Znajdź tanie loty z Anglia do Polski

Plusy: "The service and food were good."
Minusy: "As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat."

Plusy: "Flight left on time & arrived on time."
Minusy: "Quality of the snack could be improved."

Minusy: "Children children children....."

Plusy: "The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!"

Plusy: "Seat more comfortable than most economy seats with other airlines. Smiling, attentive cabin attendants. Good food. Easy to get to next flight. Seems a bit more spacious than other airlines."
Minusy: "Free Wifi."

Plusy: "Lost the luggage"

Plusy: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Minusy: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."

Minusy: "nothing"

Plusy: "The food was delicious, the staff was wonderful. Entertainment was awesome."
Minusy: "The leg room or seat closeness."

Plusy: "Boarding was smooth"
Minusy: "The aircraft was horrible No space at all even after paying for a better seat"

Plusy: "Flight share with another airline so we couldn’t book our seats in advance."
Minusy: "Space is cramped. Very professional and courteous crew."

Plusy: "Nothing about it"
Minusy: "They didn't even take us!"

Plusy: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Plusy: "The staff upgraded me to business. It was a great wxperience"

Plusy: "SwilssAir is our new favorite airline to Switzerland and other points in Europe. The crews were pleasant and efficient. All flights were right on time. The food was very good, and the best overall we have experienced in economy. The individual video screens provided a nice selection of movies, tv, games, etc. Finally, transferring in Zurich is MUCH better than the zoo that his Heathrow!"

Plusy: "Nice self boarding"
Minusy: "No big screen to communicate priority to boarding since I am deaf."

Plusy: "clean, very new plane friendly staff"
Minusy: "delay"

Plusy: "Delayed...delayed and delayed some more!!!!!"

Minusy: "None"

Plusy: "Generally Swiss air was good"
Minusy: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"

Minusy: "I couldn’t take it. To travel to pass through Canada you need a Visa"

Minusy: "It was a 2 hour 40 minute flight. No entertainment."

Plusy: "Everything was as accommodating as possible."

Plusy: "Crew was nice."
Minusy: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."

Plusy: "Crew was great. Flight kept time. Safe trip. Thank you."
Minusy: "The on board duty free did not have ample change, so I had to forfeit $3 in change.. On top of that they secrectly charged $10 extra on my card after my flight! I already got the ticket and paid extra luggage- what is the extra charge for?? The lady at extra luggage tried to overcharge me as well! Had to refer her to your website! I need this excess charges reversed. I demand an explanation!"

Plusy: "Flight itself was good, comfortable, staff were professional"

Plusy: "short travel time"
Minusy: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."

Plusy: "The plane was very clean the seats were neat and everyone was very friendly."

Minusy: "4-hour delay, followed by announcement of boarding gate, but nobody at security, necessitating weary travelers needing to leave the boarding area to go back out and through security again. On board, I was very uncomfortable, but responsibility primarily not the airlines, but due to seat mate. However, there was a chill wind blowing directly on my face for two hours."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "The food was really great! And the crew was very friendly."
Minusy: "Many delays that seemed unnecessary. We waited for a while for late passengers to board, which seemed strange, given that last time when Swiss made me miss my transfer, the next plane left without me when delaying takeoff would not have been necessary at all. After the passengers arrived, we were delayed again because of weather. And once we arrived at Newark, we had to wait for over half an hour to get to the gate for some mysterious reason."

Plusy: "On time"
Minusy: "Engine shut down juast as the safety briefing started but all was good when it started again. A light meal would have been better than yoghurt & biscuits. Staff were very helpful."

Plusy: "I was concerned the connections would be too tight but it worked out great!"

Plusy: "Great complimentary chocolate."
Minusy: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Plusy: "On time great crew. Free wine that is Swiss air."

Plusy: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Plusy: "Check in, crew were friendly enough"
Minusy: "Worst food ever, vegetarian so called wraps and breakfast. Bland eggs and rotten fruit salad. The fact that when I request a window seat and am told I have one then to find out I don't. Rather tell me that in the first place. This has happened numerous times with swiss. Remote for the entertainment didn't work and although crew said they would reset it they never did. A bit of a pain for a long haul flight of 8 hours...."

Plusy: "The seat, the airport, the service"
Minusy: "The tight connection"

Plusy: "Crew was very nice"
Minusy: "Make sure they check the flight before they make passengers aboard like my seat, I had to travel for 10 hours in same position & even flight attendants couldn't help because the flight was packed I understand but I did suffer"

Plusy: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Minusy: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."

Plusy: "Crew was sympathetic to the awful seats"
Minusy: "Just fly had access to the worst seats and we could not change them."

