Znajdź tanie loty na trasie Warszawa Lotnisko Chopina - Phuket

Plusy: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Minusy: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."

Plusy: "The crew is good."
Minusy: "The check-in is a disaster. A F-class passenger is treated as a Y passenger. Luggage limited to 2 pieces, even as GOLD FF, was made to pay US$200 dollars on a ticket of already 3,500 dollars and the price is the same for F-C-Y! The treatment was really commerce, as if the check in gets a commission"

Plusy: "They were very supportive. Thanks."

Plusy: "All"
Minusy: "To be cabin in business class"

Minusy: "More meals during the flight would have helped. Also the snacks had limited variety(most of them chocolate) and not enough fruit available."

Plusy: "Crew was amazing"
Minusy: "The people sitting near me were crazy and it was an uncomfortable flight"

Plusy: "Flight was quicker than expected"
Minusy: "Food and the attendants"

Minusy: "Boarding system. Final call on gate and it's to get to 2 more areas."

Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."

Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."

Plusy: "The flight was very amply crewed, with attentive and friendly staff. Everthing runs quite efficiently."

Plusy: "Entertainment"
Minusy: "No response when requested for help from flight attendants multiple times from SEA to DXB. Every time I have to walk to them for help."

Plusy: "The ICE entertainment"
Minusy: "The leg room is a bit small"

Plusy: "Very Very Good"

Plusy: "Food was okay. Staff on plane. Ice"
Minusy: "I got singled out."

Minusy: "Everything was perfect"

Plusy: "Nothing"
Minusy: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."

Plusy: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."
Minusy: "They only give out small cups of water. I would have liked the option of a bottled water as well as for the elder I was traveling with. They did not come around as often with water as we needed. but this complaint is so minor compared to our overall experience that I did not want to even mention it."

Plusy: "Dinner was good, breakfast a bit ordinary"
Minusy: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"

Plusy: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
Minusy: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."

Plusy: "Everything was good especially the spacious seats and food"

Plusy: "Everything!"

Minusy: "Food"

Plusy: "The journey ending"
Minusy: "The length of travel!"

Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"

Minusy: "We landed in Dubabi from Athens a bit late. We were taken by a bus from the plane to the terminal which took 15 minutes. That lefte us about 30 mins before the gate closed From where we were dropped off we walked for about 15 minutes but were nowhere near our gate. We asked Emirates employees to give us a ride in the golf cars. But they all refused, until one had pity on us and gave us a ride. We reached the gate a couple of minutes before the gate closed. When we arrive in Kolkata we were told that out luggage hadn't arrived. They reached our luggage to our Kolkata home a 11:30 pm. What a nightmare. Never again on Emirates."

Minusy: "Food. And also seats. We r silver class and should have been assigned better seats."

Plusy: "Excellent service by staff.Food is superb. Overall happy experience."

Plusy: "The flight was excellent and the service was awesome I can say that I liked the flight and it was comfortable Thanks flydubai"

Plusy: "Crew is very friendly, food is good, seating is proper, entertainment and ease of access are well provided."

Plusy: "Everything! The plane is the size of a bldg lol! Economy seats were really comfortable, lucked up & sat in an exit row. They feed you, give you plenty to drink in economy! Out flight attendants were superb, especially Vidhi! She was a total sweetheart!"
Minusy: "The entertainment gadget was a little loose but it was still usuable & viewable although it would slide down a little."

Minusy: "Had to wait 5 hrs to get my boarding pass"

Plusy: "Loved the entertainment options."
Minusy: "Food was horrible. Yuck."

Plusy: "All are good."
Minusy: "Served vegetarian, I am very happy."

Plusy: "Everything!"
Minusy: "Nothing"

Minusy: "That no accommodations were made nor provided"

Plusy: "Every thing"

Plusy: "Attentiveness and kindness of staff."
Minusy: "Can't transfer miles."

Minusy: "After exhausting flight I don't know what else to say"

Plusy: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Minusy: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."

Plusy: "I enjoyed the attention to detail and the overall friendliness of the staff."
Minusy: "During the boarding process, there was little control and it ended up becoming a mad rush involving all zones to just to get on the plane."

Plusy: "The seating had enough room which made us feel comfortable. Also, the food is is per expectations"

Plusy: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Minusy: "Boarding process is the one area that could be improved."

