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Minusy: "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"
Plusy: "Nothing to like"
Minusy: "No entertainment, un friendly crew, terrible food"
Plusy: "The crew was very professional and courteous."
Plusy: "My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!"
Minusy: "Cost of extra bag. Also size limit for overhead carryon"
Plusy: "The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful."
Plusy: "Thank you for waiting for us. We were delayed. I appreciate not missing our flight."
Plusy: "Lost the luggage"
Minusy: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Minusy: "The connection time was too long"
Minusy: "Swiss does not know how to handle their own problems and hurt passengers in the process."
Plusy: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Minusy: "Two of the flight attrendants in our area were in a bad mood and it showed."
Plusy: "The crew was very nice and very good. They served the evening meal very promptly. They could have made another trash run prior to everyone trying to sleep for the night flight."
Minusy: "The coach seats are narrower than any I have encountered and they are very close to the rows in front and behind. Not comfortable at all."
Plusy: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Minusy: "The food standard seemed to be lowered a little bit, but still very well prepared."
Minusy: "Delayed, bad entertainment system, lost our luggage"
Plusy: "Both times I flew with Swiss airlines it’s been great! Food is pletntiful, staff is very kind."
Plusy: "On time and good service!"
Plusy: "On Board Service"
Plusy: "Everthing was great!!"
Plusy: "Very courteous attendants."
Minusy: "Boarding is a mess There is no order at all That delays the flight"
Plusy: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."
Minusy: "They left my bag in Switzerland"
Minusy: "Roughest flight ever, many people got sick, too much turbulence to fly"
Plusy: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Minusy: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."
Plusy: "nice chocolate."
Minusy: "The tv screen for my seat was semi-broken, and the UI for it was poorly designed or just old. Lufthansa was much better."
Plusy: "It was a great flight. Even the food wad good, especially the snacks!"
Plusy: "Everything. They are in their own class."
Minusy: "Flight cancelled so I didn't like it at all"
Plusy: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Minusy: "The flight was an hour late, causing us to miss our connecting flight."
Plusy: "Crew was great."
Minusy: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Plusy: "Once staff arrived all went well."
Minusy: "The flight was scheduled for about 1pm and we arrived with another connecting flight to the Athens airport at 8am as that was our only choice. No staff arrived until 11am to check people in and take baggage. We were flying business and would have liked to check in earlier and make our way through security to the business lounge but could not and had to wait for three hours. It would have been nice to have one person on duty."
Plusy: "Good food, friendly staff"
Plusy: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Minusy: "I would have loved a video"
Plusy: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
Plusy: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Minusy: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."
Plusy: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Minusy: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."
Plusy: "The plane was remarkable and the service was excellent!"
Minusy: "The wifi on the plane was horrible."
Plusy: "Friendly staff"
Minusy: "This aircraft should be retired long time ago"
Minusy: "Should be clear whether meals contain nuts."
Plusy: "The food, the crew, and the smooth landing"
Minusy: "The seats. Kind of uncomfortable"
Plusy: "The crew was excellent. The food was pretty good and service was frequent even in economy."
Minusy: "The seats are too close to each other. The couple in front of use reclined the entire flight and they were nearly in our laps. We could not get in and out of our seats to stretch. The flight attendant needed to ask them to sit up during meals so that we could eat."
Plusy: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"
Plusy: "Professional and polite crew and comfy seats."
Minusy: "Boarding was a mess, late as usual and with no organization of any sort. Terminal E in Zurich has no air conditioning, so you wait in heat and no air. Also who came up with the design to put toilets upstairs where you ave to go using small and crowded hallways."
Plusy: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Minusy: "I found the movie selection a bit limited for such a long flight."
Plusy: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Minusy: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"
Plusy: "Great flight crew, on time performance"
Minusy: "Seats could be more comfortable"
Minusy: "seats were small and uncomfortable"
Plusy: "Cabin crew was very nice and organized."
Minusy: "Flight delayed , and while waiting for long time I was not sure which gate to wait infront."
Plusy: "Very friendly crew, clean airplane."
Minusy: "Nothing. They did excellent job."
Plusy: "Seat was very comfortable. Crew was great."
