Znajdź tanie loty z Manchesteru do Polski

Plusy: "Nice and attentive crew Big a330 plane with great business class"

Plusy: "Crew was very courteous and helpful"
Minusy: "More leg room"

Minusy: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Plusy: "Outstanding service by the crew."
Minusy: "Seats in economy area little cramped"

Plusy: "The crew was polite and we arrived safely."
Minusy: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Plusy: "I was offered to check in my carry on, it was nice."
Minusy: "I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience."

Minusy: "Haven’t got there yet!!"

Minusy: "45mn late"

Minusy: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"

Minusy: "Pleasant overall experience"

Minusy: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"

Plusy: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."

Plusy: "Friendly staff On time"
Minusy: "Seats (legs)"

Plusy: "Boarding was smooth"
Minusy: "The aircraft was horrible No space at all even after paying for a better seat"

Plusy: "The service"
Minusy: "No entertainment"

Plusy: "Swiss took care of arranging hotel for us and substitution flight."
Minusy: "Missed connection flight because of delay"

Plusy: "Very attentive staff, good food and drinks."
Minusy: "We paid for upgraded seats that were still very tight."

Plusy: "Staff"
Minusy: "Delay"

Plusy: "On time and a lot more roomy then the flight from New York to Zürich"
Minusy: "There were no TV screens to play games or watch shows"

Minusy: "None"

Plusy: "Quick flight"
Minusy: "Small plane with very uncomfortable thin hard seats. Could feel the ride on this plane. Food not great. No entertainment on board."

Plusy: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Minusy: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Plusy: "Good flight"

Minusy: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Plusy: "Abosolutely nothing i paid extra for the good reviews i found online but the service was so poor i am disapoi ted i paid that nuch extra for a terrible experience"
Minusy: "Entertainment didnt work for the entire trajectory I requested assistance and was ignored every time I requested a vegan meal and was not provided one Boarding was long and disorganized Bathrooms were so dirty, we had not taken off and the barthrooms smelled terrible"

Plusy: "Swiss is famous for the punctuality, I actually love the airport too in Zurich, is super clean and modern, very efficient. Food on board was great in Economy as well!"
Minusy: "the seats are not spacious enough. I barely had the seats in front on my basically on my laps.. a little bit too claustrophobic!"

Plusy: "Food was actually really good."
Minusy: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."

Minusy: "No seat entertainment."

Plusy: "Great service"
Minusy: "Super slow boarding. Long lines at check in"

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "The crew were very attentive, kind and professional on their ways through the cabin. I appreciated the hot towels near the end of the flight."
Minusy: "There were headphones (as well as pillows and blankets, much appreciated), but the jacks for the headphones only fit the SwissAir headphones, so if passengers brought their own headphones, they could only get a mono output. It was difficult to hear the entertainment through only one ear."

Minusy: "delayed"

Plusy: "Good food, friendly staff"

Minusy: "Very tight seating in economy for a transcontinental flight"

Plusy: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Minusy: "Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class."

Plusy: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Minusy: "Everything was good."

Plusy: "Very friendly crew."
Minusy: "Seating is too tight and uncomfortable and I'm only 5'6"!"

Plusy: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Minusy: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"

Plusy: "Priority boarding, quick boarding, efficient service"
Minusy: "Dirty bathroom, late take off/late arrival, non-gluten free or healthy options for food"

Plusy: "Business class was full so I could not get an upgrade. There were only 4 lavatories for economy. One of those was broken and there was no water in any of the 3 remaining ones. The crew had no water either and they could not make tea or coffee."

Minusy: "Food: not so good! Entertainment: in the section of the new releases movies was old not new:) And my bag didn't come on the and :("

Plusy: "My wife got travel sickness and the crew was very very nice to help her out by offering her a place to lie down and other offerings"

Minusy: "Even one member of the crew was not very nice with my young daughters."

Plusy: "the entertainment system was perfect, there were lots of movies and shows to entertain you, including newly release films. there were games and music also availble. the seating was comfortable we had blankets and pillows. The beverage service great and the food was good to. although there could have been better options in terms of the dessert ( ice cream taht was provided)"
Minusy: "the boarding was poor, we waited in line to board and they did not announce to us that we need to have our ticket stamped before we got to the door, as a result we were sent out of line once the ticket was stamped we had to rejoin the line from the back. When i got through they then said something was wrong with my ticket in which they took it and I was pulled out of the line. they should try to the ticket check and the boarding line at the same time"

Plusy: "Good seats - comfortable Attentive service"
Minusy: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."

