Znajdź tanie loty na trasie Kolorado - Warszawa Lotnisko Chopina

Minusy: "No baggage space in overheads. Despite being in an early boarding group"

Minusy: "40 minute flight delay and my luggage was lost/stolen."

Minusy: "Delta.... they’rrrrrr Grrrreaaate!"

Plusy: "Most of the crew was great with the exception of curbside check-in in Denver."
Minusy: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."

Plusy: "Crew was very pleasant. Boarding and deplaning was smooth and easy!"

Plusy: "Crew was friendly and efficient."

Plusy: "Nothing"
Minusy: "Idk terrible flight experience with delta"

Plusy: "I think Delta is upping its game, and I’m pleased to see that. Almonds for snacks, phone info about the state of your checked bags—good stuff."
Minusy: "Of course the seat was not “super comfortable,” but whe you pick Economy, you know that."

Plusy: "Availability of WiFi, a charging port and media options puts Delta a step (or two) ahead of their competitors. The professionalism of the crew, as well as the complimentary food/beverage options are also excellent."
Minusy: "Not the airlines fault, but my 6’4” frame doesn’t fit very well in a middle main cabin seat."

Plusy: "We arrived eventually."
Minusy: "Flight delayed three hours. Payed extra for an earlier flight. Very disappointing."

Minusy: "Delayed 4 hours"

Plusy: "Flight left on time and landed on time"

Plusy: "Quick flight...ahead of schedule"
Minusy: "Cheese It’s are boring...miss the snack mix"

Plusy: "Comfort + was nice."
Minusy: "Had a middle seat between two other men. I was given my seat by the gate. It would have been nice if they placed my more strategically. That might be asking too much but seems reasonable."

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Minusy: "Choice of healthier snack"

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Good airframe."
Minusy: "3+ hours delayed; didn't arrive until 3AM."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Minusy: "Seats are so small. Flight was delayed."

Minusy: "Uncomfortable chairs for a three hour flight"

Minusy: "Couldn't believe the flight attendant walked around with a tray of snacks and bananas. When I asked for the banana, she said, "Oh I'm sorry, those are for First Class only". Really?"

Plusy: "Nothing"
Minusy: "I bought a ticket thinking i bought it through kayak but I actually bought a ticket through a third party in India. Where no one spoke good English. I called the agency to find out if I needed a Visa for my visit to Australia and the told me no. So when I showed up to the airport I didn’t have the right documents and I MISSED MY FLIGHT. Also the wouldn’t just change my flight and charge me the change flight fee. They cancelled my flight entirely and made me buy a whole new ticket!!! Worst flight experience I’ve ever had and this is not my first time flying to Australia or out of country."

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Minusy: "The seats were in bad condition, I was surprised as Delta usually has well cared for interior and exterior airplanes."

Plusy: "Professional appearance of flight staff accommodating and sincete"

Plusy: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Minusy: "The landing was pretty tough and we took off almost a half hour late."

Plusy: "Very friendly gate attendants helped us fix the problem that our frequent flyer number had not been entered on the boarding pass. This may have been because of the booking co., Just Fly."
Minusy: "Would have liked more seat options, like when I book on Delta's website. Didn't have enough advance warning."

Plusy: "Food and entertainment was good"
Minusy: "The bathroom I used was disgusting."

Plusy: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Minusy: "Flight delayed, almost missed international connections"

Plusy: "Nothing"
Minusy: "Frontier canceled the flight. Delta delayed the flight that I rescheduled. One of the worst traveling experiences I have had in a long time. My day started at 3:30am. I’m just now going to my hotel at 12:40 am"

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Minusy: "Was unclear which zone was boarding. Legroom was comprised when passenger in immediate row ahead reclined seat early in flight."

Minusy: "Engine problems-2 hour delay"

Plusy: "The fact that there was a screen for movie selections and a charging port for my phone and the flight attendants were super nice"

Plusy: "Everyone was fairly friendly"
Minusy: "Cramped foot room"

Plusy: "Comfortable seats. Good entertainment"
Minusy: "Going to Denver was delayed and now return trip delayed We were give 3 separate reasons. Poor communication. Just telling me a flight will be delayed is not communication. Lack of a free snack was disappointing. May have to rethink flying Delta next time."

Plusy: "Great people and crew early arrival nice passengers"

Minusy: "Poor Delta DEN counter agent experience. Name on ticket didnt match Delta profile name nor TSA [rofile name. Delta counter agent would do nothing, except blame TSA. Would not check ticket name vs profile name. Happened two consecutive flights. Flight tomorrow morning has no TSA Pre clearance on boarding pass. This will be three consecutive flights. Also seated me next to a person who needed 2 seats to himself. Please never seat me next to a passenger who cannot fit in their own seat. I am switching to SWA."

Minusy: "The crew forgot to turn the heater on in -3°F creating a situation where the lavatory water lines froze. This caused a two hour delay which made me miss the second leg. Because I missed the second leg I was put on the very last flight out of ATL and got to spend Xmas eve in the airport."

