Znajdź tanie loty na trasie Waszyngton R Reagan Nat - Warszawa

Plusy: "Crew was exceptionally nice. Live DISH TV unexpected and appreciated."

Minusy: "Great"

Plusy: "Great crew great pilot great entertainment"
Minusy: "The way we board feels very classist."

Plusy: "Good on time flight"

Minusy: "Gate agent did an excellent job getting everybody on the plane in Atlanta"

Plusy: "The crew was amazing and polite."
Minusy: "Nothing needed to be done"

Minusy: "Not having a delayed flight."

Plusy: "Crew did a great job communicating what was happening while we were delayed"
Minusy: "Compensation for our time or schedule mishaps."

Plusy: "The crew rocked!!!! Professional and fun. We enjoyed the music."
Minusy: "WiFi didn’t work well. Still great flight."

Plusy: "I like being able to charge my devices"
Minusy: "Better movies"

Plusy: "Yes the crew was amazing"

Minusy: "Stop being LATE!!!!"

Plusy: "Crew was very kind and entertainment was good when available"
Minusy: "WiFi in all flights"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "jFk To DCA crew is fine and helpful."
Minusy: "Crew and flight from DCA to JFK was terrible. We left over 30 minutes later with no explanation as to what was taking so long. There was no info given to passengers in regards to what gate or terminal you’re landing and in- was only given 20min to get to gate c Terminal 2 from gate b terminal 4.0"

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Minusy: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Plusy: "It was quick"
Minusy: "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Minusy: "Better ? Impossible!"

Plusy: "The plane was very new and clean; entertainment options and food were very good; it was a good flight."
Minusy: "At baggage drop-DCA: Charged me for a bag when I had a status that allows 1 bag free; she would not listen, made me pay for it in order to check my bag and then told me to go over to customer service and ask for a refund."

Plusy: "Arrive early. On time departure."
Minusy: "My row 34 D did not have entertainment - had to move to another seat and row."

Plusy: "The flight"
Minusy: "The flight"

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Arrived"
Minusy: "Delta changed our seat assignment and our seats sucked"

Plusy: "Easy boarding process, on-time departure and arrival and extremely comfortable!"
Minusy: "NA"

Plusy: "Meal was provided at no additional charge. Pilots were informative on weather conditions. Good crew service."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Minusy: "Plane was late coming in and my departure time was 30 minutes off schedule."

Plusy: "Staff was friendly."
Minusy: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."

Plusy: "The crew were nice and friendly. The plane was new with lots of amenities"
Minusy: "The new plane has NO leg room at all. It’s the worst leg room i’ve Experienced for such a large plane. I’m 6’1” and my knees would only fit if I spread my legs wide and sit back deep into the chair."

Minusy: "Crew wasn’t very friendly"

Plusy: "The in-flight movie was very much appreciated."

Plusy: "Good in general."

Minusy: "No wifi, no leg room"

Plusy: "everything is fine except th nickel and dime."
Minusy: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"

Plusy: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."

Plusy: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"

Plusy: "Movie selection and cable channels"
Minusy: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."

Minusy: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"

Plusy: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the seats. Good choice of TV shows"
Minusy: "Seat size"

Plusy: "Quick service - uneventful."

Plusy: "Staff was really nice and helpfull"

Plusy: "Customer services"

Plusy: "I board sky priority or sooner so it always goes well."
Minusy: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."

Plusy: "Great service very courteous crew. Smooth takeoff and landing."
Minusy: "Nothing"

Plusy: "Crew was good."
Minusy: "Plane was late"

Minusy: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""

Plusy: "The plane condition."
Minusy: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Minusy: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Plusy: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Minusy: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Plusy: "Great atmosphere, crew was excellent!"
Minusy: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Minusy: "Boarding was crazy. Could not everyone in the gate area."

Plusy: "Staff were professional and polite."
Minusy: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Minusy: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plusy: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Plusy: "Reclinable seats."
Minusy: "The food!! The lights could be dimmed as it was a night flight."

Plusy: "Fantastic gate agents!"
Minusy: "The food was terrible."

Minusy: "KLM crew exceed our expectations"

Plusy: "Food and service"
Minusy: "Working wifi would be good. Better A/C. More comfortable seats"

Plusy: "No delay and nice staff"

Plusy: "Seat was good"
Minusy: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Minusy: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Plusy: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plusy: "KLM staff is great"

Plusy: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Minusy: "Less legroom, storage space, bad food, few movie options."

