Znajdź tanie loty z Sofii do Krakowa

Plusy: "Good AC - very important, calm and nice atmosphere. Very friendly staff."

Plusy: "Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago"
Minusy: "2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich."

Minusy: "We were packed like sardines! My flight made me want to retire from traveling!"

Minusy: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."

Plusy: "Crew"
Minusy: "Screens need update, mis functions on equipment"

Plusy: "The transfer after the flight was very helpful."
Minusy: "Entertainment was absent."

Minusy: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."

Plusy: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Minusy: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"

Plusy: "Same as above- wonderful crew, smooth take off and landing Very pleasant flight attendants the entire flight Service was great"
Minusy: "Again / wish all airlines had more comfortable seating in economy clas"

Plusy: "The crew was very helpful & friendly"
Minusy: "The a/c or fans were on too high"

Plusy: "The attendants were great. Flight was clean and nice."
Minusy: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."

Minusy: "Seats recline too far so know leg room. I could not eat my meal."

Plusy: "Excellent crew and service"

Minusy: "None"

Plusy: "Special GF meals care on board, friendly staff, good food and drinks"

Plusy: "Professionalism of the crew"
Minusy: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"

Plusy: "Good and fast service"
Minusy: "The size you allow for the hand baggage is insufficient"

Plusy: "Short flight and they handed out chocolate"
Minusy: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Minusy: "It was a 2 hour 40 minute flight. No entertainment."

Plusy: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Plusy: "check-in at Kloten,wheelchair assistance, boarding, food, bar, general service, uneventful flight, in short: THE WHOLE TRIP Peter Hz"

Plusy: "Great service"
Minusy: "Super slow boarding. Long lines at check in"

Minusy: "I liked everything except the airplane itself, which I hated. I was fortunate enough to get an exit row on my long flight going over; I did not get lucky on my way home. The flights between Zurich and Brindisi were more comfortable than the long haul flights. The long haul flights are abominable and should be outlawed by governments as they are currently configured. The boy next to me literally could not fit his legs/thigh bones in the space provided by his seat. I did okay as I am not tall, until the woman in front of me decided to lean back. It is not her fault, however, though I thought nasty things about her and periodically tried to dig my knees into her back to get her to lift up her seat. The fault belongs entirely to Swiss Air, which chooses to treat human customers as steerage. The only thing that made the experience worse was the impossibility of choosing my seat online for my return because I had only a smart phone with not-great wifi available. Choosing one's seat should not be dependent on having good wifi and a computer, however. It is bad practice to "sell" seat choices. The families around me were not able to sit together because of this shoddy, greedy practice on the part of the airline. It is also not fair, subsequently, that other passengers are faced with giving up the seats they've chosen, or been given, to assist families in sitting together. Honestly, the extent of the greed on the part of airlines nowadays is astonishing. What used to be a thoroughly enjoyable way of traveling has become an ordeal at best."

Minusy: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "Great"

Plusy: "Service was remarkable - food far superior! Will be my airline of choice going overseas."

Plusy: "Everything"
Minusy: "Check in"

Plusy: "Most things were great"
Minusy: "Flight was delayed and almost missed my second flight"

Plusy: "easy check-in, fast boarding, one of the few airlines still offers free refreshments on board"
Minusy: "not sure of where to queue for boarding for many people"

Plusy: "Short flight"
Minusy: "The tram ride to the plane"

Plusy: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Plusy: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Plusy: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Plusy: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Minusy: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."

Plusy: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Minusy: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."

Plusy: "The crew was very nice, I felt bad for them as people were constantly complaining."
Minusy: "The tv's did not work, was extremely disappointing."

Plusy: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Minusy: "Seats a little close together but not terrible."

