Znajdź tanie loty na trasie Kraków - Nowy Jork-JFK

Minusy: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."

Plusy: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Minusy: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "The movie"
Minusy: "More space! The crew could have been nicer"

Plusy: "The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows."
Minusy: "The food could be much better. Although coming from Sicily it's tough to compare."

Minusy: "entertainment sound"

Plusy: "The food and service."

Plusy: "Crew great service"
Minusy: "Boarding was slow —delayed takeoff for nearly an hour"

Plusy: "Entertainment"
Minusy: "I would have liked a better selection of movies and TV series and games"

Plusy: "We did not get on any flight to NY!!!!"

Plusy: "Not applicable"
Minusy: "See above."

Minusy: "Seats are very cramped"

Minusy: "Nasty passport control person at gate check in"

Minusy: "None"

Plusy: "Les hôtesses ont été super gentilles. Merci!!!"
Minusy: "L’espace entre les sièges est très réduit"

Plusy: "3"
Minusy: "Everything"

Plusy: "Food was actually really good."
Minusy: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."

Plusy: "The crew was very efficient and very helpful. They were constantly attending to passenger’s needs."
Minusy: "The landing was a little rough, but my friend said that it was windy here in NY. Otherwise excellent all around."

Plusy: "Very good service"

Plusy: "on time and got us there on time."
Minusy: "untrained staff waking people up no flexibility with ordering GF dinner late"

Plusy: "Excellent organization, food and entertainment. Impeccable service."

Plusy: "It was a great flight. Even the food wad good, especially the snacks!"

Plusy: "Everything. They are in their own class."
Minusy: "Nothing"

Plusy: "People friendly"
Minusy: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Plusy: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"

Minusy: "Bathroom not clean"

Plusy: "Smooth flight"
Minusy: "Crew just ok."

Minusy: "Flight cancelled so I didn't like it at all"

Minusy: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"

Plusy: "Great complimentary chocolate."
Minusy: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Minusy: "Paucity of games that might appeal to non children."

Plusy: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."

Minusy: "entertainment machine in my seat did not worked"

Plusy: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."

Plusy: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Plusy: "crew was great"
Minusy: "my entertainment controller did not work and my daughters head phone plug would only half work."

Plusy: "Your crew is amazing."

Plusy: "The crew members were polite and efficient."
Minusy: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."

Minusy: "Time"

Plusy: "Friendly staff"
Minusy: "This aircraft should be retired long time ago"

Plusy: "the entertainment system was perfect, there were lots of movies and shows to entertain you, including newly release films. there were games and music also availble. the seating was comfortable we had blankets and pillows. The beverage service great and the food was good to. although there could have been better options in terms of the dessert ( ice cream taht was provided)"
Minusy: "the boarding was poor, we waited in line to board and they did not announce to us that we need to have our ticket stamped before we got to the door, as a result we were sent out of line once the ticket was stamped we had to rejoin the line from the back. When i got through they then said something was wrong with my ticket in which they took it and I was pulled out of the line. they should try to the ticket check and the boarding line at the same time"

Plusy: "The food and beverage offerings were very good. The service was excellent."
Minusy: "I wish the dinner service flying from JFK to ZH could be made sooner in the trip to allow more lights out time to relax and try to sleep. I wish all the movies had subtitles so I could read rather than have to deal with the head phones and the bad quality sound they produce."

Plusy: "Nothing"
Minusy: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."

Plusy: "Nothing distinguishes itself for better or worse than usual in coach."

Plusy: "Very clean"

Plusy: "Excellent boating procedure Friendly crew good service"
Minusy: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Plusy: "The seats have been much better"
Minusy: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Plusy: "service personnel were excellent. Espresso is great."
Minusy: "Business class main meal was disappointing."

Plusy: "Great flight crew, on time performance"
Minusy: "Seats could be more comfortable"

Minusy: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"

Plusy: "Yes"

Plusy: "Everything was perfect!"

Minusy: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."

Minusy: "Both Copenhagen and New York need to go a better job on the flow of passengers through Passport control."

Plusy: "Amount of food!"
Minusy: "Quality of food!"