Plusy: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Plusy: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Minusy: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Plusy: "Crew was in a festive mood, the meal was unexpectedly delicious"
Minusy: "Seats ok, but could be more comfy"

Plusy: "Smooth flight."
Minusy: "Seat a little cramped."

Minusy: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plusy: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Minusy: "I would have to dream something up."

Plusy: "Good flight, very attentive crew."

Plusy: "Snooth and efficiënt with a KLM service"
Minusy: "No entertainment"

Plusy: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Minusy: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Minusy: "You are almost always late!"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Service, technology"
Minusy: "Could not print by boarding card and was not allowed to board in Amsterdam"

Plusy: "Nothing"
Minusy: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Plusy: "Absolutely nothing!"
Minusy: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Plusy: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Consistently high standards"
Minusy: "Nothing"

Plusy: "In flight food was enjoyable"

Plusy: "The flight attendants could not do enough for you."
Minusy: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Plusy: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Minusy: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Plusy: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Minusy: "Nothing!"

Plusy: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Plusy: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Minusy: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Minusy: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Minusy: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

"[  ] Chaotic is an understatement! I was flying from Helsinki to Los Angeles via Stockholm and eventhough I booked everything directly thru finnair, they gave me only 35 min to change planes that required crossing accross terminal 5 and going thru customs. I asked helped to different staff multiple times and no one cared. Finally when I made it to the gate the flight had been delayed because finnair did the same thing to other flights yet the app and website never updated. Finnair made several of us think we had missed our flight! [  ] Then when I got to the gate, the staff checked all of my documents again eventhough I had been checked in Finland less than 2 hrs before. If you fly with Finnair get ready for chaos. [  ] Messy online presence. Too many emails saying the same thing but hard to find relevant information (for example, I couldn't find any information about the trip from Stockholm to LAX) [  ] they provide the option to check in online and tag your bags at the airport but then have no bag drop line at some airports. [  ] Luggage information in Helsinki was never clear and caused us to step out and have to ring the doorbell to get our bags. It took forever for someone to open the door. [  ] Staff are careless about customer comfort. In rovaniemi, we had to board thru the tarmac and the attendants didn't care that people had to wait outdoor on freezing temperatures while the passengers were taking forever to put in their luggage and sit down. [  ] the only positive is that the airplanes are in good condition."

"The movies offered were really old. Earphones provided were terrible. The flight took off a half hour late. Passengers had to wait in their seats while 40 others dribbled in from a connecting flight."

"Way too small plane to handle hand luggage from full flight."

Minusy: "Not losing my luggage"

Plusy: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Minusy: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."

Minusy: "Boarding process could have been smoother"

Plusy: "At least the crew was friendly"
Minusy: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Plusy: "Flight as such was good and smooth"
Minusy: "Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price"

Plusy: "reasonable leg room comfortable seat"
Minusy: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Plusy: "Very enjoyable"
Minusy: "I have no complaints"

Plusy: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Minusy: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Plusy: "clean planes, timely service, nice flight attendants"
Minusy: "no power outlets narrow selection of juices/water on the plane"

Plusy: "The hot Asian stewardess was really nice."
Minusy: "The turbulence."

Plusy: "Food was all right because the flight didn't depart from Finland and catering was from a non-Finnish supplier. Hurrah!"
Minusy: "Stewardesses announced that only chicken is available, regardless of any special meal requests (vegetarian etc..). Eventually special meals were located, but not before passengers specifically demanding for them. WTF. Finnair generously pours you a half an glass of wine with meal, for anything more you have to pay for. Supposedly you can buy snacks with money, but there were no menus or pricelists to be found in the seat pockets. Touchscreen functions were barely working on my entertainment screen, the remote control didn't work altogether. WIFI didn't work at all."

Plusy: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Minusy: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."

Plusy: "Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight."
Minusy: "The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food."

