Znajdź tanie loty z Kansas do Polski

Minusy: "Everything was great and went smoothly."

Plusy: "Arriving 40 minutes ahead of schedule. Delta makes more an effort to provide spacing between passengers and provides sanitizer wipes both on boarding and with the snack pack."

Minusy: "Slat Lake is not good for mobility challenged people."

Minusy: "None"

Plusy: "Nothing, the flight was canceled without a refund. I highly recommend canceling all business with kiwi in the future."
Minusy: "My flight could have occurred or I could have been refunded."

Plusy: "Felt safe and sanitary"

Plusy: "The crew did a great job and I enjoyed the movies."
Minusy: "Nothing"

Minusy: "The website could work for starters"

Plusy: "the video controller in the headrest of the seat ahead of me. you could see the flight pattern, speed, temperature outside and other specs, which were interesting."
Minusy: "once again, the delta crew does not maintain their planes properly. during the taxi stage to get to the airway to lift off, there was a horrendous growling sound coming from the plane............seems like their hydraulic system is not maintained very well at all and it made a howling sound throughout the plane all the way to take off! we were wondering if there was something wrong with the plane."

Minusy: "We always board with Sky Priority but the agent took us off the line until Comfort Plus boarded. It was embarrassing to my husband and myself."

Plusy: "Crew very nice."
Minusy: "Better food"

Plusy: "I didn't fly from Minneapolis to Los Angeles"
Minusy: "I didn't fly from Minneapolis to Los Angeles"

Plusy: "Crew was excellent. Love the delta app so we could watch movies"
Minusy: "Wish there was in flight entertainment on the seat back. Also charging capacities in the seats."

Plusy: "The staff handled the situation very well."
Minusy: "The delays put me arriving at 4am. Missed a half day of work, and was practically useless the last half of the day. I understand things go wrong, but they blamed the weather and the other airlines were getting planes in and out just fine. Even Frontier Airlines at least offers a meal voucher for del"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Like the “lanes” for boarding; however, there was no announcement so some people did not know and did not line up and just cut in between those who had. Biscoff cookies are always appreciated."
Minusy: "The WiFi was very cumbersome to use, despite the instructions. The monitors had a marked delay when touched, making the entertainment a challenge to use."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "The seats felt roomier in this smaller plan than the bigger ones and one of the flight attendants was lovely!"
Minusy: "It was so dirty! The flight attendant who spoke over the PA mumbled and was not clear at all in anything she said. Maybe she was tired and had a long day but she definitely didn’t seem to want to be there. I didn’t know that you got a receipt with your seat number on it because it wasn’t explained and that was my first time flying Delta in years. Overall one of the worst flights but thankfully it was fast!"

Plusy: "I liked that military boarded first."
Minusy: "I think disabled US Veterans should board with active duty and retired military"

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Arrives earlier than scheduled, no wait time on runway taking off or getting to gate after landing. Rare to not have these delays occur in some form every flight...excellent"
Minusy: "Nothing, the flight was a rare perfect 10/10"

Minusy: "My seat ,the distance to get to the gate, The wheelchair l No window The distance I had it walk to get to my seat I was told this was the row behind the break after the exit row. I was not I’ve been with you before and have not any of these problems No more"

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Minusy: "Over an hour delay before boarding due to supposedly bad weather. Because flight was overbooked they were offering $400 gift card to change to standby on another flight. If you didn’t make that flight (evening), you’d be confirmed on a flight the following morning with one stop in Detroit (we booked a nonstop to Chicago). Uh, no thanks. Then to top it off, we’ve landed and been told that it will be at least an hour before we can deplane due to no availability at the gate (it’s 1145 pm right now). All this plus their new policy of not allowing us to select our seats because we bought the cheapest tickets. Really Delta? You go ahead and cater to the rich and I’ll choose to fly with another airline."

Plusy: "They had available seats on an earlier flight and I was able to get home super quick! My checked bag also made it which was great!"

Plusy: "Crew that's it"
Minusy: "The flight was 2 hours plus late and we couldn't get an accurate update as to when to pick up our son. We got text messages that were never updates, online your information was wrong and when we called agents had the wrong flight information. Terrible experience all around."

