Znajdź tanie loty na trasie Bangkok - Kuala Lumpur

Plusy: "Singapore Airlines has everything worked out for you before you land. That's a great help. The stewardesses were just phenomenal and endlessly polite. I will definitely use them again."
Minusy: "As much as I normally nitpick something, I literally have no criticism at all of Singapore Airlines. Everything they did was a step above everyone else."

Minusy: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."

Plusy: "Entertainment"
Minusy: "Crew miss my drink"

Minusy: "Nothing much"

Minusy: "Seats after 1st hr, will feel uncomfortable"

Plusy: "Crew was attentive and made extra effort to meet special requests from passengers."

Plusy: "Same as above on SIN-BKK"
Minusy: "Next time in B787 Dreamliner"

Plusy: "Kindy flight attedances,,smooth boarding,,delicious food"
Minusy: "Nothing"

Plusy: "Entertainment system ok"
Minusy: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."

Minusy: "My moslem meal selection wasn’t provided onboard"

Plusy: "Generally good Flight was operated by Silk Air"
Minusy: "Entertainment score is not meaningful because of the short flight time."

Plusy: "Well organized boarding, friendliness of staff, food service"
Minusy: "Flight was delayed by about an hour."

Minusy: "The toilets were a little unsanitary."

Minusy: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"

Plusy: "Movies selection was great."
Minusy: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."

Plusy: "The Staff was very friendly."

Plusy: "Entertainment ok but not newest, boarding smooth, food ok"
Minusy: "Long waiting time for baggage, food not exceptional"

Plusy: "My neighbor"
Minusy: "Fight war delayed and we got a security check upon arrival"

Plusy: "Brand new aircraft, excellent service and food"
Minusy: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."

Plusy: "Great service."
Minusy: "Disinfectant smell."

Plusy: "In flight entertainment systems"
Minusy: "I had beef with mashed potatoes but I found the beef was quite tough."

Plusy: "Arrived"
Minusy: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."

Plusy: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Minusy: "baby crying throughout the flight"

Plusy: "Staff was polite and accommodating"

Plusy: "Amazing service!"
Minusy: "N/a"

Minusy: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"

Plusy: "But I got to take Qatar airline and the service was great"
Minusy: "Almost missed the flight, havent noticed the passengers in prior"

Minusy: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."

Plusy: "Service is the best among the airlines I’ve ever taken"
Minusy: "Never ever get free upgrade"

Plusy: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Minusy: "Nothing to mention, all was good"

Plusy: "Boarding ok, timely departure. Food very good for plane food."
Minusy: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."

Plusy: "smooth service with refreshments"
Minusy: "No working seat audio"

Plusy: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Minusy: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."

Plusy: "None"
Minusy: "Crew"

Plusy: "Superb service throughout from check in to on flight."
Minusy: "Seat on outbound had a slight issue."

Plusy: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Minusy: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

Plusy: "the flight time was quick , by the time you took off you practically were preparing for landing"
Minusy: "nothing disappointing"

Plusy: "Very helpful and polite staff"
Minusy: "Old B777-200 with small personal screen. And they don't have pillows on board."

Plusy: "crews are energetic and warm welcoming passengers."
Minusy: "aircon temperature is too hot for seat 50H area."

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "Consistently good food."
Minusy: "Entertainment system sometimes froze, didn't remember where I was in the movie."

Plusy: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."

Minusy: "The video screens need to be upgraded"

Plusy: "Had a row to myself to stretch out. Not crowded, no wait for bathrooms. I like the warm washcloths after we settled in and before meals. Plenty of blankets and pillows."
Minusy: "Food was ok, not super high quality."

Plusy: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Minusy: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."

Plusy: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Minusy: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."

Plusy: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Minusy: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."

Plusy: "I enjoyed the entertainment, food, boarding was easy, crew gave a warm welcome and was comfortable"
Minusy: "I'm good with everything as there was really no down side"

Minusy: "Earphones were poor and when replaced still did t work well"

Minusy: "We got drinking water after landing. Would be better to provide some snacks on the way out."