Minusy: "Boarding was chaotic Crew was friendly but rarely came through Offering water during a 12 hr flight Also did not enforce "shades down" during the The night And did not respond to call lights"

Minusy: "Delayed"

Plusy: "The food, the crew, and the smooth landing"
Minusy: "The seats. Kind of uncomfortable"

Minusy: "No me gusto . porque quando compre las pasajes con ustedes por la pagina me decia q estaba incluydo 1 maleta de 23 kg y otra de mano 8 kg. por el precio total pagado y cuando llegue ñas mañetas no estavam incluydas y tuve que pagalas. Yo ley las condiciones de mi pasaje y me daba exactamente esto que tenia derecho a las maletas. Grande falla de ustedes. ya no comprare mas con su compania K"

Plusy: "Very clean"

Plusy: "Everything was great.... The food , crew was fantastic , nice friendly stuff ! Very happy with the flights"
Minusy: "Well not really! I can only say negative things is the seats but is not Swiss is all airlines !!! Zero space for your legs"

Minusy: "NA"

Minusy: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."

Minusy: "Everything"

Minusy: "Boarding was awful. It was not claear where the line is for the business class and for the econom class."

Plusy: "The service was very good."
Minusy: "The seats were very UNconfortable. The entertainment system was limited."

"Change the menu to include meat. Also no hard liquor is available even for purchase."

"There could be some more leg space in the economy class."

Plusy: "Customer service by the crew"
Minusy: "Lufthansa still charges full price like usual, but on a 8+ hour flight to serve a cat size meal of pasta soaked in some pesto sauce is unacceptable! Thank god I had lunch at Frankfurt before departure! Covid-19 should not be an excuse for lack of services! I work for a company which falls into the Essential business category and despite the pandemic we NEVER EVER compromised with the top quality of our product! I am so dissatisfied with Lufthansa and what they have become, pale shadow of a great company, very sad...."

Minusy: "I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!"

Plusy: "Cabin crew were great."
Minusy: "Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer"

Plusy: "Incorrect carrier! I missed the flights because of them !!!"

Plusy: "The crew was professional. The process of sharing information about gate changes was very well organized."
Minusy: "Seats were not comfortable. Seat pockets were torn and poorly designed. Electrical connections were not working. Choice of entertainment is limited. Food choice ran out before service came to the end of the plane."

Plusy: "The boarding was a pleasant experience and we got to check in our hand luggage."
Minusy: "The vegetarian food options were a little strange."

Plusy: "No crying babies around :-)"
Minusy: "It was cold on the flight IAD->LAX, there was a cold stream coming from the storage bins, and no food. Food was bland and too little on the transcontinental flight."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Minusy: "Entertainment didn’t work"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "The crew"
Minusy: "The sandwiches"

Plusy: "Service efficiency."

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "The crew was very accommodating."
Minusy: "I wasn't aware beforehand that I could request a dairy free meal."

Plusy: "Staff was friendly and service was on a exceptional level"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "The serviice was very good enjoyed traveling with this company."
Minusy: "The tv screen was outdated and difficult to use. The headphones were very outdated and did not like that there was no option to use my own headphones because of the aux option not availble."

Plusy: "Great service, smooth, on-time flight."

Minusy: "A little older aircraft and seat was very warned"

Plusy: "The crew was really nice"
Minusy: "The flight was delayed, there was no TV or any other entertainment"

Plusy: "Comfortable seats"
Minusy: "The raisin muffin was very old"

Plusy: "No problems, it was a quick and easy flight. Crew was great."
Minusy: "No entertainment (due to short flight). As with all airlines, economy is incredibly cramped."

Plusy: "Crew was nice, Feel safe"
Minusy: "We left Frankfurt over hour late, no entertainment at all, small plains have usually few big TVs on the sealling there was nothing."

Plusy: "Arrived safely; good selection of movies; sound reasonable."
Minusy: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."

Plusy: "Smooth flight. Great food and drinks. Very helpful staff."

Minusy: "Plane was old and had no in flight entertainment"

Plusy: "Snack and crew were great"

Minusy: "Opóźnienie lotu"

Minusy: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"

Plusy: "Nothing"
Minusy: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Everything as expected"

Plusy: "everything"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Good customer service"
Minusy: "Not much leg room for 6'2" tall man like me"

Minusy: "Personnel and food was great."

Plusy: "Service, friendly crews. Everything."
Minusy: "Simply the best.Thank you."