Plusy: "Everything"

Minusy: "Gate attendant was extraordinarily rude"

Plusy: "There was a threat in the airport which caused the closure of one terminal. It happened to be the one from which this flight was due to depart. The crew was calm and able to get everyone on board with a minimum delay, considering the circumstances. The flight crew made up some time in the air and we were able to land less than 30 minutes after our original ETA. Well done, Delta."

Plusy: "Please offer headphones to people who do not regularly take them in flights."

Plusy: "Great service all around"

Plusy: "The flight was uneventful and although we took off late, we arrived on-time."
Minusy: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."

Minusy: "Great"

Plusy: "On time departure; staff friendly; no security delays other than TSA now requires taking tablets out of luggage. Almonds instead of peanuts is a welcome change."
Minusy: "Leg room on the regional jets. If the airlines narrow the space between seats any more, I will not fit into the seats. I am not overweight, just tall (6’4”). Luckily, the person in the seat in front of me did not recline their seat."

Plusy: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Minusy: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."

Plusy: "I got home safe"
Minusy: "Plane delayed by over 3 hours and they told me to wait at the airport for 6 hours instead of arriving at the normal international flight arrival times. My day was completely wasted. They offered a replacement plane was old with tiny broken screens, broken seats. It smelled horrible as we were boarding from the tarmac. I'll never eat airplane food again."

Plusy: "Staff was really nice and helpfull"

Minusy: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."

Minusy: "Flight left late and missed connecting flight in Atlanta. It's 9:30 pm and I'm still stuck in Atlanta airport."

Plusy: "The crew was very kind & accomodating. There were plenty of great current TV shows & movies. The seats were pretty comfortable, above average. I loved that they had roasted salted almonds as one of the 5 snack options."
Minusy: "I had earbuds but the little girl next to me did not. I loaned her a pair of mine but I expected the flight attendants to offer them but they didn't."

Plusy: "Delta does a good job of seating and meals and flight offerings"
Minusy: "The crew were not customer oriented and seemed like they really weren't interested in their clients. Also we were bounced around between Air France and Delta at the ir port and when trying to check in online even though we booked through Delta."

Plusy: "Time was made in the air and we did not miss our connecting flight."
Minusy: "The flight was very late."

Plusy: "Excellent crew and flight. Love the ability to.choose a movie to watch."
Minusy: "Semicircular terminal area is so loud that it is hard to hear your flight calls even if you are sitting right near checkin desk. Not nearly enough chairs; people sitting on floors or standing everywhere. Hope it get better."

Plusy: "Decent food"
Minusy: "Bad delay Flight attendants not friendly"

Plusy: "The crew was nice but seemed super stressed out."
Minusy: "The plane was old, no entertainment was provided, tight space with little leg room and our plane departed late."

Plusy: "Friendly, hard working flight crew"
Minusy: "Flight delayed 2.5 hours. Not necessarily their fault, but they rarely communicated why or what to expect. Despite signing up for SMS notifications, I'd find out from Kayak more than I did from Delta."

Plusy: "Comfortable as plane was half empty."
Minusy: "No entertainment available at all."

"Lufthansa‘s Crew was exceptionally polite, helpful, quietly serving food and performing tasks placed on them. I appreciate their professional attitude . I loved getting a pillow and a blanket, which had at other airlines been a problem. Food was served quickly, as well as drinks. Thank you for all the work you do!"

Minusy: "All was good"

Plusy: "Crew was helpful and ver polite and efficient"
Minusy: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Plusy: "Short flight, left and arrived on time."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Service leg room and service with a smile"
Minusy: "N/a"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure."
Minusy: "The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Same as above."

Plusy: "Clean"
Minusy: "Seats way too small and tight. Flight delayed over and over."

Minusy: "Flight from Frankfurt to Copenhagen was over an hour late. Flight from Copenhagen to Frankfurt was also late, causing us to miss our connecting flight home on United."

Plusy: "Crew is top notch!!"
Minusy: "Just as first flight, old plane, cramped seats."

Plusy: "Breakfast food was fantastic. Staff was helpful, anticipatory, and thoughtfully accommodating."
Minusy: "No access to usb power outlets."

Minusy: "Seat pocket was damaged and couldn’t be used. Food was at best mediocre. Old salad, old bread, no salt with warm meal."

Plusy: "Smooth boarding."
Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."

Minusy: "Opóźnienie lotu"

Plusy: "A regular predictable LH flightqq"

Plusy: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Great service. everything was on time, or early. overall pleasant experience."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Clean. Friendly staff"

Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."

