Znajdź tanie loty na trasie Southeast Asia - Kuala Lumpur

Minusy: "Food"

Plusy: "Generally good Flight was operated by Silk Air"
Minusy: "Entertainment score is not meaningful because of the short flight time."

Plusy: "Everything"
Minusy: "N/A"

Plusy: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"

Plusy: "Seats are big as old plane"
Minusy: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"

Plusy: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Minusy: "The food was disgraceful, the entertainment, the quality of the movies was poor.."

Plusy: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Minusy: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Minusy: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"

Plusy: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Minusy: "No negative points"

Plusy: "Excellent"

Plusy: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Minusy: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."

Minusy: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."

Plusy: "Brand new aircraft, excellent service and food"
Minusy: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."

Plusy: "Great service."
Minusy: "Disinfectant smell."

Plusy: "Excellent crew"
Minusy: "My seat was very hard"

Plusy: "Seats more comfortable than premium economy, staff more helpful!"
Minusy: "Food was ordinary"

Minusy: "The desserts. The bun."

Minusy: "Outdated Cabin Fit Out"

Plusy: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Minusy: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Plusy: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Minusy: "20 mins late boarding meant plane left 35 mins late although still arrived on time."

Plusy: "Staff, food and emenities great for economy class"
Minusy: "Inflight entertainment wasn't as extensive as in previous years."

Minusy: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."

Plusy: "Liked the service"
Minusy: "Nothing special."

Plusy: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"

Plusy: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Minusy: "Nothing to mention, all was good"

Plusy: "Was very old plane but was good"
Minusy: "Food and crew was well"

Plusy: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Minusy: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."

Plusy: "I liked there was entertainment"
Minusy: "It was an old tired plane"

Plusy: "The attendants are pleasant to the eye, thats about it."
Minusy: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"

Plusy: "Crew was friendly and whole on ground process was efficient."
Minusy: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."

Plusy: "smooth service with refreshments"
Minusy: "No working seat audio"

Plusy: "Crew service"
Minusy: "Very old entertainment system. Poor screen visibility. Cramped"

Minusy: "breakfast was terrible"

Plusy: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Minusy: "Nothing....."

Plusy: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Minusy: "Economy class isn't great for a long haul flight but the staff make it much more bearable."

Plusy: "Service"
Minusy: "Old planes and screens."

Plusy: "Sound sleep"
Minusy: "N/A"

Plusy: "the flight time was quick , by the time you took off you practically were preparing for landing"
Minusy: "nothing disappointing"

Plusy: "The staff were helpful, once I had complained enough."
Minusy: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."

Plusy: "Singapore service is always outstanding"
Minusy: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."

Plusy: "No fuss flight but lacking that something extra"

Minusy: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."

Minusy: "cramped uncomfortable seats freezing cold"

Minusy: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"

Plusy: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Minusy: "Entertainment interface showing its age."

Plusy: "The ground staff in Sydney!"
Minusy: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."

Plusy: "Good crew, but working with some tired, old equipment."
Minusy: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."

Plusy: "Arrival in Canberra was excellent."
Minusy: "Horrendously uncomfortable business-class seat for a redeye flight."

Plusy: "Movie selection, very helpful crew and good quality food."
Minusy: "Nothing!"

Minusy: "We got drinking water after landing. Would be better to provide some snacks on the way out."

Plusy: "On time, clean smooth ride. Landed early!"

Plusy: "Brilliantly safety-conscious crew but very personable."
Minusy: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."

Plusy: "Crew are efficient and friendly"
Minusy: "Portion of food could have been slightly bigger"

Minusy: "Since no one was in first class and I was in the first row not allowing me to use the restroom Up front when there was a long line in the back seemed rude"

Plusy: "Good meal"
Minusy: "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."

Plusy: "Lovely people. Lovely service. Good food."

Minusy: "Good job"

Minusy: "An hour delay for no expressed reason is not acceptable."

Plusy: "I'm very justifying for the flight."

Plusy: "Airfare was reasonably priced."
Minusy: "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."