Minusy: "very rude and extremely racist group. I will not fly them again."
Minusy: "Seating is extremely cramped"
Plusy: "entrance with classical music! staff was friendly. probably in top 5 flights"
Plusy: "On time & clean"
Minusy: "Can’t really say"
Plusy: "The crew was good , funy , atentifly and kind."
Minusy: "Was ok."
Plusy: "Amazing crew"
Plusy: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Minusy: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"
Plusy: "Curious crew."
Plusy: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Minusy: "The snacks are super small, which isn’t unexpected when the flight time is so short."
Plusy: "Everything was just right."
Plusy: "Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!"
Minusy: "Everything was very smooth, except that the seats were not very comfortable!"
Plusy: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Minusy: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."
Plusy: "The crew was superb. Extended leg room seats had a lot of legroom. Good wines, decent dinner."
Minusy: "Very strict carry on policies, much strictet than US carrieers, primarily by weight. Known traveler numbers (Glibal Entry) were not askrd at the time of online check in and ad a result, TSA Pre didnt show up on out boarding passes. Agent at the counter coulsnt dix it euther. Surprisingly, very disappointing breakfast."
Minusy: "Can’t like it if you missed it!!"
Minusy: "First there were problems with the plane... then it got delayed... I missed my connecting flight... now it’s 2 am I have a wedding to get to in 4 hrs and I finally just arrived ."
Plusy: "A bit more leg and knee room."
Minusy: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"
Minusy: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"
Minusy: "The worst airline, customer service ever"
Minusy: "Food is appauling!"
Minusy: "Not enough room in the seat"
Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("
Plusy: "Crew was courteous"
Minusy: "No information on delay given until boarded."
Plusy: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Minusy: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."
Plusy: "Ground crew was very kind"
Minusy: "My ordered vegetarian meal was missing on the way back :("
Minusy: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."
Plusy: "Flight Attendants super friendly as well as ground staff in Salzburg."
Minusy: "Seats a little tight."
Plusy: "Got to destination safe and sound and was thankful for that!"
Minusy: "Boarding was messy. Food was ick- "chicken" tasted like a grade d boiled chicken nugget, terrible texture. Ladies on flight were kind, although not terribly helpful. Movie selection was pretty small and lots of Rated R movies, hard to find anything in the middle (not kids, but not adult)."
Plusy: "I loved the music while boarding the plane. All staff members were very nice."
Minusy: "The flight was delayed but due to efforts of the pilot we were on time!"
Plusy: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."
Minusy: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"
Plusy: "Flight was on time ,"
Plusy: "Boarding was easy. We took off a bit late, but landed on time. Staff was responsive."
Minusy: "Mediocre breakfast. Entertainment wasn't great."
Plusy: "Service beyond expectations"
Plusy: "The seat was comfortable."
Minusy: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."
Plusy: "My waffle and coffee"
Minusy: "Very small seats with hardly any legroom. Flight delayed 2 hours. Nasty attendant told me my bag was too big for overhead compartment. It wasn't."
Plusy: "The staff was very pleasant"
Minusy: "Very crowded plane!"
Plusy: "The overall flight wads excellent."
Minusy: "Boarding on the return flight was poorly handled as there was no organized boarding."
Plusy: "Made everything easy, stayed on time, clean."
Plusy: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."
Plusy: "The crew were friendly and fine. No problem with boarding etc"
Minusy: "The seat comfort and closeness of the passengers is terrible. And makes for a stressful and painful flight."
Plusy: "Good service overall"
Plusy: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Minusy: "I have no negative comments about this flight. Everything went well."
Plusy: "The flight was smooth and the staff was great."
Najszybszy lot na wakacje. Szkoda, że LOT zrezygnował z tych covidowych "charterów".
Jak zaznaczyłam we wcześniejszej opinii , przez wasz błąd nie mogłam wejść na pokład samolotu
czysty i nowoczesny samolot
Podczas lotu zabrakło napojów, stewardesy bywają opryskliwe.
Nowiutki samolot, płynny lot, super system rozrywki na pokładzie (filmy itp na telefonie / tablecie pasażera), b.przyjemna przekąska, napoje i ciastka. Dawno nie latałem LOTem, było miłe zaskoczenie.