Plusy: "On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you."
Minusy: "On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra."

Plusy: "Crew was nice."
Minusy: "The Entertainment sucked. Again I was sitting in comfort class which in theory should buy you more comfort and better entertainment. There was a ton of movies from the 90s and the same movie selection from about 6 months ago when I traveled with them. Also, what is going on, with having to use your own cell phone to watch movies on the plane? Whatever happened to the screens in the backseat of the front seat? I ended up with neck pain from trying to watch a movie on my phone. Delta has become very cheap. It is going into some serious decline."

Plusy: "Nothing"
Minusy: "Let me just say that I’m a loyal Delta costumer until now. The flight attendants (the two women) were an absolute nightmare. They were so rude and condescending. I was carrying with me my service dog and a bag containing an expensive medication (it couldn’t go on the top bin). Despite being in the comfort class and having the seat next to me empty, we were tight for space. The flight attendants were unreasonable and forced me to put my medication on the top bin despite the fact I had told them it was extremely delicate, that it that to go upright, and that I needed to keep it with me. They did not listen and pressured me into giving them the medication. The medication could have easily gotten broken. Thankfully it didn’t but this is no way to treat a human being."

Plusy: "Entertainment system is awesome and similar to what I usually see only on international flights."

Plusy: "Ran smoothly, typical flight, everything was as to be expected. Everyone was polite and courteous."
Minusy: "Tight seats, boarding process was a bit lengthy, and we hit some turbulence (obviously beyond anyone's control). The pilot and crew handled it well."

Plusy: "Most comfortable flight I have taken in some time. Spacious seat, power, good entertaiment, attentive flight crew. On time. Not usually a Delta flier, but times and destination made Delta the choice. Turns out a great choice."

Plusy: "What a city.. Unique for hell sure..."
Minusy: "Nothing"

Plusy: "Staff was really nice and helpfull"

Plusy: "Good food, service, and entertainment"
Minusy: "The seats are not very cushioned"

Minusy: "Seats can be better."

Plusy: "Same as other answe"
Minusy: "Same"

Plusy: "The crew was fun, informed, and very helpful."
Minusy: "The seat, the entertainment, the headphone jack, the food."

Minusy: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Plusy: "Seat was comfortable, food was good."
Minusy: "The woman seated next to me was the mother of one of the flight attendants. She had terrible body odor that nearly brought me to vomiting—and this was a 10 hour flight. She was also brought all kinds of amenities from the attendants from the 1st class cabin—not really appropriate."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Plane was in good condition."
Minusy: "Seats are lousy and armrests so hard my arms go numb. Screaming babies for hours without stopping ."

Minusy: "Flight was delayed"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "The crew was great. Seating was a little uncomfortable."
Minusy: "Food was not so good."

Plusy: "It was long flight but everything was just right. Will use this company again."

Plusy: "Great crew, comfortable seat, good food, and food entertainment."
Minusy: "Delayed 20 minutes out of Denver, and when I arrived at my connecting city in Munich I was immediately told I would not make my connecting flight due to customs lines and to reschedule. I walked 5 minutes to customs, no lines, walked another 5 minutes to my gate, and easily made the connection."

Plusy: "Canceled and not rebooked untill 4 days later"
Minusy: "Still waiting to fly"

Plusy: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Good leg room in aircraft and comfortable seating."
Minusy: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "best take off and landing I’ve ever experienced. 2 meals for an 8 hour flight and all the red wine I could drink!"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "The crew and amenities are excellent!"
Minusy: "Economy space is really tight."

Minusy: "Opóźnienie lotu"

Minusy: "You cancelled my flight & I lost a whole day of mt trip!"

Plusy: "The crew was very friendly as always."
Minusy: "I didn't like having to wait on the plane for 5 hours while the plane was being worked on while still on ground at Denver International airport. I really didn't like that once arriving in Frankfurt International airport and missing my connecting flight I was provided a voucher for food that was worth 10 euros which wasn't enough to get a meal only a snack. I read an article on the plane on how well Lufthansa Airlines is doing and how much money they made but yet they have been giving the same amount on vouchers for a very long time."

Plusy: "movie selection"
Minusy: "I missed my lufthanza connection"

Plusy: "Flight staff were kind and friendly"
Minusy: "I could not push my seat back and the man in front of me pushed his back leaving me very little room"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Big plane, captain communicated our flight well."
Minusy: "Flight personelle were not very friendly, and as I am not a great flier and was making my first oveseas trip I was a bit disappointed they were so curt."

Plusy: "Great service. everything was on time, or early. overall pleasant experience."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Crew was excellent. Plane was very clean."
Minusy: "Seats in economy are miserably uncomfortable especially for a flight of this many hours."