Plusy: "love the food"

Minusy: "Getting our bags took a long time"

Plusy: "Services"
Minusy: "Non"

Plusy: "Easy to book, travel and get around with."
Minusy: "The on board snack isn’t great."

Plusy: "Friendly staff overall good experience."
Minusy: "Only issue is there is no alchohol on these flights."

Minusy: "Nothing"

Plusy: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
Minusy: "Vegetarian food option"

Plusy: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
Minusy: "Loved everything"

Plusy: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
Minusy: "None."

Plusy: "Service"
Minusy: "Delay"

Plusy: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
Minusy: "Nothing."

Plusy: "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
Minusy: "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."

Plusy: "Very good"

Plusy: "Very nice"

Plusy: "Crew was friendly and helpful, boarding was easy, flight was smooth"
Minusy: "No entetainment, food just a pretty untasty sandwich"

Plusy: "smooth as silk"

Minusy: "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."

Minusy: "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."

Plusy: "Friendly staff through every step of the way."
Minusy: "Vegan food options would be a wonderful addition. Everything else was great!"

Plusy: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
Minusy: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"

Minusy: "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"

Plusy: "The crew was incredibly friendly, warm and helpful. Excellent service on board the aircraft with comfortable seating. And the meal served was delicious! (I never thought I would say that about food served on an airplane)"
Minusy: "Boarding process was a bit slow and cumbersome, but, to be fair, I noticed it wasn't much different than all my other flight experiences in Thailand."

Plusy: "Ground and in flight service, food, aircraft"

Plusy: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
Minusy: "Nothing that I can think of."

Plusy: "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
Minusy: "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."

Plusy: "Food is good for a short flight. The crew were professional."
Minusy: "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."

Plusy: "Good flight, reasonable price"
Minusy: "Nothing"

Plusy: "Very flight and check-in process"

Plusy: "Everything was first rate and efficient"
Minusy: "Nothjng"

Plusy: "Crew were friendly and did a great job in the short time they had."

Plusy: "Great flight. On time. The crew was polite and professional. Nice experience."

Plusy: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"

Minusy: "Food was with meat."

Plusy: "Such an amazing experience! From start to finish!"

Plusy: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"

Plusy: "New and comfortable plane."
Minusy: "Last call came much earlier than described at check in"

Plusy: "Punktualność"

Plusy: "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."

Plusy: "Such a quick flight Bangkok to Phuket, I wouldn't expect food, especially on Thai Smile which I think is the economy version of regular Thai Air, but they had very neat pre packed snack bags with Shu Mai. Efficient staff, always love flying Thai Air."

Plusy: "Everything was on time."
Minusy: "Entertainment and especially food"

Plusy: "Crew is professional"
Minusy: "The interior in the air craft need seriously to be refreshed."

Plusy: "Crew was great"

Minusy: "Food can be better."

Plusy: "Big plane, excellent entertainment on seat, excellent food, nice crews."
Minusy: "Passengers with children & elderlies should be boarded first for priority, for strict implementation."

Minusy: "Flight GA321 was delayed in Surabaya for almost 3 hours. We came as transit passengers from Denpasar to Jakarta as our final destination and stranded in Juanda airport."

Minusy: "New Aircraft with more seating space"

Plusy: "Everything was good"
Minusy: "Baggage claim in Bali very slow"

Plusy: "All ok"
Minusy: "Bez uwag"

Minusy: "Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours."

Plusy: "Void Jancok"
Minusy: "Void Jancok"

Plusy: "Amazing in business class"

Plusy: "Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense."
Minusy: "There is nothing not to like."

Minusy: "Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most."

Plusy: "On time and good service from. Cabin crew"

Plusy: "Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food"
Minusy: "Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster."

Plusy: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Minusy: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."

Plusy: "Although not asked, I was reseated to a front row seat, which has more space."
Minusy: "Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless."

Plusy: "Service."

Minusy: "Delayed"

Minusy: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."

