Nie poleciałem bo samolot bie zaczekał na transfer 5 minut
Lufthansa sobie nie radzi
Obsługa miła i pomocna, jedzenie bardzo dobre.
Obsługa miła i pomocna, jedzenie bardzo dobre.
Plusy: "The crew positive attitude"
Minusy: "We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board"
Minusy: "Unexpected $100 baggage fee for second checked baggage"
Minusy: "Seats recline too much making leg room more nonexistent than ever"
Plusy: "Crew was wonderful. Food and drinks was good."
Minusy: "More movies in Russian language, or with English subtitles"
Minusy: "Every thing, from the crew attitude to the food to the entertainment and comfort."
Plusy: "As previously stated hated having to go through security again"
Minusy: "Great food, comfortable seats, enjoyed the whole 11 hour flight."
Plusy: "Ogólnie ok"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "The crew was nice"
Minusy: "When we got to get our tks they had us on stand by even when we paid for our flight a month in advance"
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Plusy: "Crew very good"
Minusy: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."
Plusy: "The crew was fantastic and I thought they handled the issue with the Kosher meals well and very professionally. The entertainment selection was also great."
Minusy: "Why did they collect the headphone with so much time left? I thought that I would have enough time to finish a movie but between the excessive announcements and the early pick up, I still had 20 minutes left. Also, I didn't order the Kosher meal, but I was surrounded by it, and the smell was nauseat"
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Minusy: "Any entertainment"
Plusy: "Good standard Lufthansa service"
Minusy: "Economy seats are too cramped, in comparison to the other airlines"
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Plusy: "Crew and food was good"
Plusy: "Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)"
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Plusy: "The video library was huge, current and very helpful. The good was great"
Minusy: "Way too stingy with ice - 4 ice cubes at one time was the max allowed."
Minusy: "The food is not very good"
Minusy: "Opóźnienie lotu"
Plusy: "Great aircraft"
Minusy: "Waiting for arrival gate"
Plusy: "Good flight attendants"
Minusy: "Delayed a bit"
Plusy: "I like everything about Lufthansa- the professionalism of its flight attendants, the food (yes!), the inflight entertainment options. I'll even lengthen my flight so that I can take Lufthansa on the longest leg."
Minusy: "Actually, nothing!"
Plusy: "Obsługa i jedzenie"
Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"
Plusy: "Punktualność i obsługa stewardess"
Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"
Plusy: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Minusy: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"
Plusy: "Komfort lotu i bezpieczenstwo"
Plusy: "Same as a above"
Plusy: "Very good travel , good airplain , and good kosher food"
Plusy: "Munich airport on other hand. We got to the airport several hours in advanced. Everything from getting a boarding pass to checking and weighing in your own bag was electronically. Long lines and majority of the systems were not working. After trying several machines and being directed into 3 different lines I finally was able to check my bag in. I had to leave my other family members who were flying with me as they were in another line. At the machine to check my bag in , a airport worker ran up to my bag and slammed it onto the ground as well as ripped off my luggage tags. My bag was upright on the conveyer belt instead of on its side , but how rude the airport workers are, is rediculous. After I asked why she did that she just began ordering me around to move my bag after I got my bag through the machine I asked to speak to a manager as the airport worker was extremely rude and unprofessional. No one would give me the time of day and the same airport working out her hand in my face saying repeatedly goodbye in German. I've never experienced anything like this in my entire life. Trying to get through security a few travelers on a thin patience level started pushing people in line trying to by pass others it was so very chaotic workers had to go in between. Those travelers were complaining, because disabled travelers had a separate line that was faster. The worst airport experience I've ever had. Once on the plane everyone was pleasant. Crew was very helpful and always willing to assists"
Minusy: "There was a child on the plane that was screaming and crying on and off for several hours. The parents didn't do anything to keep the child calm. Before we got to Chicago eveyone had to be seatbelt s before landing and the flight attendant asked eveyone to buckle up. The mother of the baby wouldn't listen and began yelling at flight crew. I think the flight crew did a great job, the passenger and child were very disruptive making the flight at times very uncomfortable. I wouldn't suggest infants or toddlers flying for such long trips. No one wants to listen to a child screaming at the top of their lungs."
Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"
Plusy: "The whole flight crew was so polite."