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "I liked that if I asked for something the crew would get to me rapidly. Extra leg room."
Minusy: "Boarding process: just a lot of confusion. Inflight crew service poor: the was no time to have any brain reaction when they would pass by with coffee or anything...and when I asked for coffee the answer for a gentlemen of the crew was: coffee already passed by. Really!!?? Make sure that +$1200 are spent well. Rude or inattentive crew members shouldn’t be on flights that are that long...I had to nsist to have a miserable cup of coffee. Movie selection was poor. USB port didn’t work. Shame on you!"

Plusy: "very professional cabin crew"
Minusy: "The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold."

Plusy: "See above"
Minusy: "See above"

Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."

Minusy: "Couldn't reserve a seat, even 24 hours in advance because web checkin was turned off. Ended up in the middle of the middle on both directions."

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "nice and polite crew"
Minusy: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Plusy: "the crew are exellent"

Minusy: "Entertainment options were not too good. The flight should have more American sitcoms and more Hindi options."

Plusy: "The entire experience was great. Easy check-in, boarding, on time, friendly service, good food, good movies, and overall a really nice atmosphere for such a long flight. Would recommend this Flight to anyone."
Minusy: "Nothing"

Plusy: "First time flying this airlines. The seats were comfortable and spacious. The entertainment options were excellent and the food service was regular and consistent."

"Kayak was terrible, I was told that I got 1 free checked bag, but when I got to the check-in counter I was told otherwise and had to pay for my checked bag!!!!"

Plusy: "Nothing"
Minusy: "Snack and some complimentary wifi or entertainment"

Plusy: "meal"

Plusy: "It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly"
Minusy: "Only the other trip by air with Finair"

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Plusy: "reasonable leg room comfortable seat"
Minusy: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Minusy: "I hurt my knee. The legroom is too small."

Plusy: "Good smooth flight, on time. No complaints"

Plusy: "People, service and food were great. Everyone had free blankets, pI'll own and earbuds. Cost was also great."
Minusy: "Seats a little tight."

Minusy: "Layover and delay we're extremely wrong and they booked me on a separate flight from my party."

Plusy: "Its a short ride."
Minusy: "Short ride."

Plusy: "Crew is very nice and helpful. Food is just fine."
Minusy: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."

Plusy: "The flight was on time and everything ran smoothly."
Minusy: "It was a bit confusing that the tv's came out out the seats, an announcement about that would have been helpful."

Plusy: "Good imfo"
Minusy: "Easy"

Plusy: "Great crew and discovered blueberry juice."

Plusy: "was on time. Small airport, convenient transit without passport control,"
Minusy: "Small flight, longer flying time. Almost no service."

Minusy: "Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering"

Plusy: "Great service and great food."
Minusy: "The long hours"

Plusy: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
Minusy: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."

Plusy: "It was a short plane ride that was pleasant."

Plusy: "They waited with connection flight."
Minusy: "Looks of people waiting for us. They really hated us. Luggage made it next day. No food on board."

Plusy: "Everything was great. They made a nine hour flight actually enjoyable."

Plusy: "On time , excellent service"

Plusy: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Minusy: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."

Plusy: "Friendly and competent crew, on-time performance, clean and pleasantly appointed cabin, non-stop service always beats transfers!"
Minusy: "Cramped seating (A330) for such a long (8.5 hrs) flight. U.S. catered food was mediocre at best."

Plusy: "On time."
Minusy: "Seats are uncomfortable."

Plusy: "The Iberia plane had a new interior, and possibly was a new plane. The new thinner padding on plane seats was not a problem at all. The crew was friendly and let me switch to a different seat that had an empty one beside it so I could stretch out more. A great flight."
Minusy: "I liked everything. They exceeded my expectations."

Plusy: "British airways offers amazing entertainment selections on the Screens over 25, food was good"
Minusy: "Check in line was terrible, I had checked in online but still waited over a hour to bag drop, service was not great either the flight attendants were not happy at thier job.."

Plusy: "Nothing"
Minusy: "Small plane incredibly cramped for8 hour flight"

Minusy: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."

Minusy: "American Airlines charged me 100.00 dollars for 1 extra luggage, ridiculous! !!!! Also we took off 1 hour late without any notice..... Flight to Europe with AA sucks..."

Plusy: "Crew fantastic. Food, wine, comfort of aircraft, on time, EVERYTHING!"
Minusy: "Nothing"

Plusy: "Flight was not super crowded. Crew were lovely."
Minusy: "No seat back entertainment...had to endure The Charlie Brown movie, Nelson Mandela biopic and lousy boxing movie. Seats extremely small...would have been awful if plane was at full capacity. Plane very dated...no frills"

Plusy: "It was a pleasant flight, easy boarding, crew friendly."

Plusy: "Having read horror stories online about booking with Kayak's partner Justfly, I was prepared for the worst (last-minute cancellations, partial refunds, all-around crummy service). Actually, my Finnair flight was great - it was operated by BA, so it was a nice new double-decker Airbus plane. It was maybe 3/4ths full, so I nearly had a row to myself - shoutout to the jerk who decided he was entitled to the aisle seat. The flight was smooth and easy and best of all, it cost a fraction of what the BA price for a one-way from SFO to LHR cost."
Minusy: "The food on BA continues to be meh, but what most people don't realize is that ALL airline food is meh, because your tastebuds don't work properly 30k feet in the air (it's a scientific fact)."