Minusy: "I purchased 3 legs of a trip on-line and tried daily for 50+ days to make a seat reservation. Occasionally, a screen would appear that stated a fee would be charged. I had no problem with that and was prepared with my credit card to make payment only to be told "oops there was an error" and the transaction could not be completed. I called the Garuda contact number in the U.S. twice and was told there was nothing that could be done from the US and I would have to take care of it when I arrived in Bangkok. I probably will never fly Garuda again so it really will not be a problem."

Plusy: "Other Airlines that sent extra planes to evacuate their patrons!"
Minusy: "Garuda canceling my flight from Bali to Singapore and not rescheduling it for 3 days despite the Airport reopening the next day after a short closure for Volcanic Actvity"

Minusy: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"

Plusy: "Penerbangan lebih cepat dari jadwal"
Minusy: "Penerbangan lebih cepat 15 menit dari jadwl"

Plusy: "Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks."

Plusy: "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Minusy: "That the return flight is overnight so we've had to choose jetstar on the way back"

Minusy: "....the food a little bland - but the constant bringing of refreshments and food made up for this .....overall - great work !!"

Plusy: "Good service, clean plane, friendly staff"
Minusy: "Very small amount of food, no refill on drinks!"

Plusy: "Good food, modern plane, professional staff. Punctual"
Minusy: "N/A"

Plusy: "Crew always courteous"
Minusy: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Plusy: "Flight was good, easy to board, friendly service, reasonably comfortable. On time."
Minusy: "Having to change my ticket was a nightmare. I had to call Garuda in the U.S. and after 45 minutes, was told I had to call Indonesia who took another 45 minutes to process the change. All of this cost time and money, not only for the ticket change but for the calls."

Plusy: "Organised, well turned out, polite and efficient, a refreshing change to British Airways"

Plusy: "Easy and comfortable."
Minusy: "Snack"

Minusy: "This was my mother in law traveling. Upon arrival in Jakarta, no Garuda staff assisted her in changing terminals for connecting flight. Security would not let her in to China Airlines entrance, because her boarding pass was from Garuda. They were telling her to go back to Garuda terminal. My wife had to contact someone at China Airlines to go find her, get her through security, and escort her to the plane which had already boarded!!"

Plusy: "Crew service and punctuality of takeoff/arrival"
Minusy: "Leg room too small"

Plusy: "Garuda Indonesia is just a very good airline."
Minusy: "The bad things is the luggage handling at smaller airports."

Plusy: "Crew members were friendly and helpful"
Minusy: "Knee room was very tight.."

Plusy: "Orderly, on time, efficient boarding"
Minusy: "The meal"

Plusy: "Airline crew on all segments were professional and friendly. Meals were plentiful and tasty. Thanks for getting us there and back safely."

Plusy: "Pretty on time"
Minusy: "The food is bad"

Plusy: "Their lounge in Soekarno Hatta is cozy with a lot of food choices."
Minusy: "Now, they won't give you a choice for the meal. The movie selection has been stagnant for three months. Boarding in Soekarno Hatta is based on first come first based basis, not based on class/membership/row number."

Plusy: "Garuda has come a long way to be voted as worlds best cabin. I'm impressed by the service and the food. It certainly has improved. Certainly will fly again with them."
Minusy: "The only negative feedback was the transit in Depansar whereby luggages have to be claimed when transferred from international to domestic terminal. This is cumbersome and time consuming. As luggage have to be check on again. I do hope they will have auto self transferred in the near future."

Plusy: "Cabin was in good size, crew was friendly and professional, in flight entertainment was top notch."
Minusy: "Boarding was late. When we got to Soekarno Hatta, it took a while before they could open the door of the plane and let everyone out because they were waiting for some equipment (the stairs i'm guessing). Then they put us in a bus which took a loooong time to get to the right terminal. I was sick at that time so this was very inconvenient."

Plusy: "The staff, on time departure and everything was friendly."
Minusy: "Nothing"

Minusy: "Jet Airways (partner company on flight) waited 5 days before putting my lost bag through customs on arrival in India and made me wait 3 hours, after the 5 days, to receive it. They gave no explanation, no apology, and actually sent an employee from another company to deliver my bag after I had waited that long."