Plusy: "Service is fantastic and all the amenities. They pretty much think of everything. The warm towels at the end of the flight, the travel bag for the long international trips were perfect. The staff is very welcoming and helpful and we were in economy so I can only imagine what it must be like in First Class! Also the free entertainment is phenomenal- wide range of choice. We also enjoyed the outside cameras that help you see views from the outside. Pretty cool!"
Minusy: "Little more leg room. When the chair in front of younreclines ot gets a little tight."

Plusy: "The best economy seating out there. Emirates still makes you feel like a person even though you are in economy. Unlike other airlines Emirates flight crew treats you very well, they are polite, the food is good and the seating is very comfortable. It makes a 16 hour flight pleasureable. Thank you Emirates!!!"

Plusy: "We started with a 45 min wait on the tarmac before takeoff. Then spent 14h listening to screaming children. Now, I know that isn't the airlines fault, but it would be nice to see where children are sitting when booking on such a long flight! Once we landed, the girl next to me got sick and when I flagged a flight attendant, she simply told me there's a barf bag in the seat pocket - there wasn't - so I had to part the crowd to get that lady to a bathroom. Then it took 45 min to get off the plane! The food was okay and there was plenty to watch (couldn't read due to screaming children). It was a really rough flight."

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Tak jak wyżej.."
Minusy: "Nil"

Plusy: "Crew and service were good. Not a fan of Indian food. Ran out of alternatives. You are leaving India. Might want something other than Indian."
Minusy: "Used 2 prong headphones so you couldn't use your own which was uncomfortable."

"Crew members were not helpful and seemed to hate their lives. Pilot was one of the worst I've seen in my life. I'll fly with another airline next time."

Plusy: "The crew was polite but did not enforce social distancing when boarding. Disembarkation was chaos with everyone pushing to get off the plane."
Minusy: "Calling people to board by rows would have made it less chaotic. Disembarkation was a dangerous disorganized mess."

Plusy: "Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety"
Minusy: "Sometimes, food Some seats were too tight."

Plusy: "Everything was excellent even the landing was as smooth as butter"
Minusy: "A free upgrade to a business class seat :("

Plusy: "i like the food and movie choices."
Minusy: "Crew was little bit rude. They didn’t help me to find the spot for my carry on luggage."

Minusy: "1 hour delay due to weather"

Plusy: "The food was great for airline food."
Minusy: "I didn’t get upgraded to 1st class. ☺️"

Plusy: "Excellent service"
Minusy: "Food quality was not as good as on a Turkish Airlines business class flight we took a few years ago"

Plusy: "Food was good. One thing I like about Turkish Arilines is that the plastic containers they use for food are a variety of shapes and sizes. This really helps the food service seem less industrial."
Minusy: "Check-in was ludicrously slow, though that may have been due more to customers than to staff... Entertainment system at my seat not functioning."

Plusy: "Friendly checking in staff"
Minusy: "Short leg-room, squeezed chairs, Some movies had unclear voice projection. E.g. The birth of the dragon. Food: less than enough choice on non-cheese food-type; Hot water requests took “forever” to be responded to."

Plusy: "Turkish A/L always professional and efficient."
Minusy: "Unmanaged two-year olds crying throughout the 10-hour flight. Will avoid IST going forward as well. Chaotic airport with little or no management present. Had to wait through SIX separate lines for a simple flight transfer. Had the body scans TWICE. Ridiculous. Nearly missed my 10-hour flight to Chicago."

Plusy: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Minusy: "The leg room was a bit limited on long flight."

Minusy: "The food was a bit tastless"

Minusy: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."

Minusy: "I'm very angry because the trip late more than an hour, which caused me to delay the trip Riyadh to Abha and lost the value of tickets. I think this is last flight of me for Turkish airlines."

Plusy: "they provide such a great service so that I cannot find anything else to complain."

Minusy: "Everything very comfortable. Boarding process could be improved with specific directions for passengers in each row on whether to board at front or back, rather than all at once from buses. Very few announcements for boarding process."

Minusy: "I like everything"

Plusy: "Courteous staff. Comfortable plane."

Minusy: "Flight was delayed 4 hours. Given that you don't usually book onward travel with Turkish, it made a mess for me--doubled my cost to get the rest of the way home."

Plusy: "Feeding and taking good care of passeger by giving out naccessary information promptly . Thank you again."
Minusy: "Nothing."