Plusy: "customer service was attentive smart yet caring."

Minusy: "15 hours before the flight, I was locked out from the website to check in and secure seats. I then called British airways to do so and after 15 min of the agent trying to get seats, she told me that there was a shutdown and no passengers were able to do so and everyone had to book seats at airport. When I got to Heathrow, the agent told me that was not true and everyone was able to book online.. Misleading!"

Plusy: "Crew, boarding, cleanliness of the plan, and all other aspects other than food were good/excellent."
Minusy: "The vegetables in the meal / salad were still frozen….inedible. In the morning in the asian vegetarian meal it was simply fruit…that was it. No protein source. I have been on many BA flights and the food has not been this poor, so not sure if the carrier who services food source has changed."

Minusy: "It is absolutely ridiculous that they made us pay $100 each way for our ski bag/equipment. I will never fly either airline again. Horrible customer service as well. The airplane and its entertainment system is quite antiquated and needs to be updated. Horrible experience."

Plusy: "geting off"
Minusy: "To cramped so I will go back to Delta"

Minusy: "Boarding was chaotic. Pre boading not enforced, all passengers boarding at the same."

Minusy: "The food was terrible , the flight was canceled from Paris to phila , i didn't know til 8 pm . It was very hard to have an other flight from London to phila. A lot of souffering for me ."

Minusy: "A lot of turbulence in the middle of the flight"

Plusy: "Not much."
Minusy: "The flight was delayed about 5 hours due to reasons no one really seemed to understand. Food was pretty bad as well."

Plusy: "The plane left an hour late .... but ... in the middle of a snow storm which in normal situations would have lead to the cancellation of the flight. So ... something which normally would be a major negative view is now actually a positive comment."

Plusy: "Great flight, crew was very nice. I would rebook with British airways."

Plusy: "The crew was very helpful and the entertainment was updated."
Minusy: "Philadelphia airport services were terrible: - immigration processing was too long and took more than one hour dur to out of service customs machines and insufficient immigration personnel. - luggage handling at the airport careless and resulted in the breaking of some of my belongings."

Minusy: "The food was terrible and overpriced. But there weren't any free snacks or anything. No entertainment. Crew were less than helpful."

Plusy: "Flight attendants were very helpful and joyful. Food wasn't too bad for airplane food! :-)"
Minusy: "I find it appalling that there is a charge for seat selection. Please add 10 cents to the price of a ticket and do away with the seat charge. It would buy you loyality."

Plusy: "Short good flight, with no issues. Friendly crew that were very professional."
Minusy: "No complaints."

Minusy: "Excellent on every level!!"

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Plusy: "The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!"

Plusy: "Crew was friendly, food was good"
Minusy: "Entertainment was broken in one of our seats, the seats were not comfortable"

Plusy: "Na"

Plusy: "The crew was nice."
Minusy: "The food was the worst I have had on a flight. We were crammed into the seats....especially when the seat in front reclines back."

Plusy: "Nothing, total stress making us re-check our baggage"
Minusy: "British AIrways could have checked our bags through from Denver to Paris....after all it was British Airways to British Airways, but they made us check only to London, retrieve bags carry them to another terminal recheck them for what Simon the BA ticket writer was nothing but pure error by British"

Minusy: "I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc"

Minusy: "I am a 5’8 woman- pretty slim. I had a window seat in the main cabin. I barely fit! But the guy in the isle was bigger and had to wedge himself into his seat. As a result, I couldn’t leave my seat for the entire 9 hour flight. Come on BA! Have some compassion! These long flights need bigger seats."

Plusy: "My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again."
Minusy: "A plane that was over four hours late costing me an entire day in Germany."

Plusy: "The departures and arrivals were on time."

Minusy: "Our flight was delayed causing us to take a red eye, missing our connection,long layover, missed our hotel for the night, thripled our time in transit. The worst travel experience I have had."

Plusy: "Easy boarding, on-time departure, clean aircraft, friendly crew, decent food, free drinks."

Plusy: "Despite having a delay in Denver, we were able to arrive on time. The crew was very friendly in greeting us as we boarded the plane"
Minusy: "The boarding process was hampered by too many people putting too much carry on luggage in the overhead bins. Many put things in the overhead bins that could have been put under the seat. It didn’t seem like the crew was paying too much attention to this. In general the crew was pleasant, but there didn’t appear to be much sincerity in the pleasantries."

Plusy: "The crew was very friendly. Lots of movie options. I got a voucher due to the delay."
Minusy: "The delay was a bit of a bummer and it would have been nice to be compensated with more than a voucher that couldn't be used in LHR because it was in USD. I also would have liked to been told they were still planning on serving dinner despite the midnight departure; I fell asleep because they turned off the cabin lights and I assumed the meals had shifted, but instead I missed out of my dinner. Lastly, I am quite petite and still struggled with legroom."