Minusy: "Seats. Very uncomfortable"

Plusy: "I'm alive. The plane did not implode. No crashes! The crew was polite. Plane was very late leaving. Not a good thing."
Minusy: "Had to pay more for extra baggage than a person with the "right" ticket #'s. How to know this trivia in Feb. when buying ticket? My starting #'s did not allow me to prepay online. Instead, rush to airport, pay more by having to pay in person. 2. I also could NOT get my boarding pass online. Instead, forced to drive to airport day before just to be sure I'd be on plane! Finnair counter, Hannele politely double-checked all's well, handed me boarding pass. Hannele told to buy extra baggage online being cheaper. This promise, not accurate. Absurd!"

Plusy: "The original flight was canceled, the stroller was taken away when boarded the airplane, and not seen until final destination. With a 1-year-old and 2 and a half year old, this was the worst ever flight. Take us 35 hours total travel time to get home with 2 small kids, it is a nightmare."
Minusy: "The flight was cancelled and changed to 2 stops from one. We purchased a 1 stop flight because of the kids. In mid season a week before departure, we were notified about the change and it was impossible to get a same priced ticket so close to departure. We bought insurance but even with that was impossible. Looks like a scam. Very upsetting, messed up the whole thing."

Minusy: "They can't even tell me where the bag is supposed to be."

Plusy: "Good imfo"
Minusy: "Easy"

Plusy: "They were on time"
Minusy: "Low level service, quarrel at the check in about size of the hand luggage (fits all standards, excepts self imposed Finnair rule <8 kg). Poor to no service."

Plusy: "Pilots did a great job at Helsinki. There were a strong wind and rain. Crew was really sweet."
Minusy: "There was a confusion with boarding passes in Helsinki. Some of passengers were waiting almost until beginning of boarding with no seat number. Also was a delay because they're waiting for a some passenger from a connecting flight . Seats haven't enough leg room for person 5"8 but crew and food was amazing."

Plusy: "The food was surprisingly pretty good"
Minusy: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"

Plusy: "Nothing"
Minusy: "We had to buy 2 new tickets with Lufthansa in may because finnair cancelled the tickets we bought months ago : the difference of tickets pride was 780$ per tickets to totally we lost over 1,500$ This is not fair at all - they should not propose tickets at such prices and let us think for months our trip is fine because we have to buy last minute new tickets at very expensive prices"

Plusy: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Minusy: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."

Plusy: "The flight overall was okey. Pleasant crew."

Plusy: "It was a very smooth fly,enough space to sit,great staff."
Minusy: "The entertainment TV is very low quality ,bad sound and very poor choice of music.One in the front of me didn't work and I used one beside me..I don't take it too seriously,but that is what I experienced and noticed."

Plusy: "It was a short plane ride that was pleasant."

Plusy: "Very easy check-in process, very easy boarding process, flight attendants were pleasant. Comfortable seat which allowed sleeping easily"
Minusy: "no problems"

Plusy: "Finnair's Planes are high quality and standard. I am an Aircraft Mechanic, and frequently when boarding planes I try to look for bad repairs or bad maintenance. The Interior was clean, and the leg room in economy was absolutely excellent. The Staff was outstanding, and showed the utmost professionalism at all times."
Minusy: "All my complaints are things neither Finnair nor the Crew could have helped. Turbulance was minor but constant. Some passengers rude enough to cut in front of the bathroom lines, and pretend not to comprehend English when they do. The Pork Dish and Breakfast dish were awful, however I recognize it isn't Finnish food, but a Korean variety. Two babies kept crying and screaming, for almost a solid 4 hours. I wasn't aware infants had the lung capacity or developed vocal chords to do such a feat. It also seemed like the parents were ignoring their babies not even trying to console them. Absolutely out of the hands of the staff, and I do not blame them for that. The only reason why the flight was so low, was simply because of things out of their hands. This is just a review of this specific flight, not the company itself."

Plusy: "They waited with connection flight."
Minusy: "Looks of people waiting for us. They really hated us. Luggage made it next day. No food on board."

Plusy: "Everything was great. They made a nine hour flight actually enjoyable."

Minusy: "My luggage was lost"

Plusy: "This was a very good and on time flight from London to Helsinki. The exit row had lots of legroom."

Minusy: "No room on flight ran out of wine and food before getting to the back 1/3 of plane where I was sitting I can say one of the worst travel flights I've ever had"

Minusy: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"

Plusy: "We had a row to ourselves with a seat between us. The flight was smooth. Blueberry juice. Competitive pricing."
Minusy: "Having to pay to reserve seats."