Plusy: "Service was great"

Plusy: "online booking"
Minusy: "There is no one at Kayak to answer questions on weekends. Message says "call back during 'regular' business hours" but does not specify what that means, nor what time zone they are in. (BTW, most people travel on weekends so ya may want to consider providing customer service then...duh). When I finally was able to reach someone in order to upgrage to Premium Economy, they could not help me but said they would send an email with an answer to how much that would cost. The email never came. I will never book with Kayak again."

Plusy: "I liked the food."

Plusy: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Delay"

Plusy: "nice and polite crew"
Minusy: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Minusy: "Oversold flight."

Plusy: "The crew"
Minusy: "No TV"

Plusy: "everything"

Plusy: "Crew"
Minusy: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

Plusy: "Brand new plane, pleasant attentive staff. Delayed leaving but most of time made up. Since plane was new everything was clean and worked well *including audio, good movie selection too."

Plusy: "I will never use again"
Minusy: "Nothing to like , people very rude"

Plusy: "good atmosphere at the terminal"
Minusy: "Workers at the stores in the airport. The money confusion. best to use credit card not euro... a bit sneaky giving a euro and getting back Polish moneys..."

Plusy: "all was perfect and helping"
Minusy: "nothing all are fantastic"

Plusy: "Very nice airplane and pleasant crew"

Plusy: "Terrific hot breakfast in bus. class"
Minusy: "Window did not darken like the others."

Plusy: "The crew was professional & friendly"
Minusy: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Plusy: "Staff were professional and polite."
Minusy: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Minusy: "Time"

Plusy: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Minusy: "Not being to help on the ground in Copenhagen with delta issues"

Plusy: "Food and service"
Minusy: "Working wifi would be good. Better A/C. More comfortable seats"

Plusy: "Crew was friendly"
Minusy: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Minusy: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Plusy: "Nothing!"
Minusy: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Plusy: "Helpful and kind crew"
Minusy: "I wish there was WiFi"

Plusy: "Food provided, staff kind"
Minusy: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Minusy: "Lost all our bags so couldn’t ski"

Plusy: "On time and friendly crew"
Minusy: "Boarding needs improvement"

Minusy: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Plusy: "The flight arrived a few minutes early."
Minusy: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Plusy: "The crew!!"

Plusy: "Good comfortable seat with extra leg room. Pleasant crew."

Plusy: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Minusy: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Plusy: "Overall booking and airport was ok. Food was also actually quite good."
Minusy: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Minusy: "Nothing special"

Plusy: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Plusy: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Minusy: "Boarding was chaotic and congested with not much information or order."

Plusy: "Friendly crew."
Minusy: "So many people on a 747!!"

Plusy: "Snooth and efficiënt with a KLM service"
Minusy: "No entertainment"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Norhing"
Minusy: "They have mabaged to lost my luggage"

Plusy: "Arrived Early!"
Minusy: "Left Late :-)"

Plusy: "Nice flight, nice crew, and a nice experience."

Plusy: "Food was just fine, movie selection very good"
Minusy: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Plusy: "Good Experience"
Minusy: "Nothing much"

Plusy: "Absolutely nothing!"
Minusy: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Plusy: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Minusy: "Nothing"

Plusy: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Minusy: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plusy: "The food and the punctuality"
Minusy: "The technology in interteiment is not touch screen"

Plusy: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Minusy: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plusy: "Excellent experience with the cabin crew."
Minusy: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Plusy: "The supplied pack of toothpaste/toothbrush"

Plusy: "Flight was on time and quick and comfortable"

Minusy: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Plusy: "Good multi media access and content"

Plusy: "Loved the service...everything was excellent"
Minusy: "The bus class seat was a bit narrow at the feet"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The seats were comfy and the pilots were skilled, food was average."
Minusy: "The handles in between the seats could've been better by being able to be completely raised."

Minusy: "Not much help at the airport my luggage was lost"

Plusy: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Minusy: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."

Minusy: "Could be better, say, like with Singapore Airlines.."

Plusy: "The crew were professional and courteous"
Minusy: "Nothing, as it’s a short flight!"

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Plusy: "The crew was helpful and polite, food was good"
Minusy: "Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already."