Minusy: "person behind me wouldn't allow my seat to recline and was constantly pushing/kicking my seat. I notified crew, but nothing was done about it."

Plusy: "Gate changes and delays boarding made getting food between flights an impossibility. On board food was appreciated but was a snack and in 12+ hours travelling this made it tough."

Plusy: "Crew member Tania Galic was very helpful"

"Instructions for Business Class passenger boarding was not clear. A seperate seating area for Business Class at the gate would improve the experience significantly. Experience with check-in as well as experience on onboard the plane was excellent."

"When I have checked in in Chicago, they gave me both boarding pass from Chicago to Istanbul and from Istanbul to Kuwait.When I arrived to Istanbul , I have waited in business lounge until next boarding to Kuwait.One hour before taking off , Turkish crew told you can’t get in the airplane because I haven’t CPR test .I told them that no one from your side told me to get this test. Thus, they have cancelled my trip , I was obliged to buy new expensive ticket after doing CPR test in the airport."

Plusy: "The crew was OK. The seats were normaly OK."
Minusy: "Maybe better food"

Plusy: "The customer service, the seats were comfortable and the food was great"

Minusy: "Nice flight"

Plusy: "Crew was very good and the food excellent."
Minusy: "Seat space is a little small."

Minusy: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Plusy: "The service was excellent, staff helpful and understanding."
Minusy: "No business class priority boarding, no assistance available with transfer."

Plusy: "Food personnel"

Plusy: "Very good!!!"

Plusy: "The service was very nice and courteous"
Minusy: "The seats don’t match up to the comfort level and privacy of the other airlines"

Plusy: "The crew, the food and the entertainment on demand."
Minusy: "A frightful flight due to the footstomping, loud, singing, annoying, intimdating andintoxicated English football fan onboard; who were heading from Istanbul to Ukraine for football finals between Liverpool and Madrid I believe. Their behavior made the trip the worst I have ever experienced. As I was seated in the business class section, I can only comment about what I saw and heard there. In that cabin, the cabin crew served alcohol to people that were clearly drunk, yet continued to provide more alcohol. The finale was when the rear section of the plane broke out in vulgar and loud football songs; being picked up by the drunken holigans in the business class section. At this point I was fearful for my physical safety knowing the history of footballers fueled by alcohol. In addition, had there been an onboard emergency, a planeful of drunk passengers would have added to the potential for disaster."

Minusy: "Total chaos during boarding..no organization"

Plusy: "Nice snack"
Minusy: "No real boarding procedure followed, perhaps they do this with “certain” destinations they believe are not worth it. When asked why they didnt properly board us, or actually mae people sot on their assigned seats, they shoved me aside. Pretty rude (and im an elite plus traveler with them). I will avoid TKY from now on."

Plusy: "Crew"
Minusy: "Boarding status changed straight from pre boarding to last call. No AC"

Minusy: "our luggages were left in instanbul so when we arrived in kenya we waited for long before being told our bags were left in instanbul,were had to come next day to collect,stressful experience because we were staying like 80 miles away"

Plusy: "Smooth flight, great food"
Minusy: "Other passengers."

Plusy: "Good"
Minusy: "Lounge at Ankara not comfortable and food need to change"

Plusy: "The service of both the ground and flight teams"
Minusy: "Food and entertainment was a bit less than the usual standard"

Plusy: "Comfort and boarding was well done, comfort is really good"
Minusy: "Crew was little bit nervous and not nice all the time!"

Plusy: "I was treated much like a first-class customer flying in coach. Food and beverage service as quite good. Turkish Airlines certainly beats any of the US airlines' on-board coach service by a long shot."
Minusy: "I didn't like having to check my laptop at the gate. I wished they would have told me advance, as I was planing a lot of work on plane, and could not."

Minusy: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Minusy: "the employees at the check in booth were so rude and unhelpful. I needed a wheelchair because I had a very bad backache, but they refused to help me and they made me wait standing up in line for over 2 hours. It was a very painful experience."