Plusy: "I had an empty seat beside me on both legs of my flight. This always makes flying more enjoyable. They fed us two meals both directions. There were pillows and blankets for everyone on your seat when you arrived."

Plusy: "Boarded, departed on time arrived early. Food was good snd served timely. Attendents were very friendly"

Plusy: "comfortable seats, efficient service both getting on and off the plane,very current movies. Overall a very good experience"

Plusy: "It was relatively inexpensive. I didn't mind the food/"
Minusy: "This flight was operated by BA. Seats were incredibly uncomfortable. When the guy in front of me reclined his head was practically in my lap. TV's were crappy and the in-flight selection was mediocre. In flights announcements were very loud through headphones."

Plusy: "American Airlines executive club checking and boarding is quite good in an always packed airport"
Minusy: "Very old plane. Not a nice crew."

Plusy: "old planes tight seat no entertainment late boarding"

Minusy: "Long wait after boarding waiting for bus. Bus out to plane. After boarding, horrible stench of fuel fumes inside plane. Probably very unhealthy and carcinogenic."

Plusy: "Nothing"
Minusy: "I booked this trip thinking it was with a European carrier - I had specifically wanted to avoid an American carrier. I was unable to confirm my flight online and had to ring because at NO POINT was I sent info that it was AA and not Finnair. I was charge almost $60 for this service because I did not have the right references sent with my confirmation email. T he seats were cramped and uncomfortable, I was unable to pick my seat on any flight and despite my request could not change it. Boarding at Chicago was a farce, none of the ground crew seemed to be in charge and we barely started boarding with 20 mins to takeoff. Needless to say the flight left late and we had to wait to take off, and of course had to wait to land in London."

Plusy: "The entertainment and service was the only plus on this flight."
Minusy: "When I booked my ticket a month in advance, British Airways was going to charge me extra for trying to book my seating in advance. They told me it would be free if I called 24hrs before the flight. I called 24hrs before and they told me they could not book my seats because the airport owned the seating. My first flight was with American Airlines, they gave me a boarding pass, however for my leg with British Airways, I had to go get ANOTHER boarding pass to board the flight. This airline was very inconvenient and I felt scammed booking with them. I would not recommend this airline to anyone!"

Plusy: "The crew went above and beyond to cater to everyone during this long long flight, they were really sweet, moving people around for more comfort if needed. Hadn't seen such a caring crew in a long time. Thank you to the Miami based crew, they were amazing !"
Minusy: "Inflight entertainment....AA NEEDS to get individual screens in economy."

Plusy: "On time service, very simple and fast boarding, nice crew, nobody complicated with luggage"
Minusy: "Cost for additional luggage was high, some food can be served for so long distance flight."

Plusy: "the crew on the flight were simply amazing! Kind, caring, 5*"
Minusy: "There was questionable social distancing at check-in and most definitely none from the arrival at the departure gate to using the suttles to get to the plane and boarding. While I appreciate the ever-evolving challenges the current global situation are brining, this was a failure on your behalf. Istanbul international airport = disappointment and a letdown."

Plusy: "Flight was cancelled"
Minusy: "If flight took place"

Plusy: "Flight on time, seats comfortable."
Minusy: "For such a short flight no improvements are needed."

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Plusy: "The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!"

Minusy: "I badly needed more leg room."

Plusy: "Information easily available staff friendly"
Minusy: "The seats on the plane are so hard they cut off circulation in my legs . I fly everywhere and never have this issue. Soften up those seats a bit"

Minusy: "Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for."

Plusy: "Na"

Minusy: "Luggage did not make it to Warsaw"

Minusy: "I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc"

Plusy: "The seat was comfortable,but was very cold around 1h after start. The fan should be regulated by passengers.The crew was nice. I liked the movies"
Minusy: "Dinner was not good not tasty.no free snacks"

Plusy: "Staff."
Minusy: "No USB connection."

Plusy: "On time Great crew Convenient time"
Minusy: "Poor food selection Awful boarding, but that was the airport problem"

Plusy: "Nothing comes to mind."
Minusy: "Crew was not friendly at all. Why do they do this job if they hate dealing with the passengers? They act as if we are a burden to them."