Plusy: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Minusy: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plusy: "I wish I found somebody to take me around"
Minusy: "No complains"

Minusy: "The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight"

Plusy: "Automated scanning for boardin* at gate area. Food in business was exactly what was needed( breakfast) Attentive staff"
Minusy: "The slow boarding once entering the aircraft, it seems the passengers don’t know how to take their seats quickly."

Plusy: "I liked that they said ...you need to wait for 5 hours for the decision to get you or not on the next flight...and how much it will cost you extra now after having a great night spent at the terminal."
Minusy: "All that matters for Finnair is that the flight took off on time... If you make it or not....if you know where to go...why to worry! It is your problem now! We will charge you up to "current" price now!"

Plusy: "Friendly crew. On time. Clean. Comfortable."
Minusy: "All was fine."

Minusy: "I hurt my knee. The legroom is too small."

Minusy: "my luggage was misplaced and I didnt have it for 3 days."

Plusy: "Fast connection in Helsinki!"
Minusy: "Delay in JFK, old aircrafts and mulfunctioned entertainment equipment."

Plusy: "Most Improved Player - Finnair has done the best experience in overall long haul flights out of the 40plus airlines I have flown in the last 3 years; brand new planes, nice and diverse cabin crew, beautiful lightings videos details chocolates etc, best entertainment system in the industry, and things always go smooth in Helsinki airport. Awesome imrpovement over recent years."
Minusy: "Big struggle for airlines still remains varying quality customer service. Finnair still seems to struggle with this occasionally. Finnair can work harder to keep customer service quality high. Hate to say it, but perhaps letting the bitter, last generation flight attendants who seem to have a grudge about the decline of the glamour and benefits of the job as flying has become commonplace with more competition (seen this on Finnair & N America’s older airlines line United)"

Minusy: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."

Plusy: "Staff were helpful and nice."
Minusy: "No snack serve and no entertainment."

Plusy: "The experience of crew and polite behaviour."
Minusy: "Not knowing clearly what airline or flight to take. Was not listed on my first initial ticket. Also I could not check in online at all."

Plusy: "Finnair was every bit as good as the best European airlines I've used in the past. Compares favorably to British, KLM, Swissair, etc. Service was top notch, good food, entertainment, comfort, airport lounge, etc."

Plusy: "Good imfo"
Minusy: "Easy"

Plusy: "I liked all the variety of the meal (many different snacks & components aside from the entree) and the very nice crew"
Minusy: "No way to control volume of cabin announcements if you're plugged into the entertainment system. Announcements EAR SPLITTING and very painful for anyone using their own in-ear phones. Such phones are very common today, so this issue urgently needs updating."

Minusy: "Late boarding, late taking off, late landing, and then there was no gate crew to at least get us off the plane."

Minusy: "the flight was 2 hours delayed."

Plusy: "Liked this flight had exit row with lots of leg room for my 6'6' husband. As we requested"

Plusy: "It was a short plane ride that was pleasant."

Plusy: "Finnair was tolerable for a 1.5 hours flight. I tried blueberry juice for the first time and quite liked it. There was no food on this flight."
Minusy: "Nothing to complain about for the short leg."

Plusy: "They waited with connection flight."
Minusy: "Looks of people waiting for us. They really hated us. Luggage made it next day. No food on board."

Plusy: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Minusy: "The weird on board shopping thing."

Plusy: "One cool things is that some of the moveis were translated with several different languages in addition to English and Europearn languages."
Minusy: "Distance between the seats are short and seats are somehow uncomfortable."

Plusy: "Sorry I like the price ...."
Minusy: "There was no food the stewadress we're not so kind the did not give a over only after begging them and I do not like the flight time. I like the save try very much and this is important"

Plusy: "Liked seat size and spacing on the Airbus - better than American 777"

Plusy: "Flight attendants were courteous and efficient, boarding flowed smoothly."

Plusy: "great flight. Left on time. Nice crew. Ditto for food and movies"
Minusy: "Sears always close together"

Plusy: "Staff as always is polite"
Minusy: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."

Plusy: "The flight attendant ruined my trip and experience3 with this airline."
Minusy: "Twice I was passed up and overlooked for food and drink when they were being provided to all. The attendant said i needed to speak up if i wanted something and i pointed out i did and he said he would get me on the way back but never came back until he was picking up the empties. He said everyone else seemed to get served what was my problem and I pointed out the girl next to me was also skipped to which he turned around and never walked down my aisle again. Also, the lack of wiFi on this leg was a disappointment as it was available on the trip to Barcelona. That goes a long way to making the long trip more enjoyable."