Plusy: "That it was all trouble free very simple to book and everyone was very helpful."
Minusy: "All good!"

Plusy: "Service on board as usual friendly and professional"
Minusy: "Flight was delayed for 30 minutes due to late arrival of the same aircraft from Jakarta"

Plusy: "Professional Crew and Excellent Customer Service"
Minusy: "One hour delay"

Plusy: "My two flights , round trip Jakarta / Malang were perfect in every way. Service was impeccable and the planes were the cleanest I've ever flown. I thought it was sweet that kids received a small gift."
Minusy: "There was nothing I didn't like."

Minusy: "The cabin temperature was a bit too warm, I sweated a bit during mid flight from the heat."

Minusy: "Wish there were more English instructions spoken. It was mostly Thai and Chinese."

Plusy: "Great Food, good customer service, quick boarding/deplaning, and the return trip from MNL to TPE was almost top notch."
Minusy: "My entertainment screen was not working nor could the crew get it to work."

Plusy: "They ran things efficiently and staff was cordial and helpful if asked."
Minusy: "I didn't realize I was assigned middle seats for.both legs of my long 20 hour trip. It would have been nice if the person checking me in would have considered assigning me a different seat on at least one of the legs. It was fine just not amazing."

Plusy: "Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight."
Minusy: "Hard to ask for more spacious seating but I will."

Plusy: "Food was good flight was on time"
Minusy: "It was good"

Plusy: "Wide variety of entertainment choices made time go much faster."

Plusy: "Honestly the turbulence really did not make this an enjoyable ride. I actually could not wait for us to late. It was rather petrifying."
Minusy: "The food was not great and again the seldom announcements about turbulence made this a difficult ride."

Plusy: "Got an exit row seat. Lots of leg room."
Minusy: "No complaints."

Minusy: "Dinner served 1130 pm breakfast after 12 hrs peanut snack."

Minusy: "Waiting forceherlchsir at Taipei and boarding plane took all of the 1.5 hour layover. Not very organized."

Plusy: "staff service very good, price is good"
Minusy: "crowded flights. seats too close"

Plusy: "Quite comfortable, met my expectations and I rested. On board team were friendly and helpful."
Minusy: "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."

Minusy: "no place to put pillow/blanket while eating"

Plusy: "I liked the entertainment. But you should really add more child movies and more fun games."
Minusy: "I didn't like the food no offense but terrible."

Plusy: "I left my kindle in the seat pocket. I received an email before I even realized it was missing. The representative assisted me in getting it back and kept checking with me until it was in my possession. Very impressive service!"

Minusy: "I tried to book anew flight by of an emergency at home. Instead I had to fly delta home. Lost a lot of money."

Plusy: "Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained."
Minusy: "A little bigger seat and a bit more leg room would be nice."

Plusy: "We liked the service provided by the crew. The pilot was excellent, as we arrived safely."
Minusy: "I wish the aircraft's seats were a bit wider. (I'm not getting bigger, but space seems to be at a premium.)"

Minusy: "there was not much information at the airport, the flight did not appear on the screen. but when I asked, I get the information."

Plusy: "Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!"
Minusy: "-"

Plusy: "Good overall flight with good service."
Minusy: "No complaints."

Plusy: "cheap ticket will put you in seats that are in the very end of the plane where you will feel most of the turbulence."
Minusy: "you will be the first to go inside and come out last. food is not impressive at sll!"

Plusy: "I've never experienced anything than superb customer service from China Airlines. When feasible, I always opt to go with them, even if Kayak suggests a cheaper flight. I was cutting it close with a flight, and their staff walked me through security, baggage, and straight up to the gate (TPE to Okinawa). Highly recommended."

Minusy: "No food service until last hour of flight. No drink or offered."

Plusy: "Very good seats, good aircraft, good service"
Minusy: "The movie selection was almost the same as 6 weeks ago when I flew the same route"

Plusy: "clean.."
Minusy: "The flight came in late. Its not normal. The crew did not care much and where not nice normal.. They need a fresh look at where they are going."