Plusy: "Orderly boarding and disembarkation."
Minusy: "This airline is one of the worst in Europe, for the simple reason of putting short-term profits ahead of decent treatment of the customer. My flight across the Atlantic was 4 hours late, and BA refused to put me on the next available to Prague, even though the lateness forced me to miss the BA flight I have been booked on. Their reason referred to a technicality in the booking procedure, but actually BA has put in place "policies" aimed at their financial advantage, over and above reasonable treatment of the customer. BA's refusal to rebook me cost me a lot of inconvenience (3 hours on the phone, for one thing) plus about $150 (I am taking another route to Prague); BA was then able to sell both my original seat and an extra seat on the next flight from Heathrow to Prague. I will never fly BA again in my life if I can help it."

Plusy: "Food and hospitality and staff"
Minusy: "We were late 20 minutes and sat in tarmac another 15 minutes. Didn´t allow us enough time to get train, take bus, we had over 500 people lined up for bus, get through TSA, they pulled my suitcase for inspection, but didn´t look at it for 15 minutes until i called a supervisor as my connecting flight was leaving, and in fact, it had left as TSA does this purposefully and maliciously as it apparently happens all the time per ÇBritish Airways who had to reticket us. We had to return to A section another 20 minutes to be reticketed and luckily got on another flight to

Minusy: "Our flight from Denver to London was canceled at the last minute last night. The information from your email and the number given from you notifying me of the cancellation only gave British Airway to contact for redress. It took over an hour on the phone to get another flight which was 2 days later with now 2 days less of our vacation. Not to mention the loss of 2 hotel room payments. Kayak was of no help in this matter. Plus our flight reservation prohibited us from getting our flight on another flight the next day. If I had known that I never would have used Kayak. I am extremely unhappy with how this was handled. I expect to be reimbursed for our lost Hotel room costs and the costs associated with lost tours from you. Please contact me with how you will go about doing this."

Plusy: "Staff."
Minusy: "No USB connection."

Plusy: "Nothing"
Minusy: "Entertainment and food were terrible. Plane was filthy and ancient. Crew was inattentive and we were treated poorly for bringing a child’s seat on the plane. It was hot the entire 9 hour flight. I will pay extra not to fly BA again."

Plusy: "On time, smooth boarding."
Minusy: "Nil"

Plusy: "Service is good, people are friendly. Efficient. Keep you up to date with changes."
Minusy: "No complimentary beverages. Not even water. Baggage did not make it."

Plusy: "Simple. Arrived (late) to my destination(s) in one piece. Pleasant flight crew."
Minusy: "Expected more for my money...In flight services (movies) screens were very small and hard to see. No charging outlets for phones. Flights were delayed. No sense of urgency mentality? (Don’t get me started on the London airport experience)."

Plusy: "The crew was friendly."
Minusy: "The flight was over two hours late. No USB ports for electronics. Leg room and seats were dismal."

Plusy: "Crew did really well in their roles."
Minusy: "BA are no different than all operators in the drive to put as many bums in as many seats as possible. News flash. Only so many sardines go in one tin. Make seats more comfortable and more leg room and we would pay the premium for that reputation as a caring, comfortable operator."

Plusy: "Excellent food and service."

Plusy: "Treated coach like first class."
Minusy: "Nothing"

Plusy: "Nothing"
Minusy: "I didn’t like that I paid for first and received terrible service in the air and on the ground"

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Plusy: "i got there alive."
Minusy: "narrow seats, no legroom, small entertainment screens, OK food (but they are British, so not much expectation), then no gangway off the plane, we had to wait a long time for the stairs, then everyone down the stairs onto a bus. staff was friendly enough, but once they fed us and one round of drinks, they were gone until they rushed us thru breakfast (no coffee refills). good thing the flight was cheap!"

Plusy: "Clean plane"

Plusy: "The crew was pleasant and the hot dinner and light breakfast were good."
Minusy: "The seats were very cramped in economy. There was very little room to move in our seats, and the knees of the fellow behind me were against the back of my seat."

Plusy: "Seats were comfortable and staff was very attentive as well as respectful of us when I was sleeping"
Minusy: "There was condensation leaking from the ceiling of the cabin. A crew member said this was normal, would have been nice to know this ahead of time to reassure me that for a first-time overseas flier that this is normal."

Plusy: "Individual TV/movie screens."
Minusy: "Uninterested service. Left my iPad on the flight. Realized where it was and went to BA customer desk. I had time to collect it, but when they looked at my ticket and saw I was a “world traveler “ they said all I could do was use MissingX to find it."