Plusy: "This is not my first experience with Finnair flight and I'm very pleased with a consistency of a good service, high professionalism and I will recommend this airline to all my friends."

Plusy: "The flight attendants actually seemed to enjoy their jobs, they all were very nice and smiled not like other airlines where the attendants are very stiff and anything you ask for seemed to annoy them. Drinks sizes more generous than most airlines."
Minusy: "a long flight from lax to lhr needs more snacks and refreshments"

Plusy: "9 month old A380 with dedicated flight crew - everything on time - what more is there to ask for?"
Minusy: "Airplane meals tend to be carb-heavy and the food service was no exception. Always a roll or bread but this is normal."

Plusy: "Flights were on BA not Finnair"
Minusy: "Ba website did not work properly."

Plusy: "The flight left on time, boarding was a breeze, the food was the only good food I've had while flying ever, seating was better than I was expecting, the movie selection was vast and up to date, and we made phenomenal timing in getting to our destination"
Minusy: "Checking in online was difficult - it couldn't find my booking. I was panicking three hours before I was scheduled to depart! I was instructed to go check in at the desk by the service rep on the phone, which was straightforward process, but I was half-expecting being told that my booking had been cancelled"

Minusy: "First of all, though this was booked as a Finnair flight, Finnair was never part of the process after the booking. We rec'd an email from Kayak saying we could check in 36 hrs early - not so. Even at the 24 hr mark, we were unable to check in via Finnair - had to go to British Airways. Finnair was not represented at either airport - British Airways. On the return, British Airways canceled our flight (2 hrs before takeoff), and we could not get a non-stop flight home. This meant that we had to change terminals, retrieve our bags at the layover, recheck, etc. which of course, added 3 hrs to the original length of the trip. Where's our compensation? We paid for a round trip non-stop flight."

Minusy: "Very narrow aisle that made it very hard to navigate carrying my daughter's car seat"

Plusy: "It was great having a whole row to myself, the staff were good and they're was a much better selection of movies than on other air carriers flights"
Minusy: "The temperature in the cabin wasn't great, being so hot it will only breed those germs. Food could be better, especially breakfast. I think they should bring the drinks around more often too."

Plusy: "I cannot say enough about how kind, caring and paitent the flight crew was with not only me but others I saw around me. Kudos!!!"

Minusy: "When I arrived at CMI no ticket was issued for my second leg, so I could not use the internal transit bus to at Terminal 5 at ORD ("for ticketed passengers only). I had to exit use the external train (which was delayed) and go through the very slow Terminal 5 security. Almost missed my ORD-LHR flight (arrived at the gate after the official closing time)"

Plusy: "The food and Cava were excellent. So were the friendly staff."
Minusy: "Seats slightly too small, but thankfully not as bad as American Airlines on the way over: that was horrible!"

Plusy: "I got me where i needed to go. The food was okay."
Minusy: "Lost luggage, poor seats, poor entertainment."

Plusy: "The staff was very kind."
Minusy: "If I'm paying for a trans-atlantic flight (at a fee of $1,000), I shouldn't be stuck on a plane that is used for domestic flights,and thus does not have the space nor the comfort of a larger plane. And, if this flight is not going to offer the amenities accustomed to a typical trans-atlantic flight (such as in-seat TV), then the price should be substantially cheaper. I will be complaining to the airline itself for this, and may not fly this airline again."

"i had such fond memories of SAS from the golden days of travel before 911 & Covid - it appears what ever all airlines can do to bleed you dry for what use to be free is ridiculous There were no beverages offered on the return flight from HAM/CPH/SFO and the food was beyond disgusting"

Minusy: "No food, no entertainment. Ridiculous!! Not even a damn sandwich!!"

Minusy: "Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent."

Plusy: "Crew was very pleasant."
Minusy: "There were no announcements at all about the delays! It was confusing and poor service."