Minusy: "This has been a nightmare that is yet to end. After being delayed for two hours out of Rome to Istanbul and missing our connection to Jeddah with hundreds of other stranded passengers from the other flights, Turkish Airlines incompetent handling had us wait in multiple ques for more than five hours only to provide us a hotel for two hours and then shuttle back to a flight 12 hours later! I have yet to hear an explanation from anyone about what happened or a simple sorry for your trouble. This is operational incompetence at full display. Never Again!"

Plusy: "Overall was just ok"
Minusy: "Dirty smelly bathrooms Bad breakfast"

Plusy: "All was fine. No complaints."
Minusy: "Live TV news"

Plusy: "Food, no delays, entertainment, price"

Minusy: "I was happy with everything"

Minusy: "terrible delays and little assistance in Warsaw from turkish airline desk"

Plusy: "Service"
Minusy: "Nothing I can think of"

Minusy: "Little value for money. Meal, seat.. below expectations of premium economy"

Plusy: "Food was relatively good."

Minusy: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."

Minusy: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"

Plusy: "The entertainment"
Minusy: "every other thing 1 the host ladies are not pilot and were in my back long before the pilot speak of it like closing the TV or the seats"

Plusy: "Everyone was very welcoming and attentive to everything I needed during my flight."

Plusy: "Once on the plane everything was fine."
Minusy: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."

Plusy: "Good food. I would say there is scope for improvement on wines"

Minusy: "Flight was in time, comfortable, fantastic service"

Plusy: "Istanbul airport was very crowded and bathroom were not clean"

Plusy: "The crew, landing before scheduled, wonderful, delicious food. Good pillow and linens."

Plusy: "The food was delicious. I have never had better airplane food. The movies were super new and interesting. I did not have time in the 11 hours of flying to watch all the movies I wanted to. The flight was also incredibly smooth."
Minusy: "There were a few small things that could have been better (Which I'll mention), but the worst thing about the flight was the airport. Ataturk Airport is a mess. After the attempted coup, they really upped security, forcing all international flights to go through a second security screening after transferring from another airport. It's understandable but the line moved at a molasses-like speed when I had only 25 minutes to make my connecting flight. The security personnel were rude, as well. Also, when I went to make my connecting gate in Cairo, there was no one at the gate after the required boarding time (Because security had held us up), forcing some of us to board the plane without having anyone to show us onto the plane (Very scary). The flight boarding was chaotic, and no announcements were made about what we were supposed to do. Besides the lack of boarding gates, the only other serious complaint I had against Turkish Airlines (Because it really was great overall) was that the pilots and flight attendants were very hard to understand. I have taught ESL for the past 5 years, and I still had a hard time as an American understanding their English. Also, they frequently didn't understand or misunderstood questions that I would ask them. I've never had a hard time understanding flight attendants on an international flight, but I only understood about 20% of what anyone said over the loud speaker in the plane. And it's nice to be able to understand when the pilot says, "We are experiencing some turbulence and would like everyone to buckle their seatbelts until it passes." Two small things remain: 1. The bathroom trash cans were full on every flight (A small thing but makes everything feel "trashy"). 2. The flight attendants seemed unhappy, and they definitely seemed unhappy to be serving us. I can only assume they are that way because they aren't treated particularly well by their bosses."

Plusy: "All"
Minusy: "Nothing's"

Plusy: "The food and entertainment were great. The crew was good but..."
Minusy: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."

Plusy: "Crew friendly attitude, seats, comfort, food and entertainment choice were top class."
Minusy: "Gate changed 2 times, many had to run long distance between gates, take-off was 40min late. loud and useless (no english) flight announcements would wake me up each time"

Plusy: "Great food."
Minusy: "Nothing. It was very pleasant."

Plusy: "It was punctual, comfortable, entertaining food and environment, and informative. I am an old civil aviation manager and I used many airlines. This trip is distinguished."
Minusy: "Nothing."

Minusy: "They changed departure time by 30 minutes and did not send a single message."

Plusy: "Very kind and helpful crew members Lots of stuff provided: drinks, food, kits etc"

Minusy: "Baggage handling was rough. Dented one new bag and broke the buckle on another."

