Znajdź tanie loty na trasie Katowice - Nowy Jork-JFK

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "It was cancelled and scheduled next day"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Nice crew and comfortable seats."
Minusy: "Not a fan of the sandwich provided."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Flight arrived early."
Minusy: "Last two transatlantic flights have been hot. What happened to a nice cool flight and using the blanket if you are cold?"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!"
Minusy: "Food could be a bit tastier ..."

Plusy: "Attentive and friendly staff, great food and plenty of drinks!!!"

Plusy: "Lufthansa is always high quality"
Minusy: "I dislike how one must stow the entertainment system so early before landing"

Plusy: "Great crew and plane"
Minusy: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Plusy: "Family check-in in Frankfurt is superb. Economy Plus was a really great experience!"
Minusy: "The fact that I can't use my own headphones and I'm forced to use the cheap airline-provided ones (with the dual plugs). Single biggest reason to not fly Lufthansa, because I can't enjoy the movies!"

Plusy: "Unlike the rest of the plane, row 34 is big enough to fit human beings, so this flight was great. Crew are nice."
Minusy: "Every single seat in coach except row 34 or 27"

Minusy: "Opóźnienie lotu"

Minusy: "Pretty good. Great crew."

Plusy: "All around service"
Minusy: "That I had to get off of the plane."

Plusy: "The service."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "I was pleasantly surprised to be offered an after dinner brandy, or a Bailey's. O"
Minusy: "On both flights. The ear phone did not work correctly. Minor issue."

Plusy: "The fact that the Crew was kind n helpful and we landed safely and on time. Like the security was great. Overall it was good!"
Minusy: "The boarding Crew treated the passengers unfairly...your staff should learn how to board a plain...by starting: women with children n handicapped people first, the business/first class, the economy passengers...that's how you do it...there was no organization to board the plane and the ticket agent was wrong on the advertisements instructions. Get rid of cheap wine, our tickets are very expensive..you can afford good wine. I got a headache with your cheap wine... Your also not allowed to do early check in...with your system."

Plusy: "Excellent service and comfortable flight for a great price! The US carriers cannot compete with Lufthansa or any European airlines as a matter of fact."
Minusy: "Touchscreen of the entertainment system was not very sensitive and had false readings. Annoying but not critical."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts."
Minusy: "Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it."

Plusy: "Good overall experience"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Worst crew, at one point when they start serving lunch they left like 10 people waiting and waiting to be served also, they start to put together some lunch one by one, took maybe another 1/2 hour for some people to get food, i was the last one to get served but when they got some leftovers from some other people they put that on my tray for me, they run out of food in the plane, of course i refused the lunch but no other option for me was given, again WORST crew ever, never flight Lufthansa again, NEVER"

Plusy: "The attendants were very respectful and courteous, most of them"
Minusy: "Boarding is disorganized, flight was delayed, baggage took over an hour to get."

Plusy: "I was able to squeeze back into Comfort Economy and make my destination, after a messed up miles upgrade - have to be grateful for the small things, right?"
Minusy: "I was actually upgraded to Business Class through a LH miles award, however, that upgrade was not honored, despite the fact that I had a confirmation email from them. I had to first get to Frankfurt to even negotiate this problem. At the departure point, LH was unable to furnish me a boarding pass to my NY flight. After racing though the huge airport at max speed to make this connection, I was treated rudely at the gate in Frankfurt by LH short tempered ground staff, to the point of even being accused of being the source of the problem and being late for boarding (when I was only accorded an hour connection through this booking, and raised this concern with LH prior). Lastly, the ground crew took away my connecting flight boarding pass and nearly forgot to give me back my luggage tag. The flight crew was Ok, but just did a bare minimum to keep up with the packed and overbooked flight. To top of the joy, I got food poisoning after landing in NYC - not all food they serve was in sealed containers, and it must have been enough to cause a day of misery that followed my arrival - I can assure you that the late time and taxing and docking delays in NYC took away any opportunity to have a normal dinner, and LH food was all I had all day... Not the usual LH experience, but I may give them a break for the next few trips."

Plusy: "Great flying on an A380"
Minusy: "Boarding was a bit disorganized."