Plusy: "Flight attendants were kind and patient and attentive. Older plane had more seat room, and the food selection was tasty and reasonably priced."
Minusy: "No entertainment options beyond airline magazines, but it was to be expected on a European flight under 3 hours"

Plusy: "- Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent"
Minusy: "- The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections"

Plusy: "Everything!!! Excellent service"

Plusy: "Efficient"
Minusy: "Difficult to find check in at Copenhagen airport"

Plusy: "entertainment in the back of the front seat with great choice of movies"
Minusy: "I would have liked to have had the chance to purchase a better seat. When I asked about it at check-in the plane was full. So I was squeezed in the middle section which made it quite uncomfortable, especially if you have to get up more frequently as an older person, but your neighbor is asleep. A notification about the possibilities for seat purchases would have been great!"

Plusy: "The total experience from check-in to disembark was extraordinary. The crew were beyond eager to please and extremely responsive. The food was hot and very tasted. The beverage selection was finominal. The cleanliness of the plane and restrooms, although the handle for one of the restrooms fell off the door."

Minusy: "We had to leave the airplane and board another one due to technical issues. This is the second time that that happens to me with SAS."

Plusy: "The food was great. The fresh bread is always wonderful."
Minusy: "There were no free alcoholic drinks which help me to sleep. I changed seats and moved Mach further back in the plane. I don’t know if that contributed to it, but I was disappointed when I learned of this."

Minusy: "Last plan of the day waits for all transit passengers! Never take the last plan out of SAS hubs anywhere if you want to avoid delays..."

Plusy: "Great selection of movies."
Minusy: "Sitting on runway for take off for some 40 minutes."

Plusy: "With tablets for the entertainment system – – a ton of good movies to choose from. So much so that we stayed up hours after we planned to, watching movies"
Minusy: "Seats were a little crowded together, but that’s to be expected in modern passenger flight"

Plusy: "The customer service was great & they attended to my son who has a disability & flying on his own. He arrived well & happy so we were pleased with the service."

Minusy: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"

Minusy: "I had requested an aisle seat and on both flights to and from Stockholm and Chicago had to sit on the very last row in the middle seat between 2 people who seemed to exceed the "weight allowance" that seem so important now when you flight unless you spend a lot a money on the ticket and it then becomes irrelevant !!"

Plusy: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."

Plusy: "Power plugs at all seats"
Minusy: "2+ hrs late on departure, could not confirm follow on connecting flight. Could not select seats online. Airbus aircraft ventilation is weak. Movie selection was inadequate. No "free" alcohol and high prices. Pay WiFi in economy but "free" everywhere else"

Plusy: "Comfortable seats and attentive crew!"
Minusy: "Old movies not up to date."

Minusy: "No food, no entertainment"

Plusy: "This wasn't a very long flight and I didn't eat or drink anything so there isn't really that much to say. But I can say that nothing was a problem at all"
Minusy: "There were no problems"

Plusy: "They were very accommodating to alternate diets. All staff were very friendly and helpful"

Plusy: "Great movies. Lcd Screen is awesome"
Minusy: "Somewhat unfriendly crew"

Minusy: "Missed my flight due to weather east coast"

Plusy: "After four hours waiting on the tarmac, at 3AM in the morning, the flying attendants gave us free peanuts. That was very thoughtful."
Minusy: "Worst experience ever. We waited on the tarmac for almost 4 hours, due a technical problem. Finally, they gave up attempting to solve the problem (at 3.30AM), and we disembarked. No assistance at all. No hotel. No meals. Rescheduling was a lengthy process. Staff was rude. Really a nightmare of an experience. Note to self: never ever fly again with SAS."

Plusy: "Food, crew, entertainment"
Minusy: "We departed almost 3 hours late. No explanation given over speaker. No compensation, no apologies."

Plusy: "Friendly staff. Good food. Movie/tv options were excellent."
Minusy: "Didn't like that I had to order vegetarian food option in advance. I would forget to do so before the flight. Despite that, I was still able to eat most of the meal since there was salad, bread and dessert which was filling enough."

Plusy: "The gate agent in Athens was helpful"
Minusy: "We wanted to check bags and we needed to have our docs checked before we could get a boarding pass for the last leg of the flight. No one was available around the self service kiosks and the line to drop bags or get any service didn't move for 40 minutes. We finally went to the gate. In Copenhagen we had a delay and no one would even talk to us except to say " you are booked in tourist class so I can't help You". They do an excellent job of avoiding any contact with their customers. I fly almost every week for business and have never had this bad of service."