Plusy: "Everything"

Plusy: "Friendly crew and very professoinal"
Minusy: "Old plane"

Plusy: "The flight experience was efficient and secure; that's good. Staff generally professional."
Minusy: "The seats were too small, and the food wasn't good enough, especially the 'salad' which consisted of some moderately old browned lettuce with no tomatoes. Happened on my flight back as well. The one time when I thought the staff faltered was when I hit the paige attendant button, and noone came for 25 mins. I ended up walking to the back of the plane and asking for water myself. I also thought some of the materials used in the plane were cheap, like the foldout tables on the back of the seat, the pillow covers, and the headphones (one of which broke midway). The headphones don't cover the noise of the jet in flight very well."

Plusy: "Perfect service, on time"

Minusy: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."

Minusy: "I tried to get on an earlier flight to travel with my husband and every person claimed they couldn't help me. I called the airline who said there were plenty of seats on the flight, but they told me I needed someone onsite to help me make the change. Not great customer service."

Plusy: "on time flight; friendly staff"
Minusy: "a little warm before takeoff; I did online check-in and I did not get the SMS with the link to download boarding pass; tried twice and didn't work; I've got in on email as luckily I had access to an wifi"

Plusy: "Doing a fantastic job keep on"
Minusy: "Everything"

Minusy: "All was good"

Plusy: "Crew was helpful and ver polite and efficient"
Minusy: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Plusy: "Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane."
Minusy: "Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil. It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "We couldn't sit together as a family despite having seats assigned together to begin with because they reassigned our setas to someone else"

Minusy: "Be on time"

Plusy: "snacks and entertainment"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "It was a horrible experience. I was trying to check in a few hours before my flight, and my reservation just vanished. I was on the phone with VAYAMA twice, and both times they were extremely unhelpful and one of the times just very very rude! I will not be booking with Kayak again."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Very pleasant crew."
Minusy: "No complaints"

Plusy: "Same as above."

Plusy: "Greate service, good food, planty of legs room, everything on schedule and super comunication via email, text messeges!"

Plusy: "The staff was professional and friendly"
Minusy: "The seats were too close to the row in front of them. I've taken 12 flights from the USA to Europe since 1990 and the two I've taken on Lufthansa this month were horrible! Airplane food is always bad...who cares. But being trapped in uncomfortable seats with no room to shift your position for a six plus hour flight is inhumane! My son is 6'2" and his knees were literally against the back of the chair in front of him, luckily my daughter was in that seat so she didn't recline it on his knees. My back was killing me in the first hour (I'm only 5'2") my 13 year old daughter complained that her back was killing her by the end of the flight. I've never flown Lufthansa before and will never again!"

Plusy: "Smooth boarding."
Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."

Minusy: "Opóźnienie lotu"

Plusy: "on time Family Check in that the flight was not booked out"

Plusy: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."

Plusy: "The short wait for departure."
Minusy: "The long complicated walk to the gate...."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"

Plusy: "service crew"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Clean. Friendly staff"

Minusy: "Ease and concenience"

Plusy: "The food was great and the crew was respectful and helpful."
Minusy: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."

Plusy: "They made the experience enjoyable easy and I made me feel special"

Plusy: "I liked the food."

Plusy: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Worst crew, at one point when they start serving lunch they left like 10 people waiting and waiting to be served also, they start to put together some lunch one by one, took maybe another 1/2 hour for some people to get food, i was the last one to get served but when they got some leftovers from some other people they put that on my tray for me, they run out of food in the plane, of course i refused the lunch but no other option for me was given, again WORST crew ever, never flight Lufthansa again, NEVER"

Plusy: "On time, very pleasant crew, good, ample food."

Plusy: "Efficiency and made sure our luggage made it on our connecting flight"
Minusy: "All good no complaints"

Plusy: "nice and polite crew"
Minusy: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Minusy: "Oversold flight."

Plusy: "Staff"
Minusy: "Food"

Plusy: "everything"

Plusy: "On time"
Minusy: "Leg room"

Plusy: "Crew"
Minusy: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

Plusy: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Minusy: "Boarding was crazy. Could not everyone in the gate area."

Plusy: "Fast boarding"
Minusy: "Slow in refuelling, got us delayed for 40-"

Plusy: "Very friendly crew and on time with no problems."

Minusy: "Head support for 6 feet plus people on seats would be good"

Minusy: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Plusy: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Minusy: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Minusy: "We had 4 hour delay causing a stop over at 3am. So yeah"

Plusy: "Crew was great and professional."
Minusy: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Plusy: "Being fed was amazing and watching free TV was great!"
Minusy: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Plusy: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Minusy: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Plusy: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Plusy: "The crew was amazing and the food was great."
Minusy: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plusy: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plusy: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Minusy: "No reading light in my seat..."