Plusy: "Professional, friendly, helpful staff in a new, quiet plane (A380-800). Smooth landing. Easy disembarkment despite approximately 500 passengers from a large aircraft."
Minusy: "Unreliable domestic Lufthansa flights (in Germany) connected to this international one, and the departure time history for this LH400 proved typical for this flight, which ultimately left nearly 2 hours late despite good local weather. An announcement cited technical difficulties with the originally scheduled plane. Several small groups we recognized from embarkation on this LH400 flight filed lost luggage claims, as we did. Uncharacteristically bad planning by LH on food choices left our rows near the front of Economy without a choice of meals: only pasta, tasty though it was, was available. The chicken option was gone. The flight status video program function did not work for anybody near us despite three equipment restarts by the crew."

Plusy: "Dissatisfied!!!"
Minusy: "See comments above."

Minusy: "staying 11h with no assistant"

Plusy: "The food"
Minusy: "The seats"

Minusy: "On May 16, 2017, there was a group of Albanian and American passengers rushing through Frankfurt Airport to catch the connecting flight to New York. Their first flight (LH#1425) from Tirana to Frankfurt was 45 minutes late causing them to eventually miss their connecting flight. At this point, the passengers were asked to show their passports, separating the US citizens from the rest. All the US citizens were loaded on a bus and provided hotel, dinner and breakfast. The Albanian citizens were moved to the lower level of the airport where they were left to freeze all night. Some of the passengers were elderly and had their heart or high blood pressure medications in their luggage that they didn’t have access to. One US-Albanian citizen was asked to separate from his Green-Card holder wife in order to receive the US citizen treatment…"

Minusy: "You canceled my flight it was no one to reach by kayak will never buy tickets again from kayak"

Plusy: "The 747-8 is a nice new plane. The skinny Economy class seats are surprisingly comfortable. The entertainment system is good; I liked getting the feed from the forward-facing camera."
Minusy: "Since last I flew with them, Lufthansa has added annoying charges like so many other airlines (but not usually full-service international airlines). Advance seat reservation was $30 per leg and seat. (I paid only for the overnight eastbound flight; on the return I found enough seats available by online check-in just after it opened.) One overweight bag was $100. Considering these charges, Singapore Airlines is the better choice for FRA-JFK. Minor quibbles with the entertainment system: * Front-facing camera points very low. Would be nice to see other planes during taxi (not just their wheels). * New "live map" during flight added useless gimmicks (view of earth from space), removed data (altitude, speed, outside temperature)."

Plusy: "I flew in Business Class from JFK to Munich and then back to JFK via Frankfort. Both flights were on time and very smooth overall in both directions. The cabin crew was good both ways and all spoke English well. Lufthansa long haul flights still use the older 2 x 2 x 2 seating arrangement (unlike the more modern and common 1 x 2 x 1 arrangement where all seats have aisle access)...so if you don't want someone crawling over you trying to get to the toilet while you are trying to sleep be sure to choose a center seat (both with direct aisle access.) While not totally uncomfortable, the Lufthansa business class sleeper seats are narrower...less well padded...and have less recline options than those used by most other long haul airlines, especially the very narrow foot-wells. The pillows and blankets could be better too. The food was OK - but not on a par with what most other airlines serve on long haul flights. The JFK to Munich flight was non-problematic in all respects. However, there was a screaming baby in my aisle (Row 4 on a 747-8 only 2 seats away from me) on the Frankfort to JFK leg...which I found TOTALLY UNACCEPTABLE."
Minusy: "What airline would permit a lap baby (less than 2 years old...a periodic screamer...and totally unmanageable by its solo-travelling mother) to occupy it's Business Class section on a 7+ hour flight - while inconveniencing (and aggravating) all other nearby Business Class passengers who paid thousands of dollars/euros to ride in Business Class so they don't have to put up with this kind of nonsense? The answer is: "LUFTHANSA!!! And YES, this actually happened on my Frankfort to JFK flight (LH 400 on 23 January 2017.) I'm not sure if the woman in question paid for two seats or not but this unmanageable kid finally calmed down and fell asleep - but he did so in the seat next to her. If this unmanageable lap kid was allowed to do everything he did (including to use a Business Class seat for free IF that is what actually happened) then this just adds insult to injury. WAKE UP LUFTHANSA!!! People pay huge sums to ride in Business Class to avoid this situation - and it's time you BANNED this situation from even occurring."