Plusy: "food was good"
Minusy: "IFE was not good the equipment is very old and selection is limited"

Minusy: "Nothing was on time, zero service, non existent customer service"

Plusy: "Fligth attendants of British, Iberia provided excellent and friendly service. Some of London British Airways desk and gates officcers, gave me really poor service."
Minusy: "My flight to London was pretty good,. Service was excellent.. But not my transfer to Madrid , I lost my conecttion. On London airport, I was sent back for the gate because I showed up early and they ask me to take care of the screen and wait for the gate #, when they showed the # , I went to the gate and was told my flight had left an hour ago and sent me back walking . I was wearing an orthopedic shoe, due to a toe fracture and i had to walk again all this long distance back to the terminal.!! British airway gave another flight and had to pay $279 dlls for a ticket to Madrid.2 hrs later. My flight was by Iberia and the service. was excelent. I wonder if the insurance , I bought initially will cover something of the $ 279 dlls ticket ? Fligth back to EUA was by AA and service was excellent"

Minusy: "The seats on these flights are poor. As well as being narrow, there are bars on either side that dig in to your sides. My ongoing one hour domestic flight had more comfortable seats. Fod choice poor. Chicken Curry or Cheese/Tomato Lasagna. If I want a vegetarian meal I'll order one beforehand. Give me two meat options. This isn't the first time I've noticed this. Is it cost cutting? Seems like it to me. Not impressed."

Plusy: "Crew was very nice."
Minusy: "There are no air vents on these planes! 4 of the 4 international flights of 10+ hours each did not have individual air vents. The heat was unbearable. We were sweating the entire time. There are individual computers in each row taking up some of the seat B (middle seat) legroom. These blow hot air and heat up the plane even more. I have never been on a flight where there weren't vents and it is the #1 reason why I won't be flying British Airways again. The TV screens are also outdated. The selection is alright but the screens are blurry and have a grid burned in on them."

Plusy: "Very courteous attendants"
Minusy: "All good"

Minusy: "Crew seemed to be "just getting through their day" simply going through the motions."

Plusy: "Very little."
Minusy: "Flight was delayed. The seats are uncomfortable and too small for even normal size male. Food was disgusting. Staff were very nice and helpful if asked. I think all the space and comfort were in buisiness and first class. Economy class is still paying for a ticket, make up most of the passengers and deserves better. Getting into a seat was like getting into a straight jacket."

Plusy: "The food was better than expected and the crew did everything they could to keep us comfortable"
Minusy: "That plane was so gross. The upholstery was stained and frayed. It was also insanely small. Holy cow!"

Plusy: "Absolutely nothing"
Minusy: "Flight was delayed by 2 hours. Then they bumped us out of the seats we had reserved. Made it just in time for our connection. Then they bumped us from that flight. Others were given generous compensation for that bump. However we were given nothing. At least they us we could rest in the BA lounge because I am elderly and disabled and we would have a 9 hour wait. Got to the lounge and we were not listed in the system. So we were denied entrance. We will have have spent 2 nights on a plane and 36 hours instead of one night and 16 hours. Rotten way to depend your 50th anniversary."

Plusy: "not much"
Minusy: "5.5 hours delay"

Plusy: "I loved the legroom in the emergency seat I had and the service was top notch. The food and food choices was also really nice and the wine served with dinner was great."
Minusy: "Overall loved my emergency row seat the only negative for my particular seat was once the rest of my row was filled in and the 2 seats in front of me it made it impossible to get out of the seat and stand up unless I could had the person sitting in front of me get out of his seat."

Plusy: "Nothing"
Minusy: "Old plane, flight attendants boardering in rude, very poor food (!), de-plane via steps to the tarmac and at least 7 coaches at Heathrow (an aged 747, so it took nearly an hour!)"

Plusy: "The food was elevated and we were fed twice on our 9 hour flight! The beverage service was also provided often with a good assortment. I loved that there were new release movies available for free. The staff was friendly and available. If I were to do another long flight like that, I would seek out British Airways."
Minusy: "Nothing."

Minusy: "The plane was an hour late and there was no snacks served, you had to pay even for water."

Minusy: "We purchased upgrades to an exit row seat because my knee locks up when cooped up for that long. They changed the plane and I understand that happens but they denied our refund request with 7 days deadline to re-request. So now we have to spend valuable vacation time dealing with their incompetency"

Plusy: "All was as expected, lights were out for a late night flight, and attendants were quiet and nice."
Minusy: "Our flight was delayed by 2 hours, so that had it's normal difficulties. This was I believe due to the weather, and not a fault of the airlines."

Minusy: "Nothing! it was great! I was especially impressed with the crew’s politeness."

Minusy: "Nothing"

Plusy: "Yes made sure mask was in place"
Minusy: "No"

Minusy: "Everything was dandy!"

Plusy: "Denver airport boarding crew was really Good. Flight attendants not so much. I’m sure they were as tired as the clients after the 4 hour delay"
Minusy: "Better communication and resolve Maintenance issues or change the aircraft sooner. Which is what finally happened. Delay started in L.A."

Plusy: "Our crew."
Minusy: "Flying at supersonic sound."