Plusy: "Great food; plenty of room to stretch out (we flew business class)."
Minusy: "The service on the flight from Houston to Turkey was much better than it was from Turkey to Houston. For one thing, the flight attendant never made up our beds on the way back to Houston. For another, the sound did not work at my seat, so I was unable to use any of the entertainment. The flight attendant kept trying to give me different headphones...it wasn't the headphones that were the problem!! He never really addressed the issue or coordinated a possible seat change (even though there were empty seats in business class)."

Plusy: "the crew was very nice and helping... everything went like clock :) was excellent... i got to early to the airport but overall it was great flight and i enjoy it the crew was very nice.... also to see the plain chef in the boarding is genius"
Minusy: "nothing all was good"

Plusy: "Flight was short. Provided snacks and drinks."
Minusy: "N/A"

Plusy: "Good food, good entertainment options - movies, tv shows, games, newspapers, and some electronic games."
Minusy: "Our flight backtracked over Europe - I think bcs all flights go through Istanbul - so our flights were longer than necessary even though cheaper... worth doing once bcs Istanbul looks pretty cool."

Plusy: "See above. The food was excellent"
Minusy: "Our seats did not recline"

Plusy: "The service was good, the food was good. No complaints"

Plusy: "Everything"

Plusy: "Staff courtsey"
Minusy: "Some of the food"

Plusy: "Crew, plane, entertainment."
Minusy: "That it took 4 day's to get my luggage. I deserve to be compensated."

Plusy: "Almost everything"
Minusy: "Landing was not smooth enough"

Minusy: "Outstanding customer service"

Plusy: "Nothing"
Minusy: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"

Plusy: "The crew were all professional and friendly. They made the flight very pleasant. The food was good and served promptly."
Minusy: "The space on ALL airlines now are so claustrophobic it is not that fun to sit squashed into a tiny space. Air travel companies in general has teally made people who can't afford to go first class feel like livestock. But the trip was pleasant due to the crew's nice attitude."

Minusy: "Possible food poisoning from the beef that was served on the plane."

Plusy: "Still able to rest & crew very nice and helpful"

Plusy: "Very Modern plane, good seats an entertainment system, reactive crew."
Minusy: "No problems"

Plusy: "The crew is excellent"
Minusy: "The seats area are too small my knees hurt as they hit just the edge of the food tray, impossible flight with the seat other than straight as you will be disturbing a lot the other passengers, although unfortunately some people do not care about the confort of the others"

Plusy: "Everything was perfect"

Plusy: "We travel and used different airlines but Turkish airlines is one of the best."

Minusy: "They changed departure time by 30 minutes and did not send a single message."

Plusy: "The flight was one of the best I ever took, the crew was friendly and very helpful, the food was great, the seat comfort was ok and the entertainment was amazing. I'm going to use to go to Italy next time. Thank you"
Minusy: "On the way to Italy the seats were a lil too small and tight."

Plusy: "Food and crew were excellent, but one of the seats we were in had a fuzzy connection for the audio of the entertainment system."
Minusy: "One of the seats we were in had a fuzzy connection for the audio of the entertainment system. There was a 2+ hr delay in an area with no food or restrooms, and the airline did not give any details or statuses, just kept delaying 30 minutes at a time."

Plusy: "The food and staff were great. The seats were rather comfortable and the flight was very pleasant."
Minusy: "The entertainment system was of an older style wherein we had a choice of 3 movies and 7 "radio stations" across 15 or so "TV channels" rather than the fuller suite of entertainment options I'm used to on a Turkish Airlines flight."

Plusy: "Very efficient crew but not very nice."
Minusy: "The tv screen was on all night, they could've made it darker and quieter for a night flight"

Minusy: "Coach seats provide minimal leg room, and even less when seats are reclined."

Minusy: "They missed my connecting flight, were terrible at communication"

Plusy: "I was very comfortable as there were empty seats in my row and I could sleep a bit. Also I have a bad hip and the extra room was very helpful for adjusting my position as needed. food was good and staff pleasant. I enjoyed 2 movies."
Minusy: "The bathroom facility which I used on the plane was very dirty at the time I used it."

Plusy: "I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection."
Minusy: "Don’t sell an unrealistic connection time"

Plusy: "Everything but not the food"
Minusy: "Food was horrible"

Minusy: "Orderly sitting of economy class passengers"

Plusy: "Salmon dinner was the best dish Lufthansa ever served"
Minusy: "Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever."

