Znajdź tanie loty na trasie Warszawa - Rio de Janeiro-Santos Dumont

Plusy: "Nothing"
Minusy: "Nothing"

Plusy: "I was upgraded to business class"

Plusy: "Amazing crew.comfortable seats"

Minusy: "Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm."

Minusy: "Everything was great food and the plane great people"

Plusy: "Crew, interior, seats"
Minusy: "Food was average. Service could be better. For example, my wife and I never got our food at the same time or close enough. We had to ask for food or drinks. They should regularly ask if we need something. Empty water bottles (up to 3) were sitting on my table for hours till we landed."

Plusy: "Good check-in experience."
Minusy: "Entertainment Systems are old, low-resolution and difficult to view & operate compared to, say, A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs."

Minusy: "Nothing"

Plusy: "Great crew and entertainment"
Minusy: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Plusy: "Thank you"

Plusy: "good"
Minusy: "better boarding system required"

Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."

Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."

Plusy: "Outstanding and very helpful service"
Minusy: "N/a"

Plusy: "Excellent food, entertainment options, staff was great with the exception of one. Plane entertainment technology varies from route to route."
Minusy: "Dubai airport is highly disappointing. The bathroom situation is atrocious! I am not exaggerating when I say I waited in line of 25 and 35 women two different times! The men’s situation isn’t ideal but is no where near the problem that is the women’s restrooms. The boarding process is mildly confusing - there is no public drinking fountains but if you buy water you are not allowed to take it to your gate. This info isn’t posted anywhere and makes no sense bc you purchased the water after you were checked through security. Also this rule truly only applies to women. A stewardess showed preferential treatment to someone who looked more native than us and then didn’t apologize. I understood the customer was upset so the flight attendant was trying to pacify the lady/couple but at least apologize for being rude. Dubai airport very much favors men and I would never travel without my husband. I would fly Emirates again but it won’t be my top choice and I won’t be going back to the Dubai airport anytime soon."

Plusy: "Everything"
Minusy: "Nothing at all"

Plusy: "Everything!"

Plusy: "It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon."
Minusy: "I didn't like that my connecting flight was with another airline"

Plusy: "Great business class seats with lay flat seats, attentive staff, great drinks, wine, food, recent movies and lots of choices."
Minusy: "No separate pre-boarding area for business and first class. Beginning of boarding wasn't announced"

Plusy: "Quality airline -new and clean plane with good seats and AV set up"
Minusy: "length of flight...."

Plusy: "Everything is really amazing about UAE, service, amenities, entertainment options, leg room."
Minusy: "Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience."

Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"

Plusy: "Nothing. It was worst."
Minusy: "They bother me with my duty free gifts. You have to make some solutions"

Plusy: "Food, care, excellent people ."

Minusy: "Request to allot passage seat on 30th Nov"

Plusy: "Great as expected"
Minusy: "Crew behavior was not up to the standard, need yo work on it"

Plusy: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Minusy: "Nothing"

Plusy: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse -"
Minusy: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."

Plusy: "First time flying Emirates. Friendly and attentive staff. Flew on schedule. Comfortable seats. Nice food and clean restrooms."

Plusy: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Minusy: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."

Plusy: "Lots of movie options"

Plusy: "Over all experience"

Plusy: "Timing, service, comfort"
Minusy: "Nothing"

Plusy: "The entertainment unit worked all good. The food was great."
Minusy: "Flight got delayed. I can't say crews weren't kind but I was on another airline with much much kinder crews."

Plusy: "Console"
Minusy: "Late take off"

Plusy: "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
Minusy: "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier."

Plusy: "Attentive service, had a special treat for me as it was my birthday."

Plusy: "Very clean and comfortable. Staff very attentive."
Minusy: "Many sick passengers on board."

Plusy: "I love the fact that the crew is quite so international -- and that they all wear small flag pins to tell you where they come from! They were very good with the children -- and I loved the fact tht they came round and took polaroid photos of passengers - particularly the families!"

Plusy: "Enough room to move around. Very much spacious"

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Tak jak wyżej.."
Minusy: "Nil"

Plusy: "Affordable price"
Minusy: "Unfavourable flight schedule- Midnight arrival.. tired."

Plusy: "Your airline is always striving to be ahead of the game. You are ON TIME, friendly and efficient. If you fly where I need to go I will fly Emirats!!!"

Plusy: "Kids meals, activity packs, travel backpacks/blankets, all made a great travel experience for the kids (2 and 4 years old)."
Minusy: "This particular 6hr flight had an entertainment system that was a little bit older, but still good."

Plusy: "Fantastic service all around"
Minusy: "Seat could have a more comfortable bottom and IFE was a bit dated"

Minusy: "My bag never made it with me into DMM. Even though it was a single non-stop flight, my bag didn't make into Dammam with me!! I don't know what might be the reason!!"