Plusy: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Minusy: "There were several flight delays and gates were changes a few times."

Plusy: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Minusy: "Nothing"

Plusy: "Very pleasant, professional crew"
Minusy: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Plusy: "Employees were very friendly"
Minusy: "The seats were very small"

Plusy: "Very friendly onboard personnel - I really had kind of homy feeling."

Plusy: "Staff very pleasant"
Minusy: "Evening snack was not the greatest breakfast was pretty food"

Plusy: "Great service"

Plusy: "punctuality of boarding and flight time"
Minusy: "attitude of crew in business class: no sense of true hospitality"

Plusy: "Restrooms clean, decent food and drink, nice cabin crew."
Minusy: "No complaints"

Plusy: "Crew was great, very nice"
Minusy: "Not enough legroom"

Plusy: "Snooth and efficiënt with a KLM service"
Minusy: "No entertainment"

Plusy: "Nice flight ...was comfortable travel ...good food.Thanks"
Minusy: "No such things"

Plusy: "Food was excellent, service from staff was friendly, and entertainment options were great."
Minusy: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plusy: "Food and staff behaviour"
Minusy: "Entertainment"

Plusy: "The leg room, was surprisingly roomy"
Minusy: "The food and that there was no entertainment."

Plusy: "Arrived Early!"
Minusy: "Left Late :-)"

Minusy: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Minusy: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Minusy: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Plusy: "Delayed flight but staff apologized as for safety reasons."
Minusy: "Very late arrival"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Minusy: "Nothing"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Minusy: "Okay"

Minusy: "Service"

Plusy: "Crew service"
Minusy: "Flight delayed."

"Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process."

Minusy: "Short and sweet"

Plusy: "The rest area"
Minusy: "The airport was cold and it should be warmer"

Plusy: "Great and friendly crew"
Minusy: "In-flight system had some problems and seats seemed a bit uncomfortable"

Plusy: "The crew was great"
Minusy: "1-2 +cms leg space"

Minusy: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Minusy: "Seats were too close together."

Plusy: "The seat was very comfortable."
Minusy: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Plusy: "Seats are comfortable on Business Class. Service is good"
Minusy: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Plusy: "Crew was attentive. Timings were spot on."
Minusy: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Minusy: "Not to be late ,and not to loose my luggege"

Plusy: "Crew and food were great."
Minusy: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Plusy: "Fantastic Crew!"
Minusy: "Seats are comfortable but tight."

Plusy: "Lot"
Minusy: "Nic"

Plusy: "Food and entertainment was awesome"
Minusy: "It's awfull to sleep. Very unconfortable."

Plusy: "Crew members"
Minusy: "Up to 1 hour late and they leaved my baggage in Paris"

Plusy: "The staff were very helpful and professional."
Minusy: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Minusy: "Arrived 5 hours late"

Plusy: "Nothing"
Minusy: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Plusy: "Over all pretty good for price."

Plusy: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Plusy: "Quick and efficient not lying more to say or critique."
Minusy: "Coffee and a bread roll as a snack??"

Plusy: "Not much expected as it was a budget trip."
Minusy: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Minusy: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."

Plusy: "Flight attendants were very nice"
Minusy: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Plusy: "It was on time"
Minusy: "Hard seats Boarding was 35 min delayed"

Plusy: "If the flight would have leave in time we would receive our luggage in time"

Plusy: "The free glass of red wine when the plane finally took off."
Minusy: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Plusy: "Nothing"
Minusy: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Plusy: "Absolutely everything perfect."
Minusy: "Through my own fault I ordered a different seat instead of window seat. :)"

Plusy: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Minusy: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Plusy: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Plusy: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Plusy: "This is what happens when you get roped in by a low price."
Minusy: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Plusy: "Flight was only 50% full. Room to spread out."
Minusy: "Leg room cramp. Flight arrived late as a result missed connection home."

Plusy: "Good boarding procedure."
Minusy: "Nothing much to add for a short journey."

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "Opóźnienie"

Plusy: "the Airline"
Minusy: "The Airport, Security, Boarder control."

Plusy: "Crew was great."
Minusy: "Food could be a bit better. White bread is unhealthy."

Plusy: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Minusy: "TV was too slow."

Plusy: "That it was a night flight"
Minusy: "No airconditioning, no food choice, no space."

Minusy: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Plusy: "Nothing"
Minusy: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"

Plusy: "Nice Flight Attendants Good Food"
Minusy: "Flight was delayed by 1.5 hours"

Minusy: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Plusy: "Crew was wonderful Helpful, pleasant, capable"
Minusy: "Waiting for late passengers & their luggage"

"Uprzejma obsługa."

