Znajdź tanie loty z Des Moines do Polski

Plusy: "Friendly and great service. Flight attendants like their job. Food was good. Flight on time"
Minusy: "More legroom"

Plusy: "Helpful crew Good food"
Minusy: "Our luggage came back damaged and open !"

Plusy: "Very accommodating staff"
Minusy: "breakfast served was still frozen."

Plusy: "Nothing. The flight was delayed and I missed my connection"
Minusy: "My flight leaving on time"

Minusy: "I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!"

Plusy: "Very nice airline"
Minusy: "Food was lacking"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "Space is too limited even for the a small built body."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "The plane was uncomfortable and things were falling apart"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Minusy: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."

Plusy: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Minusy: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Plusy: "Sandwiches seeved"
Minusy: "Plane was 1/2 hr late due to computer issues"

Minusy: "Nothing"

Plusy: "Good plane and service"

Minusy: "Opóźnienie lotu"

Plusy: "Short flight with efficient service and coffee"

Plusy: "Crew was excellent and many passengers were as well."
Minusy: "A"

Plusy: "Comfortable, great food, good selection of entertainment"
Minusy: "The staff tried to helpful but lost at times"

Plusy: "Flight was good, comfort was good. Crew was not very friendly."
Minusy: "The food on Lufthansa flights is getting worse and worse."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Crew was nice."
Minusy: "Late departure. No entertament .poor duty free on board , no tabaco / alcohol as promised on the web / on board magazine Slow service."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Efficiency and level of care, quality of food and drinks, not to mention the entertainment on Lufthansa Airlines!"
Minusy: "Nothing to write here, whole experience was excellent!"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Everything overall"
Minusy: "Slight delay"

Plusy: "The people behind me had made a tent to shade themselves. Main offenders of the heavenly light were those random people who would open their window. So I guess there is not much I want Lufthansa to do about that."
Minusy: "Their needs to be a window somewhere for us center-of-the-plane people to take pictures"

Plusy: "Service was outstanding. Very polite and prompt."

Minusy: "LATE!! This is rediculous for a flight company not to be able to board on time so I miss my connection and get stuck for 6 hours"

Minusy: "Flight was delayed. Neither United app nor in flight entertainment worked. Boarded way too early, then sat on the plane for over an hour."

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "The crew's hospitality was exceptional in all areas. Best flight ever."
Minusy: "They were helpful, kind, and courteous and above all, friendly."

Minusy: "The flight boarded late, and very slowly, and took off late as a consequence. Thus, landing late. The inflight entertainment is only accessible with aps that you need to download before you get on the plane, when, of course, you don't know you need them. A remarkably illogical process."

Plusy: "The perfekt assistance we needed in Munich. We were asisted by an exellent young man."

Plusy: "Plain in excellent condition and very clean. Friendly staff and welcome."
Minusy: "Should have mobile phone chargers on board."

Plusy: "crew at the gate really excellent"
Minusy: "usual plane handling at Frankfurt - bus to terminal, 60 mins is not enough to wait for bus 15 mins drive 10 then go through security and passport control then go from B to A leaving no time to catch a plane Lufthansa scheduling need to experience what they do to passengers"

Plusy: "Excellent service....very comfortable."

Plusy: "Crew was good"
Minusy: "Seating arrangement and lack of comfort :( Was impossible to get a seat assignment. Will not fly Lufthansa again."

Plusy: "Crew very NICE. Customer service means a lot and they were wonderful."
Minusy: "Old school entertainment system. A lot of hard tapping on the screen which bugs the person in front of you."

"Everything was ok , ."

"Comfort, I wish they would warn to take covid test a day before instead of last min I wouldn’t miss my First flight"

Plusy: "Friendly and prompt attendants."
Minusy: "I couldn't ask for anything more from American than what was provided"

Plusy: "not much; very crowded; feel bad for the crew too;"
Minusy: "put more flights and give people some room; or put less seats; over booking and over crowded flights are not fun. basically, i am expecting some improvement either from you or from other companies"

Plusy: "Crew was very friendly. Connections great"
Minusy: "Seats very uncomfortable."

Plusy: "The crew was great even though there was no food or beverage service. They were very sweet to my 16 month old son and even have him a Flight Crew pin!"
Minusy: "The air was stuffy even with the overhead vent on. The seats weren’t super comfortable."

Plusy: "Miserable all around experience"
Minusy: "The flight delay was not reported correctly until 30 minutes before expected departure. The baggage carousel stopped running after already being more then a hour late. No members present to rectify. Absolutely terrible trip"

Plusy: "Nothing"
Minusy: "Everything"

Minusy: "Nothing evething is ok"

Plusy: "The crew was incredibly attentive and helpful."

Plusy: "Whole row to myself. Greqt movie, in early and informative pro of a captain."