The crew were sterling. The flight was fully packed, the chair I was assigned didn't have a screen to watch TV on, and other passengers stood inches away from my face while milling around near the toilets. Also, super narrow seats on row 30 A-C so pretty tight squeeze for a *ahem* larger gent such as myself. That said, flight was on time, food was fine, crew were competent and pleasant.
No gate till 10 minutes to boarding closure, so everyone rushed at the end; airplane was dirty; airplane arrived late ands landed late in Shannon; no food at all even if 200 euro flight ticket
Flight was delayed but no info provided at airport. Boarding was a free for all, not entirely convinced they cleaned the plane fully. Once onboard seats are a little tired looking and uncomfortable, but it's economy. Nutrigrain bar and tiny bottle of water provided. I don't see the advantage of flying BA over any other airline, the staff are nice and friendly but the overall service isn't any batter or whose than other airlines. If you can get the flights cheap enough than fine but it's not worth paying extr
Plusy: "Both crew and the seat were great. Friendly staff."
Minusy: "It was all perfect."
Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."
Plusy: "Super friendly and never skipped the details."
Plusy: "Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??"
Minusy: "Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water."
Minusy: "Connector was late so I’m stuck in London til tomorrow"
Plusy: "Crew was very professional, food options were excellent."
Plusy: "New clean plane"
Minusy: "Limited leg room if unable to upgrade. Unexciting food."
Plusy: "Not much"
Minusy: "Being delayed for 2.5 hours wasn’t pleasant. Once we finally boarded the crew members did apologise in person to all first class customers. I was sitting with my granddaughter right behind it. We felt like a second category customers.... nothing to add to it it shows it all"
Plusy: "Quickness of flight."
Minusy: "Came round collecting cups etc within minutes of being served. No sky shop. And I was sitting in 3rd row (by choice) but didn't know I would have a curtain inches from my face for most of the journey."
Plusy: "Excellent polite crew. Good good and regular drink service. Very quiet aircraft and smooth flight in Economy."
Minusy: "Seats are cramped for elbow room but leg room is OK. Reasonable comfort."
Minusy: "Not only do you now have to buy food and drink, by the back of the plane they’ve always run out (our flight was not even particularly full). Flight was delayed an hour - I’ve taken 4 BA flights in the last 5 days and every one has been delayed by at least one hour. No longer worth the price."
Plusy: "Nothing, nothing. At all."
Minusy: "After hours at the gate, the flight was finally deemed cancelled. I missed my layover and was forced to stay over night at a airport hotel. I had paid a change fee to come home specifically for that day which I lost, not to mention 9 hours in the airport... the flights for the following day were totally downgraded from my original booking. Was so upset I could have cried...."
Minusy: "Was told no soft drinks or water were included in flight. Had to pay if i wanted a water."
Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."
Plusy: "This was actually a very pleasant trip. Left a few minutes late (minor mechanical issue) but arrived right on time. Crew was courteous and efficient. The food was the best I have had on any airline in years. Entertainment included a good selection of recent movies."
Minusy: "I'm 6'2" and slender - those seats are tight in both leg room and shoulder width, hence the "OK" rating for comfort. I was fortunate that my seat mates were also slender so none of us overlapped the armrests, and that the person ahead of me never reclined their seat because I have no idea of where my legs would have fitted had they done so. The only other gripe is that the volume of the entertainment system seems disconnected from the announcement system. The announcement system is WAY louder than the entertainment system - painfully so. I noticed many others around me also ripping off their headphones when a crew announcement commenced."
Plusy: "Good, thanks"
Minusy: "not many options in food n juice, I asked for cookies ( basic thing ) , was not available even. No option for Bollywood movies in entertainment as lots of Indian fly in this Delhi - London - San Jose"
Plusy: "Crew and food"
Minusy: "A day before my flight it was already known that it is delayed (how possible...?) and it was delayed. Even though we were on time to board plane to Boston we had to wait for another flight."
Plusy: "Service an excellence"
Minusy: "Everything was fantastic."
Minusy: "I didn't like the fact that one has to pay for any refreshments on the flight, even for coffee, juice, or soda. When I asked for water, the flight attendant assumed that I wanted to pay for bottled water; I had to specify that I wanted regular water."