Plusy: "I love Emirates, it's so clean, delicious food"
Minusy: "I love every bit of it"

Minusy: "Nothing"

Plusy: "Yes, Very good"

Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."

Plusy: "Salimos a tiempo . El business es muy confortable"
Minusy: "La comida horrible . No se limpian los baños"

Plusy: "Comfort"
Minusy: "Internet"

Minusy: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Plusy: "Nice crew, good food."
Minusy: "Both bathroom were not working in business class area."

Plusy: "The crew were excellent and seats were comfy."
Minusy: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Minusy: "The plane is so old..,"

Plusy: "Comfortable seat, great crew."
Minusy: "Flight delayed, no USB port and no entertainment"

Plusy: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Minusy: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Minusy: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Plusy: "Entertainment was amazing"
Minusy: "Seats a bit hard"

Minusy: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Plusy: "Crew was nice and friendly"
Minusy: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Minusy: "Long haul flight made pleasant by KLM"

Minusy: "Need more leg room!!! Larger meals needed."

Plusy: "Best airline in the business quick efficient and outstanding service What else can you say"

Plusy: "The constant smile conferred by flight attendants through the entire flight."
Minusy: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Minusy: "old screens and entertainment system leg room to small"

Plusy: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Minusy: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Plusy: "The service"
Minusy: "The seats"

Minusy: "Our lougage did not arrive"

Plusy: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minusy: "Nothing to say"

Plusy: "Snooth and efficiënt with a KLM service"
Minusy: "No entertainment"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Professional crew. Good boarding."
Minusy: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Plusy: "Sound was broken on my TV set!"
Minusy: "Called stewardess twice to assist. No response!"

Plusy: "Nice crew; clean plane; decent dinner"
Minusy: "No entertainment system; insufficient knee space"

Plusy: "The crew were hardworking, responsive, conscientious and friendly"
Minusy: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Plusy: "Food was just fine, movie selection very good"
Minusy: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Plusy: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Plusy: "Seats were comfortable"
Minusy: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Comfortable seats. Warm plane with happy staff."
Minusy: "Maybe a second sandwich option for food, not everyone likes cheese."

Plusy: "Very friendly crew"

Plusy: "Airlines issue"
Minusy: "Profiling certain customers"

Plusy: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Minusy: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Plusy: "My bagage broke"
Minusy: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Plusy: "Excellent experience with the cabin crew."
Minusy: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Plusy: "Cabin crew very pleasant"
Minusy: "Lost our bags, little sympathy from staff"

Plusy: "Easy boarding, plenty of room"

Plusy: "Crew was very helpful.food"
Minusy: "Food was not upto the mark."

Plusy: "Very little if any."
Minusy: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Minusy: "OLD OLD plane with hard seats and tiny screens"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

"Not the best crew. Extremely annoying with mask wearing. Even when I was eating and drinking they would come up to you to tell you to wear your mask. Extremely annoying."

Plusy: "Crew are the best!"

Plusy: "Cops is always a good reason to flight"
Minusy: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Plusy: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Minusy: "Advertised October Pink products but did not have them for breast cancer support"

Plusy: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Minusy: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Plusy: "Quick boarding, comfortable seating. Great food!"
Minusy: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Minusy: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Plusy: "Everything! The service was exceptional!"

Minusy: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Minusy: "Plane is old and entertainment facilities are no longer appropriate"

Minusy: "Boarding clusterf..."

Plusy: "The crew was nice and the seat comfortable."
Minusy: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Plusy: "Not being charged for my first bag of luggage"
Minusy: "Nothing"

Plusy: "Food and wine. Entertainment."
Minusy: "Sat closer to water closet. Maybe more air freshener in there."

Minusy: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Plusy: "Lot"
Minusy: "Nic"

Plusy: "Everything. crew friendly and food/drinks the best"
Minusy: "Nothing...all was wonderful"

Minusy: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Plusy: "Good selection of movies"

Plusy: "Not much expected as it was a budget trip."
Minusy: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Plusy: "That I was able to sleep a bit on the flight - and that we gained an hour."
Minusy: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Plusy: "Food and wine was very good. Music selection was excellent."
Minusy: "Not enough leg room."

Minusy: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Plusy: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Minusy: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Minusy: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Plusy: "That flight have been short"
Minusy: "Fly attendants have been in hurry when they served snack"

Plusy: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Minusy: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Minusy: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Plusy: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Minusy: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Plusy: "Plus seat was good. On board crew was nice."
Minusy: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Minusy: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Plusy: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Plusy: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Minusy: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "The air France flight was overbooked and we had been in standby until the last minute"

Minusy: "Opóźnienie"

Minusy: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Plusy: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Minusy: "2 hours delayed..."