Plusy: "The Lufthansa crew in Munich was very helpful when my boarding pass would not go through - I was not told I needed a new pass for that flight (as the first one had been cancelled and rebooked: 2 Air Berlin flights). No one was of help until this point, and the Lufthansa crew even offered to check on my baggage for us only to notice it never left Berlin; we didn't get it for 3 days. This did not surprise me because last time I flew Air Berlin for an 8 day cycling & camping trip, I didn't see my bike for 5 days (you can imagine this sort of ruins the entire point of the trip). After reading a lot of complaints with Air Berlin and never hearing back from their customer service (ever) after numerous forms filled out, I knew checking our bags with Air Berlin from the start would mean we wouldn't see them in New York. I even said to the Air Berlin employee at check in that I refused to check my bag because of my past experience and he "assured" me my bag would be at JFK when I got there. Ha. It was nice to see the Lufthansa crew shocked at how poorly this trip home was working out for my husband and I."
Minusy: "After the cancelled flight, we were very disappointed to be rebooked with Air Berlin. We do not want to fly Lufthansa if they are so closely associated with Air Berlin, and will tell our friends the same."

Minusy: "The plane was half way full, i had the seat in the economy section same like a big guy, at one point i asked the flight attendant if i can change my seat to another economy seat (I didn't want a free upgrade) because the guy in my right could fit in his seat with the arm rest down and it was getting uncomfortable for me. She told me if i want a upgrade, witch I refuse to get and didn't help me in any way with the problem that i had. I think for cases like this even though it's an economy seat it still cost 750$ and for a 9h flight witch transformed in a 14h flight because weather condition and fueling problems, flight attendants should be more mindful with the guest confort rather than upselling. Lufthansa it's a geat company with great airplanes but i think that in order to get people to come back you should treat people in the economy class like normal people that pay a price nothing close to the word economy"

Plusy: "Great seats, with legroom and ample food."
Minusy: "N/A"

Plusy: "Fantastic"
Minusy: "Passengers less rude"

Plusy: "The crew"
Minusy: "Old seats Poor entertainment"

Minusy: "Wider seats"

Plusy: "Quick! Friendly! On time"

Plusy: "helpful and friendly crew"
Minusy: "more comfortable and spacious seats."

Minusy: "We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable."

Plusy: "No comments"
Minusy: "No comments"

Plusy: "Service, food"

Minusy: "The crew was polite, very comforting, and smooth flight ,"

Plusy: "Nice gifts for the kids Crue was super nice."
Minusy: "Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly."

Plusy: "The crew was fine. The seats were as comfortable as economy class could be"
Minusy: "The food taste might have been improved"

Minusy: "The food"

Plusy: "Crew"
Minusy: "Seat"

Plusy: "Aeroflot Kapitalne wszystko!!!"

Plusy: "Good airline and good service"

Plusy: "the food was delicious and the flight was smooth, the crew was friendly"
Minusy: "navigation for the tv was extremely difficult. They also took a long time to pick up al the food trays on this flight"

Plusy: "Понравился вежливый персонал при посадке на рейс"
Minusy: "За 9 с половиной часов мало давали воды. Первый раз предложили напитки и воду через 2 часа после вылета, и сразу же горячий обед, где тоже были чай/кофе. После этого около 5-6 часов ничего не предлагали, и почти за полтора часа до приземления в спешке предложили воду, напитки и второй горячий обед, в котором предлагалась паста с курицей или паста с сырным соусом и грибами. Я выбрала второе, на деле никакого сыра там не было, соус был как чистый майонез, только горячий, и грибов было два маленьких кусочка по сантиметру каждый. На вкус это были просто горячие макароны с майонезом. Да и зелень в салате уже была темная. Полтора месяца назад на рейсе Нью-Йорк - Москва еда была вкусная, да и до этого никогда претензий не было, в этот раз одни неприятные впечатления"

Minusy: "Overall it was a good experience, my only suggestion is that airline should I force the carrion rule a little more"

Minusy: "It was 1hr and 30 minutes delayed not for technical issues not for weather not for traffic just they said we are waiting an other passenger That is why I missed my New York to Boston flight that guy he didn’t miss his flight but I missed because aeroflot had a stupit customer service"

Plusy: "Crew was nice very polite and helpful that is why excellent rating. Comfort was as good as that can be in economy class, very good food and decent entertainment."
Minusy: "Boarding was a bit inconvenient as the plane was not at the gate and bus ride was used to access plane."