Plusy: "Great service, and very smooth flight"
Minusy: "I got to the airport the morning of my flight from Warsaw -Dublin and was told my flight was cancelled and no longer exists. Luckily I got a hold of my daughter who was in LA at this time and woke her up at 1am with this issue. She called the web booking company Webjet where you directed us to buy the flight, and was told by Webjet that my flight was cancelled the day before and we were not notified IN ANY WAY! By some miracle, my daughter was able to talk to Webjet and get me on a new flight last minute. Again, this is all happening at 1am California time while I am stranded at the airport in Warsaw! Unacceptable!!! I am however glad that the issue was resolved and I made it home safely. But I think someone needs to look into this immediately because if it wasn't for my daughter, I wouldn't have left the Warsaw airport due to the fact that the airline cancelled the flight and neither the airline, Kayak, nor Webjet notified me...."
Minusy: "Plane departed late and stalled at landing- delay caused me to miss connection and set me back getting home by 7 hours at the end of it all."
Plusy: "I thought the flight over was very good but we missed our return flight because we were not informed of gates closing a hour before take off and had to pay for another return ticket. I thought the airline should have given us a little break on the cost."
Plusy: "Not much, crew were pleasant though and the flight on time."
Minusy: "It was like being on a really cheap budget airline, but paying expensive prices. Food only for sale with a British credit or debit card, won't take cash,no menu cards, and even if I'd wanted to get food, no gluten free options, which is not a lifestyle choice for me, but a necessity.Scruffy dog-eared magazines in the seat pocket. Not even an offer of tea or coffee. Check-in online would not allow me to change my seat, although it told me I could. I fly a lot, but tend to avoid BA now if I can, and this flight just confirmed that preference."
Plusy: "Direct filght"
Minusy: "Limited entertainment options"
Plusy: "aer lingus was good"
Plusy: "Nice crew. Flight was on time."
Minusy: "No food unless you Pay for it."
Plusy: "This is was actually a flight operated by Qatar Airways and my first time with them. And you know what? It was like going back in time: this was exactly what and how BA used to be even 10 years ago. Thank you, Qatar, for wonderful service!"
Minusy: "Food are discasting"
Minusy: "Purchase through viyama, an Iberia flight that was a code share with British airways and American Airlines. Iberia is terrible with getting its passengers online check-in on their code share partners. Was unable to check-in, got stuck in middle seat. Return seems to be the same situation with American Airlines."
Plusy: "Flights were on time"
Minusy: "They lost our stuff as we travel internationally for 10 days. No clue where it is"
Minusy: "Cancelled flight"
Minusy: "We arrived at the airport more than 2 hours in advance since this was an international flight. There was NO British Airways staff available to help with obtaining actual boarding passes which were NOT available on the BA mobile app. Although we made the flight with enough time, that was only because the security line was short and the passport control line was short as well. British Airways should have staff available to process passengers and boarding passes, luggage checkin, etc. earlier for their flights."
Minusy: "No food, even for purchase. Flight late and disorganized. Slow service. No wifi"
Plusy: "Nothing went wrong, everything on time"
Minusy: "Mediocre service, not what you expect from a premier carrier, I have not flown BA in many years and my how the stands have slipped. Economy was sub par with little to no room, not comfortable for a 7 hour flight."
Plusy: "The food and service was good."
Minusy: "My luggage was damaged and when we tried to do a claimed over the phone they didn't give us much of an option. I didn't do it a the airport because I was traveling with a minor and my Morher who is 73 years old and after a 18 hour travel day they need to come home."
Plusy: "Cabin crew was very good"
Minusy: "Cabin temperature was a little warm."
Minusy: "Heathrow connection process almost caused me to miss my flight, despite having 2 hours between connections. Security officer at Heathrow was very unprofessional, and took a great pleasure in delaying my processing through the security line. Specifically, I did not remove a PHONE BATTERY CHARGER from my carry-on for screening, so he proceeded to dump out the whole backpack contents, and then purposefully was very slow about putting things back in one by one.As an active duty police officer I understand the need for security and follow all the regulations and instructions to the best of my abilities. However in this case the security officer went out of his way to make the process as slow as he could. Very bad, stressful experience traveling on BA with connection at Heathrow."
Minusy: "Transferring from one flight to another, from one terminal to another. Definately, too litte time for transfer. Rushing, with no time to stop at the restroom."
