Opinie turystów
OGÓLNA OCENA
7,4
Dobry
Na podstawie 214 opinii
Ogólnie
7,5
Wejście na pokład
7,6
Komfort
7,3
Załoga
8,0
Rozrywka pokładowa
6,7
Jedzenie
7,1
Najnowsze opinie
- Wszystkie opinie
- Pozytywne
- Neutralne
- Negatywne
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8,0
Minusy: Baggage control very bad. Waited an hour for the carousel to deliver the bag
Opinia od
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8,0
Minusy: Baggage control very bad. Waited an hour for the carousel to deliver the bag
Opinia od
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5,0
Minusy: Proper communication and oversight of the boarding process. Tell us to stand in 2 queues a third one develops and we need to sort out unhappiness. Almost like the taxis! And as usual departed late
Opinia od
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8,3
Plusy: Crew helpful. Reasonable amount of leg room
Minusy: Good value for money
Opinia od
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7,6
Plusy: Easy to check in - yummy sandwich and friendly crew
Minusy: Comfort - paid food by card only available
Opinia od
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8,0
Minusy: When buying my ticket departure time was 19h25. When getting to the airport departure time on display was 19h35. No indication of delay. So why the difference in times?
Opinia od
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9,0
Plusy: Excellent assistance
Minusy: Nothing
Opinia od
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4,0
Minusy: No window at seat row 11, no warning about this at check-in
Opinia od
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2,0
Minusy: My ticket was cancelled because Kiwi did not pay the airline. It cost me tons of extra money, and seriously delayed my trip!
Opinia od
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3,0
Plusy: Crew was terrible. Only 2 beverage services in 10 hour flight, and 2 in 8 hr flight. Crew did not respond to call button. Seats smaller than previous flights.
Minusy: Iberia messed up my flight from Windhoek to Johannesburg so I could not check in ahead of time or at airport. Stood at British Airways/Iberia desk for 2 hrs until my gate was closing. So I was told only way to get on plane was to purchase another ticket, and then contact Iberia for a refund.
Opinia od
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6,0
Checking in
Plusy: The airport staff went to great length to try and assist me but couldn't due to things not in their control.
Minusy: Checking in was a huge hassle as they checked by bags in all the way to Dublin but could only give me a boarding pass for one flight.
Opinia od
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8,0
Plusy: Comfortable plane, excellent feedback from pilots regarding route, changes in altitude etc We had to drop a couple of 1000m to avoid bad turbulence. We were kept in the loop reg what was going on
Minusy: Budget travel - so no food, entertainment or the like
Opinia od
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2,6
Minusy: Flight was 1h 20 min late and everyone in the George area immediately commented that this was entirely normal. Thank goodness I did not have urgent meetings to go to as I would have had to reschedule or miss them altogether.
Opinia od
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10,0
Plusy: Hospitality
Minusy: All is awesome
Opinia od
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6,0
Plusy: Cost and quickness.
Minusy: Tiny cramped plane.
Opinia od
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4,5
Plusy: Cost, speed of boarding and un-boarding.
Minusy: No baggage on arrival and no warning from the pilot who would of known since no one on the flight got their luggage because they were never loaded.
Opinia od
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10,0
Plusy: The frenlynes
Opinia od
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3,6
Minusy: Delayed with no communication from the airline
Opinia od
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8,0
Straight forward and predictable flight
Plusy: Attendants are professional in their approach. Flight is typically not on time at arrival (origin) but the Kulula teams are usually able to turn the plane around and be flying back in time to meet their take off times.
Opinia od
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8,3
Back in ZA
Plusy: Hot meal a pleasant surprise.
Minusy: One hour delay. One piece of baggage lost, which arrived the next day.
Opinia od
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4,0
Baggage stolen again
Plusy: Relatively quick boarding procedures
Minusy: My bag was clearly tampered with as is now the norm when flying domestically in South Africa.
Opinia od
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8,3
Bad legspace, good overall
Minusy: Limited legspace. I'm tall. Flysafair is better in that regard. They no longer take cash for payment, which could be a pain for some people.
Opinia od
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6,3
Plusy: Quick boarding
Minusy: Crying babies
Opinia od
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9,6
Plusy: The staff were fantastic, as usual.