Plusy: "Your system Kayak in general"
Minusy: "You do not know what has happend to the bookings of your customers. With some routes, I completed my trips, then, you still run marketing email on those. For cancellation, even you still hold my original amount of money once placing booking, then, you charged again the second time for cancellation fees"

Plusy: "Attendants were polite and helpful"

Plusy: "Very nice flight crew"
Minusy: "Food didn't agree with me"

Plusy: "The crew was attentive and helpful! Good was served three times over this incredibly long flight. It wasn't horrible or delicious as it is airplane food."
Minusy: "Wish the seats were more comfortable."

Plusy: "I very much enjoyed the flight! The airline staff were incredibly friendly and helpful. They were kind and went out of their way to offer water bottle refills; a huge plus on such a long flight! The meal I requested was vegan and good. There were no loud announcements, bright lights or interruptions for many hours during the flight: very relaxing for sleeping and reading. I will absolutely be flying with them again."
Minusy: "The seats were not 'incredibly' comfortable, I'm a smallish woman and felt a little cramped, but overall it was pleasant. Just bring a puffy jacket or back pillow. I wish the juice and beverage selection were more varied (healthy options) and that they used more sustainable and environmentally friendly practices❗️My food came with a single-serving water cup that I requested they keep though I think even unused it was thrown away..."

Plusy: "The SIN / TPE flight had a nice, new A350"
Minusy: "Bathrooms on the SIN/TPE flight were really dirty. The leg rest is too protruded even when not deployed."

Plusy: "Good seat comfortable get more room for my Legs"

Plusy: "comfortable seating and leg room, great selection of movies for entertainment."

Plusy: "The food, the plane."
Minusy: "Was delayed twice from Ho chi Minh city to Taipei and from Taipei to New York. I didn't miss the flight though"

Plusy: "I really liked the good selection of movies and my individual screen."

Plusy: "It really was a fine flight. The complaints are minor."
Minusy: "The seat-back entertainment systems were more annoying than the usual ones. Hard to read words on the display. The drink service used quite small cups, smaller than the ones that seem to be universal otherwise, and she only filled it 2/3 of the way!"

Plusy: "Airport lounge"
Minusy: "Nothing"

Plusy: "Overall, it was a complete service. Crew was attentive, good entertainment, even though it was a short flight they offered pillows and blankets; nice experience."
Minusy: "I understand they prepare the food according to the region where the flight takes places, but maybe they can have a different option for those who enjoy more western food when flying in Asia, or vice-versa ."

Plusy: "Upon check in, my request for an emergency exit row was granted. Chilly, but worth it!"
Minusy: "They ran out of chicken meals, and I did not prefer the fish option."

Plusy: "Entertainment like new movies are great to watch"
Minusy: "Crew must be aware that some passengers only speak & understand English."

Plusy: "comfort of premium economy seating in 777 ER300"
Minusy: "Food service not that good."

Plusy: "Though this was a long flight, it didn't feel unbearable at all. I had plenty of leg room, the food was just right, the service from the staff was very pleasant, and there was barely any turbulence."
Minusy: "Nothing I can think of off the top of my head. Everything was fine."

Plusy: "China Airlines has decent food menu and on-board entertainment. Overall a good flight experience."
Minusy: "I just hated the frequent delays."

Plusy: "I loved that my knees didn't touch the seat in front of me. As a tall girl and a 12hr flight that would not have been comfortable at all."

Plusy: "food"

Plusy: "The flight I was on was leaving at 1:45AM. It took about 15-20 minutes to check in our bags and there were about 75 people ahead of us. We didn't wait at all for TSA, just walked up and there was absolutely no line. The China airlines staff was very nice and helpful. Also, there were screens on the headrest in front of us and they had new tv shows, music and movies all for free and they even provided earphones."
Minusy: "The seats could have been a little more comfortable but it wasn't unbearable."