"Bardzo uprzejma załoga"

"The price but the service was poor and the staff was very rough and unfriendly."

"No entertainment at all but all other is good."

Plusy: "3 hours flight, on time."
Minusy: "During the time of COVID, I would expect the crew to follow restrictions and procedures. Nobody from the crew paid attention if all passengers have their face masks. In fact, most of the passengers didn't have masks on their mouth and nose. Many of them didn't have them at all. Crew didn't care. If this is how LOT pays attention to our health during travel, I will definitely not fly with them anymore. 2 months earlier flying with Lufthansa and all crew was very strict about the rules and everybody on board was wearing a mask."

Plusy: "Punktualność"
Minusy: "Jest ok polecam"

Plusy: "Everything is good"
Minusy: "😍"

Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"

Plusy: "All was excellent"

Plusy: "Smooth flight"
Minusy: "Food"

Minusy: "Delayed without explaining?"

Minusy: "Lot był opóźniony o godzinę, wiele osób nie zdążyli na swoje dalsze loty do Europy."

Plusy: "Obsluga Litewskiej zalogi obslugujacej lot w business i premium"

Plusy: "Crew member were nice people and helpful"
Minusy: "Information about delay of flight, food and boarding process"

Minusy: "Delayed by one hour"

Plusy: "Lot airlines crew is really friendly"
Minusy: "Skopje airport is a disaster. Horrible service"

Plusy: "Nothing."
Minusy: "Punctuality. My flight was delayed over 1.5 hour."

Plusy: "Crew was nice."
Minusy: "Seat not so comfortable."

Minusy: "Tight seat places. No food unless paid for."

Plusy: "Crew not good"

Minusy: "Zamiast bezpośrednio lecieć do Tel Avivu, poleciał najpierw do Warszawy aby dobrać pasażerów. Lot wydłużył się o ok. 2 godziny."

Plusy: "We landed in Minsk and then got back to WAW with not reason given after 7h witong and flight time"

Plusy: "Wsadzili do autobusu podwieźli pod samolot i nie wypuszczali. Na dworze skwar - w autobusie gorąco - jakieś 70 osób gotowało się jak w piekarniku."
Minusy: "Logistycznie podejść do tego - później wyjechać autobusem - tak aby dojechać pod samolot i od razu wypuścić."

Minusy: "2,5 H opóźnienia dla lotu który trawa 1:20 to naprawdę bardzo dużo"

Minusy: "Punktualność"

Plusy: "Mila i szybka odprawa"
Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom chodzi.podeszlismy 2 minuty po zamknięciu bramek.samolot odleciał.zenada"

Minusy: "Czystość w samolotach"

Plusy: "było ok"
Minusy: "nowszy samolot"

Minusy: "Samolot mały mało miejsca na nogi"

Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."

Minusy: "Punktualność"

Plusy: "wygodnie"
Minusy: "punktualnosc"

Minusy: "Wymienic beznadziejna obsluge przez nie uprzejmie stewardesy"

Minusy: "Posiłek"

Minusy: "Boarding went chaotic and slow, this resulted in at least a half hour delay. People were allowed to bring to nuch hand luggage into the cabin."

Plusy: "Przemiła obsługa dwoiła się i troiła żeby podróż upłynęła pasażerom w komfortowych warunkach. Pyszne jedzenie do wyboru na pokładzie. W czasie podróży bogaty wybór filmów, w tym kilka nowości."

Minusy: "2 godziny opóźnienia na trasie trwającej 2 godziny."

Minusy: "Po ostatnich doświadczeniach z LOT Polish Airlines chyba nie będę korzystał z tych linii. Jakość obsługi bardzo przeciętna, a cent jak azjatyckich i bliskowschodnich linii lotniczych."

Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."

Plusy: "Easy to navigate crew speak English and friendly"

Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."

Plusy: "Available seats"
Minusy: "Didn’t like food and they didn’t give the ear set- glad I got my own"

Minusy: "Lot jak zwykle opóźniony"

Plusy: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Plusy: "Czysto"

Minusy: "Ponad 1h opóźnienia"

Plusy: "Profesjonalny personel pokladowy"
Minusy: "Brak informacji o spodziewanym opóźnieniu na gate. Obsługa bagażu na Okęciu to kpina, po 20 minutach czekania informacja że potrzebują jeszcze co najmniej 30!!!"

Plusy: "Nic"
Minusy: "Opóźnienie"

Plusy: "Nic"
Minusy: "Opóźnienie"

Minusy: "Tragiczna jakość samolotu, tragiczny serwis z Rumunii"