Plusy: "The food, I must say, was the most impressive thing. They give away some souvenirs for you during the flight which was awesome. I even got ice cream as dessert. I can't tell what to say was wrong with the flight. I will definitely recommend Aeroflot for sure."

Minusy: "Food was awful. Flight attendants were unfriendly. They would talk to you while you were wearing headphones and then get irritated when you asked them to repeat what they said. They were always in such a rush even though the plane was mostly empty. Strange"

Minusy: "Вторая еда была очень странной. Непонятные равиоли со шпинатом"

Minusy: "Food was awful and a ton of kids, one of which kicked my seat the entire 8 hours."

Minusy: "have a seat by check-in that very over weight people must be able to fit in without raising the arm rest or have them buy 2 seats. 9+ hour flight was extremely uncomfortable and smelly because of that."

Plusy: "Worked like a well-oiled machine. Friendly food service right on time and in good sequence, quality food, free simple self-service "bar" in between at any time. Huge choice of decently new movies and much more on the entertainment system."
Minusy: "Little thing that I usually don't notice as I normally travel with good noise-reducing headphones. But I forgot to take them with me this time and had to use the earbuds that were handed by the attendant. They really suck. Distorted, narrow band sound makes it almost impossible to discern the soundtrack. Would not forget my good headphones again ."

Plusy: "The aircraft was comfortable, the inflight entertainment provided in each headrest was provided plenty of options. The food was wonderful (much better than I would have expected). Slippers and an eye cover along with pillows and blankets made for a comfortable flight. Lastly the price was right!"
Minusy: "A very minor issue not even a complaint, but the sodas taste like diet mixed with regular sugared soda."

Minusy: "The cabin was unusually warm. The aircraft did not have air vents above the seats, so there was no good way to cool down."

Plusy: "It was the second time I travelled with aeroflot, and my experience was excellent. The crew was amazing, very friendly, they spoke Russian and English, food was excellent (they fed us like pigs, haha),great movie selection for on board entertainment. The airport in Moscow was easy to navigate, despite all the negative reviews I read before my visit there, I found my gate in no time and almost everyone who worked at the airport spoke English. The airport was super clean with a wide selection of food stores and gift shops. Good prices, too. I'm definitely flying aeroflot again."

Plusy: "seats were comfortable"
Minusy: "my meal request did not make it to flight, and the substitute food i received was very poor"

Plusy: "N.A."
Minusy: "Rude air hostesses. 3 hours on taxi which I’m willing to forgive because of the weather. They took an extra three hours to send our baggage through to baggage claim because their crew “refused to work in that weather”. Get a hold on your recruiting. And then my baggage doesn’t show up. All my woolens were in there and I have nothing to wear and it’s freezing outside. They do not give me ANY compensation of any sort. This is the worst experience I’ve ever had and all just save a couple hundred dollars. Not worth the hassle! I’m still trying to get in touch with them to ask about my baggage but they’re unreachable."

Minusy: "Dated plane, infotainment didn't work in my seat, usb didn't work"

Plusy: "THE BEST COMPANY!!!!!! EXCELLENT SERVICE! AEROFLOT REALLY CARE about people!!!! THANKS!!!!!!!!!"

Plusy: "Great Food, Great Service, Great Entertainment options"

Plusy: "The seats are comfortable even in the economy class. Plus we got slippers so I could kick my boots off."
Minusy: "For whatever reason we got bused to the plane. The bus went for couple of miles around the airport before we got to the plane. Then we had to walk to the plane in the rain. This is very unusual event, as I fly often this route and this is the first time it occured."

Plusy: "The crew did a very good job"
Minusy: "It was too hot inside the cabin"

Plusy: "The option to watch th and movies is excellent even though mine did not work. I appreciated the 2 meals and one complimentary glass of wine."
Minusy: "For my long 10 hour flight from Moscow to NYC, my tv did not work and the connection to plug in my cell phone went in and out. The crew was not friendly, though polite. I would have preferred more space."