Plusy: "On time, smooth boarding."
Minusy: "Nil"

Minusy: "They did not give the gat no till the very end and the s cueing check was horrible when carrying a baby"

Plusy: "Crew did really well in their roles."
Minusy: "BA are no different than all operators in the drive to put as many bums in as many seats as possible. News flash. Only so many sardines go in one tin. Make seats more comfortable and more leg room and we would pay the premium for that reputation as a caring, comfortable operator."

Minusy: "paying over £200 for a one way 3 hour ticket and having to buy food on the plane."

Plusy: "Boarding was different than told. All boarded from front. Routine short flight"

Plusy: "I like flights that land on purpose in a couple.troled way. This one did that. Good enough for me."
Minusy: "Having to fly, but sometimes if happens."

Plusy: "Flight was comfortable and on time, plane was clean and warm."
Minusy: "Did not think this was any better than the budget airlines, I expected more from British Airways, no entertainment on board - food limited, some gifts ran out."

Minusy: "Decent seat comfort. 2hr fly. Great Alp scenery."

Minusy: "Delayed 4 hours!"

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Plusy: "Comfort but only since I paid extra to upgrade to business class. World Traveler Plus is mediocre at best."
Minusy: "Boarding process was chaotic."

Plusy: "Standard BA flight."
Minusy: "Delayed departure missed connecting flight. Had to rebook and travel via Munich to make meeting."

Minusy: "Nothing was on time, zero service, non existent customer service"

Minusy: "Not even a free cup of tea. Reflects badly on the airline"

Minusy: "The foot rest broken and I told them they don't do anything even I have bad knees"

Plusy: "Glass of wine"
Minusy: "Old plane - good horrible no are room"

Minusy: "It was August 18. They lost my baggage. Next day on Saturday at 3 pm I had a wedding and I was a wittness.In the baggage a had a dress for me and part of dress for the wedding's couple . They found my baggage on the 3th plane on the last minut. Terrible. And I had go for it by myself because LOT didnt want to send to me the courier. The fly was also 1 hour late"

Plusy: "Nothing"
Minusy: "Flight was late. Poor support from ground personnel in LHR Poor service"

Plusy: "Short flight"
Minusy: "Delays"

Plusy: "Just so comfortable and friendly. I'll fly them again next time!"
Minusy: "Nothing."

Plusy: "Entertainment was good"
Minusy: "Delayed by more than half an hour boarding and left nearly an hour late."

Plusy: "Nothing"
Minusy: "No good provisions for infants"

Plusy: "The crew was efficient"
Minusy: "Food was really bad. I would like much more entertainment in such a long flight."

Plusy: "The entertainment"
Minusy: "The second "meal" could have been better"

Plusy: "Good information from the cockpit."
Minusy: "The boarding procedure as chaotic...comparable to Calcutta 30 years ago.i suggest that you follow boarding procedures used by some US carries like Jet Blue or Southwest....after they"specials"have boarded then start loading by rows starting from the back of the plane. The seats are both uncomfortable and too close to the seat in front. NOT a happy passenger !!"

Plusy: "Very spacious seats Incredible amount of legroom Professional staff/flight crew Quick and easy flight"
Minusy: "N/A"

Plusy: "Good service"
Minusy: "Charges for rum and cooke,use to be free. Hustle with security and idiotic British rules about Liquids.i had to throw away lip gloss,hand sanitizer, Sunscreen lotion my face creams,and my medication. They consider everything liquid.what a bunch of lunatics. I traveled with the same stuff in 12 different countries in last few months.security personal is so stupid they said look at posted signs.American airlines personal was not able to assist with rechecking those items. It was nightmare!!! This comment is for London to LAX flight. Maybe airline personal in Paris can advise us to check in everything"

Minusy: "The plane was an hour late and there was no snacks served, you had to pay even for water."

Plusy: "Quiet and peaceful."

Plusy: "Service and screen tv"

Plusy: "Nothing."
Minusy: "Nothing"

Plusy: "Left/arrived on time"

Minusy: "overall"

Plusy: "Only flight was OK"
Minusy: "Very rude and mean lady who was in charge for boarding before fly"

Minusy: "5.5 hour delay...sat on plane for 3.5 hours due to several unrelated issues...none weather related...airline did nothing for customer satisfixation (no snacks, no entertainment) hen had to deboard for 2 hours until a new plane was secured and worst part was we had a 7 hour flight plan. This flight was not operated by British Air. It was operated by American Airlines."