Minusy: "Food was not good."

Minusy: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Plusy: "Not much"
Minusy: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Plusy: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Plusy: "It was a short flight."
Minusy: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Plusy: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Minusy: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."

Plusy: "The food was great. Very filling and hot foods were hot and cooked thoroughly. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games."
Minusy: "It was very hot in there probably hotter than it should be. Not much air flow I was sweating the whole flight. Because of this I couldn't sleep it was kinda miserable not gonna lie."

"this airline is junk. first class is awful. boarding procedure was double awfully. we were standing in line for ever for priority boarding."

Plusy: "Worst customer service or actually non-existent, rude and ignorant agents. Will never fly with them again."
Minusy: "TAP should simply shutdown or do a major reform as the airline operates in the last century."

Plusy: "Food is not really included and the seat DONT recline. But the crew were great and boarding was easy"
Minusy: "More food , comfortable seats"

Plusy: "It was on time and everything went well"
Minusy: "They could have offered more water"

Plusy: "Seats super comfortable. Big screen entrainment."
Minusy: "One more time offer drinks for a very long travel time (other 10H)."

Plusy: "Efficient check in and polite crew."

Plusy: "Quick. Smooth!"

Plusy: "Crew was very good. Seats were spacious. Plenty of entertainment."
Minusy: "More frequent snacks."

Plusy: "Thé crew was nice and helpful."
Minusy: "I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers."

Plusy: "Space in the cabin"
Minusy: "Language included"

Plusy: "Plane was fairly modern inside with power sockets and usb sockets for each seat."
Minusy: "Checkin was a total computer and staff failure. Checkin staff really bad and unhelpful Boarding was late. Mechanical delays over an hour. Late flight. Flight attendants forcing you to put bags under seat in front of you instead of overhead bin. Bad lunch. Some attendants poor attitudes."

Plusy: "sporo miejsca na nogi"
Minusy: "możliwość wyboru posiłków"

Plusy: "Better system to boarding."
Minusy: "Announce properly for boarding."

Plusy: "Very helpful gate attendants. The food was delicious and the movies were all current and kept us entertained for nine hours!"
Minusy: "Very cramped legroom. Cabin was extremely hot. There was a man binge drinking in the seat across the aisle. He should’ve been cut off at some point, but he kept drinking. He was a worry."

Plusy: "On time, not expensive"
Minusy: "Really uncomfortable seats, no tv"

Minusy: "The boarding seemed disorganized with a lack of clarity about those with no wheeled luggage allowed in first."

Minusy: "Poor service"

Plusy: "In time. Plane half full. Perfect."

Minusy: "The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes."

Plusy: "Planes clean and in good condition."
Minusy: "Crowded and late departure."

Plusy: "Ciepły posiłek na pokładzie, dobre winko"
Minusy: "Opóźnienia."

Plusy: "the food was excellent. I was very pleasantly surprised by the quality of the food. Nice to have blanket and pillow provided."
Minusy: "leg room was about average, but still tight. Very few airlines provide enough leg room these days."

Plusy: "Odprawa"
Minusy: "Duwersyfikacja miejsc w samolocie / płowa rzędów do 12 wygodniejsze oraz z większymi odstępami miedzy rzędami, propozycja zmiany miejsc w tej samej klasie ( economy) za dodatkową dopłatą jest słabym rozwiązaniem - po tym doświadczeniu nie będę polecał podróży liniami TAP"

Plusy: "On time!"
Minusy: "That I had to pay for my check in bag on my return trip. Was told the ticket I booked didn't include check in bags. Whan my trip going to Portugal on Azores Airlines did. Someone shout step in and change this practice. Very confusing for the traveler"

Minusy: "Some of the worst customer service, seats that do not recline at all, minimum leg room, and worst of all a 2 hour delay that made me miss my connecting flight for which they took NO responsibility stating that they can have delays for up to 3 hours without having to compensate anyone."

