Minusy: "Samolot mały mało miejsca na nogi"

Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."

Plusy: "wygodnie"
Minusy: "punktualnosc"

Minusy: "Wymienic beznadziejna obsluge przez nie uprzejmie stewardesy"

Minusy: "Posiłek"

Plusy: "Opóźnienie bez ważnej przyczyny ponad 1h"

Minusy: "2 godziny opóźnienia na trasie trwającej 2 godziny."

Plusy: "Crew as great! Good seats and good entertainment"
Minusy: "Cleaner bathrooms"

Minusy: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"

Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."

Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."

Minusy: "Lot jak zwykle opóźniony"

Plusy: "Czysto"

Plusy: "Profesjonalny personel pokladowy"
Minusy: "Brak informacji o spodziewanym opóźnieniu na gate. Obsługa bagażu na Okęciu to kpina, po 20 minutach czekania informacja że potrzebują jeszcze co najmniej 30!!!"

Plusy: "Nic"
Minusy: "Opóźnienie"

Plusy: "Nic"
Minusy: "Opóźnienie"

Minusy: "Tragiczna jakość samolotu, tragiczny serwis z Rumunii"

"No water provided the entire 3hr flight."

Minusy: "Polecam!!!"

Plusy: "Food was okay. Fairly quick because they dont give options, everyone gets the same thing."
Minusy: "Only 2 movies available."

Plusy: "Capitán kep us informed of the trip.."
Minusy: "Not choices for movies as part of flight. Just one."

Plusy: "The crew was friendly and helpful. The seats were comfortable and the food was great."
Minusy: "There seems to be a problem with the organization of the boarding process. I took COndor to and from Frankfurt - boarding both directions lacked organization. This last flight was a real cluster mess."

Plusy: "Direct route is the main benefit to flying condor, other than the that the airline offers below average customer service and amenities. Even my kids say Condor is the worst airline."
Minusy: "No kids movies even for purchase is unacceptable for a 10 hour flight during the high season when families travel!"

Plusy: "Very tiny not enough space even for small people...very uncomfortable long haul..crew wasn’t much available"
Minusy: "Food they could have spare a little of food on long haul flight and drinks water, hot drinks were sporadic...had to go and ask.srvice was slow and not so great...even free movies like most planes would have been nice"

Minusy: "for a tall person the seat spacing is torture for a 10h flight. at the least offer affordable extra legroom. I'd be fine paying 10% more for 10% more space, but not hundreds of dollars"

Plusy: "I LOVE the non-stop from PHX to FRA. There are not many direct flights to Europe from Phoenix, and I am very glad that this one exists."
Minusy: "The flight was two hours delayed. Condor did not send out any information regarding the delay. Really appreciate it when other airlines do."

Minusy: "Overbooked flight. Couldn't get the seats that we had reserved 6 months prior as we failed to check in and reserve our seats in time."

Minusy: "No assigned seats for a family of four with kids? No movies unless you had cash (their Visa machine wasn’t working)"

Plusy: "The price was reasonable and the schedule was great - leaving late evening and arriving in the morning was perfect. Non-stop from BWI was also a big plus. Checkin online was easy and there were no hitches with luggage. We had an on time takeoff and arrival and our luggage arrived with us."
Minusy: "The food was bland and there weren't any options, getting refills on beverages was impossible. The seats were cramped and absolutely EVERYTHING that might improve comfort was extra. Fortunately, I always travel with a variety of earphones, to we didn't have to pay for theirs. Paying for the pitiful selection of entertainment options would have added insult to injury."

Plusy: "Nothing."
Minusy: "Everything. Would never use them again."

Plusy: "friendly staff, good food and clean cabin."
Minusy: "I’m 5’10 and it was tight on a long flight"

Plusy: "Crew attentive"
Minusy: "Food, seats, crew reating station, toiletts"

Plusy: "The pilot. The flight was pleasant"
Minusy: "Terrible service"

Plusy: "Nothing."
Minusy: "The hour wait in line to get to an agent, the hour wait in line to clear security, the hour wait in line to get to the gate,the non-existence of any communication from the representatives of Condor, the two plus hours lateness of the flight taking off, the cancellation of our connecting flight with no communication to us, the extreme difficulty of talking with anyone from Condor, and the list goes on. This experience was the worst flight experience of my life and I am a veteran traveler through out the world. This airline reflects badly on Kayak!"

Plusy: "Staff was great comfort level good"
Minusy: "Food was ok. Entertainment old and limited"

Plusy: "Good flight and good seats. Flight attendants are friendly."
Minusy: "Their entertainment system is not good. Only one free movie. Food could be better. They could offer one free drink but they don't."