Plusy: "For a long flight, most were able to sleep. The crew was very busy during the first couple hours and also very present. Movie choices were wonderful. I was lucky enough to have an empty seat next to me although when the man in front of me reclined, his head was practically in my lap."
Minusy: "After first service, the crew disappeared. I get very thirsty and was in need of water more often than they were willing to pass it out. I did not go to galley to request additional water, which likely would have been provided! Passengers made a MESS in aisles & lavs, which was not picked up thru the flight."

Plusy: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Minusy: "They're are no negative feed back to Turkish Arlines"

Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."

Plusy: "Comfort"
Minusy: "Wifi on klm"

Plusy: "The crews were pretty great!"
Minusy: "The regulating of the temperature."

Plusy: "Flight and the crew!"
Minusy: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Minusy: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plusy: "Fantastic gate agents!"
Minusy: "The food was terrible."

Plusy: "Crew helpful. Food good."
Minusy: "Better range of movies please"

Plusy: "Great crew, comfortable seating with enough leg room."
Minusy: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Plusy: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Minusy: "Food quality was not so good."

Plusy: "The entertainment was amazing"
Minusy: "The seats were a bit hard"

Minusy: "Entertainment"

Plusy: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Plusy: "Awful"
Minusy: "Everything"

Plusy: "Crew was nice and friendly"
Minusy: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Plusy: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Minusy: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Plusy: "The crew was amazing and the food was great."
Minusy: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plusy: "the crew was nice"
Minusy: "Seat confort on long flights, leg rooms,"

Plusy: "Seating is tight. The crew was great !"
Minusy: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Plusy: "On time and friendly crew"
Minusy: "Boarding needs improvement"

Plusy: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Minusy: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Plusy: "Gaps between seats are very narrow."
Minusy: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Minusy: "old screens and entertainment system leg room to small"

Minusy: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Minusy: "Our lougage did not arrive"

Plusy: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minusy: "Nothing to say"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "The boarding was easy and you didn't have to wait inline for that long"
Minusy: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Plusy: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Minusy: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Plusy: "Nice to have a wrap for the snack."
Minusy: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Consistently high standards"
Minusy: "Nothing"

Minusy: "I don’t like the limited choice of drinks on these short KLM flights."

Plusy: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Minusy: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Plusy: "quick and relaxed"

Plusy: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Minusy: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Minusy: "OLD OLD plane with hard seats and tiny screens"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Airline staff good and professional"
Minusy: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Minusy: "The entertainment was quite dated and didn't have new movies etc"

Minusy: "Okay"

Plusy: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Minusy: "Nothing to improve"

Plusy: "."

Plusy: "Jak zawsze w KLM wysoki standard"
Minusy: "Spokój"

Plusy: "Flight attendants tried their best given what they had to work with."
Minusy: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

"Our flight got delayed for 12hrs, we were not told when will we resume the flight and we were not provided hotels. We had to wait every hour by the boarding gate because the airline kept calling us for boarding and then delaying it for another hour."

Plusy: "The crew was good, helpful and attentive. Boarding was flawless."
Minusy: "The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :) The food, snacks, drinks were very limited and on the low-budget."

Plusy: "Everything"

Plusy: "nothing"
Minusy: "everything"

Minusy: "Good was not good really bad it is"

Plusy: "Crew was great, seat was comfortable, adequate legroom."
Minusy: "Children should be located in one area of the cabin, so they don't disturb all other travelers."

Minusy: "It would be ok should we not lossed our luggage(( awful!"

Plusy: "The crew was fine. The seats were as comfortable as economy class could be"
Minusy: "The food taste might have been improved"

Plusy: "lost baggage"
Minusy: "lost baggage"

Plusy: "The aircraft was not too bad. Little things like slippers and pillows made it comfy."
Minusy: "The service was horrible. From the moment we checked in at JFK we had a problem. The crew was nasty and they called the port authority police on us. The police agreed that they get lots of complaints from this airline. The crew on board was just as nasty. If you spoke russian you got treated better."

Minusy: "The delay of our bags at the airport we waited almost 2h hours"

Minusy: "Everything"

Minusy: "Can bend the seat, don’t have to walk and back on the airport"

Plusy: "The crew was attentive and well organized."
Minusy: "Embarking and disembarking the aircraft in Moscow. That's just how the airport is though."

Plusy: "Aeroflot Kapitalne wszystko!!!"

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "quiet cozy welcoming resort."