Minusy: "Smaller plain"

Plusy: "Punctuality! Everything was on time. For a short fly like this one could hardly ask for more."

Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."

Minusy: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Plusy: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Plusy: "The crew was professional & friendly"
Minusy: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Plusy: "Great atmosphere, crew was excellent!"
Minusy: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Minusy: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Plusy: "Great crew."
Minusy: "Ran out of business class meal. Substituted a Econ class."

Plusy: "Fantastic gate agents!"
Minusy: "The food was terrible."

Plusy: "Friendly crew"
Minusy: "Can’t think of anything"

Plusy: "Crew were great"
Minusy: "Refreshments"

Plusy: "The crew are amazing! Attentive and friendly."
Minusy: "The seats could have been bigger."

Minusy: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Plusy: "Lovely crew, very helpful"
Minusy: "N/A"

Minusy: "Larger meals."

Plusy: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Minusy: "No downsides at all"

Plusy: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Plusy: "Gaps between seats are very narrow."
Minusy: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plusy: "MCR airport Mert & Greet parking was smooth and efficient."
Minusy: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Plusy: "Crew was excellent -kind nice and very attentive"
Minusy: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Minusy: "Very slow service at checkin, was not even available when I arrived at the airport"

Plusy: "Flying with KLM is a pleasure"

Plusy: "Snooth and efficiënt with a KLM service"
Minusy: "No entertainment"

Plusy: "Nice flight ...was comfortable travel ...good food.Thanks"
Minusy: "No such things"

Plusy: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Minusy: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Professional crew. Good boarding."
Minusy: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Plusy: "Food and staff behaviour"
Minusy: "Entertainment"

Minusy: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Plusy: "Entertainment"
Minusy: "Food and one bathroom out of service makes an awful flight"

Plusy: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Minusy: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Minusy: "Food"

Plusy: "Booked extra room seat which gave me good room for seating"

Minusy: "Delayed!"

Plusy: "Decent seat size. Sorta slept the whole flight."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "They stole my money"

Plusy: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Minusy: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Plusy: "My bagage broke"
Minusy: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Plusy: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Minusy: "I don’t like the limited choice of drinks on these short KLM flights."

Plusy: "Thankful for coffee being served without charge. Not all airlines do that."

Minusy: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plusy: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Minusy: "Nothing!"

Plusy: "Loved the service...everything was excellent"
Minusy: "The bus class seat was a bit narrow at the feet"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

"It was so helpful to be able to board the plane front and back. It makes it so much faster. It was also helpful announcements were made in French and English. I cannot thing of anything that would have made that short flight better."

Plusy: "Poor"
Minusy: "Poor"

Minusy: "The food was not as usual."

Plusy: "Nice crew"
Minusy: "Not loose my luggage:)"

Plusy: "I"

Plusy: "The crew was perfect"
Minusy: "No wi fi on the plane."

Plusy: "The sear was messy they didn't clean it it was full of pieces of bread."
Minusy: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Minusy: "Delay in take off 45 min!!!!"

Plusy: "Nice and attentive crew."
Minusy: "Seats not comfortable in premier economy."

Plusy: "Crew memebers"
Minusy: "Nothing"

Minusy: "New variety of food"

Minusy: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Plusy: "Not much, seats are super uncomfortable"
Minusy: "Better code sharing with KLM"

Plusy: "Crew very professional"
Minusy: "Boarding was a little confusing"

Plusy: "Good crew, as usual with Air France."
Minusy: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Minusy: "Boarding clusterf..."

Minusy: "Couldn’t understand announcements"

Plusy: "Food and drinks very good"
Minusy: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Plusy: "Good food and crew"
Minusy: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Plusy: "Nice staff. Flight on time."
Minusy: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Plusy: "The airplane"
Minusy: "Nothing"

Plusy: "Lot"
Minusy: "Nic"

Plusy: "The crew was very gentile."
Minusy: "No enterteinment on the plane."