Plusy: "I like that it was a direct flight and inexpensive."
Minusy: "We left one hour late. The lines were very long. Not enough agents. This happened both ways. The seat from Austin to Frankfurt was tight and very uncomfortable. I had paid 49 euros for it. So, on my return flight I upgraded to a 99 euro seat, thinking I'd just be charged the difference. No. I over-paid 150 euros for an exit door seat. The weight limit for a carry-on bag was lighter than for other airlines, so I had to check it in and overpay for that. One of my glass souvenirs was broken."

Plusy: "Inexpensive...but at a cost Food was ok. Nothing horrendous."
Minusy: "No leg room No entertainment Overall felt cramped"

Plusy: "The crew were very attentive and between them and the great food the flight was bearable."
Minusy: "Walked from the lounge to the gate when instructed only to spend an hour or more waiting for what seemed ever passenger being called to the desk for something. Boarded to find my selected seats had been given to a large family and that the seats themselves were absolutely terrible in design. they were narrow and had a console that interfered with comfort. the leg-rest could not be extended enough for even an average height person to use the fold down metal foot rest, which therefore was what my calves sat on. This all amounted to ten hours of pain. Condor is not likely to get our business again."

Plusy: "Safety procedures were outlined very well with German audio and English caption. It was a clever video and clearly made its point with one go. Soft pillows and warm blankets were provided. Only one selection for food made things flow smoothly."
Minusy: "Entertainment provided was too limited for an 8 hour flight in my opinion. Two movies, one of which was animated, was an extremely slim selection. Also, entertainment was interrupted for the first hour of the flight as the audio was cut for a lengthy German announcement that was repeated in English. I felt like time was wasted when the same safety video was shown with English audio and a German subtitle. If there was a way to cut the second showing or display it in a different way, it could make the flight experience more enjoyable. The advanced headrest style wasn't implemented in the economy class. The long flight would have been more forgiving on my back and neck if the headrests could be the trifold model found on most modern airplanes. One meal type may have limited people enjoying or even eating their main cuisine."

Minusy: "We couldn't not buy anything during the flight. We were told that US major credit cards were not excepted (e.g. Visa, MC). Everything from Alcohol, Movies/TV, snacks, food, etc. was unavailable because we didn't have cash. We basically starved the entire 10 flight. 2 meals were served at the beginning and end of the flight, but nothing in between. We were in Italy/ Germany for several weeks and no problems with our CC, we spent our cash prior to flight because we didn't want to bring back excess foreign money. Will not fly condor again. We flew premium economy there and it was enjoyable, the seats were not available on the way back and its was miserable flight."

Minusy: "Our first leg of the trip was canceled by CONDOR. We had to frantically get help from a general ticket counter for our flight from Rome to Frankfurt. It was an epic ending to a horrible flight experience. Because our flight to Rome was beyond awful, we asked for a free seat upgrade and were told that they are unable to do that. They have zero customer service and don't seem to care about the customers at all."

Minusy: "I arrived in Seattle on time expecting a 2.5 hour lay over for our 5:15 p.m Condor flight to Munich. All the reader board said was Condor Flight to Munich-Canceled with no other information provided. The condor website said the flight was on time as scheduled. We roamed around the Seattle airport for over an hour trying to find a Condor booth, apparently they don't have a permanent one. When we finally found a Condor booth I was told, "The good news is the flight isn't cancelled, it's just delayed." It was delayed 18 HOURS to 11:15 the following morning. We were told we would have to exit the airport and go to the Condor ticket booth for more information. I nervously exited the airport, because I knew I couldn't get back in without a ticket. I waited in line for over TWO HOURS to find out the plane was still in Germany! No other information was given. I was told I was going to be provided a hotel along with meal vouchers for dinner and breakfast. I was told to come back by 8:00 a.m. in the morning to get my ticket to Munich. Why? BECAUSE THEY WOULD ONLY BE AT THEIR BOOTH UNTIL 10:00 a.m. I was given a room at Days Inn Tukwilla which is right outside the South Center Mall and was in a very sketchy part of town. I did not feel safe there. The room was dirty, the lights didn't work, the deadbolt didn't work and when I tried to charge my phone the plug fell out of the outlet. Also, the front desk staff had no idea I was coming and did not know anything about meal vouchers. I got up early and arrived at 7:30 a.m. No one from Condor even showed up until 8:15 a.m. I finally got my ticket to Munich which was delayed another THREE HOURS to 2:15 p.m. Again, with no notice. I asked for my connecting flight info because I from Munich I was going to Rome. I was told that someone would be helping me with that once I landed in Germany. I was also told I would be able to file a claim for my meals once in Germany. When I debarked the plane in Germany there was an angry worker hurriedly yelling at us to get on the bus if our connecting flight was with Lufthansa, which mine was. I was not helped with filing a claim at all. I finally arrived in Rome and the airline had lost my luggage. So if you fly with condor expect the first two days of your vacation/travel plans to be ruined and expect three days for your luggage to get sent to you. I will never ever book a flight with Condor again. They ruined the first four days of my 10 day vacation."