Plusy: "Watching flight attendants work hard, to try to calm the screaming children"
Minusy: "minimum leg room"

Minusy: "Good service"

Plusy: "-Fast once we got to ticket counter"
Minusy: "-Lines were packed before flight and counter was understaffed -Aeroflot did not accept printed boarding pass. You HAD to go through line, even if you had no luggage to check. -flight took off 1.5 hours late"

Plusy: "Everything was ok"

Minusy: "I missed the flight!"

Plusy: "Nothing"
Minusy: "Food was tasteless. Crew- had "you owe me faces" the whole flight. Outdated equipment, TV and so on."

Plusy: "I like the service of the crew. Because I was late to my second flight the Aeroflot provided hotel and food for me until my next flight. I really enjoy breakfast in the hotel."
Minusy: "What my flight was postponed for 5 hours later, and I need to change my tickets."

Plusy: "Nothing. According to Aeroflot, Russia and Belarus are one country. I don't need a visa for Belarus, and I transit through the Moscow SVO several times per year with no problems. Today, Aeroflot denied my boarding and said that I need a visa to be in the Moscow airport. They said that Belarus "is considered to be" a domestic flight in Russia, while they also admitted that Belarus is a separate and independent state."
Minusy: "Kayak, if this is, in fact, correct, why did you sell me a ticket to transit in Moscow? You have my passport information. I demand a full refund immediately."

Plusy: "Nothing. Give me a refund."
Minusy: "Everything."

Plusy: "Food is above average."

Plusy: "There was a change in the schedule and I received an update. The airline Aeroflot did a good job"
Minusy: "nothing"

Minusy: "A little delay we had."

Plusy: "nice food, great service"
Minusy: "boarding by bus and stairs; beverages could be colder; snack items selection for purchase could be bigger"

Minusy: "Was late Food not good Screrns are so bad"

Plusy: "Very friendly and helpful staff"

Minusy: "A delay in the first flight caused us to lose our continued flight to Phuket and were stuck in Moscow 24 hours"

Plusy: "good food, good service, nice plane"

Minusy: "Terribly uncomfortable plane! Entertainment system difficult to handle."

Minusy: "No veg food"

Minusy: "Podczas startu krople wody kapały mi na głowę"

Plusy: "There were some issues at the airport as they took us by bus in the middle of nowhere, we've waited more than 30 min in the freezing bus and then we've returned to the airport . Overall we were still at the airport two hours after the planned departure time without any explanation…sad."

Minusy: "They lost my baggage"

Plusy: "The amenities were great, the service was prompt, and the attendant made sure that I had my vegetarian meal."

Minusy: "I ordered a vegetarian hindu meal (I didnt see another option for vegeterian that eat chease and eggs) and I got chicken which I don't eat. I asked for the stewardess for something else (everyone was eating eggs or panckaes) and she refused."

Plusy: "Food and drinks were completely free (red and white wine was the only alcoholic beverage unfortunately). They had a surprisingly good selection of movies (new and old), which update frequently. Gets the job done perfectly well and at a fraction of the cost. Will fly again."
Minusy: "Seat size/spacing was tight; rather uncomfortable if you're 6 ft 2 in or taller. I imagine this is always true for economy class on any 12+ hour flight. English on intercom for in-flight announcements was passable to poor at times, but attendants were extremely nice."

Plusy: "The service, it improved dramatically on Aeroflot, during the last 4-5 years."
Minusy: "The food needs improvement, and the plane seemed a bit old. Had two annoying Romanian neighbors behind who were very unhappy about the fact that their last-row chairs din't recline, so they made a scandal when I put mine back but I managed to handle it."

Plusy: "The attention inside, crew are really kind, and food is fairly good"
Minusy: "I couldn't select my seat.. I was in a row where I couldn't move my back, and airplane changed... I was expected to flight in a a321 sharklets, and I finally flight in a a320 who is not so comfortable like the flight from Moscow to novosibirsk"

Plusy: "The crew was wonderful . I really enjoyed their professionalism and courtesy. Entertainments was very good, the aircraft were well kept up and clean. Overall, a very positive experience and I would fly them again."
Minusy: "My only complaint was their "cattle-call" boarding procedure. No boarding by zones or rows made boarding a free for all. Not professional at all"

Minusy: "Drunk Russian passengers and a lot of turbulences :/"

Plusy: "No time-wasting connections and good service."
Minusy: "Airport procedures at JFK tend to take too much time."