"Great flight"

"Flight was delayed"

"It was quick, plane was loaded and the service on board was ok"

"Those corn kernel snacks were too hard for my dentures"

Plusy: "I didn’t like the crew on board .. everyone else was good, there was a flight attendant on my flight very rude, I asked if it was possible to get an additional snack, and she looked at me, she told me something that I didn’t understand , she placed an extra snack on my tray.. then she picked it up and took it away from me … that was extremely rude .. I am a 71 years old woman and I was never treated the way the attendant treated me"
Minusy: "You need to provide a better customer service to your passengers, you need to train them and evaluate them to treat passengers with respect, if they have a job it is because we people use your airline not the other way around"

Minusy: "WiFi wasn’t working"

Plusy: "Uneventful flight. Departed on time. Arrived ahead of schedule (good thing). Excellent crew from nose to tail."
Minusy: "PA system at gate was awful. Instructions were inaudible."

Plusy: "crew was great and moved me further up in the plane to make a tight connection"
Minusy: "food"

Plusy: "Everything about my trip was exceptional!"

Plusy: "Boarding process was easy and flight was smooth."

Plusy: "Flight diverted. Poor communication"
Minusy: "Realistically explain options of what may happen due to weather issues"

Minusy: "It was amazing"

Plusy: "The crew was very polite and helpful as the flight attendant was still new."
Minusy: "It was FREEZING on the plane."

Minusy: "Truth is they practice in like cattle. I ended up sitting next to a ginormous woman. It was a very uncomfortable flight from DC to Charleston. Come on American you're better than that quit using such small planes!"

Minusy: "more room, better boarding procedure, on time take off"

Plusy: "Nothing. American is consistently terrible."
Minusy: "Flight pushed back on time, but then we sat on the tarmac for well over an hour. I'm sure they did that to fudge their on-time record. Totally lame."

Plusy: "The was plenty of leg room."
Minusy: "One flight attendant was pretty unfriendly."

Minusy: "Flights could be on time. Every one of the 4 flights were late. Also it would be nice to offer a snack that doesnt contain wheat and sugar."

Plusy: "Was not long enough"

Plusy: "Flight was smooth...take off to landing"

Minusy: "The lack of leg room was wild. I’m under six feet tall and my knee caps were in the spinal column of the man sitting in front of me."

Minusy: "We were delayed at the gate after getting on the plane. While the crew was communicative it would have been better if we were alerted before boarding"

Minusy: "The flight was delayed by 3 hours. They didn't tell us it was delayed until 2 hours before the flight, by which time we were already at the airport. They first delayed it 1 1/2 hours and then another 30 minutes every half hour. The airline/crew never even acknowledged the delay or apologized for it."

Minusy: "Seating in Economy plus is tight. No electrical or UBS outlets for charging devices."

Plusy: "Good crew, good service, good captain."
Minusy: "If I did not have to check my carry-on to baggage claim. The flight was delayed and landed late (high winds)"

Plusy: "One of our fellow passengers was willing to change seats so my wife and I could sit together."
Minusy: "I'm not a fan of American's Basic Economy, where they nickel-and-dime for every little thing. Choosing seats while checking in online does not cost the airline any more than assigning them, so charging for the privilege of choosing your seat is simply a money grab."

Plusy: "Not a challenging process from beginning to end."
Minusy: "Nothing"

Plusy: "My flight was delayed and expected to delay further and the attendants put me on another flight to get there before my connecting flight."
Minusy: "My bags never made it and when I arrived, I was told that one of my bags was still at my departure airport and the other wasn’t scanned."

Plusy: "Efforts to get us to Philadelphia"
Minusy: "Got to Philly - no one there - rushed 2 concourses and plane still there with daughter on-board. They gave away our seats, told us we would not get on, would not get our baggage and would not get put up in a hotel. Because of the NBA draft - had to travel 60 miles to New Jersey for a hotel. Lost a day, lost 2 tours, endured additional hotel costs...and the attendant made it clear she was on overtime and we just needed to move on. American Airlines is too big and consolidation of airlines has not been good for the public."

Plusy: "Pleasant service ; courteous team"
Minusy: "Flight delayed"

Plusy: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"

Minusy: "the usual garbage AA flights on CRJ's with poor on-time performance and frequent maintenance issues..."