Plusy: "The crew were polite and friendly"
Minusy: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Minusy: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Minusy: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Minusy: "Na"

Plusy: "Friendly crew, good meal and entertainment"
Minusy: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Plusy: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Plusy: "The crew worked hard, but the food was below the French standards."
Minusy: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Plusy: "More experienced, professional crew, better food and service."
Minusy: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."

Plusy: "Quiet! No noise-canceling earphones needed. Delicious food."

Plusy: "Boarding this large plane went relatively quickly and orderly."
Minusy: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Plusy: "Staff"
Minusy: "We were 2h late"

Plusy: "nice drink selection on board flights"
Minusy: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Plusy: "I liked the food, the crew, the service"
Minusy: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Minusy: "Please see comments above about this flight."

Plusy: "Average"
Minusy: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Plusy: "Faster"
Minusy: "Waited a while before take off."

Plusy: "The service was very professional."
Minusy: "Everything went well."

Plusy: "Punctual, not crowded."
Minusy: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Plusy: "Short & easy flight"
Minusy: "All ok"

Plusy: "it was cancelled so they got me on the next flight on Turkish"

Plusy: "Crew was welcoming"
Minusy: "Space between the seats was too small."

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Plusy: "General air of professionalism is reassuring"
Minusy: "Food, crew appear rushed"

Minusy: "Opóźnienie"

"Całokształt obsługi"

Plusy: "szybko jak zawsze"
Minusy: "Wypelnianie dokumentow wymaganych przez polski rząd dla cudzoziemców nie znajacych jezyka....otrzymuja strony a4 drobnym drukiem tylko po polsku,bez tlumaczenia, a zaloga byla dzis ze wszystkich stron, tylko nie z Polski.Nie wiedzieli takze, czy osoby podróżujące tranzytem maja je wypełniać, czy tez nie."

Plusy: "Flight left on time and left early"
Minusy: "Endless sales in cabin of duty free items"

Minusy: "Nie było włączone ogrzewanie przez co było bardzo zimno."

Plusy: "Quick boarding."
Minusy: "The seats are just not comfortable in the slightest. There is no room. No where to put your legs."

Minusy: "Lot opóźniony o 1h, zero informacji wcześniej na lotnisku, brak wyjaśnieniem i przeprosin ze strony Ryan Air"

Plusy: "Spore - jak na Ryanair - odległości między rzędami foteli, czyli sporo miejsca na nogi."
Minusy: "Lot był opóźniony ok. 20 minut, mało komfortowa była odprawa i boarding z uwagi na warunki na Terminalu 2 w Lizbonie."

Minusy: "Nie wpuścili na pokład bo był błąd w nazwisku,"

Plusy: "Miękkie lądowanie."
Minusy: "Bardzo wysoka temperatura na pokładzie - są to odczucia wielu pasażerów. Mimo opóźnienia gate został otwarty planowo co skutkowało 40 minutowym czekaniem w korytarzu."

Minusy: "Opóźnienie ponad 40 min."

Minusy: "Przewożnik bardzo słaby.opóżnienie w obie strony.Fotele na baczność,komfort do kitu. Nigdy więcej nie polecę Ryanair."

Minusy: "We did not make this flight due to an unrealistic connection time. We had to buy a new ticket to get to our destination."

Plusy: "The crew on the plain were great"
Minusy: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."

Plusy: "Punktualność, skuteczność."
Minusy: "Długie kolejki do odprawy bezpieczeństwa i na pokład."

Plusy: "Comfortably seats and more reliability."
Minusy: "It’s a classic ryanair flight. Need I say anymore!"

Minusy: "W samolocie było zdecydowanie za ciepło"

Plusy: "boarded the plane to find it looking like there had been a kids party. food all over the seats and floors, rubbish under the seats. pilot was barely competent making a harsh fumbling landing"
Minusy: "disgusting plane"

Plusy: "Cheap easy way to fly"
Minusy: "Creamed way too many people on bus at airport. Boarding way hectic and crowded"

Plusy: "Przybyliśmy na miejsce 25 minut przed czasem!!!!"
Minusy: "Nic :)"

Plusy: "Crew was professional and well organised."
Minusy: "N/A"

Plusy: "Exellent start and landing! Bravo pilots!"