Plusy: "Excellent crew and food!"
Minusy: "I liked everything in this trip with finnair"

Plusy: "We had to race to our New York connection in Moscow. Not like."

Plusy: "the entertainment."
Minusy: "four of my flights with this airline were delayed causing me problems and wasting my time. Will not fly this airline again"

"good service on site, but limited ability to contact the airline directly. Kayaks ability to make changes in a reservation is non existent"

Minusy: "Not losing my luggage"

Plusy: "Great service and yummy food."
Minusy: "The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!"

Plusy: "Departed and arrived on time"
Minusy: "Stop the sardine can treatment of passangers"

Plusy: "The crew was nice"
Minusy: "We were boarding later than expected Which caused some stress with connection flight"

Plusy: "Crew is amazing"
Minusy: "Nothing"

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Plusy: "Speedy boarding process, good meal choices."
Minusy: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plusy: "Excellent"

Minusy: "Seats were not very comfortable, although there was enough leg room"

Minusy: "Nice crew. Basic services. Early arrival."

Plusy: "Fast connection in Helsinki!"
Minusy: "Delay in JFK, old aircrafts and mulfunctioned entertainment equipment."

Plusy: "The nicest cabin crew!"

Plusy: "Food."
Minusy: "No audio."

Plusy: "Nice flight"

Plusy: "The shortest flight time between NYC and St. Petersburg Russia. Good connecting time, smooth transition in Helsinki."
Minusy: "I have never used this airline before and as it was highly rated, I was glad to give it a try. The seats were crammed together very tightly, even for me, a short person! So, the flight was uncomfortable. Then the food was poor. The selection of films was uninspired. The service was indifferent, disinterested, ungenerous. There was something meager, miserly in the whole experience. They are obviously maximizing profits at the expense of the customer, who seems totally disregarded. I would not choose this airline again!"

Plusy: "The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft."
Minusy: "Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight"

Plusy: "The new Airbus A350"
Minusy: "Onboard food and drink is quite expensive"

Plusy: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Minusy: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plusy: "All is satisified."

Plusy: "Service, staff, food and beverages all excellent"
Minusy: "Seat was just a little hard when lying on my side"

Plusy: "Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other."

Plusy: "1)Magazine says you under need for modern communication and aiming to improve. There are no chRging ports and no internet. That would help. A little behind the times on that one, do t you think? 2) Getting gangway attached after landing appeared to be very innefficient. Thanks for trying"
Minusy: "Crew great!"

Plusy: "My flight was very pleasant and comfortable. It was one of the few times I was actually able to fall asleep on a plane. I also like that this is the first airline that served me blueberry juice which I thought was good."
Minusy: "My only dislike was that we left 45 minutes late. Maybe it was not a good situation for some passengers who had to connect immediately, but I still made it in time for my connecting flight."

Plusy: "The flight was on time, crew worked really well. The food was okey as usual on Finnair."

Plusy: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."

Plusy: "The option of having a direct flight between Helsinki and Miami. The plane was clean and the seats comfortable."
Minusy: "The flight was 1 1/2 hrs late!!!! This seems to be a regular pattern from what I understand from others who have travelled the same itinerary. Not good if this becomes your reputation. The crew was not very attentive during good service. It was more of a routine / rush job rather than making sure that everybody was served and got what they needed ( had to ask for my dinner as my row was skipped and was never offered coffee before landing). The crew seemed rather young and inexperienced. The food was below average!!!! Especially the chicken patty before landing - seriously!!!!! Why not include a little bit of Finnish / Scandinavian cuisine to emphasize the Finnair brand!!! Entertainment was also below average. There needs to be more variety - especially for the TV selection, which had only 2 options!!! No music and no games?? Also, it would be nice to have access to a flight map. Too few accessible WCs"

Minusy: "There was no reason given why the flight left Helsinki 35 minutes from schedule. Boarding aircraft seem to take a longer time than usual for a full flight. The flight crew during boarding in economy didn't have the push needed to get everyone seated in an efficient manner. The tv screen does not move out far enough to view when the person in front has their seat all the way back. Selection is limited compared to the non stop flight previous from Miami to Helsinki. There isn't an option to view the flight details in flight which is interesting to some passengers. At least have the option."