Minusy: no complaints
Opinia od
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7,3
Plusy: Lots of leg room
Minusy: No complementary food
Opinia od
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2,3
Delayed at our expense
Plusy: Color green is nice.
Minusy: Flight delayed multiple times. Nothing complemtry even with long delays. Forced to pay for water. Online extra bag purchase was not working. After calling in, their system was also down. Forced me to pay extra price at the airport.
Opinia od
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5,3
Same old
Plusy: The way to do any flight is to close your eyes and dream of better days. I did just that. I was left alone. That’s all I need.
Minusy: Kulula flights have a tendency to run late as the day goes on. And being barked at by ground staff whilst waiting to board is getting too common with Kulula. There’s a way to do things professionally so we don’t feel like we’re cattle being crammed into a pen. The boarding process was cumbersome. Waiting 15 min on an air bridge is not the norm.
Opinia od
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6,6
Comfortable flight on time
Plusy: Boarded on time and for a very full flight without a hitch
Minusy: No complaints
Opinia od
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2,6
Late, missed connection and Very POOR customer servive
Minusy: Missed connection by 3 min due to not booking bags through as they do not have an agreement with SAA. Absolutly no sympathy for $400USD rebooking of flights!
Opinia od
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8,4
Great value
Plusy: Crew was very nice. Boarding/unloading was efficient with both front and rear doors being used, though had to use stairs.
Minusy: I couldn't get miles on my American Airlines program, even though they're a partner airline.
Opinia od
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4,0
Plusy: Caring and courteous crew.
Minusy: Crampped more than 90mins late -- made me miss the last train and cost me a large taxi fare to get home! Terribly disappointing experience. The morning flight to East London was also over an hour late because (according to the Captain) the aircraft was late in coming out of its weekly service! Hope never having to resort to Kulula ever again!
Opinia od
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3,6
No proper communication.
Plusy: Once the boarding started, it was efficient, and the crew were friendly.
Minusy: The flight was delayed twice, and there was a lack of timeous communication around these delays making the process rather inconvenient. The airconditioner aboard wasn't working which made the environment extremely unpleasant.
Opinia od
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8,0
On time
Plusy: Almost only flight of the day on time.
Opinia od
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8,0
On time two flights in a row
Plusy: They can actually be on time. The best way of winning me over. Do as you say.
Opinia od
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5,0
Plusy: Friendly helpful staff
Minusy: Being delayed by 5 hours with a baby is not my idea of fun...
Opinia od
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2,0
Minusy: Always delayed. Again 2 hours. No communication from Kulula
Opinia od
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2,0
Minusy: Pathetic. 2 hour delay
Opinia od
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8,0
Plusy: Made a plan to have a BA plane ready iso of us having to be delayed. Well done
Minusy: Why not have the ladders ready when we arrive from Cape Town?
Opinia od
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7,3
Always late
Minusy: Late as usual albeit due to weather conditions!
Opinia od
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2,0
Bad experiment not BA standerch
Minusy: They give my seats to other passengers and the move me and my girlfriend to different plac, although I have been charged for the seats.
Opinia od
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8,0
Food
Minusy: Except for nuts and regular drinks no food was available that was complimentary.
Opinia od
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7,6
Plusy: Drink Service and lunch
Minusy: No air!
Opinia od
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2,6
Minusy: It was pathetic. Our flight was delayed and we had a connecting flight in Jhb. We were promised we will get priority disembarkment and there will be someone to escourt us through customs. We flight was supposed to land at 6 30 and we had to have boarded our next flight by 7:05pm. To my horrow we landed in Jhb at 7 10. Only got off the plane at 7:15 because the stairs took forever to come. There was no priority disembarkment and there was nobody waiting to escort us through customs and passport control. It was a complete nightmare having to jump queues and running to catch the next flight. Will never fly kulula again .
Opinia od
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4,0
Minusy: Flight was extremely late. Food was pretty mediocre.
Opinia od
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3,6
Minusy: Delayed as usual. 1 week. 3 flights. 3 delayed!
Opinia od
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3,6
delayed as usual
Minusy: knew 24 hours in advance and still no resolve
Opinia od
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6,3
Plusy: Boarding and disembarking the plane using both front and rear doors was fast and efficient. Luggage was retrieved quickly.