Plusy: "The fact that it was a direct flight."
Minusy: "First of all, I would like to start by saying that I flight with TAP very often. I guess you can check on your system. I had good experiences in the past and actually recommeded to friends/family. I hope this flight was an exception. A few things were not that good this time. 1) First of all, the online check-in wasn't working until a few hours before the flight, and I didn't even give me the option to choose my seat. Once in the plane, I noticed plenty of empty seats in several areas of the plane. I could have had a much better seat. Also, the fact that the price of the luggage in the ticket is not included is insane! They let you know right at the boarding area. Another 100 plus dollars in addition to the 1,6000 that I paid for the ticket. Incredible!! And they only gave us 15 dollars voucher!! 2) There was a 2 hours delay due to a storm in the south of the USA. Although I am fully understandable with the fact that this situation is out of hands for the TAP company, is it in their hands the care and wellbeing of their passengers. As previoulsy stated, I received a 15 dollars voucher to use becasue of the delay. At any airport, for any decent meal, you will pay a minimum of 25-30 dollars. All items are more expensive. While waiting in the gate to board, we were not offered with snacks, water, etc.. additionally, no announements or updates at all. 3) I had a very uncofortable situation with one of the filght attenders. Male, very tall, dark hair and dark skin. When distributing dinner, I found the way he approached me very disrespectul, ironic and dismissive. ZERO customer services and he is actually the face of TAP in these planes. Unaceptable. I have to look all the way up to him, he wouldn't make an effort to band a bit (of course, not completely) to at least try to hear what I was saying. He was requesting me to speak loud but he would not make a minimum effort to get close to me. His demeanor and attitude made me feel very upsted... abuse of power... to the pooint that I ended up not taking the meal. No manners at all. He should understand that after hours of waiting (check-in usual time plus the 2 hours delay) we were all very tired. Particularly at that timeof the day. Some of us where up for since earlyi in the moring and you could tell that most of the passengers were exhausted. The second we got into our seat, we all used our blankets and try to sleep. He was not empathetic or councious about that. I felt very uncomfortable. Both of the girls that were also in the back area of the plane, were also lacking manners and customer services. I don't know.. other times was much better."

Plusy: "nothing."
Minusy: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Plusy: "The only good was that we were rebooked on another route the same day"
Minusy: "Airlines should have informed passengers by e-mail about changes in their itineraries. Cancellation was shown on a web a night before."

Plusy: "Not too many people"
Minusy: "Was delayed. Too long waiting for luggages"

Minusy: "for some strange reason luggage was not included on this trip (our return leg). we had to pay for luggage at the airport."

Plusy: "The name on ticket had the wrong last name for second passenger and they were not helpful. Only solution was to purchase an additional ticket. Not part of my budget. Poor service from gotogate and TAP Portugal in Barcelona. Very upset and sad."

Minusy: "I needed to cancel my trip and no one could help me. Even with a fee!"

Minusy: "I was told that I can check in my luggage free of charge. So I bought some wine and checked in for the connection flights. They charged 35 euros and to final destination 75 euros. I tried to watch some movies and they had only one English channel. I couldn’t believe that kind of shitty system still exists. I don’t recommend it."

Plusy: "I got to Lisbon on time."
Minusy: "just another bus ride"

Plusy: "Our flight was late, so we missed our connecting flight to Barcelona, but TAP had already rebooked us on a different flight and had boarding passes all printed out. Good Job."

Minusy: "I was told at the check in that my bags are NOT paid for...when I booked the tickets on line there was no mention of any additional charges, or option to purchase baggage"

Plusy: "Easy mobile check in process,"

Plusy: "Crew"
Minusy: "Staff at the check-in and boarding."

Plusy: "So accommodating!! Top of the line!"

Plusy: "It was a good flight overall."
Minusy: "Boarding went smoothly, the food , beverage , and the entertainment was good."

Plusy: "Crew waa super attentive & friendly"
Minusy: "Entertainment was lacking Movies were on only certain times You were not able to pause or stop Audio was bad"

Plusy: "The crew was exceptional. Very, very friendly and professional. It stood out."
Minusy: "The airplane was pretty old and it's time for a makeover."

Plusy: "The employees were very friendly."
Minusy: "The food service was cancelled due to being short a flight attendant. We were initially advised that the food had not made it to the aircraft. Afterwards we saw the crew eating while we were left with no food or drink service. We then discovered that since they were short one crew member the crew would not serve food or drinks for "safety concerns". It turns out they could have served but preferred to adhere to their union under the guise of passenger safety and remain seated the entire flight doing crossword puzzles and the like which definitely made me feel much safer."

Plusy: "Comfortable seat"
Minusy: "No lounge airside at Lisbon airport, no shops open that early in the morning"

Minusy: "Poor policy regarding musical instrument. Probably the only company asking to pay a special fee on hold or to buy an extra seat for a regular guitar. Ridiculous."

Plusy: "Andrera Araijo was extremely friendly, attentive and energetic. She smiled through out the entire flight. Whether she was attending to me or a fellow passenger it was all smiles. She definitely made smile. God bless you Andrera!"

Minusy: "Missed that flight because of previous delay"

Plusy: "The crew were very friendly and relaxed even though there was a delay."

Plusy: "Good crew, ok seats(economy), good tv."
Minusy: "Food was, well airline food, better than you find on domestic flights."

Plusy: "My first time flying tap and I was impressed. Everyone was friendly and helpful. Planes seemed very clean, and gave me the impression that they are probably well maintained."