Minusy: "British Airways lost my bag TO Europe, I was without it for 2 days, AND they lost it on my way BACK. I will never fly this airline ever again. Who loses a person's bag TWICE?? ON THE SAME TRIP?? Beyond that they treated me with such discontent, it was like they didn't even care."
Minusy: "Special meal ordered was not available"
Plusy: "Quick boarding. Crew ok. Flight on time"
Minusy: "All food and breuvages to purchase. Not even glas of water complimentary in economy."
Plusy: "Nice plane, nice people, comfortable seats most importantly for coach though a bit cramped"
Opóźnienie 3h, zgubiony bagaż, podanie nieprawdziwych informacji o godzinie wylotu
2h opóźnienia jak na przylot po północy niemiła niespodzianka. Samolot usyfiony.
I love Ryanair. It allows people to travel affordably keeps loved ones connected…..but…..the noise and constant selling on the flight to Las Palmas was too much. We left home at 2am so trying to get a few hours sleep on flight would have been most welcome but constant announcements and noise was really off-putting. Loud and relentless. Regardless an invaluable airline :)
wspaniała obsługa, bardzo przyjazna atmosfera, wygoda. Polecam!
No queue at Arrecife check in.
Flight was on time. But it is often with Ryanair the loud communication about offers woke me up twice. On such early fight when passengers usually want to take some rest the loud information about current offers is not very welcomed.
Na lotnisku w Treviso brak iformacji o odprawie oraz nadaniu bagażu. W ostatniej chwili zorientowałem się, że w miejscu innej odprawy można odprawić lot do Warszawy. TRAGEDIA nie polecam
Plusy: "Nothing amazing its opposite, ryanair.com its the worst airline in Europe or maybe on the world. EU parliament should closings this airlane"
Minusy: "no chance to be better, I think its all Passenger should expect only its will be worse"
Plusy: "Bought a seat 3 hours before check in and had a row to myself"
Minusy: "Excellent Ryanair flight. 75% full. Very friendly crew."
Plusy: "We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ..."
Minusy: "for RyanAir to be more human and humane and caring ..."
Minusy: "Obsługa dramat.. Cztery osoby stały cały czas rozmawiając ze sobą z tyłu lub przodu samolotu. Po turbulencjach zapomniały odblokować toaletę ludzie stali dobre 15 minut. Nie reagowały na dzwonek. Obsługa wdawała się w rozmowę z pijanym pasażerem. Dramat!!!"
Plusy: "Excellent value."
Minusy: "Random seating allocation is a farce."
Minusy: "Brak opóźnień w lotach"
Plusy: "Great crew. :)"
Minusy: "Landing a little bumpy this time but overall a good flight."
Plusy: "It was alright, nothing specific to be mentioned here."
Minusy: "Flight was delayed 50mins. No explanation was given!"
Minusy: "Plane was late as most Ryanair flights in the afternoon are expected to be."
Plusy: "While the movies choices were limited and the quality not that great, the price was not large either."
Plusy: "Przybyliśmy na miejsce 25 minut przed czasem!!!!"
Minusy: "Nic :)"
Plusy: "Pomocna i zaangażowana załoga"
Minusy: "Wybór zdrowych i świeżych przekąsek. Wsparcie w poskramianiu bez przerwy płaczących dzieci innych pasażerów."
Plusy: "Punktualnie i sprawnie, z wyjatkiem problemow z miejscem na bagaż na pokładzie."
Minusy: "Tłum ludzi z wykupionym priorytetem, przez co kolejka i czas oczekiwania rownie dlugi, oraz brak miejsca na bagaż na pokładzie."
Minusy: "Flight was delayed significantly with no communication"
Plusy: "Załoga super, bardzo miła obsługa klienta"
Minusy: "Spóźnione loty, zawsze zostaje lęki nie smak niestety"
Plusy: "Profesjonalizm załogi"
Minusy: "Samolot niestety mimo, że przyleciał na czas, miał 30 min opóźnienia na starcie..."
Plusy: "Trafilo mi się super wygodne miejsce w pierwszym rzędzie."
Minusy: "Ciagle zawracanie głowy proponowanymi przez obsługę usługami, ale wiem ze dzięki takim zabiegom linie mogą sobie pozwolić na oferowanie tak atrakcyjnych cen za loty :)"
Plusy: "The crew and the timeliness of the flight."
