Znajdź tanie loty na trasie Kraków Balice - Lizbona (KRK - LIS)

Flight was on time.

Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement.

Ease of boarding with priority.

Long wait to board, stairs up and down for tarmac stairs to plane and off of plane.

Stood in one line for over a half hour to find out I was in the wrong line and had to go to another line. Why not have someone asking or a few signs to direct people? Kiwi was horrible to deal with. I booked a priority flight but they only gave me non-priority but changed their documentation to look like it was priority. Went back and forth too manny times.

price time of flight

unable to choose your seat free expensive tea and coffee and others

Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally.

Left on time. Quick flight.

Delayed 45 mins making transfer for international flight difficult

Same as above

SAME AS ABOVE

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment.

Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice.

The seats seemed to have more space on this plane which was nice.

It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

It was on time as always

Stood in one line for over a half hour to find out I was in the wrong line and had to go to another line. Why not have someone asking or a few signs to direct people? Kiwi was horrible to deal with. I booked a priority flight but they only gave me non-priority but changed their documentation to look like it was priority. Went back and forth too manny times.

Missed the flight due to the delay. Had to buy ticket to get to Barcelona.

The airline only allows online checkin and didn’t notify us through emails until a few days before the flight when we’re already traveling. During international travel, we don’t check emails. We ended up paying almost $200 to checking at the airport. will not use this airline again.

Cheap flight that left somewhat on time. The middle seat wasn’t open so it made for a pretty easy flight.

No beverages or snacks. Nothing to watch and the plane was dated.

good space, especially with 3 seats to myself;)

-my monitor/screen did not work (many others too) until they rebooted the whole system after at least 45 minutes into the flight -no food, no snack, no drink

You ought to have a NA option as Food was not served on this shorter route.

Afternoon Departure time is convenient

They will give you a small cup of water for free if you ask for it but they don't let you know that.

Price, flight crew.

The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage.

Being told off for bringing my duty free bottle of wine an drinking it mid flight. They ran out of wine on way over. I didn’t see anywhere where you can’t drink your own beverage??? Was quite embarrassing I have to say. I drank it anyway. What was I supposed to do with it??

Cabin crew were excellent. Very friendly, professional, efficient.

Missed the flight due to the delay. Had to buy ticket to get to Barcelona.

Pretty quick and easy. EasyJet is not the most intuitive considering what is standard for booking and travel. But it worked out.

STN Airport is horrible. Nothing you can do about this but really not good.

WE got there.

We had purchased tickets with 2 bags at 15 Kg ea. The day before I realized that was under & I called to increase to 23 for one bag & 20 for the other. They initially said Increase would be 90 euro but when I complained that was terrible she lowered to 60. confirming email showed the icrease to 27 for 1 & 21 for the other. Actuals 22.3 & 16 . 3 for the 2nd.

The staff were friendly

The passengers were arse holes bit the crew dealt with it well

Crew was nice, boarding was quick, flight was smooth and arrived 20 minutes early to our destination. I looked ahead on their site and paid a little extra for XL seats, with those you get speedy boarding and can bring a purse or backpack on top of your one rolly-bag carry on - they make it VERY clear on their site that you are only allowed 1 carry on within very specific size measurements. The XL seats were worth it for the leg room and extra small bag.

No snack, no entertainment, and a charge for water.

On time flight and friendly staff

Good airport and nice crew

2h delay

Very speedily boarding, crew dealt with a passenger with a large bag well.

Chair didn’t lean back, unclear that water wasn’t free

Flight was on time.

Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement.

Stood in one line for over a half hour to find out I was in the wrong line and had to go to another line. Why not have someone asking or a few signs to direct people? Kiwi was horrible to deal with. I booked a priority flight but they only gave me non-priority but changed their documentation to look like it was priority. Went back and forth too manny times.

Missed the flight due to the delay. Had to buy ticket to get to Barcelona.

Being told off for bringing my duty free bottle of wine an drinking it mid flight. They ran out of wine on way over. I didn’t see anywhere where you can’t drink your own beverage??? Was quite embarrassing I have to say. I drank it anyway. What was I supposed to do with it??

Excellent on all measures. I will definitely try to fly Austrian Air again!

You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular.

Seat size was decent, not like us airlines, there’s actually space for you knees.

Generally very pleasant flight

No complaints

The staff were friendly and warm. They did what they could with all they had. I was financially compensated for being put on standby because of over sold tickets resulting in my return flight being changed to the next day.

On my flight there my built in tablet didn’t work so I didn’t have any entertainment for a long flight. My return flight was put on standby and I had to leave the next day instead. Stressful

The crew lady was nice and I liked the food even though it was a one hour flight

Again delay

Crew

Boarding process was terrible, delayed for 3 hours and I have missed my other flight

New airplane.

100% full

Price, flight crew.

The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage.

Stood in one line for over a half hour to find out I was in the wrong line and had to go to another line. Why not have someone asking or a few signs to direct people? Kiwi was horrible to deal with. I booked a priority flight but they only gave me non-priority but changed their documentation to look like it was priority. Went back and forth too manny times.

Flight was on time.

Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement.

The airline only allows online checkin and didn’t notify us through emails until a few days before the flight when we’re already traveling. During international travel, we don’t check emails. We ended up paying almost $200 to checking at the airport. will not use this airline again.

price time of flight

unable to choose your seat free expensive tea and coffee and others

It was on time as always

The airline only allows online checkin and didn’t notify us through emails until a few days before the flight when we’re already traveling. During international travel, we don’t check emails. We ended up paying almost $200 to checking at the airport. will not use this airline again.

The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!