Plusy: "The female flight attendants are all stunning in their bright orange uniform."
Minusy: "The planes are very tight. Ever since they updated their aircraft they added one or two rows and planes became so narrow! On the way to Moscow we didn't have an entertainment because they monitors didn't work for 30% of the plane. On the way back they delayed the flight for 5 hours because they plane had technical issues and they were changing it. We missed our connection from NY to Miami and since it was a separate ticket I lost those tickets. They didn't update us while we were waiting what's going on. A few times they would announce boarding on the electronic tableau, people would line up and wait for 40 minutes. The staff would just look and say nothing or smile and say "we don't know why you are standing, I didn't tell you to line up!" We had a special meal on the flight. They gave you exactly the same food twice. I was just laughing but other people who had special meals were really upset. If someone asked they would probably say "it's your problem that you don't want to eat like the rest lol! Next time when booking a flight I'll pay more but have a normal experience and not the torture "Russian style""

Plusy: "I wasn't sure what to expect, but the airline was better than I thought. Good food (2 servings), decent entertainment, and nice amenities (pillows, eye mask, slippers) for economy class for an international flight. For the price I paid, I would fly Aeroflot again. I wish I would have gotten my Russian transit visa prior to my trip. I knew about it, I just didn't want to pay the $200. SVO airport is great and open 24hr, but having a 20hr layover is tough. p.s. Don't let a hotel/Airbnb tell you you don't need a visa - you do! I watched 2 girls have meltdowns in the airport because they had hotel reservations, but no visas. Sad, wet eyes does nothing for Russian airport officials."
Minusy: "The staff, but you have to remember that Russian customer service is different from American. Some of the staff were really friendly and nice. I think they were compensating for the overtly rude ones, so it even itself out. Boarding at the airport isn't always clear if your flight is boarding or not. Pay extra attention to your gate and time changes."

Plusy: "The food was amazing!"
Minusy: "The fact that we had to wait i the plane almost 2 hours before our liftoff."

Plusy: "Great, Friendly Staff. The in-flight movie/TV options were great. Very comfortable, quick, and efficient"
Minusy: "No vegan meal option. The in-flight entertainment computer was slow, wouldn't charge my phone through USB, and the headphones were broken."

Plusy: "Price"
Minusy: "Entertainment system was not working properly, crew weren't able to fix it. Offered to change seets ( can not do that - was traveling together) They forgot my laggage in Moscow, people in JFK terminal was slow and I was waiting for any help for at least 20 Minutes ..."

Plusy: "The Russian hospitality, the food, the route of the flight, the 3D airplane tracker."
Minusy: "n/a"

Plusy: "Great food, stuff and free movies"
Minusy: "None"

Minusy: "Podczas startu krople wody kapały mi na głowę"

Minusy: "The flight attendant seemed to have been bothered by the fact that she had to tend to my boyfriend and I. Any simple question we had may it had been what was on the menu for lunch or a simple request for ice in our drink; we received with a rude tone. When our plane was about to land I had my eyes closed because I had been traveling for 24 hours and was still very tired and she (Olga, I believe her name was) yelled saying "MIS, WAKE UP AND OPEN YOUR WINDOW!" this was by far the WORST flight experience I have ever had. I suggest this particular flight attendant reconsiders her career choice because customer service does not fit her. It is safe to say that I will NEVER fly Aeroflot again. And will be spreading the word to my colleagues and friends as I too am in the travel business and know how important it is to feel comfortable and safe when traveling abroad."

Plusy: "The flight was comfortable, or as comfortable as economy can be. I would say, it was as nice as Lufthansa, just with fewer drinks. We also got ice cream between meals."
Minusy: "English is not the flight attendants strength. It was manageable though. The drinks came out before the food. That was a little strange and left my thirsty after my meals."

Plusy: "The seats are spacious and there is a pillow and blanket for everyone. I had no trouble storing my bag in the overhead compartment and I was happy to learn I didn't have to pay extra for two suitcases."
Minusy: "The food was terrible. The movie and tv selection was not to my liking."

Plusy: "The flight and service was great as usual. The TV not working made the flight boring as there was no entertainment and the fact that the flight was super packed made it so I couldnt get comfy."

Plusy: "The amenities were great, the service was prompt, and the attendant made sure that I had my vegetarian meal."

"Bardzo uprzejma załoga"

Plusy: "Punktualność"
Minusy: "Jest ok polecam"

Plusy: "Punktualność"
Minusy: "Jest ok polecam"

Plusy: "Quick Check in"
Minusy: "The crew were not nice. They dont even pick up garbage during the 9 hour flight. They give you a gallon of water in a huge bottle without a glass and you are on your own."