Opinia od
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10,0
Plusy: excellent service
Minusy: nothing
Opinia od
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2,0
Plusy: nothing
Minusy: nothing
Opinia od
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3,3
Plusy: nothing
Minusy: nothing
Opinia od
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6,0
Plusy: Short and sweet
Minusy: Too short of a flight.
Opinia od
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10,0
Great short ride to Durban
Plusy: With a little tail wind, this flight can be as short as 1.5 hours! Crew was positive and quick with great service. Baggage collected within 20 minutes of landing.
Opinia od
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8,0
Flight on time
Plusy: On time. At long last
Opinia od
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2,0
Kulula lies
Plusy: Flight itself was not bad
Minusy: The lead up was poor. Lies were told about delays. Should have departed at 14h35 and eventually only left at 17h24. Due to technical issues and not systems as originally stated. Really!
Opinia od
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10,0
kulula is for us!
Plusy: E very thing, the Super friendly cabin crew,the outstanding friendliness of our wheel chair attendants, the friendly reception at check-in
Minusy: Zero,
Opinia od
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7,6
Minusy: Shuttle to plane stood stationary for 15mins.
Opinia od
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10,0
Plusy: Easy check in
Opinia od
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2,0
Bad communication and even worse customer service
Minusy: I checked in for a flight and chose my seat, which was no issue until i got to the gate. I was summarily moved 11 rows back without any explanation. normally not an issue, but when i had 1c and wanted needed to get out quickly, you can see the issue. neither the ground staff nor crew were interested in the issues and gave no reason for the move
Opinia od
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6,0
Minusy: Very sticky, hot inside. Why are SAA passengers flying on Kulula? Baggage collection at carousel was for a SAA flight and a Kulula flight.
Opinia od
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2,0
Minusy: we did not take this flight due to massive wildfires in Port Elizabeth and the surrounding areas (with 5+ people dead)
Opinia od
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9,0
Plusy: Excellent assistance
Minusy: Nothing
Opinia od
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10,0
Plusy: Hospitality
Minusy: All is awesome
Opinia od
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10,0
Plusy: The frenlynes
Opinia od
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9,6
Plusy: The staff were fantastic, as usual.
Minusy: no complaints
Opinia od
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10,0
Plusy: excellent service
Minusy: nothing
Opinia od
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10,0
Great short ride to Durban
Plusy: With a little tail wind, this flight can be as short as 1.5 hours! Crew was positive and quick with great service. Baggage collected within 20 minutes of landing.
Opinia od
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10,0
kulula is for us!
Plusy: E very thing, the Super friendly cabin crew,the outstanding friendliness of our wheel chair attendants, the friendly reception at check-in
Minusy: Zero,
Opinia od
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10,0
Plusy: Easy check in
Opinia od
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8,0
Minusy: Baggage control very bad. Waited an hour for the carousel to deliver the bag
Opinia od
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8,0
Minusy: Baggage control very bad. Waited an hour for the carousel to deliver the bag
Opinia od
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8,3
Plusy: Crew helpful. Reasonable amount of leg room
Minusy: Good value for money
Opinia od
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7,6
Plusy: Easy to check in - yummy sandwich and friendly crew
Minusy: Comfort - paid food by card only available
Opinia od
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8,0
Minusy: When buying my ticket departure time was 19h25. When getting to the airport departure time on display was 19h35. No indication of delay. So why the difference in times?
Opinia od
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8,0
Plusy: Comfortable plane, excellent feedback from pilots regarding route, changes in altitude etc We had to drop a couple of 1000m to avoid bad turbulence. We were kept in the loop reg what was going on
Minusy: Budget travel - so no food, entertainment or the like
Opinia od
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8,0
Straight forward and predictable flight
Plusy: Attendants are professional in their approach. Flight is typically not on time at arrival (origin) but the Kulula teams are usually able to turn the plane around and be flying back in time to meet their take off times.
Opinia od
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8,3
Back in ZA
Plusy: Hot meal a pleasant surprise.
Minusy: One hour delay. One piece of baggage lost, which arrived the next day.
Opinia od
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8,3
Bad legspace, good overall
Minusy: Limited legspace. I'm tall. Flysafair is better in that regard. They no longer take cash for payment, which could be a pain for some people.
Opinia od
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7,3
Plusy: Lots of leg room
Minusy: No complementary food
Opinia od
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6,6
Comfortable flight on time
Plusy: Boarded on time and for a very full flight without a hitch
Minusy: No complaints
Opinia od
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8,4
Great value
Plusy: Crew was very nice. Boarding/unloading was efficient with both front and rear doors being used, though had to use stairs.