Minusy: "Less passengers or bigger plane means more room. Everything was perfect except for being uncomfortably cramped."

Plusy: "Everything was excellent"

Plusy: "Wonderful flight attendants in both our flights."

Plusy: "The crew was amazing, considering the late flight & full plane."

Minusy: "Took forever to get the bags"

Plusy: "Everything was perfect"
Minusy: "Baggage was not that faster but was still okay Although improvements will be great"

Plusy: "Would fly again- irritated at how does a flight manage to get overbooked"
Minusy: "Flight was 3 seats overbooked, they had to wait until 3 people willingly took a later flight. Like a game of chicken between 100 people."

Plusy: "?"
Minusy: "the fact they changed my schedule and had to come in earlier customer service was awful and my luggage came back dirty and the best response was that the belts are dirty and i can expect wear and tear. not only that i had to book myself an earlier trip to pay the standby fee so i can leave the same time my brother left tsa screening had us wait 20 min before we move in the line for the fact no worker was there but one guy and i was the last person to board the plane after almost missing closing gates my expierence was awful and disrespectful"

Minusy: "Nothing..."

Plusy: "There was air to breath."
Minusy: "Having to check a carry-on bag, then finding out there were multiple bins empty. What compounds the lie; now that we are on the ground, the ground crew cannot remove the checked luggage due to weather. Now I'm stuck without anything! No one at American want to help me out of this situation."

Plusy: "Crew was very nice. Plane was clean."
Minusy: "Tight squeeze into seats. TV selection wasn’t mainstream programs - nothing of interest to an older person."

Plusy: "Landing and deplaning"
Minusy: "Literally everything else"

Plusy: "Nothing"
Minusy: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"

Plusy: "They rerouted me so I at least salvaged some of my trip."
Minusy: "They rerouted me for no reason making me miss my reunion."

Plusy: "No problems, friendly crew"

Minusy: "Bought 2 tickets but seats weren’t together poor service"

Minusy: "Flight attendants were a little abrupt. Could have been friendlier."

Plusy: "Despite numerous delays, we made it to Philadelphia. We were alerted to the delays in a timely manner. We were also treated to a snack cart and cupcakes to celebrate the first day of direct flights."
Minusy: "A long delay. Patience is everything and the staff and crew were very friendly."

Plusy: "Staff and Entertainment"
Minusy: "Back row, but someone has to sit there :)"

Minusy: "never made the flight. a day of misery thanks to poor communication within one world, AA rigidity, and chaotic long lines at FlightConnections, Heathrow."

Plusy: "On-bard snacks and service"

Plusy: "The crew was professional and friendly"
Minusy: "No individual movie screen. Entertainment bad for an international flight. I paid for selected seats but did not receive, instead our family was scattered about the plane."

Plusy: "Quick and did good job"
Minusy: "After flying Japan Airlines I wish there were more free food and entertainment"

Plusy: "I felt like the staff was always doing something. Drinks, then food, then more drinks, then even ice cream! I really enjoyed this flight."

Plusy: "Early for arrival!! Love that!"

Plusy: "the flight was on time and everything was fine."
Minusy: "the boarding process is more chaotic than necessary. groups 5-9 board at the same location and people in higher groups stand near the front so you can't tell if you should wait behind them or step around. there was only a single power plug (in economy plus) for 2 seats and it was a cigarette lighter style."

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Minusy: "Seated next to two obese people and when combined with narrow seats made it all but impossible to sit comfortably on my seat. Flight was delayed on the tarmac for almost an hour due to missing part. When flight arrived in SLC, gate wasn't open (at nearly 1 AM) and had to wait on tarmac again for 10-15 minutes."

Minusy: "No wifi or chargers or seatback entertainment"

Plusy: "All was good!!"
Minusy: "A bit warm which is unusual."

Plusy: "staff was amazing, entertainment great, dasani sparkling lime water tasty, very clean and reasonably comfortable"
Minusy: "the breakfast was made of 90% sugar - this was very disappointing."

Plusy: "Adequately handled the 13 hr delay."
Minusy: "Flight delayed 13 hrs for mechanical problems. Seems to be an ongoing problem w/ American Airlines now."

Minusy: "No room, limited entertainment, mediocre food. Was a very uncomfortable, long flight! Luggage late coming off plane, missed connecting flight and was not very helpful in getting rebooked."

Minusy: "My flight was cancelled and caused me to miss another connecting flight to get to my destination, and now need to purchase new tickets."

Minusy: "2 hours late. Kept moving the boarding time by 10min"

Plusy: "The flight attendants were very accommodating. One of the flight attendants encouraged me to take advantage of a seat that had more space so that I was more comfortable. Also when I casually talked about how I didn't get to eat before the flight she gave me two of the cinnamon crackers that are offered during the flight. This was very thoughtful and considerate of her. It was the little things and the attendants attention to detail that provided me an excellent experience."