Minusy: "The TVs didn’t work even thought the steward ESS restarted them ."

Minusy: "The option to be able to drink enough water."

Plusy: "Nothing to like"
Minusy: "This Iwa’s very bad experience. Never again will use LOT"

Minusy: "Never again"

Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"

Plusy: "The seats were very comfortable. The plane was clean and the crew was very friendly."

Plusy: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Minusy: "Food could have been better."

Plusy: "good"
Minusy: "improve list of movies"

Minusy: "Not allowing babies in first class. Couldn’t sleep with the baby crying."

Plusy: "sympatyczna załoga"
Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"

Minusy: "Enterteiment, movies"

Plusy: "Nice crew, great flight entertainment."
Minusy: "N/A"

Minusy: "They lost my bag!"

Minusy: "Zamiast bezpośrednio lecieć do Tel Avivu, poleciał najpierw do Warszawy aby dobrać pasażerów. Lot wydłużył się o ok. 2 godziny."

Minusy: "Punktualność"

Plusy: "Nic"
Minusy: "Samolot z Warszawy był opóźniony i mimo zapewnień załogi,samolot w Warszawie nie poczekał na pasażerów i odleciał.wstyd i żenada"

Plusy: "Mila i szybka odprawa"
Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom chodzi.podeszlismy 2 minuty po zamknięciu bramek.samolot odleciał.zenada"

Plusy: "first flight was canceled -bad second flight- short flight and fast, nice crew"
Minusy: "waiting for a hotel room for 4 hrs after my first plane got canceled.LOT services completely disorganized, no meals at the hotel.long wait."

Minusy: "Czystość w samolotach"

Plusy: "było opóźnienie i nie podobało mi się to"
Minusy: "punktualność"

Minusy: "Samolot mały mało miejsca na nogi"

Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."

Minusy: "Punktualność"

Plusy: "wygodnie"
Minusy: "punktualnosc"

Minusy: "Wymienic beznadziejna obsluge przez nie uprzejmie stewardesy"

Plusy: "Opóźnienie bez ważnej przyczyny ponad 1h"

Plusy: "Przemiła obsługa dwoiła się i troiła żeby podróż upłynęła pasażerom w komfortowych warunkach. Pyszne jedzenie do wyboru na pokładzie. W czasie podróży bogaty wybór filmów, w tym kilka nowości."

Plusy: "Crew as great! Good seats and good entertainment"
Minusy: "Cleaner bathrooms"

Minusy: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"

Minusy: "Po ostatnich doświadczeniach z LOT Polish Airlines chyba nie będę korzystał z tych linii. Jakość obsługi bardzo przeciętna, a cent jak azjatyckich i bliskowschodnich linii lotniczych."

Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."

Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."

Minusy: "Lot jak zwykle opóźniony"

Plusy: "Czysto"

Minusy: "Ponad 1h opóźnienia"

Plusy: "Profesjonalny personel pokladowy"
Minusy: "Brak informacji o spodziewanym opóźnieniu na gate. Obsługa bagażu na Okęciu to kpina, po 20 minutach czekania informacja że potrzebują jeszcze co najmniej 30!!!"

Plusy: "Nic"
Minusy: "Opóźnienie"

Plusy: "Nic"
Minusy: "Opóźnienie"

Plusy: "Dużo miejsca na nogi"
Minusy: "Bagaż zagubiony"

Minusy: "Mało miejsca"

Plusy: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Minusy: "I wish there was a kid meal option"

Plusy: "The only good thing was that it got me from Point A to Point B and my bag wasn't lost or damaged."
Minusy: "The seats are so incredibly small for a long haul flight. Two people must compete for shoulder space, as there simply isn't enough room for both to sit back completely. Constant elbow issues and a feeling of being locked into a small space. I've never been so happy to exit from a flight. Note that on the JFK-BUD-JFK route, LOT subcontracts to a low-cost Portuguese airline, so this plane isn't configured for a trans-Atlantic flight, at least not for a minimal level of comfort. Never again. Pay more for a decent seat on another carrier! And take a large bottle of water, as they're not at all generous with the water, soda, and juice. My seatmate and I were parched and couldn't wait to clear customs so as to buy a bottle of water."

Plusy: "Business class on the Dreamliner is a true dream."

Plusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"
Minusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"

Plusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT"
Minusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT. Obsluga moze zaoferowac tylko wode.."

Minusy: "Spóźniony godzinę. Bilety kupiliśmy pół roku wcześniej, a w obie strony system usadził nas osobno!"

"Such uncomfortable seats. Surprised that during COVID every seat was taken. We checked in online and had our boarding passes printed. We got into the drop your bags line and watched as the line for checking in went twice as fast if not even more. If we uploaded everything and bothered to check in, why did our line take longer than for people who were checking in at the airport? Not happy about that! Definitely something wrong there. And they reprinted out boarding passes- why?"

"It was dirty"

"Not sure why we left 50 min late after together boarded the plane ….. we taxied around for 35 min ans SFO isn’t that big"

Plusy: "The crew was super nice. My husband and I were able to sit together."
Minusy: "The seats were so cramped together, its a good thing my husband and I were sitting together because otherwise I would have had to been cuddled up to a stranger."

Plusy: "Good communication between once we had to re route for technical difficulty and united gave us 100$ coupon to fly with them again after our trip changed from 9hrs to 18 hrs"
Minusy: "No TVs, no charger points, not a lot of knee space/leg room, not enough luggage storage at back of plane, can’t sleep in isle seat due to people constantly bumping into you while walking by"

Plusy: "nic"
Minusy: "2h opóźnienia bez żadnego wsparcia. Brak saloników do których można wejść..."

Plusy: "The crew was very accommodating, especially a flight attendant named Petra."
Minusy: "We waited a long time to board. It would have been helpful if someone explained why we waiting so long."

Plusy: "Food was actually quite decent"
Minusy: "In-seat entertainment systems malfunctioned for roughly half the flight, which was quite disappointing"

Plusy: "Well we boarded and left early..."
Minusy: "No free entertainment, kept us on the plane for 30 minutes before getting in to the gate, and left our luggage on a later flight."

Plusy: "Wymieniono od reki dwie zniszczone walizki"
Minusy: "Ze na dlugim locie brak bylo jedzenie"

Plusy: "You did everything possible to delay my connection so I would make my flight. I was so worried I made a wrong turn and missed it anyway."
Minusy: "Sitting on the tarmac waiting for a gate and missing my connection. Sitting for 10 mins on Midland tarmac to burn off gas. What? I get it but, what?"

Plusy: "Nothing"
Minusy: "Nothing"

Plusy: "Decent flight, can’t complain, pretty much empty."
Minusy: "laberithine process to get my boarding pass. Booked on Kayak with last minute on a Luthanasa flight operated by United. Basically had to call all three in order to get my boarding passes as the website didn’t work. Really confusing."

Plusy: "Paid for Econoplus seat but was assigned a seat in the row before the emergency exit. Seat uncomfortable didn’t recline had to go through refund process"

Plusy: "Nothing!!! Just a bab company that is just driven by money."
Minusy: "No compassion from this company."

Plusy: "Quick, easy flight with a really nice flight attendant."
Minusy: "Really small and uncomfortable plane. I feel like they should phase these small planes out. Seats are not wide enough for a regular sized guy."

Minusy: "Late"

Plusy: "Covert belt to load the bags were not working hence 3 Hours delay which messed up all my plans."
Minusy: "My whole plan for the with family was Affected."

Plusy: "Excellent food service, fast ground crew and comfortable seats. On return we were diverted due to weather but Customer Service kept everyone informed and was on top of everything."

Plusy: "Food was good, entertainment was excellent, comfortable seats"
Minusy: "It was delayed several times and we didn't leave Denver until 7:43 pm and it was scheduled to depart at 5:19 pm"

Plusy: "It was spacious"
Minusy: "When the captain talks on the radio it is super loud and when the flight attendant talked you could not hear what they were saying"

Plusy: "Luggage storage was large"
Minusy: "Metal rails of seat in front and couldnt fit carryon below seat in front, bcharge for entertainment"

Minusy: "Delays. Missed connecting flight due to first flight being 4 hours late. 2 flight keeps getting pushed back. United staff has not been helpful."

Plusy: "Cramped seatting, minimal food or beverage options and we were invited to provide our own entertainment. Pretty typical flight for ten or fifteen years ago. The crew was extremely pleasant. Very surprising and maybe the only saving grace."
Minusy: "The airline is clearly trying to maximize profits by squeezing any comfort from the plane while still charging ludicrous amounts. Good for them. That's their free market choice. But do not then be startled that everyone is angry before, during, and after your flights. In the long run that's how you shed customers."