Minusy: "The level of comfort. Pretty terrible airplane seats, but are tolerable if you’re doing a short flight."
Plusy: "miła odprawa i załoga pokładowa"
Minusy: "kolejki i czekanie na wejście (mimo priority) bardzo głośne zachowanie pasażerów - dzieci oągłdały głośno filmy bez słuchawek, rodzice mniejszych dzieci pozwalali im wrzeszczeć dla zabawy, niektórzy dorośli krzyczeli do siebie"
Plusy: "Flight was on time."
Minusy: "Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement."
Plusy: "The cost was the big plus on this flight."
Plusy: "Flight was good"
Minusy: "Check in was mad"
Minusy: "Opóźnienie lotu częste w przypadku Ryanair"
Minusy: "Wszystko. Zwlaszcza trzymanie ludzi w samolocie na pasie startowym przez 1.15h . Brak dostatecznej ilosci jedzenia i napojow na pokladzie."
Minusy: "Odlot opóźniony o 3h."
Plusy: "Samoloty to taki ładne maszyny :)"
Minusy: "Lot był opóźniony o ponad dwie godziny i nawet jak już wszyscy byli w samolocie, czekaliśmy już z włączonymi silnikami pół godziny. Po wylądowaniu również czekaliśmy 20 min na autobus. Łącznie lot opóźniony o 3 godziny i żadnej rekompensaty ze strony linii lotniczych."
Plusy: "Lot nie był opóźniony, bardzo miła załoga oraz profesjonalizm usługi."
Minusy: "Na lotnisku w Krakowie trzeba było BARDZO długo czekać na walizki. Pociągi z lotniska w Krakowie na dworzec główny jezdzą co godzinę co jest niedopuszczalne. (Przez długi czas oczekiwania na walizki spóźniłem się na pociąg)"
Minusy: "Duże opóźnienie i złe wyrównanie ciśnienia w kabinie przy podchodzeniu do lądowania/ wrzask dzieci i godzinne dochodzenie do właściwej słyszalności dorosłych/"
Plusy: "Cheap cheap cheap!"
Minusy: "I find it incredibly ridiculous that a flight is half full and I’m deliberately seated away from my husband just so Ryan Air can make an extra £4 per seat. I get that they want to make money but that’s pushing it too far. I sat next to someone who was also traveling with someone else. That lady’s companion came back and told her the seat next to her was empty. By then everyone was already settled in. Is it really worth the £8 for two people? I’m sorry but that’s just petty."
Plusy: "bylo dobrze, nikogo nie bylo obok mnie przez dwa loty"
Plusy: "Profesjonalnie, lot przyjemny."
Minusy: "Ponad 2h opóźnienia przez które nie starczyło nam czasu na zwiedzenie Aten..."
Plusy: "Bardzo przyjemny szybki lot"
Minusy: "Opóznienie lotu powrotnego"
Plusy: "Piękne widoki nad lotniskiem w palermo. Bardzo miły i komunikatywny pilot! Punktualnie i profesjonalnie"
Minusy: "6 godzinne opóźnienie lotu"
Plusy: "bezposredni lot"
Minusy: "boarding polegajacy (i to priority) na czekaniu na stojaco przed drzwiami prawie 1h...to brak dobrej organizacji oraz brak jakiegokolwiek szacunku do pasazera...poza tym gdzie tu pririty??"
Plusy: "Ryanair still not putting their customers first. Poor experience checking in online. Had to use online chat which needed several attempts to get an answer, be careful calling Ryanair as they charge 13p per minute"
Plusy: "Niby tu przebiegło wszystko ok ale nic więcej. Załoga ta sama co w samolocie z Modlina"
Minusy: "Zamówiona Lasange była zimna w środku no i "lasnage z mięsem" - ale bez mięsa"
Plusy: "Komfort 2 Samolotu był lepszy nie pierwszego - więcej miejsca"
Minusy: "Na lot z Modlina musiałem czekać około 1.5h przy czym musieliśmy wymienić samolot z powodu awarii (awarię mogę zrozumieć ale to po co siedzieliśmy przez godzinę w samolocie i nie informowano nas dla czego jest niedopuszczalne) prze to ledwo zdążyłem na kolejny lot"