Plusy: "Brilliantly safety-conscious crew but very personable."
Minusy: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."

Plusy: "Crew are efficient and friendly"
Minusy: "Portion of food could have been slightly bigger"

Minusy: "Since no one was in first class and I was in the first row not allowing me to use the restroom Up front when there was a long line in the back seemed rude"

Plusy: "Good meal"
Minusy: "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."

Plusy: "Lovely people. Lovely service. Good food."

Minusy: "Good job"

Minusy: "Excellent price generous luggage allowance."

Minusy: "An hour delay for no expressed reason is not acceptable."

Plusy: "I'm very justifying for the flight."

Plusy: "Airfare was reasonably priced."
Minusy: "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."

Plusy: "love the food"

Minusy: "Getting our bags took a long time"

Plusy: "Services"
Minusy: "Non"

Plusy: "Easy to book, travel and get around with."
Minusy: "The on board snack isn’t great."

Plusy: "Friendly staff overall good experience."
Minusy: "Only issue is there is no alchohol on these flights."

Minusy: "Nothing"

Plusy: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
Minusy: "Vegetarian food option"

Plusy: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
Minusy: "Loved everything"

Plusy: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
Minusy: "None."

Plusy: "Service"
Minusy: "Delay"

Plusy: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
Minusy: "Nothing."

Plusy: "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
Minusy: "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."

Plusy: "Very good"

Plusy: "Very nice"

Plusy: "Crew was friendly and helpful, boarding was easy, flight was smooth"
Minusy: "No entetainment, food just a pretty untasty sandwich"

Plusy: "smooth as silk"

Minusy: "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."

Minusy: "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."

Plusy: "Friendly staff through every step of the way."
Minusy: "Vegan food options would be a wonderful addition. Everything else was great!"

Plusy: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
Minusy: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"

Minusy: "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"

Plusy: "The crew was incredibly friendly, warm and helpful. Excellent service on board the aircraft with comfortable seating. And the meal served was delicious! (I never thought I would say that about food served on an airplane)"
Minusy: "Boarding process was a bit slow and cumbersome, but, to be fair, I noticed it wasn't much different than all my other flight experiences in Thailand."

Plusy: "Ground and in flight service, food, aircraft"

Plusy: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
Minusy: "Nothing that I can think of."

Plusy: "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
Minusy: "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."

Plusy: "Food is good for a short flight. The crew were professional."
Minusy: "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."

Plusy: "Good flight, reasonable price"
Minusy: "Nothing"

Plusy: "Very flight and check-in process"

Plusy: "Everything was first rate and efficient"
Minusy: "Nothjng"

Plusy: "Crew were friendly and did a great job in the short time they had."

Plusy: "Great flight. On time. The crew was polite and professional. Nice experience."

Plusy: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"

Minusy: "Food was with meat."

Plusy: "Such an amazing experience! From start to finish!"

Plusy: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"

Plusy: "New and comfortable plane."
Minusy: "Last call came much earlier than described at check in"

Plusy: "Punktualność"

Plusy: "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."

Plusy: "Such a quick flight Bangkok to Phuket, I wouldn't expect food, especially on Thai Smile which I think is the economy version of regular Thai Air, but they had very neat pre packed snack bags with Shu Mai. Efficient staff, always love flying Thai Air."

Minusy: "Flight delayed. Please be punctual if can’t be earlier."

Plusy: "Nothing"
Minusy: "No delays"

Minusy: "Flight delayed."

Plusy: "Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up."
Minusy: "Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again."

Plusy: "Enjoyed buying extended leg room"
Minusy: "Water should be a standard on a 4 hour flight"

Plusy: "Flight was short"
Minusy: "Seats are very tight if you are over 5’6"

Plusy: "Amazig Airplane"

Plusy: "Crew were good"
Minusy: "Flight was late."

