Znajdź tanie loty na trasie Warszawa Lotnisko Chopina - Ameryka Południowa

Plusy: "Captain was great !"
Minusy: "Food"

Plusy: "Crew was particularly lively and friendly. The chocolates were awesome"
Minusy: "No entertainment throughout"

Minusy: "Could've been on time"

Minusy: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Plusy: "Full array of entertainment."
Minusy: "Seats were not too comfortable."

Plusy: "Excellent"

Plusy: "crew are well trained"
Minusy: "chicken dinner was not tasty at all"

Plusy: "-"
Minusy: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."

Minusy: "Boarding was not clear! We were waiting for an announcement and none came. We got up when we saw the seating area clearing out. Earlt day International departures are sheer madness. The Check-in and security lines were crazy. Will take later flight next time."

Minusy: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."

Minusy: "Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front"

Plusy: "The staff was wonderful - super friendly and kind. Food was shockingly great. Very impressed."

Minusy: "2 hours delay!"

Minusy: "2.5 hour delay, missed connection, arrived more than 5 hours after originally planned. Entertainment system did not function. Crew did not collect garbage/unused items prior to landing and I was holding garbage in my hands during landing (and some spilled on my lap)."

Plusy: "Crew"
Minusy: "Too hot on plane, despite several requests to turn up air conditioning. Would be nice if pilot gave a few more updates as to why we sat on the tamac so long."

Plusy: "great staff"

Plusy: "Sandwiches"
Minusy: "The flight was delayed 30 minutes. Not once did we hear an apology. They also changed the gate on us last minute and didn’t communicate. We discovered accidentally"

Minusy: "None"

Plusy: "Was good"

Plusy: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Minusy: "As always, the economy chair area are small but roomier than other airlines."

Plusy: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Minusy: "The flat bed is narrow and VERY hard."

Plusy: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Plusy: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Minusy: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"

Plusy: "The hospitality & staff were impeccable."

Minusy: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"

Plusy: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Minusy: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."

Plusy: "Swiss choclade"

Plusy: "Smooth, on time flight"

Plusy: "Quiet, staff do not bother you. Seats are big enough to rest."
Minusy: "Boarding and sitting takes a bit of time."

Plusy: "Food was good. Seats were comfortable."
Minusy: "One of our seat back entertainment units did not work. The attendants tried to reset it twice, but it did not help."

Plusy: "Service wa a ok."

Plusy: "It's swiss. everything works. always."
Minusy: "i didn't like leaving switzerland. but stockholm isn't so bad. gate agent can be a bit more careful when letting pre-boards on - too many people flying to scandinavia do not seem to respect boarding priority."

Minusy: "Flight cancelled so I didn't like it at all"

Minusy: "The seats in economy were unbearable for anyone of normal size, as I am. It is not possible to sit in even bare comfort in them. Obviously I'll have to find another airline or factor a size upgrade into the price"

Minusy: "Business class service The hostess forgot my request twice. ..."

Plusy: "-Comfortable Leather seats -Snacks were delicious -Legroom (6 foot person here) -Kind Staff"
Minusy: "-That I can't always fly Swiss"

Plusy: "smooth flight, comfy seats"

Plusy: "Attention to details from flight attendants"
Minusy: "The food was not to my liking except for the crackers, ice cream and water!!"

Plusy: "non stop food was a great distraction from being on plane so long. Loved blanket and pillow and having own TV. Service was constant and the crew were so wonderful! I would be delighted to fly swiss air again."
Minusy: "Boarding was unorganized but I am sure that is no fault of your own."

Plusy: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Minusy: "People who handle Swiss"

Minusy: "the flight late and i was missing the conection flight to Israel :("

Plusy: "Great flight. Boarding, departure and arrival on time. Excellent flight attendants."

Plusy: "The food and beverage offerings were very good. The service was excellent."
Minusy: "I wish the dinner service flying from JFK to ZH could be made sooner in the trip to allow more lights out time to relax and try to sleep. I wish all the movies had subtitles so I could read rather than have to deal with the head phones and the bad quality sound they produce."

Plusy: "Everything was great.... The food , crew was fantastic , nice friendly stuff ! Very happy with the flights"
Minusy: "Well not really! I can only say negative things is the seats but is not Swiss is all airlines !!! Zero space for your legs"

Plusy: "La mejor compañia con la que he efectuado este trayecto en económica! Muy recomendable."