Plusy: "nothing"
Minusy: "the service from flight attendants and gate members"

Plusy: "schedule was still on time inspite of airport deficiency."
Minusy: "waited for an hour inside the plane for take-off due to damaged airport runway assigned seat had poor leg room as expected when you are in economy was not assigned a seat for connecting flight to LA until we reached Taipei's pre boarding area. when we did we got the last 2 rows in the plane - 71 D & E. Turbulence is more pronounced. My head was shaking"

Plusy: "Aircraft, aircraft crew ,"
Minusy: "Boarding desk , online offers , offers with clear explanations"

Plusy: "sorry had to cancel due to covid-19"
Minusy: "sorry had to cancel due to covid-19...still waiting for refund ??"

Plusy: "Business Class Seats were comfortable"

Plusy: "Luxury and spacious toilets"
Minusy: "Amount of food was not enough from Hong Kong to Abu Dhabi."

Plusy: "every thing from the new plane until arrive it was amazing"
Minusy: "nothing every thing i like it"

Plusy: "Good crew Seats good"
Minusy: "Earphones plug difficult to fit Toilet cleanliness not adequate on occasion"

Plusy: "Etihad crew are awesome. The A380 is the best plane in the skies"
Minusy: "Free upgrade to business class? Because everything was perfect!"

Plusy: "The food was good."
Minusy: "The legroom was inadequate."

Minusy: "It’s an old flight with improper seats and seating arrangements ..flight has dull ambience.the food menu most of items were same as of my losangles abudhabi flight .."

Plusy: "Everything was great. Crew was very nice. Food good. Not too crowded."
Minusy: "Seems like the plane needed to be retired compared to others. The tech was old."

Minusy: "the food .there is only one choice of meal there is delay time from AUH to beirut"

Plusy: "Flight was very comfortable from boarding to landing."
Minusy: "Food was just very normal and lack variety. Should provide more options."

Plusy: "The staff were so helpful and friendly. Such a lovely bunch"

Plusy: "It was a smooth flight."
Minusy: "No entertainment but only slightly over 1:30 so it wasnt that bad. Someone stole my cell phone and Vapor between Manila and Kuwait after my hand carry bag was checked in."

Plusy: "That me and my son had a extra seat each"
Minusy: "Wasn't served any food at all. And I had to go and get my own water from the staff"

Plusy: "Nothing"
Minusy: "Plane was not comfortable and looked dingy. Food was awful. Service was subpar."

Plusy: "Absolutely LOVELY crew. I'm a frequent flyer and my journey from Bangkok to Abu Dhabi was amazing. Thank you! Everything was very good with except for the screen: on both planes, it didn't work but it was exceptional in experience. We got 5000 miles as a compensation.."
Minusy: "The screen /server didn't work, but it was exceptional in experience."

Minusy: "Flight delay with no reason for two hours which made me cancel another flight and wait for another five hours in transit and pay a huge amount of money to reschedule flight. Medicore plane on a long flight of seven hours from abu dhabi to kuala lampur. Cabin crew not helping. Bad toilets."

Plusy: "Everything was geeat!"
Minusy: "None."

Plusy: "Staff were very friendly."
Minusy: "Checked in online and booked seats that had extra legroom. When boarding the plane seats had been changed and we were separated. Not happy about it. Agree with other reviewers re Abu Dhabi, not the most pleasant experience in the connections hall. A bit all over the place!"

Minusy: "Was not allowed to board flight, had to purchase a second d ticket, told no seats available until Sept 17 which was a lie, after an additional charge of $750.10. Could not reach customer service. Ended up buying a ticket with another airline. Would like some reimbursement in this."

Plusy: "Gets you where you need to be"
Minusy: "Broken entertainment, very uncomfortable seats, a feeling that economy is not that important to them despite the fact tickets are not exactly economy! Horrible dated beige colours everywhere and dated planes"

Plusy: "Cleanness - friendly staff -"
Minusy: "Landing."

Minusy: "Bad food"

Minusy: "Customer service in Abu Dhabi was terrible. The flight itself was average at best. It was nothing like I expected. I will not fly Etihad again."

Plusy: "I liked the service and ease of the whole process."
Minusy: "Nothing."