Minusy: "Jest ok polecam"
Minusy: "Jest ok polecam"
Plusy: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Minusy: "Food could have been better."
Minusy: "Plane was delayed"
Plusy: "Delayed without explanation"
Minusy: "Lot był opóźniony o godzinę, wiele osób nie zdążyli na swoje dalsze loty do Europy."
Plusy: "sympatyczna załoga"
Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"
Plusy: "I loved food and entertainment: they had a lot of alternative film offers (not just same old hollywood, but Korean or Russian films, etc.). We arrived 30 min ahead of schedule too!"
Minusy: "The seats were very uncomfortable, but maybe anything would be uncomfortable during a 9 hour flight. Also, I wish the crew were offering water in between meals as well."
Plusy: "Generous service, excellent vegetarian meals (my special order), excellent telephone help prior to flight."
Minusy: "Delayed boarding time with no information or updates provided, touch screen didn't work, bathrooms dirty toward end if flight."
Minusy: "Zamiast bezpośrednio lecieć do Tel Avivu, poleciał najpierw do Warszawy aby dobrać pasażerów. Lot wydłużył się o ok. 2 godziny."
Minusy: "Zdecydowanie za mała ilość jedzenia,jak na lot który trwał prawie 12 godzin...Brakowało przekąsek...Na śniadanie makaron,z sosem beszamelowym?Zbyt "obiadowo",Jak na posiłek na start...Pieczywo,wędlina,jogurcik,może jajecznica...bylyby lepszym rozwiazaniem.Ale,i tak nie ma co narzekać..."
Plusy: "We landed in Minsk and then got back to WAW with not reason given after 7h witong and flight time"
Plusy: "The aircraft."
Minusy: "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"
Plusy: "było opóźnienie i nie podobało mi się to"
Plusy: "Quick problem solving with the delayed flight."
Minusy: "Again, lost baggage is an incredible inconvenience."
Minusy: "Samolot mały mało miejsca na nogi"
Plusy: "Complimentary upgrade to business class - wonderful!"
Minusy: "Delightful service and food."
Minusy: "Wymienic beznadziejna obsluge przez nie uprzejmie stewardesy"
Plusy: "Opóźnienie bez ważnej przyczyny ponad 1h"
Plusy: "The crew was friendly but it was obvious they were poorly trained."
Minusy: "Everything needs improvement for this airline to measure up to western European standards. I will avoid them as much as possible fro now on."
Minusy: "Po ostatnich doświadczeniach z LOT Polish Airlines chyba nie będę korzystał z tych linii. Jakość obsługi bardzo przeciętna, a cent jak azjatyckich i bliskowschodnich linii lotniczych."
Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."
Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."
Minusy: "Lot jak zwykle opóźniony"
Minusy: "Ponad 1h opóźnienia"
Minusy: "Tragiczna jakość samolotu, tragiczny serwis z Rumunii"
Plusy: "Dużo miejsca na nogi"
Minusy: "Bagaż zagubiony"
Minusy: "My entertainment screeen froze in first 40 min of flight, the food portions were tiny"
Minusy: "- Boarding: was rainy and is quite complicated when you need to take the bus; All the other difficulties were more related to the weather. However, for a ~260 EUR flight, the lack of comfort and basic food were unexpected."
Minusy: "Lines for checking in and for boarding were very disorganized and people were butting in front of people who were there longer. The plane seating was too close to each other. More room is needed."
Minusy: "They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline."
Minusy: "W trakcie prawie czterogodzinnego lotu, operator - LOT - nie zapewnił darmowego posiłku (poza kawą/herbatą i wodą oraz małym wafelkiem), choć cena biletu nie była niska. W dużym samolocie i przy przednich trzech czy czterech rzędach klasy quasi business, toaleta z przodu samolotu była przeznaczona tylko dla pasażerów podróżujących tą klasą. Nie wiem, dokąd zmierza PLL LOT, ale nie jest to dobry kierunek. Odprawa opóźniona, lot również."
Plusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"
Minusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"
Plusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT"
Minusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT. Obsluga moze zaoferowac tylko wode.."
Minusy: "Crew was having dificulty communicating in English."