Plusy: "The crew was very nice. Meals were provided. the tablet set up so that we could watch movies, TV, our location during the flight or listen to music. Flight was on time."
Minusy: "No leg room. The person in front of me reclined their seat and there was barely room for a coffee cup on the table. My husband, who is not a particularly tall person had his knees against the seat in the front. Frankfurt is an odd airport. I lost track of all the lines that we stood in. Had to pay for more selection on movies and TV."

Plusy: "Crew were very kind and hospitable. The aircraft was comfortable. There were a good number of restrooms that were easily accessible."
Minusy: "The food was not good. I was not given any options in meal choice. That was a bit of a problem as I have lactose issues, so I did not eat much. The entertainment was rather disappointing. The economy/free selection consisted of only two movies that are better for children and teens (Garfield and Harry Potter). All other selections required a purchase of 8 euro. I have flown internationally on several occasions, and this is the first time I have been compelled to pay for entertainment. It seems that for the price and length of such flights more economy options could be given, even if they are older movies."

Plusy: "the crew was great,, did all they could do to make a long flight enjoyable"
Minusy: "the gate for condor was in an isolated area of the airport, no restaurants, no shopping, inadequate restrooms and them stuck in a room with 2 vending machines for hours when flight was delayed"

Plusy: "Bottle of water in seat pocket for return flight"
Minusy: "Paying to watch movies Flights delayed with no explanation given"

Plusy: "Free alcoholic drink after dinner. Dinner and breakfast on board. Plenty of beverage services. Plenty of opportunities to get up and stretch."
Minusy: "You only get 2 movies and 2 tv shows to choose from on inflight entertainment. 8€ for more. no thanks. I'll read my book."

Plusy: "Crew were all super polite and friendly"

Plusy: "Nothing"
Minusy: "Terrible service"

Plusy: "Crew was good"
Minusy: "Seat are not comfortable and food was terrible"

Plusy: "Price"

Plusy: "Crew was friendly"
Minusy: "Destroyed my bag. 3 zippers completely damaged and ripped off as well as 3 straps missing and the bottom of my bag completely open with everything missing, hundreds of dollars of stuff lost. Company did not do much to help."

Plusy: "Newer plane"
Minusy: "Only four bathrooms at the rear of the plane for everyone except business class. They were never cleaned. The seats are cramped and narrow! Luftansa next time."

Plusy: "Great food."
Minusy: "Only 2 choices of free movies and tv shows. No games."

Plusy: "Not much"
Minusy: "Lost luggage, late flight."

Plusy: "Like that flight wasnt full. Had row to myself."
Minusy: "Curfew in Frankfurt. Forced to spend the night as there are no flights going out in the airport after 11pm. Citizens of Frankfurt do not like airport noise. So just be aware of this when booking. Gate information isnt available or visible until 30 minutes before boarding. So if you're an early bird you are left wondering where to go or if you're in the right place. Boarding process is terrible. No announcement as to what section is boarding except for premium/first class. Free for all after that and rude gate staff. Like just open your mouth and tell us who is suppose to board so they'll be no confusion. If you are brown/black, please note security/police in Germany will do a "random" security check on you again at the gate. Just comply :-( As others mentioned the food is quite unsavory. Eat before you get on and bring plenty of snacks."