Plusy: "Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous"

Plusy: "Not sure if I have much trust in the crew. Most of the female crew would walk past passengers who had their seats reclined or in the toilets and other situations and wouldn’t notice (during take off and landing) and the guy would come past later and do her job for them. Ground staff in Bangkok"

Plusy: "we were on time and landed ahead of schedule."
Minusy: "nowhere to store our cabin luggage"

Plusy: "Can't complain"
Minusy: "Cheaper? :) !"

Plusy: "Head rest not comfortable. Short distance okay not long one."
Minusy: "Plane is old i think. Take off and landing time plane some shaky and sound not pleasant."

Minusy: "Music or movie will be good."

Plusy: "Clean"
Minusy: "I am not sure why they were delayed."

Plusy: "Good price. Was on time, seats were comfortable, helpful staff"
Minusy: "No use of headphones 30 minutes before take off and arrival"

Plusy: "Everything worked"
Minusy: "Nothing"

Minusy: "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."

Plusy: "Overall it was a good flight."
Minusy: "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."

Plusy: "Crew on Singapore airlines were very helpful, friendly and accommodating."
Minusy: "They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again."

Minusy: "Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them"

Plusy: "Nice aircraft, on time departure and arrival"
Minusy: "reclining seats only in business class, not lay flat. pay for everything except the bathroom"

Plusy: "Nothing"
Minusy: "Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination."

Plusy: "comfortable seat"
Minusy: "No TV on plane"

Plusy: "very nice while Landed and take off."
Minusy: "We did not order any foods. No suggestion."

Plusy: "i did not see any entertainment."

Minusy: "The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later."

Plusy: "Price"
Minusy: "Everything but the price. Worst customer service ever!!!"

Plusy: "Being a budget airline, you really get what you pay for. Seats do not recline. Minimum legroom. I was thankful that it was only a 1-hour flight"
Minusy: "Stiff, uncomfortable seats without controls. Just adequate legroom for a 5’3” person"

Plusy: "Affordable biz class"
Minusy: "Really poor food and flight was delayed 2 hours both ways"

Plusy: "check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early"
Minusy: "equipment could use refurbishment"

Plusy: "The cost was cheap"
Minusy: "There wasn't much room for someone who is 6'4''"

Plusy: "Cheap"
Minusy: "Disorganized boarding"

Plusy: "Nothing to like"
Minusy: "How can the the airline serve such terrible food that smells of processed plastic!!! It is served burning hot and unedivle."

Minusy: "They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason"

Plusy: "Good value. Some leg room in Biz."
Minusy: "Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap."

Plusy: "Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed"
Minusy: "Delay in delivering baggage"

Minusy: "This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again."

Minusy: "Going from one hot country to another so had no need for a winter coat... it was so cold on that flight I caught a cold"

Plusy: "They were very professional, polite and helpful"
Minusy: "Nothing"

Minusy: "I had lost my luggage from Singapore to Maldives’s airport"

Plusy: "Scoot Business is excellent value for money. 35 seats at the front of a Dreamliner with comfortable seats and some recline. The flight took off on time and landed in Sydney on time. I will go again."
Minusy: "Not much really. It does not compare with Business on the national carriers but at half the price what do you expect?"

Plusy: "We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again."

Plusy: "Early alert that flight was going to be 5 hours late."
Minusy: "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."

Plusy: "On time"

Plusy: "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."

Plusy: "On time. Service on board simple. Crews are friendly"

Plusy: "It was all great. Paid extra for the quiet area. Worth it"
Minusy: "Nothing."

Plusy: "Nothing other than punctuality."
Minusy: "After boarding started there was no Aircon the flight was boiling hot and hugely suffocated. Also so many mosquito surely need better service."

Minusy: "Boarding was quite messy as flight was delayed but many passengers were not informed. Only one service officer was being bombarded with questions from passengers when it would save so much trouble just making a proper announcement in the first place. Boarding queue also merged with another flight departing at a similar time, causing a massive bottleneck. Whilst on board, pre-ordered food was not served with cutlery and it took another 15 mins to get the attn of the stewardess to get the cutlery served. Would have been faster to just get it myself."