Plusy: "Comfortable seat and service"

Minusy: "flight # 742 canceled put in another plane, from other provider (LOT) going straight to Chicago; was not ready for it; we arrived at airport 2 hr before time of boarding and were rushed to plane going up in 45 min; very stressful; my daughter cried and we had no time to say good bays to family paid for selected seats - money not returned selected special meal - stayed hungry (8 hr fly) because they were not aware about our special needs; Finnair shold take care of it when canceling flight and putting us with other provider."

Plusy: "Seats larger and more comfortablethan 3xpected."
Minusy: "Food and drink overpriced."

Plusy: "Flight was cancelled at lasy minute. so, all other flights missed. Last minute notification. rebooked on Lufthansa, but wrote wrong codes - more delay."

Plusy: "Very nice crew, Economy Premium seats had enough legroom, not a bad choice of movies on the flight"
Minusy: "Worst food I ever had on a plane (frequent traveler), I would be afraid to feed it to my dog, let alone eat it myself. Barely ate anything, spent most of my flight very hungry. Refused to eat breakfast at all, it was that bad! Please do something about it, it is outrageous to give people garbage like that."

Minusy: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"

Plusy: "A competitive price for tickets. Website easy to negotiate. Staff pleasant."
Minusy: "Having to pay about $35/person to reserve a seat. This was a hidden cost. Very little legroom. Staff did not come around enough with beverage service. Boarding was late and confusing."

Plusy: "Spacious, on time and smooth"
Minusy: "There were no vegetarian options and I was unsure where to select a meal preference. This means that I did not eat anything for the duration of the flight....."

Minusy: "very little leg room for anyone over 6 feet"

Minusy: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"

Plusy: "None of it."
Minusy: "Not getting aisle seat, unpleasant passengers sitting next to me (making faces when I wanted to go to the lavatory from the window seat), group of noisy, drunk and rude young women behind.."

Plusy: "Plane was nice, new, every seat had an entertainment system. Crew was very nice and did their best to accommodate my needing a gluten free meal. *This was an Iberia plane, not an American Airlines plane."
Minusy: "The Iberia web site, and web app were not functioning properly. I want able to save any of my personal information such as phone number or known traveler number. I was unable to select a gluten free meal prior to the flight since the web app and website were not working. I tried calleding Iberia customer support over 10 different times and was never able to speak with a representative. The customer support prior to the flight was non-existent."

Plusy: "Crew were friendly, helpful and efficient Entertainment was very good, especially on outgoing flight"
Minusy: "Broken a/c on one flight, sweating buckets No leg room at all on outgoing 747 Disgusting smelly BO passenger on return flight"

Plusy: "the price was very good"

Plusy: "Nothing"
Minusy: "Flight cancelled after 5h at the airport. Impossible to be booked before 5days..."

Plusy: "Overall a great flight."
Minusy: "Breakfast not their best meal. No tea or coffee served, very disappointing."

Plusy: "Everything was top class!"

Plusy: "Flights were on BA not Finnair"
Minusy: "Ba website did not work properly."

Plusy: "Nothing"
Minusy: "I booked this trip thinking it was with a European carrier - I had specifically wanted to avoid an American carrier. I was unable to confirm my flight online and had to ring because at NO POINT was I sent info that it was AA and not Finnair. I was charge almost $60 for this service because I did not have the right references sent with my confirmation email. T he seats were cramped and uncomfortable, I was unable to pick my seat on any flight and despite my request could not change it. Boarding at Chicago was a farce, none of the ground crew seemed to be in charge and we barely started boarding with 20 mins to takeoff. Needless to say the flight left late and we had to wait to take off, and of course had to wait to land in London."

Plusy: "Head phone jack was not working in my seat."

Plusy: "The entertainment and service was the only plus on this flight."
Minusy: "When I booked my ticket a month in advance, British Airways was going to charge me extra for trying to book my seating in advance. They told me it would be free if I called 24hrs before the flight. I called 24hrs before and they told me they could not book my seats because the airport owned the seating. My first flight was with American Airlines, they gave me a boarding pass, however for my leg with British Airways, I had to go get ANOTHER boarding pass to board the flight. This airline was very inconvenient and I felt scammed booking with them. I would not recommend this airline to anyone!"

Plusy: "Arrived on time. Smooth flight."
Minusy: "Nothing really."