Plusy: "Great experience!"

Plusy: "top notch KLM are the best"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Minusy: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Minusy: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Plusy: "Nothing"
Minusy: "Letting me board the plane even through boarding had started and I wasn’t first because of my disability"

Plusy: "The boarding was fast and very well handled."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Everything good"

Plusy: "I did not like nothing"
Minusy: "Custom took for ever they only had 2 agents working and I Missed my fight to nyc"

Plusy: "Comfort and snack was good."
Minusy: "All ok."

Plusy: "Very comfortable seating!"
Minusy: "The landing was a bit rough. Lol"

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Minusy: "I couldn’t sleep in a chair... wish I could"

Plusy: "Nothing"
Minusy: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Minusy: "Nothing"

Plusy: "Staff very courteous and professional"
Minusy: "None"

Plusy: "A3A"
Minusy: "Ĺ"

Minusy: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."

Plusy: "Nothing Special"

Plusy: "Generally everything went smoothly on this leg of my trip."

Plusy: "Smooth and easy."
Minusy: "Not applicable"

Plusy: "Everything is perfect"
Minusy: "N/a"

Plusy: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."

Plusy: "Staff was really nice and helpfull"

Plusy: "Nice people. Very helpful."
Minusy: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Minusy: "There delay"

Plusy: "Layout of aircraft"
Minusy: "Couldn't find USB port."

Plusy: "Updated plane, movies are old but a verity"
Minusy: "Lost two pieces of luggage"

Plusy: "Enjoyed food and movies.Woul"
Minusy: "Would like more comedy or romance movies. Becky"

Plusy: "Comfort and boarding"
Minusy: "Delay and food"

Plusy: "I didn't like anything because the fly leat 3 hours"

Minusy: "Boarding was a mess"

Minusy: "No blankets or pillows. Froze"

Plusy: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"

Minusy: "Headphones suck"

Minusy: "Extreme delays"

Plusy: "Excellent trip. Provided ample food snacks and drinks."

Plusy: "Smooth. Fast."

Minusy: "See above airport connection disaster...."

Plusy: "I didnt ever purchase that ticket"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Very helpful crew, good food."
Minusy: "Flight was one hour late."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Everything"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "See above. What a disaster!"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Nothing"
Minusy: "Totally chaos and personal unprofessional and with very poor behavior."

Plusy: "Great crew and plane"
Minusy: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Minusy: "See above. Going both ways..."

Plusy: "Still use silverware and provide blankets, pillows, headphones, nice clean plane"
Minusy: "The tv monitor had very limited options and froze about every 5 minutes. The screen was either very unresponsive or would freeze"

Plusy: "The Germans are known for their efficiency and Lufthansa followed through with that. From the check-in process to cabin service, all was top notch. As I was sitting near the front of economy, any "extra" economy plus meals were handed out as to avoid waste. I was the recipient of a delicious Caprese salad. A nice treat."

Minusy: "See previous comment. Airline service needs to be vastly improved."

Minusy: "Opóźnienie lotu"

Plusy: "Crew, food and entertainment were fine"
Minusy: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."

Minusy: "Lack of drinking water fountains at the KRK airport"

Plusy: "Comfortable seats. Good snack. Helpful crew. We needed extra assistance and staff were very accommodating."
Minusy: "No negative comments."

Plusy: "Everything in order and on time."
Minusy: "N/A"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Everything was on time, the service was very nice as well. No problems at all."

Plusy: "WiFi access"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Multiple bathrooms located downstairs. Modern new plane"
Minusy: "Movies were old. No real new releases. Food was terrible"

Plusy: "Komfort lotu i bezpieczenstwo"

Minusy: "Tv didn't work most of time. Food was terrible."

Plusy: "3"

Plusy: "finally they changed the breakfast to include the sausages,,that pizza vegetarian was terrible"

Plusy: "Good overall experience"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Great flying on an A380"
Minusy: "Boarding was a bit disorganized."

Minusy: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"

Plusy: "Dissatisfied!!!"
Minusy: "See comments above."