Plusy: "The seats were comfortable"
Minusy: "Waiting to board took almost 2 hours ! We were delayed so many times and sat on the plane for an hour after boarding. I was supposed to land at 6:55 and didn’t land til 9:30 and I was late for work due to poor planning. The pilot even admitted in the announcement that there was a crew problem and maintence problem. I was not happy"

Plusy: "Nothing."
Minusy: "Everything"

Plusy: "Nothing extraordinary, just solid positive experience from checking in on my phone thtough disembarking"
Minusy: "I like the convenience of the built-in multifunctional screens (like on Alaska flights) that AA are lacking"

Plusy: "We didn’t crash and die. That’s the only positive."
Minusy: "Before we boarded I listened to a couple described how they always went ahead in line at boarding because no one ever stopped them. They described how they waited until group 3 was called and then went right through. While we were waiting, we watched them do it again. If you need to cram people into tiny spaces to be profitable, then you cannot allow them to make it worse by putting back their seats. I spent 90 minutes with a seat back jammed into my chest. We were ignored when handing out snacks, probably because we were invisible behind the seats pushed in our faces. It was one of the most miserable flights I’ve experienced."

Minusy: "It was cramped; it wasn’t overcrowded."

Plusy: "Nothing"
Minusy: "Had to change our plans, and AA wouldn't give us a refund. We never got on the plane but had to pay for the tickets anyway. I'll never fly AA again."

Minusy: "You were out of earphones"

Plusy: "We were allowed to board early with my father, who is disabled."
Minusy: "Denver airport was a nightmare with my disabled father. We were given a “wheelchair” but no escort through a nightmarish security scene. Airport is terribly designed, lacking clear signage and navigation. TSA was a disaster and no one seemed remotely concerned about my father’s comfort or needs."

Plusy: "Captain asked passengers not making close connections to allow passengers with connections to deplane first was very helpful."
Minusy: "Flight left late and arrived late making my connection in Philadelphia for a flight to Budapest a very close call."

Plusy: "Flight attendants were very good."
Minusy: "Pilots need to do a better job of communicating delays. Especially the ones piloting this particular flight."

Minusy: "The flight was delayed which caused us to miss our flight in London our family was delayed for 12 hours"

Plusy: "Crew on the plant was friendly."
Minusy: "I think at least some small food should be offer even tho it wasn’t dinner time."

Plusy: "The plane was super comfortable"
Minusy: "Long check-in lines in Denver - there were two sky caps outside who had no line which allowed me to reach my gate in time. Otherwise I may have missed my flight"

Minusy: "Checked baggage untimely, causing me to miss the train"

Plusy: "The flight was on time."
Minusy: "The seats are absolutely horrible. I feel crammed like a sardine in the plane. Seriously, can we adjust the seat widths and distance to the seat in front and make them a couple inches bigger?"

Plusy: "Great crew! Smooth flight! Landed almost half an hour early!"
Minusy: "It was an older plane but it flew fine"

Minusy: "Flight time was changed twice"

Plusy: "There was nothing to like about the way this sudden last minute cancellation was handled."
Minusy: "I expected at least an offer of some kind of compensation for the inconvenience. it didn’t and hasn’t happened thus far."

Plusy: "Great service, friendly staff. Plenty of in-flight entertainment options"
Minusy: "N/A"

Minusy: "90 mins late leaving LA caused us to miss connection from Brisbane to Darwin now delayed additional 12 hrs. LA Qantas rep lied and said every 2 hrs there were flights from Brisbane to Darwin and not to worry. Truth is only one per day."

Plusy: "Food was good. Staff was polite."
Minusy: "Both flights were late leaving. Plus then we waited on board for a long time. Once on board and waiting, no explanation, no updates. No idea what was going on or why. An announcement would have helped a lot. Philky-Prg: Long delays with food , staff was slow on the Philly -Prg flight. Seemed like they didn't want to be there. No info from flight crew. Phily to Prg - Crappy old plane that should not be flying over seas anymore. Applies to both flights unless specified."

Plusy: "Good is that they sent you to Finnair to correct AA created break in service...why would they pay for it? AA is just an operator per itinerary! Why would you care if ppl get help with connections!"
Minusy: "Checked in online on Finnair and automatically for the second connecting flight...and not the first -AA. So, had to check-in again for the first flight at the terminal. Board passes were printed 2 out of 3 by AA and both had errors - wrong gate for the first flight and no boarding info for the second connecting flight - just blank! AA did not provide connecting info until I found an unoccupied employee at the terminal and customer service lines were about 20 people in 2 locations I went to. The connecting info should be in the itinerary they said at customer service...nope, it was not there either!"

Plusy: "seat"
Minusy: "Staff seemed exhausted. American has no customer service phone to explain to customers what is going on. Bad experience all together."