Minusy: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Plusy: "787 Dreamliner is comfortable and feels more spacious."
Minusy: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Plusy: "The airplane is 737 dream liner Bombardier and is well ventilated and operated smoothly. Looks very new. Flight staff are excellent."
Minusy: "The layout of the airport is not conducive to walking around before boarding. Could not use the airport lounge as a result."
Minusy: "Nie było włączone ogrzewanie przez co było bardzo zimno."
Minusy: "Una linea area dedicada a transoprtar mercancia humana. No se porque no le cobran por respirar en el avion. No es para las peronas que esperan atencion."
Minusy: "Lot opóźniony o 1h, zero informacji wcześniej na lotnisku, brak wyjaśnieniem i przeprosin ze strony Ryan Air"
Plusy: "Spore - jak na Ryanair - odległości między rzędami foteli, czyli sporo miejsca na nogi."
Minusy: "Lot był opóźniony ok. 20 minut, mało komfortowa była odprawa i boarding z uwagi na warunki na Terminalu 2 w Lizbonie."
Minusy: "Zmarzłem. Kawa parzona."
Plusy: "Miękkie lądowanie."
Minusy: "Bardzo wysoka temperatura na pokładzie - są to odczucia wielu pasażerów. Mimo opóźnienia gate został otwarty planowo co skutkowało 40 minutowym czekaniem w korytarzu."
Plusy: "Friendliness of crew."
Plusy: "On time"
Plusy: "Dużo miejsca na nogi / ale to dodatkowo wykupione miejsce na nogi. Ma to sens przy dużym wzroście."
Minusy: "W takie upały mogli by dawać wodę za darmo."
Plusy: "The crew were friendly"
Minusy: "Entertainment but it was a short flight"
Minusy: "W samolocie było zdecydowanie za ciepło"
Plusy: "Załoga pomogła mi znaleźć zgubioną kurtkę. Byli bardzo mili."
Minusy: "Brak miejsca na książkę/telefon przy siedzeniach np. z przodu na siedzeniu przed pasażerem."
Plusy: "Nothing about the flight did I like"
Minusy: "If I had flown with a better airline Ryanair are appalling"
Minusy: "Zdecydowanie regulamin Ryanair w przypadku kiedy chce się zmienić kierunek lotu, datę bądź pasażerów. Ceny z kosmosu, zdecydowanie ostatni raz kupiłam u Was bilety"
Plusy: "Got us from a to b."
Minusy: "No announcements or apology for lateness of slight by 1hr 15 mins No tunnels direct to plane from gate. Long flights of stairs from gate to tarmac. 10 minutes queuing on tarmac to board plane. No priority for those like us with child under 3 yrs we were always in the back of the queue. Coach from plane to terminal twice overfull and nowhere to sit with 2 year old child with slippery and wet floors. Lack of seating room uncomfortable journey. Vastly overpriced food and drinks on plane, not priced in £s so unable to pay."
Plusy: "Maria, the beautiful, friendly flight attendant. Manuel was also really nice."
Minusy: "The surprise cabin bag fees. They should tell you this information at the check-in desk, not as you're about to board the plane."
Plusy: "Załoga Ok, sam lor bez zastrzeżeń."
Minusy: "Brak informacji czemu stoimy i nie odlatujemy planowo."
Plusy: "miła odprawa i załoga pokładowa"
Minusy: "kolejki i czekanie na wejście (mimo priority) bardzo głośne zachowanie pasażerów - dzieci oągłdały głośno filmy bez słuchawek, rodzice mniejszych dzieci pozwalali im wrzeszczeć dla zabawy, niektórzy dorośli krzyczeli do siebie"
Plusy: "though the plane is small the process of boarding is smooth & efficient"
Minusy: "seating is small."
Minusy: "Nothing Nothing Nothing Nothing Nothing Nothing Nothing"
Plusy: "Bardzo miła obsługa, co zaskakujące w znacznej przewadze męska."