Plusy: "Great crew very attentive."
Minusy: "Plane was old. Toilets were an issue. Entertainment centers were slow. Time to retire the, 747's"

Minusy: "staying 11h with no assistant"

Minusy: "Not enough water was offered by flight attendants Wasn't offered an after dinner drink One of the flight attendant wasn't very pleasant"

Plusy: "The whole experience was GREAT!"

Plusy: "The seat was very comfortable"

Minusy: "They change the gate for transfer last minute"

Minusy: "Boarding was a little chaotic. Everyone kind of ran up."

Minusy: "late 3 hr"

Plusy: "everything"
Minusy: "none"

Plusy: "I loved everything."

Plusy: "Boarding a smooth flight"
Minusy: "Food absolutely"

Plusy: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Plusy: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Minusy: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Plusy: "They have Economy class seats on the business class. Uncomfortable."

Plusy: "Amazing crew"
Minusy: "WIFI"

Plusy: "Curious crew."
Minusy: "Nothing"

Plusy: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Minusy: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."

Plusy: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Minusy: "The food. It was okay."

Plusy: "The crew was helpful with tips for Vienna"

Minusy: "Delayed boarding, crew very friendly, polite"

Plusy: "I liked the abundant choices for entertainment and the comfortable seating."
Minusy: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."

Minusy: "Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight."

Plusy: "Crew were polite and accommodating."
Minusy: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."

Minusy: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Plusy: "Flight on time"
Minusy: "nothing I can think of"

Plusy: "I like everithing was great . Thank you ."

Plusy: "Can you assist my wife and me in getting Star alliance frequent flyer miles for this trip? Thanks"

Minusy: "Food is appauling!"

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "Very comfortable aircraft"

Plusy: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Plusy: "The crew was very very nice and flight was very quick."
Minusy: "No entertainment at all, music nor tv :/"

Minusy: "I was at the back of the plane with the constant cold air breeze, it was impossible to avoid!. I caught heavy cold and still recovering!"

Plusy: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Minusy: "The inflight entertainment included so many mediocre films, with hardly a classic among them. I suppose those are cheaper, but I would think both Austrian and Lufthansa (they seemed to be using almost identical entertainment systems with almost identical offerings) would benefit from limiting their movie options much more towards movies with, say, above a 70% Rotten Tomatoes rating or above average box office sales. Even if they had fewer films, say 40 instead of 56, the ones they have would be more popular."

Plusy: "they asked me if I wanted an upgrade to business class - nice"
Minusy: "they left all the lights on in the plane - difficult to sleep at night. Never had this happen before. Another lady from N.J., originally from SLovakia and going to Kosice for a visit complained about the same thing. SHe was worn out and so am I."

Plusy: "Flight was on time ,"

Plusy: "The venue was overall ok"

Minusy: "Flight was delayed"

Minusy: "Please change food, enough of pasta every time."

Plusy: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."

Plusy: "It was clean Lunch was good"
Minusy: "There were no vegetarian options for snacks"

Plusy: "Fastboarding, left on time. Cleaner aircraft, too small for carry on. Carry on promised at staircase, delivered at luggage claim."

Plusy: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."
Minusy: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."

Minusy: "It was pretty chilly on the flight throughout the entire way. Please use more heat next time. Thank you!"

Plusy: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."

Plusy: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."

Plusy: "Made everything easy, stayed on time, clean."
Minusy: "Nothing"