Minusy: "Less adders to the advertised price"

Minusy: "comfort, food"

Plusy: "I like nothing about your customer care service"
Minusy: "Provide efficient customer based service to ensure customers can contact you when they need to make changes to their reservation."

Plusy: "Extra leg room space"
Minusy: "Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets"

Plusy: "Zdecydowanie na plus nowy Boeing B787-900,samolot roczny,czysto i komfortowo. Mila i życzliwa obsługa..."
Minusy: "Akurat w tym locie LO68 z Singapuru do Wawy brak napoju typu Cola lub Pepsi bez cukru...Poza tym all ok"

Plusy: "Szybko,sprawnie i planowo...Lot trwajacy niespelna 2,5 godz...Samolot czysty i z dzialającą klimą...Polecam JetStar..."
Minusy: "Brak..."

Plusy: "The stewardess was very friendly!"

Plusy: "Crew very efficient, seating comfortable compared to other Spore-KL Budget flights."

Plusy: "Few flight attendant were cool"
Minusy: "Free luggage"

Minusy: "The staff from check in counter assistance should be polite ."

Minusy: "Last min purchase so a bit expensive"

Plusy: "Flight on time"

Plusy: "Good checkin"

Plusy: "Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew."
Minusy: "Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing."

Minusy: "Not even water"

Plusy: "Todo bien"

Plusy: "Friendly crew quick and uneventful flight"
Minusy: "At check in our family was separated all over the plane. When querying after receiving the boarding passes told can’t do anything until he jestar supervisor put us in the same row. The plane was barely a third full so bit of effort from the initial staff would have helped."

Plusy: "Because the flight is so short it is hard to evaluate. But overall it was smooth and quick."
Minusy: "It was a little hard to determine which zone was boarding when you came in midway. Had to wait a while to figure if your rows were called to board or not."

Plusy: "The detail of booking didn't show has paid bag fee.so confuse .And also kayak keep on asking want checking bag....."

Plusy: "Not a thing..."
Minusy: "No overhead storage for the front 2 premium rows, Luck we got there early for the second row seats. The people in row 1 had there hand carry stowed well back and ended up being the last off the plane..."

Minusy: "Flight delay"

Plusy: "NOTHING!"
Minusy: "We had to pay over $165 USD for luggage. On a 7hr flight we cldnt even get water w/o paying for you"

Plusy: "Nothing"
Minusy: "My girlfriend and I purchased tickets on Kayak to Malaysia. The price seemed decent and we got the hours we wanted...there was no option to add baggage when I was booking the ticket so I assumed the baggage was included (like on many international flights.) When we got to the airport, our flight was over two hours delayed...We wanted to switch to another flight instead because we had a whole day planned, but they said because it was through a third-party we were not able to do that and there was no way to contact kayak directly. So we were forced to wait and when we went to go check in our luggage they tried to charge us $60 for 15 kg and $20 for every additional kilogram. They said it was too late to get the online price (which was half of that amount) My luggage was 25 kg which amounted to an additional $200 which ended up costing MORE than my round trip flight. Jetstar is the worst airline I have ever flown. I emailed kayak for a refund or some customer support after the nightmare we dealt with ON New Year’s Day and still have yet to hear back about this matter. Going back to solely booking airlines directly or through Expedia because at least you can get in touch with them when things go wrong."

Minusy: "No complimentary drinks on flight. Not even water. $4 for bottled water."

Plusy: "Quick boarding"
Minusy: "Try a little tenderness. To be charged for water is insulting. No leg room is torture. I won’t fly with or recommend you to anyone."

Plusy: "Arrived"
Minusy: "2hrs too late, no food, no drinks"

Plusy: "The crew was nice and accommodating since my wife and I weren't seated together as requested when booking."
Minusy: "Paid extra for checked bags. Had to pay for any food or drink on the flight (never heard of this before). Flight was delayed 2 hours and 15 minutes and then didn't even start boarding until well after that time...3 hours late after arrival. I get that you don't want to inconvenience two sets of customers but when I booked the 1:30pm flight intentionally instead of the 3:30pm it was really irritating to see that flight leave an hour before mine."