Plusy: "We were 40 minutes delayed but received good communication and had an uneventful flight otherwise."

Plusy: "The wait time for the connection was not too long. But on the way back to the US, I almost missed my flight from Miami to Washington-DC because I didint have enough time to go though imigration and also had to wait for my luggages. Thank you!"

Plusy: "Easy to check in before trip, curb side check in is amazing, staff was super helpful. Flight attendants were so nice. Overall great flying experience"
Minusy: "N/A"

Plusy: "Boarding was efficient"
Minusy: "There was NO ROOM for my legs when the man in front of me reclined his seat. I could not work on my laptop because it was such a ridiculously tight fit. I am 5'9" tall, and i have never been so cramped on an airplane."

Plusy: "The flight attendant was fantastic. Very friendly, very helpful, checking on all the passengers. He even loaned his phone charger to one passenger. It was a full flight and he was working hard, but had a smile on his face the entire time. Give him a raise!"
Minusy: "the airplane was absolutely freezing. It was so cold, you could actually see the air blowing (like in winter). There's no need for that. Somehow European airlines manage not to freeze out all their passengers. It was less than a two hour flight but felt like an eternity because it was so uncomfortable. Seat size - this is absolutely the smallest it can/should go. I am pretty skinny, but even I'm running out of room and the seat backs could be made a bit more comfortable. Not only is there almost no recline, but the way they are constructed - they actually push my head forward - not made for short people."

Plusy: "I think for the most part you have some of the best customer service but your snacks are awful compared to other airlines."

Plusy: "Little"
Minusy: "Mechanical issues, late late late, bad communication, no apologies or compensation for huge waste of time."

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Plusy: "Nothing"
Minusy: "Lost connection"

Plusy: "I love the fact I've flown with American Airlines 4 times over the last month and have not had any issues, delays or even an unfriendly face no matter the time or airport!"

Minusy: "Late late cancelled chaos in reassignment late late One agent threw up hands said I'm done and left with long line of passengers not yet reassigned Person behind me asked why didn't we take Delta?"

Plusy: "Food, OK legroom, complimentary wine & beer on a US carrier"
Minusy: "Barely functioning ancient touchscreen system"

Minusy: "They had no record of this portion of my trip, after a few people checked they found the Chicago to Ammon part so they added me onto a flight from Washington to Chicago. All should of went well from there but they sent me to the wrong gate. Luckily I just made it to the correct gate for boarding. Upon arriving at Chicago there was no one available to provide information on how to get to Royal Jordanian gates. Also on my AA portion of my flight coming into The U S in New York the flight was cancelled and I was told the next flight Available was next day (18hr delay) at the other NY airport. I had to have someone drive from D.C. (My destination) to pick me up"

Plusy: "Gate agent at DFW helped with a seat change so my wife and I could sit together--excellent seating in the exit row"

Plusy: "The plane has improved greatly with their comfort and leg space"
Minusy: "With checking my luggage my bag fee was waived a total of seven times this trip because I'm a military wife to see my husband overseas who is serving a year in Saudi Arabi except this past time on October 2nd at DCA airport. Spoke with the Supervisor Ralph who stated it was against policy. How stringent is this policy if it was waived seven times previously? Policy needs to be reviewed with entire staff. I will no longer use American Airlines because their military convenience and policies no longer seem to favor the military. My husband also after speaking with him will also no longer use your airline including all his members he overseas when they return after their year tour."

Minusy: "Cancelled flight last minute and I was put on another flight hours later; with a 1.5 hour delay too; no credit or voucher provided"

Minusy: "I thought I was booking an Alaska Airlines flight. I booked on Alaska Airlines website. I picked seats. I missed the part in the email I received later saying I didn't have seats. I never received a check in notification email. It took forever to check in at the airport because the the kiosk took a while to pull up my reservation after asking for additional information. I got stuck with middle seats on 5 hour plus flights when I had actually checked to confirm I could still select a window seat before I booked and did indeed select window seats when I booked."

Plusy: "Odprawa na lotnisku w Chicago była OK"
Minusy: "linie lotnicze American Airlines bardzo zła obsługa stary samolot niewygodne siedzenia bardzo słabe lądowanie obsługa w samolocie była nieuprzejmy długo trzeba było czekać"