Minusy: "Food was bad"

Minusy: "Very cramped plane (for a 787 Dreamliner)... though I am a bigger fellow, it must be said. The window seat was almost unbearable."

Plusy: "Loved the amount of leg room in economy class. Also impressed with the number of entertainment options, especially the movies. The things provided in each seat (blanket, pillow, socks, etc) were very generous and nice as well."

Minusy: "Food was not good and too salty. And the saltiness made everyone thirsty and we were only offered one small cup of water at a time.Flight attendants were not friendly and didn't want to be bothered."

Plusy: "Quick flight"
Minusy: "Seating is tight"

Plusy: "The crew were good and accommodating, this was the only positive."
Minusy: "the Food is the worst ever, i had better experience on an economy class with a budget airliner. on the 4 sectors i had with Etihad, it was breakfast menu no matter what time it was and it was the same choices which had to do with a form of eggs. i opted not to be served. the plane is old, seat is not functioning well, entertainment screen was not touch and had to be operated with the remote which was not working. really it was a huge disappointment. may be Etihad reserve their good stuff for the European and American sectors. I will never fly Etihad business unless I have no choice."

Minusy: "the plane from Bangkok to abu dhabi was delayed which miss my flight from abu dhabi to Bahrain waiting over 9 hours to fly into Bahrain basically the flight sucked."

Plusy: "Doskonała profesjonalna linia lotnicza"

Plusy: "Znakomita załoga - przyjacielska, konkretna, pomocna"

Minusy: "Not enough servings of water. Tiny planes with little legroom"

Plusy: "all things like"
Minusy: "nothing"

Plusy: "Service is excellent But movie collection is very small Usually 5 regional Indian movies should be there. But only 1 or 2 regional movies r there No spicy snacks There are only bland snacks"

Plusy: "The airplane, the staff, the whole service."
Minusy: "Nothing."

Plusy: "There was a technical problem on the airplane before we take off. The plane was in delay around 90 min. Captain of the plane was very reasonable in problem explanation, and we can feel that safety was on first place. All praise for captain and for the crew for very professional behavior."

Plusy: "Quality Airline Excellent service Food was also great"

Plusy: "The airline was amazing, food was on time and good. I'll be honest and say this was one of the better airlines I have flown."

Plusy: "Good service. On time. Comfy lie-flat seats"
Minusy: "On bok-aug night time flight rich Arab family with two nannies and 3 kids in b class. Kids did not have their own seats. Kids terrorized the entire cabin. Parents could not care less. Flight attendants helpless."

Plusy: "i have nothing to like in the flight."
Minusy: "no service you can call ten time if they come one time you lucky.very very roud crew and very discrimination place.also when i was fly los angeles to abu dhabi the guy name muhammad threat me many time for food he made mistake on my food and top on that he was threating me i hope some one in this air line take care of this but i'm not sure any one going to care for this and he was saying he is supervisor."

Plusy: "Bording was fast"
Minusy: "The frequent delays in departures The behavior of the canb staff was not good Specially with Arab and Asian people"

Minusy: "Too cold in the airplane"

Minusy: "The food was just ok here. And if you sit in the rear it is cold by the time or gets to you."

Plusy: "It got me from my home country to my destination."
Minusy: "The movie selection was just mediocre...other airlines have much better (wider selection) & newer films. Also the flight attendants never woke me up for my 2nd meal, even though I very clearly used the sleep-mask provided that said "wake me up for meals" written in all over the front. I don't understand why this system was set in place if your cabin crew aren't going to use it...? Also did not like the mango custard -- was a bit weird. I'd recommend just plane/vanilla custard -- these flavors are much more widely appreciated by everyone. Mango is too quaint, even for those requesting hindu-vegetarian meals."

Plusy: "Crew are nice and friendly with huge smiles on their faces. They are happy crew and make their clients happy pessengers. Great service :) We will fly with Etihad again."
Minusy: "My screen doesn't work. Plane is bit old. Lavatory is smelly."

Plusy: "It's a long flight, I don't know how you could improve the comfort factor. The crew were friendly and helpful."
Minusy: "More water needs to be offered."