Minusy: "I ordered a low carb meal . Only 1 pear + 1 apple for the later snack was a bit disapointed. Not balanced easy."

Minusy: "Was not able to perform online checkin and thsu was not able to pick seats."

Plusy: "The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something."
Minusy: "If a tooth paste and brush was provided in the little pack it would have made life better."

Plusy: "Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone."

Minusy: "Cabin temperature was too warm"

Plusy: "Everything"

Plusy: "On time and comfortable flight"
Minusy: "No suggestions"

Minusy: "My bags were misplaced I have to wait for an extra day to get it"

Plusy: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Plusy: "The crew handled 2 incidents exceedingly diplomatically with an impossible man seated next to me. The incidents had nothing to do with me. At the beginning of the flight he was refusing to close 4 window shades that were bothering someone on the other side of the plane, and at the end of the flight he refused to return his headsets as we were landing. The crew were amazingly polite with him. He was completely out of line."
Minusy: "My bag did not make the connection in Istanbul due to late arrival from Nairobi."

Plusy: "Crew was awesome! Food was decent! Service rocked!"
Minusy: "Flight was delayed for 3 hours! No explanation given!"

Plusy: "My languages are all damaged."
Minusy: "My languages are all damaged"

Plusy: "Service was great, very polite crew. The food was so far the best comparing with other airlines I flew with. Planes were clean."
Minusy: "The flight arrived with delay in Istanbul. The connecting flight was delayed as well. Hopefully I won’t experience that on the way back. One of the passengers said that flights are always delayed when arriving to Istanbul waiting for gates."

Plusy: "Sweet crew members"

Minusy: "Flight delayed more then an hour without anyone knowing anything about it."

Minusy: "Flight 3 hrs late"

Plusy: "I liked the vast variety of entertainment"

Plusy: "The crew was very nice"
Minusy: "The seats are so small, no leg room at all. I'm 5'7 so I'm not that tall but my knees were very close to the seat in front of me. The mans sitting next to me had broad shoulders so during the entire flight he was on my seat. Which I didn't mind because I know he could not help it since the seats were so narrow. I would never fly Turkish airlines international again and would tell people not to as well."

Minusy: "my luggage didn't arrive"

Plusy: "On time, hard working staff."
Minusy: "The usual dislikes: economy seats, crying babies, body odor of other passengers."

Plusy: "E"
Minusy: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

Minusy: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."

Minusy: "I like everything"

Minusy: "See volume issue from earlier."

Plusy: "Everything is perfect."
Minusy: "Nothing"

Minusy: "I was happy with everything"

Minusy: "terrible delays and little assistance in Warsaw from turkish airline desk"

Minusy: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."

Plusy: "The food was pretty good"
Minusy: "The seats were too close so you could hardly move when the seat in front reclined. They didn't clean the bathroom during an entire 13 hour flight and it needed it."

Plusy: "Crew was very nice. I got my special meal. I am very thankful for it."
Minusy: "Kosher food was ok"

Minusy: "I had a problem and I was not able to fly. I bought insurance and I tried to contact them, but they denied my request and I would definitely recommend to remove this option because it doesn't give a good image of KAYAK. If I want to trust this application, I have to be confident to use the services and I service from the insurance was fake. I tried to reach the airline to cancel my ticket and they said it's not refundable. Therefore, I would definitely recommend showing refund options when selling tickets. I lost every penny I spent because I was not able to fly. I am sure that my message is delivered now!!!!"

Minusy: "The crew was very professional and helpful"

Plusy: "They treated us so well--always with a smile! The crew always went out of their way for our comfort and we really enjoyed the flight--as much as a long overseas flight can be enjoyed, that is!"
Minusy: "Sometimes we didn't have a choice on the food because one of the two choices was gone until it got to us, but we still enjoyed the different food than we usually eat."

Plusy: "I liked your services but I have 2 things The airplane Wi-Fi like nothing I didn't use it because just for Turkish news what the different !!! N 2 : this plane is not comfortable because the space between the chairs is too tiny of the other airline company But in general it's okay but we are not happy too much Thank you"

Plusy: "Amenitied were great. We even arrived significantly early."