Plusy: "Very professional. Overall great. WiFi was free. Very fast. Left 3 minutes early and arrived 17 minutes early."
Minusy: "Made me reprint my boarding pass. Bad food. No outlets. No in-flight entertainment."

Plusy: "I liked because it was my mom first international trip and she got all the support from the crew. She loved it!"

Plusy: "Very friendly crew."
Minusy: "Plane landed in Pittsburgh an hour and a half late because of mechanical issues. So that was inconvenient."

Minusy: "You take my money for nothing yu stolen my money why why you kayak my husband doesn't travel from Desmoines he is not in system why ????? bring my money back to my account aa"

Minusy: "They could have told me more than 24 hours before my flight that they changed me to a different flight 4 hours earlier in the day!"

Minusy: "On time arrival."

Plusy: "nic"
Minusy: "2h opóźnienia bez żadnego wsparcia. Brak saloników do których można wejść..."

Plusy: "Very easy flight. Easy boarding and seating."
Minusy: "Nan"

Plusy: "Great take off and landing. My ears were not even plugged up after landing. Great piloting skills by the crew."

Minusy: "No apologies for being delayed. More than 4 hours. No explanation. Nothing. Awful service."

Plusy: "Delays were clearly communicated with ample time to make changes if necessary"
Minusy: "TEEEEENY WEENY itty bitty plane - hard to be comfortable- but fortunately it was a short flight"

Minusy: "Non existent"

Plusy: "Wymieniono od reki dwie zniszczone walizki"
Minusy: "Ze na dlugim locie brak bylo jedzenie"

Plusy: "Easy connections, very timely and everything worked out great."
Minusy: "Plane was full"

Minusy: "I had to check my carry on from DEN to DSM because flight was full which I was told I could pickup at gate.. at the gate the TSA agent was very rude to me as I was confused as where my bag was, which I had to to baggage claim."

Plusy: "Boarding seemed smother than usual. I had an issue with a large back pack that wouldn't fit in the overhead due to a smaller plane travelling to Houston from Des Moines, Flight attendant was extremely helpful as it was expensive camera equipment and was able to stow it so that i didn't have to check it at the door. Most appreciated their sensitivity."

Minusy: "The United crew really needs an attitude check. How can someone be angry at 6 am?"

Minusy: "The plane was not at the airport on time and when it caused us to miss the flight they blamed the weather instead of the plane not being at the airport on time. They were rude and refused to give hotel vouchers."

Plusy: "Flight left right on time and arrived to the destination early - which was great because i had an extremely short layover"

Plusy: "Decent room on the flight. No food or drink."

Plusy: "Friendly service,. On time"
Minusy: "Nothing"

Plusy: "Everybody was so friendly"
Minusy: "Nothing"

Plusy: "No delays"
Minusy: "Everyone was super nice and gelpful"

Plusy: "Quick and easy. Nice crew."

Plusy: "I was treated wonderfully and had an amazing times."
Minusy: "Everything was great."

Plusy: "Nothing"
Minusy: "Attitude of gate agent, crews. Boarding penalizes all but highest level and they've demoted me since the merger and erased my 30 year history with UAL. Watched them mishandle a paraplegic passenger until another passenger swapped seats. Last choice for me."

Minusy: "Tight seats, full flights"

Plusy: "The crew worked quickly to get me another flight when I was not gonna make my connection flight."
Minusy: "The plane malfunctioned and their time management of telling us when it was gonna be fixed was poor."

Plusy: "Nothing"
Minusy: "Crowded, overbooked, made me check my carry on which made me miss my train. Took 4 flights to get to my final destination. Small seats, uncomfortable... list goes on and on"

Minusy: "Cancelled flight. No true explanation. Lack of detail and delay caused me to miss other flight opportunities."

Minusy: "The airplane needed to be swapped, which caused an hour delay and made me miss my flight"

Plusy: "I loved it"

Plusy: "Staff was ok."

Plusy: "I like that I was able to get on the plane, and get to my destination."
Minusy: "I was the ONLY seat overbooked on the flight. The crew basically told me I was out of luck and that I had to be rescheduled for tomorrow. In the last minute, someone didn't show up, and I got on the flight. I don't believe they tried hard enough to give vouchers away to the passengers. In addition to that, why was it overbooked to begin with? This is either a major error by KAYAK or United. Either way - awful experience to go through at 6:30am."

Plusy: "At least I made it"
Minusy: "Flight attendant for United 426 to Chicago was rude, flight delayed and they weren't very helpful"

Plusy: "Nothing"
Minusy: "Lack of updates"

Plusy: "Crew was really friendly, and the boarding was quick."
Minusy: "There was no snacks or anything to eat during the flight ."