Plusy: "the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!"
Minusy: "nothing"

Plusy: "Nothing"
Minusy: "Cancelling my ticket and put me on another flight Then lost my bag I didn’t receive my bag in final destination"

Plusy: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Minusy: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."

Plusy: "Entertainmet"
Minusy: "Food and rounds for drinks"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Fairly comfortable, good cabin crew"
Minusy: "Lost baggage - horrendously slow lost baggage department in Athens. Spent 1 hour + standing in line. Bag still hasn't shown up"

Plusy: "Lufthansa should keep up the standard."
Minusy: "The delay on the arrival time at Abuja because some passengers are transiting to other cities."

Plusy: "It was all really good, as always when flying with Lufthansa"
Minusy: "Can always do without delays"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "We got two drinks, I had an empty seat next to me which made things more comfortable"
Minusy: "Add an entertainment system, better food, there shouldn’t be a long wait to get a drink after your meal and maybe serve water with the meal. There wasn’t too many shops in the airport"

Plusy: "Seat was comfortable and cool."
Minusy: "Everything else"

Minusy: "This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number"

Plusy: "Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights."
Minusy: "The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Clean airplane, Nice seats. Very nice crew. Good connecting flight."

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Great plane & serive & big bathrooms"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "coffee"
Minusy: "boarding was chaotic"

Plusy: "Non of the usual manic stumbling from one inefficient process to the next a la Ryanair, Easyjet or Jet2"
Minusy: "Nothing"

Minusy: "Flight delays"

Plusy: "On time, Staff were excellent"
Minusy: "Poor snack (sugary cookie) Big rush to make connection in Frankfurt, almost missed it. Should allow at least 2 hours to connect as they use buses to transfer from plane to terminal and often have to go through security again."

Minusy: "Opóźnienie lotu"

Minusy: "Was delayed which caused us to miss our connecting flight"

Plusy: "Crew was personable and friendly"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "The food between Frankfort to Istanbulwas lovely and the staff nicely"

Plusy: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Ease of boardibg and getting through security"
Minusy: "Nothing"

Plusy: "Generally the whole experience with flying Lufthansa was a positive one. Comfortable seats, good leg room, pleasant staff"
Minusy: "Nothing really other than we were late leaving/arriving and such a much reduced time on the layover in Frankfurt"

Plusy: "Spare seat next to me"
Minusy: "Could have done with pre dinner drinks a bit quicker"

Plusy: "The boarding process was very fast and smooth"
Minusy: "The seating space is very tight, more space is needed specially for tall people."

Plusy: "Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though."

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "They don't have entertainment"

Plusy: "Quick flight and very comfortable."

Plusy: "Overall it was good trip!"
Minusy: "No issues at all"

Plusy: "fast and friendly checkin, fast boarding, easy transmit"
Minusy: "food"

Plusy: "Great crew"

Minusy: "very rude and extremely racist group. I will not fly them again."

Plusy: "On time & clean"
Minusy: "Can’t really say"

Plusy: "Why the 3 hours delay?"
Minusy: "Be on time"

Minusy: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"

Plusy: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Minusy: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Minusy: "Good"

Plusy: "We could walk around as needed. No restrictions. Free wine with meals!"
Minusy: "Staff not friendly or offering of assistance."

Plusy: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Minusy: "Seat wasn't the best, quite hard on the middle back."

Minusy: "30min late arrival. Still was ok."

Minusy: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

Plusy: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Minusy: "Nothing!"

Plusy: "Efficient boarding, friendly crew, easy flight, on time arrival"

Plusy: "Nothing!"
Minusy: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"

Minusy: "I had a weelchair and nobody assist me in Viene in Austria"

Plusy: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Minusy: "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."

Minusy: "Checked baggage very expensive."

Plusy: "The personal service, the meals and the accommodations - wonderful!"
Minusy: "Nothing"

Minusy: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Plusy: "clean airplane. staff friendly and helpful. good movie selection"
Minusy: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."

Plusy: "all was good"

Minusy: "They are always delayed"

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Minusy: "See previous comments"

Plusy: "You guys have. Very professional crew !!"
Minusy: "The customer service In Europe wasn’t helping out at all"

Plusy: "The crew were so kind!"

Plusy: "The direct flight' and the comfortable seat"

Plusy: "The plane crew was really nice always there for my needs."
Minusy: "The seats were uncortable my chair was very wobbly."