Minusy: I couldn't get miles on my American Airlines program, even though they're a partner airline.
Opinia od
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8,0
On time
Plusy: Almost only flight of the day on time.
Opinia od
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8,0
On time two flights in a row
Plusy: They can actually be on time. The best way of winning me over. Do as you say.
Opinia od
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8,0
Plusy: Made a plan to have a BA plane ready iso of us having to be delayed. Well done
Minusy: Why not have the ladders ready when we arrive from Cape Town?
Opinia od
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7,3
Always late
Minusy: Late as usual albeit due to weather conditions!
Opinia od
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8,0
Food
Minusy: Except for nuts and regular drinks no food was available that was complimentary.
Opinia od
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7,6
Plusy: Drink Service and lunch
Minusy: No air!
Opinia od
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8,0
Flight on time
Plusy: On time. At long last
Opinia od
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7,6
Minusy: Shuttle to plane stood stationary for 15mins.
Opinia od
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5,0
Minusy: Proper communication and oversight of the boarding process. Tell us to stand in 2 queues a third one develops and we need to sort out unhappiness. Almost like the taxis! And as usual departed late
Opinia od
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4,0
Minusy: No window at seat row 11, no warning about this at check-in
Opinia od
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2,0
Minusy: My ticket was cancelled because Kiwi did not pay the airline. It cost me tons of extra money, and seriously delayed my trip!
Opinia od
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3,0
Plusy: Crew was terrible. Only 2 beverage services in 10 hour flight, and 2 in 8 hr flight. Crew did not respond to call button. Seats smaller than previous flights.
Minusy: Iberia messed up my flight from Windhoek to Johannesburg so I could not check in ahead of time or at airport. Stood at British Airways/Iberia desk for 2 hrs until my gate was closing. So I was told only way to get on plane was to purchase another ticket, and then contact Iberia for a refund.
Opinia od
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6,0
Checking in
Plusy: The airport staff went to great length to try and assist me but couldn't due to things not in their control.
Minusy: Checking in was a huge hassle as they checked by bags in all the way to Dublin but could only give me a boarding pass for one flight.
Opinia od
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2,6
Minusy: Flight was 1h 20 min late and everyone in the George area immediately commented that this was entirely normal. Thank goodness I did not have urgent meetings to go to as I would have had to reschedule or miss them altogether.
Opinia od
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6,0
Plusy: Cost and quickness.
Minusy: Tiny cramped plane.
Opinia od
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4,5
Plusy: Cost, speed of boarding and un-boarding.
Minusy: No baggage on arrival and no warning from the pilot who would of known since no one on the flight got their luggage because they were never loaded.
Opinia od
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3,6
Minusy: Delayed with no communication from the airline
Opinia od
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4,0
Baggage stolen again
Plusy: Relatively quick boarding procedures
Minusy: My bag was clearly tampered with as is now the norm when flying domestically in South Africa.
Opinia od
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6,3
Plusy: Quick boarding
Minusy: Crying babies
Opinia od
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2,3
Delayed at our expense
Plusy: Color green is nice.
Minusy: Flight delayed multiple times. Nothing complemtry even with long delays. Forced to pay for water. Online extra bag purchase was not working. After calling in, their system was also down. Forced me to pay extra price at the airport.
Opinia od
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5,3
Same old
Plusy: The way to do any flight is to close your eyes and dream of better days. I did just that. I was left alone. That’s all I need.
Minusy: Kulula flights have a tendency to run late as the day goes on. And being barked at by ground staff whilst waiting to board is getting too common with Kulula. There’s a way to do things professionally so we don’t feel like we’re cattle being crammed into a pen. The boarding process was cumbersome. Waiting 15 min on an air bridge is not the norm.
Opinia od
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2,6
Late, missed connection and Very POOR customer servive
Minusy: Missed connection by 3 min due to not booking bags through as they do not have an agreement with SAA. Absolutly no sympathy for $400USD rebooking of flights!
Opinia od
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4,0
Plusy: Caring and courteous crew.