Plusy: "not too much"
Minusy: "one checked bag for an international flight is extra. I flew on JetStar airlines from Singapore to Manila I made a purchase $35 body spray with in the airport in Tokyo. I was told before boarding my JetStar flight that I could not keep my gifts because of the size of the bottles. I do not believe that this is fair due to the fact that I connected directly from Tokyo to Singapore. When I purchased the gifts in Tokyo I was allowed to board the flight. Is it anyway possible that I can resolve this issue?"

Plusy: "Timely, courteous Pilot Crew"
Minusy: "No beverages ! Not even free water. That's really cheap. Service staff needs to be more polite, friendly and professional."

Plusy: "Check in good"
Minusy: "Tread passenger like live stock"

Minusy: "I had only one baggageto check in and was forced to pay 30 min before the boarding time."

Plusy: "One of the most comfortable and spacious airline seats I've traveled in."
Minusy: "Can't think of anything."

Plusy: "On time"
Minusy: "Could not print my boarding pass in advance and had to run around for a while"

Plusy: "The crew was great, all smiles and helping hands. They did what they could with what they have available."
Minusy: "My fellow passengers sucked. The seats are budget (expected) but the fellow behind me couldn't seem to grasp that I can feel his knees jabbing into my lower back through all 2.5 or so inches of leather and padding. The guy was shorter than me but felt the need to slide down in his seat to prod me in the back. Being a budget airline, many of the other passengers are families looking for a deal. Many of these families are burnt out and don't bother trying to rein in their toddlers at all anymore."

Plusy: "The initial price tag"
Minusy: "Hidden fees for assigned seat, bags weighing more than 7kg, boarding the flight from the back to front."

Plusy: "Nothing"
Minusy: "Outrageous baggage fees. I paid over $200 USD for 2 bags. This was so much more than the actual flight itself. I was never told how crappy Jetstar's baggage policy was and I will never fly them again. In fact, it makes me bitter with Kayak even though it doesn't necessarily reflect on you. You should never recommend this airline EVER AGAIN!!"

Plusy: "Our flight was delayed but the staff was professional and made an effort"

Plusy: "I liked that the flight was on time, more or less"
Minusy: "International flight charges for luggage; not stated at time of booking and therefore got overcharged at the check-in counter."

Plusy: "Check in and staff on ground and in the air"

Plusy: "You get what you pay for. So if u don't pay for water you don't get it. It conserves but at the same time, is the company that poor??"
Minusy: "Nothing complimentary is offered. Not even water for a 3 hour flight. The flight attendants were ok, if that. As one was making announcements he used double entendres that are not necessarily family friendly. Excessive and unprofessional. We will definitely choose NOT to fly this airline again."

Plusy: "Crew were very nice"
Minusy: "The coffee was bad"

Plusy: "No reason given for delayed flight. Asked to chafe to earlier flight, they were going to charge total flight cost again. Terrible service!"

Plusy: "It was all good."

Plusy: "It is a discount airline, be prepared to be nickeled and dimed to death"
Minusy: "Baggage allowance, it is only 15 kg with a hefty charge for overage."

Minusy: "Was reallocated a Malaysians Airline flight due to missing connection entirely due to Qantas delays. That flight was also delayed departing Singapore. Overall a horrific flight"

Minusy: "wanted to charge 900% more than the ticket cost for overweight baggage, ridiculous"

Plusy: "On time"
Minusy: "Seat space not so comfort."

Plusy: "Seats were comfortable and crew nice. On time."
Minusy: "I paid for four seats but only needed one. NO REFUND AND THEY CHARGED FORTY DOLLARS TO CHECK ONE BAG! Couldn't even get water complimentary. I understand seats non refundable but could have at least allowed one bag as goodwill gesture."

Plusy: "Seats were comfortable On time"
Minusy: "Flight gate information Very poor in-flight service No meal or snack in two hour flight"

Plusy: "Not much except for the price"
Minusy: "They are low cost and up charge for everything"