Znajdź tanie loty na trasie Kraków - Nowy Jork-JFK (KRK - JFK)

Minusy: The flight was cancelled without firther notifications. I called UIF office 7 times and finally one of the reps was able to give me full information and reschedule my flight with other airlanes. In the airport I saw a bunch of people who came for their flight... which was cancelled. I received email about cancellation after I spoke with UIF reps. Never will reccomend or use this airline again

Minusy: they want to take extra money because i had a small bag from Duty free!!!!

Minusy: Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!

Plusy: I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase

Plusy: cheap ticket

Minusy: lack of service, very unfriendly stewardess

Plusy: Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge.

Minusy: I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!

Plusy: All was planned, no surprises, on time and no hassles

Minusy: Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets

Plusy: The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience.

Minusy: The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green.

Minusy: Check in online or pay $17. They don’t tell this. Ticket I had was for no luggage. Do not recall this when I purchased the ticket. Another $45. Agents are rude, not helpful. 7am flight. Only serve water, no coffee.

Minusy: I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase

Minusy: We were subjected by desk attendant Ravoni to buy a second suitcase bc he would not allow us to take our personal items. He was impolite and aggressive.

Plusy: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.

Minusy: Please see what was written above. There was nothing good about this flight.