Minusy: "Zdecydowanie regulamin Ryanair w przypadku kiedy chce się zmienić kierunek lotu, datę bądź pasażerów. Ceny z kosmosu, zdecydowanie ostatni raz kupiłam u Was bilety"

Minusy: "Punktualność"

Plusy: "The price of the ticket was cheap..."
Minusy: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."

Plusy: "Załoga super, bardzo miła obsługa klienta"
Minusy: "Spóźnione loty, zawsze zostaje lęki nie smak niestety"

Plusy: "Mimo to że mój poprzedni lot był spóźniony, dzięki profesjonalizmu pracowników lotniska Kraków zdołźylem na lot do Oslo - Torp"

Minusy: "The flight attendant was actually reading from the shopping catalogue.. it was actually annoying and I couldn’t relax during the flight."

Plusy: "Profesjonalizm załogi"

Plusy: "Zwłaszcza lądowanie - bardzo delikatne :)"
Minusy: "Opóźnienie ponad 1 godzinę!"

Plusy: "Trafilo mi się super wygodne miejsce w pierwszym rzędzie."
Minusy: "Ciagle zawracanie głowy proponowanymi przez obsługę usługami, ale wiem ze dzięki takim zabiegom linie mogą sobie pozwolić na oferowanie tak atrakcyjnych cen za loty :)"

Plusy: "The "sales" gets a little old. Duty free, lotto tickets, food, drink...…."

Minusy: "Diverted"

Plusy: "miła odprawa i załoga pokładowa"
Minusy: "kolejki i czekanie na wejście (mimo priority) bardzo głośne zachowanie pasażerów - dzieci oągłdały głośno filmy bez słuchawek, rodzice mniejszych dzieci pozwalali im wrzeszczeć dla zabawy, niektórzy dorośli krzyczeli do siebie"

Plusy: "The cheap price"
Minusy: "Check in, ticket check, linking up, boarding process, etc.... Everything was done miserably poor, that way, I believe Ryan Air can make more money by getting people will purchase priority boarding, etc! That said, and as I stated above, the crew was fine."

Plusy: "Sprawnie, bez niespodzianek, o czasie, miła załoga"

Plusy: "Bardzo miła obsługa, co zaskakujące w znacznej przewadze męska."
Minusy: "strasznie dużo handlu"

Minusy: "Odwolany"

Plusy: "Cena"

Minusy: "Food was not offered and there was no entertainment but over all the flight was fine."

Plusy: "Wszystko sprawnie i szybko"

Minusy: "2 hours 36 min late no refreshments or apologies additional hour on the tarmac, no money penalty"

Plusy: "New aircraft lavazza stong coffee"
Minusy: "All was good"

Plusy: "Nic"
Minusy: "Wszystko. Zwlaszcza trzymanie ludzi w samolocie na pasie startowym przez 1.15h . Brak dostatecznej ilosci jedzenia i napojow na pokladzie."

Plusy: "Nothing"
Minusy: "Severe delays, poor comms, priority boarding means nothing when we’re all piled into the same bus and there’s a scrum for the stairs into the plane."

Minusy: "Odlot opóźniony o 3h."

Plusy: "Crew"
Minusy: "Having to pay fee for airport check in."

Plusy: "We arrive safely"
Minusy: "There was a delay in boarding but no communication from any of the five members of staff at the boarding gate as to why. I also purchased priority boarding but we were not seperated from the crowd."

Plusy: "On time"

Plusy: "Lot nie był opóźniony, bardzo miła załoga oraz profesjonalizm usługi."
Minusy: "Na lotnisku w Krakowie trzeba było BARDZO długo czekać na walizki. Pociągi z lotniska w Krakowie na dworzec główny jezdzą co godzinę co jest niedopuszczalne. (Przez długi czas oczekiwania na walizki spóźniłem się na pociąg)"

Plusy: "Odprawa"
Minusy: "Opóźniony lot o 1 godzinę. Brak jakiejkolwiek informacji o opóźnieniu. Brak jakichkolwiek przeprosin."