Minusy: Crampped more than 90mins late -- made me miss the last train and cost me a large taxi fare to get home! Terribly disappointing experience. The morning flight to East London was also over an hour late because (according to the Captain) the aircraft was late in coming out of its weekly service! Hope never having to resort to Kulula ever again!
Opinia od
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3,6
No proper communication.
Plusy: Once the boarding started, it was efficient, and the crew were friendly.
Minusy: The flight was delayed twice, and there was a lack of timeous communication around these delays making the process rather inconvenient. The airconditioner aboard wasn't working which made the environment extremely unpleasant.
Opinia od
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5,0
Plusy: Friendly helpful staff
Minusy: Being delayed by 5 hours with a baby is not my idea of fun...
Opinia od
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2,0
Minusy: Always delayed. Again 2 hours. No communication from Kulula
Opinia od
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2,0
Minusy: Pathetic. 2 hour delay
Opinia od
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2,0
Bad experiment not BA standerch
Minusy: They give my seats to other passengers and the move me and my girlfriend to different plac, although I have been charged for the seats.
Opinia od
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2,6
Minusy: It was pathetic. Our flight was delayed and we had a connecting flight in Jhb. We were promised we will get priority disembarkment and there will be someone to escourt us through customs. We flight was supposed to land at 6 30 and we had to have boarded our next flight by 7:05pm. To my horrow we landed in Jhb at 7 10. Only got off the plane at 7:15 because the stairs took forever to come. There was no priority disembarkment and there was nobody waiting to escort us through customs and passport control. It was a complete nightmare having to jump queues and running to catch the next flight. Will never fly kulula again .
Opinia od
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4,0
Minusy: Flight was extremely late. Food was pretty mediocre.
Opinia od
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3,6
Minusy: Delayed as usual. 1 week. 3 flights. 3 delayed!
Opinia od
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3,6
delayed as usual
Minusy: knew 24 hours in advance and still no resolve
Opinia od
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6,3
Plusy: Boarding and disembarking the plane using both front and rear doors was fast and efficient. Luggage was retrieved quickly.
Opinia od
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2,0
Plusy: nothing
Minusy: nothing
Opinia od
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3,3
Plusy: nothing
Minusy: nothing
Opinia od
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6,0
Plusy: Short and sweet
Minusy: Too short of a flight.
Opinia od
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2,0
Kulula lies
Plusy: Flight itself was not bad
Minusy: The lead up was poor. Lies were told about delays. Should have departed at 14h35 and eventually only left at 17h24. Due to technical issues and not systems as originally stated. Really!
Opinia od
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2,0
Bad communication and even worse customer service
Minusy: I checked in for a flight and chose my seat, which was no issue until i got to the gate. I was summarily moved 11 rows back without any explanation. normally not an issue, but when i had 1c and wanted needed to get out quickly, you can see the issue. neither the ground staff nor crew were interested in the issues and gave no reason for the move
Opinia od
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6,0
Minusy: Very sticky, hot inside. Why are SAA passengers flying on Kulula? Baggage collection at carousel was for a SAA flight and a Kulula flight.
Opinia od
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2,0
Minusy: we did not take this flight due to massive wildfires in Port Elizabeth and the surrounding areas (with 5+ people dead)
Opinia od
Status lotu
Kulula - Mapa połączeń lotniczych
Popularne trasy
Lot
Miejsce wylotu
Cel podróży
niedz.
pon.
wt.
śr.
czw.
pt.
sob.
N
P
W
Ś
C
P
S
494
Kapsztad
CPT
Johannesburg
HLA
100
Kapsztad
CPT
Johannesburg
JNB
902
George
GRJ
Johannesburg
JNB
453
Johannesburg
HLA
Kapsztad
CPT
501
Johannesburg
HLA
Durban
DUR
121
Johannesburg
JNB
Kapsztad
CPT
901
Johannesburg
JNB
George
GRJ
601
Johannesburg
JNB
Durban
DUR
618
Durban
DUR
Johannesburg
JNB
802
East London
ELS
Johannesburg
JNB
801
Johannesburg
JNB
East London
ELS
701
Kapsztad
CPT
Durban
DUR
702
Durban
DUR
Kapsztad
CPT
504
Durban
DUR
Johannesburg
HLA
Kulula - Najpopularniejsze lotniska
Informacje o liniach Kulula
- MN Kod IATA
- +27 11 921 0500 Tel.
- kulula.com Odwiedź
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