Minusy: "I booked this flight with some skepticism about this airline as I'd never heard of Condor/Thomas Cook, but decided to roll the dice as it was one of only 2 daily direct flights to Europe from Austin, TX. The first indication things weren't going well was during check-in: I was safely there more than 2 hrs ahead of the flight's scheduled departure and the line was nearly out the door. Not enough agents, or not fast enough. Then the worst part: we left over an hour after scheduled departure. The main reason we were late, (and ended up missing our connection in Frankfurt), was penny pinching cheapness at every turn. General boarding, (they don't have any groups besides, 'special needs', 'those with infants/small children' and 'first class passengers'), wasn't even called until 1/2 hr after the scheduled departure. We left over a full hour late from Austin and they didn't make up much time in the air. One thing this airline clearly does, to bring the customer low fares, is cut corners at every chance. That seeemd to include using the required extra fuel to pick up the speed and make up the time from their late departure. Another annoying thing they did to save money was avoid gate fees by parking the plane way out in the middle of nowhere and bussing all the passengers like cattle to every flight. In Austin, this option wasn't available to them, hence their late departure - likely caused by the fact that they couldn't be at the gate when they needed to be, because it had just been in use or there wasn't a ramp available - I don't know, but I'd bet it had to do with trying to save airport fees. I do know that in Frankfurt it felt like they bussed us halfway to Munich to board the airplane, (a 2-3-2 seating setup, btw. I don't remember the equipment). All this ineptitude and trying to save a nickel ended up causing me and my group to miss our connection in Frankfurt. We were traveling on business and it was crucial we made our connection to be on time to our final destination. If you have anything important to do when you arrive at the end of your trip, if you're traveling with this Thomas Cook brand, Condor, make sure you depart a day earlier than you think you need to depart. In my experience, they won't get you there on time. This brings me to their partner airlines, who were legit, real airlines, but didn't have anything to do with Condor/Thomas Cook, and therefore were not there to be helpful at any level beside the basic service they needed to provide a passenger who they viewed as missing their flight. I saw no Condor presence at the Frankfort airport. I doubt they have help/service desks in all the airports they serve. Lufthansa on the way there and SAS on the way back, were their partner airlines. Being late wasn't an option for me and my associates, but neither was traveling the day before to give an extra-extra day ahead to be safe. In my experience, don't count on this airline."

Plusy: "again very pleasant"
Minusy: "too much insistence on paying for food and drink fees..."

Plusy: "Customer service was great. The flight was pleasant and inexpensive."
Minusy: "If I had to say something negative, I would say I didn't like that much of the information was in German, although it was a German airline."

Minusy: "Plane was 'old' and entertainment was terrible. Needed to bring my own entertainment."

Plusy: "The food, the crew on the plane, the flight was smooth. And my luggage made it with me."
Minusy: "There is no clear communication between the company and the website. The weight limit of the luggage, both checked and hand one, was hard to find on the website, as well as on the phone."

Plusy: "There weren't a lot of passengers, so the flight had a lot of empty seats that were used as beds which made the ride a little more comfortable."
Minusy: "It's a long flight, I expected there to be free movies for passengers, a blanket, and headphones available. Food was less than satisfactory."

Minusy: "It's been my 4th flight with Condor over a 3-month period and the movie/show selection which was not all that great to begin with, has remained exactly the same. Basically there is no entertainment available to me at this point (other than music which is pretty good). The boarding should have been better organized - the crowd was just standing by the exit for like a half an hour even though the boarding was announced."

Plusy: "Friendly crew."
Minusy: "The flight arrived to Frankfurt to late for our next flight and re booked our next flight twice. So instead of waiting only an hour and half we ended waiting 7 hours. And the boarding on the next flight almost didn't have any seats. The entertainment and all the movies was not free of churg. And there was not enough food. I was hungry during the flight and found my self eating only junckfood snacks. Also the baggeg allowed was so small specially for international flight. I never heard before about only 20 kg allowed, and I fly a lot. This is not all, they even weight our hand baggeg. I was shocked and disappointed."

Plusy: "nothing"
Minusy: "flight from Africa to Moscow was delayed 14 hours . They did not email or all to give notification of this . I spent 1.5 hours in a taxi and $50 going to the airport only to find it was cancelled adn then go back paying another $50. Turned out the pilot was sick, and they didnt have a single pilot as backup . I also paid $95 for my extra bag and they did not check it all the way through moscow, so when i arrived in frankfurt where my connection was, I had to pay another $75 to Aeroflot because of this error. On top of it all they lost my baggage. I didnt get it for another entire day. Never flying them again."

Plusy: "flight left gate on time"
Minusy: "we left gate on time & then pilot announced(all announcements were in german & then you would get a very short one in english) we had hydraulic problems-waited for parts/repair time/testing - 3 hours later they decided to cancel flight-between german/buses/hotel there was a lot of confusion very dis-organized, much confusion at gates the next morning - got to airport early but gates not open until 1 hour before flight-ended up leaving 18 hours late - finally got to austin & baggage was another 1/2 hour although airport not crowded-not sure if condor does not maintain planes properly but we heard many problems from other condor flyers"