Plusy: "Everything's on time"
Minusy: "No,"

Minusy: "The snack"

Plusy: "The flight itself was uneventful and went as expected."
Minusy: "We were instructed to hand in our hand luggage before boarding the plane which meant we had to wait in a long one after the flight to get the luggage back. HOWEVER, the plane had plenty of overhead luggage room to accommodate our luggage. We were told by the cabin staff that the gate personnel don't always check what size plane it is before requiring everyone to hand in their luggage."

Plusy: "Flight on time, no delays or problems"
Minusy: "Seating for midgets"

Plusy: "The weather in CT was inclement but the pilot made up time getting to DC and the connection to Seattle arrived ahead of schedule!"

Minusy: "About two hours before my flight, it was canceled after previously making an airplane switch the night before after checking in online. The I received an email while I was on the way to the airport saying that the airplane that I was going to fly out on was canceled due to airplane maintenance. While I am happy they didn't fly the plane while needing maintenance, they should have planned ahead and known of the maintenance or had a backup ready to go. Obviously it must have been something they just found, but in the big picture of things. You have to pay an way to much for a flight as it is. They should have to solve their own issues to honor their part of the contract. We (as customers) can't cancel a flight with out penalties. Why shouldn't they have to do the same?"

Plusy: "On the trip from Des Moines to Houston, timeliness of flight was great. The boarding went smooth and was done quickly. The crew were friendly and courteous. Overall the first half of the trip was fine."
Minusy: "I was extremely disappointed in the condition of my luggage when I picked it up plane side. The wheel was broke off and all the pockets had been unzipped and it appeared they had been rummaged through. I had to drag my bag through the terminal. I spoke with 3 individuals with United who referred me onto the next and each unwilling as the previous to help. I myself am in customer service and would never treat my customers the way I was treated by the employees representing your Airline. I would go above and beyond to make the sure that the customers experience was a great one in spite of the unfotunate incident so they would return. I have never flown United before, and I will not consider your airline in the future."

Plusy: "Nothing"
Minusy: "I paid extra money for our seats so we cud sit together N I ended up on the front of the plane N my boyfriend clear in the back I'll never fly United again y the hell did I pay almost 25$ per seat to sit together to sit on opposite ends of the plane"

Plusy: "They whole computer system went down all morning"
Minusy: "I haven't made it. Their computer system was down all morning. I got a pretty inexpensive flight which was refunded. Although I can't go home, all the one way tickets are 3 times the price. Me and my 6 month old baby can't get home to his daddy."

Plusy: "Crew was great!"

Minusy: "They lost my bag for my entire vacation. They found it and "rushed" it to me, but it got waylaid in SFO and would have sat there had I not called them. Then they said they would deliver it to my hotel. When it arrived 4 days later, they said I could pick it up and they would not deliver it. I was 2.5 hours away. I told them to send it home, but they didn't and when I flew home 7 days later, it was still sitting in Munich!"

Plusy: "Everything was great, no waits, and right on time!"
Minusy: "N/A"

Plusy: "That the flight was on time. disenchanted flight attendants. Makes you want to not need her assistance."
Minusy: "Disenchanted flight attendants. For whatever reason, it is obvious that there is unhappiness. Not flat affect, just the look of disinterest, a look that tells you I don't care. In a customer based business it is so disheartening that the very person you may have to depend on to survive is not vested in the clientele that keeps her company in business, thereby insuring future paychecks. I'd like to communicate here that it wasn't all the attendants on either flight, but enough that it was obvious to anyone who paid even casual attention. I was flying home to California, so there were two additional flights a few days before the flights home. I never had any of the same flight attendants on any of the flight. As far as my observation of the attendants, as stated above, I think that speaks volumes. I will cite an example that happened on my trip from Iowa to Denver. I need wheelchair assistance, I walk with a cane, but not able to walk any distance. I pack a light carry-on, bring my purse, jacket and cane. I was being wheeled up the passageway in a regular wheelchair, and the man pushing me stated to the on-coming crew he "would be right back to get my suitcase, couldn't take both at the same time", and added " unless one of you could roll it up?". After an embarrassing pause, a female flight attendant said "Let the flight attendant do it. Add this to the list of responsibilities that aren't really my job." I actually twisted around to look at this person, I was so stunned to hear that! She grabbed my rolling carry-on handle and the look spoke columns. I was embarrased. Thank you. Debra K. Forsythe"

Plusy: "Friendly crew"
Minusy: "Didn't start taking us for boarding until 15-20 mins before the flight. Then had to take train to board plane outside.....not a big deal, but didn't board until after we should have been taking off."

Minusy: "Obnoxious crew, repeating the same instructions over and over. No food, no entertainment. Short flight though."

Plusy: "Everything was great and the trip was on time perfect"