Plusy: "Crew and boarding were fine. But nothing to crow about. Just not stressful."
Minusy: "That was the most uncomfortable flight I have had. It was hard fora short flight, though sitting so close to another passenger, side and front was stressful. Plus, my back was killing me by the end of the short flight- and the long flight from Europe to the US was hard. It was pretty much knocking elbows with the passenger next to me when eating. And mind you- no passenger in my row as any larger than the average person. The seat recline was fine and marginally helpful in relieving back strain- except it did put you in the lap of the passenger behind you. The passenger across the aisle from me shoved the seat in front of her and told the passenger in front of her he could NOT recline. The passenger next to her (I assume her husband) joined in with the shoving. I finally felt a need to intervene and calm them down as it began to escalate- and I did want the flight to continue. Note- while I think the passengers shoving the seat were a bit rude- the crowded nature of the seating with the recline was hard, so I understand. But the person in front had a reason (and a NEED given the discomfort) to lean his seat back. The seats were simply too uncomfortable to keep them upright. I helped them find a recline for both passengers that was reasonably okay. I also tried to get my recline somewhere between comfortable for me (impossible) and reasonable in space for the person behind me, This is an airline problem. And when people wonder about the rise in passenger rage... this cramming in is it. I had to use Austrian because of a last minute need to book a flight- given the inability to relax even a little and the residual back and leg pain ... thus my ability to immediately jump into work during a busy work and travel schedule means that I will definitely not take this airline again. If you are shorter than 5' 5 and weigh about 100 lbs- this might be okay. Otherwise, expect to be a lot of rats shoved in a cage."

Plusy: "The crew were friendly and fine. No problem with boarding etc"
Minusy: "The seat comfort and closeness of the passengers is terrible. And makes for a stressful and painful flight."

Plusy: "Good service"
Minusy: "Instant coffee"

Plusy: "Good service overall"

Minusy: "Boarding process was incredibly slow, which delayed our flight."

Plusy: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Minusy: "I have no negative comments about this flight. Everything went well."

Plusy: "Attentive flight attendants"

Plusy: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Minusy: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Plusy: "Short flight"

Plusy: "The flight was smooth and the staff was great."
Minusy: "Nothing."

Plusy: "Crew was very friendly and helpful"
Minusy: "Should have more movie choices"

Plusy: "Plane was on time, boarding was fast and easy, great crew"
Minusy: "Food was terrible"

Minusy: "Sarted 90 minutes late because there was no crew available for this flight. In the cabin we later learned that they had to keep their legal rest times. The issue I have, why was there no information as soon as this issue became clear ... lets say the evening before the flight?Why make everyone arrive at 5am at an airport if you know 12 hours earlier there will be a 90 minute delay?"

Minusy: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Minusy: "Very nice crew and great food"

Plusy: "Crew is excellent, polite and personal!"
Minusy: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Plusy: "The socks offered in business were comfortable and nice looking. The red wine was good."
Minusy: "The food was just average and the seat not too comfortable"

Plusy: "Planes were on time and connections made."
Minusy: "One bag delayed as not put on flight and food could be better."

Minusy: "Crew members in Amsterdam were very rude and disrespectful"

Plusy: "Yes"
Minusy: "Everything was good"

Minusy: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Minusy: "Travelled business class and was ace experience"

Plusy: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Minusy: "the headrest is hard. Apart from that- all was fine"

Plusy: "Crew was ok."
Minusy: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Plusy: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Plusy: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plusy: "My seat"
Minusy: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Plusy: "Overall KLM experience is good"
Minusy: "Food quality was mediocre for a business class flight."

Plusy: "Amazing crew"

Plusy: "very attentive crew"
Minusy: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Plusy: "The crew were amazing and the flight was very smooth."
Minusy: "Keep up the good work"

Minusy: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Minusy: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Minusy: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Minusy: "old screens and entertainment system leg room to small"

Plusy: "Crew where awesone and the choice of entertainment was fantastic"
Minusy: "Seats way to close together"

Plusy: "Great service"

Plusy: "Flying with KLM is a pleasure"

Plusy: "Crew was great, very nice"
Minusy: "Not enough legroom"

Plusy: "Nice flight ...was comfortable travel ...good food.Thanks"
Minusy: "No such things"

Minusy: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Plusy: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Minusy: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Minusy: "Cramped seating."

Plusy: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minusy: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Minusy: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Plusy: "Nice flight, nice crew, and a nice experience."

Plusy: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plusy: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Minusy: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Plusy: "Pleasant flight"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "The cabin crew were pretty good. That's about all that was good."
Minusy: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Plusy: "Flight was delayed for three hours and was a very stressful flight"
Minusy: "Flight was not on time and got to destination very very late pier management of aircrafts"

Minusy: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Plusy: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Plusy: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Minusy: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Minusy: "Nothing."