Plusy: "The crew on both legs were attentive, especially in helping people with connections deplane in Dallas. Boarding was easy. Checking one suitcase for free was good."
Minusy: "the first leg of the flight was delayed. The information about when it would leave kept changing at the gate. I would have appreciated some extra food due to the delay... I was unable to get food in Dallas, which my scheduled layover time would have allowed."

Plusy: "Good movie selection, there’s new titles available to see and it’s perfect for flight time from Denver to Dallas"

Minusy: "We had five pieces of luggage lost during our flight from the U.S. to Spain. When we arrived in Madrid we were told that all five pieces had been located. When we went to pick them up the next day there were only four pieces at the airport. We were told the fifth suitcase would be delivered when it was located. It's ten days later and there's no sign of the luggage. It has taken multiple phone calls to get the information about the luggage correct. They assure me that they have everything correctly documented and then when I call back they haven't changed a thing. It has been a very frustrating process overall."

Plusy: "I hope I never fly American again!!! We were supposed to leave at 2.pm, but dud not until 11 pm. The AA customer service staff wanted to charge me $ for my carry on! We missed our connection of course! Had to wait 2 hrs at next airport for a hotel. Did receive food vouchers and luggage was checked in right away (good thing). But overall ridiculous! Missed an entire day due to AA not having another plain? Or not finding another way to put passengers in other flights."
Minusy: "Customer treatment and lack of interest on custmer satisfaction. The Denver staff was changed so often they had no clue about customers needs and it was all about making the bucks for the airline."

Minusy: "Getting to the airport early and waiting an additional ten minutes on the tarmac."

Plusy: "The crew was friendly. Ticket cost was appropriate."
Minusy: "Seats were HORRIBLY uncomfortable. I’m slender but tall and in my window seat my head hit the ceiling so I had to either slouch or turn my head to the side for the whole flight. In flight entertainment was awful (some weird sitcom loop) and the WiFi didn’t work with my phone nor laptop. Basically sat uncomfortably sideways with nothing to do for 2 hours. Flight also arrived late, causing transportation issues."

Plusy: "Loved entertainment system need bring wireless headset however they will handout some later in flight."
Minusy: "Seats were leather didn't let back air out."

Plusy: "The America flights were all ON TIME."
Minusy: "The seats on this particular flight were not as good for my back and they no longer offer pillows to put behind my back."

Plusy: "Ease of boarding"
Minusy: "That AA does not follow my preferences. I was assigned a middle seat even though my preference is an aisle seat."

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Plusy: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Minusy: "Couldn't get the entertainment app to work"

Plusy: "Great crew with an attention to details!"
Minusy: "40 min late and a bumpy ride the whole time but good flight"

Minusy: "The flight was delayed 9 hours for mechanical issues and they were not able to do anything. Since booking with Kayak neither Alaska airlines or American Airlines would help in getting us an earlier flight and both airlines said they couldn't help after repeated calls. Won't be booking any American Airlines flights throug Kayak again."

Plusy: "The crew was very helpful at each stop even though they weren't responsible for the disasters."
Minusy: "Initially we thought we were flying with British Airways. We then had to do some digging to realize it was all out of American Airlines. Then we couldn't get proper boarding passes and luggage tags until one of the crew members spent a significant amount of time untangling each leg of our trip so they were in the proper order. We got delayed by 4 hours in Chicago and missed our connection in Manchester. We had another 5 hour wait there. By the time we got to Dublin, our bags didn't also arrive. After almost 24 hours of travel, we arrived but without all of our stuff."

Plusy: "Boarding and baggage."
Minusy: "This was a long non-stop flight from Miami to Denver. Over 4 hours. So I took the plunge and bought first class. I always fly first class on any flight over 2 hours. However, I was disappointed. The food was so-so and insufficient. The drinks were also not enough. The video displays were small and poorly located for the movie. The seats seemed uncomfortable. All and all I have come to expect a better experience from American Airlines in First Class. The ticket was expensive."

Plusy: "Getting through security was a lot better than I thought. Also, I had plenty of room and the overall ride was smooth."
Minusy: "I just wish that there was a little more room and easier ways to earn miles and entry into the lounge."

Minusy: "The wifi entertainment stopped working for me half way through the flight"

Plusy: "El problema es que el vuelo estaba sobrevendido y han cerrado las puertas antes con lo cual me he quedado abajo sin pode abordar. En el aeropuerto de Denver habia solo dos personas en el securty check por lo cual la demora fue involuntaria en mi caso. Cuando estoy haciendo la fila para ingresar al avion (esyando en la misma cola antes de ingresar) me informanque no podre embarcar..(claro ya habia designado mi billete a otras personas. pesima atencion y pesimna experiencia con los empleados de ese vuelo. Denver a Miami"

Plusy: "The Denver airport is beautiful"
Minusy: "I will never fly AA again - see below"

Plusy: "Love the movies!!!"
Minusy: "Passengers are allowed to take too much on the plane, which makes boarding & getting off take WAY TO LONG. If American would follow Southwest and allow 1 free bag, this problem would end. E"