Plusy: "Flight was on time ,"

Minusy: "Both flights were delayed. Food selection was poor."

Plusy: "Efficient crew, good meals,on time arrival."
Minusy: "Took a while to board and could use more updated films-minor details."

Minusy: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."

Minusy: "The connecting flight from Vienna to TLV was terrible. Austrian airline employees at the airport are rude. The information about our connecting flight was not readily or easily accessible. The flight crew from Vienna to TLV were not kind. My daughter 11 years old went hungry without a meal. The stewardess kept telling her the food was coming & never did. This was a terrible trip & we will never use Austrian air again. I will tell all my family & friends of my terrible experience."

Plusy: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Minusy: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Plusy: "Everything was great! The staff was friendly and really tried to make our experience the best it can be!"
Minusy: "The only thing I didn't like was that in one of the bathrooms, the sink was clogged up a little bit."

Plusy: "Flight crew was pleasant, calm, and efficient."

Plusy: "Fastboarding, left on time. Cleaner aircraft, too small for carry on. Carry on promised at staircase, delivered at luggage claim."

Plusy: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."
Minusy: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."

Plusy: "The food was excellent and the business class layout was perfect."
Minusy: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."

Plusy: "Made it there safely."
Minusy: "Not much space in the seats on the flight especially for 10 straight hours."

Plusy: "The crew were friendly and fine. No problem with boarding etc"
Minusy: "The seat comfort and closeness of the passengers is terrible. And makes for a stressful and painful flight."

Minusy: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Minusy: "Flight was canceled and I was rebooked to another airline. Terrible customer service too, polite and sorry, but only repeating their statements over and over again."

Plusy: "More leg room than we had on Swiss Air from Chicago to Vienna via Zurich. In flight food was excellent. Staff was friendly."

Plusy: "Quick boarding, friendly staff"
Minusy: "Flight was delayed"

Minusy: "Did not make this connecton, was directed to Frankfurt"

Plusy: "Flight was on time, stewardesses were kind and helpful, food was good, entertainment selections great, plenty of legroom for 6'1"/ 185cm."
Minusy: "smallish baggage storage"

Plusy: "Standard 50 min flight."
Minusy: "Tap water wld have been Preferable to mineral water"

Plusy: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Minusy: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Plusy: "Nothing"
Minusy: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Plusy: "Impressive service... amazing crew, very friendly and professional"

Plusy: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Minusy: "Nothing"

Minusy: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Plusy: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Plusy: "Reclinable seats."
Minusy: "The food!! The lights could be dimmed as it was a night flight."

Plusy: "Crew were great"
Minusy: "Refreshments"

Plusy: "Friendly crew, upgraded seat was worthwhile"
Minusy: "More snacks in between meals,"

Plusy: "Good for both."
Minusy: "Bigger seats."

Minusy: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Minusy: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Plusy: "Seating is tight. The crew was great !"
Minusy: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Minusy: "Need more leg room!!! Larger meals needed."

Plusy: "great crew and comfortable flight."
Minusy: "sceens in the plane to show map and direction of travel"

Minusy: "lost baggage"

Minusy: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Minusy: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Plusy: "MCR airport Mert & Greet parking was smooth and efficient."
Minusy: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Plusy: "Friendly hostesses"
Minusy: "Flight was delayed 3 hours"

Plusy: "Crew where awesone and the choice of entertainment was fantastic"
Minusy: "Seats way to close together"

Plusy: "Great service"

Plusy: "Crew was great, very nice"
Minusy: "Not enough legroom"

Plusy: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Minusy: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Plusy: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Minusy: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Plusy: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Minusy: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Minusy: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Plusy: "Food was excellent, service from staff was friendly, and entertainment options were great."
Minusy: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Minusy: "Boarding was confusing and disorganized"

Plusy: "Nice flight, nice crew, and a nice experience."

Plusy: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Minusy: "Flight departing late."

Plusy: "Boarding was quick, Flight on time....just a regular service and plane"
Minusy: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Plusy: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Minusy: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Plusy: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Airlines issue"
Minusy: "Profiling certain customers"

Plusy: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Minusy: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Minusy: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Minusy: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Plusy: "Ground staff at Manchester very helpful"
Minusy: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Plusy: "was very quick"

Plusy: "Easy Boarding"

Plusy: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Plusy: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"