Minusy: "strasznie dużo handlu"
Plusy: "Ship flight arrived 20 minutes before"
Minusy: "Big person on very small space Disturb quite a lot"
Plusy: "Odprawa przebiegła bardzo sprawnie, żadnych większych opóźnień"
Minusy: "Strach ze ten lot mogl zostać odwolany"
Plusy: "the tickets were very cheap"
Minusy: "the departure was dine with about 1 hour delay"
Plusy: "Vluchten waren mooi op tijd. Voor deze low cost service kan ik alleen positief zijn."
Plusy: "Profesjonalna i sympatyczna kontrola bezpieczeństwa na lotnisku w Balicach. W odróżnieniu od Pyrzowic jednak można kontrolować kulturalnie i w poszanowaniu prywatności."
Minusy: "Znowu prawie 90 minut opóźnienia. Obawiałem się, że nie zmieszczę się w godzinach pracy wypożyczalni samochodów w Alicante."
Plusy: "Ogólnie to tylko miła obsługa jest na plus, reszta to porażka."
Minusy: "Nie dość, że lot był opóźniony, to zmieniono bramkę na oddaloną od pierwotnej o kilometry, trzeba było się cofnąć do sali odlotów, później dwa przystanki kolejką i jeszcze maszerować dobre 400m. Jak już wsiedliśmy, to pilot zakomunikował, że postoimy przy terminalu jakieś 40 minut, bo korytarze powietrzne zwężone, czy coś w tym rodzaju. Na ciepło posiłki tylko po starcie. Masakra jakaś."
Minusy: "I was already checked in and when I got to the counter they told me that I was not checked in even though I had my boarding passes printed. Almost lost he plane. They lost my luggage’s and very very very bad customer service. Would not recommend it."
Minusy: "Odlot opóźniony o 3h."
Plusy: "Lot nie był opóźniony, bardzo miła załoga oraz profesjonalizm usługi."
Minusy: "Na lotnisku w Krakowie trzeba było BARDZO długo czekać na walizki. Pociągi z lotniska w Krakowie na dworzec główny jezdzą co godzinę co jest niedopuszczalne. (Przez długi czas oczekiwania na walizki spóźniłem się na pociąg)"
Minusy: "We were delayed by an hour. There was no where to sit and there was no information about what was happening. Onboarding was chaotic. The luggage masters where not by the plane when passengers where ready to board so people just went up without handing in their luggage."
Minusy: "Did not receive email on Having to print tickets beforehans and had to pay in insane fee plus another fee for 1kg overage on my luggage. By far the worst airline!"
Plusy: "Odprawa bez problemów, przylot przed czasem, miła obsługa."
Minusy: "Nie mam zastrzeżeń do tego lotu i przewoźnika, wszystko ok."
Minusy: "Duże opóźnienie i złe wyrównanie ciśnienia w kabinie przy podchodzeniu do lądowania/ wrzask dzieci i godzinne dochodzenie do właściwej słyszalności dorosłych/"
Plusy: "Piękne widoki nad lotniskiem w palermo. Bardzo miły i komunikatywny pilot! Punktualnie i profesjonalnie"
Plusy: "Brakowało mi polsko języcznej obsługi. Na locie krajowym to powinien być standard."
Plusy: "szybki sprawny lot"
Minusy: "Troche dziwnie wyglada sytuacja z tym ciaglym nagabywaniem do zakupów, np perfumy w dobrej cenie, a może zegarek, troche jak na targu w Egipcie :)"
Plusy: "Dobrze i na czas"
Plusy: "The flight was easy; no issues."
Minusy: "No USB charging ports on the airplane."
Plusy: "bezposredni lot"
Minusy: "boarding polegajacy (i to priority) na czekaniu na stojaco przed drzwiami prawie 1h...to brak dobrej organizacji oraz brak jakiegokolwiek szacunku do pasazera...poza tym gdzie tu pririty??"
Plusy: "Komfort 2 Samolotu był lepszy nie pierwszego - więcej miejsca"
Minusy: "Na lot z Modlina musiałem czekać około 1.5h przy czym musieliśmy wymienić samolot z powodu awarii (awarię mogę zrozumieć ale to po co siedzieliśmy przez godzinę w samolocie i nie informowano nas dla czego jest niedopuszczalne) prze to ledwo zdążyłem na kolejny lot"
Plusy: "Voucher na jedzenie"
Minusy: "3 godzinne opóźnienie"