Plusy: "I got to my destination all in one piece which is what really matters most."
Minusy: "The crew was completely rude. They banged my knee with the food cart and didn't even apologize. The seats are so tight and the people in front of me had their seat in the reclining position the entire flight."

Plusy: "t"

Minusy: "I have already answered this question. Enough."

Plusy: "Everything was great"
Minusy: "Nothing to mention"

Plusy: "Up and down. Crew was great!"

Minusy: "Out of all the staff on board they did not give me and a few others those blue customs form, so we made a huge line and when we got to the agent he told us we had to go all the way around fill one out and then come back. The attendants new that those were necessary why so many yet not one made sure we got them lousy service. I wish we got a crew that wasnt so insecure and cared more about providing a good service instead of caring so much over their appearance. I rather have good efficient staff what they look like doesnt matter to me."

Minusy: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Minusy: "SAS has one of the worst boarding procedures and not enforcing it. Flight was delayed an I almost lost my connection in CPH. and it has the narrowest legroom of all Star alliance flights. my flight from stockholm was delayed and there was a massive queue at border control and no SAS or CPH airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Plusy: "On time arrivals/departures, competent staff who were polite and attentive - plane very clean!"

Plusy: "Price"
Minusy: "Crew not friendly. One was very rude"

Plusy: "Crew was super sweet!"
Minusy: "Food"

Plusy: "There was sufficient entertainment and food"
Minusy: "Shamelessly disorganized at all departures, the staff was rude, very rude on land and in flight. I will not fly SAS again. I rather pay more."

Plusy: "I'm a super nervous flyer, and SAS did an awesome job with customer service, in flight service, the food was delicious and the drinks were great! I'll be sticking with SAS for future flights."

Plusy: "Everything was smooth"

Plusy: "Attendants allowed any standing to ease weary legs as long as it was out of the way."

Plusy: "Sear had great leg room."
Minusy: "No complaints at all, the pilot did a great job!"

Plusy: "The plane was relatively quiet"
Minusy: "I am 5' 10" tall and I could not fit into my seat. Reserved my tickets almost a year in advance and paid twice the normal fare to have an emergency exit row, instead got the row in front of it that has no reclining seats!!! SAS's cramping passengers into a sardine can strategy really hit a new low."

Plusy: "Overall, the flight was good. As always, I like SAS's service. Crew are friendly and accommodating."
Minusy: "When waiting to board the flight, it was difficult to understand when different parts of the plane were boarding because of the soft volume of the loud speakers. All people could really hear was "boarding now", which created a bit of a rush of everyone. It would be helpful if there were an SAS representative to stand next to the line, to physically say to people, 'Okay, we are now only doing priority boarding. If you are priority boarding, please stand her. After that, if you are business class, please stand here. Everyone else, please wait, but know that we will start to board from the back of the plane. Thank you." This will to help guide people BEFORE the ticket check."

Plusy: "Offers nothing over the worst airline in US. Small space, uncomfortable seats. No head rest. No entertainment , no seat charger. One bathroom for entire full flight. I wrote these here to leave room on other section to write what I really did not like. Having seen European airline, I am going to embrace our own airlines in good old USA with warmth"
Minusy: "They wanted to charge us for two small carry one weighing 12.5 kilos each since we had not maked on purchase time that we had luggage to check in. Some $ 75 each. I do not remember online purchase page having any section to make down the luggage at the time of purchase. On the flight we were in hot plane for 1/2 hour with no air conditioning dehydrated only to find out that our dring water allowance was 2/3 of a small plastics cup. Yes, believe it. It is the truth. They will refil hot tea once or twice but no cold water. One much purchase if they like which was not so cheap. Attendant said they have limited cold drinking water allowance on board for reason. I am thinking , I guess , it would have made the plane weighed too much. Stingy airline like the others in Europe such as AirBerlin. I get the feeling that Americans are at this disadvantage and not swedes since we saw many other passengers carying carryon the same size as us."

Minusy: "Everything...I was not on the flight. The fight was cancelled due to the on-going Swedish pilot strike. The first option SAS provided was getting out in a week. I said that would not work. They then scheduled me on Lufthansa, but due to delays in Frankfurt due to weather we missed out connection to ORD. 4+ hours after standing in endless lines Lufthansa resheduled us the next day. But, it took nearly two days to get home."