Plusy: "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"

Plusy: "This is a government run airline with very poor customer service. I flew 6 flights in December, 2016 in business class - out of which 5 flights were late. There was no help at the transfer desk in Istanbul to get onto another flight as my connecting flight was missed because the original outbound flight was late. The customer service staff both at the lounge and the transfer desk were inept and rude and did not want to help. I shudder to think how economy passengers are treated."
Minusy: "1) No organized boarding process - there is a general melee at the boarding gate with a lot of shoving and pushing. 2) Customer service staff are rude, incompetent and unhelpful 3) No recognition that customers are to be served 4) Food selection in business class was mediocre and poor 5) Old aircraft - on flight from Istanbul to London, business class was 3 abreast with the middle seat being used as a tray table. 6) Sleeper class is mediocre - seat width is poor and one cannot even turn on the side"

Plusy: "Seat comfortable good leg space"
Minusy: "Food quality and selection of items and taste"

Minusy: "Had to cancel due tp safety situation in Turkey (bombings, Dept of State warning). I had flight insurance but Kayak did not refund a dime."

Plusy: "Good service"
Minusy: "They need better movies and music"

Plusy: "Food"

Plusy: "Todo estuvo bien. Me gusto mucho la aerolínea turkish! La recomiendo"

Plusy: "Crew was great, movie selections were good."
Minusy: "No warning or info when we hit a lot of turbulence."

Minusy: "We stayed on plane for long time before it took off, and we arrived late, food was not good"

Minusy: "I didn't received my luggage same day Ithat was not find it and I had to wait 4 days to get it"

Plusy: "Staff were very friendly"
Minusy: "I picked specific seats when i checked in online. Instead I got the worst seats me and my wife. Plane made unusual noise and I am a frequent flyer."

Plusy: "My mother's luggage was lost and arrived to us ripped the next day and i emailed them yet no compensation has been made and no one has replied to the email."

Plusy: "the flight from Istanbul to the U.S. was amazing, I watch 3 great movies and some wonderful meals. Even though I,flew economy I,felt like it was business class - foot rest pillow and blanket and they hand out hot towels and packs with toothbrushes and socks and slippers. I will definitely. Fly. Turkish Air again based on,this very positive experience"
Minusy: "There was one flight attendant who,thought she was all that ..she was rolling her eyes at passengers and had a snotty look on,her face."

Minusy: "My bag was lot on my way to Europe and was delivered 3 days later. My claim for the expenses was not processed yet. My same bag was lost when I arrived to Abu Dhabi. It's been one week and I didn't hear about it"

Plusy: "The crew was good"
Minusy: "The bording wasn't good"

Minusy: "They changed departure time by 30 minutes and did not send a single message."

Minusy: "Not on time. Missed my connecting flight. and my luggage did not arrive at my final destination."

Plusy: "On time."
Minusy: "Quality of all services are declining on Lufthansa."

Minusy: "Flight was cancelled"

Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Minusy: "Improve quality of on board announcements."

Plusy: "got exit seat"

Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"

Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Good. Thank you."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Crew was friendly."
Minusy: "Food"

Minusy: "Another snack midflight."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"

Plusy: "Clean new Airbus 380. Nice crew"

Plusy: "Nice comfortable flight"
Minusy: "misspellt my name!"

Plusy: "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Minusy: "Food was mediocre."

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "not much"
Minusy: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."

Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Timeliness of fligyts"

Plusy: "Very pleasant crew."
Minusy: "No complaints"

Plusy: "The facilities were really great!"
Minusy: "The food - it was in VERY small quantity"

Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Plusy: "Very friendly atmosphere at boarding gate & helpful crew on journey, plus surprisingly good food foe economy class made for positive feel to this trip. Add to it the fact I caught a movie I'd missed seeing at cinema plus even getting a few hours sleep, this was probably one of my better long haul flights in recent times."

Plusy: "We left DFW in extremely hot weather. The ground crew managed the boarding to keep everyone out of the hot tunnel entry as long as possible. Even through there was a delay in boarding already, the crew kept us well informed. The cabin crew was very pleasant and accommodating. Smooth flight and still made it to our connecting flight on time."
Minusy: "Leg room in coach is really cramped but that is all airlines unfortunately."

Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Minusy: "Opóźnienie lotu"

Minusy: "I was waiting over 1 hr for my l"

Minusy: "Waited an hour after boarding in the plane."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"

Plusy: "Everything!!"
Minusy: "Me starting to get sick!"

Minusy: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."