Plusy: "No delays"
Minusy: "Everyone was super nice and gelpful"

Minusy: "Late flight bad food. Poor mannered employees and patrons"

Plusy: "Seating adequate for short haul flight for standard economy seating."
Minusy: "Lack of overhead bins even for Group 5 boarders. Boarding area is crowded because of the number gates serviced at this particular terminal."

Plusy: "I liked that the attendant suggested that anyone who wished, could move to unsold seats! Nice!"

Plusy: "Crew. Aircraft selection."

Plusy: "Personal, friendly service from the staff. Smooth flight and perfect arrival."

Plusy: "Seeing as we were flying with ANA instead of United, everything was excellent, especially the crew. The food was amazing."
Minusy: "there was absolutely no notfication that we were flying with ANA! I understand the flight was booked with united and you guys are part of the star partnership thing or whatever but it made finding out where to check in very stressful and time consuming! Stop overbooking your flights!"

Plusy: "Nothing delay"
Minusy: "Mahor delay and tarmac issue refund immideate"

Plusy: "I love everything very good"

Plusy: "Not happy. Can't afford such high fees to reschedule flight to see my 82 yo parents. I would have to fly first class to have room for my broken leg now. Doctor won't approve flight since this just happened 3/28/17. But, I can't pay so much more to fly home after surgery....near the holidays. Just makes me sad. I had insurance on 1 flight so i hope i can get 1/2 of my ticket price back. Yup, I messed up the insurance on the 2nd flight. My bad. So I'm out for 1 ticket, and a broken leg and torn ACL and I didn't see my folks. Can you do anything to help me, United? Please? Thanks. Pretty tough week."
Minusy: "Will be disappointed if you don't try to help."

Plusy: "I loved the ground crew. Flights were delayed, but they kept us informed an expedited turn around. Also I had to change flights to get home and their phone-support was perfect. Hey, they even had a cookie on the last flight that was quite good - go figure!"

Plusy: "On time/early"
Minusy: "My seat belt buckles had a crusty green slime on the inset table part--probably gum, but maybe something else."

Plusy: "Friendly crew and easy boarding. Handled. Rude obnoxious passenger very well"
Minusy: "Old, rundown feeling. Not real comfortable"

Plusy: "The Dreamliner is a very nice plane to fly on. Crew was friendly overall. Food was average. Entertainment was good. Blankets were too thin for a 14+ hour flight. I would fly this particular flight again though. Price was the best when I booked it."

Plusy: "This regional airplane was extremely comfortable! The flight was comfortable and the crew was very helpful."
Minusy: "I wasn't too excited that the in-flight entertainment quit working about five hours in, but the crew did their best to remedy the situation."

Minusy: "Flight was delayed by over two hours"

Minusy: "Wanted some snacks in between the meals."

Plusy: "Nice crew"
Minusy: "They gave us a link to go to but when I tried the link it didn't accept my flight info so nothing and more waste of time"

Plusy: "On time. Organize boarding"

Minusy: "Touch screen broken on TV. I couldn't watch the films I wanted to watch."

Plusy: "Flight attendants wear very pleasant and polite. PA system worked very well I was able to understand all notices and instructions. Thank you to the crews."

Plusy: "Uncrowded flight so there were lots of extra seats!"
Minusy: "No food or snacks provided for free."

Plusy: "Nothing"
Minusy: "I was angry that I had to fly to Houston before heading to Phoenix which made my arrival in AZ much later than I had planned. My flight had been rescheduled since I missed my flight the night before because the first flight had been delayed. So the new flight was a longer trip because of the extra layover. The overall flight was a mess."

Plusy: "Best I can say is that I'm home safe and sound with my luggage"
Minusy: "Long delay, many passengers were rebooked elsewhere. Boarding is awkward and too many segments slow it down. Staff were indifferent. Internet connection was abysmal. Couldn't get any entertainment."

Plusy: "It was a quick flight"
Minusy: "Crowded not a lot of room"

Plusy: "Early arrival"
Minusy: "Seats no leg room no snacks. Had to pay for tv service No one came around after drinks to see if you want coffee"