Plusy: "Nothing"
Minusy: "Nothing"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Delayed flights for a day"

Plusy: "The flight was on time. Helpful, friendly crew. Will use Condor services again."

Minusy: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."

Minusy: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Plusy: "The crews were pretty great!"
Minusy: "The regulating of the temperature."

Minusy: "Boarding was crazy. Could not everyone in the gate area."

Plusy: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Plusy: "The crew were excellent and seats were comfy."
Minusy: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Plusy: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Minusy: "Not being to help on the ground in Copenhagen with delta issues"

Minusy: "The KLM crew are always great serving and treating you. Well above many other airlines."

Plusy: "Crew was great, very responsive and hospitable!"
Minusy: "more lunch choices, especially choices without dairy products."

Plusy: "Crew was helpful and food was very good"
Minusy: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plusy: "Crew was friendly"
Minusy: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Plusy: "Like the overall KLM experience"
Minusy: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Minusy: "Long haul flight made pleasant by KLM"

Plusy: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Minusy: "No downsides at all"

Plusy: "Crew was nice and efficient"
Minusy: "Economy seats don’t recline enough."

Plusy: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Minusy: "Transfer point needs upgrade."

Plusy: "Good food, friendly service"
Minusy: "More trash pickup; only one round of beverage service"

Plusy: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Minusy: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Plusy: "Nothing to mention"
Minusy: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Plusy: "The crew was really friendly."
Minusy: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plusy: "NOTHING"
Minusy: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Plusy: "Flight crew very nice"
Minusy: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Plusy: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minusy: "Nothing to say"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Able to fly direct to ansterdam"
Minusy: "Have to lay over on the way back. More expensive than other airlines."

Minusy: "Customer service"

Plusy: "Sound was broken on my TV set!"
Minusy: "Called stewardess twice to assist. No response!"

Minusy: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Minusy: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Plusy: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Minusy: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Minusy: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Plusy: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plusy: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Minusy: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Plusy: "Helpful and smiling cabin crew."

Plusy: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Minusy: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Plusy: "The included snacks and the seats."
Minusy: "Nothing."

Plusy: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Minusy: "Okay"

Minusy: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Plusy: "Crew are the best!"

Minusy: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Plusy: "The crew was astounding"

Minusy: "Short and sweet"

Minusy: "food"

Minusy: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Plusy: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Minusy: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Plusy: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Minusy: "For me this part is not applicable"

Minusy: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Minusy: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Minusy: "More options for gluten free food. Always get the same dish"

Plusy: "Excellent service"

Plusy: "The crew was nice and the seat comfortable."
Minusy: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Minusy: "Couldn’t understand announcements"

Plusy: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Plusy: "Average crew. Average seat."
Minusy: "They could have controlled screening babies better. They just let them scream....."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "The cue lines per zone are the most brilliant idea!"
Minusy: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Minusy: "Check in process running smoothly and better announcement of gate change"

Plusy: "Very little"
Minusy: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Plusy: "Lot"
Minusy: "Nic"

Plusy: "Crew was nice, too short of a flight to figure out more"
Minusy: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Minusy: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Plusy: "Good quality flight"
Minusy: "But delayed and lost baggage"

Plusy: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Minusy: "Check in process was easy. The flight attendants are all very helpful and kind."

Plusy: "The food was okay and the staff were friendly."
Minusy: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Plusy: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Minusy: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Plusy: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Minusy: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Plusy: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Minusy: "I just expected better toilet bag for business but what was given out was just basic."

Plusy: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Minusy: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Minusy: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Plusy: "nice drink selection on board flights"
Minusy: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Plusy: "The noise-canceling headset is good."
Minusy: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Plusy: "Charmingly nice crew and involving captain"
Minusy: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"

Minusy: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Plusy: "Boarding & crew (inc ground staff & check-in) all good."
Minusy: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "The air France flight was overbooked and we had been in standby until the last minute"

Plusy: "Good service all around, personnel pleasant"
Minusy: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Minusy: "Opóźnienie"

Plusy: "Pretty decent"
Minusy: "Not much"

Plusy: "Crew was great."
Minusy: "Food could be a bit better. White bread is unhealthy."

Plusy: "The food was good"
Minusy: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

Plusy: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Minusy: "Late...delayed from algiers"

Plusy: "quick flight 10 min ahead schedule"

Plusy: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Minusy: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."

Plusy: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Minusy: "I thought the seat seems a bit short but the leg room is ok."